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Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Rhode Island, USA
Posts: 6,342
OS: XP Home SP3, XP MCE SP3, XP Pro SP3
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Re: Pop-up problems, spyware alerts, please help
Hello and welcome to TSF.
![]() I am posting your HijackThis log here for convenience. Please do not attach the logs unless you are specifically asked to do so. Thank you for understanding. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:39:38 PM, on 12/3/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\SYSTEM32\Ati2evxx.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Windows Media Player\WMPNSCFG.exe C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Intel\IDU\awServ.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\Program Files\Executive Software\Diskeeper\DkService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\PROGRA~1\Yahoo!\browser\ycommon.exe C:\WINDOWS\explorer.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\cmd.exe C:\WINDOWS\SYSTEM32\cscript.exe C:\WINDOWS\system32\cmd.exe C:\WINDOWS\SYSTEM32\cscript.exe C:\WINDOWS\system32\cmd.exe C:\WINDOWS\SYSTEM32\cscript.exe C:\WINDOWS\system32\cmd.exe C:\WINDOWS\SYSTEM32\cscript.exe C:\WINDOWS\system32\cmd.exe C:\WINDOWS\SYSTEM32\cscript.exe C:\Program Files\Trend Micro\Crusty.exe\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php...MjI6Ojg5&lid=2 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll O2 - BHO: MSVPS System - {74C44274-2A2D-4A99-B00B-CCA3912349F3} - C:\WINDOWS\vipextpxm.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: The voipwet - {0687766B-F048-43D1-B33B-DBE6FE9AE712} - C:\WINDOWS\voipwet.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe" O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe" O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?b2d4670c1fed4d62994c965c62efffca O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?b2d4670c1fed4d62994c965c62efffca O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\dtv\EXPLBAR.DLL O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE0} - https://www.external.net/external/citrix/ica32t.exe O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - http://us.dl1.yimg.com/download.yaho...st_current.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1156914127765 O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1156914121156 O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab O16 - DPF: {97E71027-0BA2-44F2-97DB-F84D808ED0B6} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab55762.cab O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{8EE440BC-DA37-4A7B-8A74-E96C944AA295}: NameServer = 68.94.156.1 68.94.157.1 O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll O21 - SSODL: kopmet - {64F65E54-B7D1-41EF-AE0E-1C2231C8FE94} - C:\WINDOWS\kopmet.dll O21 - SSODL: jetctrl - {912C72FE-74A4-4E50-B54A-1718A805EF53} - C:\WINDOWS\jetctrl.dll O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AdminWorks Agent X6 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Program Files\Intel\IDU\awServ.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe O23 - Service: NTRU Hybrid TSS v1.05 TCSD (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v1.05\bin\tcsd_win32.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe O24 - Desktop Component 0: Microsoft Corporation - http://www.microsoft.com/
__________________
My services are free. However, you can donate to TSF to help keep it running. ![]() ![]() Member of ASAP since 2005 Member of UNITE since 2006 |
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#3 (permalink) | |
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Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Rhode Island, USA
Posts: 6,342
OS: XP Home SP3, XP MCE SP3, XP Pro SP3
|
Re: Pop-up problems, spyware alerts, please help
Quote:
================================== Please download ComboFix from Here to your Desktop. **Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop** -------------------------------------------------------------------- 1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
2. Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review ****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze **** *If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
__________________
My services are free. However, you can donate to TSF to help keep it running. ![]() ![]() Member of ASAP since 2005 Member of UNITE since 2006 Last edited by amateur; 12-05-2007 at 12:53 PM. |
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#5 (permalink) |
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Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Rhode Island, USA
Posts: 6,342
OS: XP Home SP3, XP MCE SP3, XP Pro SP3
|
Re: Pop-up problems, spyware alerts, please help
Thank you for the logs. While I work on them, I'll post them here for convenience. Next time, please post them unless you're specifically asked to attach them.
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:59:11 PM, on 12/5/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Windows Media Player\WMPNSCFG.exe C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Intel\IDU\awServ.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\Program Files\Executive Software\Diskeeper\DkService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Program Files\Internet Explorer\iexplore.exe C:\PROGRA~1\Yahoo!\browser\ycommon.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll O2 - BHO: MSVPS System - {74C44274-2A2D-4A99-B00B-CCA3912349F3} - C:\WINDOWS\vipextpxm.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: The voipwet - {0687766B-F048-43D1-B33B-DBE6FE9AE712} - C:\WINDOWS\voipwet.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe" O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe" O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?b2d4670c1fed4d62994c965c62efffca O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?b2d4670c1fed4d62994c965c62efffca O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\dtv\EXPLBAR.DLL O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE0} - https://www.external.net/external/citrix/ica32t.exe O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - http://us.dl1.yimg.com/download.yaho...st_current.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1156914127765 O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1156914121156 O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab O16 - DPF: {97E71027-0BA2-44F2-97DB-F84D808ED0B6} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab55762.cab O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{8EE440BC-DA37-4A7B-8A74-E96C944AA295}: NameServer = 68.94.156.1 68.94.157.1 O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll O21 - SSODL: kopmet - {64F65E54-B7D1-41EF-AE0E-1C2231C8FE94} - C:\WINDOWS\kopmet.dll O21 - SSODL: jetctrl - {912C72FE-74A4-4E50-B54A-1718A805EF53} - C:\WINDOWS\jetctrl.dll O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AdminWorks Agent X6 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Program Files\Intel\IDU\awServ.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe O23 - Service: NTRU Hybrid TSS v1.05 TCSD (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v1.05\bin\tcsd_win32.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe O24 - Desktop Component 0: Microsoft Corporation - http://www.microsoft.com/ -- End of file - 12012 bytes ComboFix 07-12-02.6 - Sandra 2007-12-05 23:15:49.1 - NTFSx86 Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.502 [GMT -5:00] Running from: C:\Documents and Settings\Sandra\Desktop\ComboFix.exe * Created a new restore point . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . C:\Documents and Settings\Sandra\Desktop\Error Cleaner.url C:\Documents and Settings\Sandra\Desktop\Privacy Protector.url C:\Documents and Settings\Sandra\Desktop\Spyware&Malware Protection.url C:\Documents and Settings\Sandra\Favorites\Error Cleaner.url C:\Documents and Settings\Sandra\Favorites\Privacy Protector.url C:\Documents and Settings\Sandra\Favorites\Spyware&Malware Protection.url C:\Program Files\NewMediaCodec C:\Program Files\NewMediaCodec\install.ico C:\Program Files\NewMediaCodec\Uninstall.exe C:\WINDOWS\dat.txt C:\WINDOWS\rs.txt C:\WINDOWS\search_res.txt . ((((((((((((((((((((((((( Files Created from 2007-11-06 to 2007-12-06 ))))))))))))))))))))))))))))))) . 2007-12-03 20:08 . 2007-12-05 23:08 <DIR> d-------- C:\Program Files\Trend Micro 2007-12-03 08:34 . 2007-12-03 04:30 271,360 --a------ C:\WINDOWS\jetctrl.dll 2007-12-03 08:34 . 2007-12-03 04:30 253,952 --a------ C:\WINDOWS\vipextpxm.dll 2007-12-03 08:34 . 2007-12-03 04:30 208,896 --a------ C:\WINDOWS\kopmet.dll 2007-12-03 08:34 . 2007-12-03 04:31 167,936 --a------ C:\WINDOWS\voipwet.dll 2007-12-03 08:34 . 2007-12-03 04:31 77,824 --a------ C:\WINDOWS\nretcip.exe 2007-12-03 08:29 . 2007-12-03 08:29 <DIR> d-------- C:\Program Files\RichVideoCodec 2007-11-30 23:57 . 2007-11-30 23:57 317,616 --a------ C:\WINDOWS\system32\drivers\srtspl.sys 2007-11-30 23:57 . 2007-11-30 23:57 279,088 --a------ C:\WINDOWS\system32\drivers\srtsp.sys 2007-11-30 23:57 . 2007-11-30 23:57 43,696 --a------ C:\WINDOWS\system32\drivers\srtspx.sys 2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspx.cat 2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspl.cat 2007-11-30 23:57 . 2007-11-30 23:57 10,545 --a------ C:\WINDOWS\system32\drivers\srtsp.cat 2007-11-30 23:57 . 2007-11-30 23:57 1,430 --a------ C:\WINDOWS\system32\drivers\srtspl.inf 2007-11-30 23:57 . 2007-11-30 23:57 1,421 --a------ C:\WINDOWS\system32\drivers\srtspx.inf 2007-11-30 23:57 . 2007-11-30 23:57 1,415 --a------ C:\WINDOWS\system32\drivers\srtsp.inf 2007-11-24 10:17 . 2007-11-24 10:17 <DIR> d-------- C:\Program Files\ahead 2007-11-24 10:17 . 2007-11-24 10:17 831,488 --------- C:\WINDOWS\UNMRW.exe 2007-11-24 10:17 . 2007-11-24 10:17 155,648 --------- C:\WINDOWS\system32\NeroCheck.exe 2007-11-24 10:17 . 2007-11-24 10:17 70,532 --------- C:\WINDOWS\UNMRW.cfg 2007-11-24 10:17 . 2007-11-24 10:17 7,582 --------- C:\WINDOWS\system32\drivers\incdrm.sys 2007-11-11 09:53 . 2007-11-11 09:53 13 --a------ C:\alrt_200.data . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2007-12-06 04:14 --------- d-----w C:\Program Files\Common Files\Symantec Shared 2007-12-05 18:32 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec 2007-12-05 18:26 --------- d-----w C:\Program Files\Steam 2007-12-05 18:18 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF 2007-12-05 18:18 60,800 ----a-w C:\WINDOWS\system32\S32EVNT1.DLL 2007-12-05 18:18 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS 2007-12-05 18:18 10,740 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT 2007-12-05 18:18 --------- d-----w C:\Program Files\Symantec 2007-11-30 22:35 --------- d-----w C:\Program Files\Windows Live Toolbar 2007-11-16 18:35 --------- d-----w C:\Program Files\Norton AntiVirus 2007-10-27 14:16 --------- d-----w C:\Program Files\Common Files\Adobe . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{74C44274-2A2D-4A99-B00B-CCA3912349F3}] 2007-12-03 04:30 253952 --a------ C:\WINDOWS\vipextpxm.dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar] "{0687766B-F048-43D1-B33B-DBE6FE9AE712}"= C:\WINDOWS\voipwet.dll [2007-12-03 04:31 167936] [HKEY_CLASSES_ROOT\clsid\{0687766b-f048-43d1-b33b-dbe6fe9ae712}] [HKEY_CLASSES_ROOT\voipwet.ToolBar.1] [HKEY_CLASSES_ROOT\TypeLib\{CF026274-F586-4940-86BD-065139E90B5C}] [HKEY_CLASSES_ROOT\voipwet.ToolBar] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:00] "Steam"="C:\Program Files\Steam\Steam.exe" [2006-03-10 15:15] "WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 20:05] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 03:00] "DiskeeperSystray"="C:\Program Files\Executive Software\Diskeeper\DkIcon.exe" [2005-04-25 06:49] "SigmatelSysTrayApp"="sttray.exe" [] "LVCOMS"="C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE" [2002-12-10 16:54] "ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 21:59] "osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [2006-09-05 21:22] "Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 18:20] "Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 18:51] "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-08-29 21:34] "Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 15:38] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce] "RunNarrator"="Narrator.exe" [2006-10-04 03:48 C:\WINDOWS\system32\narrator.exe] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad] "kopmet"= {64F65E54-B7D1-41EF-AE0E-1C2231C8FE94} - C:\WINDOWS\kopmet.dll [2007-12-03 04:30 208896] "jetctrl"= {912C72FE-74A4-4E50-B54A-1718A805EF53} - C:\WINDOWS\jetctrl.dll [2007-12-03 04:30 271360] [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^ymetray.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ymetray.lnk backup=C:\WINDOWS\pss\ymetray.lnkCommon Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Sandra^Start Menu^Programs^Startup^Adobe Gamma.lnk] path=C:\Documents and Settings\Sandra\Start Menu\Programs\Startup\Adobe Gamma.lnk backup=C:\WINDOWS\pss\Adobe Gamma.lnkStartup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader] 2005-09-16 00:37 57344 --a------ C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\awTray.exe] 2005-12-01 13:59 1305600 --a------ C:\Program Files\Intel\IDU\awtray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelAudioStudio] C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe TRAY [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ipTray.exe] 2005-12-02 19:50 1687552 --a------ C:\Program Files\Intel\IDU\iptray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Logitech Utility] Logi_MwX.Exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechGalleryRepair] 2002-12-10 17:32 155648 --a------ C:\Program Files\Logitech\ImageStudio\ISStart.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechImageStudioTray] 2002-12-10 17:31 61440 --a------ C:\Program Files\Logitech\ImageStudio\LogiTray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr] C:\Program Files\MSN Messenger\msnmsgr.exe /background [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task] C:\Program Files\QuickTime\qttask.exe -atboottime [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl] 2005-01-12 02:01 32768 --a------ C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioDragToDisc] 2005-03-01 17:52 1695744 --a------ C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype] C:\Program Files\Skype\Phone\Skype.exe /nosplash /minimized [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartCCC] 2006-11-10 11:35 90112 --a------ C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG] 2006-10-18 20:05 204288 --------- C:\Program Files\Windows Media Player\WMPNSCFG.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe -quiet [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\YBrowser] 2006-07-21 15:19 129536 --a------ C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\zBrowser Launcher] 2004-03-18 11:33 892928 --a------ C:\Program Files\Logitech\iTouch\iTouch.exe R0 stmtpm;STM TPM Service;C:\WINDOWS\system32\DRIVERS\stm_tpm.sys R1 DVDVRRdr_xp;DVDVRRdr_xp;C:\WINDOWS\system32\drivers\DVDVRRdr_xp.sys R1 OsaFsLoc;OsaFsLoc;\??\C:\WINDOWS\system32\drivers\OsaFsLoc.sys R1 UBHelper;UBHelper;C:\WINDOWS\system32\drivers\UBHelper.sys R1 UDFReadr;UDFReadr;C:\WINDOWS\system32\drivers\UDFReadr.sys R2 osaio;osaio;\??\C:\WINDOWS\system32\drivers\osaio.sys R2 SIODRV;SIODRV;\??\C:\WINDOWS\system32\drivers\SIODRV.SYS R3 RTSTOR;USB Mass Stroage Device;C:\WINDOWS\system32\drivers\RTSTOR.SYS R3 smbusp;Intel(R) SMBus 2.0 Driver;C:\WINDOWS\system32\DRIVERS\intelsmb.sys R3 WinDriver6;WinDriver6;C:\WINDOWS\system32\drivers\windrvr6.sys S3 FlexBios;FlexBIOS Service;\??\C:\WINDOWS\System32\Drivers\FlexBios.sys S3 Invoker;Flash5 Invoker Service;\??\C:\WINDOWS\System32\Drivers\Invoker.sys *Newly Created Service* - CATCHME *Newly Created Service* - LIVEUPDATE_NOTICE_EX *Newly Created Service* - LIVEUPDATE_NOTICE_SERVICE *Newly Created Service* - PROCEXP90 . Contents of the 'Scheduled Tasks' folder "2007-12-05 18:54:00 C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job" - C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE "2007-12-05 18:46:26 C:\WINDOWS\Tasks\MP Scheduled Scan.job" - C:\Program Files\Windows Defender\MpCmdRun.exe "2007-12-01 01:53:55 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Sandra.job" - C:\PROGRA~1\NORTON~1\Navw32.exeh/TASK: . ************************************************************************** catchme 0.3.1318 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2007-12-05 23:17:13 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . Completion time: 2007-12-05 23:17:34 . --- E O F ---
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#6 (permalink) |
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Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Rhode Island, USA
Posts: 6,342
OS: XP Home SP3, XP MCE SP3, XP Pro SP3
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Re: Pop-up problems, spyware alerts, please help
Hi,
Please go to Start > Control Panel > Display Properties > Desktop > Customize Desktop... > Web tab Uncheck and delete everything you find in there. (Except for "My Current Home Page.") ===================================== Go to Start>Control Panel>Add or Remove Programs and remove the following program, if present: RichVideoCodec ===================================== Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
Scan with HijackThis and put a checkmark against the following entries: R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust.../search/ie.htm R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com O2 - BHO: MSVPS System - {74C44274-2A2D-4A99-B00B-CCA3912349F3} - C:\WINDOWS\vipextpxm.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O3 - Toolbar: The voipwet - {0687766B-F048-43D1-B33B-DBE6FE9AE712} - C:\WINDOWS\voipwet.dll O21 - SSODL: kopmet - {64F65E54-B7D1-41EF-AE0E-1C2231C8FE94} - C:\WINDOWS\kopmet.dll O21 - SSODL: jetctrl - {912C72FE-74A4-4E50-B54A-1718A805EF53} - C:\WINDOWS\jetctrl.dll Close all browsers/windows other than HijackThis and click on "fix checked". Exit HijackThis. ====================================== Open notepad (it must be notepad, not wordpad, or it won't work) and copy/paste the text in the quotebox below into it (starting from File::): Code:
File:: C:\WINDOWS\jetctrl.dll C:\WINDOWS\vipextpxm.dll C:\WINDOWS\kopmet.dll C:\WINDOWS\voipwet.dll C:\WINDOWS\nretcip.exe Folder:: C:\Program Files\RichVideoCodec ![]() Refering to the picture above, drag CFScript.txt into ComboFix.exe When finished, it shall produce a log for you. Post that log in your next reply. Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall ==================================== Restart your computer. Scan with HijackThis and save the report. ==================================== Post the fresh HijackThis log along with the CFScript.txt.
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My services are free. However, you can donate to TSF to help keep it running. ![]() ![]() Member of ASAP since 2005 Member of UNITE since 2006 |
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#8 (permalink) | |
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Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Rhode Island, USA
Posts: 6,342
OS: XP Home SP3, XP MCE SP3, XP Pro SP3
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Re: Pop-up problems, spyware alerts, please help
Hi,
Quote:
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My services are free. However, you can donate to TSF to help keep it running. ![]() ![]() Member of ASAP since 2005 Member of UNITE since 2006 Last edited by amateur; 12-10-2007 at 07:19 PM. |
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#9 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 6
OS: WinXP SP2
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Re: Pop-up problems, spyware alerts, please help
ComboFix 07-12-02.6 - Sandra 2007-12-10 21:00:30.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.518 [GMT -5:00] Running from: C:\Documents and Settings\Sandra\Desktop\ComboFix.exe Command switches used :: C:\Documents and Settings\Sandra\Desktop\CFScript.txt * Created a new restore point FILE C:\WINDOWS\jetctrl.dll C:\WINDOWS\kopmet.dll C:\WINDOWS\nretcip.exe C:\WINDOWS\vipextpxm.dll C:\WINDOWS\voipwet.dll . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . C:\Documents and Settings\Sandra\Desktop\Error Cleaner.url C:\Documents and Settings\Sandra\Desktop\Privacy Protector.url C:\Documents and Settings\Sandra\Desktop\Spyware&Malware Protection.url C:\Documents and Settings\Sandra\Favorites\Error Cleaner.url C:\Documents and Settings\Sandra\Favorites\Privacy Protector.url C:\Documents and Settings\Sandra\Favorites\Spyware&Malware Protection.url C:\Program Files\RichVideoCodec C:\WINDOWS\dat.txt C:\WINDOWS\jetctrl.dll C:\WINDOWS\kopmet.dll C:\WINDOWS\nretcip.exe C:\WINDOWS\search_res.txt . ((((((((((((((((((((((((( Files Created from 2007-11-11 to 2007-12-11 ))))))))))))))))))))))))))))))) . 2007-12-10 20:27 . 2007-09-24 23:31 69,632 --a------ C:\WINDOWS\system32\javacpl.cpl 2007-12-10 20:26 . 2007-12-10 20:27 <DIR> d-------- C:\Program Files\Java 2007-12-10 20:26 . 2007-12-10 20:26 <DIR> d-------- C:\Program Files\Common Files\Java 2007-12-03 20:08 . 2007-12-05 23:54 <DIR> d-------- C:\Program Files\Trend Micro 2007-11-30 23:57 . 2007-11-30 23:57 317,616 --a------ C:\WINDOWS\system32\drivers\srtspl.sys 2007-11-30 23:57 . 2007-11-30 23:57 279,088 --a------ C:\WINDOWS\system32\drivers\srtsp.sys 2007-11-30 23:57 . 2007-11-30 23:57 43,696 --a------ C:\WINDOWS\system32\drivers\srtspx.sys 2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspx.cat 2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspl.cat 2007-11-30 23:57 . 2007-11-30 23:57 10,545 --a------ C:\WINDOWS\system32\drivers\srtsp.cat 2007-11-30 23:57 . 2007-11-30 23:57 1,430 --a------ C:\WINDOWS\system32\drivers\srtspl.inf 2007-11-30 23:57 . 2007-11-30 23:57 1,421 --a------ C:\WINDOWS\system32\drivers\srtspx.inf 2007-11-30 23:57 . 2007-11-30 23:57 1,415 --a------ C:\WINDOWS\system32\drivers\srtsp.inf 2007-11-24 10:17 . 2007-11-24 10:17 <DIR> d-------- C:\Program Files\ahead 2007-11-24 10:17 . 2007-11-24 10:17 831,488 --------- C:\WINDOWS\UNMRW.exe 2007-11-24 10:17 . 2007-11-24 10:17 155,648 --------- C:\WINDOWS\system32\NeroCheck.exe 2007-11-24 10:17 . 2007-11-24 10:17 70,532 --------- C:\WINDOWS\UNMRW.cfg 2007-11-24 10:17 . 2007-11-24 10:17 7,582 --------- C:\WINDOWS\system32\drivers\incdrm.sys 2007-11-11 09:53 . 2007-11-11 09:53 13 --a------ C:\alrt_200.data . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2007-12-11 02:03 --------- d-----w C:\Program Files\Steam 2007-12-11 02:03 --------- d-----w C:\Program Files\Google 2007-12-11 01:08 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec 2007-12-06 04:30 --------- d-----w C:\Program Files\Common Files\Symantec Shared 2007-12-05 18:18 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF 2007-12-05 18:18 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS 2007-12-05 18:18 10,740 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT 2007-12-05 18:18 --------- d-----w C:\Program Files\Symantec 2007-11-30 22:35 --------- d-----w C:\Program Files\Windows Live Toolbar 2007-11-16 18:35 --------- d-----w C:\Program Files\Norton AntiVirus 2007-10-27 14:16 --------- d-----w C:\Program Files\Common Files\Adobe . ((((((((((((((((((((((((((((( snapshot@2007-12-05_23.17.14.14 ))))))))))))))))))))))))))))))))))))))))) . - 2007-05-29 17:55:35 22,112 ----a-r C:\WINDOWS\system32\drivers\COH_Mon.sys + 2007-05-29 18:55:35 22,112 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.sys - 2007-07-12 05:22:00 135,168 ----a-w C:\WINDOWS\system32\java.exe + 2007-09-25 03:30:28 135,168 ----a-w C:\WINDOWS\system32\java.exe - 2007-07-12 05:22:04 135,168 ----a-w C:\WINDOWS\system32\javaw.exe + 2007-09-25 03:30:30 135,168 ----a-w C:\WINDOWS\system32\javaw.exe - 2007-07-12 06:22:38 139,264 ----a-w C:\WINDOWS\system32\javaws.exe + 2007-09-25 04:31:42 139,264 ----a-w C:\WINDOWS\system32\javaws.exe . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 07:00] "Steam"="C:\Program Files\Steam\Steam.exe" [2006-03-10 15:15] "WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 20:05] "swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [2007-12-10 20:39] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "DiskeeperSystray"="C:\Program Files\Executive Software\Diskeeper\DkIcon.exe" [2005-04-25 06:49] "SigmatelSysTrayApp"="sttray.exe" [] "LVCOMS"="C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE" [2002-12-10 16:54] "ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 21:59] "osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [2006-09-05 21:22] "Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 18:20] "Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 18:51] "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-08-29 21:34] "Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51] "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 15:38] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce] "RunNarrator"="Narrator.exe" [2006-10-04 03:48 C:\WINDOWS\system32\narrator.exe] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad] "kopmet"= {1F2533EA-9A10-4D8D-8331-C41770C92B25} - C:\WINDOWS\kopmet.dll [ ] "jetctrl"= {E5423171-C668-4E6A-9A06-429C412A4EC3} - C:\WINDOWS\jetctrl.dll [ ] [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^ymetray.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ymetray.lnk backup=C:\WINDOWS\pss\ymetray.lnkCommon Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Sandra^Start Menu^Programs^Startup^Adobe Gamma.lnk] path=C:\Documents and Settings\Sandra\Start Menu\Programs\Startup\Adobe Gamma.lnk backup=C:\WINDOWS\pss\Adobe Gamma.lnkStartup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader] 2005-09-16 00:37 57344 --a------ C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\awTray.exe] 2005-12-01 13:59 1305600 --a------ C:\Program Files\Intel\IDU\awtray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelAudioStudio] C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe TRAY [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ipTray.exe] 2005-12-02 19:50 1687552 --a------ C:\Program Files\Intel\IDU\iptray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Logitech Utility] Logi_MwX.Exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechGalleryRepair] 2002-12-10 17:32 155648 --a------ C:\Program Files\Logitech\ImageStudio\ISStart.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechImageStudioTray] 2002-12-10 17:31 61440 --a------ C:\Program Files\Logitech\ImageStudio\LogiTray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr] C:\Program Files\MSN Messenger\msnmsgr.exe /background [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task] C:\Program Files\QuickTime\qttask.exe -atboottime [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl] 2005-01-12 02:01 32768 --a------ C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioDragToDisc] 2005-03-01 17:52 1695744 --a------ C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype] C:\Program Files\Skype\Phone\Skype.exe /nosplash /minimized [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartCCC] 2006-11-10 11:35 90112 --a------ C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG] 2006-10-18 20:05 204288 --------- C:\Program Files\Windows Media Player\WMPNSCFG.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe -quiet [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\YBrowser] 2006-07-21 15:19 129536 --a------ C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\zBrowser Launcher] 2004-03-18 11:33 892928 --a------ C:\Program Files\Logitech\iTouch\iTouch.exe . Contents of the 'Scheduled Tasks' folder "2007-12-11 01:54:00 C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job" - C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE "2007-12-11 01:22:02 C:\WINDOWS\Tasks\MP Scheduled Scan.job" - C:\Program Files\Windows Defender\MpCmdRun.exe "2007-12-01 01:53:55 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Sandra.job" - C:\PROGRA~1\NORTON~1\Navw32.exeh/TASK: . ************************************************************************** catchme 0.3.1318 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2007-12-10 21:03:57 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . Completion time: 2007-12-10 21:04:30 - machine was rebooted C:\ComboFix2.txt ... 2007-12-05 23:17 . --- E O F --- Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:10:23 PM, on 12/10/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Windows Media Player\WMPNSCFG.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Intel\IDU\awServ.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\Program Files\Executive Software\Diskeeper\DkService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php...MjI6Ojg5&lid=2 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe" O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe" O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?b2d4670c1fed4d62994c965c62efffca O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?b2d4670c1fed4d62994c965c62efffca O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\dtv\EXPLBAR.DLL O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE0} - https://www.external.net/external/citrix/ica32t.exe O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - http://us.dl1.yimg.com/download.yaho...st_current.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1156914127765 O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1156914121156 O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab O16 - DPF: {97E71027-0BA2-44F2-97DB-F84D808ED0B6} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab55762.cab O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll O21 - SSODL: kopmet - {1F2533EA-9A10-4D8D-8331-C41770C92B25} - C:\WINDOWS\kopmet.dll (file missing) O21 - SSODL: jetctrl - {E5423171-C668-4E6A-9A06-429C412A4EC3} - C:\WINDOWS\jetctrl.dll (file missing) O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AdminWorks Agent X6 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Program Files\Intel\IDU\awServ.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe O23 - Service: NTRU Hybrid TSS v1.05 TCSD (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v1.05\bin\tcsd_win32.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe O24 - Desktop Component 0: Microsoft Corporation - http://www.microsoft.com/ -- End of file - 11815 bytes |
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#10 (permalink) |
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Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Rhode Island, USA
Posts: 6,342
OS: XP Home SP3, XP MCE SP3, XP Pro SP3
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Re: Pop-up problems, spyware alerts, please help
Hi,
Thank you for the logs. I cannot find any conclusive information on this file. Do you have any idea which program may have created it: C:\alrt_200.data Please disable Windows Defender Real Time Protection as it may interfere with the fix. To disable Windows Defender:
============================================== Scan with HijackThis and put a checkmark against the following entries: R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php...MjI6Ojg5&lid=2 O21 - SSODL: kopmet - {1F2533EA-9A10-4D8D-8331-C41770C92B25} - C:\WINDOWS\kopmet.dll (file missing) O21 - SSODL: jetctrl - {E5423171-C668-4E6A-9A06-429C412A4EC3} - C:\WINDOWS\jetctrl.dll (file missing) O24 - Desktop Component 0: Microsoft Corporation - http://www.microsoft.com/ Close all browsers/windows except HijackThis and click on "fix checked". ============================================== Restart your computer for the changes to take place. ============================================== Go to Start>Control Panel>Add/Remove Programs and remove if Kaspersky online scanner is present prior to downloading the most up-to-date one. Now run this online scan using Internet Explorer: Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner Next Click on Launch Kaspersky Online Scanner You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
__________________
My services are free. However, you can donate to TSF to help keep it running. ![]() ![]() Member of ASAP since 2005 Member of UNITE since 2006 |
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#11 (permalink) |
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Registered User
Join Date: Dec 2007
Posts: 6
OS: WinXP SP2
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Re: Pop-up problems, spyware alerts, please help
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KASPERSKY ONLINE SCANNER REPORT Sunday, December 16, 2007 2:15:19 AM Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 16/12/2007 Kaspersky Anti-Virus database records: 452755 ------------------------------------------------------------------------------- Scan Settings: Scan using the following antivirus database: standard Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: A:\ C:\ D:\ E:\ F:\ G:\ I:\ Scan Statistics: Total number of scanned objects: 72660 Number of viruses found: 0 Number of infected objects: 0 Number of suspicious objects: 0 Duration of the scan process: 00:42:29 Infected Object Name / Virus Name / Last Action C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\52d07b4b579311800d2c2efafd74e361_dff553bf-8e44-401b-a103-2da88150db0f Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\5419cd67f3f418dc9253ca3c1476dcda_dff553bf-8e44-401b-a103-2da88150db0f Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\81151b0eb254bbcf2dab988093fd5179_dff553bf-8e44-401b-a103-2da88150db0f Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\ef08b64f7d5c41f4f99737f7bb4fb3da_dff553bf-8e44-401b-a103-2da88150db0f Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\f614691397abfe252c2da8813476c796_dff553bf-8e44-401b-a103-2da88150db0f Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\f6e0e407896d8de8dde263e6074154de_dff553bf-8e44-401b-a103-2da88150db0f Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-07022007-155023.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-12-15_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\836ABAD1.TMP Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\E9691922.TMP Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\Sandra\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Sandra\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Sandra\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Sandra\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{2C2F138F-B66F-4CAC-9B98-9EC10E59EF10} Object is locked skipped C:\Documents and Settings\Sandra\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Sandra\Local Settings\temp\BIT30.tmp Object is locked skipped C:\Documents and Settings\Sandra\Local Settings\temp\~DFB417.tmp Object is locked skipped C:\Documents and Settings\Sandra\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Sandra\ntuser.dat Object is locked skipped C:\Documents and Settings\Sandra\ntuser.dat.LOG Object is locked skipped C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped C:\Program Files\Norton AntiVirus\AVApp.log Object is locked skipped C:\Program Files\Norton AntiVirus\AVError.log Object is locked skipped C:\Program Files\Norton AntiVirus\AVVirus.log Object is locked skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{236E7F53-4173-41FC-9558-042999EF6AB7}\RP659\change.log Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb Object is locked skipped C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log Object is locked skipped C:\WINDOWS\SoftwareDistribution\DataStore\Logs\tmp.edb Object is locked skipped C:\WINDOWS\SoftwareDistribution\EventCache\{9AA40B5F-5FD3-4A42-A572-AA6AF3DDE48E}.bin Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\Internet.evt Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\Temp\Perflib_Perfdata_e38.dat Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped I:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped Scan process completed. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2:17:02 AM, on 12/16/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Windows Media Player\WMPNSCFG.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Intel\IDU\awServ.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\Program Files\Executive Software\Diskeeper\DkService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\PROGRA~1\Yahoo!\browser\ycommon.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe" O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe" O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?b2d4670c1fed4d62994c965c62efffca O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?b2d4670c1fed4d62994c965c62efffca O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\dtv\EXPLBAR.DLL O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE0} - https://www.external.net/external/citrix/ica32t.exe O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - http://us.dl1.yimg.com/download.yaho...st_current.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1156914127765 O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1156914121156 O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab O16 - DPF: {97E71027-0BA2-44F2-97DB-F84D808ED0B6} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab55762.cab O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{8EE440BC-DA37-4A7B-8A74-E96C944AA295}: NameServer = 68.94.156.1 68.94.157.1 O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AdminWorks Agent X6 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Program Files\Intel\IDU\awServ.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe O23 - Service: NTRU Hybrid TSS v1.05 TCSD (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v1.05\bin\tcsd_win32.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe -- End of file - 11509 bytes I think the problem is solved. Thank you very much. |
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#12 (permalink) |
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Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Rhode Island, USA
Posts: 6,342
OS: XP Home SP3, XP MCE SP3, XP Pro SP3
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Re: Pop-up problems, spyware alerts, please help
Hi,
Glad to hear that the problem is solved. Your logs are clean and you're all set to go I believe. Here are some some final steps and tips.
Here are some steps to make your surfing more secure in future: Make your Internet Explorer more secure - This can be done by following these simple instructions: From within Internet Explorer click on the Tools menu and then click on Options. Click once on the Security tab Click once on the Internet icon so it becomes highlighted. Click once on the Custom Level button. Change the Download signed ActiveX controls to Prompt Change the Download unsigned ActiveX controls to Disable Change the Initialise and script ActiveX controls not marked as safe to Disable Change the Installation of desktop items to Prompt Change the Launching programs and files in an IFRAME to Prompt Change the Navigate sub-frames across different domains to Prompt When all these settings have been made, click on the OK button. If it prompts you as to whether or not you want to save the settings, press the Yes button. Next press the Apply button and then the OK to exit the Internet Properties page. Avoid illegal sites, because that's where most malware is present. * Don't click on links inside popups. * Don't click on links in spam messages claiming to offer anti-spyware software; because most of these so called removers ARE spyware. * Download free software only from sites you know and trust. Because a lot of free software can bundle other software, including spyware. Keep your antivirus-program up-to-date and do regular scans with it. Please make sure that you have only one active antivirus program on your system. IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site http://windowsupdate.microsoft.com/ to get the critical updates. If you are running Microsoft, or any portion thereof, go to the Microsoft's Office Update site http://office.microsoft.com/officeup....aspx?lc=en-us and make sure you have at least all the critical updates installed (Free) Microsoft Office Update. Keep your pestware-scanners up-to-date and do regular scans with them. To keep your computer free of Spyware, Adware, Hijackers etc., download and install the following free pestware-scanners (if you haven't installed them already): AdAwareA tutorial on installing & using this product can be found here: http://www.bleepingcomputer.com/forums/tutorial43.html Spybot A tutorial on installing & using this product can be found here: http://www.bleepingcomputer.com/forums/tutorial43.html Windows Defender here The following free realtime pestscanners prevent a number of malware-variants from entering your computer, in the first place: SpywareBlaster A tutorial on installing & using this product can be found here: http://www.bleepingcomputer.com/forums/tutorial49.html SpywareGuard here If you haven't got one, already, install a firewall and keep it up-to-date. Please make sure that you have only one active firewall on your system. A firewall will prevent unauthorized contact between your computer and internet. A tutorial on Firewalls and a listing of some available ones can be found here: http://forum.malwareremoval.com/viewtopic.php?p=56#56 http://www.bleepingcomputer.com/forums/tutorial60.html Test your firewall here to make sure that it's working properly Install these programs, to make surfing with Internet Explorer safer: A popup-blocker, e.g. Google Toolbar here: A popup-blocker prevents popup-windows from opening, when you come along a websites that uses them, during internet-surfing. To provide privacy, select disable advanced features when installing. IE-SPYAD This utility adds a long list of known bad sites to Internet Explorer's Restricted Sites zone. This prevents those sites from executing their malicious programs on your computer. A tutorial on installing this product can be found here: http://www.spywarewarrior.com/uiuc/resource.htm SiteHound by Firetrust introduces the SiteHound Toolbar - the safe way to browse the Internet. With SiteHound, when you browse the Internet, you're shown a warning page every time you go to a site which is a known scam, potentially loads viruses or spyware on to your computer, has questionable content or anything you would not consider reasonable. This product can be downloaded from here: here: Install and use an alternative browser to surf on the internet. Because Internet Explorer is the most-used browser on the planet, most of the hijackers, adware and spyware are made to abuse your computer thru Internet Explorer. Here are some good alternative browsers: Mozilla Suite here Mozilla Firefox here Opera here Netscape here Important: You can not uninstall Internet Explorer. First of all, it's part of Windows and you'll need it to download and install Windows Updates. Secondly, There are some sites that are only accessable with Internet Explorer, e.g. most of the Online Malware-scanners. Ccleaner is a useful utility to clean the temporary files and cookies on a regular basis. Tutorial for CCleaner will explain how to use it. Note: Don't use the Registry (formerly Issues) block as it deals with the registry and can be dangerous. But above all, keep all your software UP-TO-DATE at all time!! A colleague of ours has excellent information and tips on the prevention of malware here and more on improving speed/system performance after malware removal here . If you want to fight back the Malware Writers, please take a look here and read what you can do against it. Please respond to this thread one more time so we can mark this thread as resolved. Happy Surfing!
__________________
My services are free. However, you can donate to TSF to help keep it running. ![]() ![]() Member of ASAP since 2005 Member of UNITE since 2006 |
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#14 (permalink) |
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Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Rhode Island, USA
Posts: 6,342
OS: XP Home SP3, XP MCE SP3, XP Pro SP3
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Re: Pop-up problems, spyware alerts, please help
You're welcome. Glad we could help. Stay safe!
__________________
My services are free. However, you can donate to TSF to help keep it running. ![]() ![]() Member of ASAP since 2005 Member of UNITE since 2006 |
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