ibm00001.dll, ibm00002.dll, torpig.a ........

[maryb86]

We have had this problem since yesterday and it's driving me crazy! There are 3 main problems that we are encountering:

- Whenever we try to go on MSN Messenger, an error message displays saying "Windows Live Messenger has encountered a problem and needs to close. We are sorry for the inconvenience" with the following details: AppName: msnmsgr.exe AppVer: 8.0.812.0 AppStamp:44cc1896
ModName: msvcrt.dll ModVer: 7.0.2600.2180 ModStamp:41109752
fDebug: 0 Offset: 00036fa3 Then the program exits. We were using 7.5 yesterday then this morning I upgraded to 8.0 hoping that it may fix the problem, but it's exactly the same.

- We have quite a few sites that we log in to on a daily basis. Our cookies are set to block all cookies, but we have a list of cookies that we allow. Those cookies that we allow are the ones that we need for the websites that we have to log in to. Usually, we just needed to enter our login details once, then whenever we visit that site again we are already logged in because we tick the remember me box. Since yesterday however, none of our websites have been recognising the cookies and we are constantly having to login again every time we visit them.

- Internet Explorer 6.0 (our main and only browser) and Outlook Express have been functioning way below normal speed. We are on a cable modem that usually loads sites relatively quickly. Since yesterday sites have been taking ages to load, and our e-mails are taking ages to download into our outlook express inbox.

I have read the guidelines to follow before I post a hijack this log. I followed all of the guidelines, and we still have all of the above problems. We have installed AVG free and ran it. The two online scans that I used were: eTrust Antivirus Web Scanner and
Panda ActiveScan Free online antivirus. Both of them showed that we had a virus of some kind, different in each program. The first program removed almost all of the problems that it said our PC had, except for two that it couldn't. These were:

ibm00001.dll - Win32/Anserin!generic infected C:\Program Files\Common Files\Microsoft Shared\Web Folders\
ibm00002.dll - Win32/Anserin!generic infected C:\Program Files\Common Files\Microsoft Shared\Web Folders\

The second program also found this and said that it was a possible virus:

Virus:trj/torpig.a

Now I am going to post the hijack this log that I just ran in hope that someone may be able to help us with our problems :)

Logfile of HijackThis v1.99.1
Scan saved at 9:03:35 PM, on 11/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\msasvc.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = DellNet By MSN
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.telus.net/homepage
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by TELUS Internet Services
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\RunOnce: [Panda_cleaner] C:\WINDOWS\system32\ActiveScan\pavdr.exe C:\WINDOWS\system32\pavdr_actions.sys
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O14 - IERESET.INF: START_PAGE_URL=http://www.telus.net/homepage
O16 - DPF: Yahoo! Bridge - http://download.games.yahoo.com/game...ts/y/bt1_x.cab
O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/game...ts/y/yt1_x.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
O16 - DPF: Yahoo! Cribbage - http://download.games.yahoo.com/game...ts/y/it1_x.cab
O16 - DPF: Yahoo! Fleet - http://download.games.yahoo.com/game.../y/fltt3_x.cab
O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/game...ts/y/zt3_x.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/game...ts/y/pt3_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/game...ts/y/wt1_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {1A781DED-C22D-4153-3213-A3211E29DF13} (GameDesire Card Games) - http://67.15.101.3/g_bin/eng/cards_2_0_0_58.cab
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn...taller_gmn.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
O16 - DPF: {E9790C6C-DCAA-4E4F-8048-FFEC3B62DFED} (VOGWeb2 Class) - http://engine.vogclub.com/activex/vogweb29.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/sj/en/check/qdiagh.cab?326
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/...chsettings.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://walmart.pnimedia.com/upload/a...pv2.0.0.9.cab?
O16 - DPF: {F76DF680-EC17-4272-B1C7-CDB2641FA20B} (KB836528 Object) - http://microsoft.com/security/controls/DoomChk.CAB
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe

[maryb86]

I just noticed that MSN Messenger is working fine now. It must have been one of those online scans, because it wasn't working after the downloaded scans. The rest is still happening though.

[Sempurna]

Hi Mary,

Welcome to Tech Support Forums!

I apologize for the delay getting to your log. The helpers here are all volunteers and we have been very busy here lately. If you are still having malware problems, I will be glad to help.

I hate to the bearer of bad news but, your log shows a very dangerous Trojan is residing on your PC.

Troj/Torpig
The Trojan attempts to steal passwords, as well as logging key presses and open window titles to text files and periodically sends the collected information to a remote user via HTTP. The Trojan downloads and executes additional files from a remote site. Configuration files may also be downloaded which define further behaviors.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or it if it contains any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can be killed, because of its backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. If it were on my PC I would not hesitate for a moment to do so. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud, and Credit Card Fraud?

When Should I Format, How Should I Reinstall?

Should you decide not to follow that advice, we will of course do our best to clean the computer of any infections that we can see but, as I already stated, we can in no way guarantee it to be trustworthy.

Should you have any questions, please feel free to ask.

Please let us know what you have decided to do.

[maryb86]

We don't really have anything sensitive on our PC, we keep it all in our heads, thankfully! Seeing as we have lost our OS disk, we can not reinstall it. We have no access to any other PC too.... So could you try to help us in getting rid of the trojan? Thanx

[maryb86]

I thought I would post a new hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 11:17:39 PM, on 11/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = DellNet By MSN
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.telus.net/homepage
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by TELUS Internet Services
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O14 - IERESET.INF: START_PAGE_URL=http://www.telus.net/homepage
O16 - DPF: Yahoo! Bridge - http://download.games.yahoo.com/game...ts/y/bt1_x.cab
O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/game...ts/y/yt1_x.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
O16 - DPF: Yahoo! Cribbage - http://download.games.yahoo.com/game...ts/y/it1_x.cab
O16 - DPF: Yahoo! Fleet - http://download.games.yahoo.com/game.../y/fltt3_x.cab
O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/game...ts/y/zt3_x.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/game...ts/y/pt3_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/game...ts/y/wt1_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {1A781DED-C22D-4153-3213-A3211E29DF13} (GameDesire Card Games) - http://67.15.101.3/g_bin/eng/cards_2_0_0_58.cab
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn...taller_gmn.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
O16 - DPF: {E9790C6C-DCAA-4E4F-8048-FFEC3B62DFED} (VOGWeb2 Class) - http://engine.vogclub.com/activex/vogweb29.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/sj/en/check/qdiagh.cab?326
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/...chsettings.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://walmart.pnimedia.com/upload/a...pv2.0.0.9.cab?
O16 - DPF: {F76DF680-EC17-4272-B1C7-CDB2641FA20B} (KB836528 Object) - http://microsoft.com/security/controls/DoomChk.CAB
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe (file missing)

===================================================

Also, the cookies seem to be read now. We can return to our sites and we are still logged in. However, there have been a few crashings of internet explorer.

We are keeping our internet usage to an absolute minimum on your advise unti lwe get this sorted out.

The reason for me posting a new hijack this log is that we've ran a couple more scans and deleted a couple of things, and I don't know if they are reflected in it or not.

That's all for now.

[Sempurna]

Hi Mary,

OK, let's do this first.

We need to disable your Windows Defender real-time protection as it may interfere with the fixes that we need to make.

To disable Windows Defender:

• Open Windows Defender.
• Click on Tools, General Settings.
• Scroll down and uncheck Turn on real-time protection (recommended).
• After you uncheck this, click on the Save button and close Windows Defender.

NEXT:

BEFORE BEGINNING, Please read completely through the instructions below. Please also print these instructions or copy them to Notepad (or another word processor), and save it for easier reference. This is because we will be in Safe Mode during the fix and you won’t be able to access the Internet to view these instructions.


Please download SDFix by AndyManchesta and save it to your desktop.


Right-click the SDFix.zip folder and choose Extract All to extract it to its own folder on the desktop.


Please then reboot your computer into Safe Mode by doing the following:

• Restart your computer.
• After hearing your computer beep once during startup, but just before the Windows icon appears, tap the F8 key continually.
• Instead of Windows loading as normal, a menu with options should appear.
• Select the first option, to run Windows in "Safe Mode", then press "Enter".
• Choose your usual account.

Once in Safe Mode, please do the following:

• Open the extracted folder and double-click RunThis.bat to start the script.
• Type Y to begin the cleanup process.
• It will remove any Trojan Services or Registry Entries found, then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process, then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load, the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
• Finally, copy and paste the contents of the results file Report.txt back onto the forum along with a new HijackThis log.

[maryb86]

SDFix: Version 1.35
-------------------

Scan run on:
Mon 11/06/2006

Time:
10:36 AM


Microsoft Windows XP [Version 5.1.2600]

Running from: C:\Documents and Settings\AJ\Desktop\SDFix

Stage One...

Checking Services...

Name:
-----


Path:
----




Repairing Registry...


Restoring Default Hosts File...

Stage One Complete

Rebooting...

Stage Two...

Checking For Malware:
--------------------


Backing Up and Removing any Files Found...

Final Check:

Services:
---------


Files:
------


Any files removed are saved to the SDFix\backups Folder

FINISHED

[maryb86]

Logfile of HijackThis v1.99.1
Scan saved at 11:18:03 AM, on 11/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = DellNet By MSN
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.telus.net/homepage
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by TELUS Internet Services
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O14 - IERESET.INF: START_PAGE_URL=http://www.telus.net/homepage
O16 - DPF: Yahoo! Bridge - http://download.games.yahoo.com/game...ts/y/bt1_x.cab
O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/game...ts/y/yt1_x.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
O16 - DPF: Yahoo! Cribbage - http://download.games.yahoo.com/game...ts/y/it1_x.cab
O16 - DPF: Yahoo! Fleet - http://download.games.yahoo.com/game.../y/fltt3_x.cab
O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/game...ts/y/zt3_x.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/game...ts/y/pt3_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/game...ts/y/wt1_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {1A781DED-C22D-4153-3213-A3211E29DF13} (GameDesire Card Games) - http://67.15.101.3/g_bin/eng/cards_2_0_0_58.cab
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn...taller_gmn.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
O16 - DPF: {E9790C6C-DCAA-4E4F-8048-FFEC3B62DFED} (VOGWeb2 Class) - http://engine.vogclub.com/activex/vogweb29.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/sj/en/check/qdiagh.cab?326
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/...chsettings.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://walmart.pnimedia.com/upload/a...pv2.0.0.9.cab?
O16 - DPF: {F76DF680-EC17-4272-B1C7-CDB2641FA20B} (KB836528 Object) - http://microsoft.com/security/controls/DoomChk.CAB
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe (file missing)

[maryb86]

bump?

[tetonbob]

Hi Mary, sorry for the delay. Sempurna appears to be having connection issues of his own right now.

Let's do this:

Go to Start->Run and copy/paste the following commands

sc stop MsaSvc

Then press Enter

sc delete MsaSvc

Then press enter.

--------------------------------------------------------------------------------

• Double click on HijackThis.exe to run it.
• Click on Open the Misc Tools section
• click the button labelled "Delete A File on Reboot..."
• In the dialogue that shows up, enter the path (type, or copy and paste) of the file in "file name:" field C:\WINDOWS\system32\msasvc.exe
• When you have selected the file, Click the "Open" Button
• Click yes at the next prompt and your system will reboot.

--------------------------------------------------------------------------------

* Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

• Doubleclick the drweb-cureit.exe file and Allow to run the express scan
• This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
• Once the short scan has finished, mark the drives that you want to scan.
• Select all drives. A red dot shows which drives have been chosen.
• Click the green arrow at the right, and the scan will start.
• Click 'Yes to all' if it asks if you want to cure/move the file.
• When the scan has finished, look if you can click next icon next to the files found:
• If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
  
  This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
• After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
• Save the report to your desktop. The report will be called DrWeb.csv
• Close Dr.Web Cureit.
• Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
• After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.

Also post a new HJT log.

[maryb86]

Thanks for helping us! Some of the files that it found were in a "yahroxio" folder. Whenever we run scans it always takes a huge amount of time in that folder, though none of the scans normally come up with anything. It seems kind of suspicious to us because the name of it is a mix of two folders that we have in the same directory - yahoo and roxio. I thought I should mention that.

InstallHelper.exe;C:\Program Files\Common Files\Motive;Probably MULDROP.Trojan;Incurable.Moved.;
000019da_43fb7a34_0008583b\JavaScript.9;C:\Program Files\Yahroxio\Cache\000019da_43fb7a34_0008583b;Exploit.IFrame;;
000019da_43fb7a34_0008583b;C:\Program Files\Yahroxio\Cache;Archive contains infected objects;Moved.;
00005064_43fb7a39_00089544\JavaScript.0;C:\Program Files\Yahroxio\Cache\00005064_43fb7a39_00089544;Exploit.IFrame;;
00005064_43fb7a39_00089544\JavaScript.1;C:\Program Files\Yahroxio\Cache\00005064_43fb7a39_00089544;Exploit.IFrame;;
00005064_43fb7a39_00089544;C:\Program Files\Yahroxio\Cache;Archive contains infected objects;Moved.;
A0025832.exe;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP438;Tool.Prockill;Incurable.Moved.;




Logfile of HijackThis v1.99.1
Scan saved at 10:51:40 AM, on 11/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.telus.net/homepage
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by TELUS Internet Services
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O14 - IERESET.INF: START_PAGE_URL=http://www.telus.net/homepage
O16 - DPF: Yahoo! Bridge - http://download.games.yahoo.com/game...ts/y/bt1_x.cab
O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/game...ts/y/yt1_x.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
O16 - DPF: Yahoo! Cribbage - http://download.games.yahoo.com/game...ts/y/it1_x.cab
O16 - DPF: Yahoo! Fleet - http://download.games.yahoo.com/game.../y/fltt3_x.cab
O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/game...ts/y/zt3_x.cab
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/game...ts/y/pt3_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/game...ts/y/wt1_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {1A781DED-C22D-4153-3213-A3211E29DF13} (GameDesire Card Games) - http://67.15.101.3/g_bin/eng/cards_2_0_0_58.cab
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn...taller_gmn.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
O16 - DPF: {E9790C6C-DCAA-4E4F-8048-FFEC3B62DFED} (VOGWeb2 Class) - http://engine.vogclub.com/activex/vogweb29.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/sj/en/check/qdiagh.cab?326
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/...chsettings.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://walmart.pnimedia.com/upload/a...pv2.0.0.9.cab?
O16 - DPF: {F76DF680-EC17-4272-B1C7-CDB2641FA20B} (KB836528 Object) - http://microsoft.com/security/controls/DoomChk.CAB
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe

[tetonbob]

I see no evidence of an AntiVirus program on your system. This must be resolved. Connecting to the Internet without antivirus protection is a "Welcome" doormat for malware. It can take as little as eight seconds to infect an unprotected computer.

Please download and install this excellent and FREE anti-virus program:

Please download Active Virus Shield (powered by Kaspersky) and save it to your desktop.

• Please remember to register for your Activation Code using a legitimate email address.
• Double-click avs.msi to run the installer, but please uncheck "Install Security Toolbar" during the installation process:
  
  
  
  
  
  
• Then please update the program and run a systemwide scan by selecting My Computer. Allow it to neutralize all that it finds.
• When done, launch Active Virus Shield's main window.
  
  
  
  
  
  
• Click the Scan button on the left, and then click Detected.
  
  
• In the ensuing window, click the Save As button to save a copy of the log.
• Copy and paste that log in your next reply.

Note: You must only use 1 (one) AV at a time because if you have 2 or more AVs running at the same time, they will conflict with each other and make your security less reliable.

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I see you have Ewido installed. Ewido has recently been purchased by Grisoft, makers of AVG Antivirus, and the program is now known as AVG Anti-Spyware. It is essentially the same program with a new paintjob; Ewido currently can still be updated to the newest definitions, but this support will likely not last forever. I recommend you uninstall Ewido, restart your system, then download and install AVG Anti-Spyware. Update it's definitions as directed below, and run a scan where I have it placed in this fix.

Download AVG Anti Spyware

Use the link at the bottom of the page under "AVG Anti-Spyware Free for Windows"

• Install AVG Anti Spyware
• Double-click the icon on Desktop to launch AVG
• On the top of the main screen click Shield
• Click the word active to change it to inactive
• On the top of the main screen click Update.
• Then click on Start Update. The update will start and a progress bar will show the updates being installed.
• Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
• Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
• Under "Reports"
  • Select "Automatically generate report after every scan"
  • Un-Select "Only if threats were found"

When you have finished updating, EXIT AVG Anti Spyware. Do Not run a scan just yet, we will shortly.

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Restart your computer and boot into Safe Mode by tapping the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Login on your usual account. Make sure to close any open browsers.

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Run AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed)

• Click Scanner
• Click on the Scan tab
• Click Complete System Scan to begin scanning.
  Once the scan is complete do the following:
• If you have any infections you will prompted, then select "Apply all actions"
• Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).

Restart in normal mode.

---------------------------------------------------------------------------------------------

As to the yahroxio folder, I see that you've had questions about this before at another forums. I can't seem to find much information about this folder name. Let's see what's in there.

Go to Start>Run and type cmd then press Enter

type the following instruction at the command prompt:

dir /s /a "C:\Program Files\Yahroxio" > c:\find.txt & start notepad c:\find.txt

You may find it easier to copy/paste it into the command prompt. If you're unfamiliar with this, you can paste into the command prompt by clicking on the upper left icon on the command shell window, referred to as the system menu, and along with Move, Size, and so on, you'll see a sub menu called Edit. Click on that, and you'll find Copy, Paste and other clipboard related commands. Here's a screen shot of what I mean:



A notepad file will open. Paste the contents of that file here.

[maryb86]

We downloaded and ran the first one that you said, but when it was done the pc crashed (probably because it took 6hrs to do so we had to leave it on all night?) So I do not have the log for that!

Also, we dont like using avg for personal reasons, so we haven't downloaded that. We are going to use the other program frequently though.

The text document created by the command prompt was way too big for me to paste here, so I've uploaded it:

http://www.geocities.com/hope_und_faith/thing.txt

[tetonbob]

personal reasons aside, AVG A/S is a good tool at ferreting out things an AV program will not. I obviously can't force you to use anything you don't want to, but we use this tool daily and find it very effective.

The PC crashed? As in....what? BSOD? Does it now work?

As Sempurna indicated in his original post, the type of malware you've had is often best dealt with by format and clean install. It is what I would do at this point...back up any valued data, format and install clean.

[maryb86]

Oh darn it I didn't notice the file was 4mb! Now my website is offline, lol. I uploaded it to a new location:

http://www.filecrunch.com/file/2tr

Edit: You posted at the same time as me...

We don't have the windows xp disc, we lost it. Our pc is running completely fine now, and we dont use it for anything important. I am just interested in your advice on this yahroxio problem :)

Oh, and yeah it was the BSOD. But we just manually restarted and it's fine.

[tetonbob]

Let's have a peek:

Please download the Suspicious File Packer http://www.safer-networking.org/files/sfp.zip

Unzip it to the desktop and run it.
Paste the following list of bad files into the Suspicious File Packer window:

C:\Program Files\Yahroxio\Cache\00000633_4424d3da_00022551
C:\Program Files\Yahroxio\Cache\00000633_44264632_00003d09
C:\Program Files\Yahroxio\Cache\00000634_441cde7f_000632ea
C:\Program Files\Yahroxio\Cache\0000065a_43dc7609_0002625a
C:\Program Files\Yahroxio\Cache\00007ff5_4445f2e6_0007a120

Allow SFP to pack the files. This will generate a CAB archive on your desktop.
Please submit it to this site http://www.bleepingcomputer.com/subm....php?channel=4
Please include a link to this topic in the message.

[maryb86]

done...

[tetonbob]

Hello, Mary -

Have you had a previous infection, say, in April?

[maryb86]

Hi :)

Um we had an adware infection where we kept getting party poker ads. It was resolved though. I can't think of anything else.

[tetonbob]

That folder seems to be related to it....delete the folder.