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Registered User
Join Date: Jan 2008
Posts: 5
OS: XP
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I have a Dowloader virus with lots of popups - please help
Hello,
My computer is infected with the Downloader virus and I don't know how to get rid of it. I tried the AntiVirus program but it is not helping at all! This is so annoying. I went through your instructions and followed everything. Here is the post for everything you asked: Hijack This log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 13:17, on 2008-01-21 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\Program Files\Spyware Doctor\svcntaux.exe C:\Program Files\Spyware Doctor\swdsvc.exe C:\Program Files\Spyware Doctor\SDTrayApp.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\Google Updater\GoogleUpdater.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\wbem\wmiprvse.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL O21 - SSODL: bmlvqkn - {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll O21 - SSODL: agrlmvp - {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 11887 bytes I have tried to run the Panda Activescan but it didn't seem to be running. I also ran a DSS log and here are the results: Deckard's System Scanner v20071014.68 Run by Customer on 2008-01-21 13:34:44 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- System Restore -------------------------------------------------------------- Successfully created a Deckard's System Scanner Restore Point. -- Last 5 Restore Point(s) -- 11: 2008-01-21 18:34:49 UTC - RP56 - Deckard's System Scanner Restore Point 10: 2008-01-21 18:29:00 UTC - RP55 - Software Distribution Service 3.0 9: 2008-01-21 18:01:42 UTC - RP54 - Spyware Doctor: Cleaning Threats 8: 2008-01-21 06:14:23 UTC - RP53 - Spyware Doctor: Cleaning Threats 7: 2008-01-21 00:25:33 UTC - RP52 - ComboFix created restore point -- First Restore Point -- 1: 2008-01-20 15:54:24 UTC - RP46 - System Checkpoint Backed up registry hives. Performed disk cleanup. Percentage of Memory in Use: 79% (more than 75%). Total Physical Memory: 503 MiB (512 MiB recommended). -- HijackThis (run as Customer.exe) -------------------------------------------- Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 13:35, on 2008-01-21 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\Program Files\Spyware Doctor\svcntaux.exe C:\Program Files\Spyware Doctor\swdsvc.exe C:\Program Files\Spyware Doctor\SDTrayApp.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\Google Updater\GoogleUpdater.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\WINDOWS\system32\wuauclt.exe C:\Documents and Settings\Customer\Desktop\dss.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\PROGRA~1\TRENDM~1\HIJACK~1\Customer.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL O21 - SSODL: bmlvqkn - {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll O21 - SSODL: agrlmvp - {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 11960 bytes -- File Associations ----------------------------------------------------------- .bat - batfile - shell\edit\command - NOTEDAD.EXE %1 .ini - inifile - shell\open\command - NOTEDAD.EXE %1 .reg - regfile - shell\edit\command - NOTEDAD.EXE %1 -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------- S3 catchme - c:\docume~1\customer\locals~1\temp\catchme.sys (file missing) -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled -------------------- R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service> S3 hpqwmi (HP WMI Interface) - c:\program files\hpq\shared\hpqwmi.exe <Not Verified; Hewlett-Packard Development Company, L.P.; hpqwmi Module> -- Device Manager: Disabled ---------------------------------------------------- No disabled devices found. -- Scheduled Tasks ------------------------------------------------------------- 2008-01-18 07:39:53 554 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Customer.job 2007-12-05 14:57:03 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job -- Files created between 2007-12-21 and 2008-01-21 ----------------------------- 2008-01-21 13:29:04 0 d-------- C:\WINDOWS\LastGood 2008-01-20 16:19:09 0 d-------- C:\Program Files\IrfanView 2008-01-20 11:40:57 1158 --a------ C:\WINDOWS\mozver.dat 2008-01-20 11:25:57 0 d-------- C:\Program Files\Lavasoft 2008-01-20 11:25:56 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft 2008-01-20 11:24:45 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard 2008-01-20 10:09:01 0 d-------- C:\Documents and Settings\Customer\.housecall6.6 2008-01-16 22:57:15 0 d-------- C:\Program Files\MediaRoverCodec 2008-01-16 22:57:08 262144 --a------ C:\WINDOWS\bmlvqkn.dll 2008-01-16 22:57:08 245760 --a------ C:\WINDOWS\agrlmvp.dll <Not Verified; ; agrlmvp> 2007-12-22 02:37:34 0 d-------- C:\Documents and Settings\Customer\Application Data\acccore 2007-12-22 02:36:39 0 d-------- C:\Documents and Settings\All Users\Application Data\Viewpoint 2007-12-22 02:36:23 0 d-------- C:\Documents and Settings\All Users\Application Data\AOL OCP 2007-12-22 02:36:22 0 d-------- C:\Documents and Settings\All Users\Application Data\AOL 2007-12-22 02:36:00 0 d-------- C:\Program Files\Common Files\AOL 2007-12-22 02:35:45 0 d-------- C:\Program Files\AIM6 -- Find3M Report --------------------------------------------------------------- 2008-01-21 13:16:58 0 d-------- C:\Program Files\Common Files\Symantec Shared 2008-01-21 02:09:42 0 d-------- C:\Program Files\Spyware Doctor 2008-01-20 19:41:45 0 d-------- C:\Program Files\SpywareBlaster 2008-01-20 19:39:21 0 d-------- C:\Program Files\Common Files 2008-01-20 11:41:09 0 d-------- C:\Documents and Settings\Customer\Application Data\Adobe 2008-01-04 20:13:07 0 d-------- C:\Program Files\Norton Internet Security 2007-12-22 00:56:45 0 d-------- C:\Documents and Settings\Customer\Application Data\Skype 2007-12-21 16:16:01 0 d-------- C:\Documents and Settings\Customer\Application Data\skypePM 2007-12-19 11:54:09 0 d-------- C:\Program Files\Skype 2007-12-19 11:54:01 0 d-------- C:\Program Files\Common Files\Skype 2007-12-17 07:59:11 0 d-------- C:\Documents and Settings\Customer\Application Data\Talkback 2007-12-17 07:58:56 0 --a------ C:\WINDOWS\nsreg.dat 2007-12-17 07:58:51 0 d-------- C:\Documents and Settings\Customer\Application Data\Mozilla 2007-12-13 23:40:12 0 d-------- C:\Program Files\Windows Media Connect 2 2007-12-12 07:55:46 0 d-------- C:\Documents and Settings\Customer\Application Data\Symantec 2007-12-09 20:24:00 0 d-------- C:\Program Files\Common Files\Adobe 2007-12-09 10:15:25 0 d-------- C:\Documents and Settings\Customer\Application Data\PC Tools 2007-12-09 10:14:55 0 d-------- C:\Program Files\Picasa2 2007-12-09 10:13:59 0 d-------- C:\Program Files\Norton Security Scan 2007-12-09 10:13:05 0 d-------- C:\Program Files\Google 2007-12-09 08:34:32 0 d-------- C:\Program Files\SopCast 2007-12-01 01:43:45 0 d-------- C:\Documents and Settings\Customer\Application Data\Google 2007-12-01 00:12:57 0 d-------- C:\Program Files\SpywareGuard 2007-11-25 00:56:44 0 d-------- C:\Program Files\Messenger 2007-11-24 23:35:17 0 d-------- C:\Program Files\Trend Micro 2007-11-24 20:27:13 0 d-------- C:\Program Files\Symantec 2007-11-24 20:26:48 0 d-------- C:\Program Files\SymNetDrv 2007-11-23 17:39:17 0 d-------- C:\Documents and Settings\Customer\Application Data\AdobeUM 2007-11-23 01:15:53 0 d-------- C:\Documents and Settings\Customer\Application Data\InterVideo 2007-11-21 21:47:54 0 d-------- C:\Program Files\microsoft frontpage 2007-11-21 21:43:16 0 d-------- C:\Program Files\Snapshot Viewer 2007-11-21 21:42:55 0 d-------- C:\Documents and Settings\Customer\Application Data\Microsoft Web Folders 2007-11-21 14:54:11 0 d-------- C:\Program Files\iTunes 2007-11-21 14:54:04 0 d-------- C:\Program Files\iPod 2007-11-21 14:53:00 0 d-------- C:\Program Files\QuickTime 2007-11-21 14:52:28 0 d-------- C:\Program Files\Apple Software Update 2007-11-21 14:51:55 0 d-------- C:\Program Files\Common Files\Apple -- Registry Dump --------------------------------------------------------------- *Note* empty entries & legit default entries are not shown [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [2004-08-04 07:00] "PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 07:00] "PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 07:00] "SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-05 11:25] "SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-05 11:24] "QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-11-14 23:43] "eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-09-17 15:19] "UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 00:01] "SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe" [2004-06-03 21:05] "IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-01-22 16:36] "HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-01-22 16:31] "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-11-15 13:11] "ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 17:32] "Symantec NetDriver Monitor"="C:\PROGRA~1\SYMNET~1\SNDMon.exe" [2007-11-24 20:26] "!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-12-01 16:29] "googletalk"="C:\Program Files\Google\Google Talk\googletalk.exe" [2007-01-01 16:22] "Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-12-09 10:13] "SDTray"="C:\Program Files\Spyware Doctor\SDTrayApp.exe" [2007-10-02 16:27] "Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 11:09] "Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:00] "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-12-01 01:04] "Aim6"="" [] C:\Documents and Settings\Customer\Start Menu\Programs\Startup\ SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 19:05:35] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [2007-12-01 01:04:09] Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56] [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system] "DisableRegistryTools"=0 (0x0) [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad] "bmlvqkn"= {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll [2008-01-16 18:42 262144] "agrlmvp"= {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll [2008-01-16 18:42 245760] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice" -- End of Deckard's System Scanner: finished at 2008-01-21 13:39:44 ------------ Can someone please help?? If there is more information needed I will be happy to provide it. Thank you very much. |
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#2 (permalink) |
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Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic
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Re: I have a Dowloader virus with lots of popups - please help
Hi and welcome to TSF.
My name is Iain and I will be helping you clean your system. You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply. Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below. Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your log is clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean. If there is anything you don't understand, please ask BEFORE proceeding with the fixes. Please ensure that you follow the instructions in the order I have them listed. Go to Start > Run and copy/paste this line "%userprofile%\desktop\dss.exe" /DAFT and click OK. Now click Scan, tick all the boxes next to the RED items and fix them. Combofix Download ComboFix and save it to your desktop. **Note: It is important that it is saved directly to your desktop** CAUTION! Combofix should not be run without supervision - we cannot be held responsible if you end up having to re-install Windows! 1. Close any open browsers and physically disconnect from the Internet. 2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. See here for a guide to disabling AV, Firewall and Anti-malware programmes.
Do not mouseclick combofix's window whilst it's running. This may cause it to stall.
__________________
Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums. ![]() ![]() PC Safety & Security::PC running a bit slow?::Donate::Photographers Corner |
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#3 (permalink) |
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Registered User
Join Date: Jan 2008
Posts: 5
OS: XP
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Re: I have a Dowloader virus with lots of popups - please help
Thank you for your reply. I have done as you have instructed and here are the results:
ComboFix log: ComboFix 08-01-20.1 - Customer 2008-01-23 21:02:48.8 - NTFSx86 Running from: C:\Documents and Settings\Customer\Desktop\ComboFix.exe WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !! . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . C:\Documents and Settings\Customer\Desktop\Error Cleaner.url C:\Documents and Settings\Customer\Desktop\Privacy Protector.url C:\Documents and Settings\Customer\Desktop\Spyware&Malware Protection.url C:\Documents and Settings\Customer\Favorites\Error Cleaner.url C:\Documents and Settings\Customer\Favorites\Privacy Protector.url C:\Documents and Settings\Customer\Favorites\Spyware&Malware Protection.url C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat . . . . failed to delete C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat . . . . failed to delete . ---- Previous Run ------- . C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat C:\Documents and Settings\Customer\Desktop\Error Cleaner.url C:\Documents and Settings\Customer\Desktop\Privacy Protector.url C:\Documents and Settings\Customer\Desktop\Spyware&Malware Protection.url C:\Documents and Settings\Customer\Favorites\Error Cleaner.url C:\Documents and Settings\Customer\Favorites\Privacy Protector.url C:\Documents and Settings\Customer\Favorites\Spyware&Malware Protection.url ----- Unknown downloads made by BITS: ---- http://softworldnetwork.com http://onsafepro.com . ((((((((((((((((((((((((( Files Created from 2007-12-24 to 2008-01-24 ))))))))))))))))))))))))))))))) . 2008-01-20 19:32 . 2008-01-23 21:16 54,156 --ah----- C:\WINDOWS\QTFont.qfn 2008-01-20 19:32 . 2008-01-20 19:32 1,409 --a------ C:\WINDOWS\QTFont.for 2008-01-20 16:19 . 2008-01-20 16:19 <DIR> d-------- C:\Program Files\IrfanView 2008-01-20 11:40 . 2008-01-20 11:40 1,158 --a------ C:\WINDOWS\mozver.dat 2008-01-20 11:25 . 2008-01-20 11:25 <DIR> d-------- C:\Program Files\Lavasoft 2008-01-20 11:25 . 2008-01-20 11:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft 2008-01-20 11:24 . 2008-01-20 11:24 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard 2008-01-20 10:12 . 2008-01-20 10:09 102,664 --a------ C:\WINDOWS\system32\drivers\tmcomm.sys 2008-01-20 10:09 . 2008-01-20 10:12 <DIR> d-------- C:\Documents and Settings\Customer\.housecall6.6 2008-01-16 22:57 . 2008-01-16 22:57 <DIR> d-------- C:\Program Files\MediaRoverCodec 2008-01-16 22:57 . 2008-01-16 18:42 262,144 --a------ C:\WINDOWS\bmlvqkn.dll 2008-01-16 22:57 . 2008-01-16 18:42 245,760 --a------ C:\WINDOWS\agrlmvp.dll . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-01-24 02:16 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP 2008-01-23 04:31 --------- d-----w C:\Program Files\Spyware Doctor 2008-01-23 03:53 --------- d-----w C:\Program Files\Common Files\Symantec Shared 2008-01-23 02:44 --------- d-----w C:\Documents and Settings\All Users\Application Data\Google Updater 2008-01-21 00:41 --------- d-----w C:\Program Files\SpywareBlaster 2008-01-19 02:47 --------- d-----w C:\Documents and Settings\All Users\Application Data\Viewpoint 2008-01-05 01:13 --------- d-----w C:\Program Files\Norton Internet Security 2007-12-22 07:38 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL OCP 2007-12-22 07:37 --------- d-----w C:\Program Files\AIM6 2007-12-22 07:37 --------- d-----w C:\Documents and Settings\Customer\Application Data\acccore 2007-12-22 07:36 --------- d-----w C:\Program Files\Common Files\AOL 2007-12-22 07:36 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL 2007-12-22 05:56 --------- d-----w C:\Documents and Settings\Customer\Application Data\Skype 2007-12-21 21:16 --------- d-----w C:\Documents and Settings\Customer\Application Data\skypePM 2007-12-19 17:43 32 ----a-w C:\Documents and Settings\All Users\Application Data\ezsid.dat 2007-12-19 16:54 --------- d-----w C:\Program Files\Skype 2007-12-19 16:54 --------- d-----w C:\Program Files\Common Files\Skype 2007-12-19 16:54 --------- d-----w C:\Documents and Settings\All Users\Application Data\Skype 2007-12-17 12:59 --------- d-----w C:\Documents and Settings\Customer\Application Data\Talkback 2007-12-14 16:32 12,632 ----a-w C:\WINDOWS\system32\lsdelete.exe 2007-12-14 04:40 --------- d-----w C:\Program Files\Windows Media Connect 2 2007-12-12 12:55 --------- d-----w C:\Documents and Settings\Customer\Application Data\Symantec 2007-12-10 01:24 --------- d-----w C:\Program Files\Common Files\Adobe 2007-12-09 15:15 --------- d-----w C:\Documents and Settings\Customer\Application Data\PC Tools 2007-12-09 15:14 --------- d-----w C:\Program Files\Picasa2 2007-12-09 15:13 --------- d-----w C:\Program Files\Norton Security Scan 2007-12-09 15:13 --------- d-----w C:\Program Files\Google 2007-12-09 13:34 --------- d-----w C:\Program Files\SopCast 2007-12-01 21:43 --------- d-----w C:\Documents and Settings\All Users\Application Data\Kaspersky Lab 2007-12-01 21:37 --------- d-----w C:\Documents and Settings\All Users\Application Data\Grisoft 2007-12-01 05:12 --------- d-----w C:\Program Files\SpywareGuard 2007-11-25 04:35 --------- d-----w C:\Program Files\Trend Micro 2007-11-25 01:27 --------- d-----w C:\Program Files\Symantec 2007-11-25 01:26 --------- d-----w C:\Program Files\SymNetDrv 2007-11-24 22:23 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec 2007-11-24 22:15 4,608 ----a-w C:\WINDOWS\system32\drivers\symlcbrd.sys 2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\lsasrv.dll 2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll 2007-10-27 22:40 222,720 ----a-w C:\WINDOWS\system32\wmasf.dll . ((((((((((((((((((((((((((((( snapshot@2008-01-20_18.35.13.95 ))))))))))))))))))))))))))))))))))))))))) . - 2008-01-20 23:28:30 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT + 2008-01-21 00:25:37 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT - 2008-01-20 23:28:30 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat + 2008-01-21 00:25:37 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat - 2008-01-20 23:28:30 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT + 2008-01-21 00:25:37 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT - 2008-01-20 23:28:30 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat + 2008-01-21 00:25:37 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat - 2008-01-20 23:28:30 2,691,072 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\NTUSER.DAT + 2008-01-21 00:25:37 2,691,072 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\NTUSER.DAT - 2008-01-20 23:28:30 40,960 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat + 2008-01-21 00:25:37 40,960 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat - 2008-01-20 23:05:39 524,288 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000001\NTUSER.DAT + 2008-01-23 03:11:50 524,288 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000001\NTUSER.DAT - 2008-01-20 23:05:39 8,192 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000002\UsrClass.dat + 2008-01-23 03:11:50 8,192 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000002\UsrClass.dat + 2007-10-11 19:12:48 1,468,968 ------w C:\WINDOWS\system32\LegitCheckControl.dll - 2008-01-20 23:15:44 53,166 ----a-w C:\WINDOWS\system32\perfc009.dat + 2008-01-23 02:59:53 53,166 ----a-w C:\WINDOWS\system32\perfc009.dat - 2008-01-20 23:15:44 380,918 ----a-w C:\WINDOWS\system32\perfh009.dat + 2008-01-23 03:00:00 380,918 ----a-w C:\WINDOWS\system32\perfh009.dat - 2006-09-25 22:58:48 14,640 ------w C:\WINDOWS\system32\spmsg.dll + 2007-10-08 19:46:18 14,640 ------w C:\WINDOWS\system32\spmsg.dll . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:00 15360] "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-12-01 01:04 68856] "Aim6"="" [] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [2004-08-04 07:00 208952] "PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 07:00 455168] "PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 07:00 455168] "SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-05 11:25 98394] "SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-05 11:24 688218] "QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-11-14 23:43 286720] "eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-09-17 15:19 290816] "UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 00:01 110592] "SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe" [2004-06-03 21:05 32881] "IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-01-22 16:36 155648] "HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-01-22 16:31 126976] "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-11-15 13:11 267048] "ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 17:32 58984] "Symantec NetDriver Monitor"="C:\PROGRA~1\SYMNET~1\SNDMon.exe" [2007-11-24 20:26 100056] "!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-12-01 16:29 6731312] "googletalk"="C:\Program Files\Google\Google Talk\googletalk.exe" [2007-01-01 16:22 3739648] "Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-12-09 10:13 29744] "SDTray"="C:\Program Files\Spyware Doctor\SDTrayApp.exe" [2007-10-02 16:27 1065288] "Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 11:09 63712] "Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792] C:\Documents and Settings\Customer\Start Menu\Programs\Startup\ SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 19:05:35 360448] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [2007-12-01 01:04:09 126136] Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56 65588] [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system] "DisableRegistryTools"= 0 (0x0) [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad] "bmlvqkn"= {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll [2008-01-16 18:42 262144] "agrlmvp"= {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll [2008-01-16 18:42 245760] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL S3 GoogleDesktopManager-093007-112848;Google Desktop Manager 5.5.709.30344;"C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-12-09 10:13] . Contents of the 'Scheduled Tasks' folder "2007-12-05 19:57:03 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job" - C:\Program Files\Apple Software Update\SoftwareUpdate.exe "2008-01-18 12:39:53 C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Customer.job" - C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/task: . ************************************************************************** catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-01-23 21:16:25 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . --------------------- DLLs Loaded Under Running Processes --------------------- PROCESS: C:\WINDOWS\Explorer.EXE [6.00.2900.3156] -> C:\WINDOWS\bmlvqkn.dll . Completion time: 2008-01-23 21:19:28 - machine was rebooted [Customer] ComboFix-quarantined-files.txt 2008-01-24 02:19:23 ComboFix2.txt 2007-12-01 21:26:10 ComboFix3.txt 2007-12-01 20:07:51 ComboFix4.txt 2007-12-01 04:42:42 . 2008-01-10 01:51:59 --- E O F --- And the latest HijackThis Log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:29:23 PM, on 1/23/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Program Files\Spyware Doctor\svcntaux.exe C:\Program Files\Spyware Doctor\swdsvc.exe C:\Program Files\Spyware Doctor\SDTrayApp.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Google\Google Updater\GoogleUpdater.exe C:\Program Files\SpywareGuard\sgmain.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\notepad.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\wbem\wmiprvse.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php...MjI6Ojg5&lid=2 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL O21 - SSODL: bmlvqkn - {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll O21 - SSODL: agrlmvp - {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 11612 bytes I am looking forward to hearing back from you with further instructions. Thank you. |
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#4 (permalink) |
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Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic
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Re: I have a Dowloader virus with lots of popups - please help
Hi again
Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below. Combofix
Code:
File:: C:\WINDOWS\bmlvqkn.dll C:\WINDOWS\agrlmvp.dll Folder:: C:\Documents and Settings\All Users\Application Data\Viewpoint ![]() Save this as CFScript.txt, in the same location as ComboFix.exe ![]() Refering to the picture above, drag CFScript into ComboFix.exe When finished, it will produce a log for you at "C:\ComboFix.txt" Do not mouseclick combofix's window whilst it's running. This may cause it to stall. CAUTION! Anyone else thinking of using the above script does so at their own risk - you may end up having to re-install Windows! Please post the log C:\ComboFix.txt along with a fresh HijackThis Log for further review. Java Update Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update. Updating Java:
Online Scan Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky WebScanner Next Click on Kaspersky Online Scanner ![]() A Welcome screen will appear - click 'Accept' at the bottom. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
Now under select a target to scan: Select My Computer
![]() Now click on the Save as Text button:
* Turn off the real time scanner of any existing antivirus program while performing the online scan Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%. Logs required c:/combofix.txt Kaspersky Log HijackThis Log How is your system running now?
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Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums. ![]() ![]() PC Safety & Security::PC running a bit slow?::Donate::Photographers Corner |
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#5 (permalink) |
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Registered User
Join Date: Jan 2008
Posts: 5
OS: XP
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Re: I have a Dowloader virus with lots of popups - please help
Thank you for the update. Things are looking a lot better. I nearly had an outbreak before I started running these latest fixes, but things seem to be okay now. Here are the latest reports:
ComboFix log: ComboFix 08-01-20.1 - Customer 2008-01-24 21:44:39.10 - NTFSx86 Running from: C:\Documents and Settings\Customer\Desktop\ComboFix.exe WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !! . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . ---- Previous Run ------- . C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat C:\Documents and Settings\All Users\Application Data\Viewpoint C:\WINDOWS\bmlvqkn.dll . ((((((((((((((((((((((((( Files Created from 2007-12-25 to 2008-01-25 ))))))))))))))))))))))))))))))) . 2008-01-24 21:42 . 2007-12-14 01:59 69,632 --a------ C:\WINDOWS\system32\javacpl.cpl 2008-01-24 21:40 . 2008-01-24 21:40 <DIR> d-------- C:\Program Files\Common Files\Java 2008-01-20 19:32 . 2008-01-24 21:36 54,156 --ah----- C:\WINDOWS\QTFont.qfn 2008-01-20 19:32 . 2008-01-20 19:32 1,409 --a------ C:\WINDOWS\QTFont.for 2008-01-20 16:19 . 2008-01-20 16:19 <DIR> d-------- C:\Program Files\IrfanView 2008-01-20 11:40 . 2008-01-20 11:40 1,158 --a------ C:\WINDOWS\mozver.dat 2008-01-20 11:25 . 2008-01-20 11:25 <DIR> d-------- C:\Program Files\Lavasoft 2008-01-20 11:25 . 2008-01-20 11:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft 2008-01-20 11:24 . 2008-01-20 11:24 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard 2008-01-20 10:12 . 2008-01-20 10:09 102,664 --a------ C:\WINDOWS\system32\drivers\tmcomm.sys 2008-01-20 10:09 . 2008-01-20 10:12 <DIR> d-------- C:\Documents and Settings\Customer\.housecall6.6 2008-01-16 22:57 . 2008-01-16 22:57 <DIR> d-------- C:\Program Files\MediaRoverCodec . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-01-25 02:42 --------- d-----w C:\Program Files\Java 2008-01-25 02:37 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP 2008-01-25 01:36 --------- d-----w C:\Program Files\Norton Internet Security 2008-01-24 03:44 --------- d-----w C:\Documents and Settings\All Users\Application Data\Google Updater 2008-01-24 02:31 --------- d-----w C:\Program Files\Common Files\Symantec Shared 2008-01-23 04:31 --------- d-----w C:\Program Files\Spyware Doctor 2008-01-21 00:41 --------- d-----w C:\Program Files\SpywareBlaster 2007-12-22 07:38 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL OCP 2007-12-22 07:37 --------- d-----w C:\Program Files\AIM6 2007-12-22 07:37 --------- d-----w C:\Documents and Settings\Customer\Application Data\acccore 2007-12-22 07:36 --------- d-----w C:\Program Files\Common Files\AOL 2007-12-22 07:36 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL 2007-12-22 05:56 --------- d-----w C:\Documents and Settings\Customer\Application Data\Skype 2007-12-21 21:16 --------- d-----w C:\Documents and Settings\Customer\Application Data\skypePM 2007-12-19 17:43 32 ----a-w C:\Documents and Settings\All Users\Application Data\ezsid.dat 2007-12-19 16:54 --------- d-----w C:\Program Files\Skype 2007-12-19 16:54 --------- d-----w C:\Program Files\Common Files\Skype 2007-12-19 16:54 --------- d-----w C:\Documents and Settings\All Users\Application Data\Skype 2007-12-17 12:59 --------- d-----w C:\Documents and Settings\Customer\Application Data\Talkback 2007-12-14 16:32 12,632 ----a-w C:\WINDOWS\system32\lsdelete.exe 2007-12-14 04:40 --------- d-----w C:\Program Files\Windows Media Connect 2 2007-12-12 12:55 --------- d-----w C:\Documents and Settings\Customer\Application Data\Symantec 2007-12-10 01:24 --------- d-----w C:\Program Files\Common Files\Adobe 2007-12-09 15:15 --------- d-----w C:\Documents and Settings\Customer\Application Data\PC Tools 2007-12-09 15:14 --------- d-----w C:\Program Files\Picasa2 2007-12-09 15:13 --------- d-----w C:\Program Files\Norton Security Scan 2007-12-09 15:13 --------- d-----w C:\Program Files\Google 2007-12-09 13:34 --------- d-----w C:\Program Files\SopCast 2007-12-01 21:43 --------- d-----w C:\Documents and Settings\All Users\Application Data\Kaspersky Lab 2007-12-01 21:37 --------- d-----w C:\Documents and Settings\All Users\Application Data\Grisoft 2007-12-01 05:12 --------- d-----w C:\Program Files\SpywareGuard 2007-11-25 04:35 --------- d-----w C:\Program Files\Trend Micro 2007-11-25 01:27 --------- d-----w C:\Program Files\Symantec 2007-11-25 01:26 --------- d-----w C:\Program Files\SymNetDrv 2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\lsasrv.dll 2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll 2007-10-27 22:40 222,720 ----a-w C:\WINDOWS\system32\wmasf.dll . ((((((((((((((((((((((((((((( snapshot@2008-01-20_18.35.13.95 ))))))))))))))))))))))))))))))))))))))))) . - 2008-01-20 23:28:30 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT + 2008-01-25 01:55:38 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT - 2008-01-20 23:28:30 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat + 2008-01-25 01:55:38 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat - 2008-01-20 23:28:30 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT + 2008-01-25 01:55:38 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT - 2008-01-20 23:28:30 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat + 2008-01-25 01:55:38 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat - 2008-01-20 23:28:30 2,691,072 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\NTUSER.DAT + 2008-01-25 01:55:38 2,691,072 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\NTUSER.DAT - 2008-01-20 23:28:30 40,960 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat + 2008-01-25 01:55:38 40,960 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat - 2008-01-20 23:05:39 524,288 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000001\NTUSER.DAT + 2008-01-23 03:11:50 524,288 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000001\NTUSER.DAT - 2008-01-20 23:05:39 8,192 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000002\UsrClass.dat + 2008-01-23 03:11:50 8,192 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000002\UsrClass.dat - 2004-06-04 01:09:14 45,161 ----a-w C:\WINDOWS\system32\java.exe + 2007-12-14 05:57:22 135,168 ----a-w C:\WINDOWS\system32\java.exe - 2004-06-04 01:09:20 45,163 ----a-w C:\WINDOWS\system32\javaw.exe + 2007-12-14 05:57:24 135,168 ----a-w C:\WINDOWS\system32\javaw.exe + 2007-12-14 06:59:16 139,264 ----a-w C:\WINDOWS\system32\javaws.exe + 2007-10-11 19:12:48 1,468,968 ------w C:\WINDOWS\system32\LegitCheckControl.dll - 2008-01-20 23:15:44 53,166 ----a-w C:\WINDOWS\system32\perfc009.dat + 2008-01-23 02:59:53 53,166 ----a-w C:\WINDOWS\system32\perfc009.dat - 2008-01-20 23:15:44 380,918 ----a-w C:\WINDOWS\system32\perfh009.dat + 2008-01-23 03:00:00 380,918 ----a-w C:\WINDOWS\system32\perfh009.dat - 2006-09-25 22:58:48 14,640 ------w C:\WINDOWS\system32\spmsg.dll + 2007-10-08 19:46:18 14,640 ------w C:\WINDOWS\system32\spmsg.dll . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:00 15360] "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-12-01 01:04 68856] "Aim6"="" [] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [2004-08-04 07:00 208952] "PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 07:00 455168] "PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 07:00 455168] "SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-05 11:25 98394] "SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-05 11:24 688218] "QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-11-14 23:43 286720] "eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-09-17 15:19 290816] "UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 00:01 110592] "IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-01-22 16:36 155648] "HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-01-22 16:31 126976] "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-11-15 13:11 267048] "ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 17:32 58984] "Symantec NetDriver Monitor"="C:\PROGRA~1\SYMNET~1\SNDMon.exe" [2007-11-24 20:26 100056] "!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-12-01 16:29 6731312] "googletalk"="C:\Program Files\Google\Google Talk\googletalk.exe" [2007-01-01 16:22 3739648] "Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-12-09 10:13 29744] "SDTray"="C:\Program Files\Spyware Doctor\SDTrayApp.exe" [2007-10-02 16:27 1065288] "Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 11:09 63712] "Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792] "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe" [2007-12-14 03:42 144784] C:\Documents and Settings\Customer\Start Menu\Programs\Startup\ SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 19:05:35 360448] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [2007-12-01 01:04:09 126136] Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56 65588] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad] "bmlvqkn"= {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll [ ] "agrlmvp"= {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll [ ] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL S3 GoogleDesktopManager-093007-112848;Google Desktop Manager 5.5.709.30344;"C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-12-09 10:13] . Contents of the 'Scheduled Tasks' folder "2007-12-05 19:57:03 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job" - C:\Program Files\Apple Software Update\SoftwareUpdate.exe "2008-01-18 12:39:53 C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Customer.job" - C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/task: . ************************************************************************** catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-01-24 21:47:52 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . Completion time: 2008-01-24 21:48:55 ComboFix-quarantined-files.txt 2008-01-25 02:48:50 ComboFix2.txt 2008-01-24 02:19:28 ComboFix3.txt 2007-12-01 21:26:10 ComboFix4.txt 2007-12-01 20:07:51 ComboFix5.txt 2007-12-01 04:42:42 . 2008-01-10 01:51:59 --- E O F --- Hijack This log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:50:03 PM, on 1/24/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\Program Files\Spyware Doctor\svcntaux.exe C:\Program Files\Spyware Doctor\swdsvc.exe C:\Program Files\Spyware Doctor\SDTrayApp.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\Google Updater\GoogleUpdater.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\NOTEPAD.EXE C:\WINDOWS\system32\msiexec.exe C:\WINDOWS\explorer.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\system32\notepad.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL O21 - SSODL: bmlvqkn - {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll (file missing) O21 - SSODL: agrlmvp - {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll (file missing) O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 11910 bytes Kaspersky log: ------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER REPORT Thursday, January 24, 2008 10:33:40 PM Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 25/01/2008 Kaspersky Anti-Virus database records: 531830 ------------------------------------------------------------------------------- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: C:\ D:\ Scan Statistics: Total number of scanned objects: 31017 Number of viruses found: 29 Number of infected objects: 44 Number of suspicious objects: 0 Duration of the scan process: 00:31:16 Infected Object Name / Virus Name / Last Action C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Confid.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Content.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Privacy.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Restrict.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\WebHist.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-01-24_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped C:\Documents and Settings\Customer\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\cert8.db Object is locked skipped C:\Documents and Settings\Customer\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\GoogleToolbarData\googlesafebrowsing.db Object is locked skipped C:\Documents and Settings\Customer\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\history.dat Object is locked skipped C:\Documents and Settings\Customer\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\key3.db Object is locked skipped C:\Documents and Settings\Customer\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\parent.lock Object is locked skipped C:\Documents and Settings\Customer\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\search.sqlite Object is locked skipped C:\Documents and Settings\Customer\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\urlclassifier2.sqlite Object is locked skipped C:\Documents and Settings\Customer\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Customer\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped C:\Documents and Settings\Customer\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Customer\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Customer\Local Settings\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\Cache\_CACHE_001_ Object is locked skipped C:\Documents and Settings\Customer\Local Settings\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\Cache\_CACHE_002_ Object is locked skipped C:\Documents and Settings\Customer\Local Settings\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\Cache\_CACHE_003_ Object is locked skipped C:\Documents and Settings\Customer\Local Settings\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\Cache\_CACHE_MAP_ Object is locked skipped C:\Documents and Settings\Customer\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Customer\Local Settings\History\History.IE5\MSHist012008012420080125\index.dat Object is locked skipped C:\Documents and Settings\Customer\Local Settings\temp\~DF1BB6.tmp Object is locked skipped C:\Documents and Settings\Customer\Local Settings\temp\~DF833B.tmp Object is locked skipped C:\Documents and Settings\Customer\Local Settings\temp\~DFEA.tmp Object is locked skipped C:\Documents and Settings\Customer\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped C:\Documents and Settings\Customer\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Customer\NTUSER.DAT Object is locked skipped C:\Documents and Settings\Customer\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Program Files\Common Files\Symantec Shared\AntiSpam\Log\Spam.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPPolicy.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPStart.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPStop.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\19654F22.vir Infected: not-a-virus:AdWare.Win32.Vapsup.od skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\1E971A32.dll Infected: Trojan-Downloader.Win32.Small.fyx skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\21C72792.exe Infected: Trojan-Downloader.Win32.Agent.evl skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\268E6DA2.exe Infected: Trojan-Clicker.Win32.Costrat.bz skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\28C249C1.swf Infected: Trojan-Downloader.SWF.Gida.a skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\3E0B4D5B.vir Infected: Trojan-Downloader.Win32.PurityScan.fe skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\4141152E.exe Infected: Trojan.Win32.Qhost.it skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\44377DF0.exe Infected: Trojan.Win32.Agent.cta skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\48733221.sys Infected: Trojan-Downloader.Win32.Agent.acl skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\51A16FAB.exe Infected: Trojan-Downloader.Win32.Suurch.cg skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\52051FFA.exe Infected: Trojan-Downloader.Win32.Agent.evl skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\66F50C66.dll Infected: Trojan-Proxy.Win32.Xorpix.bt skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\66F50C66.exe Infected: Trojan-Downloader.Win32.Agent.fjx skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\678F0591.exe Infected: Trojan.Win32.DNSChanger.acs skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\73451851.dll Infected: Trojan-Downloader.Win32.Small.gdy skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7348424E.dll Infected: Backdoor.Win32.Agent.adr skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7358143C.exe Infected: not-a-virus:AdWare.Win32.PurityScan.gq skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\735B3E38.exe Infected: Trojan-Downloader.Win32.Suurch.cg skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\74F43E77.exe Infected: Trojan-Downloader.Win32.Suurch.cg skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\75C8678D.exe Infected: Trojan-Downloader.Win32.Suurch.cg skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\763D4F0C.exe Infected: Trojan.Win32.Qhost.it skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\76417908.exe Infected: Trojan-Clicker.Win32.Costrat.bz skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\76442305.exe Infected: Trojan.Win32.Pakes.bpa skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\78CB1C3D.dll Infected: not-a-virus:AdWare.Win32.ZenoSearch.ad skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7998715B.dat Infected: Trojan-Proxy.Win32.Agent.nu skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7C1F6A93.dll Infected: not-a-virus:AdWare.Win32.PurityScan.gl skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7D1004EE.vir Infected: Rootkit.Win32.Agent.ok skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7D132EEA.vir Infected: Trojan.Win32.DNSChanger.abk skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7D176182.hos Infected: Trojan.Win32.Qhost.it skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7D1A0B7F.sys Infected: Rootkit.Win32.Agent.pj skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7D2E0769.sys Infected: Rootkit.Win32.Agent.jp skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7D65512C.exe Infected: Trojan.Win32.DNSChanger.acs skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7DAA42E0.dll Infected: Trojan-Spy.Win32.Agent.aiu skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7DD464B2.exe Infected: Trojan.Win32.Pakes.bpa skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7DFF0683.exe Infected: Trojan-Downloader.Win32.Small.gll skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7DFF0683.sys Infected: Trojan-Clicker.Win32.Costrat.bz skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7E7817FE.exe Infected: Trojan-Proxy.Win32.Xorpix.bt skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7EB20BBD.exe Infected: Trojan-Downloader.Win32.Agent.erf skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7EB20BBD.tmp/data0002 Infected: Trojan-Downloader.Win32.PurityScan.eg skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7EB20BBD.tmp NSIS: infected - 1 skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7EB20BBD.tmp CryptFF: infected - 1 skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7EB635BA.exe Infected: Trojan.Win32.Agent.crf skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7EB95FB6.exe Infected: Trojan-Downloader.Win32.PurityScan.eg skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{822C198E-65A3-42A3-93F2-2700DD3C76F3}\RP60\change.log Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\EventCache\{F77E2E45-8C43-4EE8-B8D7-C944CE69F1FC}.bin Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\Internet.evt Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\drivers\etc\1.hosts Infected: Trojan.Win32.Qhost.it skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed. Thank you and I look forward to hearing back from you soon. |
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#6 (permalink) |
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Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic
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Re: I have a Dowloader virus with lots of popups - please help
Hi again
Looking good. Go to My Computer > Tools > Folder Options > View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System files and Folders are showing / visible. Uncheck the Hide protected operating system files option. Clear out Norton's Quarantine folder. If you're unsure on how to do it, you can use Symantec's guide. Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any) R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file) O21 - SSODL: bmlvqkn - {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll (file missing) O21 - SSODL: agrlmvp - {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll (file missing) Please remember to close all other windows, including browsers then click Fix checked. Delete the following File indicated in RED if it still exists. C:\WINDOWS\system32\drivers\etc\1.hosts Note: If it proves to be stubborn, you may have to boot to Safe Mode to delete it. Post back with a fresh HijackThis Log.
__________________
Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums. ![]() ![]() PC Safety & Security::PC running a bit slow?::Donate::Photographers Corner |
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#7 (permalink) |
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Registered User
Join Date: Jan 2008
Posts: 5
OS: XP
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Re: I have a Dowloader virus with lots of popups - please help
Okay, everything is looking good. Here is the latest Hijack This log:
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:48:25 PM, on 1/25/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\Program Files\Spyware Doctor\svcntaux.exe C:\Program Files\Spyware Doctor\swdsvc.exe C:\Program Files\Spyware Doctor\SDTrayApp.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\Google Updater\GoogleUpdater.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\explorer.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\wbem\wmiprvse.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 11521 bytes |
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#8 (permalink) |
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Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic
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Re: I have a Dowloader virus with lots of popups - please help
All your logs are clean. Any more problems? If not we’ll just tidy up and I’ll let you go, along with my recommendations for staying safe and secure.
Reset Hidden/System Files To reset your hidden and system files:
The following procedure will clear out the tools we've used as well as the backups and quarantines created by the fix. It will also reset your System Restore by flushing out previous restore points (which contain the infections) and create a new restore point. Click Start > Run and copy/paste, or type the following bold text into the Run box and click OK: ComboFix /u Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs: Spyware Blaster to help prevent spyware from installing in the first place. Spyware Guard to catch and block spyware before it can execute. Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here. Ad-aware Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here. IE-SPYAD IE-Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impairs attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here. SnoopFree SnoopFree is a real time monitor that notifies you when a programme wants to record your keystrokes or read your screen. Note that SnoopFree is only for XP systems. MVPS Hosts File The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. Note that if you use a company provided HOSTS file you should not use the MVPS HOSTS file. Alternate Browsers Try the following free alternate browsers rather than Internet Explorer Firefox Opera Maxthon Firewalls A good firewall will monitor incoming and outgoing traffic. NOTE: Microsoft's Firewall does not monitor outgoing traffic. If you do not have a firewall, here are 3 free ones available for personal use: Comodo Personal Firewall Sygate Personal Firewall ZoneAlarm Anti Virus Software It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online antivirus scanners: Anti-Spyware Tutorial Here are three very good free Antivirus products which are available: BitDefender Free Avast! AVG It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. Other Protection Winpatrol - Download and install the free version of Winpatrol. A tutorial for this product is located here: Using Winpatrol to protect your computer. In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles PC Safety & Security - What Do I Need?. Making Internet Explorer Safer. Keep clean and safe and enjoy your computing! Please respond to this thread one more time so we can mark this thread as resolved.
__________________
Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums. ![]() ![]() PC Safety & Security::PC running a bit slow?::Donate::Photographers Corner |
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#9 (permalink) |
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Registered User
Join Date: Jan 2008
Posts: 5
OS: XP
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Re: I have a Dowloader virus with lots of popups - please help
THANK YOU SO MUCH! Everything is working so much better now. I have downloaded these programs and will take the necessary steps to make sure I am safer with my internet use. I am also using Firefox from now on, no more Internet Explorer. Again, thank you!
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