She could be right...

rayandmaura · 10-09-2007, 04:12 PM

My girlfriend thinks she has a virus. She says its slower then usual, she constantly has to repair her internet connection, some of her favorite web sites wont load . etc. etc.. I think its fine. Im hoping someone could take a look at the HJT log. Thanks for any help.......................Ray ---Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:27:00 PM, on 10/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\PROGRA~1\mcafee\msc\mcshell.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.network54.com/Forum/42436/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.windowsxlive.net
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: LastClosedTab - {e05e75e9-a653-42a3-8d05-f2f7e309bdca} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: Firefox Preloader.lnk = C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe
O4 - Global Startup: VPN Client.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Open Last Closed Tab - {e05e75e9-a653-42a3-8d05-f2f7e309bdca} - mscoree.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D228032-DCF8-410E-981A-BE0F7F123119} (SamuraiLocalization Class) - http://192.168.0.237/ultra/cabs/Samu...zationPack.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1187411588609
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://192.168.0.237/ultra/cabs/msxml4.cab
O16 - DPF: {C1A30C78-808C-4ADF-B5EF-27F164626548} (SamuraiCtrl Class) - http://192.168.0.237/ultra/cabs/verintplayback.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/...l/gtdownde.cab
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe

--
End of file - 7387 bytes

Ried · 10-12-2007, 10:37 AM

Hello rayandmaura and welcome to TSF,

We prefer a more comprehensive set of logs to assist in detecting any malware that may be present. Please follow the instructions in our sticky topic (Updated!) IMPORTANT - Read This Before Posting A Log and post the requested logs in your next reply.

rayandmaura · 10-14-2007, 12:06 PM

Ried, My girlfriend erased the drive and reinstalled windows which pisses me off for a couple of reasons not to mention wasting your time. i am sorry for the inconvenience and thank you for your time...........Ray

Ried · 10-14-2007, 01:04 PM

Hi Ray,

Thanks for letting me know. Since she has reinstalled Windows, now would be a good time for her to set up a good, multi-layered system of protection.

First, ensure the Sun Java is up to date Older versions have vulnerabilities that malware can use to infect your system.Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6 u3 and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u3-windowsi586-p.exe to install the newest version.

After the install is complete, go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)
- On the General tab, under Temporary Internet Files, click the Settings button.
- Next, click on the Delete Files button
- There are two options in the window to clear the cache - Leave BOTH Checked
  - Applications and Applets
    Trace and Log Files
- Click OK on Delete Temporary Files Window
  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
- Click OK to leave the Temporary Files Window
- Click OK to leave the Java Control Panel.

------------------------------------------------------------------

Download AVG Anti Spyware

Install AVG Anti Spyware

Double-click the icon on Desktop to launch AVG
On the main Status screen, under Your Computer's Security, click Resident Shield
Click the word active to change it to inactive
On the top of the main screen click Update.
Then click on Start Update. The update will start and a progress bar will show the updates being installed.
Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
Under "Reports"
- Select "Do Not Automatically generate report after every scan"

When you have finished updating, run AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed)

Click Scanner
Click on the Scan tab
Click Complete System Scan to begin scanning.
Once the scan is complete do the following:
If you have any infections you will prompted, then select "Apply all actions"
Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).

-----------------------------------------------------------------------

AVG Anti-Spyware is a good program to keep. Update and run a scan with it once a week or so. It adds another layer of protection to your system's security tools, but you may want to prevent AVG Anti-Spyware from running at Windows startup, and just call it into service when needed. This may help with system boot times.

To do so, right click on the AVG A/S system tray icon, and uncheck Start with Windows. Also disable it's real time protection, as this will also use system resources, and will time out at the end of the trial period in 30 days. To do so:

Open AVG Anti-Spyware.

On the main screen under Your Computer's security.
Click on Change state next to Resident shield. It should now change to inactive.
Click on Change state next to Automatic updates. It should now change to inactive.

-----------------------------------------------------------------------

Also, please take a look at these well written articles:

PC Safety and Security--What Do I Need?

HOW DID I GET INFECTED IN THE FIRST PLACE? by Tony Klein
MAKING INTERNET EXPLORER SAFER
Understanding and Using Firewalls

-----------------------------------------------------------------

In addition to the suggestions in the first link above, I recommend that you get the following free programs if you do not already have them:

McAfee Site Advisor--free version. The folks there check out websites and based on their findings, rate it as Safe, Unknown, Caution, or Bad.

SpywareBlaster 3.5.1 to help prevent spyware from installing in the first place. Install & update SpywareBlaster with the latest definitions. After you have updated, click the button - enable protection for all unprotected items.

It will block any bad ActiveX from running in Internet Explorer and Firefox if it's listed in their database (which you should update frequently). To view their database and list of restricted sites, launch the program and click on each of the tabs on the main display page.

IESpyAD Zoned Out to block access to malicious websites so you cannot be redirected to them from an infected site or email. This severely impairs attempts to infect your system as it basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.

Update, and scan with your onboard Anti Malware and Anti Virus programs regularly. Without regular updates you will not be protected when new malicious programs are released.

Safe surfing to you both.

rayandmaura · 10-15-2007, 01:25 PM

Hi Ried, I have followed your advice Thank You for taking the time to help us. I also saw in PC magazine that "spyware doctor" was good for keeping spyware off our system but when i downloaded it and ran a scan i found out that it wont clean any infections it finds unless the program is purchased. "isnt that bologna" ? but I got lucky and found that if the "Google Pack" is downloaded then the spyware doctor is free just minus the rootkit cleaner part of it so weve also included it in our protection. Im all about the free stuff. I cant stand paying for programs knowing most of the free ones are just as good if not better then the purchased ones. Again Thank You for your help and have a good day...Ray

Ried · 10-15-2007, 03:32 PM

Yep-Spyware Doctor you need to pay for. If you've found a way around it, great.

You'll see we generally use AVG Anti-Spyware, AdAware-2007, and Spybot S&D. The three make a good combination in conjunction with IESpyAd Zoned Out, SpywareBlaster and of course AV and Firewall.

10-09-2007, 04:12 PM	#1 (permalink)
rayandmaura Registered User Join Date: Oct 2007 Posts: 6 OS: XP HOME SP.2	She could be right... My girlfriend thinks she has a virus. She says its slower then usual, she constantly has to repair her internet connection, some of her favorite web sites wont load . etc. etc.. I think its fine. Im hoping someone could take a look at the HJT log. Thanks for any help.......................Ray ---Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:27:00 PM, on 10/6/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe C:\PROGRA~1\Iomega\System32\AppServices.exe C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe C:\PROGRA~1\McAfee\MSC\mcpromgr.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\PROGRA~1\McAfee\MPS\mps.exe C:\WINDOWS\system32\svchost.exe c:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\McAfee\MPS\mpsevh.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\Microsoft ActiveSync\wcescomm.exe C:\Program Files\CursorXP\CursorXP.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\PeerGuardian2\pg2.exe C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe C:\PROGRA~1\MI3AA1~1\rapimgr.exe C:\Program Files\Mozilla Firefox\firefox.exe c:\PROGRA~1\mcafee\msc\mcshell.exe c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe C:\Program Files\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.network54.com/Forum/42436/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.windowsxlive.net O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: LastClosedTab - {e05e75e9-a653-42a3-8d05-f2f7e309bdca} - mscoree.dll (file missing) O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe" O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe O4 - Global Startup: Firefox Preloader.lnk = C:\Program Files\FirefoxPreloader\FirefoxPreloader.exe O4 - Global Startup: VPN Client.lnk.disabled O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: Open Last Closed Tab - {e05e75e9-a653-42a3-8d05-f2f7e309bdca} - mscoree.dll (file missing) O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {5D228032-DCF8-410E-981A-BE0F7F123119} (SamuraiLocalization Class) - http://192.168.0.237/ultra/cabs/Samu...zationPack.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1187411588609 O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://192.168.0.237/ultra/cabs/msxml4.cab O16 - DPF: {C1A30C78-808C-4ADF-B5EF-27F164626548} (SamuraiCtrl Class) - http://192.168.0.237/ultra/cabs/verintplayback.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/...l/gtdownde.cab O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe -- End of file - 7387 bytes

10-12-2007, 10:37 AM	#2 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 24,048 OS: WinXP and Vista	Re: She could be right... Hello rayandmaura and welcome to TSF, We prefer a more comprehensive set of logs to assist in detecting any malware that may be present. Please follow the instructions in our sticky topic (Updated!) IMPORTANT - Read This Before Posting A Log and post the requested logs in your next reply. __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."

10-14-2007, 12:06 PM	#3 (permalink)
rayandmaura Registered User Join Date: Oct 2007 Posts: 6 OS: XP HOME SP.2	Re: She could be right... Ried, My girlfriend erased the drive and reinstalled windows which pisses me off for a couple of reasons not to mention wasting your time. i am sorry for the inconvenience and thank you for your time...........Ray

10-14-2007, 01:04 PM	#4 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 24,048 OS: WinXP and Vista	Re: She could be right... Hi Ray, Thanks for letting me know. Since she has reinstalled Windows, now would be a good time for her to set up a good, multi-layered system of protection. First, ensure the Sun Java is up to date Older versions have vulnerabilities that malware can use to infect your system.Updating Java: Download the latest version of Java Runtime Environment (JRE) 6 u3 and save to your desktop. Close any programs you may have running - especially your web browser. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions. Reboot your computer once all Java components are removed. Then from your desktop double-click on jre-6u3-windowsi586-p.exe to install the newest version. After the install is complete, go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) On the General tab, under Temporary Internet Files, click the Settings button. Next, click on the Delete Files button There are two options in the window to clear the cache - Leave BOTH Checked Applications and Applets Trace and Log Files Click OK on Delete Temporary Files Window Note: This deletes ALL the Downloaded Applications and Applets from the CACHE. Click OK to leave the Temporary Files Window Click OK to leave the Java Control Panel. ------------------------------------------------------------------ Download AVG Anti Spyware Install AVG Anti Spyware Double-click the icon on Desktop to launch AVG On the main Status screen, under Your Computer's Security, click Resident Shield Click the word active to change it to inactive On the top of the main screen click Update. Then click on Start Update. The update will start and a progress bar will show the updates being installed. Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab. Once in the Settings screen click on "Recommended actions" and then select "Quarantine". Under "Reports" Select "Do Not Automatically generate report after every scan" When you have finished updating, run AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed) Click Scanner Click on the Scan tab Click Complete System Scan to begin scanning. Once the scan is complete do the following: If you have any infections you will prompted, then select "Apply all actions" Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important). ----------------------------------------------------------------------- AVG Anti-Spyware is a good program to keep. Update and run a scan with it once a week or so. It adds another layer of protection to your system's security tools, but you may want to prevent AVG Anti-Spyware from running at Windows startup, and just call it into service when needed. This may help with system boot times. To do so, right click on the AVG A/S system tray icon, and uncheck Start with Windows. Also disable it's real time protection, as this will also use system resources, and will time out at the end of the trial period in 30 days. To do so: Open AVG Anti-Spyware. On the main screen under Your Computer's security. Click on Change state next to Resident shield. It should now change to inactive. Click on Change state next to Automatic updates. It should now change to inactive. ----------------------------------------------------------------------- Also, please take a look at these well written articles: PC Safety and Security--What Do I Need? HOW DID I GET INFECTED IN THE FIRST PLACE? by Tony Klein MAKING INTERNET EXPLORER SAFER Understanding and Using Firewalls ----------------------------------------------------------------- In addition to the suggestions in the first link above, I recommend that you get the following free programs if you do not already have them: McAfee Site Advisor--free version. The folks there check out websites and based on their findings, rate it as Safe, Unknown, Caution, or Bad. SpywareBlaster 3.5.1 to help prevent spyware from installing in the first place. Install & update SpywareBlaster with the latest definitions. After you have updated, click the button - enable protection for all unprotected items. It will block any bad ActiveX from running in Internet Explorer and Firefox if it's listed in their database (which you should update frequently). To view their database and list of restricted sites, launch the program and click on each of the tabs on the main display page. IESpyAD Zoned Out to block access to malicious websites so you cannot be redirected to them from an infected site or email. This severely impairs attempts to infect your system as it basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. Update, and scan with your onboard Anti Malware and Anti Virus programs regularly. Without regular updates you will not be protected when new malicious programs are released. Safe surfing to you both. __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."

10-15-2007, 01:25 PM	#5 (permalink)
rayandmaura Registered User Join Date: Oct 2007 Posts: 6 OS: XP HOME SP.2	Re: She could be right... Hi Ried, I have followed your advice Thank You for taking the time to help us. I also saw in PC magazine that "spyware doctor" was good for keeping spyware off our system but when i downloaded it and ran a scan i found out that it wont clean any infections it finds unless the program is purchased. "isnt that bologna" ? but I got lucky and found that if the "Google Pack" is downloaded then the spyware doctor is free just minus the rootkit cleaner part of it so weve also included it in our protection. Im all about the free stuff. I cant stand paying for programs knowing most of the free ones are just as good if not better then the purchased ones. Again Thank You for your help and have a good day...Ray

10-15-2007, 03:32 PM	#6 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 24,048 OS: WinXP and Vista	Re: She could be right... Yep-Spyware Doctor you need to pay for. If you've found a way around it, great. You'll see we generally use AVG Anti-Spyware, AdAware-2007, and Spybot S&D. The three make a good combination in conjunction with IESpyAd Zoned Out, SpywareBlaster and of course AV and Firewall. __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."