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12-04-2006, 11:01 PM
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#1 (permalink) | |
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Registered User
Join Date: Dec 2006
Posts: 6
OS: XP
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Problems with IE
Hi everyone, I am new here, and I am having issues with my homepage, it keeps resetting to www.msn.com and if I go into internet options and set it back to what I want it set to, it will not adjust. I have run adawarese and Norton, and avg antivirus, none of these are finding anything. This is a copy of my hijack this file.
Thanks in advance for the help. Oh, and just an after thought, I am having the same problem on my lap top. It started on there first. Scott Quote:
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12-07-2006, 12:58 PM
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#2 (permalink) |
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Analyst, Security Team
Join Date: Nov 2006
Posts: 215
OS: WinXP Pro
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Hello scott46493 and Welcome to Tech Support!
Please try the following: Open your Norton Internet Security, click on options at the top, then click Norton Anti-Virus. Look on the left side with the 3 columns. Under the Internet section at the bottom is Home Page protection. uncheck the box at the top, and change your homepage. Let me know if this helped.
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12-07-2006, 04:12 PM
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#3 (permalink) |
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Registered User
Join Date: Dec 2006
Posts: 6
OS: XP
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I unchecked it, but do you know how it was changed if I didn't do it? It was working fine up until a few days ago, and then changed the homepage and wouldn't let me change it back. Or is it one of those Norton things? hehehe
Thanks Susan, Scott |
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12-07-2006, 04:30 PM
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#4 (permalink) |
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Analyst, Security Team
Join Date: Nov 2006
Posts: 215
OS: WinXP Pro
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I don't have Norton so I cannot tell you. I just have seen posts where people have had problems with changing home page with having Norton, SpySweeper and other programs that are designed to help keep the home page from being changed.
Is your problem solved now?
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12-07-2006, 05:46 PM
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#5 (permalink) |
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Registered User
Join Date: Dec 2006
Posts: 6
OS: XP
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it is, the only thing I don't like is that it's not clicked to keep it from being changed. But I guess it's a small price to pay. :D
Thanks for the help Susan! Did you see anything in my log that seems unusual that might free up space or be a potential problem? |
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12-07-2006, 05:53 PM
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#6 (permalink) |
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Analyst, Security Team
Join Date: Nov 2006
Posts: 215
OS: WinXP Pro
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Can't you uncheck that in Norton and then change your page to your home page you want in Internet Explorer and then check the Norton option again to keep your home page set?
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12-08-2006, 06:30 AM
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#8 (permalink) | |
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Analyst, Security Team
Join Date: Nov 2006
Posts: 215
OS: WinXP Pro
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Quote:
If you are wanting to improve the performance of the pc please do the following: Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 only
For Technical Support, double-click the e-mail address located at the bottom of each menu. ====== PCPitStop Please register (it's free, don't worry) with PCPitStop and run the full tests here. When the tests are complete, a results page will pop up. Click "Share these results with TechExpress" on the left-hand side. Then copy the URL provided and post (reply) with it here for me.
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12-08-2006, 08:09 PM
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#10 (permalink) |
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Analyst, Security Team
Join Date: Nov 2006
Posts: 215
OS: WinXP Pro
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You are very welcome. Glad we could help.
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