Slower than usual

[winterversion]

My computer is running rather slow these days and I suspect a hijack! I can't give you any specifics except that webpages run slow as do programs when I try to open them (e.g., my mp3s playing on winamp will suddenly cut out for a few seconds and come back on again). I've completed the standard 5 steps listed on the sticky (ad-aware picked up a few things, but it always does; everything else seems ok). Any help you can offer is much appreciated!

Logfile of HijackThis v1.99.1
Scan saved at 1:02:35 PM, on 11/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Yahoo!
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = Yahoo!
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://yahoo.sbc.com/dsl"); (C:\Documents and Settings\HP Authorized Custom\Application Data\Mozilla\Profiles\default\eul5tdtj.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\HP Authorized Custom\Application Data\Mozilla\Profiles\default\eul5tdtj.slt\prefs.js)
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe -quiet
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

[winterversion]

Bump!

[Vikesrock8411]

Hello winterversion, I apologize for the delay. Thanks for having patience!

I recommend you Subscribe to this thread so you are notified of any replies via email. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

There isn't much showing in your log, so we'll try a general cleaning and see what turns up.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

Downloads(make sure to save these in a permanent location)
ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

• Double-click ATF-Cleaner.exe to run the program.
  Under Main choose: Select All
  Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

AVG Anti-Spyware

• Install AVG Anti-Spyware
• Double-click the icon on Desktop to launch AVG Anti-Spyware

You will need to update AVG Anti-Spyware to the latest definition files.

• On the top of the main screen click Shield
• Click the word active to change it to inactive
• On the top of the main screen click Update.
• Then click on Start Update. The update will start and a progress bar will show the updates being installed.

• Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
• Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
• Under "Reports"
  • Select "Automatically generate report after every scan"
  • Un-Select "Only if threats were found"

When you have finished updating, EXIT AVG Anti-Spyware. Do Not run a scan just yet, we will shortly.
Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Tools
Run AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed)

• Click Scanner
• Click on the Scan tab
• Click Complete System Scan to begin scanning.
  Once the scan is complete do the following:
• If you have any infections you will prompted, then select "Apply all actions"
• Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).

Reboot your system in Normal Mode.

Online Scans
Perform an online scan with Internet Explorer with Panda ActiveScan

1. Click on located at the bottom of the page.
2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
3. Enter your e-mail address, country, and state & click "Free Online Scan" * The download of the 8 MB Panda's ActiveX control will take place *

Begin the scan by selecting

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
• Click on then click

* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan

In your next post please include:

• Panda Activescan Log
• AVG Antispyware Log
• A new Hijackthis! Log

[winterversion]

Sorry for the delayed reply....

I ran the AVG program and saved the file to my desktop in safe mode, but when I reboot to normal mode, the file is gone (I checked back on safe mode to make sure it saved, and it was there, but disappeared in normal mode again). So, I'm not sure what the deal is there. I'm posting the new HT log and Panda log:


Incident Status Location

Adware:adware/winprotect Not disinfected c:\windows\help\CHMRedir.chm
Adware:adware/keenvalue Not disinfected c:\windows\browserxtras\pn\remove.exe
Potentially unwanted tool:application/bestoffer Not disinfected c:\windows\smdat32m.sys
Adware:adware/xmllib Not disinfected c:\windows\winini.exe
Potentially unwanted tool:application/myway Not disinfected hkey_classes_root\clsid\{66FC8717-EFA7-4546-8C4A-E224F3A80C76}
Potentially unwanted tool:application/altnet Not disinfected hkey_local_machine\software\microsoft\windows\currentversion\app management\arpcache\AltnetDM
Potentially unwanted tool:Application/KillApp.C Not disinfected C:\HP\bin\KillWind.exe
Potentially unwanted tool:Application/HideWindow.A Not disinfected C:\HP\bin\FondleWindow.exe
Potentially unwanted tool:Application/KillApp.B Not disinfected C:\HP\bin\KillIt.exe
Hacktool:HackTool/ProcLog.A Not disinfected C:\HP\bin\ProcessLogger.exe
Virus:Trj/Reboot.F Disinfected C:\HP\bin\Rebooter.exe
Potentially unwanted tool:Application/KillApp.A Not disinfected C:\HP\bin\Terminator.exe
Potentially unwanted tool:Application/KillApp.C Not disinfected C:\HP Internet\Surfboard\KillWind.exe
Virus:Bck/Agent.E Disinfected Personal Folders\Sent Items\Drag 'junkxxx.zip' to Submit here!\junkxxx.zip[junkxxx/kbd.333]
Logfile of HijackThis v1.99.1
Scan saved at 11:51:06 PM, on 11/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcyds.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/sbcyds.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://yahoo.sbc.com/dsl"); (C:\Documents and Settings\HP Authorized Custom\Application Data\Mozilla\Profiles\default\eul5tdtj.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\HP Authorized Custom\Application Data\Mozilla\Profiles\default\eul5tdtj.slt\prefs.js)
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

[Vikesrock8411]

Open HijackThis, click Config, then click Misc Tools.
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

[winterversion]

Adaptec DirectCD
Adaptec UDF Reader
Ad-Aware SE Personal
Adobe Acrobat 4.0
Adobe Flash Player 9 ActiveX
AOL Uninstaller (Choose which Products to Remove)
Audiogalaxy Satellite
AVG Anti-Spyware 7.5
Belarc Advisor 7.0
Browser Hijack Blaster v1.0
CloneCD
Communications Software 3.6
DiamondCS APM
diskSpace Explorer Home Edition
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
Easy CD Creator 5 Platinum
Easy CD-DA Extractor 9.0.2
EAX(tm) Unified (SHELL)
HijackThis 1.99.1
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
hp deskjet 840c series (Remove only)
HP Internet Center
iTunes
IUware Online
Kazaa Lite Resurrection 0.0.7.6 F
Lavasoft VX2 Cleaner
LiveUpdate 3.0 (Symantec Corporation)
MGI PhotoSuite 4 (Remove Only)
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Media Content
Microsoft Office XP Pro Step by Step Interactive
Microsoft Office XP Professional with FrontPage
Microsoft Works and Money 2001 Setup Launcher
mIRC
MSN
MSN Music Assistant
Netscape (7.1)
One-touch Multimedia Keyboard
OpenMG Limited Patch 4.2-05-07-27-01
OpenMG Secure Module 4.2.00
Panda ActiveScan
PC-Doctor for Windows
PlayLinc
PowerDVD
Python 1.5 combined Win32 extensions
Python 1.5.2 (final)
QuickLink III
QuickTime
RealPlayer
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB925486)
SonicStage 3.2
Spybot - Search & Destroy 1.4
SpywareBlaster v3.5.1
SpywareGuard v2.2
SSH Secure Shell
Symantec AntiVirus
Tcl 8.0.5 for Windows
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Verizon Broadband Toolbar
Verizon Online Help & Support
Verizon Servicepoint 1.3.21
VideoLAN VLC media player 0.8.5
Viewpoint Media Player
Waves Gold Processors 3.6
WinAce Archiver 2.0
Winamp (remove only)
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinRAR archiver
WinZip

[winterversion]

Bump!

[Vikesrock8411]

I could have sworn I posted a reply to this, not sure where it went......

Download KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)

Launch KillBox.exe & select the following options:

• delete on Reboot

Select all the filenames below & then right-click & select Copy

• 
  c:\windows\help\CHMRedir.chm
  c:\windows\browserxtras\pn\remove.exe
  c:\windows\smdat32m.sys
  c:\windows\winini.exe
  

* Go to the File menu, and choose Paste from Clipboard
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.

How is you PC running now?

[winterversion]

By jove, I think it worked! I forgot to select "Delete on Reboot" and did a "Standard File Kill" instead, but it seemed to do the trick just the same. If this is a problem, let me know.

If not, thank you very much for your help! You guys are excellent!

[Vikesrock8411]

The standard kill is fine in this situation. The Delete on Reboot instructions are mostly used as a precaution.

Your log appears to be clean. If you still have any problems let me know and we will work on diagnosing those through other means. If not, there are just a few more things to go through to finish this off and help prevent future infections. Please post one more time even if you have no problems so we can mark this thread as resolved.

Setting a new Restore Point
Go to Start >> Run - type control sysdm.cpl,,4 & press Enter.

• Tick the checkbox - Turn off System Restore on all drives
• Click Apply
• Turn it back 'On' by unticking the same checkbox & click OK

Windows Update
Make sure to get the latest updates for Windows and Internet Explorer at Microsoft Update Site.

Prevention
A good virus scanner is a necessity in today's computer environment. Many virus scanners include active components that protect you from infection without even running a scan. Some good free antivirus programs include:
AVG Free
Avast! Home Edition (Antivirus & Firewall)
AntiVir

A firewall is the first line of defense standing between the internet and your computer. Some good free firewalls are:
Zone Alarm
Outpost
Tiny Personal Firewall
Sunbelt Kerio Personal Firewall

Adaware SE and Spybot SD are a pair of anti-spyware scanners that should be run every week or two. Although there is some overlap there are many pieces of malware that is caught by one of these and not the other, therefore it is recommended you use both to compliment each other. Spybot also contains two other useful pieces. The first is "Immunize", this helps protect your computer against known exploits. The second is "TeaTimer", with this feature enabled you will receive notifications of all changes to the registry such as programs adding themselves to start-up and you default search page being changed.

Spyware Blaster is a powerful tool that prevents "drive-by" downloads and other unwanted installations. It also uses no system resources, run it once and you're all set. Spyware Guard Is a realtime protection engine to guard your computer from spyware. This program does for spyware what an antivirus program does for viruses.

IE-Spyad is a program that only needs to be run once to protect you from many malicious sites. It adds domains of known adware companies into the Restricted List of Internet Explorer, preventing them from performing malicious actions on your PC.

The MVPS HOSTS file is a file you can download and use to replace your regular hosts file. It prevents many sites from performing malicious actions by blocking the sites from ever being accessed.

Together these programs form a powerful barrier between the Internet and your computer. However, all the programs stand alone and feel free to eliminate any you are not comfortable with. Any protection you add to your PC is better than no protection at all.

Alternative Programs
Here are some alternatives that are either less suceptible than others to malware or don't contain malware where similar programs do.

Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

Desktop Weather - Free taskbar weather program that is free, malware free, and resource light.

Firefox - This is an increasingly popular alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.

[winterversion]

Looking good so far. Thanks for the tips. I have most of the programs you suggest here, but a few others look promising and I'll look into them.

Thanks again!