symlcsv1.exe IM-Worm.Win32.Pykse.l

[mithraea]

Hi

I was drifting around my PC's directories this evening (supposed to be studying and it's a slow night...), when I spotted a symlcsv1.exe file in the C:/ users/Craig/AppData/Local/Temp directory.

I randomly did a Google search for "symlcsv1", which suggested that it may be some kind of trojan. One of the links I looked at suggested scanning the file at http://virusscan.jotti.org/ - I did so, and four of the twenty antivirus products suggested that it may be IM-Worm.Win32.Pykse.l (I've attached a screenshot of the scan results).

Further reading suggested that I undertake a Hijack This log, which I append below.

This is as far as I have taken it - I haven't tried to remove the symlcsv1.exe or run it etc. Would you be able to have a look at this and advise whether I need to do anything about it?

Many thanks,

Craig

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:07:08, on 25/06/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\SysMonitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\Acer Zone\Acer Zone TV Enhance\TVEService.exe
C:\Program Files\Yahoo!\YOP\yop.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\ehome\ehmsas.exe
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Symantec\Norton AntiVirus\navw32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/yco...//uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/yco...//uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Windows\system32\ActiveToolBand.dll
O2 - BHO: Google Update Class - {F286500C-177A-4316-9E88-9814FBB1DC3D} - C:\Program Files\Google\Update\1.1.27.3\GoopdateBho.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\Windows\system32\SysMonitor.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
O4 - HKLM\..\Run: [TVEService] "C:\Program Files\Acer Zone\Acer Zone TV Enhance\TVEService.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [?????????] ??????????????e
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: CyberLink Media TV Service - CyberLink - C:\Program Files\Acer Zone\Acer Zone TV Server\Kernel\DMSTV\CLMSServer.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: Google Update Service (gupdate1c8ce72588c67a4) (gupdate1c8ce72588c67a4) - Google Inc. - C:\Program Files\Google\Update\1.1.27.3\GoogleUpdate.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: TVEnhance Background Capture Service (TBCS) (TVECapSvc) - Unknown owner - C:\Program Files\Acer Zone\Acer Zone TV Enhance\Kernel\TV\TVECapSvc.exe
O23 - Service: TVEnhance Task Scheduler (TTS)) (TVESched) - Unknown owner - C:\Program Files\Acer Zone\Acer Zone TV Enhance\Kernel\TV\TVESched.exe

--
End of file - 9114 bytes

[chemist]

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

We prefer a more comprehensive set of logs to assist in detecting any malware that may be present.

As noted in the final step (Step 5) of our sticky topic IMPORTANT - Read This Before Posting For Malware Removal Help....

Please download Deckard's System Scanner (DSS) and Save it to your Desktop. Note: You must be logged onto an account with administrator privileges.

1. Close all applications and windows.
2. Double-click on dss.exe to run it, and follow the prompts.
3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
4. Copy (Ctrl+A then Ctrl+C) and Paste (Ctrl+V) the contents of main.txt here.
5. Please attach extra.txt to your post.

To attach a file to a new post, simply

1. Click the Manage Attachments button under Additional Options > Attach Files on the post composition page, and
2. Copy and Paste the following into the Upload File from your Computer box:

   C:\Deckard\System Scanner\extra.txt
   

3. Click Upload

What DSS will do:

• create a new System Restore point in Windows XP and Vista.
• clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
• check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

------------------------------------------------------

Please post the following in your next reply:
main.txt
an attached extra.txt

[mithraea]

Hi

Thank you very much for taking the time to respond to my post. I have attached the Deckard extra.txt file and the contents of the main.txt file follow. Since posting my original comment, I ran CCleaner - this was not an attempt to get rid of the symlcsv1.exe file, but CCleaner seems to have removed it from the Temp folder nonetheless. The computer's performance seems normal at the moment.

Thanks again,

Craig


Deckard's System Scanner v20071014.68
Run by Craig on 2008-06-29 18:01:40
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
16: 2008-06-26 00:38:02 UTC - RP104 - Windows Update
15: 2008-06-24 17:42:05 UTC - RP103 - Windows Update
14: 2008-06-20 16:09:15 UTC - RP102 - Windows Update
13: 2008-06-17 21:27:06 UTC - RP101 - Windows Update
12: 2008-06-15 22:54:35 UTC - RP100 - Installed OpenOffice.org 2.4


-- First Restore Point --
1: 2008-05-27 17:37:47 UTC - RP89 - Windows Update


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 1022 MiB (1024 MiB recommended).


-- HijackThis (run as Craig.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:03:13, on 29/06/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\SysMonitor.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\Acer Zone\Acer Zone TV Enhance\TVEService.exe
C:\Program Files\Yahoo!\YOP\yop.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Users\Craig\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Craig.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/yco...//uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/yco...//uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Windows\system32\ActiveToolBand.dll
O2 - BHO: Google Update Class - {F286500C-177A-4316-9E88-9814FBB1DC3D} - C:\Program Files\Google\Update\1.1.27.3\GoopdateBho.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\Windows\system32\SysMonitor.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
O4 - HKLM\..\Run: [TVEService] "C:\Program Files\Acer Zone\Acer Zone TV Enhance\TVEService.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [?????????] ??????????????e
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: CyberLink Media TV Service - CyberLink - C:\Program Files\Acer Zone\Acer Zone TV Server\Kernel\DMSTV\CLMSServer.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: Google Update Service (gupdate1c8ce72588c67a4) (gupdate1c8ce72588c67a4) - Google Inc. - C:\Program Files\Google\Update\1.1.27.3\GoogleUpdate.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: TVEnhance Background Capture Service (TBCS) (TVECapSvc) - Unknown owner - C:\Program Files\Acer Zone\Acer Zone TV Enhance\Kernel\TV\TVECapSvc.exe
O23 - Service: TVEnhance Task Scheduler (TTS)) (TVESched) - Unknown owner - C:\Program Files\Acer Zone\Acer Zone TV Enhance\Kernel\TV\TVESched.exe

--
End of file - 8995 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 AtiPcie (ATI PCI Express (3GIO) Filter) - c:\windows\system32\drivers\atipcie.sys <Not Verified; ATI Technologies Inc.; ATI PCIE Driver>
R0 PSDFilter - c:\windows\system32\drivers\psdfilter.sys <Not Verified; HiTRUST; >
R0 PSDNServ (PSDNSERVER) - c:\windows\system32\drivers\psdnserv.sys <Not Verified; HiTRUST; >
R0 psdvdisk - c:\windows\system32\drivers\psdvdisk.sys <Not Verified; HiTRUST; >
R0 UBHelper - c:\windows\system32\drivers\ubhelper.sys
R3 NTIDrvr (Upper Class Filter Driver) - c:\windows\system32\drivers\ntidrvr.sys <Not Verified; NewTech Infosystems, Inc.; >


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 AcerMemUsageCheckService (ePerformance Service) - c:\acer\empowering technology\eperformance\memcheck.exe <Not Verified; ; MemCheck.Service>
R2 CyberLink Media TV Service - "c:\program files\acer zone\acer zone tv server\kernel\dmstv\clmsserver.exe" <Not Verified; CyberLink; CyberLink CLMSServer>
R2 eRecoveryService (eRecovery Service) - c:\acer\empowering technology\erecovery\erecoveryservice.exe <Not Verified; Acer Inc.; eRecoveryService>
R2 RichVideo (Cyberlink RichVideo Service(CRVS)) - "c:\program files\cyberlink\shared files\richvideo.exe" <Not Verified; ; RichVideo Module>
R2 TVECapSvc (TVEnhance Background Capture Service (TBCS)) - "c:\program files\acer zone\acer zone tv enhance\kernel\tv\tvecapsvc.exe" <Not Verified; ; CLCapSvc Module>
R2 TVESched (TVEnhance Task Scheduler (TTS))) - "c:\program files\acer zone\acer zone tv enhance\kernel\tv\tvesched.exe" <Not Verified; ; CLSched Module>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-06-29 18:00:30 418 --ah----- C:\Windows\Tasks\User_Feed_Synchronization-{15754D99-B412-441D-AE91-2D5EE7B7026D}.job
2008-06-29 17:53:07 328 --a------ C:\Windows\Tasks\GoogleUpdateTask.job
2008-06-02 21:00:37 500 --a------ C:\Windows\Tasks\Norton Security Online - Run Full System Scan - Craig.job


-- Files created between 2008-05-29 and 2008-06-29 -----------------------------

2008-06-26 01:02:18 0 d-------- C:\Program Files\InCode Solutions
2008-06-25 2243 0 d-------- C:\Program Files\Trend Micro
2008-06-25 20:54:54 0 d-a------ C:\Users\All Users\TEMP
2008-06-25 20:54:44 0 d-------- C:\Program Files\Spyware Doctor
2008-06-25 20:32:47 0 d-------- C:\Users\All Users\Spybot - Search & Destroy
2008-06-14 23:59:53 0 d-------- C:\Users\All Users\Google
2008-05-31 23:00:26 0 d-------- C:\Program Files\Inkscape
2008-05-30 14:35:47 0 d-------- C:\Program Files\CCleaner


-- Find3M Report ---------------------------------------------------------------

2008-06-29 17:55:15 0 d-------- C:\Users\Craig\AppData\Roaming\OpenOffice.org2
2008-06-29 01:08:25 0 d-------- C:\Users\Craig\AppData\Roaming\gtk-2.0
2008-06-25 23:52:23 0 d-------- C:\Program Files\Google
2008-06-25 20:54:44 0 d-------- C:\Users\Craig\AppData\Roaming\PC Tools
2008-06-16 00:01:31 0 d-------- C:\Program Files\OpenOffice.org 2.4
2008-06-12 00:07:16 0 d-------- C:\Program Files\Windows Mail
2008-06-07 00:03:48 0 d-------- C:\Users\Craig\AppData\Roaming\Yahoo!
2008-05-31 23:09:40 0 d-------- C:\Users\Craig\AppData\Roaming\Inkscape
2008-05-31 22:53:14 0 d-------- C:\Program Files\Symantec
2008-05-28 20:24:00 0 d-------- C:\Program Files\Opera
2008-05-22 21:46:52 0 d-------- C:\Program Files\GIMP-2.0
2008-05-18 20:09:45 0 d-------- C:\Program Files\Kerkythea Rendering System
2008-05-06 22:09:10 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-05-04 21:11:51 0 d-------- C:\Users\Craig\AppData\Roaming\Google


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F286500C-177A-4316-9E88-9814FBB1DC3D}]
14/06/2008 23:59 156144 --a----t- C:\Program Files\Google\Update\1.1.27.3\GoopdateBho.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [15/02/2008 10:58]
"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe" [12/07/2006 02:12]
"RtHDVCpl"="RtHDVCpl.exe" [15/02/2007 18:07 C:\Windows\RtHDVCpl.exe]
"Acer Empowering Technology Monitor"="C:\Windows\system32\SysMonitor.exe" [24/11/2006 00:24]
"Acer Tour"="" []
"eDataSecurity Loader"="C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe" [17/11/2006 09:26]
"WarReg_PopUp"="C:\Acer\WR_PopUp\WarReg_PopUp.exe" [05/11/2006 22:48]
"eRecoveryService"="" []
"TVEService"="C:\Program Files\Acer Zone\Acer Zone TV Enhance\TVEService.exe" [25/11/2006 00:36]
"YOP"="C:\PROGRA~1\Yahoo!\YOP\yop.exe" [26/06/2007 14:48]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [10/01/2007 06:59]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [11/01/2008 23:16]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [22/02/2008 05:25]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [01/02/2008 00:13]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="C:\Program Files\Windows Sidebar\sidebar.exe" [14/02/2008 17:54]
"WindowsWelcomeCenter"="oobefldr.dll,ShowWelcomeCenter" []
"????r"="" []
"?????????"="??????????????e" []
"ehTray.exe"="C:\Windows\ehome\ehTray.exe" [02/11/2006 13:35]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [11/08/2005 16:30]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [02/11/2006 13:36]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [28/01/2008 11:43]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" []

C:\Users\Craig\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 2.4.lnk - C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe [21/01/2008 16:41:28]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Empowering Technology Launcher.lnk - C:\Acer\Empowering Technology\eAPLauncher.exe [12/12/2006 22:52:34]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"=2 (0x2)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum

*Newly Created Service* - COMHOST

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI



-- Hosts -----------------------------------------------------------------------

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com

8756 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2008-06-29 18:04:33 ------------

[chemist]

Hello mithraea. Nothing is showing in your logs. We will do an online scan shortly.

------------------------------------------------------

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

• Download the latest version of Java Runtime Environment (JRE) 6 Update 6 and Save it to your Desktop.
• Scroll down to where it says Java Runtime Environment (JRE) 6 Update 6 The Java SE Runtime Environment (JRE) allows end-users to run Java applications.
• Click the Download button to the right.
• Select the Windows platform from the dropdown menu.
• Read the License Agreement and then check the box that says: I agree to the Java SE Runtime Environment 6 License Agreement.
• Click Continue
• Click on the link to download Windows Offline Installation and Save the file to your Desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start(or My Computer) > Control Panel and click on Programs and Features
• Click (highlight) the following items:
  • Java(TM) 6 Update 3
  • Java(TM) 6 Update 4
  • Java(TM) 6 Update 5
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.

• After the install is complete, go back to your Control Panel and click the Java icon. (looks like a coffee cup)
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button.
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
    • Trace and Log Files
  • Click OK on Delete Temporary Files Window.
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

------------------------------------------------------

Disable your antivirus and antispyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with HijackThis.

While Spybot's TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent tools from fixing certain things.
Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.

• Open Spybot Search & Destroy.
• In the Mode menu click "Advanced mode" if not already selected.
• Choose "Yes" at the Warning prompt.
• Expand the "Tools" menu.
• Click "Resident".
• Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
• In the File menu click "Exit" to exit Spybot Search & Destroy.

------------------------------------------------------

Right-click HijackThis and select Run as Administrator.

Click on Do a System Scan Only. Check the following entries if they still exist: (Make sure you do not miss any)

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O4 - HKCU\..\Run: [?????????] ??????????????e

Please remember to close all other windows, including browsers then click Fix checked.

Please close HijackThis now.

------------------------------------------------------

Please run this online scan to help look for remnants. If you use dial-up for the internet, skip this step and let me know.

In Microsoft Windows Vista, you must open the Web browser via a right-click using the Run as Administrator command.

Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Click Accept, when prompted to download and install the program files and database of malware definitions.

• Click Run at the Security prompt.
• The program will then begin downloading and installing and will also update the database.
• Please be patient as this can take several minutes.
• Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
• Click View scan report at the bottom.
• Click the Save Report As... button.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.

**Note**

To optimize scanning time and produce a more sensible report for review:

• Close any open programs.
• Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

------------------------------------------------------

Right-click HijackThis and select Run as Administrator.

Click on 'Do a System Scan and Save a Logfile'. Save the logfile and post it here.

------------------------------------------------------

Please post the following in your next reply:

Kaspersky report
new HijackThis log

[mithraea]

Hi again,

I have completed both the Kaspersky scan and the Hijack This scan, and the results are below. The Kaspersky scan stated that no malware was detected - so presumably when CCleaner deleted extraneous files and removed the symlcsv.exe file, it cleared the files identified as a worm.

I did use Hijack this to remove the O4 - HKCU\..\Run: [?????????] ??????????????e but it appears to still be there?

Thanks again,

Craig


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Monday, June 30, 2008
Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit (build 6000)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, June 29, 2008 21:43:42
Records in database: 897628
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan statistics:
Files scanned: 102767
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 0129

No malware has been detected. The scan area is clean.

The selected area was scanned.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:54:14, on 30/06/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\SysMonitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\Acer Zone\Acer Zone TV Enhance\TVEService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/yco...//uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/yco...//uk.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Windows\system32\ActiveToolBand.dll
O2 - BHO: Google Update Class - {F286500C-177A-4316-9E88-9814FBB1DC3D} - C:\Program Files\Google\Update\1.1.27.3\GoopdateBho.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\Windows\system32\SysMonitor.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
O4 - HKLM\..\Run: [TVEService] "C:\Program Files\Acer Zone\Acer Zone TV Enhance\TVEService.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [?????????] ??????????????e
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: CyberLink Media TV Service - CyberLink - C:\Program Files\Acer Zone\Acer Zone TV Server\Kernel\DMSTV\CLMSServer.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: Google Update Service (gupdate1c8ce72588c67a4) (gupdate1c8ce72588c67a4) - Google Inc. - C:\Program Files\Google\Update\1.1.27.3\GoogleUpdate.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: TVEnhance Background Capture Service (TBCS) (TVECapSvc) - Unknown owner - C:\Program Files\Acer Zone\Acer Zone TV Enhance\Kernel\TV\TVECapSvc.exe
O23 - Service: TVEnhance Task Scheduler (TTS)) (TVESched) - Unknown owner - C:\Program Files\Acer Zone\Acer Zone TV Enhance\Kernel\TV\TVESched.exe

--
End of file - 8749 bytes

[chemist]

Try this:

Open Notepad and copy/paste the entire contents of the codebox below into Notepad (don't forget to copy and paste REGEDIT4):

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"?????????"=-

Save the file as delete.reg and choose to Save as type: - All Files then close the Notepad file.
It should look like this:

Right-click delete.reg using the Run as Administrator command and choose Yes to merge/add it to the registry. You may delete the file afterwards.

------------------------------------------------------

Right-click HijackThis and select Run as Administrator.

Click on 'Do a System Scan and Save a Logfile'. Save the logfile and post it here.

[mithraea]

Hi,

Please find the HijackThis report below. I disabled the antivirus before scanning, as previously.

Thank you again for your continuing help - it really is appreciated!

Craig


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:05:11, on 30/06/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Windows\System32\SysMonitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\Acer Zone\Acer Zone TV Enhance\TVEService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Windows\ehome\ehmsas.exe
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Windows\System32\mobsync.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\msfeedssync.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/yco...//uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/yco...//uk.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Windows\system32\ActiveToolBand.dll
O2 - BHO: Google Update Class - {F286500C-177A-4316-9E88-9814FBB1DC3D} - C:\Program Files\Google\Update\1.1.27.3\GoopdateBho.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\Windows\system32\SysMonitor.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe
O4 - HKLM\..\Run: [TVEService] "C:\Program Files\Acer Zone\Acer Zone TV Enhance\TVEService.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [?????????] ??????????????e
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: CyberLink Media TV Service - CyberLink - C:\Program Files\Acer Zone\Acer Zone TV Server\Kernel\DMSTV\CLMSServer.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: Google Update Service (gupdate1c8ce72588c67a4) (gupdate1c8ce72588c67a4) - Google Inc. - C:\Program Files\Google\Update\1.1.27.3\GoogleUpdate.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: TVEnhance Background Capture Service (TBCS) (TVECapSvc) - Unknown owner - C:\Program Files\Acer Zone\Acer Zone TV Enhance\Kernel\TV\TVECapSvc.exe
O23 - Service: TVEnhance Task Scheduler (TTS)) (TVESched) - Unknown owner - C:\Program Files\Acer Zone\Acer Zone TV Enhance\Kernel\TV\TVESched.exe

--
End of file - 8814 bytes

[chemist]

Hello again, mithraea.

Please do the following:

Open Notepad and copy/paste the entire contents of the quotebox below into Notepad:

regedit /e peek.txt "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run"
start notepad peek.txt

Save this as peek.bat Choose to Save type as - All Files then close the Notepad file.
It should look like this:

Double-click on peek.bat & allow it to run. A Notepad file will open. Copy/paste that information into your next reply, please. You may delete the file afterwards.

[mithraea]

Hi chemist,

I have run the peek.bat file, and here the result is below.

Regards,

Craig

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="C:\\Program Files\\Windows Sidebar\\sidebar.exe /autoRun"
"WindowsWelcomeCenter"="rundll32.exe oobefldr.dll,ShowWelcomeCenter"
"捁牥吠畯r"=""
"捁牥吠畯⁲敒業摮牥"="㩃䅜散屲捁牥潔牵剜浥湩敤⹲硥e"
"ehTray.exe"="C:\\Windows\\ehome\\ehTray.exe"
"ISUSPM Startup"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\ISUSPM.exe\" -startup"
"WMPNSCFG"="C:\\Program Files\\Windows Media Player\\WMPNSCFG.exe"
"updateMgr"="C:\\Program Files\\Adobe\\Acrobat 7.0\\Reader\\AdobeUpdateManager.exe AcRdB7_0_0"

[chemist]

Hello again Craig. Are you familiar with the 3rd and 4th entries under that registry key listed in the log you posted?

Are they part of some software you installed? Please let us know.

------------------------------------------------------

Also, please attach the log produced by peek.bat in your next reply.

If you don't have the log, produce another by following the steps in my previous post for creating and running peek.bat

To attach a file, simply

• Click the Manage Attachments button under Additional Options > Attach Files on the post composition page, and
• Copy and Paste the following into the Upload File from your Computer box:

  C:\Deckard\System Scanner\extra.txt

• Click Upload.

[mithraea]

Hi chemist,

I'm afraid I don't recognise the two items listed under the registry key - as far as I know they are not part of any software I have installed.

I have run the peek.bat again, and attach the log it produced.

Thanks again,

Craig

[chemist]

Hello Craig.

• Click on the attached file fix.zip
• Click Open
• Double-click on fix.reg and click Run
• Choose Yes to merge/add it to the registry.

------------------------------------------------------

Open Notepad and copy/paste the entire contents of the quotebox below into Notepad:

regedit /e peek.txt "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run"
start notepad peek.txt

Save this as peek.bat Choose to Save type as - All Files then close the Notepad file.
It should look like this:

Double-click on peek.bat & allow it to run. A Notepad file will open. Copy/paste that information into your next reply, please. You may delete the file afterwards.

[mithraea]

Hi chemist

That seems to have gotten rid of the two strange entries! I've pasted the contents of the peek.txt below.

Regards,

Craig

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="C:\\Program Files\\Windows Sidebar\\sidebar.exe /autoRun"
"WindowsWelcomeCenter"="rundll32.exe oobefldr.dll,ShowWelcomeCenter"
"ehTray.exe"="C:\\Windows\\ehome\\ehTray.exe"
"ISUSPM Startup"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\ISUSPM.exe\" -startup"
"WMPNSCFG"="C:\\Program Files\\Windows Media Player\\WMPNSCFG.exe"
"updateMgr"="C:\\Program Files\\Adobe\\Acrobat 7.0\\Reader\\AdobeUpdateManager.exe AcRdB7_0_0"

[chemist]

Hello Craig. Your logs appear clean. You should be good to go.

Sorry, but I forgot to answer your original question. The file symlcsv1.exe is related to your Symantec antivirus program.

Please re-enable your antivirus program and any other antispyware programs disabled earlier if you haven't already.

Delete dss.exe from your desktop.

Delete the following Folder if it still exists:

C:\Deckard

SPYWARE PREVENTION
This is a good time to set up protection against further attacks. In light of your recent problem, I'm sure you'd like to avoid any future infections. Please read these well written articles:

• How Did I Get Infected In The First Place? by TonyKlein
• PC Safety and Security--What Do I Need?

To help protect your computer in the future I recommend that you get the following free programs if you do not already have them:

• SpywareBlaster 4.1 prevents the installation of ActiveX-based malware, blocks cookies, and restricts the actions of "bad" sites in Internet Explorer. See tutorial here
  
• SpywareGuard catches and blocks spyware installation and browser hijacking in real-time. See tutorial here
  
• IE-Spyad is another excellent program that places over 5000 dubious websites and domains in the IE Restricted list, which will help prevent attempts to infect your system. It basically prevents any downloads from the sites listed, although you will still be able to connect to the site. See tutorial here
  
• MVPS HOSTS FILE replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. It basically prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is the IP of your local computer. See guide here and for Windows Vista here
  
• Spybot - Search & Destroy 1.5.2 is an excellent spyware remover and also offers real-time protection against critical registry changes. Don't use the Immunize feature if you use SpywareBlaster. See tutorial here

Keep your antivirus program and antispyware programs updated and scan with them on a regular basis.

Please respond to this thread one more time so we can mark this thread as resolved.

[mithraea]

Hi chemist

Thanks very much indeed! All your help has been truly appreciated, and I will set up anti-spyware protection as you have recommended. My apologies for the delay in responding - I have been moving house, but am now all set up and online again.

All the very best, and thanks again,

Craig

[chemist]

You're very welcome! Cheers.