Critical System Errorrs! due to adware, malware, or virus??

[lana]

Hi! Just yesterday my computer started to go bizaard on me. It keeps appearing this critical system errors! message so i did all the adware scan, and virus scan but it doesn't improve. When i click on the message it show me to virus-busters do i also did a free scan... anyhow, here is my hijackthis log... and thanks for helping me...

Logfile of HijackThis v1.99.1
Scan saved at 7: 06: 08 AM, on 09/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
H:\Program Files\Sygate\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
H:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
H:\Program Files\HP\HP Software Update\HPWuSchd.exe
H:\Program Files\Softwin\BitDefender8\bdmcon.exe
H:\Program Files\Softwin\BitDefender8\bdnagent.exe
H:\Program Files\Virus-Bursters\virus-bursters.exe
H:\PROGRA~1\SPYWAR~2\swdoctor.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
H:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\hijackthis\HijackThis.exe
H:\Program Files\Softwin\BitDefender8\bdnews.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {40C1409A-DC7A-F4DD-2E97-F72D15DEADC5} - C:\WINDOWS\system32\xmbjbt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1a1ddc19-5893-43ab-a73f-f41a0f34d115} - (no file)
O2 - BHO: (no name) - {26B61245-2471-3859-3126-04487DAC7F8A} - C:\WINDOWS\system32\ipnydgh.dll
O2 - BHO: (no name) - {35F7813A-AF74-4474-B1DC-7EE6FB6C43C6} - (no file)
O2 - BHO: (no name) - {40C1409A-DC7A-F4DD-2E97-F72D15DEADC5} - C:\WINDOWS\system32\xmbjbt.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - H:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: (no name) - {7411F8BA-29A3-3216-9DE7-024AC0AAB9F6} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {95973C5E-5287-46C4-9A10-3D6ACB05FB9F} - (no file)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - H:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: (no name) - {CBC1A77D-0DAC-4EBD-8CD2-2524F8A0506C} - C:\WINDOWS\system32\geeda.dll (file missing)
O2 - BHO: (no name) - {f4d74aaa-a178-4463-846b-b4bc87a024e0} - C:\WINDOWS\system32\ixt1.dll (file missing)
O3 - Toolbar: Protection Bar - {5d4831e0-5a7c-4a46-afd5-a79ab8ce36c2} - C:\Program Files\Video ActiveX Object\iesplugin.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
O4 - HKLM\..\Run: [SmcService] H:\PROGRA~1\Sygate\smc.exe -startgui
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "H:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [BDMCon] "H:\Program Files\Softwin\BitDefender8\bdmcon.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "H:\Program Files\Softwin\BitDefender8\bdnagent.exe"
O4 - HKLM\..\Run: [Virus-Bursters] H:\Program Files\Virus-Bursters\virus-bursters.exe /h
O4 - HKLM\..\Run: [CTDrive] rundll32.exe C:\WINDOWS\system32\drvwap.dll,startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] H:\PROGRA~1\SPYWAR~2\swdoctor.exe /Q
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = H:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = H:\Program Files\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - H:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - H:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: gloomily - {9cc1c589-4b22-4dae-8e12-4c3b5fa12b3f} - C:\WINDOWS\system32\mlraakb.dll
O21 - SSODL: flammei - {9d635a36-6b3c-4146-8625-f3aaf507bbf8} - C:\WINDOWS\system32\vcehaeb.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - H:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - H:\Program Files\Sygate\smc.exe
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

[Linkmaster]

Hi lana,
I recommend you Subscribe to this thread (if you have not already done so) so you are notified of any replies via email
To do this :
Click Thread Tools, then click Subscribe to this Thread
Make sure it is set to Instant Notification by email, then click Subscribe

You may wish to print out a copy of these instructions to follow while you complete this procedure

I need you to download some programs to aide in our fix :Do Not Run Them Yet

Download SmitfraudFix© by S!Ri to your Desktop.

Download ATF (Atribune Temp File) Cleaner© by Atribune

Download and Install AVG Anti-Spyware© by Grisoft

Launch AVG Anti-Spyware, there should be an icon on your desktop double-click it.
The program will now go to the main screen
You will need to update AVG Anti-Spyware to the latest definition files.
On the main screen select the icon Update then select the Update now link
Next select the Start Update button, the update will start and a progress bar will show the updates being installed.
Close AVG Anti-Spyware

Reboot to Safe mode
Restart your computer and begin tapping the F8 key on your keyboard just before Windows starts to load
If done right a Windows Advanced Options menu will appear.
Select the Safe Mode option and press Enter

Double-click smitfraudfix.exe
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you
You will be prompted : Registry cleaning - Do you want to clean the registry ? answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll
Answer Yes to the question Replace infected file ? by typing Y and hit Enter.
The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed
A reboot may be needed to finish the cleaning process, if your computer does not restart automatically please do it yourself manually
Reboot back into Safe mode

Run ATF Cleaner
Double-click ATF Cleaner.exe
Under Main choose: Select All
Click the Empty Selected button.
Click Exit on the Main menu to close the program

Run AVG Anti-Spyware
Click on Scanner at top
Click on Settings
Once in the Settings screen click on Recommended actions and then select Quarantine
Under Reports, Select Automatically generate report after every scan
Un-Select Only if threats were found
Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan
AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time
Once the scan is complete do the following :
If you have any infections you will prompted, then select Apply all actions
Next select the Reports icon at the top.
Select the Save report as button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
Now close AVG Anti-Spyware

Reboot into Normal Mode

Post a fresh HijackThis log, the contents of the rapport.txt file and the AVG Anti-Spyware log here
(You may need to use several replies as the logs may be cut off)

Thank you !

[lana]

Hello, Linkmaster! Thank you so much for taking your times to help me ... I really appreciate it ! This forum is great!

So, here is my hijackthis log:
Logfile of HijackThis v1.99.1
Scan saved at 3:35:45 AM, on 09/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
H:\Program Files\Sygate\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
H:\Program Files\HP\HP Software Update\HPWuSchd.exe
H:\Program Files\Softwin\BitDefender8\bdmcon.exe
H:\Program Files\Softwin\BitDefender8\bdnagent.exe
H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
H:\PROGRA~1\SPYWAR~2\swdoctor.exe
C:\WINDOWS\system32\cisvc.exe
H:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
H:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Luna\My Documents\??sks\l?gonui.exe
C:\WINDOWS\system32\cidaemon.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {40C1409A-DC7A-F4DD-2E97-F72D15DEADC5} - C:\WINDOWS\system32\xmbjbt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {26B61245-2471-3859-3126-04487DAC7F8A} - C:\WINDOWS\system32\ipnydgh.dll
O2 - BHO: (no name) - {35F7813A-AF74-4474-B1DC-7EE6FB6C43C6} - (no file)
O2 - BHO: (no name) - {40C1409A-DC7A-F4DD-2E97-F72D15DEADC5} - C:\WINDOWS\system32\xmbjbt.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - H:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: (no name) - {7411F8BA-29A3-3216-9DE7-024AC0AAB9F6} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {95973C5E-5287-46C4-9A10-3D6ACB05FB9F} - (no file)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - H:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: (no name) - {CBC1A77D-0DAC-4EBD-8CD2-2524F8A0506C} - C:\WINDOWS\system32\geeda.dll (file missing)
O2 - BHO: (no name) - {f4d74aaa-a178-4463-846b-b4bc87a024e0} - C:\WINDOWS\system32\ixt1.dll (file missing)
O3 - Toolbar: Protection Bar - {5d4831e0-5a7c-4a46-afd5-a79ab8ce36c2} - C:\Program Files\Video ActiveX Object\iesplugin.dll (file missing)
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
O4 - HKLM\..\Run: [SmcService] H:\PROGRA~1\Sygate\smc.exe -startgui
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "H:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [BDMCon] "H:\Program Files\Softwin\BitDefender8\bdmcon.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "H:\Program Files\Softwin\BitDefender8\bdnagent.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] H:\PROGRA~1\SPYWAR~2\swdoctor.exe /Q
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = H:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = H:\Program Files\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - H:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - H:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - H:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - H:\Program Files\Sygate\smc.exe
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

Next, my rapport report :
SmitFraudFix v2.128

Scan done at 14:44:10.93, 09/12/2006
Run from C:\Documents and Settings\Luna\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{9cc1c589-4b22-4dae-8e12-4c3b5fa12b3f}"="gloomily"

[HKEY_CLASSES_ROOT\CLSID\{9cc1c589-4b22-4dae-8e12-4c3b5fa12b3f}\InProcServer32]
@="C:\WINDOWS\system32\mlraakb.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{9cc1c589-4b22-4dae-8e12-4c3b5fa12b3f}\InProcServer32]
@="C:\WINDOWS\system32\mlraakb.dll"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{9d635a36-6b3c-4146-8625-f3aaf507bbf8}"="flammei"

[HKEY_CLASSES_ROOT\CLSID\{9d635a36-6b3c-4146-8625-f3aaf507bbf8}\InProcServer32]
@="C:\WINDOWS\system32\vcehaeb.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{9d635a36-6b3c-4146-8625-f3aaf507bbf8}\InProcServer32]
@="C:\WINDOWS\system32\vcehaeb.dll"


»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

C:\WINDOWS\system32\mlraakb.dll -> Hoax.Win32.Renos.gen.i
C:\WINDOWS\system32\mlraakb.dll -> Deleted


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\Program Files\Video ActiveX Object\ Deleted

»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

and last is my AVG Anti-spyware report:
---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 3:24:24 AM 09/12/2006

+ Scan result:



C:\WINDOWS\system32\wnsapitr.exe -> Trojan.Small : No action taken.


::Report end

Once again, thanks so much for helping me

[Linkmaster]

You are very Welcome !

Download VundoFix.exe© by Atribune to your desktop.

Open Windows Explorer, locate and Delete the following folders or files in RED : (if present)

C:\WINDOWS\system32\wnsapitr.exe

Run ATF Cleaner
Double-click ATF Cleaner.exe
Under Main choose: Select All
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Run VundoFix
Double-click VundoFix.exe
Click the Scan for Vundo button.
When it finishes scanning, Click the Remove Vundo button
You will receive a prompt asking if you want to "remove the files", click YES
Once you click yes, your desktop will go blank as it starts removing Vundo
When completed, it will prompt that it will reboot your computer, click OK
The .txt file will be in C:\Vundofix.txt

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot

Run HijackThis
Scan and when it finishes, put a check mark only next to these following items : (if present)

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {40C1409A-DC7A-F4DD-2E97-F72D15DEADC5} - C:\WINDOWS\system32\xmbjbt.dll

O2 - BHO: (no name) - {26B61245-2471-3859-3126-04487DAC7F8A} - C:\WINDOWS\system32\ipnydgh.dll
O2 - BHO: (no name) - {35F7813A-AF74-4474-B1DC-7EE6FB6C43C6} - (no file)
O2 - BHO: (no name) - {7411F8BA-29A3-3216-9DE7-024AC0AAB9F6} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {95973C5E-5287-46C4-9A10-3D6ACB05FB9F} - (no file)
O2 - BHO: (no name) - {CBC1A77D-0DAC-4EBD-8CD2-2524F8A0506C} - C:\WINDOWS\system32\geeda.dll (file missing)
O2 - BHO: (no name) - {f4d74aaa-a178-4463-846b-b4bc87a024e0} - C:\WINDOWS\system32\ixt1.dll (file missing)

O3 - Toolbar: Protection Bar - {5d4831e0-5a7c-4a46-afd5-a79ab8ce36c2} - C:\Program Files\Video ActiveX Object\iesplugin.dll (file missing)

Close all browsers and any open Windows, making sure that only HijackThis is open
Click Fix Checked
Close HijackThis

Post a fresh HijackThis log and the vundofix.txt file here

[lana]

hi, linkmaster!
here are what you asked for:

my hijackthis log:
Logfile of HijackThis v1.99.1
Scan saved at 4:12:48 PM, on 10/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
H:\Program Files\Sygate\smc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\cisvc.exe
H:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
H:\Program Files\HP\HP Software Update\HPWuSchd.exe
H:\Program Files\Softwin\BitDefender8\bdmcon.exe
H:\Program Files\Softwin\BitDefender8\bdnagent.exe
H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
H:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
H:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Luna\My Documents\??sks\l?gonui.exe
C:\Program Files\HP\hpcoretech\comp\hpdarc.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - H:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - H:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
O4 - HKLM\..\Run: [SmcService] H:\PROGRA~1\Sygate\smc.exe -startgui
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "H:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [BDMCon] "H:\Program Files\Softwin\BitDefender8\bdmcon.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "H:\Program Files\Softwin\BitDefender8\bdnagent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "H:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = H:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = H:\Program Files\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - H:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - H:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - H:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - H:\Program Files\Sygate\smc.exe
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

next is the vundoFix.txt file:

VundoFix V6.2.13

Checking Java version...

Java version is 1.5.0.9

Scan started at 11:40:37 PM 09/12/2006

Listing files found while scanning....

C:\WINDOWS\system32\winuns32.dll

Beginning removal...

Attempting to delete C:\WINDOWS\system32\winuns32.dll
C:\WINDOWS\system32\winuns32.dll Has been deleted!

Performing Repairs to the registry.
Done!

Thanks for helping!

[Linkmaster]

OK looks good so far !!

Please disable Spyware Doctor, as it may hinder the removal of some entries. You can re-enable it after you are clean
From within Spyware Doctor, click the "OnGuard" button on the left side.
Uncheck "Activate OnGuard"

Please run Panda's ActiveScan and perform a full system scan.
Once you are on the Panda site click the Scan your PC button (be sure to disable your popup blocker first )
A new window will open...click the big Check Now button
Enter your Country
Enter your State/Province
Enter your e-mail address and click send
Select either Home User or Company
Click the big Scan Now button
If it wants to install an ActiveX component allow it
It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
Click on Local Disks to start the scan
Click on see report Then click Save report

Post a fresh HijackThis log and the Panda ActiveScan log here
Let me know how your system is running now ??!!

[lana]

hello!
sorry i'm posting it a bit late right now.

here what you asked for:

1, panda activescan log:

Incident Status Location

Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Luna\Cookies\luna@apmebf[2].txt
Spyware:Cookie/Coremetrics Not disinfected C:\Documents and Settings\Luna\Cookies\luna@data.coremetrics[1].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Luna\Cookies\luna@fastclick[2].txt
Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Luna\Cookies\luna@qksrv[2].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Luna\Desktop\SmitfraudFix\Process.exe
Possible Virus. Not disinfected C:\Documents and Settings\Luna\Local Settings\Temp\!update.exe
Adware:Adware/Gmter Not disinfected C:\Documents and Settings\Luna\Local Settings\Temporary Internet Files\Content.IE5\HBFZDYNN\popup[1].htm
Possible Virus. Not disinfected C:\Documents and Settings\Luna\Local Settings\Temporary Internet Files\Content.IE5\VSWXN5Y2\!update-4305[1].0000
Possible Virus. Not disinfected C:\Program Files\?asks\svchost.exe
Spyware:Spyware/Virtumonde Not disinfected C:\WINDOWS\system32\dqtjwttx.dll
Adware:Adware/DriveCleaner Not disinfected C:\WINDOWS\system32\drvwap.dll
Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\system32\Process.exe
2. My hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 4:49:23 AM, on 11/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
H:\Program Files\Sygate\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\cisvc.exe
H:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
H:\Program Files\HP\HP Software Update\HPWuSchd.exe
H:\Program Files\Softwin\BitDefender8\bdmcon.exe
H:\Program Files\Softwin\BitDefender8\bdnagent.exe
H:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
H:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - H:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - H:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
O4 - HKLM\..\Run: [SmcService] H:\PROGRA~1\Sygate\smc.exe -startgui
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "H:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [BDMCon] "H:\Program Files\Softwin\BitDefender8\bdmcon.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "H:\Program Files\Softwin\BitDefender8\bdnagent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "H:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = H:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = H:\Program Files\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - H:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - H:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - H:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - H:\Program Files\Sygate\smc.exe
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

[Linkmaster]

Open Windows Explorer, locate and Delete the following folders or files in RED : (if present)

C:\Program Files\?asks
C:\WINDOWS\system32\dqtjwttx.dll
C:\WINDOWS\system32\drvwap.dll
Empty the contents of the following folder :
C:\Documents and Settings\Luna\Local Settings\Temp

Run ATF Cleaner again

Run Panda Active Scan again

Post a fresh HijackThis log and the Panda Active Scan log here
Let me know how your system is running !!

[lana]

hello, linkmaster!
sorry for takin' so long posting this up i've been busy prepare for holiday ... anyhow, here is my lists of things you have asked

my PandaActiveScan report:


Incident Status Location

Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Luna\Desktop\SmitfraudFix\Process.exe
Virus:Trj/DisableKey.AZ Disinfected C:\hijackthis\backups\backup-20061210-041220-770.dll
Virus:Trj/Nebule.B Disinfected C:\VundoFix Backups\winuns32.dll.bad
Virus:Trj/DisableKey.AZ Disinfected C:\WINDOWS\system32\ipnydgh.dll
Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\system32\Process.exe
my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 3:28:17 PM, on 16/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
H:\Program Files\Sygate\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\cisvc.exe
H:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
H:\Program Files\HP\HP Software Update\HPWuSchd.exe
H:\Program Files\Softwin\BitDefender8\bdmcon.exe
H:\Program Files\Softwin\BitDefender8\bdnagent.exe
H:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
H:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - H:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - H:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
O4 - HKLM\..\Run: [SmcService] H:\PROGRA~1\Sygate\smc.exe -startgui
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "H:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [BDMCon] "H:\Program Files\Softwin\BitDefender8\bdmcon.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "H:\Program Files\Softwin\BitDefender8\bdnagent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "H:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = H:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = H:\Program Files\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - H:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - H:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - H:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - H:\Program Files\Sygate\smc.exe
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

Thanks to your help, my computer are back to normal ( I hope... ). I feel like my computer is going really well and faster than before...

[Linkmaster]

That's OK I understand !

Open Windows Explorer, locate and Delete the following folders or files in RED : (if present)

C:\WINDOWS\system32\ipnydgh.dll

Empty your Recycle Bin

Your log seems to be OK now !!

Just one more thing :
**Turn off System Restore**
On the Desktop, right-click My Computer
Click Properties
Click the System Restore tab.
Check "Turn off System Restore"
Click Apply, then click OK and Reboot

**Turn ON System Restore**
On the Desktop, right-click My Computer
Click Properties
Click the System Restore tab.
UN-Check "Turn off System Restore"
Click Apply, then click OK and Reboot

How is your system running now ??

Here are a few tools that I recommend for protecting your system and reduce the risk of infection again !!

Real Time Prevention
SpywareBlaster© by Javacool Software :
*Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests
*Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
*Restrict the actions of potentially dangerous sites in Internet Explorer.
*Consumes no system resources
*Download, run, check for updates, download updates, select all, protect against checked. All done
*Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page
IESpyad© by EHowes : This will add several hundred Restricted Sites to the Restricted Site Zone in IE.

Download and Install a HOSTS File
A Hosts file is a plain text file which prevents your computer from inadvertently connecting to malware, spyware and adware sites by redirecting the connection request back to your own machine address (127.0.0.1)
If you use a proxy server, or if you are on AOL, or if you use Norton to scan e-mail, be sure to read the special instructions

If you download and install BlueTack's HOSTS Manager first, you can use it to handle your HOSTS file download, edits, and most any other HOSTS issue

Download and Read an excellent instruction about HOSTS files (the Bluetack version) HERE
**Please note that a large HOSTS file (over 135 kb) may slow down the machine. This only occurs in W2K and XP.
To fix this:
Go to Start, Run, type in services.msc then hit OK
Scroll down to DNS Client, Right-click and select: Properties
Click the drop-down arrow for Startup type
Select: Manual, click Apply/Ok and restart**

You can download the MVPS HOSTS file and see another HOSTS file tutorial HERE
The BlueTack version is more aggressive than the MVPS and targets adware sites as well as more dangerous ones
If you have ZoneAlarm, you will have to give permission to Unlock the present default HOSTS file before you copy / install the new one.
(ZoneAlarm resets the "lock" after each reboot.)

File Cleaners (temp, prefetch, cookie, etc)
2000/XP Only
ATF (Atribune Temp File) Cleaner© by Atribune
All Windows
CCleaner© by CCleaner.com

Spyware Scanners:
Some FREE Spyware Scanners for Home use, that will detect and remove trojans, dialers, malware, browser hijackers, tracking components and other forms of Spyware :
AVG Anti-Spyware© by Grisoft
SUPERAntiSpyware Home© by SUPERAntiSpyware.com
Ad-aware SE© by Lavasoft

Good Free Antivirus Programs:
AVG© by Grisoft
AntiVir© by H+BEDV Datentechnik GmbH
Avast© by ALWIL Software
NOTE:Remember always have just 1 antivirus program running at a time. Having more than one running causes a conflict between the programs !! You can use one as a backup to run manually

Windows Update:
It's also very important to keep your system up to date to avoid unnecessary security risks
Windows Update

Firewalls:
If you have an "always on" internet connection, such as DSL or Cable, I recommend a Firewall.
A firewall will make your pc invisible to the outside world and will filter the outgoing and incoming traffic on your pc.
For a good idea of how vulnerable your system(s) are go to GRC
Scroll down to "Shields Up" Click on "Proceed" Then click on "Common Ports"to scan your ports.
Free Personal Firewalls :
ZoneAlarm Firewall© by Zone Labs
Sunbelt Kerio Personal Firewall© by Sunbelt
Outpost Firewall Free© by Agnitum Ltd
Jetico Personal Firewall© by Jetico, Inc.

Alternative Browsers :
Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness
FireFox© by Mozilla
Opera© by Opera Software ASA

Always keep your Antivirus & Spyware Removal Tools current with the latest definitions and updates !!

Using these tools and keeping them updated will reduce the risk of future infections!!

Do you have any questions??

[lana]

hello, linkmaster!

thanks a whole bunch for all your help!!!!

i think my computer is back to normal now(all thanks to your help! )
i really appreciate it.

but i have to ask you something about my START menu.
when i open my start menu, it doesnot allow me to use the right-click (using mouse), and i can't move the list of programs like i normally able to... this have been going on for a while now. do you have any idea why that is happening to my Start menu? ( i think this is a little out of topic but... i dunno who to ask... i dunno anyone who really know a lot about computer like you guys in this forum... ... hope someone can help )

[Linkmaster]

You are very Welcome !!

when i open my start menu, it doesnot allow me to use the right-click (using mouse), and i can't move the list of programs like i normally able to... this have been going on for a while now. do you have any idea why that is happening to my Start menu?

Are you using the Classic style ??
If so :
Right click on the Start button, select Properties, click
the Customize button for the Classic Start menu option
and make sure Enable dragging and dropping is checked.

If you are using XP Style (The StartMenu one above classic) :
Right Click on the Start button, select Properties
Click Customize next to Start menu
Click Advanced at top
Make sure Dragging and Dropping is checked

[lana]

Thanks so much,Linkmaster. You've been of great help... Man, I LOVE this forum... you guy are the best :D.

Done!