Win Xp SP2 problem with Virus and Malware pop-ups

[weewend]

Please Please help me.
I am being plagued by small windows popping up with viruses and malware of the following type:

System Alert! - NetWorm-i.Virus@fp
- Spyware.CyberLog-x
- Win32 bravesentry-D

I cannot follow the 5 steps as I have Avast anti virus and it wont let me use Panda, it just freezes.

The following log was created before the last pop-up notified me of PSW.x-Vir trojan

The following is my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 1:47:10 PM, on 16/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Thomson SpeedTouch\ST330\service\st330service.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\NetProject\scit.exe
C:\Program Files\NetProject\sbmntr.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Browser PS2 mouse\mouse32a.exe
C:\Program Files\Thomson SpeedTouch\ST330\diagnostics\diagnostics.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\NetProject\scm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Advanced Spyware Remover\ASR.exe
C:\Documents and Settings\Wendy\Desktop\Tools\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: e404 helper - {0D574C9F-71F9-4F3C-BA6D-CF9C0E1E3EE8} - C:\Program Files\Helper\1205654083.dll
O2 - BHO: (no name) - {49E0E0F0-5C30-11D4-945D-000000000003} - (no file)
O2 - BHO: (no name) - {6860A44B-5D3E-433D-A7B5-D517F810D0E7} - C:\Program Files\NetProject\sbmdl.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: (no name) - {8B68564D-53FD-4293-B80C-993A9F3988EE} - (no file)
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [EPSON Stylus C66 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /O6 "USB003" /M "Stylus C66"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SMSTray] C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [FLMBROWSEMOUSE] C:\Program Files\Browser PS2 mouse\mouse32a.exe
O4 - HKLM\..\Run: [diagnostics] "C:\Program Files/Thomson SpeedTouch/ST330/diagnostics/diagnostics.exe" /icon -l:en
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [EPSON Stylus C66 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /M "Stylus C66" /EF "HKCU"
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: Express Assist Check.lnk = C:\Program Files\Express Assist\EA2Check.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O4 - Global Startup: Event Reminder.lnk = ?
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.safeiegate.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.safeiegate.com/redirect.php (file missing)
O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {33331111-1111-1111-1111-611111193423} -
O16 - DPF: {33331111-1111-1111-1111-611111193429} -
O16 - DPF: {33331111-1111-1111-1111-615111193427} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{575D9896-6353-4211-BEB1-328F1DEF03F7}: NameServer = 212.159.6.9 212.159.6.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{575D9896-6353-4211-BEB1-328F1DEF03F7}: NameServer = 212.159.6.9 212.159.6.10
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: SpeedTouch 330 Manager (st330service) - THOMSON Telecom Belgium - C:\Program Files/Thomson SpeedTouch/ST330/service/st330service.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe


I would really appreciate any help at all with this.
Many thanks
Weewend

[Pancake]

Please download SDFix from here and save it to your desktop

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.

Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Post that log in your next reply.

=================================


Ok.We need to download ComboFix.exe. This will give a better view to the files running and also hidden on your computer.

Please visit this webpage for download links, and instructions for running the tool


When the tool is finished, it will produce a report for you. Please post the "C:\ComboFix.txt" along with a new HijackThis log so that we can continue to do any further cleaning that your system may require.

Caution: Never run and remove files with Combofix unless supervised by a security analyst.

[weewend]

Hi and thanks for the quick response, do I have to download SdFix.exe and follow your instructions for Reboot in Safe Mode, or do I just download ComboFix.exe instead and run it without Reboot?.
Sorry for my ignorance.
Weewend

[Pancake]

Run SDFix in safe mode first and post the log then run Combofix in normal mode and then post the log.

[weewend]

Hi here is the SDFix Report.txt

SDFix: Version 1.159

Run by Wendy on 19/03/2008 at 12:06 AM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Windows Registry Values
Restoring Windows Default Hosts File
Restoring Default IE HomePage

Rebooting


Checking Files :

Trojan Files Found:

C:\Program Files\Helper\1205654083.dll - Deleted
C:\Program Files\NetProject\scit.exe - Deleted
C:\Program Files\NetProject\scm.exe - Deleted
C:\Program Files\NetProject\sbmntr.exe - Deleted
C:\Program Files\NetProject\sbmdl.dll - Deleted
C:\Program Files\NetProject\sbsm.exe - Deleted
C:\autorun.inf - Deleted



Folder C:\Program Files\Helper - Removed
Folder C:\Program Files\NetProject - Removed


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1344.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-19 00:13:09
Windows 5.1.2600 Service Pack 2 FAT NTAPI

scanning hidden processes ...

scanning hidden services ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"
"C:\\WINDOWS\\System32\\LEXPPS.EXE"="C:\\WINDOWS\\System32\\LEXPPS.EXE:*:Disabled:LEXPPS.EXE"
"C:\\Program Files\\FreshDevices\\FreshDownload\\FDGO.EXE"="C:\\Program Files\\FreshDevices\\FreshDownload\\FDGO.EXE:*:Enabled:FDGO"
"C:\\Program Files\\SpeedTouch\\Dr SpeedTouch\\drst.exe"="C:\\Program Files\\SpeedTouch\\Dr SpeedTouch\\drst.exe:*:Enabled:Dr SpeedTouch"
"C:\\WINDOWS\\System32\\spool\\drivers\\W32X86\\3\\SAGENT4.EXE"="C:\\WINDOWS\\System32\\spool\\drivers\\W32X86\\3\\SAGENT4.EXE:*:Disabled:SAgent4"
"C:\\Program Files\\IncrediMail\\bin\\IMApp.exe"="C:\\Program Files\\IncrediMail\\bin\\IMApp.exe:*:Disabled:IncrediMail"
"C:\\Program Files\\Nero\\Nero 7\\Nero Home\\NeroHome.exe"="C:\\Program Files\\Nero\\Nero 7\\Nero Home\\NeroHome.exe:*:Disabled:Nero Home"
"C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Windows Media Player\\wmplayer.exe"="C:\\Program Files\\Windows Media Player\\wmplayer.exe:*:Disabled:Windows Media Player"
"C:\\Program Files\\AGAVA AntispamServant\\sfproxy.exe"="C:\\Program Files\\AGAVA AntispamServant\\sfproxy.exe:*:Enabled:AGAVA AntispamServant main module"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Documents and Settings\\Wendy\\Desktop\\utorrent.exe"="C:\\Documents and Settings\\Wendy\\Desktop\\utorrent.exe:*:Disabled:æTorrent"
"C:\\Program Files\\DAP\\DAP.exe"="C:\\Program Files\\DAP\\DAP.exe:*:Disabled:Download Accelerator Plus (DAP)"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Documents and Settings\\Wendy\\Desktop\\Tools\\utorrent.exe"="C:\\Documents and Settings\\Wendy\\Desktop\\Tools\\utorrent.exe:*:Disabled:æTorrent"
"C:\\Program Files\\BitTorrent\\bittorrent.exe"="C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Disabled:BitTorrent"
"C:\\Program Files\\BitZip\\bitzip.exe"="C:\\Program Files\\BitZip\\bitzip.exe:*:Disabled:bitzip"
"C:\\Program Files\\Thomson SpeedTouch\\ST330\\WebInstaller\\STHIW\\stInstall.exe"="C:\\Program Files\\Thomson SpeedTouch\\ST330\\WebInstaller\\STHIW\\stInstall.exe:*:Enabled:SpeedTouch Home Install Wizard"
"C:\\Program Files\\Thomson SpeedTouch\\ST330\\service\\st330service.exe"="C:\\Program Files\\Thomson SpeedTouch\\ST330\\service\\st330service.exe:*:Enabled:ST330 service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Thu 4 Oct 2007 5,903,928 A..H. --- "C:\Program Files\Picasa2\setup.exe"

Finished!

[weewend]

Hi there, below is the ComboFix Report but I cannot get HJT to create a log now. It freezes at 015- Trusted Zone enumeration.

ComboFix 08-03-17.1 - Wendy 2008-03-19 0:50:38.2 - FAT32x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.134 [GMT 0:00]
Running from: C:\Documents and Settings\Wendy\Desktop\ComboFix.exe
.

((((((((((((((((((((((((( Files Created from 2008-02-19 to 2008-03-19 )))))))))))))))))))))))))))))))
.

2008-03-19 00:03 . 2008-03-19 00:03 <DIR> d-------- C:\WINDOWS\ERUNT
2008-03-18 23:54 . 2008-03-18 18:39 <DIR> d-------- C:\SDFix
2008-03-17 11:55 . 2008-03-17 11:55 <DIR> d-------- C:\ie-spyad_zo
2008-03-17 11:44 . 2008-03-17 11:44 <DIR> d-------- C:\Program Files\SpywareBlaster
2008-03-16 18:26 . 2008-03-16 18:26 <DIR> d-------- C:\Deckard
2008-03-16 14:34 . 2008-03-16 14:34 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2008-03-16 14:34 . 2008-03-17 09:45 30,590 --a------ C:\WINDOWS\system32\pavas.ico
2008-03-16 14:34 . 2008-03-17 09:45 2,550 --a------ C:\WINDOWS\system32\Uninstall.ico
2008-03-16 14:34 . 2008-03-17 09:45 1,406 --a------ C:\WINDOWS\system32\Help.ico
2008-03-16 10:16 . 2008-03-16 10:16 <DIR> d-------- C:\Documents and Settings\Wendy\Application Data\AdwareAlert
2008-03-14 21:14 . 2008-03-14 21:14 <DIR> d-------- C:\Program Files\SureThing CD Labeler 5
2008-03-14 21:14 . 2008-03-14 21:14 <DIR> d-------- C:\Program Files\Common Files\SureThing Shared
2008-03-12 13:22 . 2008-03-12 13:23 <DIR> d-------- C:\Program Files\illiminable
2008-03-12 13:06 . 2008-03-12 13:12 33,846 --a------ C:\WINDOWS\system32\SpoonUninstall-dBpoweramp Ogg Vorbis Codec.bmp
2008-03-12 13:06 . 2008-03-12 13:13 3,061 --a------ C:\WINDOWS\system32\SpoonUninstall-dBpoweramp Ogg Vorbis Codec.dat
2008-03-12 13:05 . 2008-03-12 13:05 33,846 --a------ C:\WINDOWS\system32\SpoonUninstall-dBpoweramp DSP Effects.bmp
2008-03-12 13:05 . 2008-03-12 13:05 8,575 --a------ C:\WINDOWS\system32\SpoonUninstall-dBpoweramp DSP Effects.dat
2008-02-28 10:01 . 2008-02-28 10:01 <DIR> d-------- C:\Program Files\CDBurnerXP
2008-02-26 15:28 . 2008-02-26 15:28 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Broderbund LLC
2008-02-21 11:28 . 2008-02-21 11:28 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Broderbund Software
2008-02-21 11:27 . 2008-02-21 11:27 <DIR> d-------- C:\Program Files\Web Publish
2008-02-21 11:24 . 2008-02-21 11:24 <DIR> d-------- C:\Program Files\Common Files\Broderbund
2008-02-21 11:24 . 2008-02-21 11:24 <DIR> d-------- C:\Program Files\Broderbund
2008-02-21 11:23 . 1999-04-21 13:08 29,184 --a------ C:\WINDOWS\system32\Popup.ocx

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-03-18 14:14 135,784 ----a-w C:\Documents and Settings\Wendy\Application Data\GDIPFONTCACHEV1.DAT
2008-03-12 13:12 648,568 ----a-w C:\WINDOWS\system32\SpoonUninstall.exe
2008-02-18 14:03 --------- d-----w C:\Program Files\Common Files\Avery
2008-02-18 14:03 --------- d-----w C:\Program Files\Avery Wizard 3.1
2008-01-21 01:00 40,320 ----a-w C:\WINDOWS\system32\drivers\steth.sys
2008-01-11 05:53 44,544 ----a-w C:\WINDOWS\system32\dllcache\pngfilt.dll
2007-12-19 23:01 347,136 ----a-w C:\WINDOWS\system32\dllcache\dxtmsft.dll
2005-07-16 02:40 29,696 ----a-w C:\Documents and Settings\Wendy\addon2VB.dll
.

((((((((((((((((((((((((((((( snapshot@2008-03-19_ 0.40.58.98 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-03-19 00:46:48 16,384 ----a-w C:\WINDOWS\Temp\Perflib_Perfdata_424.dat
- 2008-03-19 00:11:38 40,960 ----a-w C:\WINDOWS\Temp\rtdrvmon.exe
+ 2008-03-19 00:46:56 40,960 ----a-w C:\WINDOWS\Temp\rtdrvmon.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EPSON Stylus C66 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.exe" [2003-11-26 08:00 99840]
"STManager"="C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" [2003-10-16 13:25 118784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:56 15360]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2007-01-19 12:54 5674352]
"RoboForm"="C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2007-11-25 12:27 160592]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 20:05 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MediaFace Integration"="C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe" [2003-08-18 17:46 53248]
"Lexmark X1100 Series"="C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe" [2003-08-19 14:43 57344]
"EPSON Stylus C66 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.exe" [2003-11-26 08:00 99840]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [2007-12-04 13:00 79224]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792]
"SMSTray"="C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe" [2007-02-23 07:32 126976]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-12-29 15:13 155648]
"FLMBROWSEMOUSE"="C:\Program Files\Browser PS2 mouse\mouse32a.exe" [2007-12-25 22:50 360448]
"diagnostics"="C:\Program Files/Thomson SpeedTouch/ST330/diagnostics/diagnostics.exe" [2008-01-24 15:45 557149]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\System32\CTFMON.EXE" [2004-08-04 07:56 15360]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2005-04-25 13:45 36040]

C:\Documents and Settings\Wendy\Start Menu\Programs\Startup\
Express Assist Check.lnk - C:\Program Files\Express Assist\EA2Check.exe [2002-04-07 14:41:42 46080]

C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 01:01:04 83360]
Post-it© Software Notes Lite.lnk - C:\Program Files\3M\PSNLite\PsnLite.exe [2004-10-15 14:26:54 2080768]
Event Reminder.lnk - C:\Program Files\Broderbund\PrintMaster\pmremind.exe [2008-02-21 11:24:53 331776]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoInstrumentation"= 1 (0x1)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{1b40d2ad-d237-4544-b1e1-0bf75bf8fcc0}"= C:\WINDOWS\system32\jdxah.dll [2001-11-17 01:19 13312]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"C:\\Program Files\\Internet Explorer\\iexplore.exe"=
"C:\\WINDOWS\\System32\\LEXPPS.EXE"=
"C:\\Program Files\\SpeedTouch\\Dr SpeedTouch\\drst.exe"=
"C:\\WINDOWS\\System32\\spool\\drivers\\W32X86\\3\\SAGENT4.EXE"=
"C:\\WINDOWS\\system32\\sessmgr.exe"=
"C:\\Program Files\\Windows Media Player\\wmplayer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"C:\\Program Files\\MSN Messenger\\livecall.exe"=
"C:\\Program Files\\Thomson SpeedTouch\\ST330\\WebInstaller\\STHIW\\stInstall.exe"=
"C:\\Program Files\\Thomson SpeedTouch\\ST330\\service\\st330service.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"9420:TCP"= 9420:TCP:*:Disabled:Red Swoosh
"5000:UDP"= 5000:UDP:*:Disabled:Red Swoosh

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundEchoRequest"= 0 (0x0)

R1 VIAPFD;VIAPFD;C:\WINDOWS\system32\Drivers\VIAPFD.SYS [2001-05-04 15:24]
R1 vobcom;vobcom;C:\WINDOWS\system32\drivers\vobcom.sys [2001-10-04 11:53]
R1 vobiw;vobiw;C:\WINDOWS\system32\drivers\vobiw.sys [2004-07-06 17:06]
R2 NMSAccessU;NMSAccessU;C:\Program Files\CDBurnerXP\NMSAccessU.exe [2007-10-12 08:34]
R2 Pctspk;PCTEL Speaker Phone;C:\WINDOWS\system32\pctspk.exe [2001-08-17 22:36]
R3 cdrdrv;Cdrdrv;C:\WINDOWS\system32\Drivers\Cdrdrv.sys [2004-08-03 11:10]
R3 ST330;ST330;C:\WINDOWS\system32\drivers\st330.sys [2007-09-27 01:01]
R3 STBUS;STBUS;C:\WINDOWS\system32\drivers\stbus.sys [2007-09-27 01:01]
R3 stppp;Speedtouch PPP Adapter Adapter;C:\WINDOWS\system32\DRIVERS\stppp.sys [2007-09-27 01:01]
R3 usbprint;Microsoft USB PRINTER Class;C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-04 06:01]
S3 o1394bul;o1394bul;C:\DOCUME~1\Wendy\LOCALS~1\Temp\o1394bul.sys []
S3 Ptserlp;PCTEL Serial Device Driver for PCI;C:\WINDOWS\system32\DRIVERS\ptserlp.sys [2001-08-17 13:28]
S3 STETH;SpeedTouch Ethernet Adapter NT Driver;C:\WINDOWS\system32\DRIVERS\steth.sys [2008-01-21 01:00]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\C]
\Shell\AutoRun\command - C:\Setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
\Shell\AutoRun\command - F:\LaunchU3.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{20de7600-a71a-11db-ae28-000e50a0b560}]
\Shell\AutoRun\command - F:\LaunchU3.exe

.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-19 00:53:38
Windows 5.1.2600 Service Pack 2 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\st330service]
"ImagePath"="C:\Program Files/Thomson SpeedTouch/ST330/service/st330service.exe -service"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\explorer.exe [6.00.2900.3156]
-> C:\WINDOWS\system32\jdxah.dll
.
Completion time: 2008-03-19 0:54:38
ComboFix-quarantined-files.txt 2008-03-19 00:54:34
ComboFix2.txt 2008-03-19 00:41:18
.
2008-03-12 14:13:17 --- E O F ---

[weewend]

Would the fact that I have my drive partitioned into C: & backup E: make any difference?

weewend

[Pancake]

Originally Posted by weewend

Would the fact that I have my drive partitioned into C: & backup E: make any difference?

weewend

No thats fine..



Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press <Fix checked> and Close HJT.


O2 - BHO: (no name) - {49E0E0F0-5C30-11D4-945D-000000000003} - (no file)
O2 - BHO: (no name) - {6860A44B-5D3E-433D-A7B5-D517F810D0E7} - C:\Program Files\NetProject\sbmdl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: (no name) - {8B68564D-53FD-4293-B80C-993A9F3988EE} - (no file)
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O16 - DPF: {33331111-1111-1111-1111-611111193423} -
O16 - DPF: {33331111-1111-1111-1111-611111193429} -
O16 - DPF: {33331111-1111-1111-1111-615111193427} -


Reboot...............

========================

Please copy this page to *Notepad* and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

It's IMPORTANT to carry out the instructions in the sequence listed below.
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Open *notepad* and copy/paste the text in the quotebox below into it:

Killall::

File::
C:\WINDOWS\system32\jdxah.dll

Registry::
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{1b40d2ad-d237-4544-b1e1-0bf75bf8fcc0}"=-

Save this as CFScript.txt, in the same location as ComboFix.exe which is on the Desktop.




Refering to the picture above, drag CFScript.txt into ComboFix.exe


When finished, it shall produce a log for you at C:\ComboFix.txt

Please copy and paste the ComboFix.txt along with a fresh HijackThis log in your next reply please.


*Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall*

[weewend]

Sorry but I cannot get HJT to run without freezing, it starts to run and stops with "015- Trusted Zone enumeration" highlighted in the small window at the top of the programme screen.
If I try to check any of the boxes it just freezes and I have a timer for a cursor, the only way out is "Control-Alt-Delete" which tells me the programme is not responding.

weewend

[weewend]

Right I managed to get HJT running by extracting files to desktop again her is the Log before I removed the 03 and 016 entries as you asked. I will now Reboot and send the new Log.

Logfile of HijackThis v1.99.1
Scan saved at 9:17:12 AM, on 19/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Thomson SpeedTouch\ST330\service\st330service.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Browser PS2 mouse\mouse32a.exe
C:\Program Files\Thomson SpeedTouch\ST330\diagnostics\diagnostics.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Wendy\Desktop\HijackThis.exe
C:\Program Files\internet explorer\iexplore.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: (no name) - {8B68564D-53FD-4293-B80C-993A9F3988EE} - (no file)
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [EPSON Stylus C66 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /O6 "USB003" /M "Stylus C66"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SMSTray] C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [FLMBROWSEMOUSE] C:\Program Files\Browser PS2 mouse\mouse32a.exe
O4 - HKLM\..\Run: [diagnostics] "C:\Program Files/Thomson SpeedTouch/ST330/diagnostics/diagnostics.exe" /icon -l:en
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [EPSON Stylus C66 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /M "Stylus C66" /EF "HKCU"
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: Express Assist Check.lnk = C:\Program Files\Express Assist\EA2Check.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O4 - Global Startup: Event Reminder.lnk = ?
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {33331111-1111-1111-1111-611111193423} -
O16 - DPF: {33331111-1111-1111-1111-611111193429} -
O16 - DPF: {33331111-1111-1111-1111-615111193427} -
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{575D9896-6353-4211-BEB1-328F1DEF03F7}: NameServer = 212.159.6.9 212.159.6.10
O17 - HKLM\System\CS1\Services\Tcpip\..\{575D9896-6353-4211-BEB1-328F1DEF03F7}: NameServer = 212.159.6.9 212.159.6.10
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: SpeedTouch 330 Manager (st330service) - THOMSON Telecom Belgium - C:\Program Files/Thomson SpeedTouch/ST330/service/st330service.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

[Pancake]

I need the Combofix log as well please.

[weewend]

Hi again, There is light at the end of the tunnel (hope it's not a train coming) I see no popups or virus warnings.

I have included below the ComboFix log and the new HJT log.
Cheers Wendy

ComboFix 08-03-17.1 - Wendy 2008-03-19 9:44:28.3 - FAT32x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.229 [GMT 0:00]
Running from: C:\Documents and Settings\Wendy\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Wendy\Desktop\CFScript.txt
* Created a new restore point

FILE ::
C:\WINDOWS\system32\jdxah.dll
.
TimeOut - Windir.dat
TimeOut - progfile.dat

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\jdxah.dll

.
((((((((((((((((((((((((( Files Created from 2008-02-19 to 2008-03-19 )))))))))))))))))))))))))))))))
.

2008-03-19 09:42 . 2008-03-15 17:37 3,514 --a------ C:\Start_.cmd
2008-03-19 00:03 . 2008-03-19 00:03 <DIR> d-------- C:\WINDOWS\ERUNT
2008-03-18 23:54 . 2008-03-18 18:39 <DIR> d-------- C:\SDFix
2008-03-17 11:55 . 2008-03-17 11:55 <DIR> d-------- C:\ie-spyad_zo
2008-03-17 11:44 . 2008-03-17 11:44 <DIR> d-------- C:\Program Files\SpywareBlaster
2008-03-16 18:26 . 2008-03-16 18:26 <DIR> d-------- C:\Deckard
2008-03-16 14:34 . 2008-03-16 14:34 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2008-03-16 14:34 . 2008-03-17 09:45 30,590 --a------ C:\WINDOWS\system32\pavas.ico
2008-03-16 14:34 . 2008-03-17 09:45 2,550 --a------ C:\WINDOWS\system32\Uninstall.ico
2008-03-16 14:34 . 2008-03-17 09:45 1,406 --a------ C:\WINDOWS\system32\Help.ico
2008-03-16 10:16 . 2008-03-16 10:16 <DIR> d-------- C:\Documents and Settings\Wendy\Application Data\AdwareAlert
2008-03-14 21:14 . 2008-03-14 21:14 <DIR> d-------- C:\Program Files\SureThing CD Labeler 5
2008-03-14 21:14 . 2008-03-14 21:14 <DIR> d-------- C:\Program Files\Common Files\SureThing Shared
2008-03-12 13:22 . 2008-03-12 13:23 <DIR> d-------- C:\Program Files\illiminable
2008-03-12 13:06 . 2008-03-12 13:12 33,846 --a------ C:\WINDOWS\system32\SpoonUninstall-dBpoweramp Ogg Vorbis Codec.bmp
2008-03-12 13:06 . 2008-03-12 13:13 3,061 --a------ C:\WINDOWS\system32\SpoonUninstall-dBpoweramp Ogg Vorbis Codec.dat
2008-03-12 13:05 . 2008-03-12 13:05 33,846 --a------ C:\WINDOWS\system32\SpoonUninstall-dBpoweramp DSP Effects.bmp
2008-03-12 13:05 . 2008-03-12 13:05 8,575 --a------ C:\WINDOWS\system32\SpoonUninstall-dBpoweramp DSP Effects.dat
2008-02-28 10:01 . 2008-02-28 10:01 <DIR> d-------- C:\Program Files\CDBurnerXP
2008-02-26 15:28 . 2008-02-26 15:28 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Broderbund LLC
2008-02-21 11:28 . 2008-02-21 11:28 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Broderbund Software
2008-02-21 11:27 . 2008-02-21 11:27 <DIR> d-------- C:\Program Files\Web Publish
2008-02-21 11:24 . 2008-02-21 11:24 <DIR> d-------- C:\Program Files\Common Files\Broderbund
2008-02-21 11:24 . 2008-02-21 11:24 <DIR> d-------- C:\Program Files\Broderbund
2008-02-21 11:23 . 1999-04-21 13:08 29,184 --a------ C:\WINDOWS\system32\Popup.ocx

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-03-18 14:14 135,784 ----a-w C:\Documents and Settings\Wendy\Application Data\GDIPFONTCACHEV1.DAT
2008-03-12 13:12 648,568 ----a-w C:\WINDOWS\system32\SpoonUninstall.exe
2008-02-18 14:03 --------- d-----w C:\Program Files\Common Files\Avery
2008-02-18 14:03 --------- d-----w C:\Program Files\Avery Wizard 3.1
2008-01-21 01:00 40,320 ----a-w C:\WINDOWS\system32\drivers\steth.sys
2008-01-11 05:53 44,544 ----a-w C:\WINDOWS\system32\dllcache\pngfilt.dll
2007-12-19 23:01 347,136 ----a-w C:\WINDOWS\system32\dllcache\dxtmsft.dll
2005-07-16 02:40 29,696 ----a-w C:\Documents and Settings\Wendy\addon2VB.dll
.

((((((((((((((((((((((((((((( snapshot@2008-03-19_ 0.40.58.98 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-03-19 08:26:30 16,384 ----a-w C:\WINDOWS\Temp\Perflib_Perfdata_428.dat
+ 2008-03-19 09:50:50 16,384 ----a-w C:\WINDOWS\Temp\Perflib_Perfdata_45c.dat
- 2008-03-19 00:11:38 40,960 ----a-w C:\WINDOWS\Temp\rtdrvmon.exe
+ 2008-03-19 09:51:06 40,960 ----a-w C:\WINDOWS\Temp\rtdrvmon.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EPSON Stylus C66 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.exe" [2003-11-26 08:00 99840]
"STManager"="C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" [2003-10-16 13:25 118784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:56 15360]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2007-01-19 12:54 5674352]
"RoboForm"="C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2007-11-25 12:27 160592]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 20:05 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MediaFace Integration"="C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe" [2003-08-18 17:46 53248]
"Lexmark X1100 Series"="C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe" [2003-08-19 14:43 57344]
"EPSON Stylus C66 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.exe" [2003-11-26 08:00 99840]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [2007-12-04 13:00 79224]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792]
"SMSTray"="C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe" [2007-02-23 07:32 126976]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-12-29 15:13 155648]
"FLMBROWSEMOUSE"="C:\Program Files\Browser PS2 mouse\mouse32a.exe" [2007-12-25 22:50 360448]
"diagnostics"="C:\Program Files/Thomson SpeedTouch/ST330/diagnostics/diagnostics.exe" [2008-01-24 15:45 557149]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\System32\CTFMON.EXE" [2004-08-04 07:56 15360]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2005-04-25 13:45 36040]

C:\Documents and Settings\Wendy\Start Menu\Programs\Startup\
Express Assist Check.lnk - C:\Program Files\Express Assist\EA2Check.exe [2002-04-07 14:41:42 46080]

C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 01:01:04 83360]
Post-it© Software Notes Lite.lnk - C:\Program Files\3M\PSNLite\PsnLite.exe [2004-10-15 14:26:54 2080768]
Event Reminder.lnk - C:\Program Files\Broderbund\PrintMaster\pmremind.exe [2008-02-21 11:24:53 331776]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoInstrumentation"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"C:\\Program Files\\Internet Explorer\\iexplore.exe"=
"C:\\WINDOWS\\System32\\LEXPPS.EXE"=
"C:\\Program Files\\SpeedTouch\\Dr SpeedTouch\\drst.exe"=
"C:\\WINDOWS\\System32\\spool\\drivers\\W32X86\\3\\SAGENT4.EXE"=
"C:\\WINDOWS\\system32\\sessmgr.exe"=
"C:\\Program Files\\Windows Media Player\\wmplayer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"C:\\Program Files\\MSN Messenger\\livecall.exe"=
"C:\\Program Files\\Thomson SpeedTouch\\ST330\\WebInstaller\\STHIW\\stInstall.exe"=
"C:\\Program Files\\Thomson SpeedTouch\\ST330\\service\\st330service.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"9420:TCP"= 9420:TCP:*:Disabled:Red Swoosh
"5000:UDP"= 5000:UDP:*:Disabled:Red Swoosh

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundEchoRequest"= 0 (0x0)

R1 VIAPFD;VIAPFD;C:\WINDOWS\system32\Drivers\VIAPFD.SYS [2001-05-04 15:24]
R1 vobcom;vobcom;C:\WINDOWS\system32\drivers\vobcom.sys [2001-10-04 11:53]
R1 vobiw;vobiw;C:\WINDOWS\system32\drivers\vobiw.sys [2004-07-06 17:06]
R2 NMSAccessU;NMSAccessU;C:\Program Files\CDBurnerXP\NMSAccessU.exe [2007-10-12 08:34]
R2 Pctspk;PCTEL Speaker Phone;C:\WINDOWS\system32\pctspk.exe [2001-08-17 22:36]
R3 cdrdrv;Cdrdrv;C:\WINDOWS\system32\Drivers\Cdrdrv.sys [2004-08-03 11:10]
R3 ST330;ST330;C:\WINDOWS\system32\drivers\st330.sys [2007-09-27 01:01]
R3 STBUS;STBUS;C:\WINDOWS\system32\drivers\stbus.sys [2007-09-27 01:01]
R3 stppp;Speedtouch PPP Adapter Adapter;C:\WINDOWS\system32\DRIVERS\stppp.sys [2007-09-27 01:01]
R3 usbprint;Microsoft USB PRINTER Class;C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-04 06:01]
S3 o1394bul;o1394bul;C:\DOCUME~1\Wendy\LOCALS~1\Temp\o1394bul.sys []
S3 Ptserlp;PCTEL Serial Device Driver for PCI;C:\WINDOWS\system32\DRIVERS\ptserlp.sys [2001-08-17 13:28]
S3 STETH;SpeedTouch Ethernet Adapter NT Driver;C:\WINDOWS\system32\DRIVERS\steth.sys [2008-01-21 01:00]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\C]
\Shell\AutoRun\command - C:\Setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
\Shell\AutoRun\command - F:\LaunchU3.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{20de7600-a71a-11db-ae28-000e50a0b560}]
\Shell\AutoRun\command - F:\LaunchU3.exe

.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-19 09:50:57
Windows 5.1.2600 Service Pack 2 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\st330service]
"ImagePath"="C:\Program Files/Thomson SpeedTouch/ST330/service/st330service.exe -service"
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Thomson SpeedTouch\ST330\service\st330service.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Thomson SpeedTouch\ST330\diagnostics\diagnostics.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
.
**************************************************************************
.
Completion time: 2008-03-19 9:55:49 - machine was rebooted
ComboFix-quarantined-files.txt 2008-03-19 09:55:46
ComboFix3.txt 2008-03-19 00:41:18
ComboFix2.txt 2008-03-19 00:54:40
.
2008-03-12 14:13:17 --- E O F ---



Logfile of HijackThis v1.99.1
Scan saved at 10:10:08 AM, on 19/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Thomson SpeedTouch\ST330\service\st330service.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Browser PS2 mouse\mouse32a.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Thomson SpeedTouch\ST330\diagnostics\diagnostics.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Documents and Settings\Wendy\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [EPSON Stylus C66 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /O6 "USB003" /M "Stylus C66"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SMSTray] C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [FLMBROWSEMOUSE] C:\Program Files\Browser PS2 mouse\mouse32a.exe
O4 - HKLM\..\Run: [diagnostics] "C:\Program Files/Thomson SpeedTouch/ST330/diagnostics/diagnostics.exe" /icon -l:en
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [EPSON Stylus C66 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /M "Stylus C66" /EF "HKCU"
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: Express Assist Check.lnk = C:\Program Files\Express Assist\EA2Check.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O4 - Global Startup: Event Reminder.lnk = ?
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: SpeedTouch 330 Manager (st330service) - THOMSON Telecom Belgium - C:\Program Files/Thomson SpeedTouch/ST330/service/st330service.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

[weewend]

Sorry forgot to say that when the ComboFix finished running I got this Error Message:
Unable to create folder: C:\Windows\erdnt\Hiv-backup\System

Wendy

[Pancake]

The error is not a problem.Thats it you are all done.You should be fine now.


This will clear away any of the files and folders that were created by ComboFix.

Go to :
Start > Run then copy and paste the following highlighted text below and click OK.

ComboFix /u

Now that you are clean,and If you wish to do so, here are a few things that you can do that will help keep your computer a bit more clean and secure..they can be done at your leisure.

Download and scan with CCleaner from http://www.ccleaner.com/downloadbuilds.asp

1. Starting with v1.27.260, http://www.ccleaner.com/downloadbuilds.asp installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free Basic or Slim versions instead of the Standard Build.

2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

3. Then select the items you wish to clean up.

In the Windows Tab:
• Clean all entries in the "Internet Explorer" section except Cookies.
• Clean all the entries in the "Windows Explorer" section.
• Clean all entries in the "System" section.
• Clean all entries in the "Advanced" section.
• Clean any others that you choose.

In the Applications Tab:
• Clean all except cookies in the Firefox/Mozilla section if you use it.
• Clean all in the Opera section if you use it.
• Clean Sun Java in the Internet Section.
• Clean any others that you choose.

4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.
__________________



=========================================

Is your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version if required.

Before installing go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then install the newest version.

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6u5 (http://www.java.com/en/download/manual.jsp).



==============================================

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.




========================================================

The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

Download SpywareBlaster
Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
kill bits in the registry, so that certain activex controls can't install.
If you don't know what activex controls are, see here (http://www.webopedia.com/TERM/A/ActiveX_control.html)
You can download SpywareBlaster here here (http://majorgeeks.com/downloadget.ph...7615f4682b4cef)
SpywareBlaster tutorial (http://www.bleepingcomputer.com/forums/tutorial49.html)

Download iespyad
It puts many bad webpages on your restricted zones list. This means that you can still view the bad webpages, but the webpages cannot do certain things (such as use javascripts and cookies).

Download it here (http://www.spywarewarrior.com/uiuc/res/ie-spyad.exe)

Hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok



Keep Anti Virus Software updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. See here (http://www.snapfiles.com/Freeware/security/fwvirus.html) to choose one.

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this (http://www.bleepingcomputer.com/forums/tutorial60.html) webpage out.
Here (http://www.snapfiles.com/Freeware/se...wfirewall.html) are some Vista compatible firewalls also.



Know What You're Installing
Check the source.
To avoid malware, make sure your software comes from a reputable source. Be particularly suspicious of sponsored software (software that relies on advertising) or software that claims to speed up your Internet connection.

Use Custom Install.
If you feel comfortable with software installation, you can choose Custom Install (as opposed to Typical Install). Custom Install allows you to select only the software components you wish to install, and leave out others (such as potential spyware).

Modify Security Settings (Internet Explorer 6)
To reduce the risk of installing malware, you can set Internet Explorer to high security mode. To do so:

Open Internet Explorer. Go to Tools > Internet Options….
On the Internet Options screen, select the Security tab, then select the Internet icon (if it is not already selected).
Under Security level for this zone, click Default Level. Set the slider to High.
Note: You may have to lower the security level to view certain Web sites.
Next, select the Trusted Sites icon. Under Security level for this zone, click Default Level. Set the slider to Medium.
Click Apply, then OK to save the changes.


Before using or purchasing any Spyware/Malware protection/removal program, always check the Rogue/Suspect Spyware List. It will save you a lot of grief, as well as money if you are thinking of purchasing. Here is the link:

http://www.spywarewarrior.com/rogue_anti-spyware.htm
If you want to know just how effective your anti-spyware program is, or how well any of the "rogue" programs listed at the above link work, check this for an independent comparison of several anti-spyware programs:

http://www.spywarewarrior.com/asw-test-guide.htm



Let us know if we have not resolved your problem. Otherwise, you are good to go.
Happy and Safe Surfing!

[weewend]

Hi and thanks,
I actually have CCleaner and use it every night before shutting down but will certainly take on board all your advice as to settings of this programme and all the other great tips you have advised.
I cannot thank you enough for all your expert help and patience, the internet would be in a sorry stsate without you geniuses.

Many, many thanks
All the best
Wendy

[Pancake]

You welcome.Glad to help...