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Old 07-19-2007, 05:54 AM   #1 (permalink)
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Join Date: Jul 2007
Posts: 16
OS: XP


Help with laptop

Hello, I have a new laptop:
Dell Latitude D630, Windows XP
Just a while ago, it has been acting all nuts.. spybot was constantly denying access to two browser things [which was {long string of characters}], teatimer ended by me [even though I didn't], and security task manager keeps on reading

iiffdcc.dll and
vturs.dll
[both of which are in quarantine and probably aren't causing any trouble now.. they used to keep on reappearing]
i have just installed Trend Micro PC-cillin in exchange for spybot and AVG.. for now my laptop seems to be happy ^_^


Logfile of HijackThis v1.99.1
Scan saved at 4:44:18 AM, on 7/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Wave Systems Corp\Common\DataServer.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.25\bin\tcsd_win32.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Security Task Manager\TaskMan.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccmain.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccHCMS.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccVScan.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=6070706
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/dell?hl=en&...us&ibd=6070706
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=6070706
O2 - BHO: (no name) - {38E39267-16AC-41D3-924F-E61DC4CEFAE8} - (no file)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [KADxMain] C:\WINDOWS\system32\KADxMain.exe
O4 - HKLM\..\Run: [PrevxOne] "C:\Program Files\Prevx2\PXConsole.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: EMBASSY Trust Suite Secure Update.lnk = C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E3F1348-4370-4BBE-A67A-CC7ED824CA85} (Microsoft Genuine Advantage Self Support Tool) - http://go.microsoft.com/fwlink/?LinkId=82580
O20 - AppInit_DLLs: wxvault.dll
O20 - Winlogon Notify: iiffdcc - C:\WINDOWS\
O20 - Winlogon Notify: vturs - C:\WINDOWS\
O23 - Service: Broadcom ASF IP and SMBIOS Mailbox Monitor (ASFIPmon) - Unknown owner - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe" -service (file missing)
O23 - Service: DataSvr2 - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Common\DataServer.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx2\PXAgent.exe" -f (file missing)
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: NTRU Hybrid TSS v2.0.25 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.25\bin\tcsd_win32.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe



i don't have anything to donate to any helper [im rather poor], but I'd be more than happy to offer some artist services in gratitude ^_^
i dont want to feel like im advertising my gallery.. so ill only post my gallery if permitted


second note:
if it helps, I have some things I refered from castlecops
msconfig/startup ALLOWED [that I don't know what they are about, or may be a bit suspicious]
KADxMain windows/system32

weird thing is
There are two entries for
Item Command
NvCpl RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartup, one is allowed the other denied

Denied:
rundll32 rundll32.exe nvHotkey.dll, Start
RunDLL32 bleh
qttask
jusched
digital line detect



Note:
If it's possible, I would be more than exhillierated to let the laptop forget everything and reinstall itself like it was when it was packaged. Seriously [because I don't have anything much on this laptop]. If it IS possible, reliable, and somewhat simple, I would like to try that out ^_^ and then have a short list of must-have free laptop stuff [I would've loved to have known about spybot earlier]

Last edited by addjenius; 07-19-2007 at 06:09 AM.
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Old 07-24-2007, 10:16 PM   #2 (permalink)
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Posts: 3,065
OS: Windows XP


Re: Help with laptop

Dell attempts to make it simple to restore your computer to factory condition. I do not own a Dell machine so please let me know if any of these instructions are incorrect and I will look for some new ones for you.

Restart your computer. When the Dell logo appears press Ctrl and F11 at the same time. This should boot into Dell's Restore utility. From here it should be easy to restore using on-screen prompts/directions. If this does not work try restarting again and pressing the keys right after the dell logo disappears.
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Old 07-25-2007, 01:07 AM   #3 (permalink)
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Posts: 16
OS: XP


Re: Help with laptop

thankyou=)
im a little hesitant to restart my computer to factory condition, now that i think im virus-free and i have made myself comfy X)

so sorry [=p
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Old 07-25-2007, 08:32 AM   #4 (permalink)
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Posts: 3,065
OS: Windows XP


Re: Help with laptop

No problem, we can go through and make sure you're all cleaned up then.

Combofix-Save it to your Desktop, we will need this later.

Double click combofix.exe & follow the prompts. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
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Old 07-25-2007, 10:00 AM   #5 (permalink)
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Posts: 16
OS: XP


Re: Help with laptop

"Dennis Benson" - 2007-07-24 8:52:15 [GMT -5:00] - ComboFix 07-07-24.5 - Service Pack 2 NTFS
* Created a new restore point


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\WINDOWS\system32\drivers\sfsync02.sys


((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))


-------\LEGACY_SFSYNC02
-------\sfsync02


((((((((((((((((((((((((( Files Created from 2007-06-24 to 2007-07-24 )))))))))))))))))))))))))))))))


2007-07-24 08:53 0 --a------ C:\WINDOWS\system32\sfsync02.dll
2007-07-24 08:50 51,200 --a------ C:\WINDOWS\nircmd.exe
2007-07-23 12:32 14,848 --a------ C:\WINDOWS\system32\drivers\kbdhid.sys
2007-07-23 12:32 11,440 --a------ C:\WINDOWS\system32\drivers\WacomVKHid.sys
2007-07-23 12:32 <DIR> d-------- C:\DOCUME~1\DENNIS~1\APPLIC~1\WTablet
2007-07-23 12:31 12,848 --a------ C:\WINDOWS\system32\drivers\wacomvhid.sys
2007-07-23 12:31 11,312 --a------ C:\WINDOWS\system32\drivers\wacommousefilter.sys
2007-07-23 12:12 8,138 --------- C:\WINDOWS\system32\drivers\PenClass.sys
2007-07-23 12:12 124,464 --a------ C:\WINDOWS\system32\Wintab32.dll
2007-07-23 12:12 12,939 --a------ C:\WINDOWS\system32\tablet.dat
2007-07-23 12:12 1,189,424 --a------ C:\WINDOWS\system32\Tablet.exe
2007-07-23 12:12 <DIR> d-------- C:\WINDOWS\system32\WTablet
2007-07-23 12:12 <DIR> d-------- C:\Program Files\Tablet
2007-07-22 21:18 21,504 --a------ C:\WINDOWS\system32\hidserv.dll
2007-07-22 21:17 31,616 --a------ C:\WINDOWS\system32\drivers\usbccgp.sys
2007-07-22 13:35 63,557 --a------ C:\WINDOWS\War3Unin.dat
2007-07-22 13:35 2,829 --a------ C:\WINDOWS\War3Unin.pif
2007-07-22 13:35 139,264 --a------ C:\WINDOWS\War3Unin.exe
2007-07-22 13:33 <DIR> d-------- C:\Program Files\Warcraft III
2007-07-21 15:55 <DIR> d-------- C:\DOCUME~1\DENNIS~1\APPLIC~1\Thunderbird
2007-07-21 15:54 <DIR> d-------- C:\Program Files\Mozilla Thunderbird
2007-07-20 23:58 <DIR> d-------- C:\Program Files\Game_Maker6
2007-07-18 17:23 <DIR> d-------- C:\Program Files\Bethesda Softworks
2007-07-18 17:19 <DIR> d-------- C:\Program Files\PowerISO
2007-07-18 14:05 90,112 --a------ C:\WINDOWS\system32\stacsv.exe
2007-07-18 14:05 303,104 --a------ C:\WINDOWS\stsystra.exe
2007-07-18 14:05 142,848 --a------ C:\WINDOWS\system32\staco.dll
2007-07-18 14:05 1,601,536 --a------ C:\WINDOWS\system32\stlang.dll
2007-07-18 14:04 266,240 --a------ C:\WINDOWS\system32\stacapi.dll
2007-07-18 14:04 1,228,296 --a------ C:\WINDOWS\system32\drivers\sthda.sys
2007-07-18 14:04 <DIR> d-------- C:\Program Files\SigmaTel
2007-07-18 13:50 <DIR> d-------- C:\WINDOWS\system32\vmm32
2007-07-18 13:35 <DIR> d-------- C:\Program Files\DriverGuide Toolkit
2007-07-18 12:50 2,297,552 --a------ C:\WINDOWS\system32\d3dx9_26.dll
2007-07-18 12:48 <DIR> d-------- C:\WINDOWS\system32\AGEIA
2007-07-18 12:48 <DIR> d-------- C:\Program Files\AGEIA Technologies
2007-07-18 12:46 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-07-18 04:19 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Trend Micro
2007-07-18 04:05 <DIR> d-------- C:\DOCUME~1\DENNIS~1\.housecall6.6
2007-07-18 04:04 <DIR> d-------- C:\Program Files\CONEXANT
2007-07-18 03:17 <DIR> d-------- C:\WINDOWS\SxsCaPendDel
2007-07-18 02:50 <DIR> d-------- C:\DOCUME~1\DENNIS~1\APPLIC~1\Prevx
2007-07-18 02:48 <DIR> d-------- C:\Program Files\Prevx2
2007-07-18 02:48 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Prevx
2007-07-18 02:47 77,312 --a------ C:\WINDOWS\ua2.dll
2007-07-18 02:43 <DIR> d---s---- C:\DOCUME~1\DENNIS~1\UserData
2007-07-11 22:24 <DIR> d-------- C:\WINDOWS\system32\appmgmt
2007-07-11 21:53 <DIR> d-------- C:\WINDOWS\system32\PreInstall
2007-07-11 21:19 <DIR> d-------- C:\DOCUME~1\DENNIS~1\APPLIC~1\Help
2007-07-11 21:11 <DIR> d-------- C:\WINDOWS\pss
2007-07-11 21:06 <DIR> d-------- C:\WINDOWS\system32\SoftwareDistribution
2007-07-11 02:54 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\SecTaskMan
2007-07-09 22:03 <DIR> d-------- C:\Program Files\iTunes
2007-07-09 22:03 <DIR> d-------- C:\Program Files\iPod
2007-07-09 22:03 <DIR> d-------- C:\DOCUME~1\DENNIS~1\APPLIC~1\Apple Computer
2007-07-09 22:02 <DIR> d----c--- C:\WINDOWS\system32\DRVSTORE
2007-07-09 21:52 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Apple Computer
2007-07-09 21:26 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\nView_Profiles
2007-07-09 16:59 1,156 --a------ C:\WINDOWS\mozver.dat
2007-07-09 16:55 <DIR> d-------- C:\WINDOWS\system32\LogFiles
2007-07-09 16:54 0 --a------ C:\WINDOWS\nsreg.dat
2007-07-09 16:54 <DIR> d-------- C:\MDT
2007-07-09 16:54 <DIR> d-------- C:\DOCUME~1\DENNIS~1\APPLIC~1\CyberLink
2007-07-09 16:54 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\CyberLink
2007-07-09 16:50 <DIR> d-------- C:\DOCUME~1\DENNIS~1\APPLIC~1\Google
2007-07-09 16:49 3,407,872 --ah----- C:\DOCUME~1\DENNIS~1\NTUSER.DAT
2007-07-09 16:49 <DIR> d--h----- C:\DOCUME~1\DENNIS~1\APPLIC~1\Gtek
2007-07-09 16:49 <DIR> d-------- C:\DOCUME~1\DENNIS~1\APPLIC~1\Intel
2007-07-09 16:49 <DIR> d-------- C:\DOCUME~1\DENNIS~1\APPLIC~1\InstallShield
2007-07-09 16:49 <DIR> d-------- C:\DOCUME~1\DENNIS~1\APPLIC~1\Dell
2007-07-09 16:48 262,144 --a------ C:\DOCUME~1\ALLUSE~1\NTUSER.DAT
2007-07-09 16:48 <DIR> d-------- C:\DOCUME~1\DEFAUL~1\APPLIC~1\InstallShield
2007-07-07 01:42 1,802,867 ---hs---- C:\WINDOWS\system32\srutv.bak2
2007-07-06 17:41 <DIR> d-------- C:\Program Files\DAEMON Tools
2007-07-06 17:37 685,816 --a------ C:\WINDOWS\system32\drivers\sptd.sys
2007-07-06 15:51 <DIR> d-------- C:\Program Files\Security Task Manager
2007-07-06 13:43 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2007-07-06 13:42 1,807,323 ---hs---- C:\WINDOWS\system32\srutv.bak1
2007-07-06 13:28 <DIR> d-------- C:\Program Files\Game_Maker7
2007-07-06 13:21 9,600 --a------ C:\WINDOWS\system32\drivers\hidusb.sys
2007-07-06 13:21 12,160 --a------ C:\WINDOWS\system32\drivers\mouhid.sys
2007-07-06 06:09 <DIR> d--hs---- C:\RECYCLER
2007-07-06 06:07 <DIR> d--h----- C:\DOCUME~1\DEFAUL~1\APPLIC~1\Gtek
2007-07-06 06:07 <DIR> d--h----- C:\DOCUME~1\ADMINI~1\APPLIC~1\GTek
2007-07-06 06:07 <DIR> d-------- C:\Program Files\Dell Support
2007-07-06 06:07 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\GTek
2007-07-06 06:07 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Google
2007-07-06 06:06 99,176 --a------ C:\WINDOWS\system32\drivers\DRVMCDB.SYS
2007-07-06 06:06 92,920 --a------ C:\WINDOWS\DLA.EXE
2007-07-06 06:06 56,056 --a------ C:\WINDOWS\system32\DLAAPI_W.DLL
2007-07-06 06:06 51,768 --a------ C:\WINDOWS\system32\drivers\DRVNDDM.SYS
2007-07-06 06:06 44,544 --a------ C:\WINDOWS\system32\msxml4a.dll
2007-07-06 06:06 28,184 --a------ C:\WINDOWS\system32\drivers\DLARTL_M.SYS
2007-07-06 06:06 12,920 --a------ C:\WINDOWS\system32\drivers\DLACDBHM.SYS
2007-07-06 06:06 <DIR> d-------- C:\WINDOWS\system32\DLA
2007-07-06 06:06 <DIR> d-------- C:\Program Files\Google
2007-07-06 06:06 <DIR> d-------- C:\Program Files\CyberLink
2007-07-06 06:06 <DIR> d-------- C:\Program Files\BAE
2007-07-06 06:05 221,184 --a------ C:\WINDOWS\system32\wmpns.dll
2007-07-06 06:05 22,752 --a------ C:\WINDOWS\system32\spupdsvc.exe


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-07-06 10:54:26 -------- d-----w C:\Program Files\Messenger
2007-07-06 10:34:18 5,958 ----a-w C:\WINDOWS\system32\drivers\1028_Dell_LAT_D630.mrk
2007-05-31 20:50:20 6,727,136 ----a-w C:\WINDOWS\system32\drivers\nv4_mini.sys
2007-05-31 20:50:18 5,464,320 ----a-w C:\WINDOWS\system32\nv4_disp.dll
2007-05-16 15:12:02 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2007-05-16 0058 71,208 ----a-w C:\WINDOWS\system32\PhysXLoader.dll
2007-04-25 14:21:15 144,896 ----a-w C:\WINDOWS\system32\schannel.dll


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2007-01-25 02:34]
"IntelZeroConfig"="C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe" [2007-02-21 11:19]
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [2007-02-21 11:17]
"PrevxOne"="C:\Program Files\Prevx2\PXConsole.exe" [2007-07-10 07:42]
"NvMediaCenter"="NvMCTray.dll" [2007-05-31 15:50 C:\WINDOWS\system32\nvmctray.dll]
"SigmatelSysTrayApp"="stsystra.exe" [2007-02-19 14:26 C:\WINDOWS\stsystra.exe]
"PWRISOVM.EXE"="C:\Program Files\PowerISO\PWRISOVM.EXE" [2007-04-09 07:23]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-07-22 02:21]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" [2006-08-28 21:57]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
EMBASSY Trust Suite Secure Update.lnk - C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe [2006-08-25 09:45:30]
TabUserW.exe.lnk - C:\WINDOWS\system32\WTablet\TabUserW.exe [2007-07-23 12:12:14]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\iiffdcc]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\vturs]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=wxvault.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages msv1_0 wvauth

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=C:\WINDOWS\pss\Digital Line Detect.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Document Manager]
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
"C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NVHotkey]
rundll32.exe nvHotkey.dll,Start

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
RunDLL32.exe NvMCTray.dll,NvTaskbarInit

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
nwiz.exe /installquiet

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVDDXSrv]
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioDragToDisc]
"C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
stsystra.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

R0 PBADRV;PBADRV;C:\WINDOWS\system32\drivers\pbadrv.sys
R0 PenClass;Pen Class;C:\WINDOWS\system32\Drivers\PenClass.sys
R0 PrevxDriver;PREVX Kernel Mode Agent;C:\WINDOWS\system32\DRIVERS\pxfsf.sys
R1 DLACDBHM;DLACDBHM;C:\WINDOWS\system32\Drivers\DLACDBHM.SYS
R1 DLARTL_M;DLARTL_M;C:\WINDOWS\system32\Drivers\DLARTL_M.SYS
R1 PREVXTdi;PREVX TDI filter;C:\WINDOWS\system32\DRIVERS\pxtdi.sys
R1 PXRDDriver;PREVX Rootkitscan driver;C:\WINDOWS\system32\DRIVERS\pxrd.sys
R1 SCDEmu;SCDEmu;C:\WINDOWS\system32\drivers\SCDEmu.sys
R1 WmiAcpi;Microsoft Windows Management Interface for ACPI;C:\WINDOWS\system32\DRIVERS\wmiacpi.sys
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;"C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe" -service
R2 BASFND;BASFND;\??\C:\Program Files\Broadcom\ASFIPMon\BASFND.sys
R2 DLABMFSM;DLABMFSM;C:\WINDOWS\system32\DLA\DLABMFSM.SYS
R2 DLABOIOM;DLABOIOM;C:\WINDOWS\system32\DLA\DLABOIOM.SYS
R2 DLADResM;DLADResM;C:\WINDOWS\system32\DLA\DLADResM.SYS
R2 DLAIFS_M;DLAIFS_M;C:\WINDOWS\system32\DLA\DLAIFS_M.SYS
R2 DLAOPIOM;DLAOPIOM;C:\WINDOWS\system32\DLA\DLAOPIOM.SYS
R2 DLAPoolM;DLAPoolM;C:\WINDOWS\system32\DLA\DLAPoolM.SYS
R2 DLAUDF_M;DLAUDF_M;C:\WINDOWS\system32\DLA\DLAUDF_M.SYS
R2 DLAUDFAM;DLAUDFAM;C:\WINDOWS\system32\DLA\DLAUDFAM.SYS
R2 DRVNDDM;DRVNDDM;C:\WINDOWS\system32\Drivers\DRVNDDM.SYS
R2 s24trans;WLAN Transport;C:\WINDOWS\system32\DRIVERS\s24trans.sys
R3 DSproct;DSproct;\??\C:\Program Files\Dell Support\GTAction\triggers\DSproct.sys
R3 guardian2;guardian2;C:\WINDOWS\system32\Drivers\oz776.sys
R3 HSF_DPV;HSF_DPV;C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys
R3 HSFHWAZL;HSFHWAZL;C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys
R3 NETw4x32;Intel(R) Wireless WiFi Link Adapter Driver for Windows XP 32 Bit;C:\WINDOWS\system32\DRIVERS\NETw4x32.sys
R3 STHDA;SigmaTel High Definition Audio CODEC;C:\WINDOWS\system32\drivers\sthda.sys
R3 TcUsb;TC USB Kernel Driver;C:\WINDOWS\system32\Drivers\tcusb.sys
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver;C:\WINDOWS\system32\DRIVERS\usbehci.sys
R3 usbhub;Microsoft USB Standard Hub Driver;C:\WINDOWS\system32\DRIVERS\usbhub.sys
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver;C:\WINDOWS\system32\DRIVERS\usbuhci.sys
R3 wacommousefilter;Wacom Mouse Filter Driver;C:\WINDOWS\system32\DRIVERS\wacommousefilter.sys
R3 wacomvhid;Wacom Virtual Hid Driver;C:\WINDOWS\system32\DRIVERS\wacomvhid.sys
R3 WacomVKHid;Virtual Keyboard Driver;C:\WINDOWS\system32\DRIVERS\WacomVKHid.sys
S2 Fax;Fax;C:\WINDOWS\system32\fxssvc.exe
S3 BCMTPM;BCMTPM;C:\WINDOWS\system32\DRIVERS\btpmw32.sys
S3 DXEC01;DXEC01;C:\WINDOWS\system32\drivers\dxec01.sys
S3 E100B;Intel(R) PRO Adapter Driver;C:\WINDOWS\system32\DRIVERS\e100b325.sys
S3 HidUsb;Microsoft HID Class Driver;C:\WINDOWS\system32\DRIVERS\hidusb.sys
S3 PREVXEmulator;PREVX Emulator driver;C:\WINDOWS\system32\DRIVERS\PxEmu.sys
S3 usbccgp;Microsoft USB Generic Parent Driver;C:\WINDOWS\system32\DRIVERS\usbccgp.sys
S3 USBSTOR;USB Mass Storage Driver;C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
S4 agpCPQ;Compaq AGP Bus Filter;C:\WINDOWS\system32\DRIVERS\agpCPQ.sys


**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-07-24 08:56:38
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-07-24 8:58:03 - machine was rebooted
C:\ComboFix-quarantined-files.txt ... 2007-07-24 08:57

--- E O F ---
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Old 07-25-2007, 10:25 AM   #6 (permalink)
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Re: Help with laptop

Open notepad and copy/paste the text in the quotebox below into it:

Code:
File::
C:\WINDOWS\system32\srutv.bak2
C:\WINDOWS\system32\srutv.bak1

Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\iiffdcc]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\vturs]
Save this as "CFScript"




Refering to the picture above, drag CFScript.txt into ComboFix.exe

When finished, it shall produce a log for you, C:\ComboFix.txt. Post that log in your next reply.
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Old 07-25-2007, 03:14 PM   #7 (permalink)
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Re: Help with laptop

was it supposed to take 4 hours? its still doing it
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Old 07-25-2007, 03:20 PM   #8 (permalink)
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Re: Help with laptop

Nope, definitely shouldn't take that long. Strange that it ran the first time, but didn't run with CF-Script.

Try closing the window and restarting your computer. Then do the following:

File and Folder Deletions
Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.
C:\WINDOWS\system32\srutv.bak2
C:\WINDOWS\system32\srutv.bak1


HijackThis!
Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)
O2 - BHO: (no name) - {38E39267-16AC-41D3-924F-E61DC4CEFAE8} - (no file)
O20 - Winlogon Notify: iiffdcc - C:\WINDOWS\
O20 - Winlogon Notify: vturs - C:\WINDOWS\
Please remember to close all other windows, including browsers then click Fix checked.


Then post a new Hijackthis log.
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Old 07-25-2007, 03:38 PM   #9 (permalink)
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Re: Help with laptop

i didnt find any srutv
nor any of those 3 files under hijack

Logfile of HijackThis v1.99.1
Scan saved at 14:38, on 2007-07-24
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Wave Systems Corp\Common\DataServer.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Prevx2\PXAgent.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.25\bin\tcsd_win32.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\HidFind.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/dell?hl=en&...us&ibd=6070706
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=6070706
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [PrevxOne] "C:\Program Files\Prevx2\PXConsole.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: EMBASSY Trust Suite Secure Update.lnk = C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E3F1348-4370-4BBE-A67A-CC7ED824CA85} (Microsoft Genuine Advantage Self Support Tool) - http://go.microsoft.com/fwlink/?LinkId=82580
O20 - AppInit_DLLs: wxvault.dll
O23 - Service: Broadcom ASF IP and SMBIOS Mailbox Monitor (ASFIPmon) - Unknown owner - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe" -service (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DataSvr2 - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Common\DataServer.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx2\PXAgent.exe" -f (file missing)
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
O23 - Service: NTRU Hybrid TSS v2.0.25 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.25\bin\tcsd_win32.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
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Old 07-25-2007, 03:40 PM   #10 (permalink)
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Re: Help with laptop

Looks like Combofix completed my script before getting stuck.

Your log appears to be clean. If you still have any problems let me know and we will work on diagnosing those through other means. If not, there are just a few more things to go through to finish this off and help prevent future infections. Please post one more time even if you have no problems so we can mark this thread as resolved.


Setting a new Restore Point
Go to Start >> Run - type control sysdm.cpl,,4 & press Enter.
  • Tick the checkbox - Turn off System Restore on all drives
  • Click Apply
  • Turn it back 'On' by unticking the same checkbox & click OK

Windows Update
Make sure to get the latest updates for Windows and Internet Explorer at Microsoft Update Site.

Prevention
A good virus scanner is a necessity in today's computer environment. Many virus scanners include active components that protect you from infection without even running a scan. A listing of online and standalone scanners can be found here

A firewall is the first line of defense standing between the internet and your computer. A tutorial on Firewalls and a listing of some available ones can be found here

Spybot SD is an anti-spyware scanner that should be run every week or two. Spybot also contains two other useful pieces. The first is "Immunize", this helps protect your computer against known exploits. The second is "TeaTimer", with this feature enabled you will receive notifications of all changes to the registry such as programs adding themselves to start-up and you default search page being changed.

Spyware Blaster is a powerful tool that prevents "drive-by" downloads and other unwanted installations. It also uses no system resources, run it once and you're all set. Spyware Guard Is a realtime protection engine to guard your computer from spyware. This program does for spyware what an antivirus program does for viruses.

IE-Spyad is a program that only needs to be run once to protect you from many malicious sites. It adds domains of known adware companies into the Restricted List of Internet Explorer, preventing them from performing malicious actions on your PC.

The MVPS HOSTS file is a file you can download and use to replace your regular hosts file. It prevents many sites from performing malicious actions by blocking the sites from ever being accessed.

Together these programs form a powerful barrier between the Internet and your computer. However, all the programs stand alone and feel free to eliminate any you are not comfortable with. Any protection you add to your PC is better than no protection at all.

Alternative Programs
Here are some alternatives that are either less suceptible than others to malware or don't contain malware where similar programs do.

Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

Desktop Weather - Free taskbar weather program that is free, malware free, and resource light.

Firefox - This is an increasingly popular alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.
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Old 07-25-2007, 04:13 PM   #11 (permalink)
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Re: Help with laptop

thankyou very much for your help :D
what do i do if i want to restore? and what exactly will it do?
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Old 07-25-2007, 05:24 PM   #12 (permalink)
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Re: Help with laptop

System Restore (Microsoft) or Factory Restore (Dell)??

To read more about System Restore you can go here.

To Restore your Dell laptop to factory conditions follow the steps I posted in my first response. This will erase all data and return your laptop to "factory" condition.
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Last edited by Vikesrock8411; 07-25-2007 at 05:27 PM.
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Old 07-25-2007, 06:40 PM   #13 (permalink)
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Re: Help with laptop

ok=0 consider this resolved then ^_^
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