Administrator Rights Lost or Trojan Backdoor itoa

tsf2006 · 11-25-2006, 01:40 PM

I have a Desktop WinXP and when I upgraded Real and attempted to download the new version I get a message after 77% installation saying "you currently do not have Administrator access to the Windows registry. Please see your System Administrator to install RealPlayer." I am running under admin user and never encountered this problem before. I also tried downloading in safe mode under the admin user setup in safe mode. I am able to download and ran registry cleaner, and spysweeper scan and I have hijackthis 1.99, I have adaware se, norton security, win xp updates. I created a new admin rights user and also marked guest inactive. I tried disk cleanup from IE, and also restarted several times in between doing all of these actions and still received the message that I do not have admin rights. Also I searched real's site and they Spysweeper was the last effort I tried and it found 1 problem called Trojan-backdoor-itoa which may be related my problem. Any help would be greatly appreciated and as a newbie to the site I will look over the beginners section to see if I need to cover any steps that I may be missing.

Thank you

I have attached the HJT file:

Logfile of HijackThis v1.99.1
Scan saved at 3:38:16 PM, on 11/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\RE7\MSDE\MSSQL$RE7_MSDE\Binn\sqlservr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\PROGRA~1\ROADRU~1\ROADRU~1\data\Xtras\mssysmgr.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Common Files\Symantec Shared\NMAIN.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] "C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O4 - HKCU\..\Run: [Road Runner PhotoShow Media Manager] C:\PROGRA~1\ROADRU~1\ROADRU~1\data\Xtras\mssysmgr.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=
O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1147553670796
O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://bbtraining.blackbaud.com/main...Downloader.cab
O16 - DPF: {BDEE1959-AB6B-4745-A29B-F492861102CC} -
O20 - Winlogon Notify: RegCompact - C:\WINDOWS\SYSTEM32\RegCompact.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

**Glaswegian** · 11-27-2006, 02:55 PM

Hi and welcome to the TSF Security Forum.

My name is Iain and I will be helping you clean your system.

There’s not much showing in your log so we’ll do some investigating.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your system is clean.

Please download combofix.exe to your desktop.

IMPORTANT - You must place combofix on your desktop!!

Double click combofix.exe & follow the prompts.

When finished, the tool will produce a log for you at c:\combofix.txt. Post that log in your next reply.

Note: Do not mouseclick combofix's window while it's running. That may cause it to stall.

Online Scan
Perform an online scan with Internet Explorer with Panda ActiveScan

Click on located at the bottom of the page.
A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*

Begin the scan by selecting

If it finds any malware, it will offer you a report.
Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
Click on then click

* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan

Logs required
combofix.txt
Panda Log
HijackThis Log

Please also let me know how your system is performing now and if you have any specific problems. In order to provide you with the best possible help, please ensure that HijackThis logs are produced only while in Normal Mode.

tsf2006 · 11-29-2006, 04:38 AM

Iain,
Thanks for your help. I've place a sentence in bold called combo fix file:, Pandabox file:, and HJT file: before each report, and I also have some issues I placed at the end.

Thanks for your help.
Davoi
Combo fix file:

Administrator only - 06-11-29 6:10:06.73 Service Pack 2
ComboFix 06.11.28W - Running from: "C:\Documents and Settings\Administrator only\Desktop"

((((((((((((((((((((((((((((((( Files Created from 2006-10-29 to 2006-11-29 ))))))))))))))))))))))))))))))))))

2006-11-29 00:28 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2006-11-29 00:28 <DIR> d-------- C:\WINDOWS\LastGood
2006-11-25 15:28 <DIR> d-------- C:\HJT
2006-11-24 12:01 684,032 --a------ C:\WINDOWS\system32\libeay32.dll
2006-11-24 12:01 21,568 --a------ C:\WINDOWS\system32\drivers\sshrmd.sys
2006-11-24 12:01 21,056 --a------ C:\WINDOWS\system32\drivers\sskbfd.sys
2006-11-24 12:01 20,544 --a------ C:\WINDOWS\system32\drivers\SSFS0509.sys
2006-11-24 12:01 155,648 --a------ C:\WINDOWS\system32\ssleay32.dll
2006-11-24 12:01 128,064 --a------ C:\WINDOWS\system32\drivers\ssidrv.sys
2006-11-24 12:00 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Webroot
2006-11-15 00:51 138,552 --a------ C:\WINDOWS\system32\RegCompact.dll
2006-11-15 00:51 <DIR> d-------- C:\Program Files\AMUST
2006-11-07 22:09 <DIR> d-------- C:\Program Files\Registry Mechanic

(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))

2006-10-23 23:38 984 --a------ C:\xp_admin_enable.vbs
2006-09-16 16:58 67 --a------ C:\Documents and Settings\Administrator only\Application Data\photoshow_deluxe_setup[1].txt
2006-09-15 22:52 91904 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2006-09-13 01:01 1084416 --a------ C:\WINDOWS\system32\msxml3.dll
2006-09-02 12:38 65888 --a------ C:\Documents and Settings\Administrator only\Application Data\GDIPFONTCACHEV1.DAT

(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"SpybotSD TeaTimer"="\"C:\\Program Files\\Spybot - Search & Destroy\\TeaTimer.exe\""
"Road Runner PhotoShow Media Manager"="C:\\PROGRA~1\\ROADRU~1\\ROADRU~1\\data\\Xtras\\mssysmgr.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"NvCplDaemon"="\"RUNDLL32.EXE\" NvQTwk,NvCplDaemon initialize"
"Share-to-Web Namespace Daemon"="\"C:\\Program Files\\Hewlett-Packard\\PhotoSmart\\HP Share-to-Web\\hpgs2wnd.exe\""
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"Symantec NetDriver Monitor"="\"C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe\" /Consumer"
"Logitech Hardware Abstraction Layer"="KHALMNPR.EXE"
"HPDJ Taskbar Utility"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\hpztsb04.exe"
"HPHmon03"="C:\\WINDOWS\\system32\\hphmon03.exe"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_06\\bin\\jusched.exe\""

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000005

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
"Flags"=dword:00000002
"Position"=hex:2c,00,00,00,a0,00,00,00,00,00,00,00,80,02,00,00,2a,02,00,00,00,\
00,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=hex:04,00,00,40
"OriginalStateInfo"=hex:18,00,00,00,90,01,00,00,00,00,00,00,90,01,00,00,36,02,\
00,00,04,00,00,40
"RestoredStateInfo"=hex:18,00,00,00,90,01,00,00,00,00,00,00,90,01,00,00,36,02,\
00,00,01,00,00,00

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}"
"CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}"
"WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
"SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.0\\Apps\\apdproxy.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"OneTouch Monitor"="\"C:\\Program Files\\Visioneer\" OneTouch\\OneTouchMon.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-disabled]
"OneTouch Monitor"="C:\\PROGRA~1\\VISION~2\\ONETOU~2.EXE"
"windows auto update"="msblast.exe"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"=""
"hkey"="HKLM"
"command"=""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"KAVMonitorService"=dword:00000002

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\WebrootSpySweeperService

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost]
LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService REG_MULTI_SZ DnsCache\0\0
rpcss REG_MULTI_SZ RpcSs\0\0
imgsvc REG_MULTI_SZ StiSvc\0\0
termsvcs REG_MULTI_SZ TermService\0\0
HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0

Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\wrSpySweeperTrialSweep.job
C:\WINDOWS\tasks\Norton AntiVirus - Scan my computer - Administrator only.job
C:\WINDOWS\tasks\Administrator only backup.job

Completion time: 06-11-29 6:13:23.65
C:\ComboFix.txt ... 06-11-29 06:13

Pandabox Report:
Incident Status Location

Dialer:dialer.su Not disinfected hkey_local_machine\software\microsoft\windows\currentversion\uninstall\Switch
Spyware:spyware/searchcentrix Not disinfected Windows Registry
Possible Virus. Not disinfected C:\Documents and Settings\Administrator only\My Documents\My Downloads\startdreck\StartDreck.exe
Possible Virus. Not disinfected C:\Documents and Settings\Administrator only\My Documents\My Downloads\startdreck.zip[StartDreck.exe]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\User1\Application Data\Mozilla\Firefox\Profiles\nxun6mjy.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\User1\Application Data\Mozilla\Firefox\Profiles\nxun6mjy.default\cookies.txt[.servedby.advertising.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\User1\Application Data\Mozilla\Firefox\Profiles\nxun6mjy.default\cookies.txt[.advertising.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\User1\Application Data\Mozilla\Firefox\Profiles\nxun6mjy.default\cookies.txt[.servedby.advertising.com/]
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\User1\Application Data\Mozilla\Firefox\Profiles\nxun6mjy.default\cookies.txt[.atdmt.com/]
Spyware:Cookie/CentrPort Not disinfected C:\Documents and Settings\User1\Application Data\Mozilla\Firefox\Profiles\nxun6mjy.default\cookies.txt[.centrport.net/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\123\Application Data\Mozilla\Firefox\Profiles\bgedylev.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\New Account\Application Data\Mozilla\Firefox\Profiles\vf6scjdz.default\cookies.txt[.ehg.hitbox.com/]
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\New Account\Application Data\Mozilla\Firefox\Profiles\vf6scjdz.default\cookies.txt[.hitbox.com/]
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\New Account\Application Data\Mozilla\Firefox\Profiles\vf6scjdz.default\cookies.txt[.ehg.hitbox.com/]

HJT File:
Logfile of HijackThis v1.99.1
Scan saved at 6:15:08 AM, on 11/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\RE7\MSDE\MSSQL$RE7_MSDE\Binn\sqlservr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\ROADRU~1\ROADRU~1\data\Xtras\mssysmgr.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\HJT\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] "C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O4 - HKCU\..\Run: [Road Runner PhotoShow Media Manager] C:\PROGRA~1\ROADRU~1\ROADRU~1\data\Xtras\mssysmgr.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=
O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1147553670796
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://bbtraining.blackbaud.com/main...Downloader.cab
O16 - DPF: {BDEE1959-AB6B-4745-A29B-F492861102CC} -
O20 - Winlogon Notify: RegCompact - C:\WINDOWS\SYSTEM32\RegCompact.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

Some Issues:

I first ran Combo from desktop and thought the file saved in c: but I did not find. By then I was already running panda so I started combo after panda and when I did two combo boxes showed which I think happened by clicking the combo twice. The first window started the process but the next window said it could not perform and asked to click anywhere on the window. I did and that brought a momentary blue window while I still had my start bar and the other combo window was still performing. After that combo exe finished i saved the report and the screen was back at normal. After that I ran an HJT file successfully.
About operating issues. I notice none before and right now but are you asking me to restart the computer and see if anything was better after doing the above steps? I had an issue about downloading permissions saying that I am not an administrator user and tried everything I could but I have not tried downloading Real after these steps.

Thanks

**Glaswegian** · 11-29-2006, 01:29 PM

Hi again

Everything is clean – just one small Registry fix needed.

Disable SpyBot Tea Timer
While TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent HijackThis from fixing certain things.
Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.

Open Spybot Search & Destroy.
In the Mode menu click "Advanced mode" if not already selected.
Choose "Yes" at the Warning prompt.
Expand the "Tools" menu.
Click "Resident".
Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
In the File menu click "Exit" to exit Spybot Search & Destroy.

Registry Fix
Click on the zip file attached to this post to open and extract the file fix.reg to your desktop. Double click on the file fix.reg to run it. Answer yes to any prompts and allow it to merge into the Registry.

Re-enable SpyBot Tea Timer
To reactivate TeaTimer:

Open Spybot Search & Destroy.
In the Mode menu click "Advanced mode" if not already selected.
Choose "Yes" at the Warning prompt.
Expand the "Tools" menu.
Click "Resident".
Check the "Resident "TeaTimer" (Protection of overall system settings) active." box.
In the File menu click "Exit" to exit Spybot Search & Destroy.

I therefore believe this is a Windows problem. I would suggest you post in the XP forum and mention that you have been cleared by Security. They will be able to help you on this better than I can.

Let’s tidy up here and I’ll let you go, along with my recommendations for staying safe and secure. Some of these you will already have but there may be some that you don’t.

System Restore
To turn off System Restore click Start > Right Click My Computer > Properties. Click the System Restore tab and Check "Turn off System Restore" or "Turn off System Restore on all drives" Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK.

To turn on System Restore by Clicking Start. Right-click My Computer, and then click Properties. Click the System Restore tab. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives." Click Apply, and then OK.

This will create a new Restore Point.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

Spyware Blaster to help prevent spyware from installing in the first place.
Spyware Guard to catch and block spyware before it can execute.
Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here.

Ad-aware
Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here.

IE-SPYAD
IE-Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impairs attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here.

SnoopFree
SnoopFree is a real time monitor that notifies you when a programme wants to record your keystrokes or read your screen. Note that SnoopFree is only for XP systems.

MVPS Hosts File
The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. Note that if you use a company provided HOSTS file you should not use the MVPS HOSTS file.

Alternate Browsers
Try the following free alternate browsers rather than Internet Explorer
Firefox
Opera
Maxthon

Firewalls
A good firewall will monitor incoming and outgoing traffic. NOTE: Microsoft's Firewall does not monitor outgoing traffic. If you do not have a firewall, here are 3 free ones available for personal use:
Sygate Personal Firewall
ZoneAlarm
Tiny Personal Firewall

Anti Virus Software
It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online antivirus scanners:
Anti-Spyware Tutorial

Here are three very good free Antivirus products which are available:
BitDefender Free
Avast!
AVG

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

Other Protection
Winpatrol - Download and install the free version of Winpatrol. A tutorial for this product is located here:
Using Winpatrol to protect your computer.

In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles

PC Safety & Security - What Do I Need?.
Making Internet Explorer Safer.

Keep clean and safe and enjoy your computing!

Please respond to this thread one more time so we can mark this thread as resolved.

tsf2006 · 12-02-2006, 06:33 AM

Thanks for your help and I followed what you wrote regarding restore point, registry fix, downloaded spyguard, spyblaster, snoopfree, and I have to add mvps host file. I already have adaware, spybot, firewall, antivirus, firefox. Thanks for your help in recommending to post in Security for the issue about security rights since I still get a message about not have admin rights when I download Real Player.

Thanks,
tsf2006

11-25-2006, 01:40 PM	#1 (permalink)
tsf2006 Registered User Join Date: Nov 2006 Posts: 7 OS: xp	Administrator Rights Lost or Trojan Backdoor itoa I have a Desktop WinXP and when I upgraded Real and attempted to download the new version I get a message after 77% installation saying "you currently do not have Administrator access to the Windows registry. Please see your System Administrator to install RealPlayer." I am running under admin user and never encountered this problem before. I also tried downloading in safe mode under the admin user setup in safe mode. I am able to download and ran registry cleaner, and spysweeper scan and I have hijackthis 1.99, I have adaware se, norton security, win xp updates. I created a new admin rights user and also marked guest inactive. I tried disk cleanup from IE, and also restarted several times in between doing all of these actions and still received the message that I do not have admin rights. Also I searched real's site and they Spysweeper was the last effort I tried and it found 1 problem called Trojan-backdoor-itoa which may be related my problem. Any help would be greatly appreciated and as a newbie to the site I will look over the beginners section to see if I need to cover any steps that I may be missing. Thank you I have attached the HJT file: Logfile of HijackThis v1.99.1 Scan saved at 3:38:16 PM, on 11/25/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\RE7\MSDE\MSSQL$RE7_MSDE\Binn\sqlservr.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\WINDOWS\system32\fxssvc.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe C:\WINDOWS\system32\hphmon03.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\WINDOWS\system32\HPHipm09.exe C:\PROGRA~1\ROADRU~1\ROADRU~1\data\Xtras\mssysmgr.exe C:\Program Files\Logitech\SetPoint\SetPoint.exe C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe C:\WINDOWS\explorer.exe C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe C:\Program Files\Webroot\Spy Sweeper\SSU.EXE C:\Program Files\Common Files\Symantec Shared\NMAIN.EXE C:\Program Files\Mozilla Firefox\firefox.exe C:\HJT\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://about:blank R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] "C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" O4 - HKCU\..\Run: [Road Runner PhotoShow Media Manager] C:\PROGRA~1\ROADRU~1\ROADRU~1\data\Xtras\mssysmgr.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL= O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} - O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1147553670796 O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://bbtraining.blackbaud.com/main...Downloader.cab O16 - DPF: {BDEE1959-AB6B-4745-A29B-F492861102CC} - O20 - Winlogon Notify: RegCompact - C:\WINDOWS\SYSTEM32\RegCompact.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

11-27-2006, 02:55 PM	#2 (permalink)
Glaswegian Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic Join Date: Sep 2005 Location: Glasgow Posts: 25,342 OS: Win XP Pro SP3 / Win 7 Pro My System Blog Entries: 10	Hi and welcome to the TSF Security Forum. My name is Iain and I will be helping you clean your system. There’s not much showing in your log so we’ll do some investigating. You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply. Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers when you are following the procedures below. Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your system is clean. Please download combofix.exe to your desktop. IMPORTANT - You must place combofix on your desktop!! Double click combofix.exe & follow the prompts. When finished, the tool will produce a log for you at c:\combofix.txt. Post that log in your next reply. Note: Do not mouseclick combofix's window while it's running. That may cause it to stall. Online Scan Perform an online scan with Internet Explorer with Panda ActiveScan Click on located at the bottom of the page. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it * Enter your e-mail address, country, and state & click "Free Online Scan" The download of the 8 MB Panda's ActiveX control will take place Begin the scan by selecting If it finds any malware, it will offer you a report. Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later. Click on then click * You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report. * Turn off the real time scanner of any existing antivirus program while performing the online scan Logs required combofix.txt Panda Log HijackThis Log Please also let me know how your system is performing now and if you have any specific problems. In order to provide you with the best possible help, please ensure that HijackThis logs are produced only while in Normal Mode. __________________ Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums. PC Safety & Security::PC running a bit slow?::Donate::Photographers Corner

11-29-2006, 04:38 AM	#3 (permalink)
tsf2006 Registered User Join Date: Nov 2006 Posts: 7 OS: xp	Combo Panda HJT post for tsf2006 Iain, Thanks for your help. I've place a sentence in bold called combo fix file:, Pandabox file:, and HJT file: before each report, and I also have some issues I placed at the end. Thanks for your help. Davoi Combo fix file: Administrator only - 06-11-29 6:10:06.73 Service Pack 2 ComboFix 06.11.28W - Running from: "C:\Documents and Settings\Administrator only\Desktop" ((((((((((((((((((((((((((((((( Files Created from 2006-10-29 to 2006-11-29 )))))))))))))))))))))))))))))))))) 2006-11-29 00:28 <DIR> d-------- C:\WINDOWS\system32\ActiveScan 2006-11-29 00:28 <DIR> d-------- C:\WINDOWS\LastGood 2006-11-25 15:28 <DIR> d-------- C:\HJT 2006-11-24 12:01 684,032 --a------ C:\WINDOWS\system32\libeay32.dll 2006-11-24 12:01 21,568 --a------ C:\WINDOWS\system32\drivers\sshrmd.sys 2006-11-24 12:01 21,056 --a------ C:\WINDOWS\system32\drivers\sskbfd.sys 2006-11-24 12:01 20,544 --a------ C:\WINDOWS\system32\drivers\SSFS0509.sys 2006-11-24 12:01 155,648 --a------ C:\WINDOWS\system32\ssleay32.dll 2006-11-24 12:01 128,064 --a------ C:\WINDOWS\system32\drivers\ssidrv.sys 2006-11-24 12:00 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Webroot 2006-11-15 00:51 138,552 --a------ C:\WINDOWS\system32\RegCompact.dll 2006-11-15 00:51 <DIR> d-------- C:\Program Files\AMUST 2006-11-07 22:09 <DIR> d-------- C:\Program Files\Registry Mechanic (((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))) 2006-10-23 23:38 984 --a------ C:\xp_admin_enable.vbs 2006-09-16 16:58 67 --a------ C:\Documents and Settings\Administrator only\Application Data\photoshow_deluxe_setup[1].txt 2006-09-15 22:52 91904 --a------ C:\WINDOWS\system32\S32EVNT1.DLL 2006-09-13 01:01 1084416 --a------ C:\WINDOWS\system32\msxml3.dll 2006-09-02 12:38 65888 --a------ C:\Documents and Settings\Administrator only\Application Data\GDIPFONTCACHEV1.DAT (((((((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))) Note empty entries are not shown [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run] "ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe" "SpybotSD TeaTimer"="\"C:\\Program Files\\Spybot - Search & Destroy\\TeaTimer.exe\"" "Road Runner PhotoShow Media Manager"="C:\\PROGRA~1\\ROADRU~1\\ROADRU~1\\data\\Xtras\\mssysmgr.exe" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run] "NvCplDaemon"="\"RUNDLL32.EXE\" NvQTwk,NvCplDaemon initialize" "Share-to-Web Namespace Daemon"="\"C:\\Program Files\\Hewlett-Packard\\PhotoSmart\\HP Share-to-Web\\hpgs2wnd.exe\"" "ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\"" "Symantec NetDriver Monitor"="\"C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe\" /Consumer" "Logitech Hardware Abstraction Layer"="KHALMNPR.EXE" "HPDJ Taskbar Utility"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\hpztsb04.exe" "HPHmon03"="C:\\WINDOWS\\system32\\hphmon03.exe" "SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_06\\bin\\jusched.exe\"" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL] "Installed"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI] "Installed"="1" "NoChange"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS] "Installed"="1" [HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components] "DeskHtmlVersion"=dword:00000110 "DeskHtmlMinorVersion"=dword:00000005 "Settings"=dword:00000001 "GeneralFlags"=dword:00000005 [HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" "Flags"=dword:00000002 "Position"=hex:2c,00,00,00,a0,00,00,00,00,00,00,00,80,02,00,00,2a,02,00,00,00,\ 00,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00 "CurrentState"=hex:04,00,00,40 "OriginalStateInfo"=hex:18,00,00,00,90,01,00,00,00,00,00,00,90,01,00,00,36,02,\ 00,00,04,00,00,40 "RestoredStateInfo"=hex:18,00,00,00,90,01,00,00,00,00,00,00,90,01,00,00,36,02,\ 00,00,01,00,00,00 [HKEY_USERS\.default\software\microsoft\windows\currentversion\run] "ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe" [HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run] "ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler] "{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader" "{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks] "{AEB6717E-7E19-11d0-97EE-00C04FD91972}"="" [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer] "NoDriveTypeAutoRun"=dword:00000091 [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "dontdisplaylastusername"=dword:00000000 "legalnoticecaption"="" "legalnoticetext"="" "shutdownwithoutlogon"=dword:00000001 "undockwithoutlogon"=dword:00000001 [HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer] "NoDriveTypeAutoRun"=dword:00000091 [HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer] "NoDriveTypeAutoRun"=dword:00000091 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload] "PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}" "CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}" "WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}" "SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-] "Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.0\\Apps\\apdproxy.exe\"" "QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime" "OneTouch Monitor"="\"C:\\Program Files\\Visioneer\" OneTouch\\OneTouchMon.exe" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-disabled] "OneTouch Monitor"="C:\\PROGRA~1\\VISION~2\\ONETOU~2.EXE" "windows auto update"="msblast.exe" "TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot" [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="" "hkey"="HKLM" "command"="" "inimapping"="0" [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services] "KAVMonitorService"=dword:00000002 [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders] "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll" HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\WebrootSpySweeperService [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost] LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0 NetworkService REG_MULTI_SZ DnsCache\0\0 rpcss REG_MULTI_SZ RpcSs\0\0 imgsvc REG_MULTI_SZ StiSvc\0\0 termsvcs REG_MULTI_SZ TermService\0\0 HTTPFilter REG_MULTI_SZ HTTPFilter\0\0 DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0 Contents of the 'Scheduled Tasks' folder C:\WINDOWS\tasks\wrSpySweeperTrialSweep.job C:\WINDOWS\tasks\Norton AntiVirus - Scan my computer - Administrator only.job C:\WINDOWS\tasks\Administrator only backup.job Completion time: 06-11-29 6:13:23.65 C:\ComboFix.txt ... 06-11-29 06:13 Pandabox Report: Incident Status Location Dialer:dialer.su Not disinfected hkey_local_machine\software\microsoft\windows\currentversion\uninstall\Switch Spyware:spyware/searchcentrix Not disinfected Windows Registry Possible Virus. Not disinfected C:\Documents and Settings\Administrator only\My Documents\My Downloads\startdreck\StartDreck.exe Possible Virus. Not disinfected C:\Documents and Settings\Administrator only\My Documents\My Downloads\startdreck.zip[StartDreck.exe] Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\User1\Application Data\Mozilla\Firefox\Profiles\nxun6mjy.default\cookies.txt[.doubleclick.net/] Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\User1\Application Data\Mozilla\Firefox\Profiles\nxun6mjy.default\cookies.txt[.servedby.advertising.com/] Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\User1\Application Data\Mozilla\Firefox\Profiles\nxun6mjy.default\cookies.txt[.advertising.com/] Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\User1\Application Data\Mozilla\Firefox\Profiles\nxun6mjy.default\cookies.txt[.servedby.advertising.com/] Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\User1\Application Data\Mozilla\Firefox\Profiles\nxun6mjy.default\cookies.txt[.atdmt.com/] Spyware:Cookie/CentrPort Not disinfected C:\Documents and Settings\User1\Application Data\Mozilla\Firefox\Profiles\nxun6mjy.default\cookies.txt[.centrport.net/] Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\123\Application Data\Mozilla\Firefox\Profiles\bgedylev.default\cookies.txt[.doubleclick.net/] Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\New Account\Application Data\Mozilla\Firefox\Profiles\vf6scjdz.default\cookies.txt[.ehg.hitbox.com/] Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\New Account\Application Data\Mozilla\Firefox\Profiles\vf6scjdz.default\cookies.txt[.hitbox.com/] Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\New Account\Application Data\Mozilla\Firefox\Profiles\vf6scjdz.default\cookies.txt[.ehg.hitbox.com/] HJT File: Logfile of HijackThis v1.99.1 Scan saved at 6:15:08 AM, on 11/29/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\RE7\MSDE\MSSQL$RE7_MSDE\Binn\sqlservr.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\WINDOWS\system32\fxssvc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\hphmon03.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\PROGRA~1\ROADRU~1\ROADRU~1\data\Xtras\mssysmgr.exe C:\WINDOWS\system32\HPHipm09.exe C:\Program Files\Logitech\SetPoint\SetPoint.exe C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe C:\HJT\HijackThis.exe R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://about:blank R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] "C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" O4 - HKCU\..\Run: [Road Runner PhotoShow Media Manager] C:\PROGRA~1\ROADRU~1\ROADRU~1\data\Xtras\mssysmgr.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL= O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} - O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1147553670796 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://bbtraining.blackbaud.com/main...Downloader.cab O16 - DPF: {BDEE1959-AB6B-4745-A29B-F492861102CC} - O20 - Winlogon Notify: RegCompact - C:\WINDOWS\SYSTEM32\RegCompact.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe Some Issues: I first ran Combo from desktop and thought the file saved in c: but I did not find. By then I was already running panda so I started combo after panda and when I did two combo boxes showed which I think happened by clicking the combo twice. The first window started the process but the next window said it could not perform and asked to click anywhere on the window. I did and that brought a momentary blue window while I still had my start bar and the other combo window was still performing. After that combo exe finished i saved the report and the screen was back at normal. After that I ran an HJT file successfully. About operating issues. I notice none before and right now but are you asking me to restart the computer and see if anything was better after doing the above steps? I had an issue about downloading permissions saying that I am not an administrator user and tried everything I could but I have not tried downloading Real after these steps. Thanks

11-29-2006, 01:29 PM	#4 (permalink)
Glaswegian Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic Join Date: Sep 2005 Location: Glasgow Posts: 25,342 OS: Win XP Pro SP3 / Win 7 Pro My System Blog Entries: 10	Hi again Everything is clean – just one small Registry fix needed. Disable SpyBot Tea Timer While TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent HijackThis from fixing certain things. Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean. Open Spybot Search & Destroy. In the Mode menu click "Advanced mode" if not already selected. Choose "Yes" at the Warning prompt. Expand the "Tools" menu. Click "Resident". Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box. In the File menu click "Exit" to exit Spybot Search & Destroy. Registry Fix Click on the zip file attached to this post to open and extract the file fix.reg to your desktop. Double click on the file fix.reg to run it. Answer yes to any prompts and allow it to merge into the Registry. Re-enable SpyBot Tea Timer To reactivate TeaTimer: Open Spybot Search & Destroy. In the Mode menu click "Advanced mode" if not already selected. Choose "Yes" at the Warning prompt. Expand the "Tools" menu. Click "Resident". Check the "Resident "TeaTimer" (Protection of overall system settings) active." box. In the File menu click "Exit" to exit Spybot Search & Destroy. I therefore believe this is a Windows problem. I would suggest you post in the XP forum and mention that you have been cleared by Security. They will be able to help you on this better than I can. Let’s tidy up here and I’ll let you go, along with my recommendations for staying safe and secure. Some of these you will already have but there may be some that you don’t. System Restore To turn off System Restore click Start > Right Click My Computer > Properties. Click the System Restore tab and Check "Turn off System Restore" or "Turn off System Restore on all drives" Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK. To turn on System Restore by Clicking Start. Right-click My Computer, and then click Properties. Click the System Restore tab. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives." Click Apply, and then OK. This will create a new Restore Point. Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs: Spyware Blaster to help prevent spyware from installing in the first place. Spyware Guard to catch and block spyware before it can execute. Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here. Ad-aware Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here. IE-SPYAD IE-Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impairs attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here. SnoopFree SnoopFree is a real time monitor that notifies you when a programme wants to record your keystrokes or read your screen. Note that SnoopFree is only for XP systems. MVPS Hosts File The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. Note that if you use a company provided HOSTS file you should not use the MVPS HOSTS file. Alternate Browsers Try the following free alternate browsers rather than Internet Explorer Firefox Opera Maxthon Firewalls A good firewall will monitor incoming and outgoing traffic. NOTE: Microsoft's Firewall does not monitor outgoing traffic. If you do not have a firewall, here are 3 free ones available for personal use: Sygate Personal Firewall ZoneAlarm Tiny Personal Firewall Anti Virus Software It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online antivirus scanners: Anti-Spyware Tutorial Here are three very good free Antivirus products which are available: BitDefender Free Avast! AVG It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. Other Protection Winpatrol - Download and install the free version of Winpatrol. A tutorial for this product is located here: Using Winpatrol to protect your computer. In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles PC Safety & Security - What Do I Need?. Making Internet Explorer Safer. Keep clean and safe and enjoy your computing! Please respond to this thread one more time so we can mark this thread as resolved. __________________ Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums. PC Safety & Security::PC running a bit slow?::Donate::Photographers Corner Last edited by Glaswegian; 03-27-2008 at 04:12 PM.

12-02-2006, 06:33 AM	#5 (permalink)
tsf2006 Registered User Join Date: Nov 2006 Posts: 7 OS: xp	Followed security instructions Thanks for your help and I followed what you wrote regarding restore point, registry fix, downloaded spyguard, spyblaster, snoopfree, and I have to add mvps host file. I already have adaware, spybot, firewall, antivirus, firefox. Thanks for your help in recommending to post in Security for the issue about security rights since I still get a message about not have admin rights when I download Real Player. Thanks, tsf2006