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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 03-26-2007, 06:45 PM   #1 (permalink)
Registered User
 
Join Date: Mar 2007
Posts: 14
OS: XP


Help With Downloader.murlo.ez

On 3-15-07 I did a scan with AVG Anti-spyware 7.5 and it found the 'downloader.murlo.ez' trojan. (found in C:\Windows\system32\svchost.exe) I followed the steps to quarantine this and my system shut down. On re-starting my system I found that the toolbar was missing, I couldn't move icons or copy/paste and a lot of programmes did not work.

I replaced the file and all seemed well. However, I did an AVG scan and the exact same trojan is there. Obviously I don't want to delete it due to the problems it caused last time but I also do not want it staying in my system. Please help!

I'm not very computer savy so any help would be wonderful!
Thanks,
Googus

My Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 8:36:30 PM, on 3/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Download Programs\Installed Programs\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" /STARTUP
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [SDTray] C:\Program Files\Spyware Doctor\SDTrayApp.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\spyware doctor\filterlsp.dll
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1155414590343
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1155414582577
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5...ndows-i586.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/dow...in/actxcab.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp2.cab
O18 - Protocol: bw+0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {2740AC75-EB2E-4A1A-94AB-884A433D8F87} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: DirectX Service (DirectBibn) - Unknown owner - c:\windows\system32\directx.exe (file missing)
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: Spyware Terminator Clam Service (sp_clamsrv) - Crawler.com - C:\Program Files\WinClamAVShield\sp_clamsrv.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Windows Diaplay Manager - Unknown owner - C:\WINDOWS\system32\Nvdriver.exe
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Old 04-02-2007, 06:42 PM   #2 (permalink)
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Re: Help With Downloader.murlo.ez

Hello and welcome to TSF.

If you're not receiving help elsewhere and still need help, please post a fresh HijackThis log and I'll be happy to help you.
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Old 04-03-2007, 08:46 AM   #3 (permalink)
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Join Date: Mar 2007
Posts: 14
OS: XP


Re: Help With Downloader.murlo.ez

HELLO AMATEUR,
THANK YOU FOR YOUR WILLINGNESS TO HELP!!
SOME STRANGE THINGS HAVE HAPPENED SINCE I POSTED!!
FIRST OF ALL LET ME START OFF BY SAYING THAT MY AVG FREE EDITION VIRUS WARE FOUND 2 VIRUS'S THE BEGINING OF MARCH AND THEY WERE DELETED. I GOT CONCERNED AND DOWNLOADED THE TRIAL VERSIONS OF AVG ANTI-SPYWARE 7.5 AND SPYWARE DOCTOR AROUND THE 15TH OF MARCH.

I ALREADY HAD AD-AWARE SE PROFESSIONAL, SPYWARE TERMINATOR AND XOFTSPY 4.22 THAT I USE ON A DAILY BASIS. ON THE 15TH OF MARCH AVG ANTI-SPYWARE 7.5 FOUND THE 'downloader.murlo.ez' trojan IN MY C:\Windows\system32\svchost.exe AND YOU ALREADY READ WHAT HAPPENED TO MY COMPUTER WHEN I QUARANTINED IT, SO I PUT IT BACK.
BUT EVERYDAY AFTER THAT MY XOFTSPY WOULD FINE A 'Graybird Backdoor' trojan IN C:\Windows\system32\paramstr.txt AND GET RID OF IT BUT EVERYTIME I REBOOTED MY COMPUTER IT CAME BACK....UP TILL YESTERDAY!

I LIKED THE SPYWARE DOCTOR BUT IT WAS SLOWING DOWN MY SYSTEM WHEN IT CAME TO LOADING AND SAVING MY SETTINGS AND I DIDN'T LIKE THE WAY IT HANDLED MY EMAILS. IT WAS JUST THE TRIAL VERSION AND ONLY SHOWED ME THE PROBLEMS (WOULDN'T FIX THEN ANYWAY) SO I UNINSTALLED IT YESTERDAY.

NOW ALL MY SCANS ARE NOT SHOWING ANY INFECTIONS.

WHERE DID THEY GO?? AM I STILL INFECTED??

HERE IS MY NEW HIJACK THIS LOG:

Logfile of HijackThis v1.99.1
Scan saved at 10:45:14 AM, on 4/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Download Programs\Installed Programs\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" /STARTUP
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1155414590343
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1155414582577
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5...ndows-i586.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/dow...in/actxcab.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp2.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: DirectX Service (DirectBibn) - Unknown owner - c:\windows\system32\directx.exe (file missing)
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Spyware Terminator Clam Service (sp_clamsrv) - Crawler.com - C:\Program Files\WinClamAVShield\sp_clamsrv.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


THANKS AGAIN...WHAT DO YOU THINK??
GOOGUS
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Old 04-03-2007, 09:19 AM   #4 (permalink)
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Posts: 7,472
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Re: Help With Downloader.murlo.ez

Hi,

Spyware Terminator is a rogue program. See this. ZOFTSPY is reported to have false positives and not the best in the lot in my opinion. I'll be giving you some links for better alternatives when all is don.

Please go to Start>Control Panel>Add/Remove Programs and remove the following:

SPYWARE TERMINATOR
XOFTSPY 4.22


AVG Anti Spyware is an excellent program but since it's a trial version, the realtime guard and automatic update will stop functioning after the trial period. You can turn off the realtime scanning and use it as an on-demand scanner (recommended) but you will have to manually update the definition file each time you scan.
  • Open AVG Anti Spyware 7.5
  • Go to Status menu
  • Click change status on Resident shield to inactive Under "Your computers Security"
=========================================

There is one entry in your log that's classified as a trojan in the SDbot family. The file appears to be missing but we cannot be sure of that.

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
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Old 04-03-2007, 10:48 AM   #5 (permalink)
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Join Date: Mar 2007
Posts: 14
OS: XP


Re: Help With Downloader.murlo.ez

HI AMATEUR,
DID AS YOU SAID AND HERE ARE THE 2 NEW LOGS:
======================================

SDFix: Version 1.76

Run by Lisa Cousino - Tue 04/03/2007 - 12:36:33.46

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:

Name:
DirectBibn

ImagePath:
c:\windows\system32\directx.exe

DirectBibn Deleted


Restoring Windows Registry Entries
Restoring Default Hosts File


Rebooting...

Normal Mode:
Checking Files:

No Trojan Files Found...




ADS Check:

C:\WINDOWS\system32
No streams found.


Final Check:

Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\BitTorrent\\bittorrent.exe"="C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Enabled:BitTorrent"
"C:\\Program Files\\Blubster\\Blubster.exe"="C:\\Program Files\\Blubster\\Blubster.exe:*:Enabled:Blubster"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\Grisoft\\AVG Free\\avgemc.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\WINDOWS\\$NtUninstallKB911280$\\IEXPLORE.EXE"="C:\\WINDOWS\\$NtUninstallKB911280$\\IEXPLORE.EXE:*:Enabled:Internet Explorer"
"C:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"="C:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe:*:Enabled:Logitech Desktop Messenger"


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\WINDOWS\\$NtUninstallKB911280$\\IEXPLORE.EXE"="C:\\WINDOWS\\$NtUninstallKB911280$\\IEXPLORE.EXE:*:Enabled:Internet Explorer"
"C:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"="C:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe:*:Enabled:Logitech Desktop Messenger"


Remaining Files:
---------------


Checking For Files with Hidden Attributes :

C:\Program Files\Canon\MP Navigator 2.0\uinstrsc.dll
C:\Documents and Settings\Lisa Cousino\Application Data\U3\temp\Launchpad Removal.exe
C:\Program Files\Canon\MP Navigator 2.0\Maint.exe
C:\WINDOWS\uccspecb.sys
C:\WINDOWS\uccspecc.sys
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\bd1cd727f9156915edd6700037e6f705\BIT1.tmp

Finished
=======================================================

Logfile of HijackThis v1.99.1
Scan saved at 12:45:02 PM, on 4/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Download Programs\Installed Programs\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" /STARTUP
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1155414590343
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1155414582577
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5...ndows-i586.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/dow...in/actxcab.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp2.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


===========================================

THANKS AGAIN!!
GOOGUS
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Old 04-03-2007, 01:04 PM   #6 (permalink)
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Re: Help With Downloader.murlo.ez

Hi,

Before we continue, I would suggest that you to place HijackThis in a folder of its own so that it can house its backup files. Otherwise, you'll have the buckups in "Installed Programs folder".

You are using Download Accelerator - DAP. Be informed that it delivers popup/popunder ads, and tracks your internet usage. You can find safer alternatives here: http://www.spywareinfo.com/downloads...at=dlman#dlman

I suggest you remove it. Go to Start > Settings > Control Panel > Add/Remove Programs and remove it.

===============================

I also noticed that you are using some p2p file sharing programs, i.e. BitTorrent and Blubster. I need to warn you that the nature of P2P filesharing is so that even if one is using a "clean" program, many of the files downloaded from non-documented sources have the potential of being infected. So, regardless of whether one is using a "clean" program, one may still be prone to infection by malware. I would recommend that you also remove them.

===============================

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6u1.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6.0 windows-i586-p.exe to install the newest version.

=================================

Please update AVG Anti-Spyware first and then disable its guard so that it will not interfere with the following fix.

1. Open AVG Anti-Spyware by double-clicking the AVG Anti-Spyware icon in the system tray.
2. In the Your security status section, toggle the AVG Anti-Spyware Guard realtime protection off by clicking active which will then change the protection status to inactive .
3. When you reboot, AVG Anti-Spyware will prompt you to Restart the guard? .
4. Reply no and set it to inactive for the duration of your cleanup.

=================================

Scan with HijackThis and put a checkmark against the following entry:

O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/dow...in/actxcab.cab

The following activeX control( Download Program File)will reinstall when(and if) you revisit that website,
UNLESS you know they are from a safe source, check to remove.

O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp2.cab

Close all browsers, including this one and click on "fix checked".

=================================

Please download Ccleaner and save it to your desktop.
Tutorial for CCleaner
During the installation be sure to UN-check the box for "Ccleaner Yahoo Toolbar" unless you want it. Do not scan with it yet.

=================================

Reboot your computer in Safe Mode using the F8 method below.
a. If the computer is running, shut down Windows, and then turn off the power.
b. Wait 30 seconds, and then turn the computer on.
c. Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
d. Ensure that the Safe Mode option is selected.
e. Press Enter. The computer then begins to start in Safe mode.

=================================

From Safe Mode run Ccleaner
  • Click on Options,
  • Select Advanced
  • Now UNCHECK "Only delete files in Windows Temp folders older than 48 hours"
  • Make sure the Cleaner block on the left is selected.
  • Do not use the "Issues" block . It's meant for professionals.
  • Choose the Windows tab.
  • Check everything EXCEPT Advanced part of the Menu.
  • Click on "Analyze". This process could take a while.
  • If you don't want to loose your login passwords to certain sites, click on Options
  • Select cookies and move the ones you want to keep to the "cookies to keep" section, by highlighting and using the arrows in the middle.
  • Choose Run Cleaner.
When CCleaner shows how much has been removed, cleaning is finished. Click Exit.
If you have more than one users, run Ccleaner for every user

==================================

IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
  • Launch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, **Please ensure it is set to Quarantine then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close AVG Anti-Spyware.

===================================

Reboot in Normal Mode.

===================================

Perform an online scan using Internet Explorer with Panda ActiveScan
  • Click on located at the bottom of the page.
  • A "pop up" window will appear. Please ensure that your pop up blocker doesn't block it
  • Enter your e-mail address, country, and state & click "Free Online Scan" The download of the 8 MB Panda's ActiveX control will take place
Begin the scan by selecting
  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on then click and post back the contents please.
====================================

Please post back the following and also let me know how the computer is running now.

AVG Anti-Spyware log
Panda online scan results
and a fresh HijackThis log.
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Old 04-03-2007, 02:09 PM   #7 (permalink)
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Re: Help With Downloader.murlo.ez

HI AMATEUR

I UNINSTALLED DAP, BitTORRENT AND BLUBSTER.
==================================
I WENT TO THE "Java Runtime Environment (JRE) 6u1" LINK BUT ONLY FOUND
"The Java SE Runtime Environment (JRE) allows end-users to run Java applications"
NOT
"The J2SE Runtime Environment (JRE) allows end-users to run Java applications"

IS THIS THE ONE I USE?

IF SO, WHICH DO YOU SUGGEST... WITH OR WITHOUT Multi-language ??

THANKS,
GOOGUS
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Old 04-03-2007, 02:38 PM   #8 (permalink)
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Re: Help With Downloader.murlo.ez

When you scroll down, it's the 4th one I believe.

Java Runtime Environment (JRE) 6u1
The Java SE Runtime Environment (JRE) allows end-users to run Java applications.

Windows Offline Installation with Multi-language
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Old 04-03-2007, 03:21 PM   #9 (permalink)
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Re: Help With Downloader.murlo.ez

Ok,
I've Done All Up To: Download Ccleaner.
I Already Have It On My Computer...we've Had It Since Last August And We Use It Daily.

Should I Put A Shortcut On My Desktop And Proceed?

Googus
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Old 04-03-2007, 03:27 PM   #10 (permalink)
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Re: Help With Downloader.murlo.ez

Yes, please. You may need to print the instructions so that you can have access to them when you're in Safe Mode later.
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Old 04-03-2007, 03:36 PM   #11 (permalink)
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Re: Help With Downloader.murlo.ez

I JUST CHECKED AND I HAVE AN OLDER VERSION OF CCLEANER.
I HAVE CCLEANER v1.30.310

SHOULD I UNINSTALL AND DOWNLOAD FROM THE LINK YOU SENT??
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Old 04-03-2007, 04:00 PM   #12 (permalink)
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Re: Help With Downloader.murlo.ez

Yes, I think that would be a good idea.
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Old 04-03-2007, 06:52 PM   #13 (permalink)
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Re: Help With Downloader.murlo.ez

Ok, Got The New Version Of Ccleaner.

Now When I'm In Safe Mode And I Run It, I Need To Also Run It On My Husbands User Account In Safe Mode Also Right?

And Then Run Avg Anti-spyware In Safe Mode Too??
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Old 04-03-2007, 10:30 PM   #14 (permalink)
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Re: Help With Downloader.murlo.ez

HI AMATEUR,
RE:LAST POST ...I READ FURTHER AND FOUND THAT I DID NEED TO RUN AVG ANTI-SPYWARE IN SAFE MODE ALSO.

NOW...I DID ALL THAT YOU ASKED....MY COMPUTER IS RUNNING GREAT, MUCH FASTER!!

HERE ARE THE SCAN RESULTS YOU ASKED FOR:
=========================================================
---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 11:29:20 PM 4/3/2007

+ Scan result:



Nothing found.



::Report end

=========================================================

PANDA ONLINE SCAN RESULTS


Incident Status Location

Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Lisa Cousino\Desktop\SDFix.exe[SDFix\apps\Process.exe]
Potentially unwanted tool:Application/Processor Not disinfected C:\Download Programs\SDFix.exe[SDFix\apps\Process.exe]
Potentially unwanted tool:Application/Processor Not disinfected C:\SDFix\apps\Process.exe
=========================================================

Logfile of HijackThis v1.99.1
Scan saved at 12:22:22 AM, on 4/4/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Download Programs\Installed Programs\HIJACK THIS\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" /STARTUP
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1155414590343
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1155414582577
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

=========================================================

HOW'S IT LOOKING??

THANKS,
GOOGUS
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Old 04-04-2007, 05:29 AM   #15 (permalink)
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Re: Help With Downloader.murlo.ez

Hi,

Well done. It's looking great. You can go ahead and delete SDFix now.

Right click on Start, click on Explore to bring up Windows Explorer, navigate to locate the following folders and delete them when found:

C:\Documents and Settings\Lisa Cousino\Desktop\SDFix.exe[SDFix]
C:\Download Programs\SDFix.exe[SDFix]
C:\SDFix

==================================

Quote:
NOW...I DID ALL THAT YOU ASKED....MY COMPUTER IS RUNNING GREAT, MUCH FASTER!!
Good to hear that!..
Quote:
HOW'S IT LOOKING??
It's looking very well. Scan results are all clean.

If all is well and you have no further problems, you can go ahead with the following:

Re-enable all the realtime scanners I may have asked you to disable.

Remember to hide your system files again, if I had asked you to unhide them.

Create a new System Restore point to prevent reinfection from old restore points.

Go to Start>Run and type sysdm.cpl. Press Enter
  • Select the System Restore Tab
  • Place a check in "Turn off System Restore on all drives"
  • Click Apply
  • next, uncheck the same checkbox.
  • Click Apply
  • Click OK
You can also find instructions on how to disable and re enable system restore here:
Windows XP System Restore Guide

A colleague of ours has some excellent information and good tips on the prevention of malware here and more on improving speed/system performance after malware removal here.

Happy surfing!
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Last edited by amateur; 04-04-2007 at 05:32 AM.
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Old 04-04-2007, 06:29 AM   #16 (permalink)
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Re: Help With Downloader.murlo.ez

HI AMATEUR
SOUNDS GREAT!!!
MY COMPUTER REALLY IS RUNNING GREAT NOW!!

I WAS JUST WONDERING WHICH better alternatives WERE YOU TALKING ABOUT FOR ANTI-SPYWARE AND MALEWARE?

ALSO MY SON LIKES TO PLAY RUNESCAPE, WILL IT HURT MY SYSTEM?
ARE THERE THINGS I SHOULD DO BEFORE I LET HIM PLAY OR AFTER HE PLAYS RONESCAPE?

THANKS,
GOOGUS
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Old 04-04-2007, 07:16 AM   #17 (permalink)
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Re: Help With Downloader.murlo.ez

Hi,

I am not/has never been into games, therefore I don't have much to say about them. I've done a little research on Runescape and couldn't find anything to pass on to you, other than "it may be addictive". If you observe the general rules of security, you should be OK.

Quote:
I WAS JUST WONDERING WHICH better alternatives WERE YOU TALKING ABOUT FOR ANTI-SPYWARE AND MALEWARE?
The link I provided has all the information you need, but here are a few. I personally use AVG Free for antivirus; ZoneAlarm for firewall; AVG-Anti-Spyware, Spybot S&D, Adaware SE for on-demand scanning; Windows Defender, SpywareBlaster, Spywareguard for real-time protection; and I make sure that they are always updated. My Windows XP is set to automatic update and my IE browser settings are set to optimum security as described in the link.

Install realtime pestware-scanners and keep them up-to-date.

The following free realtime pestscanners prevent a number of malware-variants from entering your computer, in the first place:

SpywareBlaster here Remember to "enable all protection" after each update.
SpywareGuard here

If you haven't got one, already, install a firewall and keep it up-to-date. Please make sure that you have only one active firewall on your system.

A firewall will prevent unauthorized contact between your computer and internet.
If there is no firewall installed on your computer, you can download and install one of the following free firewalls:
ZoneAlarm here
Sygate here
Kerio Personal Firewall here
Outpost here
Important: (Windows XP only) If you install a firewall, be sure to turn off the WinXP-firewall!

Test your firewall here to make sure that it's working properly

Install these programs, to make surfing with Internet Explorer safer:

A popup-blocker, f.e. Google Toolbar here: A popup-blocker prevents popup-windows from opening, when you come along a websites that uses them, during internet-surfing. To provide privacy, select disable advanced features when installing.

IE-SPYAD here: This utility adds a long list of known bad sites to Internet Explorer's Restricted Sites zone. This prevents those sites from executing their malicious programs on your computer.

SiteHound by Firetrust
here:

Firetrust introduces the SiteHound Toolbar - the safe way to browse the Internet. With SiteHound, when you browse the Internet, you're shown a warning page every time you go to a site which is a known scam, potentially loads viruses or spyware on to your computer, has questionable content or anything you would not consider reasonable. You are shown a warning page with information about that site. From there you can choose to enter the site or go back. SiteHound is a free add-on to Internet Explorer.
SiteHound will alert you when you enter a site which is known to contain:
· Fraudulent claims or scams
· Offensive material
· Security vulnerabilities
· Spyware or Adware
· Spam related material
· or other content deemed to be unsafe
Specifically, SiteHound blocks these categories:

o Adult o Spyware o Spam Advertising o Phishing o Possible scam or fraud o Misleading or False Advertising
o Pharming o Rogue or Suspect Product o Adware o Malware or Virus

To keep your computer free of Spyware, Adware, Hijackers etc., download and install the following free pestware-scanners (if you haven't installed them already):
AdAware here
Spybot here Remember to "immunize" after each update
Windows Defender here

Install and use an alternative browser to surf on the internet.

Because Internet Explorer is the most-used browser on the planet, most of the hijackers, adware and spyware are made to abuse your computer thru Internet Explorer.
Here are some good alternative browsers:
Mozilla Suite here
Mozilla Firefox here
Opera here
Netscape here
Important: You can not uninstall Internet Explorer.
First of all, it's part of Windows and you'll need it to download and install Windows Updates.
Secondly, There are some sites that are only accessable with Internet Explorer, e.g. most of the Online Malware-scanners.

But above all, keep all your software UP-TO-DATE at all time!!
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Old 04-04-2007, 01:04 PM   #18 (permalink)
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Posts: 14
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Re: Help With Downloader.murlo.ez

HI AMATEUR,

OK!!! I HAVE THE SAME ON MY COMPUTER AS YOU AND I'M LOVING HOW IT'S RUNNING!!...

AVG Free for antivirus; ZoneAlarm for firewall; AVG-Anti-Spyware, Spybot S&D, Adaware SE for on-demand scanning; Windows Defender, SpywareBlaster, Spywareguard for real-time protection.

JUST TWO MORE THINGS...

WHICH TOOLBAR DO YOU SUGGEST?

Google Toolbar OR SiteHound Toolbar

OR DO YOU THINK I'M OK WITH JUST MY REGULAR TOOLBAR


AND WHICH VERSION OF IE-SPYAD DO YOU SUGGEST??
IE-SPYAD for ZonedOut
IE-SPYAD (original)
IE-SPYAD2


THANKS,
GOOGUS
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Old 04-04-2007, 01:47 PM   #19 (permalink)
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Posts: 7,472
OS: XP SP3


Re: Help With Downloader.murlo.ez

Hi,

Quote:
OK!!! I HAVE THE SAME ON MY COMPUTER AS YOU AND I'M LOVING HOW IT'S RUNNING!!...
Glad to hear that.
Quote:
WHICH TOOLBAR DO YOU SUGGEST?

Google Toolbar OR SiteHound Toolbar
I would suggest both.

Quote:
AND WHICH VERSION OF IE-SPYAD DO YOU SUGGEST??
IE-SPYAD for ZonedOut
IE-SPYAD (original)
IE-SPYAD2
I personally don't use IE-SPYAD. SpywareBlaster and IE-SPYAD did not get along very well on my machine . If you wish to use it, I would suggest the original IE-SPYAD. Please read the ReadMe for IE-SPYAD.
Quote:
If you use IE-SPYAD in conjunction with SpywareBlaster or Spybot Search & Destroy, you should be aware that there is considerable overlap between the Restricted sites lists maintained by these three programs. As a result of that overlap, you may encounter minor issues while updating IE-SPYAD. See the ReadMe for IE-SPYAD for more information and advice.



My recommendation is to use but ONE program to add sites to your Restricted sites zone. Using multiple programs to add sites to your Restricted sites zone leads only to overlap, conflicts, and confusion without necessarily increasing your level of protection.
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Old 04-04-2007, 09:36 PM   #20 (permalink)
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Posts: 14
OS: XP


Re: Help With Downloader.murlo.ez

HI AGAIN!!

WHEN I INSTALLED THE GOOGLE TOOLBAR, IT DID NOT GIVE ME THE OPTION:

"To provide privacy, select disable advanced features when installing"

HOW CAN I FIX THIS?
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