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08-18-2008, 03:32 AM
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#1 (permalink) |
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Registered User
Join Date: Jun 2005
Posts: 65
OS: Window XP/Window ME
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Possible MSN Virus Infection
Hi, my computer has been sending spam since opening a file from MSN messenger. I have scanned my computer with Panda ActiveScan multiple times to remove the virus and would like to make sure that it was completely removed.
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:50:27 PM, on 8/18/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.EXE c:\Program Files\Common Files\Symantec Shared\ccProxy.exe c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\mqsvc.exe C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe C:\WINDOWS\system32\mqtgsvc.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\ehome\ehtray.exe C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\HP\QuickPlay\QPService.exe C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Documents and Settings\Liuser\My Documents\iTunesHelper.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe C:\WINDOWS\system32\ctfmon.exe C:\Documents and Settings\Liuser\My Documents\iPod\bin\iPodService.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...ario&pf=laptop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ario&pf=laptop R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...ario&pf=laptop O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Documents and Settings\Liuser\My Documents\iTunesHelper.exe" O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Bluetooth.lnk = ? O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O8 - Extra context menu item: E&xport to Microsoft Office Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_SG&c=64&bd=presario&pf=laptop O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: RUMBA AS/400 Shared Folders (he56yi3aoip1iosi) - Unknown owner - C:\WINDOWS\system32\vehiquew.exe (file missing) O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Documents and Settings\Liuser\My Documents\iPod\bin\iPodService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 10675 bytes |
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08-22-2008, 12:49 PM
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#2 (permalink) |
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Registered User
Join Date: Jun 2005
Posts: 65
OS: Window XP/Window ME
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Re: Possible MSN Virus Infection
The problem with my computer got worst. My default wallpaper was changed to some sort of anti-spyware program wallpaper and I can't access to most sites on the internet, which includes Tech Support Forum and Panda Active Scan.
I managed to get a new HijackThis scan and have pasted the new log below with another computer. Please help me out if possible. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2:32:56 AM, on 8/23/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\Explorer.EXE c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe c:\Program Files\Common Files\Symantec Shared\ccProxy.exe c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\msdtc.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\ehome\mcrdsvc.exe C:\WINDOWS\system32\mqsvc.exe C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe C:\WINDOWS\system32\mqtgsvc.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\ehome\ehtray.exe C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\HP\QuickPlay\QPService.exe C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Documents and Settings\Liuser\My Documents\iTunesHelper.exe C:\WINDOWS\system32\lphcj37j0ev53.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\system32\igfxsrvc.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\Documents and Settings\Liuser\My Documents\iPod\bin\iPodService.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\wuauclt.exe c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...ario&pf=laptop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ario&pf=laptop R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...ario&pf=laptop F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\oembios.exe, O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Documents and Settings\Liuser\My Documents\iTunesHelper.exe" O4 - HKLM\..\Run: [lphcj37j0ev53] C:\WINDOWS\system32\lphcj37j0ev53.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Bluetooth.lnk = ? O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O8 - Extra context menu item: E&xport to Microsoft Office Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_SG&c=64&bd=presario&pf=laptop O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: RUMBA AS/400 Shared Folders (he56yi3aoip1iosi) - Unknown owner - C:\WINDOWS\system32\vehiquew.exe (file missing) O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Documents and Settings\Liuser\My Documents\iPod\bin\iPodService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 11189 bytes |
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08-22-2008, 01:03 PM
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#3 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Possible MSN Virus Infection
Hello -
You may need to download the tools we need from this computer you're now communicating from, and transfer them to the affected one using a USB stick or other removable media, until we perform the first phases of cleaning. Please visit this webpage for instructions for downloading and running ComboFix: http://www.bleepingcomputer.com/comb...o-use-combofix Please ensure you read this guide carefully and install the Recovery Console first. The Windows Recovery Console will allow you to boot up into a special recovery mode if needed. This allows us to help you in the case that your computer has a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time. As part of installing the Recovery Console, ComboFix will begin to run. Follow the prompts to install the Recovery Console. Your desktop may disappear. This is normal. It will return. Once the Recovery Console is installed using ComboFix, you should see a message that says: The Recovery Console was successfully installed.  Please continue as follows: Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Click Yes to allow ComboFix to continue scanning for malware. When the tool is finished, it will produce a report for you. Post the log from ComboFix when you've accomplished that, along with a new HijackThis log. Also: Please go to Start > Run and copy/paste the following, then press Enter: C:\QooBox\Add-Remove Programs.txt A text file should open. Please post the contents of that file in your next reply. If you have any questions along the way, STOP and ask them before proceeding.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you.  Microsoft MVP - Consumer Security 2009
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08-22-2008, 01:33 PM
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#4 (permalink) |
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Registered User
Join Date: Jun 2005
Posts: 65
OS: Window XP/Window ME
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Re: Possible MSN Virus Infection
Hi, thanks for taking the time to help me out.
I have read through the instructions for ComboFix and tried to install the Windows XP Recovery Console. As I do not have the Windows CD with me, I have used the second method which requires dragging the microsoft file to ComboFix. However for both times that I have tried, there was an error shown stated below. "rootkit !! combofix has detected the presence of rootkit activity and needs to reboot the machine." After the error, my computer would hang at the start up screen after the first reboot and will only start running again after 2-3 manual reboots later. Please let me know what I should do next. |
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08-22-2008, 01:34 PM
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#5 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Possible MSN Virus Infection
Did ComboFix ever start up again after detecting the rootkit?
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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08-22-2008, 01:40 PM
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#7 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Possible MSN Virus Infection
That's not what I meant.
After rebooting the computer, ComboFix will go to work. It may seem slow loading, but eventually the desktop should appear, and ComboFix should be present and working. How long did you wait before forcing a reboot? I fear that by forcing a reboot multiple times, you may have not only interrupted ComboFix while it was working, but possibly worsened the situation. Can you access Safe Mode?
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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08-22-2008, 01:43 PM
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#8 (permalink) |
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Registered User
Join Date: Jun 2005
Posts: 65
OS: Window XP/Window ME
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Re: Possible MSN Virus Infection
After the reboot by ComboFix, it just froze at the start up screen for around 3 minutes. Should I retry installing the Windows Recovery Console and wait longer for the ComboFix to start working?
Edited In - I can't access the Safe Mode since 6 months ago. I'm not sure why this is happening though. Last edited by ShadowGal89; 08-22-2008 at 01:45 PM. |
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08-22-2008, 01:51 PM
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#9 (permalink) | |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Possible MSN Virus Infection
3 minutes is not really that long a period of time for an infected machine.
Please remember this: Quote:
I see you've edited into your reply. Please be careful about editing in information. I subscribe to threads, and get notifications of new replies, but edits are not always noticed immediately. Better to add information in a new reply. Yes, try once again to install the Recovery Console with ComboFix. If the machine stalls at the logon screen for more than 10 minutes let me know.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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08-22-2008, 02:18 PM
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#10 (permalink) |
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Registered User
Join Date: Jun 2005
Posts: 65
OS: Window XP/Window ME
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Re: Possible MSN Virus Infection
I have tried reintalling again and this time round the computer hangs on the desktop instead after loading all the icons and programs. The mouse is still able to move.
I have left it for over 15 minutes without touching anything and ComboFix is not appearing. |
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08-22-2008, 02:22 PM
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#11 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Possible MSN Virus Infection
Did ComboFix ask to reboot the machine again due to rootkit activity?
Can you open Task Manager? Ctrl + Alt + Del Can you access the Start menu? Is there a file, C:\bug.txt ?
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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08-22-2008, 02:26 PM
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#12 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Possible MSN Virus Infection
Also, was Norton disabled when you ran ComboFix? Did you receive any messages from Norton while it was running?
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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08-22-2008, 02:28 PM
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#13 (permalink) |
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Registered User
Join Date: Jun 2005
Posts: 65
OS: Window XP/Window ME
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Re: Possible MSN Virus Infection
Yes, ComboFix did ask to reboot the machine again due to rootkit activity.
No, I can't open the Task Manager. Ctrl + Alt + Del is not working for me. No, I can't access the Start menu either. I'm not sure if C:\bug.txt exists as the icons on the desktop are not working for me as well. |
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08-22-2008, 02:31 PM
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#15 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Possible MSN Virus Infection
Restart the machine, and see if you get back to a workable desktop.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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08-22-2008, 02:32 PM
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#16 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Possible MSN Virus Infection
AntiVirus must be disabled when running ComboFix, or it may interfere.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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08-22-2008, 02:55 PM
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#18 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Possible MSN Virus Infection
Please attach it to your post. It may be lengthy.
Also, please post a new HijackThis log.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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08-22-2008, 03:01 PM
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#19 (permalink) |
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Registered User
Join Date: Jun 2005
Posts: 65
OS: Window XP/Window ME
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Re: Possible MSN Virus Infection
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:58:16 AM, on 8/23/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\Explorer.EXE c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe c:\Program Files\Common Files\Symantec Shared\ccProxy.exe c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\msdtc.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe C:\WINDOWS\ehome\mcrdsvc.exe C:\WINDOWS\system32\mqsvc.exe C:\WINDOWS\ehome\ehtray.exe C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\HP\QuickPlay\QPService.exe C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Documents and Settings\Liuser\My Documents\iTunesHelper.exe C:\WINDOWS\system32\lphcj37j0ev53.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\igfxsrvc.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\system32\mqtgsvc.exe C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe C:\WINDOWS\system32\dllhost.exe C:\Documents and Settings\Liuser\My Documents\iPod\bin\iPodService.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\system32\wuauclt.exe c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\wbem\wmiprvse.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...ario&pf=laptop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ario&pf=laptop R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...ario&pf=laptop F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\oembios.exe, O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Documents and Settings\Liuser\My Documents\iTunesHelper.exe" O4 - HKLM\..\Run: [lphcj37j0ev53] C:\WINDOWS\system32\lphcj37j0ev53.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Bluetooth.lnk = ? O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O8 - Extra context menu item: E&xport to Microsoft Office Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_SG&c=64&bd=presario&pf=laptop O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: RUMBA AS/400 Shared Folders (he56yi3aoip1iosi) - Unknown owner - C:\WINDOWS\system32\vehiquew.exe (file missing) O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Documents and Settings\Liuser\My Documents\iPod\bin\iPodService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 11040 bytes |
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08-22-2008, 03:08 PM
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#20 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,564
OS: 2000 Pro; XP Pro; XP Home
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Re: Possible MSN Virus Infection
It will take a while to review that bug.txt
In the meantime, ensure the troubled machine is disconnected from the internet, please. Also, can you tell me if the version of Norton you have has a Script Blocker? Some versions have it accessible like so: Disable the Script Blocking In Norton Settings: Start Norton Antivirus. Click Options. If a menu appears when you click Options, then click Norton Antivirus. The Norton Antivirus Options dialog box appears. Click Script Blocking. Uncheck Enable Script Blocking (recommended). Click OK You can reenable it afterwards when everything is clean again.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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