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#1 (permalink) |
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Registered User
Join Date: Oct 2007
Posts: 10
OS: XP
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Hi, I have a virus or viruses on my PC. I really hope you can help as i have no idea what to do next if you cant....
When reading the message left by 'Kevin He' on : 10-05-2007, 03:44 AM, entitled XP Support:Virus. I feel i have exactly the same virus, I have cut and past his note below:- ------------------------------- "Hello. There has been a recurring virus ever since i downloaded an "Active X" thing. I use Avira and at the beginning of my computer start, i recieve a message that there is a virus in my computer. Whether i click delete or access deny or nothing at all, here's what happens: -Avira Popped up: Here's what it said: A virus or unwanted program was found! What should happen with the file? C:\Documents and Settings\"myuser"\...\tmp6.tmp Contains detection pattern of the VBS script virus VBS/Click.A Then it gives me options that do nothing. I always click "delete" 1. A "Windows Security Alert" Window will show up. Here's what it says: Windows has detected an Internet attack attempt... Somebody's trying to infect your PC with spyware or harmful viruses. Run full system scan now to protect your PC from Internet attacks, hijacking attempts and spyware! Click here to download spyware remover for total protection. Whether you clikc the ok or the [x], it leads you to a site on IE that doesnt work: http://privacy.securepccleaner.com/M.../574-ERROR404/ it says: 0 unable to connect to DB 2. a "spyware alert" will pop up: Security warning! Trojan.W32.Looksky detected on your machine. This virus is distributed via the internet through Internet and Active-X object... Click here to delete it! Then here it shows specs which i forget. It does say virus danger level: 5 After that, the cycle repeats and there is a flashing x in my little quick programs thing in the lower right corner with avira icon and stuff. it flashes and says some warnings. When i click on it to remove it or whatever, no menu pops up and nothing happens. It's to the right of comodo. Please send me help! I need to fix this. It's hard to concentrate when it pops up every 5 seconds. Thank you! Also: a "yourprivacyguard" thing pops up that says a bunch of stuff then says click ok to remove stuff. I never press ok because i don't know if i should. Please advise!" ------------------------------- The issue im having sounds Very very similar! First of all i noticed i had what loooked like a new screen saver with 'YOUR PRIVACY IS IN DANGER' in rough white writing, and below that was 'DOWNLOAD PRICACY PROECTION SOFTWARE NOW' in red writing in a white box. OVER A RED BACKGROUND WITH A BIG ROUNDISH SYMBOL THAT LOOKS LIKE A BIOLOGICAL WARNING BADGE. Hopefully that sounds familiar to you. Then i keep getting Pop up's every couple of seconds. One from 'Spyware Alert' saying Security warning! Trojan.W32.Looksky detected on your machine. This virus is distributed via the internet through Internet and Active-X object... Recommendations: Click Yes to remove it from your PC immediately Then here it shows specs which i forget. It does say virus danger level: 5 (So ive been clicking NO.) Then i get ones from ultimate defender with the same warning as above. http://www.udefender.net/freeware/4/...=&lndid=18&p=1 Then i get a white X in a red coloured circle in the toolbar box thing on the bottom right of my screen just like the other guy. and i get the following just like the other guy:- ----------------------------- 1. A "Windows Security Alert" Window will show up. Here's what it says: Windows has detected an Internet attack attempt... Somebody's trying to infect your PC with spyware or harmful viruses. Run full system scan now to protect your PC from Internet attacks, hijacking attempts and spyware! Click here to download spyware remover for total protection. ------------------------ Ive done the 5 step process you recommend but wasnt able to do step 2. I have cut and past the full screen scan below, as well as the minimised one as instructed. Deckard's System Scanner v20070905.67 Run by Mark on 2007-10-07 15:23:52 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- System Restore -------------------------------------------------------------- Successfully created a Deckard's System Scanner Restore Point. -- Last 5 Restore Point(s) -- 18: 2007-10-07 14:23:57 UTC - RP271 - Deckard's System Scanner Restore Point 17: 2007-10-05 17:29:12 UTC - RP270 - System Checkpoint 16: 2007-10-04 14:17:15 UTC - RP269 - Installed Sony Ericsson PC Suite 15: 2007-10-02 20:19:05 UTC - RP268 - Configured Hoyle Table Games 2004 14: 2007-10-02 20:18:14 UTC - RP267 - Configured Hoyle Casino 2004 -- First Restore Point -- 1: 2007-09-05 09:26:32 UTC - RP254 - Software Distribution Service 3.0 Backed up registry hives. Performed disk cleanup. -- HijackThis (run as Mark.exe) ------------------------------------------------ Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 15:28:08, on 07/10/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\TalkTalk\bin\sprtcmd.exe C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Freecom Personal Media Suite\FCPMS.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Common Files\Teleca Shared\Generic.exe C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Mark\Local Settings\Temporary Internet Files\Content.IE5\91P5QQFE\dss[1].exe C:\PROGRA~1\TRENDM~1\HIJACK~1\Mark.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.talktalk.co.uk/ O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: MSVPS System - {3ADCBC16-19FA-4C59-9C22-E17C71B5FD7A} - C:\WINDOWS\bndsronw.dll O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: The netadv - {ABF529BE-6245-465A-BBD4-238C4EAB0F0A} - C:\WINDOWS\netadv.dll O4 - HKLM\..\Run: [OemReset] %systemroot%\OPTIONS\OEMRESET.EXE /AUDIT O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [adiras] adiras.exe O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user') O4 - Startup: Freecom Personal Media Suite.lnk = C:\Program Files\Freecom Personal Media Suite\FCPMS.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O9 - Extra button: Ladbrokes Poker - {C2A80015-C447-4dc4-82DD-AED83D6ED57E} - C:\Microgaming\Poker\ladbrokesMPP\MPPoker.exe O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1156716601717 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1156716699810 O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://flashpoker.ladbrokes.com/ladbrokes/FlashAX.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{8DF91D0E-AFE5-46B6-A315-6C6875C54D48}: NameServer = 212.139.132.21 212.139.132.20 O21 - SSODL: msvb - {5F3316F8-DDD2-4B1A-BAE8-1994CD1699D0} - C:\WINDOWS\msvb.dll O21 - SSODL: sysdx - {FEBEEB9E-B81C-4FCD-AA80-2AB281B777CE} - C:\WINDOWS\sysdx.dll O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe -- End of file - 9732 bytes -- File Associations ----------------------------------------------------------- All associations okay. -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------- R0 sfdrv01 (StarForce Protection Environment Driver (version 1.x)) - c:\windows\system32\drivers\sfdrv01.sys <Not Verified; Protection Technology; StarForce Protection System> R0 sfhlp02 (StarForce Protection Helper Driver (version 2.x)) - c:\windows\system32\drivers\sfhlp02.sys <Not Verified; Protection Technology; StarForce Protection System> R0 sfsync02 (StarForce Protection Synchronization Driver (version 2.x)) - c:\windows\system32\drivers\sfsync02.sys <Not Verified; Protection Technology; StarForce Protection System> R0 sfsync03 (StarForce Protection Synchronization Driver (version 3.x)) - c:\windows\system32\drivers\sfsync03.sys <Not Verified; Protection Technology; StarForce Protection System> R0 sfvfs02 (StarForce Protection VFS Driver (version 2.x)) - c:\windows\system32\drivers\sfvfs02.sys <Not Verified; Protection Technology; StarForce Protection System> R3 Bonifay - c:\windows\system32\drivers\bonifay.sys <Not Verified; Freecom; Bonifay> R3 pfc (Padus ASPI Shell) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus(R) ASPI Shell> S3 ENTECH - c:\windows\system32\drivers\entech.sys <Not Verified; EnTech Taiwan; PowerStrip> S3 Gonzales - c:\windows\system32\drivers\gonzales.sys <Not Verified; Freecom; Gonzales> S3 SaiMini - c:\windows\system32\drivers\saimini.sys <Not Verified; Saitek; Configuration Software> S3 SaiNtBus - c:\windows\system32\drivers\saibus.sys <Not Verified; Saitek; Configuration Software> S3 ss_bus (Samsung Mobile USB Device 1.0 driver (WDM)) - c:\windows\system32\drivers\ss_bus.sys <Not Verified; MCCI; Samsung Mobile USB Device 1.0> S3 ss_mdfl (SAMSUNG Mobile USB Modem 1.0 Filter) - c:\windows\system32\drivers\ss_mdfl.sys <Not Verified; MCCI; SAMSUNG Mobile USB Modem 1.0 Filter> S3 ss_mdm (SAMSUNG Mobile USB Modem 1.0 Drivers) - c:\windows\system32\drivers\ss_mdm.sys <Not Verified; MCCI; SAMSUNG Mobile USB Modem 1.0> S3 wceusbsh (Windows CE USB Serial Host Driver) - c:\windows\system32\drivers\wceusbsh.sys <Not Verified; Microsoft Corporation; Windows CE USB Serial Host Driver> -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled -------------------- S3 SM_SPP-2030_FUService (SPP-2040 Status Monitor Service) - "c:\program files\samsung\samsung spp-2040 series\commonsm\ssmsrvc /service (file missing) -- Device Manager: Disabled ---------------------------------------------------- Class GUID: Description: PCI Input Device Device ID: PCI\VEN_1102&DEV_7003&SUBSYS_00401102&REV_04\4&1F7DBC9F&0&61F0 Manufacturer: Name: PCI Input Device PNP Device ID: PCI\VEN_1102&DEV_7003&SUBSYS_00401102&REV_04\4&1F7DBC9F&0&61F0 Service: -- Scheduled Tasks ------------------------------------------------------------- 2007-10-01 22:49:10 300 --a------ C:\WINDOWS\Tasks\WebReg Deskjet F4100 series.job 2007-09-28 20:00:00 546 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Paul.job 2007-02-19 14:57:49 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job -- Files created between 2007-09-07 and 2007-10-07 ----------------------------- 2007-10-07 15:26:18 0 d-------- C:\Program Files\Trend Micro 2007-10-07 14:27:06 0 d-------- C:\ie-spyad_zo 2007-10-07 14:09:17 0 d-------- C:\Program Files\SpywareBlaster 2007-10-06 12:17:09 0 d-------- C:\WINDOWS\privacy_danger 2007-10-05 17:05:13 32256 --a------ C:\WINDOWS\wsremover.exe 2007-10-05 17:05:12 225280 --a------ C:\WINDOWS\sysdx.dll 2007-10-05 17:05:12 75776 --a------ C:\WINDOWS\netadv.dll <Not Verified; ; netadv Module> 2007-10-05 17:05:12 192512 --a------ C:\WINDOWS\msvb.dll <Not Verified; ; msvb> 2007-10-05 17:05:12 245760 --a------ C:\WINDOWS\bndsronw.dll <Not Verified; ; bndsronw> 2007-10-05 17:03:54 0 d-------- C:\Program Files\VideoAccessCodec 2007-10-04 15:23:43 0 d-------- C:\Documents and Settings\Mark\Application Data\Teleca 2007-10-04 15:22:55 0 d-------- C:\Documents and Settings\Mark\Application Data\Sony Ericsson 2007-10-04 15:17:56 0 d-------- C:\Documents and Settings\All Users\Application Data\Sony Ericsson 2007-10-04 15:17:29 0 d-------- C:\Program Files\Common Files\Sony Ericsson Shared 2007-10-04 15:17:22 0 d-------- C:\Program Files\Common Files\Teleca Shared 2007-10-04 15:17:21 0 d-------- C:\Program Files\Sony Ericsson 2007-10-04 15:17:21 0 d-------- C:\Documents and Settings\All Users\Application Data\Teleca 2007-10-02 18:23:32 0 d-------- C:\Documents and Settings\Mark\Application Data\Printer Info Cache 2007-10-02 18:23:30 0 d-------- C:\Documents and Settings\Mark\Application Data\Image Zone Express 2007-09-18 19:23:50 0 d-------- C:\Documents and Settings\Mark\Application Data\MSN6 2007-09-14 00:51:44 0 d-------- C:\Documents and Settings\Mark\Application Data\AdobeUM 2007-09-14 00:50:10 0 d-------- C:\Program Files\Freecom Backup Software 2007-09-14 00:01:36 73728 --a------ C:\WINDOWS\system32\Zion.dll <Not Verified; Freecom; Freecom SYNC> 2007-09-14 00:01:36 7040 --a------ C:\WINDOWS\system32\drivers\Gonzales.sys <Not Verified; Freecom; Gonzales> 2007-09-14 00:01:36 12160 --a------ C:\WINDOWS\system32\drivers\Bonifay.sys <Not Verified; Freecom; Bonifay> 2007-09-14 00:01:36 0 d-------- C:\Program Files\Freecom Personal Media Suite 2007-09-09 22:49:06 0 d-------- C:\Documents and Settings\All Users\Application Data\WEBREG 2007-09-09 22:48:38 0 d-------- C:\Documents and Settings\Mark\Application Data\HP 2007-09-09 22:44:45 0 d-------- C:\Documents and Settings\All Users\Application Data\HP 2007-09-09 22:43:58 0 d-------- C:\Documents and Settings\All Users\Application Data\HPSSUPPLY 2007-09-09 22:43:28 0 d-------- C:\Program Files\Common Files\HP 2007-09-09 22:40:46 0 d-------- C:\Documents and Settings\All Users\Application Data\Hewlett-Packard 2007-09-09 22:35:13 0 d-------- C:\Program Files\HP 2007-09-09 22:31:26 1470 -----n--- C:\WINDOWS\hpomdl12.dat 2007-09-09 22:31:26 130958 --a------ C:\WINDOWS\hpoins12.dat -- Find3M Report --------------------------------------------------------------- 2007-10-07 15:25:51 0 d-------- C:\Program Files\Common Files\Symantec Shared 2007-10-07 12:56:21 384 --a------ C:\WINDOWS\system32\DVCStateBkp-{00000002-00000000-0000000C-00001102-00000004-20021102}.dat 2007-10-07 12:56:21 384 --a------ C:\WINDOWS\system32\DVCState-{00000002-00000000-0000000C-00001102-00000004-20021102}.dat 2007-10-06 12:22:17 0 d-------- C:\Program Files\Norton Internet Security 2007-10-04 15:17:29 0 d-------- C:\Program Files\Common Files 2007-10-03 20:19:09 0 d-------- C:\Program Files\Symantec 2007-10-03 15:46:20 0 d--h----- C:\Program Files\InstallShield Installation Information 2007-09-24 17:30:13 0 d-------- C:\Documents and Settings\Mark\Application Data\Microgaming 2007-09-05 10:08:16 0 d-------- C:\Documents and Settings\Mark\Application Data\Adobe -- Registry Dump --------------------------------------------------------------- *Note* empty entries & legit default entries are not shown [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{3ADCBC16-19FA-4C59-9C22-E17C71B5FD7A}] 05/10/2007 16:35 245760 --a------ C:\WINDOWS\bndsronw.dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "OemReset"="C:\WINDOWS\OPTIONS\OEMRESET.exe" [] "Cmaudio"="cmicnfg.cpl" [24/02/2003 14:50 C:\WINDOWS\CMICNFG.CPL] "NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [22/10/2006 13:22] "nwiz"="nwiz.exe" [22/10/2006 13:22 C:\WINDOWS\system32\nwiz.exe] "ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [22/01/2007 23:19] "TalkTalk"="C:\Program Files\TalkTalk\bin\sprtcmd.exe" [16/08/2005 00:12] "SpeedTouch USB Diagnostics"="C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" [26/01/2004 12:38] "RemoteControl"="C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe" [28/06/2004 22:29] "NvMediaCenter"="C:\WINDOWS\system32\NvMcTray.dll" [22/10/2006 13:22] "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [25/10/2006 19:58] "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [30/10/2006 10:36] "adiras"="adiras.exe" [] "HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [10/12/2006 21:52] "Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [12/03/2007 18:30] "Sony Ericsson PC Suite"="C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [26/01/2007 13:36] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "NvMediaCenter"="C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit" [] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [13/10/2004 17:24] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/08/2004 08:56] C:\Documents and Settings\Mark\Start Menu\Programs\Startup\ Freecom Personal Media Suite.lnk - C:\Program Files\Freecom Personal Media Suite\FCPMS.exe [14/09/2007 00:01:36] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [23/09/2005 23:05:26] DSLMON.lnk - C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe [28/04/2007 19:08:37] HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [02/01/2007 21:40:10] Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [17/02/1999 13:05:56] [HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\1] Source= file:///C:\WINDOWS\privacy_danger\index.htm FriendlyName= Privacy Protection [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad] "msvb"= {5F3316F8-DDD2-4B1A-BAE8-1994CD1699D0} - C:\WINDOWS\msvb.dll [05/10/2007 16:35 192512] "sysdx"= {FEBEEB9E-B81C-4FCD-AA80-2AB281B777CE} - C:\WINDOWS\sysdx.dll [05/10/2007 16:35 225280] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}] @="Volume shadow copy" [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] HPZ12 Pml Driver HPZ12 Net Driver HPZ12 hpdevmgmt hpqcxs08 hpqddsvc *Newly Created Service* - COMHOST -- End of Deckard's System Scanner: finished at 2007-10-07 15:30:49 ------------ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Deckard's System Scanner v20070905.67 Extra logfile - please post this as an attachment with your post. -------------------------------------------------------------------------------- -- System Information ---------------------------------------------------------- Microsoft Windows XP Home Edition (build 2600) SP 2.0 Architecture: X86; Language: English CPU 0: Intel(R) Pentium(R) 4 CPU 3.06GHz CPU 1: Intel(R) Pentium(R) 4 CPU 3.06GHz Percentage of Memory in Use: 46% Physical Memory (total/avail): 1279.48 MiB / 682.64 MiB Pagefile Memory (total/avail): 2669.09 MiB / 2195.36 MiB Virtual Memory (total/avail): 2047.88 MiB / 1948.64 MiB A: is Removable (No Media) C: is Fixed (NTFS) - 148.93 GiB total, 136.54 GiB free. D: is CDROM (No Media) E: is CDROM (No Media) \\.\PHYSICALDRIVE0 - WDC WD1600BB-22DAA0 - 149.05 GiB - 1 partition \PARTITION0 (bootable) - Installable File System - 148.93 GiB - C: -- Security Center ------------------------------------------------------------- AUOptions is scheduled to auto-install. Windows Internal Firewall is disabled. FW: Norton Internet Worm Protection v2006 (Symantec) Disabled FW: Norton Internet Security 2006 v2006 (Symantec Corporation) AV: Norton Internet Security 2006 v2006 (Symantec Corporation) [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000" "C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1" "C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)" PLEASE HELP!!!!!! |
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#2 (permalink) |
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TSF Enthusiast
Join Date: Apr 2005
Location: Chicago, IL
Posts: 1,398
OS: XP Pro, XP Home, Vista Home Basic, Ubuntu Studio
Blog Entries: 2
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Re: XP Support: Virus
It sounds like you've been hit with SmitFraud, which tries to get you to pay for fake antivirus and antispyware removal software.
Mod's Edit: Malware removal advice removed. Please see: http://www.techsupportforum.com/secu...lping-you.html It applies all across TSF.
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Brandon Rusnak Protection: AVG Free Anti Virus :: Windows Defender :: Hosts File :: SiteAdvisor :: ZoneAlarm Quick Fixes: 5 Steps to remove spyware Last edited by tetonbob; 10-07-2007 at 04:03 PM. |
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#3 (permalink) |
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Assistant Manager, Microsoft Support
Join Date: Jan 2005
Location: Six-burgh, Pennsylvania
Posts: 13,736
OS: 98SE/WinXP Home/WinXP Pro/Vista/Windows 7
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Re: XP Support: Virus [Moved from Windows]
Brandon we do not offer security support in the Microsoft Forums, these threads are to be moved to the HijackThis Log Help Forum where a security analyst will address the issue.
You are not authorized to give instructions on security issues.
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![]() ![]() Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!! LETS GO PENS !!
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#4 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 32,560
OS: 2000 Pro; XP Pro; XP Home
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Re: XP Support: Virus [Moved from Windows]
Thanks, Geekgirl.
Hi Morty 269 - Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe. Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence. --------------------------------------------------------------------------------------------- Please download SmitfraudFix (by S!Ri) to your Desktop. --------------------------------------------------------------------------------------------- Restart your computer and boot into Safe Mode by tapping the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Login on your usual account. Make sure to close any open browsers. --------------------------------------------------------------------------------------------- Open HijackThis and click on 'Do a System Scan Only'. Check the following entries if they exist (make sure you do not miss any) and click Fix Checked O4 - HKLM\..\Run: [adiras] adiras.exe Close HijackThis now. --------------------------------------------------------------------------------------------- Double-click on SmitfraudFix.exe to start the tool. Select option #2 - Clean by typing 2 and press Enter. Wait for the tool to complete and disk cleanup to finish. You will be prompted : " Registry cleaning - Do you want to clean the registry?" answer Yes by typing Y and hit Enter. The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question " Replace infected file?" by typing Y and hit Enter. A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot into Normal Windows. The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: (C:\rapport.txt) or partition where your operating system is installed. Please post that log along with all others requested in your next reply. --------------------------------------------------------------------------------------------- Next go to Control Panel click Display>Desktop>Customize Desktop>Web> Now, Uncheck Everything and delete if present:
--------------------------------------------------------------------------------------------- Double-click on SmitfraudFix.exe to start the tool. Select option #3 - Delete Trusted zone by typing 3 and press Enter Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter. Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection. --------------------------------------------------------------------------------------------- Run a new HijackThis scan (not DSS). Save the log file and post it here. --------------------------------------------------------------------------------------------- Then post the following logs in your next reply... C:\rapport.txt (log from the tool) Hijackthis log
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Practice Safe Surfing Because what you don't know, CAN hurt you. Please do not ask for help via Private Message. |
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#5 (permalink) |
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Registered User
Join Date: Oct 2007
Posts: 10
OS: XP
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Re: XP Support: Virus [Moved from Windows]
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:47:25, on 08/10/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\TalkTalk\bin\sprtcmd.exe C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Freecom Personal Media Suite\FCPMS.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\Common Files\Teleca Shared\Generic.exe C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.talktalk.co.uk/ O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [OemReset] %systemroot%\OPTIONS\OEMRESET.EXE /AUDIT O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user') O4 - Startup: Freecom Personal Media Suite.lnk = C:\Program Files\Freecom Personal Media Suite\FCPMS.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O9 - Extra button: Ladbrokes Poker - {C2A80015-C447-4dc4-82DD-AED83D6ED57E} - C:\Microgaming\Poker\ladbrokesMPP\MPPoker.exe O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1156716601717 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1156716699810 O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://flashpoker.ladbrokes.com/ladbrokes/FlashAX.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{8DF91D0E-AFE5-46B6-A315-6C6875C54D48}: NameServer = 212.139.132.21 212.139.132.20 O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe -- End of file - 8782 bytes |
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#6 (permalink) |
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Registered User
Join Date: Oct 2007
Posts: 10
OS: XP
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Re: XP Support: Virus [Moved from Windows]
GOD YOU GUYS ARE AMAZING. IT SEEMS TO HAVE WORKED. THANK YOU VERY MUCH!!!!!!!!!!!!!!!!!!!!!!!!!
Above is what I think is the HijackThis scan as requested. But i dont understand this bit - Then post the following logs in your next reply... C:\rapport.txt (log from the tool) Hijackthis log |
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#7 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 32,560
OS: 2000 Pro; XP Pro; XP Home
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Re: XP Support: Virus [Moved from Windows]
Hi Morty 269 -
If you downloaded and ran SmitfraudFix, which from your new HijackThis log it appears you did, it would have created a log at C:\rapport.txt I'd like to review that log also, before continuing with the next step. Please do not associate lack of symptoms with a totally clean machine, though it is a very positive sign.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Please do not ask for help via Private Message. |
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#9 (permalink) |
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Registered User
Join Date: Oct 2007
Posts: 10
OS: XP
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Re: XP Support: Virus [Moved from Windows]
Sorry mate,
a blond moment, here it is- SmitFraudFix v2.239 Scan done at 13:30:54.96, 08/10/2007 Run from C:\Documents and Settings\Mark\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in safe mode »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» hosts 127.0.0.1 localhost »»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix S!Ri's WS2Fix: LSP not Found. »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files C:\WINDOWS\bndsronw.dll Deleted C:\WINDOWS\msvb.dll Deleted Deleting [HKEY_CLASSES_ROOT\CLSID\{5F3316F8-DDD2-4B1A-BAE8-1994CD1699D0}] C:\WINDOWS\netadv.dll Deleted C:\WINDOWS\privacy_danger\ Deleted C:\WINDOWS\sysdx.dll Deleted Deleting [HKEY_CLASSES_ROOT\CLSID\{FEBEEB9E-B81C-4FCD-AA80-2AB281B777CE}] C:\WINDOWS\wsremover.exe Deleted C:\DOCUME~1\Mark\FAVORI~1\Error Cleaner.url Deleted C:\DOCUME~1\Mark\FAVORI~1\Privacy Protector.url Deleted C:\Program Files\VideoAccessCodec\ Deleted »»»»»»»»»»»»»»»»»»»»»»»» DNS »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End |
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#10 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 32,560
OS: 2000 Pro; XP Pro; XP Home
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Re: XP Support: Virus [Moved from Windows]
Excellent. That looks good.
Please run this online scan to help look for remnants. Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner Answer Yes, when prompted to install an ActiveX component.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the licence, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%. ---------------------------------------------------------------------------------------------
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Practice Safe Surfing Because what you don't know, CAN hurt you. Please do not ask for help via Private Message. |
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#11 (permalink) |
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Registered User
Join Date: Oct 2007
Posts: 10
OS: XP
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Re: XP Support: Virus [Moved from Windows]
Tuesday, October 09, 2007 11:53:49 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 10/10/2007 Kaspersky Anti-Virus database records: 430070 Scan Settings Scan using the following antivirus database extended Scan Archives true Scan Mail Bases false Scan Target My Computer A:\ C:\ D:\ E:\ Scan Statistics Total number of scanned objects 50032 Number of viruses found 3 Number of infected objects 8 Number of suspicious objects 0 Duration of the scan process 00:49:21 Infected Object Name Virus Name Last Action C:\a9a67c8ea5da87e35da2\msxml4-KB927978-enu.log Object is locked skipped C:\Deckard\System Scanner\backup\DOCUME~1\Mark\LOCALS~1\Temp\sw_ins.exe Infected: Trojan-Downloader.Win32.Adload.ma skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Confid.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Content.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Privacy.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Restrict.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\WebHist.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\HPPAppActivity.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\HPPHomePageActivity.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-10-09_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\Mark\Application Data\Sony Ericsson\Teleca\Telecalib\Logging\Application logs\appLauncher_all_log.txt Object is locked skipped C:\Documents and Settings\Mark\Application Data\Sony Ericsson\Teleca\Telecalib\Logging\Application logs\DM_log.txt Object is locked skipped C:\Documents and Settings\Mark\Application Data\Sony Ericsson\Teleca\Telecalib\Logging\Application logs\HookStarter_log.txt Object is locked skipped C:\Documents and Settings\Mark\Application Data\Sony Ericsson\Teleca\Telecalib\Logging\Application logs\SpecificUSB_log.txt Object is locked skipped C:\Documents and Settings\Mark\Application Data\Sony Ericsson\Teleca\Telecalib\Logging\Application logs\TlibCmnDlgs_log.txt Object is locked skipped C:\Documents and Settings\Mark\Application Data\Symantec\PendingAlertsQueue.log Object is locked skipped C:\Documents and Settings\Mark\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Mark\Desktop\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped C:\Documents and Settings\Mark\Desktop\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped C:\Documents and Settings\Mark\Desktop\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped C:\Documents and Settings\Mark\Desktop\SmitfraudFix.exe RarSFX: infected - 2 skipped C:\Documents and Settings\Mark\Local Settings\Application Data\Identities\{B89D65AF-7902-4852-8385-09C5A91E6150}\Microsoft\Outlook Express\Folders.dbx Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Application Data\Identities\{B89D65AF-7902-4852-8385-09C5A91E6150}\Microsoft\Outlook Express\Hotmail - Inbox.dbx Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Application Data\Identities\{B89D65AF-7902-4852-8385-09C5A91E6150}\Microsoft\Outlook Express\Offline.dbx Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Application Data\Identities\{B89D65AF-7902-4852-8385-09C5A91E6150}\Microsoft\Outlook Express\Pop3uidl.dbx Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Application Data\SupportSoft\talktalk\Mark\state\logs\sprtcmd.log Object is locked skipped C:\Documents and Settings\Mark\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Mark\Local Settings\History\History.IE5\MSHist012007100920071010\index.dat Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Temp\~DF4E7C.tmp Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Mark\NTUSER.DAT Object is locked skipped C:\Documents and Settings\Mark\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Program Files\Common Files\Symantec Shared\AntiSpam\Log\Spam.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg2.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMNot.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMReg.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMRSt.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Savrt\0933NAV~.TMP Object is locked skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{1ECDAF7B-E276-4258-8067-2BBA1926186B}\RP271\A0040544.dll Infected: not-a-virus:AdWare.Win32.Vapsup.ab skipped C:\System Volume Information\_restore{1ECDAF7B-E276-4258-8067-2BBA1926186B}\RP271\A0040545.dll Infected: not-a-virus:AdWare.Win32.Vapsup.ab skipped C:\System Volume Information\_restore{1ECDAF7B-E276-4258-8067-2BBA1926186B}\RP271\A0040547.dll Infected: not-a-virus:AdWare.Win32.Vapsup.ab skipped C:\System Volume Information\_restore{1ECDAF7B-E276-4258-8067-2BBA1926186B}\RP272\change.log Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\helpctr.exe Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\netapi32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\nmcom.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\rtcdll.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\Internet.evt Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed. |
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#13 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 32,560
OS: 2000 Pro; XP Pro; XP Home
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Re: XP Support: Virus [Moved from Windows]
Well, they are lightly colored, but intended to convey inclusion, not exclusion.
I'd hate to put you through another lengthy scan just to check your email bases. Your choice. Or, update your Norton, and run a full system scan. All Kaspersky found were System Restore points, and DSS working folder. C:\Deckard\System Scanner can be deleted, as can dss.exe These also can be deleted: C:\Documents and Settings\Mark\Desktop\SmitfraudFix << folder C:\Documents and Settings\Mark\Desktop\SmitfraudFix.exe << file Your logs appear clean.You should be good to go. We still have a few items to address. C:\System Volume Information\ is where System Restore's cache is stored. Whatever is in there can't harm you unless you choose to perform a manual restore. Nevertheless, we shall be resetting/clearing the cache in a little while. Reset hidden/system files and folders
Clear & Reset System Restore's Cache
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs if you don't have them already:
In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles If you want to fight back the Malware Writers that have made your life a misery, please take a look here and read what you can do against it. Please respond to this thread one more time so we can mark this thread as resolved.
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Practice Safe Surfing Because what you don't know, CAN hurt you. Please do not ask for help via Private Message. |
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#14 (permalink) |
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Registered User
Join Date: Oct 2007
Posts: 10
OS: XP
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Re: XP Support: Virus [Moved from Windows]
Hi Ive done that i will ensure im loaded up with all the free anti virus stuff straight after this.
I am quite happy to do another lengthy scan to check my email bases if you think i should. |
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#15 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 32,560
OS: 2000 Pro; XP Pro; XP Home
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Re: XP Support: Virus [Moved from Windows]
Ok, at your leisure, please do run the scan with the above settings checked. I'll review it when it's posted.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Please do not ask for help via Private Message. |
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#16 (permalink) |
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Registered User
Join Date: Oct 2007
Posts: 10
OS: XP
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Re: XP Support: Virus [Moved from Windows]
KASPERSKY ONLINE SCANNER REPORT
Wednesday, October 10, 2007 6:50:49 PM Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 10/10/2007 Kaspersky Anti-Virus database records: 430485 Scan Settings Scan using the following antivirus database extended Scan Archives false Scan Mail Bases true Scan Target My Computer A:\ C:\ D:\ E:\ Scan Statistics Total number of scanned objects 42222 Number of viruses found 2 Number of infected objects 2 Number of suspicious objects 0 Duration of the scan process 00:21:53 Infected Object Name Virus Name Last Action C:\a9a67c8ea5da87e35da2\msxml4-KB927978-enu.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Confid.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Content.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Privacy.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Restrict.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\WebHist.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\HPPAppActivity.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\HPPHomePageActivity.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-10-10_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\Mark\Application Data\Microsoft\Internet Explorer\UserData\index.dat Object is locked skipped C:\Documents and Settings\Mark\Application Data\Symantec\PendingAlertsQueue.log Object is locked skipped C:\Documents and Settings\Mark\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Application Data\SupportSoft\talktalk\Mark\state\logs\sprtcmd.log Object is locked skipped C:\Documents and Settings\Mark\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Mark\Local Settings\History\History.IE5\MSHist012007101020071011\index.dat Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Temp\~DF119B.tmp Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped C:\Documents and Settings\Mark\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Mark\NTUSER.DAT Object is locked skipped C:\Documents and Settings\Mark\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Program Files\Common Files\Symantec Shared\AntiSpam\Log\Spam.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg2.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMNot.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMReg.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMRSt.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Savrt\0086NAV~.TMP Object is locked skipped C:\RECYCLER\S-1-5-21-4097411637-16376637-2573023264-1009\Dc6\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped C:\RECYCLER\S-1-5-21-4097411637-16376637-2573023264-1009\Dc8\System Scanner\backup\DOCUME~1\Mark\LOCALS~1\Temp\sw_ins.exe Infected: Trojan-Downloader.Win32.Adload.ma skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{1ECDAF7B-E276-4258-8067-2BBA1926186B}\RP274\change.log Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\helpctr.exe Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\netapi32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\nmcom.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\rtcdll.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\Internet.evt Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed. |
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#17 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 32,560
OS: 2000 Pro; XP Pro; XP Home
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Re: XP Support: Virus [Moved from Windows]
Not sure why you unchecked Scan Archives unless it was to save time since we just did it.
No matter. All Kaspersky found was in your Recycle Bin. Empty it, and you should be fine.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Please do not ask for help via Private Message. |
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#18 (permalink) |
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Registered User
Join Date: Oct 2007
Posts: 10
OS: XP
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Re: XP Support: Virus [Moved from Windows]
Yes i didnt see the point in doing Scan Archives again as we have already done that and i thought that by leaving it out the scan wouldnt take so long.
I have emptied. the recycle box. Job done!! Many Many thanks for all your help tetonbob!! |
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#19 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 32,560
OS: 2000 Pro; XP Pro; XP Home
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Re: XP Support: Virus [Moved from Windows]
You're quite welcome for the help.
Happy Computing, and Safe Surfing to you!
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Please do not ask for help via Private Message. |
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