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#1 (permalink) |
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Registered User
Join Date: Feb 2007
Posts: 10
OS: XP
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Virus or hardware issue
A few months a go I noticed that my laptop was getting a bit sluggish. First
I ran my nortons and spysweeper removed all spyware and had no viruses(both are up to date). I ran the basic utilities Defrag and cleanup. I did not get much improvement. I then went and removed any unused programs and files. Still with no improvement. I don't think that I have done anything that would have exposed me to a virus or any other type malicious software but you never know. The next issue I encountered was a group of pixels would be black on my desktop background it was the shape of a triangle and the longest side was convex. It would always appear at the same place on the screen. I would drag an Icon or an open window across it and it would vanish. Sometimes days and even weeks would pass before it came back. Other times minutes. The other thing that started happening was I when I booted up was I would get a dialog box asking me something about enabling or disabling HotKey which I never saw before. I am not sure if it is related to the problem I just assumed it was an update. It has an Icon in the Sys Tray with a circle and a slash through it. You can not click on it or anything. The next issue was that my wireless connection would cut out every once in awhile. After further investigation I also observed the speed to fluctuate, The signal strength was always very good. I tested the wired connection and it is fine. I got very frustrated after several restores I ended up formating the HD and reinstalling windows. I still get the same problems. The Hotkey issue showed up right away as did the connections issues, they are both the same as described above. The pixel issue is the same shape but I get 3 at once. On of which is in the same place as it used to be. Help with any suggestions. Recently I went in to system configuration and on the startup tab I found a file or at least a place where a file should be. It had a box checked and everything was blank no location, no command. Someone had questioned my fan it comes on. It does not run all the time. I was just looking in the system information and observed that there were several wan cards. I have one I could not imagine there being more than that but I am not knowledgable enough to say so. Laptop XP SP2 1.3 ghz Processor 256 megs of RAM Toshiba satellite L15-S104 Panda active scan Incident Status Location Potentially unwanted tool:application/funweb Not disinfected HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Michael\Cookies\michael@atwola[1].txt Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Michael\Cookies\michael@com[1].txt Spyware:Cookie/Target Not disinfected C:\Documents and Settings\Michael\Cookies\michael@target[2].txt Combo Scan ComboScan v20070212.14 run by Michael on 2007-02-13 at 20:07:23 Computer is in Normal Mode. -------------------------------------------------------------------------------- Successfully created restore point. Performed disk cleanup. -- HijackThis log (run as Michael.com) ------------------------------------------ Logfile of HijackThis v1.99.1 Scan saved at 8:08:05 PM, on 2/13/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\WINDOWS\system32\DVDRAMSV.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe c:\TOSHIBA\IVP\swupdate\swupdtmr.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\dla\tfswctrl.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\TOSHIBA\IVP\ISM\pinger.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\WINDOWS\system32\igfxext.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\RAMASST.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\OpenOffice.org 2.1\program\soffice.exe C:\Program Files\OpenOffice.org 2.1\program\soffice.BIN C:\Program Files\SpywareGuard\sgbhp.exe C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe C:\Program Files\Webroot\Spy Sweeper\SSU.EXE C:\Documents and Settings\Michael\Desktop\Utilities\comboscan.exe C:\Program Files\Messenger\msmsgs.exe C:\DOCUME~1\Michael\LOCALS~1\Temp\~qtamdtx.tmp\Michael.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.symantec.com/techsupp/activation/activate-redirect.jsp?LG=ENG&IVR=3002736042916384140463834503731632003503193541369&SO={4E415600-2005-0000-0000-000000000000} R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "c:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe" O4 - HKLM\..\Run: [SmoothView] "C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [Pinger] "C:\TOSHIBA\IVP\ISM\pinger.exe" /run O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [Notebook Maximizer] "C:\Program Files\Notebook Maximizer\maximizer_startup.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray O4 - HKCU\..\Run: [TOSCDSPD] "C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O4 - Startup: OpenOffice.org 2.1.lnk = C:\Program Files\OpenOffice.org 2.1\program\quickstart.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe -- File Associations ------------------------------------------------------------ .bat - batfile - "%1" %* .chm - chm.file - "C:\WINDOWS\hh.exe" %1 .com - comfile - "%1" %* .exe - exefile - "%1" %* .hlp - hlpfile - %SystemRoot%\System32\winhlp32.exe %1 .inf - inffile - %SystemRoot%\System32\NOTEPAD.EXE %1 .ini - inifile - %SystemRoot%\System32\NOTEPAD.EXE %1 .js - JSFile - %SystemRoot%\System32\WScript.exe "%1" %* .lnk - lnkfile - {00021401-0000-0000-C000-000000000046} .pif - piffile - "%1" %* .reg - regfile - regedit.exe "%1" .scr - scrfile - "%1" /S .txt - txtfile - %SystemRoot%\system32\NOTEPAD.EXE %1 .vbs - VBSFile - %SystemRoot%\System32\WScript.exe "%1" %* -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------- 0 ACPIEC (Microsoft Embedded Controller Driver) - system32\DRIVERS\ACPIEC.sys 3 CAMCAUD (Conexant AMC 3D Environmental Audio) - system32\drivers\camcaud.sys 3 CAMCHALA - system32\drivers\camchal.sys 0 drvmcdb - system32\drivers\drvmcdb.sys 2 drvnddm - system32\drivers\drvnddm.sys 3 HSFHWICH - system32\DRIVERS\HSFHWICH.sys 3 HSF_DP - system32\DRIVERS\HSF_DP.sys 3 ialm - system32\DRIVERS\ialmnt5.sys 1 intelppm (Intel Processor Driver) - system32\DRIVERS\intelppm.sys 3 IPN2220 (INPROCOMM IPN2220 Wireless LAN Card Driver) - system32\DRIVERS\i2220ntx.sys 0 KR10N - system32\drivers\KR10N.sys 2 mdmxsdk - system32\DRIVERS\mdmxsdk.sys 1 meiudf - System32\Drivers\meiudf.sys 3 NAVENG - \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20070207.017\NAVENG.Sys 3 NAVEX15 - \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20070207.017\NavEx15.Sys 2 Netdevio (TOSHIBA Network Device Usermode I/O Protocol) - system32\DRIVERS\netdevio.sys 0 PCIIde - system32\DRIVERS\pciide.sys 0 Pcmcia - system32\DRIVERS\pcmcia.sys 3 pfc (Padus ASPI Shell) - system32\drivers\pfc.sys 0 PxHelp20 - System32\Drivers\PxHelp20.sys 3 qkbfiltr (Quanta HotKey Keyboard Filter Driver) - system32\drivers\qkbfiltr.sys 3 qmofiltr (Quanta HotKey Mouse Filter Driver) - system32\drivers\qmofiltr.sys 3 RTL8023xp (Realtek RTL8139/810x/8169/8110 all in one NDIS XP Driver) - system32\DRIVERS\Rtlnicxp.sys 3 rtl8139 (Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver) - system32\DRIVERS\RTL8139.SYS 3 SAVRT - \??\C:\Program Files\Norton AntiVirus\SAVRT.SYS 1 SAVRTPEL - \??\C:\Program Files\Norton AntiVirus\SAVRTPEL.SYS 3 SMBBATT (Microsoft Smart Battery Driver) - system32\DRIVERS\SMBBATT.sys 1 SMBHC (Microsoft SM Bus Host Controller Driver) - system32\DRIVERS\SMBHC.sys 1 SPBBCDrv - \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys 0 srescan - system32\ZoneLabs\srescan.sys 1 sscdbhk5 - system32\drivers\sscdbhk5.sys 0 SSFS0509 (Spy Sweeper File System Filer Driver: 0509) - SYSTEM32\Drivers\SSFS0509.SYS 0 SSHRMD (Spy Sweeper Hookrack MiniDriver) - SYSTEM32\Drivers\SSHRMD.SYS 0 SSIDRV (Spy Sweeper Interdiction Driver) - SYSTEM32\Drivers\SSIDRV.SYS 3 SSKBFD (Webroot Spy Sweeper Keylogger Shield Keyboard Filter) - System32\Drivers\sskbfd.sys 1 ssrtln - system32\drivers\ssrtln.sys 3 SYMDNS - \SystemRoot\System32\Drivers\SYMDNS.SYS 3 SymEvent - \??\C:\Program Files\Symantec\SYMEVENT.SYS 3 SYMFW - \SystemRoot\System32\Drivers\SYMFW.SYS 3 SYMIDS - \SystemRoot\System32\Drivers\SYMIDS.SYS 3 SYMIDSCO - \??\C:\PROGRA~1\COMMON~1\SYMANT~1\SymcData\IDS-DI~1\20070124.002\symidsco.sys 2 symlcbrd - \??\C:\WINDOWS\system32\drivers\symlcbrd.sys 3 SYMNDIS - \SystemRoot\System32\Drivers\SYMNDIS.SYS 3 SYMREDRV - \SystemRoot\System32\Drivers\SYMREDRV.SYS 1 SYMTDI - \SystemRoot\System32\Drivers\SYMTDI.SYS 3 SynTP (Synaptics TouchPad Driver) - system32\DRIVERS\SynTP.sys 2 TBiosDrv - \??\C:\WINDOWS\system32\drivers\TBiosDrv.sys 2 tfsnboio - system32\dla\tfsnboio.sys 2 tfsncofs - system32\dla\tfsncofs.sys 2 tfsndrct - system32\dla\tfsndrct.sys 2 tfsndres - system32\dla\tfsndres.sys 2 tfsnifs - system32\dla\tfsnifs.sys 2 tfsnopio - system32\dla\tfsnopio.sys 2 tfsnpool - system32\dla\tfsnpool.sys 2 tfsnudf - system32\dla\tfsnudf.sys 2 tfsnudfa - system32\dla\tfsnudfa.sys 2 tmcomm - \??\C:\WINDOWS\system32\drivers\tmcomm.sys 3 usbehci (Microsoft USB 2.0 Enhanced Host Controller Miniport Driver) - system32\DRIVERS\usbehci.sys 3 USBSTOR (USB Mass Storage Driver) - system32\DRIVERS\USBSTOR.SYS 1 vsdatant - System32\vsdatant.sys 3 wanatw (WAN Miniport (ATW)) - system32\DRIVERS\wanatw4.sys 3 winachsf - system32\DRIVERS\HSF_CNXT.sys -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------- 3 aspnet_state (ASP.NET State Service) - %SystemRoot%\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe 2 Automatic LiveUpdate Scheduler - "C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe" 2 ccEvtMgr (Symantec Event Manager) - "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" 3 ccPwdSvc (Symantec Password Validation) - "C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe" 2 ccSetMgr (Symantec Settings Manager) - "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe" 2 CFSvcs (ConfigFree Service) - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe 2 DVD-RAM_Service - C:\WINDOWS\system32\DVDRAMSV.exe 3 LiveUpdate - "C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE" 2 navapsvc (Norton AntiVirus Auto-Protect Service) - "C:\Program Files\Norton AntiVirus\navapsvc.exe" 2 NPFMntor (Norton AntiVirus Firewall Monitor Service) - "C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe" 3 ose (Office Source Engine) - "C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE" 3 SAVScan - "C:\Program Files\Norton AntiVirus\SAVScan.exe" 2 SBService (ScriptBlocking Service) - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe 2 SNDSrvc (Symantec Network Drivers Service) - "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe" 2 SPBBCSvc (Symantec SPBBCSvc) - "C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe" 2 Swupdtmr - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe 2 Symantec Core LC - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe 2 UMWdf (Windows User Mode Driver Framework) - C:\WINDOWS\system32\wdfmgr.exe 2 vsmon (TrueVector Internet Monitor) - C:\WINDOWS\system32\ZoneLabs\vsmon.exe -service 2 WebrootSpySweeperService (Webroot Spy Sweeper Engine) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe -- Scheduled Tasks -------------------------------------------------------------- 2007-02-09 20:52:29 534 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Michael.job<NORTON~1.JOB> -- Files created between 2007-01-13 and 2007-02-13 ------------------------------ 2007-02-13 20:07:46 0 d-------- C:\Program Files\HijackThis<HIJACK~1> 2007-02-13 19:32:41 0 d-------- C:\Program Files\SpywareGuard<SPYWAR~2> 2007-02-13 19:22:20 0 d-------- C:\Program Files\SpywareBlaster<SPYWAR~1> 2007-02-13 17:47:33 0 d-------- C:\WINDOWS\system32\ActiveScan<ACTIVE~1> 2007-02-13 16:59:22 0 d-------- C:\Documents and Settings\Michael\Application Data\Lavasoft 2007-02-13 16:51:14 0 d-------- C:\Program Files\Lavasoft 2007-02-13 16:50:33 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard<WISEIN~1> 2007-02-12 19:04:27 0 d-------- C:\WINDOWS\pss 2007-02-12 18:56:56 0 d-------- C:\Documents and Settings\Michael\bonus 2007-02-07 20:30:56 164 --a------ C:\install.dat 2007-02-06 07:44:56 76560 --a------ C:\WINDOWS\system32\drivers\tmcomm.sys<Signed: Trend Micro Inc.> 2007-02-06 07:32:41 0 d-------- C:\Documents and Settings\Michael\.housecall6.6<HOUSEC~1.6> 2007-02-05 07:37:34 0 d-------- C:\Documents and Settings\Administrator\Application Data\Webroot 2007-02-05 07:24:26 0 d-------- C:\Documents and Settings\Administrator\Application Data\You've Got Pictures Screensaver<YOU'VE~1> 2007-02-05 07:24:26 0 d-------- C:\Documents and Settings\Administrator\Application Data\toshiba 2007-02-05 07:24:26 0 d-------- C:\Documents and Settings\Administrator\Application Data\Symantec 2007-02-05 07:24:26 0 d-------- C:\Documents and Settings\Administrator\Application Data\Intuit 2007-02-05 07:24:26 0 d-------- C:\Documents and Settings\Administrator\Application Data\InterTrust<INTERT~1> 2007-02-05 07:24:26 0 d-------- C:\Documents and Settings\Administrator\Application Data\AOL 2007-02-05 07:24:26 0 d-------- C:\Documents and Settings\Administrator\Application Data\Adobe 2007-02-05 07:24:25 0 d-------- C:\Documents and Settings\Administrator\WINDOWS 2007-02-05 07:24:24 1572864 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT 2007-02-05 07:24:20 0 d-------- C:\Documents and Settings\NetworkService\Application Data\Webroot 2007-02-03 21:49:09 0 d-------- C:\Program Files\LimeWire 2007-02-02 21:54:27 0 d-------- C:\Documents and Settings\Michael\Application Data\acccore 2007-02-02 21:54:01 0 d-------- C:\Documents and Settings\All Users\Application Data\AOL OCP<AOLOCP~1> 2007-02-02 21:47:28 0 d-------- C:\Program Files\AIM6 2007-02-02 21:38:48 0 d-------- C:\Documents and Settings\All Users\Application Data\AOL Downloads<AOLDOW~1> 2007-02-02 00:33:45 0 d-------- C:\Documents and Settings\Michael\Application Data\BitTorrent<BITTOR~1> 2007-02-02 00:33:00 0 d-------- C:\Program Files\BitTorrent<BITTOR~1> 2007-02-01 22:59:06 0 d-------- C:\Documents and Settings\Michael\Shared 2007-02-01 22:59:03 0 d-------- C:\Documents and Settings\Michael\Incomplete<INCOMP~1> 2007-02-01 22:54:09 0 d-------- C:\Documents and Settings\Michael\.limewire<LIMEWI~1> 2007-02-01 21:47:50 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy<SPYBOT~1> 2007-01-30 07:17:01 0 dr-h----- C:\Documents and Settings\Michael\Application Data\yahoo! 2007-01-29 21:44:13 0 d-------- C:\Documents and Settings\All Users\Application Data\yahoo! 2007-01-29 21:35:10 0 d-------- C:\Program Files\Yahoo! 2007-01-26 20:58:44 0 d-------- C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage<WINDOW~1> 2007-01-26 07:59:01 0 d-------- C:\WINDOWS\Sun 2007-01-26 07:59:00 0 d-------- C:\Documents and Settings\Michael\Application Data\Sun 2007-01-23 21:48:33 0 d-------- C:\Documents and Settings\Michael\Application Data\OpenOffice.org2<OPENOF~1.ORG> 2007-01-23 21:44:32 0 d-------- C:\Program Files\OpenOffice.org 2.1<OPENOF~1.1> 2007-01-23 18:42:35 106496 --a------ C:\WINDOWS\system32\tsccvid.dll<Unsigned: TechSmith Corporation> 2007-01-23 18:41:37 0 d-------- C:\WINDOWS\Downloaded Installations<DOWNLO~2> 2007-01-23 18:15:41 0 d-------- C:\Program Files\Universal Remote Control, Inc<UNIVER~1> 2007-01-23 06:58:53 0 d-------- C:\Documents and Settings\LocalService\Application Data\Symantec 2007-01-21 22:35:57 0 d-------- C:\Program Files\MSXML 4.0<MSXML4~1.0> 2007-01-21 22:35:42 0 d-------- C:\85049d613add6d7cbe8b20de9ca1<85049D~1> 2007-01-21 22:31:32 4608 --a------ C:\WINDOWS\system32\drivers\symlcbrd.sys<Unsigned: Symantec Corporation> 2007-01-21 22:30:54 91904 --a------ C:\WINDOWS\system32\S32EVNT1.DLL<Signed: Symantec Corporation> 2007-01-21 22:30:54 124016 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS<Signed: Symantec Corporation> 2007-01-21 22:24:22 0 d-------- C:\Program Files\Common Files\ODBC 2007-01-21 22:14:57 0 d-------- C:\Program Files\Norton AntiVirus<NORTON~1> 2007-01-21 22:14:10 0 d-------- C:\Program Files\Symantec 2007-01-21 22:14:00 0 d-------- C:\Program Files\Common Files\Symantec Shared<SYMANT~1> 2007-01-21 21:52:56 4212 ---h----- C:\WINDOWS\system32\zllictbl.dat 2007-01-21 21:52:19 0 d-------- C:\WINDOWS\system32\ZoneLabs 2007-01-21 21:51:24 0 d-------- C:\WINDOWS\Internet Logs<INTERN~1> 2007-01-21 21:48:21 0 d-------- C:\Program Files\Webroot 2007-01-21 21:48:21 0 d-------- C:\Documents and Settings\Michael\Application Data\Webroot 2007-01-21 21:25:41 0 d-------- C:\Documents and Settings\Michael\Application Data\You've Got Pictures Screensaver<YOU'VE~1> 2007-01-21 21:25:41 0 d-------- C:\Documents and Settings\Michael\Application Data\toshiba 2007-01-21 21:25:41 0 d-------- C:\Documents and Settings\Michael\Application Data\Symantec 2007-01-21 21:25:41 0 d-------- C:\Documents and Settings\Michael\Application Data\Intuit 2007-01-21 21:25:41 0 d-------- C:\Documents and Settings\Michael\Application Data\InterTrust<INTERT~1> 2007-01-21 21:25:41 0 d-------- C:\Documents and Settings\Michael\Application Data\AOL 2007-01-21 21:25:41 0 d-------- C:\Documents and Settings\Michael\Application Data\Adobe 2007-01-21 21:25:40 0 d-------- C:\Documents and Settings\Michael\WINDOWS 2007-01-21 21:25:40 3145728 --ah----- C:\Documents and Settings\Michael\NTUSER.DAT 2007-01-21 21:24:25 262144 --a------ C:\Documents and Settings\All Users\NTUSER.DAT 2007-01-21 21:24:13 0 d-------- C:\Documents and Settings\Default User\WINDOWS 2007-01-21 21:24:13 0 d-------- C:\Documents and Settings\Default User\Application Data\You've Got Pictures Screensaver<YOU'VE~1> 2007-01-21 21:24:13 0 d-------- C:\Documents and Settings\Default User\Application Data\toshiba 2007-01-21 21:24:13 0 d-------- C:\Documents and Settings\Default User\Application Data\Symantec 2007-01-21 21:24:13 0 d-------- C:\Documents and Settings\Default User\Application Data\Intuit 2007-01-21 21:24:13 0 d-------- C:\Documents and Settings\Default User\Application Data\InterTrust<INTERT~1> 2007-01-21 21:24:13 0 d-------- C:\Documents and Settings\Default User\Application Data\AOL 2007-01-21 21:24:13 0 d-------- C:\Documents and Settings\Default User\Application Data\Adobe 2007-01-21 21:17:25 0 d--hs---- C:\RECYCLER 2007-01-21 21:16:44 40544 --a------ C:\WINDOWS\system32\drivers\drvnddm.sys<Unsigned: Sonic Solutions> 2007-01-21 21:16:44 87168 --a------ C:\WINDOWS\system32\drivers\drvmcdb.sys<Unsigned: Sonic Solutions> 2007-01-21 21:16:43 61498 --a------ C:\WINDOWS\system32\tfswapi.dll<Unsigned: Sonic Solutions> 2007-01-21 21:16:43 23545 --a------ C:\WINDOWS\system32\drivers\ssrtln.sys<Unsigned: Sonic Solutions> 2007-01-21 21:16:43 5627 --a------ C:\WINDOWS\system32\drivers\sscdbhk5.sys<Unsigned: Sonic Solutions> 2007-01-21 21:16:43 0 d-------- C:\WINDOWS\system32\dla 2007-01-21 21:16:43 98358 --a------ C:\WINDOWS\dla.exe<Unsigned: Sonic Solutions> 2007-01-21 21:16:04 21248 --a------ C:\WINDOWS\system32\drivers\pfc.sys<Unsigned: Padus, Inc.> 2007-01-21 21:16:02 192512 --a------ C:\WINDOWS\system32\AdavVideoDec.dll<ADAVVI~1.DLL><Unsigned: Arcsoft> 2007-01-21 21:16:02 126976 --a------ C:\WINDOWS\system32\AdavAudioDec.dll<ADAVAU~1.DLL><Unsigned: Arcsoft (HZ)> 2007-01-21 21:14:50 0 d-------- C:\Program Files\SymNetDrv<SYMNET~1> 2007-01-21 21:12:05 212480 --a------ C:\WINDOWS\PCDLIB32.DLL<Unsigned: Eastman Kodak> 2007-01-21 21:11:59 139264 --a------ C:\WINDOWS\system32\PhotoBase Screen Saver.scr<PHOTOB~1.SCR> 2007-01-21 21:11:54 0 d-------- C:\Program Files\ArcSoft 2007-01-21 21:11:19 0 d--hs---- C:\System Volume Information<SYSTEM~1> 2007-01-21 20:51:51 0 d-------- C:\WINDOWS\system32\PreInstall<PREINS~1> 2007-01-21 20:41:20 0 d--h----- C:\Program Files\WindowsUpdate<WINDOW~3> 2007-01-21 20:41:19 0 d-------- C:\WINDOWS\system32\SoftwareDistribution<SOFTWA~1> 2007-01-21 20:36:37 0 d-------- C:\Documents and Settings\LocalService\Application Data\Webroot 2007-01-21 20:36:27 21056 --a------ C:\WINDOWS\system32\drivers\sskbfd.sys<Signed: Webroot Software Inc (www.webroot.com)> 2007-01-21 20:36:27 144448 --a------ C:\WINDOWS\system32\drivers\ssidrv.sys<Signed: Webroot Software Inc (www.webroot.com)> 2007-01-21 20:36:27 20544 --a------ C:\WINDOWS\system32\drivers\SSFS0509.sys<Signed: Webroot Software Inc (www.webroot.com)> 2007-01-21 20:36:26 22080 --a------ C:\WINDOWS\system32\drivers\sshrmd.sys<Signed: Webroot Software Inc (www.webroot.com)> 2007-01-21 20:36:23 155648 --a------ C:\WINDOWS\system32\ssleay32.dll<Unsigned: n/a> 2007-01-21 20:36:23 684032 --a------ C:\WINDOWS\system32\libeay32.dll<Unsigned: n/a> 2007-01-21 20:33:16 0 d-------- C:\Documents and Settings\All Users\Application Data\Webroot 2007-01-21 20:14:53 0 d---s---- C:\Documents and Settings\Michael\UserData -- Find3M Report ---------------------------------------------------------------- 2007-02-13 19:59:38 0 d-------- C:\Program Files\Notebook Maximizer<NOTEBO~1> 2007-02-13 18:31:01 0 d-------- C:\Program Files\QuickTime<QUICKT~1> 2007-02-13 18:26:31 0 d-------- C:\Program Files\Messenger<MESSEN~1> 2007-02-02 21:47:37 0 d-------- C:\Program Files\Common Files\AOL 2007-01-26 20:46:04 0 d--h----- C:\Program Files\InstallShield Installation Information<INSTAL~1> 2007-01-23 21:10:21 0 d---s---- C:\Documents and Settings\Michael\Application Data\Microsoft<MICROS~1> 2007-01-23 18:03:13 0 d-------- C:\Program Files\Common Files\Adobe 2007-01-21 23:09:45 0 d-------- C:\Documents and Settings\Michael\Application Data\Macromedia<MACROM~1> 2007-01-21 21:36:40 0 d-------- C:\Program Files\Quicken 2007-01-21 21:35:18 0 d-------- C:\Program Files\Napster 2007-01-21 21:33:01 0 d-------- C:\Program Files\Common Files\aolshare 2007-01-21 21:33:01 0 d-------- C:\Program Files\America Online 9.0<AMERIC~1.0> 2007-01-21 21:16:41 0 d-------- C:\Program Files\Sonic -- Registry Dump ---------------------------------------------------------------- [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run] "TOSCDSPD"="\"C:\\Program Files\\TOSHIBA\\TOSCDSPD\\toscdspd.exe\"" "ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe" "Yahoo! Pager"="\"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe\" -quiet" "Aim6"="" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run] "dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe" "IgfxTray"="C:\\WINDOWS\\system32\\igfxtray.exe" "HotKeysCmds"="C:\\WINDOWS\\system32\\hkcmd.exe" "SynTPLpr"="\"C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe\"" "SynTPEnh"="\"C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe\"" "Toshiba Hotkey Utility"="\"c:\\Program Files\\Toshiba\\Windows Utilities\\Hotkey.exe\" /lang en" "PadTouch"="\"C:\\Program Files\\TOSHIBA\\Touch and Launch\\PadExe.exe\"" "SmoothView"="\"C:\\Program Files\\TOSHIBA\\TOSHIBA Zooming Utility\\SmoothView.exe\"" "NDSTray.exe"="NDSTray.exe" "Pinger"="\"C:\\TOSHIBA\\IVP\\ISM\\pinger.exe\" /run" "Zone Labs Client"="\"C:\\Program Files\\Zone Labs\\ZoneAlarm\\zlclient.exe\"" "Notebook Maximizer"="\"C:\\Program Files\\Notebook Maximizer\\maximizer_startup.exe\"" "ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\"" "Symantec NetDriver Monitor"="\"C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe\" /Consumer" "QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime" "SpySweeper"="\"C:\\Program Files\\Webroot\\Spy Sweeper\\SpySweeperUI.exe\" /startintray" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL] "Installed"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI] "Installed"="1" "NoChange"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS] "Installed"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks] "{81559C35-8464-49F7-BB0E-07A383BEF910}"="" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload] "UPnPMonitor"="{e57ce738-33e8-4c51-8354-bb4de9d215d1}" [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders] "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll" HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\WebrootSpySweeperService [HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost] HTTPFilter REG_MULTI_SZ HTTPFilter\0\0 LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0 NetworkService REG_MULTI_SZ DnsCache\0\0 DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0 rpcss REG_MULTI_SZ RpcSs\0\0 imgsvc REG_MULTI_SZ StiSvc\0\0 termsvcs REG_MULTI_SZ TermService\0\0 -- End of ComboScan: finished at 2007-02-13 at 20:09:05 ------------------------- Thanks in advance |
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#4 (permalink) | |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 23,957
OS: WinXP and Vista
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Hello raidencmc,
Our apologies for the oversight of your thread. We've been swamped and short handed for quie a while now and unfortunately, many threads are falling through the cracks. ![]() The only malware seen is in the Panda report. Please do the following if you haven't already: Go to Start->Run and type in regedit and hit OK. Go to File->Export and save the registry somewhere as a backup. Close the Registry Editor now. Open notepad and copy/paste the text in the quotebox below: (don't forget to copy and paste REGEDIT4) Quote:
It should look like this: ![]() Double click on the delete.reg file and choose Yes to merge/add it to the registry. You may delete the file afterwards. Other than that, I do see an Incomplete download folder. I'm assuming that was part of your issue and has been resolved. |
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#6 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 23,957
OS: WinXP and Vista
|
No, it would not survive a format and reinstall of Windows.
You had a very good multi-layered set up for protection--I hope you've reinstalled all those programs as well.
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#8 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 23,957
OS: WinXP and Vista
|
I would suggest these free programs as well:
McAfee Site Advisor--free version. The folks there check out websites and based on their findings, rate it as Safe, Unknown, Caution, or Bad. SpywareBlaster 3.5.1 to help prevent spyware from installing in the first place. Install & update SpywareBlaster with the latest definitions. After you have updated, click the button - enable protection for all unprotected items. Spyware Guard to catch and block spyware before it can execute. IE-SPYAD.EXE to block access to malicious websites so you cannot be redirected to them from an infected site or email. IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impairs attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. This is a self-extracting .ZIP file, save it to your desktop. Once downloaded, double-click on it to extract the files inside (default dir is C:\IE-SPYAD)
Update all these programs regularly. Without regular updates you will not be protected when new malicious programs are released. You may want to take a look at this well written article: PC Safety and Security--What Do I Need? |
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