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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 01-21-2008, 11:43 AM   #1 (permalink)
Registered User
 
Join Date: Jan 2008
Posts: 5
OS: XP


I have a Dowloader virus with lots of popups - please help

Hello,

My computer is infected with the Downloader virus and I don't know how to get rid of it. I tried the AntiVirus program but it is not helping at all! This is so annoying.

I went through your instructions and followed everything. Here is the post for everything you asked:

Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:17, on 2008-01-21
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O21 - SSODL: bmlvqkn - {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll
O21 - SSODL: agrlmvp - {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 11887 bytes


I have tried to run the Panda Activescan but it didn't seem to be running. I also ran a DSS log and here are the results:

Deckard's System Scanner v20071014.68
Run by Customer on 2008-01-21 13:34:44
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
11: 2008-01-21 18:34:49 UTC - RP56 - Deckard's System Scanner Restore Point
10: 2008-01-21 18:29:00 UTC - RP55 - Software Distribution Service 3.0
9: 2008-01-21 18:01:42 UTC - RP54 - Spyware Doctor: Cleaning Threats
8: 2008-01-21 06:14:23 UTC - RP53 - Spyware Doctor: Cleaning Threats
7: 2008-01-21 00:25:33 UTC - RP52 - ComboFix created restore point


-- First Restore Point --
1: 2008-01-20 15:54:24 UTC - RP46 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 79% (more than 75%).
Total Physical Memory: 503 MiB (512 MiB recommended).


-- HijackThis (run as Customer.exe) --------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:35, on 2008-01-21
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Customer\Desktop\dss.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Customer.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O21 - SSODL: bmlvqkn - {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll
O21 - SSODL: agrlmvp - {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 11960 bytes

-- File Associations -----------------------------------------------------------

.bat - batfile - shell\edit\command - NOTEDAD.EXE %1
.ini - inifile - shell\open\command - NOTEDAD.EXE %1
.reg - regfile - shell\edit\command - NOTEDAD.EXE %1


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

S3 catchme - c:\docume~1\customer\locals~1\temp\catchme.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>

S3 hpqwmi (HP WMI Interface) - c:\program files\hpq\shared\hpqwmi.exe <Not Verified; Hewlett-Packard Development Company, L.P.; hpqwmi Module>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-01-18 07:39:53 554 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Customer.job
2007-12-05 14:57:03 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2007-12-21 and 2008-01-21 -----------------------------

2008-01-21 13:29:04 0 d-------- C:\WINDOWS\LastGood
2008-01-20 16:19:09 0 d-------- C:\Program Files\IrfanView
2008-01-20 11:40:57 1158 --a------ C:\WINDOWS\mozver.dat
2008-01-20 11:25:57 0 d-------- C:\Program Files\Lavasoft
2008-01-20 11:25:56 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-01-20 11:24:45 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-01-20 10:09:01 0 d-------- C:\Documents and Settings\Customer\.housecall6.6
2008-01-16 22:57:15 0 d-------- C:\Program Files\MediaRoverCodec
2008-01-16 22:57:08 262144 --a------ C:\WINDOWS\bmlvqkn.dll
2008-01-16 22:57:08 245760 --a------ C:\WINDOWS\agrlmvp.dll <Not Verified; ; agrlmvp>
2007-12-22 02:37:34 0 d-------- C:\Documents and Settings\Customer\Application Data\acccore
2007-12-22 02:36:39 0 d-------- C:\Documents and Settings\All Users\Application Data\Viewpoint
2007-12-22 02:36:23 0 d-------- C:\Documents and Settings\All Users\Application Data\AOL OCP
2007-12-22 02:36:22 0 d-------- C:\Documents and Settings\All Users\Application Data\AOL
2007-12-22 02:36:00 0 d-------- C:\Program Files\Common Files\AOL
2007-12-22 02:35:45 0 d-------- C:\Program Files\AIM6


-- Find3M Report ---------------------------------------------------------------

2008-01-21 13:16:58 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-01-21 02:09:42 0 d-------- C:\Program Files\Spyware Doctor
2008-01-20 19:41:45 0 d-------- C:\Program Files\SpywareBlaster
2008-01-20 19:39:21 0 d-------- C:\Program Files\Common Files
2008-01-20 11:41:09 0 d-------- C:\Documents and Settings\Customer\Application Data\Adobe
2008-01-04 20:13:07 0 d-------- C:\Program Files\Norton Internet Security
2007-12-22 00:56:45 0 d-------- C:\Documents and Settings\Customer\Application Data\Skype
2007-12-21 16:16:01 0 d-------- C:\Documents and Settings\Customer\Application Data\skypePM
2007-12-19 11:54:09 0 d-------- C:\Program Files\Skype
2007-12-19 11:54:01 0 d-------- C:\Program Files\Common Files\Skype
2007-12-17 07:59:11 0 d-------- C:\Documents and Settings\Customer\Application Data\Talkback
2007-12-17 07:58:56 0 --a------ C:\WINDOWS\nsreg.dat
2007-12-17 07:58:51 0 d-------- C:\Documents and Settings\Customer\Application Data\Mozilla
2007-12-13 23:40:12 0 d-------- C:\Program Files\Windows Media Connect 2
2007-12-12 07:55:46 0 d-------- C:\Documents and Settings\Customer\Application Data\Symantec
2007-12-09 20:24:00 0 d-------- C:\Program Files\Common Files\Adobe
2007-12-09 10:15:25 0 d-------- C:\Documents and Settings\Customer\Application Data\PC Tools
2007-12-09 10:14:55 0 d-------- C:\Program Files\Picasa2
2007-12-09 10:13:59 0 d-------- C:\Program Files\Norton Security Scan
2007-12-09 10:13:05 0 d-------- C:\Program Files\Google
2007-12-09 08:34:32 0 d-------- C:\Program Files\SopCast
2007-12-01 01:43:45 0 d-------- C:\Documents and Settings\Customer\Application Data\Google
2007-12-01 00:12:57 0 d-------- C:\Program Files\SpywareGuard
2007-11-25 00:56:44 0 d-------- C:\Program Files\Messenger
2007-11-24 23:35:17 0 d-------- C:\Program Files\Trend Micro
2007-11-24 20:27:13 0 d-------- C:\Program Files\Symantec
2007-11-24 20:26:48 0 d-------- C:\Program Files\SymNetDrv
2007-11-23 17:39:17 0 d-------- C:\Documents and Settings\Customer\Application Data\AdobeUM
2007-11-23 01:15:53 0 d-------- C:\Documents and Settings\Customer\Application Data\InterVideo
2007-11-21 21:47:54 0 d-------- C:\Program Files\microsoft frontpage
2007-11-21 21:43:16 0 d-------- C:\Program Files\Snapshot Viewer
2007-11-21 21:42:55 0 d-------- C:\Documents and Settings\Customer\Application Data\Microsoft Web Folders
2007-11-21 14:54:11 0 d-------- C:\Program Files\iTunes
2007-11-21 14:54:04 0 d-------- C:\Program Files\iPod
2007-11-21 14:53:00 0 d-------- C:\Program Files\QuickTime
2007-11-21 14:52:28 0 d-------- C:\Program Files\Apple Software Update
2007-11-21 14:51:55 0 d-------- C:\Program Files\Common Files\Apple


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [2004-08-04 07:00]
"PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 07:00]
"PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 07:00]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-05 11:25]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-05 11:24]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-11-14 23:43]
"eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-09-17 15:19]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 00:01]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe" [2004-06-03 21:05]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-01-22 16:36]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-01-22 16:31]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-11-15 13:11]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 17:32]
"Symantec NetDriver Monitor"="C:\PROGRA~1\SYMNET~1\SNDMon.exe" [2007-11-24 20:26]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-12-01 16:29]
"googletalk"="C:\Program Files\Google\Google Talk\googletalk.exe" [2007-01-01 16:22]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-12-09 10:13]
"SDTray"="C:\Program Files\Spyware Doctor\SDTrayApp.exe" [2007-10-02 16:27]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 11:09]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:00]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-12-01 01:04]
"Aim6"="" []

C:\Documents and Settings\Customer\Start Menu\Programs\Startup\
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 19:05:35]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [2007-12-01 01:04:09]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"bmlvqkn"= {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll [2008-01-16 18:42 262144]
"agrlmvp"= {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll [2008-01-16 18:42 245760]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice"




-- End of Deckard's System Scanner: finished at 2008-01-21 13:39:44 ------------

Can someone please help?? If there is more information needed I will be happy to provide it. Thank you very much.
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Old 01-23-2008, 02:48 PM   #2 (permalink)
Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic
 
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Join Date: Sep 2005
Location: Glasgow
Posts: 25,134
OS: Win XP Pro SP3 / Win 7 Pro

My System

Blog Entries: 10
Re: I have a Dowloader virus with lots of popups - please help

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your log is clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.


Go to Start > Run and copy/paste this line

"%userprofile%\desktop\dss.exe" /DAFT

and click OK.

Now click Scan, tick all the boxes next to the RED items and fix them.


Combofix
Download ComboFix and save it to your desktop.

**Note: It is important that it is saved directly to your desktop**

CAUTION! Combofix should not be run without supervision - we cannot be held responsible if you end up having to re-install Windows!

1. Close any open browsers and physically disconnect from the Internet.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
See here for a guide to disabling AV, Firewall and Anti-malware programmes.
  • Double click on combofix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the log C:\ComboFix.txt along with a fresh HijackThis Log for further review.

Do not mouseclick combofix's window whilst it's running. This may cause it to stall.
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Old 01-23-2008, 07:33 PM   #3 (permalink)
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Join Date: Jan 2008
Posts: 5
OS: XP


Re: I have a Dowloader virus with lots of popups - please help

Thank you for your reply. I have done as you have instructed and here are the results:

ComboFix log:

ComboFix 08-01-20.1 - Customer 2008-01-23 21:02:48.8 - NTFSx86
Running from: C:\Documents and Settings\Customer\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Customer\Desktop\Error Cleaner.url
C:\Documents and Settings\Customer\Desktop\Privacy Protector.url
C:\Documents and Settings\Customer\Desktop\Spyware&Malware Protection.url
C:\Documents and Settings\Customer\Favorites\Error Cleaner.url
C:\Documents and Settings\Customer\Favorites\Privacy Protector.url
C:\Documents and Settings\Customer\Favorites\Spyware&Malware Protection.url
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat . . . . failed to delete
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat . . . . failed to delete
.
---- Previous Run -------
.
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
C:\Documents and Settings\Customer\Desktop\Error Cleaner.url
C:\Documents and Settings\Customer\Desktop\Privacy Protector.url
C:\Documents and Settings\Customer\Desktop\Spyware&Malware Protection.url
C:\Documents and Settings\Customer\Favorites\Error Cleaner.url
C:\Documents and Settings\Customer\Favorites\Privacy Protector.url
C:\Documents and Settings\Customer\Favorites\Spyware&Malware Protection.url

----- Unknown downloads made by BITS: ----
http://softworldnetwork.com
http://onsafepro.com
.
((((((((((((((((((((((((( Files Created from 2007-12-24 to 2008-01-24 )))))))))))))))))))))))))))))))
.

2008-01-20 19:32 . 2008-01-23 21:16 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-01-20 19:32 . 2008-01-20 19:32 1,409 --a------ C:\WINDOWS\QTFont.for
2008-01-20 16:19 . 2008-01-20 16:19 <DIR> d-------- C:\Program Files\IrfanView
2008-01-20 11:40 . 2008-01-20 11:40 1,158 --a------ C:\WINDOWS\mozver.dat
2008-01-20 11:25 . 2008-01-20 11:25 <DIR> d-------- C:\Program Files\Lavasoft
2008-01-20 11:25 . 2008-01-20 11:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-01-20 11:24 . 2008-01-20 11:24 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-01-20 10:12 . 2008-01-20 10:09 102,664 --a------ C:\WINDOWS\system32\drivers\tmcomm.sys
2008-01-20 10:09 . 2008-01-20 10:12 <DIR> d-------- C:\Documents and Settings\Customer\.housecall6.6
2008-01-16 22:57 . 2008-01-16 22:57 <DIR> d-------- C:\Program Files\MediaRoverCodec
2008-01-16 22:57 . 2008-01-16 18:42 262,144 --a------ C:\WINDOWS\bmlvqkn.dll
2008-01-16 22:57 . 2008-01-16 18:42 245,760 --a------ C:\WINDOWS\agrlmvp.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-24 02:16 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-01-23 04:31 --------- d-----w C:\Program Files\Spyware Doctor
2008-01-23 03:53 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-01-23 02:44 --------- d-----w C:\Documents and Settings\All Users\Application Data\Google Updater
2008-01-21 00:41 --------- d-----w C:\Program Files\SpywareBlaster
2008-01-19 02:47 --------- d-----w C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-01-05 01:13 --------- d-----w C:\Program Files\Norton Internet Security
2007-12-22 07:38 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL OCP
2007-12-22 07:37 --------- d-----w C:\Program Files\AIM6
2007-12-22 07:37 --------- d-----w C:\Documents and Settings\Customer\Application Data\acccore
2007-12-22 07:36 --------- d-----w C:\Program Files\Common Files\AOL
2007-12-22 07:36 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL
2007-12-22 05:56 --------- d-----w C:\Documents and Settings\Customer\Application Data\Skype
2007-12-21 21:16 --------- d-----w C:\Documents and Settings\Customer\Application Data\skypePM
2007-12-19 17:43 32 ----a-w C:\Documents and Settings\All Users\Application Data\ezsid.dat
2007-12-19 16:54 --------- d-----w C:\Program Files\Skype
2007-12-19 16:54 --------- d-----w C:\Program Files\Common Files\Skype
2007-12-19 16:54 --------- d-----w C:\Documents and Settings\All Users\Application Data\Skype
2007-12-17 12:59 --------- d-----w C:\Documents and Settings\Customer\Application Data\Talkback
2007-12-14 16:32 12,632 ----a-w C:\WINDOWS\system32\lsdelete.exe
2007-12-14 04:40 --------- d-----w C:\Program Files\Windows Media Connect 2
2007-12-12 12:55 --------- d-----w C:\Documents and Settings\Customer\Application Data\Symantec
2007-12-10 01:24 --------- d-----w C:\Program Files\Common Files\Adobe
2007-12-09 15:15 --------- d-----w C:\Documents and Settings\Customer\Application Data\PC Tools
2007-12-09 15:14 --------- d-----w C:\Program Files\Picasa2
2007-12-09 15:13 --------- d-----w C:\Program Files\Norton Security Scan
2007-12-09 15:13 --------- d-----w C:\Program Files\Google
2007-12-09 13:34 --------- d-----w C:\Program Files\SopCast
2007-12-01 21:43 --------- d-----w C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2007-12-01 21:37 --------- d-----w C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-01 05:12 --------- d-----w C:\Program Files\SpywareGuard
2007-11-25 04:35 --------- d-----w C:\Program Files\Trend Micro
2007-11-25 01:27 --------- d-----w C:\Program Files\Symantec
2007-11-25 01:26 --------- d-----w C:\Program Files\SymNetDrv
2007-11-24 22:23 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2007-11-24 22:15 4,608 ----a-w C:\WINDOWS\system32\drivers\symlcbrd.sys
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\lsasrv.dll
2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-27 22:40 222,720 ----a-w C:\WINDOWS\system32\wmasf.dll
.

((((((((((((((((((((((((((((( snapshot@2008-01-20_18.35.13.95 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-01-20 23:28:30 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT
+ 2008-01-21 00:25:37 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT
- 2008-01-20 23:28:30 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat
+ 2008-01-21 00:25:37 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat
- 2008-01-20 23:28:30 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT
+ 2008-01-21 00:25:37 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT
- 2008-01-20 23:28:30 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat
+ 2008-01-21 00:25:37 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat
- 2008-01-20 23:28:30 2,691,072 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\NTUSER.DAT
+ 2008-01-21 00:25:37 2,691,072 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\NTUSER.DAT
- 2008-01-20 23:28:30 40,960 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat
+ 2008-01-21 00:25:37 40,960 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat
- 2008-01-20 23:05:39 524,288 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000001\NTUSER.DAT
+ 2008-01-23 03:11:50 524,288 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000001\NTUSER.DAT
- 2008-01-20 23:05:39 8,192 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000002\UsrClass.dat
+ 2008-01-23 03:11:50 8,192 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000002\UsrClass.dat
+ 2007-10-11 19:12:48 1,468,968 ------w C:\WINDOWS\system32\LegitCheckControl.dll
- 2008-01-20 23:15:44 53,166 ----a-w C:\WINDOWS\system32\perfc009.dat
+ 2008-01-23 02:59:53 53,166 ----a-w C:\WINDOWS\system32\perfc009.dat
- 2008-01-20 23:15:44 380,918 ----a-w C:\WINDOWS\system32\perfh009.dat
+ 2008-01-23 03:00:00 380,918 ----a-w C:\WINDOWS\system32\perfh009.dat
- 2006-09-25 22:58:48 14,640 ------w C:\WINDOWS\system32\spmsg.dll
+ 2007-10-08 19:46:18 14,640 ------w C:\WINDOWS\system32\spmsg.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:00 15360]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-12-01 01:04 68856]
"Aim6"="" []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [2004-08-04 07:00 208952]
"PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 07:00 455168]
"PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 07:00 455168]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-05 11:25 98394]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-05 11:24 688218]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-11-14 23:43 286720]
"eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-09-17 15:19 290816]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 00:01 110592]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe" [2004-06-03 21:05 32881]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-01-22 16:36 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-01-22 16:31 126976]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-11-15 13:11 267048]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 17:32 58984]
"Symantec NetDriver Monitor"="C:\PROGRA~1\SYMNET~1\SNDMon.exe" [2007-11-24 20:26 100056]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-12-01 16:29 6731312]
"googletalk"="C:\Program Files\Google\Google Talk\googletalk.exe" [2007-01-01 16:22 3739648]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-12-09 10:13 29744]
"SDTray"="C:\Program Files\Spyware Doctor\SDTrayApp.exe" [2007-10-02 16:27 1065288]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 11:09 63712]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792]

C:\Documents and Settings\Customer\Start Menu\Programs\Startup\
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 19:05:35 360448]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [2007-12-01 01:04:09 126136]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56 65588]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"bmlvqkn"= {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll [2008-01-16 18:42 262144]
"agrlmvp"= {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll [2008-01-16 18:42 245760]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL

S3 GoogleDesktopManager-093007-112848;Google Desktop Manager 5.5.709.30344;"C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-12-09 10:13]

.
Contents of the 'Scheduled Tasks' folder
"2007-12-05 19:57:03 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-01-18 12:39:53 C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Customer.job"
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/task:
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-23 21:16:25
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\Explorer.EXE [6.00.2900.3156]
-> C:\WINDOWS\bmlvqkn.dll
.
Completion time: 2008-01-23 21:19:28 - machine was rebooted [Customer]
ComboFix-quarantined-files.txt 2008-01-24 02:19:23
ComboFix2.txt 2007-12-01 21:26:10
ComboFix3.txt 2007-12-01 20:07:51
ComboFix4.txt 2007-12-01 04:42:42
.
2008-01-10 01:51:59 --- E O F ---


And the latest HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:29:23 PM, on 1/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php...MjI6Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O21 - SSODL: bmlvqkn - {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll
O21 - SSODL: agrlmvp - {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 11612 bytes


I am looking forward to hearing back from you with further instructions.
Thank you.
storms0924 is offline  
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Old 01-24-2008, 03:59 PM   #4 (permalink)
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Blog Entries: 10
Re: I have a Dowloader virus with lots of popups - please help

Hi again

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.


Combofix
  • Close any open browsers.
  • Open notepad and copy/paste the text in the box below into it:

Code:
File::
C:\WINDOWS\bmlvqkn.dll
C:\WINDOWS\agrlmvp.dll

Folder::
C:\Documents and Settings\All Users\Application Data\Viewpoint
Looking at the image below as an example

Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it will produce a log for you at "C:\ComboFix.txt"

Do not mouseclick combofix's window whilst it's running. This may cause it to stall.

CAUTION! Anyone else thinking of using the above script does so at their own risk - you may end up having to re-install Windows!


Please post the log C:\ComboFix.txt along with a fresh HijackThis Log for further review.



Java Update
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 u4.
  • Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications". (4th one down)
  • Click the "Download" button to the right.
  • In the pull down menu next to platform select Windows
  • Check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement ".
  • Click continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u4-windowsi586-p.exe to install the newest version.



Online Scan
Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky WebScanner

Next Click on Kaspersky Online Scanner


A Welcome screen will appear - click 'Accept' at the bottom. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:
  • Extended
Scan Options:
  • Scan Archives
  • Scan Mail Bases
Click OK

Now under select a target to scan: Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.

Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Take note of the name(s) and location(s) of any file(s) it detects but fails to clean.

* Turn off the real time scanner of any existing antivirus program while performing the online scan

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.


Logs required
c:/combofix.txt
Kaspersky Log
HijackThis Log



How is your system running now?
__________________
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I don't help by PM - post in the Forums.



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Old 01-24-2008, 08:33 PM   #5 (permalink)
Registered User
 
Join Date: Jan 2008
Posts: 5
OS: XP


Re: I have a Dowloader virus with lots of popups - please help

Thank you for the update. Things are looking a lot better. I nearly had an outbreak before I started running these latest fixes, but things seem to be okay now. Here are the latest reports:

ComboFix log:

ComboFix 08-01-20.1 - Customer 2008-01-24 21:44:39.10 - NTFSx86
Running from: C:\Documents and Settings\Customer\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
C:\Documents and Settings\All Users\Application Data\Viewpoint
C:\WINDOWS\bmlvqkn.dll

.
((((((((((((((((((((((((( Files Created from 2007-12-25 to 2008-01-25 )))))))))))))))))))))))))))))))
.

2008-01-24 21:42 . 2007-12-14 01:59 69,632 --a------ C:\WINDOWS\system32\javacpl.cpl
2008-01-24 21:40 . 2008-01-24 21:40 <DIR> d-------- C:\Program Files\Common Files\Java
2008-01-20 19:32 . 2008-01-24 21:36 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-01-20 19:32 . 2008-01-20 19:32 1,409 --a------ C:\WINDOWS\QTFont.for
2008-01-20 16:19 . 2008-01-20 16:19 <DIR> d-------- C:\Program Files\IrfanView
2008-01-20 11:40 . 2008-01-20 11:40 1,158 --a------ C:\WINDOWS\mozver.dat
2008-01-20 11:25 . 2008-01-20 11:25 <DIR> d-------- C:\Program Files\Lavasoft
2008-01-20 11:25 . 2008-01-20 11:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-01-20 11:24 . 2008-01-20 11:24 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-01-20 10:12 . 2008-01-20 10:09 102,664 --a------ C:\WINDOWS\system32\drivers\tmcomm.sys
2008-01-20 10:09 . 2008-01-20 10:12 <DIR> d-------- C:\Documents and Settings\Customer\.housecall6.6
2008-01-16 22:57 . 2008-01-16 22:57 <DIR> d-------- C:\Program Files\MediaRoverCodec

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-25 02:42 --------- d-----w C:\Program Files\Java
2008-01-25 02:37 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-01-25 01:36 --------- d-----w C:\Program Files\Norton Internet Security
2008-01-24 03:44 --------- d-----w C:\Documents and Settings\All Users\Application Data\Google Updater
2008-01-24 02:31 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-01-23 04:31 --------- d-----w C:\Program Files\Spyware Doctor
2008-01-21 00:41 --------- d-----w C:\Program Files\SpywareBlaster
2007-12-22 07:38 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL OCP
2007-12-22 07:37 --------- d-----w C:\Program Files\AIM6
2007-12-22 07:37 --------- d-----w C:\Documents and Settings\Customer\Application Data\acccore
2007-12-22 07:36 --------- d-----w C:\Program Files\Common Files\AOL
2007-12-22 07:36 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL
2007-12-22 05:56 --------- d-----w C:\Documents and Settings\Customer\Application Data\Skype
2007-12-21 21:16 --------- d-----w C:\Documents and Settings\Customer\Application Data\skypePM
2007-12-19 17:43 32 ----a-w C:\Documents and Settings\All Users\Application Data\ezsid.dat
2007-12-19 16:54 --------- d-----w C:\Program Files\Skype
2007-12-19 16:54 --------- d-----w C:\Program Files\Common Files\Skype
2007-12-19 16:54 --------- d-----w C:\Documents and Settings\All Users\Application Data\Skype
2007-12-17 12:59 --------- d-----w C:\Documents and Settings\Customer\Application Data\Talkback
2007-12-14 16:32 12,632 ----a-w C:\WINDOWS\system32\lsdelete.exe
2007-12-14 04:40 --------- d-----w C:\Program Files\Windows Media Connect 2
2007-12-12 12:55 --------- d-----w C:\Documents and Settings\Customer\Application Data\Symantec
2007-12-10 01:24 --------- d-----w C:\Program Files\Common Files\Adobe
2007-12-09 15:15 --------- d-----w C:\Documents and Settings\Customer\Application Data\PC Tools
2007-12-09 15:14 --------- d-----w C:\Program Files\Picasa2
2007-12-09 15:13 --------- d-----w C:\Program Files\Norton Security Scan
2007-12-09 15:13 --------- d-----w C:\Program Files\Google
2007-12-09 13:34 --------- d-----w C:\Program Files\SopCast
2007-12-01 21:43 --------- d-----w C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2007-12-01 21:37 --------- d-----w C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-01 05:12 --------- d-----w C:\Program Files\SpywareGuard
2007-11-25 04:35 --------- d-----w C:\Program Files\Trend Micro
2007-11-25 01:27 --------- d-----w C:\Program Files\Symantec
2007-11-25 01:26 --------- d-----w C:\Program Files\SymNetDrv
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\lsasrv.dll
2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-27 22:40 222,720 ----a-w C:\WINDOWS\system32\wmasf.dll
.

((((((((((((((((((((((((((((( snapshot@2008-01-20_18.35.13.95 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-01-20 23:28:30 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT
+ 2008-01-25 01:55:38 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT
- 2008-01-20 23:28:30 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat
+ 2008-01-25 01:55:38 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat
- 2008-01-20 23:28:30 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT
+ 2008-01-25 01:55:38 229,376 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT
- 2008-01-20 23:28:30 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat
+ 2008-01-25 01:55:38 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat
- 2008-01-20 23:28:30 2,691,072 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\NTUSER.DAT
+ 2008-01-25 01:55:38 2,691,072 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\NTUSER.DAT
- 2008-01-20 23:28:30 40,960 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat
+ 2008-01-25 01:55:38 40,960 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat
- 2008-01-20 23:05:39 524,288 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000001\NTUSER.DAT
+ 2008-01-23 03:11:50 524,288 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000001\NTUSER.DAT
- 2008-01-20 23:05:39 8,192 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000002\UsrClass.dat
+ 2008-01-23 03:11:50 8,192 ----a-w C:\WINDOWS\ERUNT\SDFIX\Users\00000002\UsrClass.dat
- 2004-06-04 01:09:14 45,161 ----a-w C:\WINDOWS\system32\java.exe
+ 2007-12-14 05:57:22 135,168 ----a-w C:\WINDOWS\system32\java.exe
- 2004-06-04 01:09:20 45,163 ----a-w C:\WINDOWS\system32\javaw.exe
+ 2007-12-14 05:57:24 135,168 ----a-w C:\WINDOWS\system32\javaw.exe
+ 2007-12-14 06:59:16 139,264 ----a-w C:\WINDOWS\system32\javaws.exe
+ 2007-10-11 19:12:48 1,468,968 ------w C:\WINDOWS\system32\LegitCheckControl.dll
- 2008-01-20 23:15:44 53,166 ----a-w C:\WINDOWS\system32\perfc009.dat
+ 2008-01-23 02:59:53 53,166 ----a-w C:\WINDOWS\system32\perfc009.dat
- 2008-01-20 23:15:44 380,918 ----a-w C:\WINDOWS\system32\perfh009.dat
+ 2008-01-23 03:00:00 380,918 ----a-w C:\WINDOWS\system32\perfh009.dat
- 2006-09-25 22:58:48 14,640 ------w C:\WINDOWS\system32\spmsg.dll
+ 2007-10-08 19:46:18 14,640 ------w C:\WINDOWS\system32\spmsg.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:00 15360]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-12-01 01:04 68856]
"Aim6"="" []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [2004-08-04 07:00 208952]
"PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 07:00 455168]
"PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 07:00 455168]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-05 11:25 98394]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-05 11:24 688218]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-11-14 23:43 286720]
"eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-09-17 15:19 290816]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 00:01 110592]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-01-22 16:36 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-01-22 16:31 126976]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-11-15 13:11 267048]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 17:32 58984]
"Symantec NetDriver Monitor"="C:\PROGRA~1\SYMNET~1\SNDMon.exe" [2007-11-24 20:26 100056]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-12-01 16:29 6731312]
"googletalk"="C:\Program Files\Google\Google Talk\googletalk.exe" [2007-01-01 16:22 3739648]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-12-09 10:13 29744]
"SDTray"="C:\Program Files\Spyware Doctor\SDTrayApp.exe" [2007-10-02 16:27 1065288]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 11:09 63712]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe" [2007-12-14 03:42 144784]

C:\Documents and Settings\Customer\Start Menu\Programs\Startup\
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 19:05:35 360448]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [2007-12-01 01:04:09 126136]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 15:05:56 65588]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"bmlvqkn"= {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll [ ]
"agrlmvp"= {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll [ ]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL

S3 GoogleDesktopManager-093007-112848;Google Desktop Manager 5.5.709.30344;"C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-12-09 10:13]

.
Contents of the 'Scheduled Tasks' folder
"2007-12-05 19:57:03 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-01-18 12:39:53 C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Customer.job"
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/task:
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-24 21:47:52
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-24 21:48:55
ComboFix-quarantined-files.txt 2008-01-25 02:48:50
ComboFix2.txt 2008-01-24 02:19:28
ComboFix3.txt 2007-12-01 21:26:10
ComboFix4.txt 2007-12-01 20:07:51
ComboFix5.txt 2007-12-01 04:42:42
.
2008-01-10 01:51:59 --- E O F ---


Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:50:03 PM, on 1/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O21 - SSODL: bmlvqkn - {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll (file missing)
O21 - SSODL: agrlmvp - {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 11910 bytes


Kaspersky log:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, January 24, 2008 10:33:40 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 25/01/2008
Kaspersky Anti-Virus database records: 531830
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 31017
Number of viruses found: 29
Number of infected objects: 44
Number of suspicious objects: 0
Duration of the scan process: 00:31:16

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Confid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Content.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Privacy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Restrict.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\WebHist.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-01-24_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\Customer\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\cert8.db Object is locked skipped
C:\Documents and Settings\Customer\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\GoogleToolbarData\googlesafebrowsing.db Object is locked skipped
C:\Documents and Settings\Customer\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\history.dat Object is locked skipped
C:\Documents and Settings\Customer\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\key3.db Object is locked skipped
C:\Documents and Settings\Customer\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\parent.lock Object is locked skipped
C:\Documents and Settings\Customer\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\search.sqlite Object is locked skipped
C:\Documents and Settings\Customer\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\Customer\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Customer\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Customer\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Customer\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Customer\Local Settings\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\Customer\Local Settings\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\Customer\Local Settings\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\Customer\Local Settings\Application Data\Mozilla\Firefox\Profiles\wlubzocf.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\Customer\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Customer\Local Settings\History\History.IE5\MSHist012008012420080125\index.dat Object is locked skipped
C:\Documents and Settings\Customer\Local Settings\temp\~DF1BB6.tmp Object is locked skipped
C:\Documents and Settings\Customer\Local Settings\temp\~DF833B.tmp Object is locked skipped
C:\Documents and Settings\Customer\Local Settings\temp\~DFEA.tmp Object is locked skipped
C:\Documents and Settings\Customer\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Customer\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Customer\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Customer\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\AntiSpam\Log\Spam.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPPolicy.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPStart.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPStop.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\19654F22.vir Infected: not-a-virus:AdWare.Win32.Vapsup.od skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\1E971A32.dll Infected: Trojan-Downloader.Win32.Small.fyx skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\21C72792.exe Infected: Trojan-Downloader.Win32.Agent.evl skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\268E6DA2.exe Infected: Trojan-Clicker.Win32.Costrat.bz skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\28C249C1.swf Infected: Trojan-Downloader.SWF.Gida.a skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\3E0B4D5B.vir Infected: Trojan-Downloader.Win32.PurityScan.fe skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\4141152E.exe Infected: Trojan.Win32.Qhost.it skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\44377DF0.exe Infected: Trojan.Win32.Agent.cta skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\48733221.sys Infected: Trojan-Downloader.Win32.Agent.acl skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\51A16FAB.exe Infected: Trojan-Downloader.Win32.Suurch.cg skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\52051FFA.exe Infected: Trojan-Downloader.Win32.Agent.evl skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\66F50C66.dll Infected: Trojan-Proxy.Win32.Xorpix.bt skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\66F50C66.exe Infected: Trojan-Downloader.Win32.Agent.fjx skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\678F0591.exe Infected: Trojan.Win32.DNSChanger.acs skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\73451851.dll Infected: Trojan-Downloader.Win32.Small.gdy skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7348424E.dll Infected: Backdoor.Win32.Agent.adr skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7358143C.exe Infected: not-a-virus:AdWare.Win32.PurityScan.gq skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\735B3E38.exe Infected: Trojan-Downloader.Win32.Suurch.cg skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\74F43E77.exe Infected: Trojan-Downloader.Win32.Suurch.cg skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\75C8678D.exe Infected: Trojan-Downloader.Win32.Suurch.cg skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\763D4F0C.exe Infected: Trojan.Win32.Qhost.it skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\76417908.exe Infected: Trojan-Clicker.Win32.Costrat.bz skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\76442305.exe Infected: Trojan.Win32.Pakes.bpa skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\78CB1C3D.dll Infected: not-a-virus:AdWare.Win32.ZenoSearch.ad skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7998715B.dat Infected: Trojan-Proxy.Win32.Agent.nu skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7C1F6A93.dll Infected: not-a-virus:AdWare.Win32.PurityScan.gl skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7D1004EE.vir Infected: Rootkit.Win32.Agent.ok skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7D132EEA.vir Infected: Trojan.Win32.DNSChanger.abk skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7D176182.hos Infected: Trojan.Win32.Qhost.it skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7D1A0B7F.sys Infected: Rootkit.Win32.Agent.pj skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7D2E0769.sys Infected: Rootkit.Win32.Agent.jp skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7D65512C.exe Infected: Trojan.Win32.DNSChanger.acs skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7DAA42E0.dll Infected: Trojan-Spy.Win32.Agent.aiu skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7DD464B2.exe Infected: Trojan.Win32.Pakes.bpa skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7DFF0683.exe Infected: Trojan-Downloader.Win32.Small.gll skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7DFF0683.sys Infected: Trojan-Clicker.Win32.Costrat.bz skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7E7817FE.exe Infected: Trojan-Proxy.Win32.Xorpix.bt skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7EB20BBD.exe Infected: Trojan-Downloader.Win32.Agent.erf skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7EB20BBD.tmp/data0002 Infected: Trojan-Downloader.Win32.PurityScan.eg skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7EB20BBD.tmp NSIS: infected - 1 skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7EB20BBD.tmp CryptFF: infected - 1 skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7EB635BA.exe Infected: Trojan.Win32.Agent.crf skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7EB95FB6.exe Infected: Trojan-Downloader.Win32.PurityScan.eg skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{822C198E-65A3-42A3-93F2-2700DD3C76F3}\RP60\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{F77E2E45-8C43-4EE8-B8D7-C944CE69F1FC}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\etc\1.hosts Infected: Trojan.Win32.Qhost.it skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.


Thank you and I look forward to hearing back from you soon.
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Old 01-25-2008, 03:00 PM   #6 (permalink)
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Join Date: Sep 2005
Location: Glasgow
Posts: 25,134
OS: Win XP Pro SP3 / Win 7 Pro

My System

Blog Entries: 10
Re: I have a Dowloader virus with lots of popups - please help

Hi again

Looking good.


Go to My Computer > Tools > Folder Options > View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System files and Folders are showing / visible. Uncheck the Hide protected operating system files option.



Clear out Norton's Quarantine folder. If you're unsure on how to do it, you can use Symantec's guide.



Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
O21 - SSODL: bmlvqkn - {6491FFDC-6DAA-491F-9A9A-BFFC157E50F6} - C:\WINDOWS\bmlvqkn.dll (file missing)
O21 - SSODL: agrlmvp - {013221D6-8DFD-4843-A023-EB356DA3115A} - C:\WINDOWS\agrlmvp.dll (file missing)


Please remember to close all other windows, including browsers then click Fix checked.


Delete the following File indicated in RED if it still exists.

C:\WINDOWS\system32\drivers\etc\1.hosts

Note: If it proves to be stubborn, you may have to boot to Safe Mode to delete it.


Post back with a fresh HijackThis Log.
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Old 01-25-2008, 05:49 PM   #7 (permalink)
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Join Date: Jan 2008
Posts: 5
OS: XP


Re: I have a Dowloader virus with lots of popups - please help

Okay, everything is looking good. Here is the latest Hijack This log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:48:25 PM, on 1/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 11521 bytes
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Old 01-26-2008, 08:35 AM   #8 (permalink)
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Posts: 25,134
OS: Win XP Pro SP3 / Win 7 Pro

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Re: I have a Dowloader virus with lots of popups - please help

All your logs are clean. Any more problems? If not we’ll just tidy up and I’ll let you go, along with my recommendations for staying safe and secure.


Reset Hidden/System Files
To reset your hidden and system files:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Deselect the Show hidden files and folders option.
  • Select the Hide file extensions for known types option.
  • Select the Hide protected operating system files option.
  • Click Yes to confirm.
  • Click OK.



The following procedure will clear out the tools we've used as well as the backups and quarantines created by the fix. It will also reset your System Restore by flushing out previous restore points (which contain the infections) and create a new restore point.

Click Start > Run and copy/paste, or type the following bold text into the Run box and click OK:


ComboFix /u



Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

Spyware Blaster to help prevent spyware from installing in the first place.
Spyware Guard to catch and block spyware before it can execute.
Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here.


Ad-aware

Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here.


IE-SPYAD
IE-Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impairs attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here.


SnoopFree

SnoopFree is a real time monitor that notifies you when a programme wants to record your keystrokes or read your screen. Note that SnoopFree is only for XP systems.


MVPS Hosts File

The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. Note that if you use a company provided HOSTS file you should not use the MVPS HOSTS file.


Alternate Browsers

Try the following free alternate browsers rather than Internet Explorer
Firefox
Opera
Maxthon


Firewalls

A good firewall will monitor incoming and outgoing traffic. NOTE: Microsoft's Firewall does not monitor outgoing traffic. If you do not have a firewall, here are 3 free ones available for personal use:
Comodo Personal Firewall
Sygate Personal Firewall
ZoneAlarm


Anti Virus Software

It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online antivirus scanners:
Anti-Spyware Tutorial

Here are three very good free Antivirus products which are available:
BitDefender Free
Avast!
AVG

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Other Protection

Winpatrol - Download and install the free version of Winpatrol. A tutorial for this product is located here:
Using Winpatrol to protect your computer.


In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles

PC Safety & Security - What Do I Need?.
Making Internet Explorer Safer.

Keep clean and safe and enjoy your computing!

Please respond to this thread one more time so we can mark this thread as resolved.
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Old 01-26-2008, 12:40 PM   #9 (permalink)
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Join Date: Jan 2008
Posts: 5
OS: XP


Re: I have a Dowloader virus with lots of popups - please help

THANK YOU SO MUCH! Everything is working so much better now. I have downloaded these programs and will take the necessary steps to make sure I am safer with my internet use. I am also using Firefox from now on, no more Internet Explorer. Again, thank you!
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