Multiple pop ups and spyware problems

[TheBruce1]

Hello again

Open HijackThis and click on 'Do a System Scan Only'. Check the following entries (If they still exist, make sure you do not miss any)

O4 - HKLM\..\RunOnce: [AskSBar Uninstall] rundll32 C:\PROGRA~1\UNINST~1.DLL,O -3

Please remember to close all other windows, including browsers then click Fix checked.

Delete this file in red(If it still exists):

C:\PROGRAM FILES\UNINST~1.DLL<---The first six letters of the file to be removed begin with UNINST

If there are no further problems, see below.

============

Well done, your logs are clean.

Click start>run>type(or copy/paste command into run box):

ComboFix /u

Click ok.

============

Clear IE7 cookies

*On the Internet Explorer 7 Tools menu, click Internet Options. The Internet Options box should open to the General tab.
*On the General tab, in the Browsing History, click the Delete button. This will delete all the files that are currently stored in your cache [that includes cookies too].
*Click OK, and then click OK again.


Clear Firefox cookies/cache

• Select "Tools"
• Select "Options".
• Select "Privacy".
• In "Settings" window put the check mark for Cookies,Cache,Browsing history and any others you want.
• Click OK.
• In Private area click "Clear Now".

-------------------------------------------------------------------------------------------

MICROSOFT UPDATES

1.Click Start,Run, type sysdm.cpl, and then press OK.
2.Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended).

Microsoft updates are released every second Tuesday of each month,what is called "Patch Tuesday".

------------------------------------------------------------------------------------------

Useful Information and Programs to keep you safe.

TrendProtect is a FREE browser plug-in that helps you avoid Web pages with unwanted content and hidden threats. TrendProtect rates the current page and pages listed in Google, MSN, and Yahoo search results. You can use the rating to decide if you want to visit or avoid a given Web page. To rate Web pages, TrendProtect refers to an extensive database that covers the following information for billions of Web pages:

* Content category
* Phishing scam detection
* Site reputation
* Page reputation

WOT Free helps you avoid disingenuous Internet content by allowing you to learn from others' experiences. WOT shows you website reputations on your browser, telling you how much other users trust a website. This helps you make better decisions while browsing and avoid phishing, malware, and other types of fraud. Reputations can also be added to web search results, Gmail, Wikipedia, and other selected sites.

WOT reputations are computed mainly from user testimonies. Sharing your knowledge with others is just a click away, without ever having to leave the site. We also collect data from hundreds of other sources (including PhishTank) to quickly warn you of emerging threats. Currently, WOT knows over 12 million websites.
Note:Only compatible with Firefox 1.5 and higher.

--------------------------------------------------------------------------------------

Alternate Browsers
Try the following free alternate browsers rather than Internet Explorer
Avant
Firefox
Opera
K-Meleon

------------------------------------------------------------------------------------------

Free Antispyware Products
SuperAntiSpyware
Malwarebytes ' Anti-Malware

------------------------------------------------------------------

IE-Spyad™ is a freeware utility that places more than 4000 dubious websites and domains in the Internet Explorer Restricted List.

Download and installation instructions for IE-Spyad™ Here

-----------------------------------------

The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. Note that if you use a company provided HOSTS file you should not use the MVPS HOSTS file.

If your having trouble downloading & extracting,see link below for guidance:
http://www.mvps.org/winhelp2002/hosts2.htm

Once you have extracted the host file,double click on it and a new window will open.

Double-click on mvps.batand follow the prompts

---------------------------------------------------------------

Winpatrol - Download and install the free version of Winpatrol. A tutorial for this product is located here:
Using Winpatrol to protect your computer.

----------------------------------------

SnoopFree is a programme that informs you when another programme is wanting to log your keystrokes or read your screen.Only for XP users.

Update all these programs regularly. Without regular updates you will not be protected when new malicious programs are released.

==============================================

Also, please take a look at these well written articles:

PC Safety and Security--What Do I Need?

HOW DID I GET INFECTED IN THE FIRST PLACE? by Tony Klein
THE ANTI-SPYWARE TUTORIAL
MAKING INTERNET EXPLORER SAFER
Understanding and Using Firewalls

**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

Please reply to this thread once more, as we may mark this as resolved, thanks.

[jimdd]

I ran the antivir scan and found a trojan in the system restore. What can I do to remove this?

Avira AntiVir Personal
Report file date: Sunday, August 24, 2008 19:36

Scanning for 1569363 virus strains and unwanted programs.

Licensed to: Avira AntiVir PersonalEdition Classic
Serial number: 0000149996-ADJIE-0001
Platform: Windows XP
Windows version: (Service Pack 3) [5.1.2600]
Boot mode: Normally booted
Username: SYSTEM
Computer name: OFFICE

Version information:
BUILD.DAT : 8.1.0.331 16934 Bytes 8/12/2008 11:46:00
AVSCAN.EXE : 8.1.4.7 315649 Bytes 6/26/2008 14:57:53
AVSCAN.DLL : 8.1.4.0 40705 Bytes 5/26/2008 13:56:40
LUKE.DLL : 8.1.4.5 164097 Bytes 6/12/2008 18:44:19
LUKERES.DLL : 8.1.4.0 12033 Bytes 5/26/2008 13:58:52
ANTIVIR0.VDF : 6.40.0.0 11030528 Bytes 7/18/2007 16:33:34
ANTIVIR1.VDF : 7.0.5.1 8182784 Bytes 6/24/2008 19:54:15
ANTIVIR2.VDF : 7.0.6.60 2802176 Bytes 8/24/2008 23:33:14
ANTIVIR3.VDF : 7.0.6.61 2048 Bytes 8/24/2008 23:33:14
Engineversion : 8.1.1.23
AEVDF.DLL : 8.1.0.5 102772 Bytes 7/9/2008 14:46:50
AESCRIPT.DLL : 8.1.0.68 315770 Bytes 8/20/2008 01:22:38
AESCN.DLL : 8.1.0.23 119156 Bytes 8/20/2008 01:22:37
AERDL.DLL : 8.1.0.20 418165 Bytes 7/9/2008 14:46:50
AEPACK.DLL : 8.1.2.1 364917 Bytes 8/20/2008 01:22:36
AEOFFICE.DLL : 8.1.0.22 192890 Bytes 8/20/2008 01:22:34
AEHEUR.DLL : 8.1.0.50 1388918 Bytes 8/20/2008 01:22:33
AEHELP.DLL : 8.1.0.15 115063 Bytes 7/9/2008 14:46:50
AEGEN.DLL : 8.1.0.36 315764 Bytes 8/20/2008 01:22:28
AEEMU.DLL : 8.1.0.7 430452 Bytes 8/20/2008 01:22:27
AECORE.DLL : 8.1.1.8 172406 Bytes 8/20/2008 01:22:25
AEBB.DLL : 8.1.0.1 53617 Bytes 4/24/2008 14:50:42
AVWINLL.DLL : 1.0.0.12 15105 Bytes 7/9/2008 14:40:05
AVPREF.DLL : 8.0.2.0 38657 Bytes 5/16/2008 15:28:01
AVREP.DLL : 8.0.0.2 98344 Bytes 8/20/2008 01:22:24
AVREG.DLL : 8.0.0.1 33537 Bytes 5/9/2008 17:26:40
AVARKT.DLL : 1.0.0.23 307457 Bytes 2/12/2008 14:29:23
AVEVTLOG.DLL : 8.0.0.16 119041 Bytes 6/12/2008 18:27:49
SQLITE3.DLL : 3.3.17.1 339968 Bytes 1/22/2008 23:28:02
SMTPLIB.DLL : 1.2.0.23 28929 Bytes 6/12/2008 18:49:40
NETNT.DLL : 8.0.0.1 7937 Bytes 1/25/2008 18:05:10
RCIMAGE.DLL : 8.0.0.51 2371841 Bytes 6/12/2008 19:48:07
RCTEXT.DLL : 8.0.52.0 86273 Bytes 6/27/2008 19:34:37

Configuration settings for the scan:
Jobname..........................: Complete system scan
Configuration file...............: C:\Program Files\Avira\AntiVir PersonalEdition Classic\sysscan.avp
Logging..........................: low
Primary action...................: repair
Secondary action.................: ignore
Scan master boot sector..........: on
Scan boot sector.................: on
Boot sectors.....................: C:,
Process scan.....................: on
Scan registry....................: on
Search for rootkits..............: off
Scan all files...................: Intelligent file selection
Scan archives....................: on
Recursion depth..................: 20
Smart extensions.................: on
Macro heuristic..................: on
File heuristic...................: medium

Start of the scan: Sunday, August 24, 2008 19:36

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'wmplayer.exe' - '1' Module(s) have been scanned
Scan process 'hpqste08.exe' - '1' Module(s) have been scanned
Scan process 'hpqtra08.exe' - '1' Module(s) have been scanned
Scan process 'ctfmon.exe' - '1' Module(s) have been scanned
Scan process 'cfp.exe' - '1' Module(s) have been scanned
Scan process 'cssurf.exe' - '1' Module(s) have been scanned
Scan process 'jusched.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'hpwuSchd2.exe' - '1' Module(s) have been scanned
Scan process 'rundll32.exe' - '1' Module(s) have been scanned
Scan process 'alg.exe' - '1' Module(s) have been scanned
Scan process 'wdfmgr.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'nvsvc32.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'cmdagent.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
34 processes with 34 modules were scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!
Master boot sector HD1
[INFO] No virus was found!
[WARNING] System error [21]: The device is not ready.

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!

Starting to scan the registry.
The registry was scanned ( '63' files ).


Starting the file scan:

Begin scan in 'C:\'
C:\hiberfil.sys
[WARNING] The file could not be opened!
C:\pagefile.sys
[WARNING] The file could not be opened!
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP1720\A0166170.exe
[DETECTION] Is the TR/Dldr.Zlob.uvq Trojan


End of the scan: Sunday, August 24, 2008 20:27
Used time: 51:48 Minute(s)

The scan has been canceled!

4257 Scanning directories
214985 Files were scanned
1 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
0 files were deleted
0 files were repaired
0 files were moved to quarantine
0 files were renamed
2 Files cannot be scanned
214982 Files not concerned
5614 Archives were scanned
3 Warnings
0 Notes

[TheBruce1]

System Volume Information is system restore\cache and files therein cannot harm you, unless you restore the system back to a time when that file was active, follow instructions in my last post, this will delete all files in System Volume Information.