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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 06-06-2008, 05:42 AM   #1 (permalink)
Registered User
 
Join Date: Jun 2008
Posts: 7
OS: xp


Unable to Connect to Internet

Hi,

A couple a of weeks ago my computer became unable to connect to the internet after I turned it on one morning. I ran several scans for virus/adware/spyware using Norton, AVG Anti-Virus, and Ad-Aware. The results displayed nothing.

I was able to renew my IP Address using "ipconfig/renew" in the command prompt but nothing changed. I can also ping out to any website I have tried.

I tried using system restore and nothing happened. I tried re-installing my operating system and was met with "These Recovery CDs do not match your Compaq PC model." I did, however, receive these CDs with the pc.

Finally, I tried installing Firefox, after getting the download from a friend's computer, and was met with the same problems.

Here is my log (extra.txt is attached):


Deckard's System Scanner v20071014.68
Run by Compaq_Owner on 2008-06-06 05:40:40
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
58: 2008-06-06 10:40:46 UTC - RP490 - Deckard's System Scanner Restore Point
57: 2008-06-06 10:34:04 UTC - RP489 - Removed Windows Live Sign-in Assistant
56: 2008-06-06 10:22:06 UTC - RP488 - Removed Windows Live Messenger
55: 2008-05-20 08:34:06 UTC - RP487 - System Checkpoint
54: 2008-05-19 07:34:06 UTC - RP486 - System Checkpoint


-- First Restore Point --
1: 2008-02-21 05:43:14 UTC - RP433 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-06-06 05:44:26
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Free\avgamsvr.exe
C:\Program Files\Grisoft\AVG Free\avgupsvc.exe
C:\Program Files\Grisoft\AVG Free\avgemc.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.bin
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Compaq_Owner\Application Data\U3\0000169BA7714DAD\LaunchPad.exe
C:\Documents and Settings\Compaq_Owner\Desktop\dss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/keyword/%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:2212
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: 10.254.254.253 Xdrive
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: ads_optimizer - {9C8A568E-4201-478a-8536-526CF371D2E2} - C:\WINDOWS\system32\nssEB.dll
O2 - BHO: MegaIEMn - {bf00e119-21a3-4fd1-b178-3b8537e75c92} - C:\Program Files\Megaupload\Mega Manager\MegaIEMn.dll
O2 - BHO: Tooltipizer - {C004D9F0-A742-4DC7-AFD0-BC29CE3FE04A} - C:\WINDOWS\system32\adssitesuggest.dll
O2 - BHO: MU Online Toolbar Helper - {D3138B39-C8A6-440B-9D42-50F766AEA8C7} - C:\Program Files\MU Online Toolbar\v3.2.0.0\MU_Online_Toolbar.dll
O3 - Toolbar: MU Online Toolbar - {B9D1647F-A66A-4695-B249-07901A45FF59} - C:\Program Files\MU Online Toolbar\v3.2.0.0\MU_Online_Toolbar.dll
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)
O4 - HKLM\..\Run: [postSetupCheck] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\gzmrt.dll" DllStart
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKLM\..\Policies\Explorer\Run: [isamonitor.exe] C:\Program Files\Video ActiveX Object\isamonitor.exe
O4 - HKLM\..\Policies\Explorer\Run: [pmsngr.exe] C:\Program Files\Video ActiveX Object\pmsngr.exe
O4 - HKLM\..\Policies\Explorer\Run: [isamini.exe] C:\Program Files\Video ActiveX Object\isamonitor.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.dekaron.co.kr (HKCU)
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} () - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
O16 - DPF: {4F091885-8A80-478E-8F48-C53508CA12FD} (DekaronAutoPlay Control) - http://file.dekaron.co.kr/_DownUtil/syscab/Dekaron.CAB
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{302A8C00-EBB2-4BD1-998A-7DC9703A720F}: NameServer = 85.255.115.20,85.255.112.233
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{5FA3915F-179C-476E-938E-C94F35C36871}: NameServer = 85.255.115.20,85.255.112.233
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{B79CD0E0-7DB7-4724-A9D0-ED3179536593}: NameServer = 85.255.115.20,85.255.112.233
O17 - HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.20 85.255.112.233
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.20 85.255.112.233
O18 - Protocol: ms-help - {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
O22 - SharedTaskScheduler: flammei - {9d635a36-6b3c-4146-8625-f3aaf507bbf8} - (no file)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG Free\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG Free\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG Free\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SavRoam - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe


--
End of file - 10056 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

S1 intelppm (Intel Processor Driver) - c:\windows\system32\drivers\intelppm.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

S3 LiveUpdate - "c:\progra~1\symantec\liveup~1\lucoms~1.exe" (file missing)


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-05-17 16:56:00 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2008-05-06 and 2008-06-06 -----------------------------

2008-06-06 05:39:13 0 d-------- C:\Program Files\SpywareBlaster
2008-06-06 04:55:13 0 d-------- C:\WINDOWS\LastGood


-- Find3M Report ---------------------------------------------------------------

2008-06-06 05:38:25 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\U3
2008-06-06 05:34:31 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\yahoo!
2008-06-06 04:50:07 0 d-------- C:\Program Files\MegauploadToolbar
2008-06-06 04:38:53 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\OpenOffice.org2


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{9C8A568E-4201-478a-8536-526CF371D2E2}]
11/30/2007 10:57 AM 49664 --a------ C:\WINDOWS\system32\nssEB.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{C004D9F0-A742-4DC7-AFD0-BC29CE3FE04A}]
11/27/2007 11:40 AM 327680 --a------ C:\WINDOWS\system32\adssitesuggest.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"postSetupCheck"="C:\WINDOWS\system32\gzmrt.dll" []
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [04/27/2007 09:41 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 07:00 AM]

C:\Documents and Settings\Compaq_Owner\Start Menu\Programs\Startup\
OpenOffice.org 2.3.lnk - C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe [8/17/2007 11:57:56 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\run]
"isamonitor.exe"=C:\Program Files\Video ActiveX Object\isamonitor.exe
"pmsngr.exe"=C:\Program Files\Video ActiveX Object\pmsngr.exe
"isamini.exe"=C:\Program Files\Video ActiveX Object\isamonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Compaq Connections.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Compaq Connections.lnk
backup=C:\WINDOWS\pss\Compaq Connections.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\au]
C:\Program Files\Dealio\DealioAU.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG7_CC]
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BitTorrent]
"C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DownloadAccelerator]
"C:\Program Files\DAP\DAP.EXE" /STARTUP

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
C:\Program Files\Common Files\AOL\1165010669\ee\AOLSoftware.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPBootOp]
"C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Instant Access]
C:\WINDOWS\system32\mwsrvacc.exe /run

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
"C:\Program Files\MSN Messenger\msnmsgr.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
"C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec NetDriver Monitor]
C:\PROGRA~1\SYMNET~1\SNDMon.exe /Enterprise

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vptray]
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"iPod Service"=3 (0x3)


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{09349bb0-4775-11db-8fff-806d6172696f}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{0e9c1684-186e-11dd-a768-0013d498a3e9}]
AutoRun\command- K:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{2d435b36-e506-11d9-9b78-e6b009352ae7}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480




-- Hosts -----------------------------------------------------------------------

10.254.254.253 Xdrive


-- End of Deckard's System Scanner: finished at 2008-06-06 05:45:08 ------------
Attached Files
File Type: txt extra.txt (21.9 KB, 1 views)
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Old 06-08-2008, 11:18 PM   #2 (permalink)
Moderator, Analyst, Security Team; Rangemaster, TSF Academy
 
Join Date: Oct 2007
Location: Georgia
Posts: 10,241
OS: XP SP3


Re: Unable to Connect to Internet

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please save this page to Notepad in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.


Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

Your connection problem could be more than malware related. If so, I can recommend expert advice in our other forums when you are clear of malware.

------------------------------------------------------

Uninstall Symantec Client Security via Add or Remove Programs in your Control Panel.

On another computer, download the Norton Removal Tool and Save it to your USB drive.

Copy it to the desktop of the infected computer.
  • Close all programs and double-click the Norton_Removal_Tool.exe then click Run
  • Follow the on-screen instructions.
  • Restart the computer if asked.
  • Then delete Norton_Removal_Tool.exe from your desktop.
------------------------------------------------------

On another computer, download Combofix and Save it to your USB drive.

There is one thing you need to do differently. This is important! When you download ComboFix, you must rename it before it is saved.





Now, copy Combo-Fix.exe to the desktop of the infected computer.

**Note: It is important that it is saved directly to your desktop**

------------------------------------------------------

Close any open browsers.

Close/disable all antivirus and antimalware programs so they do not interfere with the running of ComboFix. Get help here

------------------------------------------------------

Double-click on Combo-Fix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log for further review.
Note:
Do not mouseclick ComboFix's window whilst it's running. That may cause it to stall.


------------------------------------------------------

Open HijackThis and click on 'Do a System Scan and Save a Logfile'. Save the logfile and post it here.

------------------------------------------------------

Please post the following in your next reply:

C:\ComboFix.txt
new HijackThis log


If you have any questions along the way...STOP and ask them before proceeding.
__________________
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Last edited by chemist; 06-08-2008 at 11:32 PM.
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Old 06-10-2008, 12:02 AM   #3 (permalink)
Registered User
 
Join Date: Jun 2008
Posts: 7
OS: xp


Re: Unable to Connect to Internet

After running the Norton Removal Tool I was able to connect to the internet through my default browser (firefox) as the "Reinstalling Norton after Removing Norton" page came up after restart. I didn't visit any other pages and simply closed out firefox.

Logs for HJT and Combo-Fix are posted below.



ComboFix 08-06-09.7 - Compaq_Owner 2008-06-10 0:46:22.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.358 [GMT -5:00]
Running from: C:\Documents and Settings\Compaq_Owner\Desktop\Combo-Fix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Compaq_Owner\Application Data\macromedia\Flash Player\#SharedObjects\J2RUQ3PS\www.broadcaster.com
C:\Documents and Settings\Compaq_Owner\Application Data\macromedia\Flash Player\#SharedObjects\J2RUQ3PS\www.broadcaster.com\played_list.sol
C:\Documents and Settings\Compaq_Owner\Application Data\macromedia\Flash Player\#SharedObjects\J2RUQ3PS\www.broadcaster.com\video_queue.sol
C:\Documents and Settings\Compaq_Owner\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.broadcaster.com
C:\Documents and Settings\Compaq_Owner\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.broadcaster.com\settings.sol
C:\Documents and Settings\Compaq_Owner\Favorites\Online Security Test.url
C:\Program Files\video activex access
C:\WINDOWS\dialerexe.ini
C:\WINDOWS\system32\adssite-remove.exe
C:\WINDOWS\system32\adssitesuggest.dll
C:\WINDOWS\system32\nst4.dll
C:\WINDOWS\system32\rightonadz-uninst.exe
C:\WINDOWS\tmlpcert2007
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2008-05-10 to 2008-06-10 )))))))))))))))))))))))))))))))
.

2008-06-10 00:45 . 2008-06-10 00:45 <DIR> d-------- C:\WINDOWS\LastGood
2008-06-06 05:40 . 2008-06-06 05:40 <DIR> d-------- C:\Deckard
2008-06-06 05:39 . 2008-06-06 05:39 <DIR> d-------- C:\Program Files\SpywareBlaster
2008-06-06 05:27 . 2004-08-04 00:56 116,224 --a------ C:\WINDOWS\system32\dllcache\xrxwiadr.dll
2008-06-06 05:27 . 2001-08-17 22:37 99,865 --a------ C:\WINDOWS\system32\dllcache\xlog.exe
2008-06-06 05:27 . 2001-08-17 22:37 27,648 --a------ C:\WINDOWS\system32\dllcache\xrxftplt.exe
2008-06-06 05:27 . 2001-08-17 22:36 23,040 --a------ C:\WINDOWS\system32\dllcache\xrxwbtmp.dll
2008-06-06 05:27 . 2004-08-03 22:29 19,455 --a------ C:\WINDOWS\system32\dllcache\wvchntxx.sys
2008-06-06 05:27 . 2004-08-03 23:10 19,328 --a------ C:\WINDOWS\system32\dllcache\wstcodec.sys
2008-06-06 05:27 . 2001-08-17 22:36 17,408 --a------ C:\WINDOWS\system32\dllcache\xrxscnui.dll
2008-06-06 05:27 . 2001-08-17 12:11 16,970 --a------ C:\WINDOWS\system32\dllcache\xem336n5.sys
2008-06-06 05:27 . 2001-08-17 22:37 4,608 --a------ C:\WINDOWS\system32\dllcache\xrxflnch.exe
2008-06-06 05:26 . 2001-08-17 13:28 771,581 --a------ C:\WINDOWS\system32\dllcache\winacisa.sys
2008-06-06 05:26 . 2004-08-03 22:31 154,624 --a------ C:\WINDOWS\system32\dllcache\wlluc48.sys
2008-06-06 05:26 . 2001-08-17 22:36 87,040 --a------ C:\WINDOWS\system32\dllcache\wiafbdrv.dll
2008-06-06 05:26 . 2001-08-17 22:36 53,760 --a------ C:\WINDOWS\system32\dllcache\wiamsmud.dll
2008-06-06 05:26 . 2001-08-17 12:12 34,890 --a------ C:\WINDOWS\system32\dllcache\wlandrv2.sys
2008-06-06 05:26 . 2004-08-03 22:29 12,063 --a------ C:\WINDOWS\system32\dllcache\wsiintxx.sys
2008-06-06 05:26 . 2004-08-03 23:07 8,832 --a------ C:\WINDOWS\system32\dllcache\wmiacpi.sys
2008-06-06 05:26 . 2004-08-04 00:56 8,192 --a------ C:\WINDOWS\system32\dllcache\wshirda.dll
2008-06-06 05:24 . 2001-08-17 13:28 794,654 --a------ C:\WINDOWS\system32\dllcache\usr1801.sys
2008-06-06 05:23 . 2001-08-17 22:36 525,568 --a------ C:\WINDOWS\system32\dllcache\tridxp.dll
2008-06-06 05:22 . 2001-08-17 14:56 315,520 --a------ C:\WINDOWS\system32\dllcache\trid3d.dll
2008-06-06 05:22 . 2001-08-17 14:01 241,664 --a------ C:\WINDOWS\system32\dllcache\tosdvd02.sys
2008-06-06 05:22 . 2001-08-17 14:02 230,912 --a------ C:\WINDOWS\system32\dllcache\tosdvd03.sys
2008-06-06 05:22 . 2001-08-17 12:51 222,336 --a------ C:\WINDOWS\system32\dllcache\trid3dm.sys
2008-06-06 05:22 . 2001-08-17 12:14 123,995 --a------ C:\WINDOWS\system32\dllcache\tjisdn.sys
2008-06-06 05:22 . 2004-08-04 00:56 82,432 --a------ C:\WINDOWS\system32\dllcache\tp4mon.exe
2008-06-06 05:22 . 2001-08-17 22:35 42,496 --a------ C:\WINDOWS\system32\dllcache\tp4res.dll
2008-06-06 05:22 . 2001-08-17 12:12 34,375 --a------ C:\WINDOWS\system32\dllcache\tpro4.sys
2008-06-06 05:22 . 2001-08-17 22:36 31,744 --a------ C:\WINDOWS\system32\dllcache\tp4.dll
2008-06-06 05:22 . 2001-08-17 12:10 28,232 --a------ C:\WINDOWS\system32\dllcache\tos4mo.sys
2008-06-06 05:22 . 2001-08-17 13:51 4,992 --a------ C:\WINDOWS\system32\dllcache\toside.sys
2008-06-06 05:20 . 2001-08-17 12:18 285,760 --a------ C:\WINDOWS\system32\dllcache\stlnata.sys
2008-06-06 05:19 . 2001-08-17 22:36 114,688 --a------ C:\WINDOWS\system32\dllcache\sonypi.dll
2008-06-06 05:18 . 2004-08-03 22:41 404,990 --a------ C:\WINDOWS\system32\dllcache\slntamr.sys
2008-06-06 05:17 . 2001-08-17 22:36 386,560 --a------ C:\WINDOWS\system32\dllcache\sgiul50.dll
2008-06-06 05:16 . 2001-08-17 22:36 495,616 --a------ C:\WINDOWS\system32\dllcache\sblfx.dll
2008-06-06 05:15 . 2004-08-04 00:56 397,056 --a------ C:\WINDOWS\system32\dllcache\s3gnb.dll
2008-06-06 05:14 . 2001-08-17 13:28 899,146 --a------ C:\WINDOWS\system32\dllcache\r2mdkxga.sys
2008-06-06 05:13 . 2004-08-04 00:56 363,520 --a------ C:\WINDOWS\system32\dllcache\psisdecd.dll
2008-06-06 05:12 . 2001-08-17 14:05 351,616 --a------ C:\WINDOWS\system32\dllcache\ovcodek2.sys
2008-06-06 05:11 . 2004-08-04 00:56 4,274,816 --a------ C:\WINDOWS\system32\dllcache\nv4_disp.dll
2008-06-06 05:10 . 2004-08-03 22:31 132,695 --a------ C:\WINDOWS\system32\dllcache\netwlan5.sys
2008-06-06 05:09 . 2004-08-04 00:56 1,737,856 --a------ C:\WINDOWS\system32\dllcache\mtxparhd.dll
2008-06-06 05:08 . 2001-08-17 12:50 320,384 --a------ C:\WINDOWS\system32\dllcache\mgaum.sys
2008-06-06 05:07 . 2001-08-17 13:28 802,683 --a------ C:\WINDOWS\system32\dllcache\ltsm.sys
2008-06-06 05:06 . 2001-08-17 22:36 372,824 --a------ C:\WINDOWS\system32\dllcache\iconf32.dll
2008-06-06 05:05 . 2004-08-03 22:41 1,041,536 --a------ C:\WINDOWS\system32\dllcache\hsfdpsp2.sys
2008-06-06 05:04 . 2001-08-17 13:28 542,879 --a------ C:\WINDOWS\system32\dllcache\hsf_msft.sys
2008-06-06 05:03 . 2001-08-17 14:56 1,733,120 --a------ C:\WINDOWS\system32\dllcache\g400d.dll
2008-06-06 05:02 . 2001-08-17 12:15 455,680 --a------ C:\WINDOWS\system32\dllcache\fus2base.sys
2008-06-06 05:01 . 2001-08-17 13:28 634,134 --a------ C:\WINDOWS\system32\dllcache\el656ct5.sys
2008-06-06 05:00 . 2001-08-17 12:14 952,007 --a------ C:\WINDOWS\system32\dllcache\diwan.sys
2008-06-06 04:59 . 2001-08-17 22:36 419,357 --a------ C:\WINDOWS\system32\dllcache\dgconfig.dll
2008-06-06 04:58 . 2001-08-17 12:13 980,034 --a------ C:\WINDOWS\system32\dllcache\cicap.sys
2008-06-06 04:57 . 2001-08-17 13:28 871,388 --a------ C:\WINDOWS\system32\dllcache\bcmdm.sys
2008-06-06 04:56 . 2004-08-04 00:56 870,784 --a------ C:\WINDOWS\system32\dllcache\ati3d1ag.dll
2008-06-06 04:55 . 2001-08-17 14:56 66,048 --a------ C:\WINDOWS\system32\dllcache\s3legacy.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-10 05:44 --------- d-----w C:\Documents and Settings\Compaq_Owner\Application Data\OpenOffice.org2
2008-06-10 05:43 --------- d-----w C:\Documents and Settings\Compaq_Owner\Application Data\U3
2008-06-10 05:41 --------- d-----w C:\Program Files\Symantec
2008-06-06 11:31 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-06 10:34 --------- d-----w C:\Documents and Settings\Compaq_Owner\Application Data\yahoo!
2008-06-06 10:34 --------- d-----w C:\Documents and Settings\All Users\Application Data\yahoo!
2008-06-06 09:50 --------- d-----w C:\Program Files\MegauploadToolbar
2005-12-24 03:47 0 -c--a-w C:\Documents and Settings\Compaq_Owner\Application Data\wklnhst.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:00 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-04-27 09:41 282624]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe" [2007-10-31 08:02 219136]

C:\Documents and Settings\Compaq_Owner\Start Menu\Programs\Startup\
OpenOffice.org 2.3.lnk - C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe [2007-08-17 23:57:56 393216]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.WMV3"= C:\PROGRA~1\COMBIN~1\Filters\wmv9vcm.dll
"vidc.mpng"= C:\Program Files\t@b\0.958\686\tabdec.dll
"vidc.mvjp"= C:\Program Files\t@b\0.958\686\tabdec.dll
"vidc.444p"= C:\Program Files\t@b\0.958\686\tabdec.dll
"vidc.ffds"= C:\PROGRA~1\COMBIN~1\Filters\FFDShow\ff_vfw.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Compaq Connections.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Compaq Connections.lnk
backup=C:\WINDOWS\pss\Compaq Connections.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\au]
C:\Program Files\Dealio\DealioAU.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG7_CC]
--a------ 2007-10-31 08:02 579072 C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BitTorrent]
C:\Program Files\BitTorrent\bittorrent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
--a------ 2004-08-04 07:00 15360 C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DownloadAccelerator]
C:\Program Files\DAP\DAP.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
--a--c--- 2006-04-20 12:10 50792 C:\Program Files\Common Files\AOL\1165010669\ee\AOLSoftware.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
--a--c--- 2005-02-16 23:11 49152 C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPBootOp]
--a--c--- 2005-02-26 00:34 245760 C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Instant Access]
C:\WINDOWS\system32\mwsrvacc.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a--c--- 2007-06-01 16:51 257088 C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
C:\Program Files\MSN Messenger\msnmsgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a--c--- 2007-04-27 09:41 282624 C:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
--a--c--- 2007-03-14 03:43 83608 C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec NetDriver Monitor]
C:\PROGRA~1\SYMNET~1\SNDMon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
--a------ 2005-08-08 17:34 180269 C:\Program Files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vptray]
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"iPod Service"=3 (0x3)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe"=
"C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe"=
"C:\\Program Files\\Grisoft\\AVG Free\\avgemc.exe"=
"C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe"=
"C:\\Program Files\\Compaq Connections\\5577497\\Program\\Compaq Connections.exe"=
"C:\\Program Files\\Sierra\\FEAR\\FEARMP.exe"=
"C:\\Program Files\\Sierra\\FEAR\\FEAR.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\WINDOWS\\system32\\sessmgr.exe"=
"C:\\Program Files\\Firefly Studios\\Stronghold Legends\\StrongholdLegends.exe"=
"C:\\UT2004\\System\\UT2004.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"8221:TCP"= 8221:TCP:*:Disabled:9Dragons

S3 msloop;Microsoft Loopback Adapter Driver;C:\WINDOWS\system32\DRIVERS\loop.sys [2001-08-17 14:53]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{2d435b36-e506-11d9-9b78-e6b009352ae7}]
\Shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2008-06-07 21:56:00 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-10 00:49:38
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-06-10 0:52:02
ComboFix-quarantined-files.txt 2008-06-10 05:51:23

Pre-Run: 26,421,534,720 bytes free
Post-Run: 26,484,514,816 bytes free

202 --- E O F --- 2007-11-21 07:01:02







Deckard's System Scanner v20071014.68
Run by Compaq_Owner on 2008-06-10 00:53:40
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-06-10 00:53:42
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Compaq_Owner\Application Data\U3\0000169BA7714DAD\LaunchPad.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Compaq_Owner\Desktop\dss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/keyword/%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:2212
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: 10.254.254.253 Xdrive
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: MegaIEMn - {bf00e119-21a3-4fd1-b178-3b8537e75c92} - C:\Program Files\Megaupload\Mega Manager\MegaIEMn.dll
O2 - BHO: MU Online Toolbar Helper - {D3138B39-C8A6-440B-9D42-50F766AEA8C7} - C:\Program Files\MU Online Toolbar\v3.2.0.0\MU_Online_Toolbar.dll
O3 - Toolbar: MU Online Toolbar - {B9D1647F-A66A-4695-B249-07901A45FF59} - C:\Program Files\MU Online Toolbar\v3.2.0.0\MU_Online_Toolbar.dll
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.dekaron.co.kr (HKCU)
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} () - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
O16 - DPF: {4F091885-8A80-478E-8F48-C53508CA12FD} (DekaronAutoPlay Control) - http://file.dekaron.co.kr/_DownUtil/syscab/Dekaron.CAB
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{B79CD0E0-7DB7-4724-A9D0-ED3179536593}: NameServer = 85.255.115.20,85.255.112.233
O18 - Protocol: ms-help - {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
O22 - SharedTaskScheduler: flammei - {9d635a36-6b3c-4146-8625-f3aaf507bbf8} - (no file)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG Free\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG Free\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG Free\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe


--
End of file - 6261 bytes

-- Files created between 2008-05-10 and 2008-06-10 -----------------------------

2008-06-10 00:45:19 0 d-------- C:\WINDOWS\LastGood
2008-06-10 00:44:51 68096 --a------ C:\WINDOWS\zip.exe
2008-06-10 00:44:51 49152 --a------ C:\WINDOWS\VFind.exe
2008-06-10 00:44:51 212480 --a------ C:\WINDOWS\swxcacls.exe <Not Verified; SteelWerX; SteelWerX Extended Configurator ACLists>
2008-06-10 00:44:51 136704 --a------ C:\WINDOWS\swsc.exe <Not Verified; SteelWerX; SteelWerX Service Controller>
2008-06-10 00:44:51 161792 --a------ C:\WINDOWS\swreg.exe <Not Verified; SteelWerX; SteelWerX Registry Editor>
2008-06-10 00:44:51 98816 --a------ C:\WINDOWS\sed.exe
2008-06-10 00:44:51 80412 --a------ C:\WINDOWS\grep.exe
2008-06-10 00:44:51 89504 --a------ C:\WINDOWS\fdsv.exe <Not Verified; Smallfrogs Studio; >
2008-06-06 05:39:13 0 d-------- C:\Program Files\SpywareBlaster


-- Find3M Report ---------------------------------------------------------------

2008-06-10 00:44:30 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\OpenOffice.org2
2008-06-10 00:43:52 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\U3
2008-06-10 00:41:16 0 d-------- C:\Program Files\Symantec
2008-06-09 01:12:08 0 d-------- C:\Program Files\Common Files
2008-06-06 05:34:31 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\yahoo!
2008-06-06 04:50:07 0 d-------- C:\Program Files\MegauploadToolbar


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [04/27/2007 09:41 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 07:00 AM]

C:\Documents and Settings\Compaq_Owner\Start Menu\Programs\Startup\
OpenOffice.org 2.3.lnk - C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe [8/17/2007 11:57:56 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)
"HideLegacyLogonScripts"=0 (0x0)
"HideLogoffScripts"=0 (0x0)
"RunLogonScriptSync"=1 (0x1)
"RunStartupScriptSync"=0 (0x0)
"HideStartupScripts"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"HideLegacyLogonScripts"=0 (0x0)
"HideLogoffScripts"=0 (0x0)
"RunLogonScriptSync"=1 (0x1)
"RunStartupScriptSync"=0 (0x0)
"HideStartupScripts"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Compaq Connections.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Compaq Connections.lnk
backup=C:\WINDOWS\pss\Compaq Connections.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\au]
C:\Program Files\Dealio\DealioAU.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG7_CC]
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BitTorrent]
"C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DownloadAccelerator]
"C:\Program Files\DAP\DAP.EXE" /STARTUP

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
C:\Program Files\Common Files\AOL\1165010669\ee\AOLSoftware.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPBootOp]
"C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Instant Access]
C:\WINDOWS\system32\mwsrvacc.exe /run

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
"C:\Program Files\MSN Messenger\msnmsgr.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
"C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec NetDriver Monitor]
C:\PROGRA~1\SYMNET~1\SNDMon.exe /Enterprise

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vptray]
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"iPod Service"=3 (0x3)


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{2d435b36-e506-11d9-9b78-e6b009352ae7}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480

*Newly Created Service* - CATCHME



-- End of Deckard's System Scanner: finished at 2008-06-10 00:54:02 ------------
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Old 06-10-2008, 10:05 PM   #4 (permalink)
Moderator, Analyst, Security Team; Rangemaster, TSF Academy
 
Join Date: Oct 2007
Location: Georgia
Posts: 10,241
OS: XP SP3


Re: Unable to Connect to Internet

Hello again, Sliktor. Please tell us how your system is behaving.

Please save this page to Notepad in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

------------------------------------------------------

Before we uninstalled Norton(Symantec), you had more than one antivirus installed and running and they were both outdated.

Running more than one antivirus can cause system slowdowns or hangs. If they are outdated, they cannot protect you against new malware.

[quote]AV: AVG 7.5.503 v7.5.503 (Grisoft) Outdated

AVG is still outdated. Please update it.

------------------------------------------------------

Please delete this Folder if it still exists:

C:\Program Files\Symantec

------------------------------------------------------

You are using an outdated version of HijackThis. Please uninstall HijackThis 1.99.1 in the Add or Remove Programs section of your Control Panel and delete your current version.

Please download HijackThis and Save it to your Desktop.

Alternate link

This program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis

Upon install, HijackThis should open for you.

Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double-click on HijackThis.exe

1. If it gives you an intro screen, just click 'Do a system scan only'.
2. If you don't get the intro screen, just hit 'Scan'.

Check the following entries if they still exist: (Make sure you do not miss any)

O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)
O22 - SharedTaskScheduler: flammei - {9d635a36-6b3c-4146-8625-f3aaf507bbf8} - (no file)


Please remember to close all other windows, including browsers then click Fix checked.

Please close HijackThis now.

------------------------------------------------------

Please download FixWareout and Save it to your Desktop.

Disable your antivirus and antispyware applications, usually via a right-click on the System Tray icon.
  • Double-click FixWareout, then click Run
  • Click Next
  • Click Install
  • Click Finish
  • A command box will open. Press any key to continue.
  • The fix will begin. Please follow the prompts.
  • You will be asked to reboot your computer. Click OK. Your system may take longer than usual to load. This is normal.
  • Click OK to Beginning fix.
  • Click OK when finished.

Note: If you have Internet connection problems, find and double click the registry file dnsbak.reg located here: C:\fixwareout\dnsbak.reg
and if you did, be sure to mention it to your helper.

Once the desktop loads, a text file will open (report.txt), you can close it - the file has already been saved.

Finally, please post the contents of the text file that opened earlier (you can find it at C:\fixwareout\report.txt), in your next reply.

------------------------------------------------------

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 6 and Save it to your Desktop.
  • Scroll down to where it says Java Runtime Environment (JRE) 6 Update 6 The Java SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the Download button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: I agree to the Java SE Runtime Environment 6 License Agreement.
  • Click Continue
  • Click on the link to download Windows Offline Installation and Save the file to your Desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start(or My Computer) > Control Panel and double-click on Add or Remove Programs
  • Click (highlight) the following items:
    • J2SE Runtime Environment 5.0
    • J2SE Runtime Environment 5.0 Update 10
    • J2SE Runtime Environment 5.0 Update 11
    • Java(TM) 6 Update 2
    • Java(TM) 6 Update 3
    • Java(TM) SE Runtime Environment 6 Update 1
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.
  • After the install is complete, go back to your Control Panel and double-click the Java icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button.
    • There are two options in the window to clear the cache - Leave BOTH Checked
      • Applications and Applets
      • Trace and Log Files
    • Click OK on Delete Temporary Files Window.
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.
------------------------------------------------------

Please run this online scan to help look for remnants.

Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Click Accept, when prompted to download and install the program files and database of malware definitions.
  • Click Run at the Security prompt.
  • The program will then begin downloading and installing and will also update the database.
  • Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Most(if not all) infections have likely been quarantined.
  • Click View scan report at the bottom.
  • Click the Save Report As... button.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.
**Note**

To optimize scanning time and produce a more sensible report for review:
  • Close any open programs.
  • Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

------------------------------------------------------

Open HijackThis and click on 'Do a System Scan and Save a Logfile'. Save the logfile and post it here.

------------------------------------------------------

Please post the following in your next reply:

report.txt
Kaspersky report
new HijackThis log
report on system behavior
__________________
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Old 06-11-2008, 12:45 AM   #5 (permalink)
Registered User
 
Join Date: Jun 2008
Posts: 7
OS: xp


Re: Unable to Connect to Internet

When trying to run Kaspersky Online Scanner I get an error message. "Starting Java applet has failed! Please go online to use this program."

Not sure what to do.

Edit: I've also noticed that Java doesn't seem to be working at all with my firefox or IE browsers. No pictures are being displayed.

Last edited by Sliktor; 06-11-2008 at 12:57 AM.
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Old 06-11-2008, 05:08 AM   #6 (permalink)
Moderator, Analyst, Security Team; Rangemaster, TSF Academy
 
Join Date: Oct 2007
Location: Georgia
Posts: 10,241
OS: XP SP3


Re: Unable to Connect to Internet

Hello Sliktor. Sorry you are having trouble. Are you sure you installed Java Runtime Environment (JRE) 6 Update 6?

Kaspersky Online Scanner should work. Try it again. If it still won't work, do the following:

Go here to run an online scannner from ESET.

**Note**
To optimize scanning time and produce a more sensible report for review:
  • Close any open programs.
  • Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
  • Note: You will need to use Internet Explorer for this scan.
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the ActiveX control to install.
  • Close/disable all running programs, including your antivirus and all antispyware programs.
  • Click Start
  • Make sure that the option Remove found threats is unchecked.
  • Make sure the option Scan unwanted applications is checked.
  • Click Scan
  • Wait for the scan to finish.
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log in your next reply.
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Old 06-11-2008, 01:54 PM   #7 (permalink)
Registered User
 
Join Date: Jun 2008
Posts: 7
OS: xp


Re: Unable to Connect to Internet

I was able to run Kaspersky Online Scanner after enabling cookies. Below are the requested logs.

Username "Compaq_Owner" - 06/11/2008 0:37:48 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check

HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{B79CD0E0-7DB7-4724-A9D0-ED3179536593}
"nameserver"="85.255.115.20,85.255.112.233" <Value cleared.
HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{10EFAA97-60A6-4486-B246-26E2209C3A57}
"DhcpNameServer"="85.255.115.20,85.255.112.233" <Value cleared.
HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{302A8C00-EBB2-4BD1-998A-7DC9703A720F}
"DhcpNameServer"="85.255.115.20,85.255.112.233" <Value cleared.
HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{B79CD0E0-7DB7-4724-A9D0-ED3179536593}
"DhcpNameServer"="85.255.115.20,85.255.112.233" <Value cleared.

Successfully flushed the DNS Resolver Cache.


System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
....
....
~~~~~ Misc files.
....
~~~~~ Checking for older varients.
....

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it...
~~~~~ End report ~~~~~




KASPERSKY ONLINE SCANNER 7 REPORT
Wednesday, June 11, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, June 11, 2008 07:03:10
Records in database: 850670
Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes
Scan area My Computer
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
Scan statistics
Files scanned 133221
Threat name 4
Infected objects 4
Suspicious objects 0
Duration of the scan 0448

File name Threat name Threats count
C:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll Infected: not-a-virus:AdTool.Win32.MyWebSearch.i 1
C:\QooBox\Quarantine\C\WINDOWS\system32\nst4.dll.vir Infected: Trojan.Win32.BHO.brz 1
C:\WINDOWS\system32\nssEB.dll Infected: not-a-virus:AdWare.Win32.Agent.zn 1
D:\I386\Apps\APP07397\src\HPSummer2005.exe Infected: not-a-virus:AdWare.Win32.MyWay.j 1
The selected area was scanned.




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:45:52 PM, on 6/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:2212
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: MegaIEMn - {bf00e119-21a3-4fd1-b178-3b8537e75c92} - C:\Program Files\Megaupload\Mega Manager\MegaIEMn.dll
O2 - BHO: MU Online Toolbar Helper - {D3138B39-C8A6-440B-9D42-50F766AEA8C7} - C:\Program Files\MU Online Toolbar\v3.2.0.0\MU_Online_Toolbar.dll
O3 - Toolbar: MU Online Toolbar - {B9D1647F-A66A-4695-B249-07901A45FF59} - C:\Program Files\MU Online Toolbar\v3.2.0.0\MU_Online_Toolbar.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.dekaron.co.kr
O16 - DPF: {4F091885-8A80-478E-8F48-C53508CA12FD} (DekaronAutoPlay Control) - http://file.dekaron.co.kr/_DownUtil/syscab/Dekaron.CAB
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

--
End of file - 4961 bytes





Everything seems to be running fine. Computer's speed is faster than and internet connection is posing no more problems.
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Old 06-11-2008, 03:19 PM   #8 (permalink)
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Location: Georgia
Posts: 10,241
OS: XP SP3


Re: Unable to Connect to Internet

Good job, Sliktor. Please remember to upgrade your AVG. It's free! See the link at the bottom.

Congratulations. Well done! Your logs appear clean. You should be good to go.

As far as those infected objects listed in the Kaspersky log, those are safely tucked away in ComboFix's quarantine folder or in old System Restore points, which we will be taking care of now.

------------------------------------------------------

Delete Fixwareout from your desktop.

Delete the following Folder and Files if they still exist:

C:\fixwareout
C:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll
C:\WINDOWS\system32\nssEB.dll

If any file resists deletion, please reboot into Safe Mode and try again. Please let me know if you have any trouble.

------------------------------------------------------

Please re-enable your antivirus program and any other antispyware programs disabled earlier if you haven't already.

Go to Start >> Run and Copy/Paste the following single-line command into the Run box and click OK
combofix /u
This will uninstall ComboFix and delete ComboFix's quarantine folder. It will also implement some cleanup procedures, remove old System Restore points which contain previous infections, and create a fresh, clean System Restore point.

------------------------------------------------------

MICROSOFT UPDATES
It is very important that you get all of the critical updates for your Operating System and Internet Explorer. Keeping your OS and browser up to date will help make you less susceptible to attacks by Trojans and viruses. Please go to Microsoft and download all the critical updates to help prevent possible re-infection.

ANTIVIRUS PROGRAM
It is imperative that you have an AntiVirus program running on your computer. Connecting to the internet without an AntiVirus program is an open invitation for infection. Here are a few very good free Antivirus products which are available:
Select one of these, or another of your choice. Download, install, update definitions, and run a full system scan.

Do not install more than one AntiVirus program as they will conflict with each other.FIREWALL
Using a third-party Firewall will allow you to give/deny access for applications that want to go online. Select one of these, or another of your choice:

Do not install more than one Firewall program as they will conflict with each other.SPYWARE PREVENTION
This is a good time to set up protection against further attacks. In light of your recent problem, I'm sure you'd like to avoid any future infections. Please read these well written articles: To help protect your computer in the future I recommend that you get the following free programs if you do not already have them:
  • SpywareBlaster 4.0 prevents the installation of ActiveX-based malware, blocks cookies, and restricts the actions of "bad" sites in Internet Explorer. See tutorial here
  • SpywareGuard catches and blocks spyware installation and browser hijacking in real-time. See tutorial here
  • IE-Spyad is another excellent program that places over 5000 dubious websites and domains in the IE Restricted list, which will help prevent attempts to infect your system. It basically prevents any downloads from the sites listed, although you will still be able to connect to the site. See tutorial here
  • MVPS HOSTS FILE replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. It basically prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is the IP of your local computer. See guide here and for Windows Vista here
  • Spybot - Search & Destroy 1.5.2 is an excellent spyware remover and also offers real-time protection against critical registry changes. Don't use the Immunize feature if you use SpywareBlaster. See tutorial here
Keep your antivirus program and antispyware programs updated and scan with them on a regular basis.

Please respond to this thread one more time so we can mark this thread as resolved.
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Old 06-11-2008, 04:49 PM   #9 (permalink)
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OS: xp


Re: Unable to Connect to Internet

I've deleted the listed files, uninstalled combofix, re-enabled my anti-virus (AVG), and downloaded and installed Spyware Blaster 4.0.


Thank You Very Much for your assistance. You've been the more helpful than Microsoft's "Expert" Team. Thank You.
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Old 06-11-2008, 05:48 PM   #10 (permalink)
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Join Date: Oct 2007
Location: Georgia
Posts: 10,241
OS: XP SP3


Re: Unable to Connect to Internet

You're very welcome, Sliktor!

Remember to update your AVG!
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