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#1 (permalink) |
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Registered User
Join Date: Oct 2006
Posts: 43
OS: XP
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Need help with System Doctor popups
Hello,
I would like some help with my computer. I occasionally get some System Doctor pop-ups on my machine. I would really appreciate your assistance. Below is my highjack this readout. Thanks so much, Danster64 Logfile of HijackThis v1.99.1 Scan saved at 7:51:39 PM, on 10/31/2006 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe C:\PROGRA~1\COMMON~1\SYMANT~1\SECURI~2\NSCSRVCE.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\HJT\hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Yahoo! SearchBar Home Page R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = Yahoo! SearchBar Home Page R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = Yahoo! O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: AutoCAD LT Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe O4 - Global Startup: CreataCard Gold 2 Forget Me Not Reminders.lnk = C:\Program Files\CreataCard\Gold\FMRMD32.EXE O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ? O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O9 - Extra button: ToolbarCop - {A349A035-E26F-454b-ABB4-5208E50E1BE7} - C:\Documents and Settings\Dan\My Documents\My Music\ToolbarCop.exe (HKCU) O9 - Extra 'Tools' menuitem: ToolbarCop - {A349A035-E26F-454b-ABB4-5208E50E1BE7} - C:\Documents and Settings\Dan\My Documents\My Music\ToolbarCop.exe (HKCU) O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/27fc62ee...p/RdxIE601.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1141151550968 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD LT 2002\AcDcToday.ocx O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} (Autodesk DWF Viewer Control) - http://www.autodesk.com/global/dwfvi...iewerSetup.cab O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD LT 2002\InstBanr.ocx O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD LT 2002\InstFred.ocx O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD LT 2002\AcPreview.ocx O20 - AppInit_DLLs: O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: WMP54Gv4SVC - Unknown owner - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe" "WMP54Gv4.exe (file missing) |
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#2 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,927
OS: WinXP and Vista
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Hello Dan,
The source of those pop ups is not readily apparent in this log, let's see if this tool will reveal it for us: Download combofix from one of these locations:
Double click on combofix.exe & follow the prompts. When finished, it shall produce a log for you. Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall --------------------------------- IMPORTANT!: Before we can proceed any further, please visit the Microsoft's Windows Update Page and install ALL Critical Updates for your system (except service pack 2 (SP2). SP2 should only be installed on a fully disinfected system.) At the minimum install at least SP1a for both XP and IE6. Without these updates your system is wide open to re-infection and we are both wasting our efforts to clean your system. After we have completed your clean-up, we will have you return to the Windows Update page and install SP2. We will also then advise you on how to better protect yourself online. Please apply those updates BEFORE posting your next log. It is this forum's policy to stop the disinfection process until these basic updates are done. If during the updating process you get a message that your product key is invalid ....then you may not have a legitimate copy of Windows XP. Unfortunately it’s also this forums policy that we only address users with a legal copy of Windows XP.... therefore if you can not update Windows XP to SP1 we must stop the cleansing process here. **Note** If you're having trouble locating the service pack SP1a here is a direct link to download it from. -------------------------- Also please run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course: Perform an online scan using Internet Explorer with Panda ActiveScan ** click on "Free use ActiveScan" located on the top right hand corner
Please include the following in your next reply: ComboFix.txt Panda results New HijackThis log |
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#3 (permalink) |
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Registered User
Join Date: Oct 2006
Posts: 43
OS: XP
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Ried,
I ran combofix, installed sp1a windows update, ran panda activescan and a new highjack this. Below are combofix.txt, panda results and a new hijackthis log. Thanks, Danster64 ComboFix 06.10.19 - Running from: "C:\Documents and Settings\Dan\Desktop" ((((((((((((((((((((((((((((((( Files Created from 2006-10-02 to 2006-11-02 )))))))))))))))))))))))))))))))))) 2006-11-01 13:28 3,968 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\AvgAsCln.sys (((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))) 2006-11-02 07:17 -------- d-------- C:\Program Files\Common Files 2006-11-01 20:57 -------- d-------- C:\Program Files\QuickTime 2006-11-01 13:28 -------- d-------- C:\Program Files\Grisoft 2006-10-31 18:21 -------- d-------- C:\Program Files\Norton Internet Security 2006-10-31 15:36 -------- d-------- C:\Program Files\Lavasoft 2006-10-31 15:36 -------- d-------- C:\Documents and Settings\Dan\Application Data\Lavasoft 2006-10-31 14:38 -------- d-------- C:\Program Files\iTunes 2006-10-31 14:38 -------- d-------- C:\Program Files\iPod 2006-10-31 14:36 -------- d--h----- C:\Program Files\InstallShield Installation Information 2006-10-31 14:35 -------- d-------- C:\Program Files\Citrix 2006-10-31 09:32 -------- d-------- C:\Program Files\SymNetDrv 2006-10-31 09:32 -------- d-------- C:\Program Files\Microsoft Works 2006-10-31 09:32 -------- d-------- C:\Program Files\Common Files\Symantec Shared 2006-09-17 20:56 -------- d-------- C:\Program Files\Symantec 2006-09-15 21:04 48816 --a------ C:\WINDOWS\SYSTEM32\S32EVNT1.DLL 2006-09-15 21:04 109744 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\SYMEVENT.SYS 2006-09-15 09:54 -------- d-------- C:\Documents and Settings\Dan\Application Data\AdobeUM 2006-09-09 08:02 76560 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\tmcomm.sys 2006-09-07 13:12 -------- d-------- C:\Program Files\Autodesk 2006-09-07 13:05 -------- d-------- C:\Documents and Settings\Dan\Application Data\Downloaded Installations 2006-08-07 15:02 534208 --a------ C:\WINDOWS\SYSTEM32\SymNeti.dll 2006-08-07 15:02 161472 --a------ C:\WINDOWS\SYSTEM32\SymRedir.dll (((((((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))) *Note* empty entries are not shown [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run] "Microsoft Works Update Detection"="C:\\Program Files\\Microsoft Works\\WkDetect.exe" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run] "Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe /Consumer" "Microsoft Works Update Detection"="C:\\Program Files\\Common Files\\Microsoft Shared\\Works Shared\\WkUFind.exe" "AdaptecDirectCD"="\"C:\\Program Files\\Roxio\\Easy CD Creator 5\\DirectCD\\DirectCD.exe\"" "NvCplDaemon"="RUNDLL32.EXE NvQTwk,NvCplDaemon initialize" "ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\"" "ISUSPM Startup"="C:\\PROGRA~1\\COMMON~1\\INSTAL~1\\UPDATE~1\\ISUSPM.exe -startup" "SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_06\\bin\\jusched.exe" "HP Software Update"="C:\\Program Files\\HP\\HP Software Update\\HPWuSchd2.exe" "!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL] "Installed"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI] "Installed"="1" "NoChange"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS] "Installed"="1" [HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components] "DeskHtmlVersion"=dword:00000110 "DeskHtmlMinorVersion"=dword:00000005 "Settings"=dword:00000001 "GeneralFlags"=dword:00000004 [HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce] "RunNarrator"="Narrator.exe" "tscuninstall"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,65,6d,\ 33,32,5c,74,73,63,75,70,67,72,64,2e,65,78,65,00 "SRUUninstall"="\"C:\\WINDOWS\\System32\\msiexec.exe\" /L*v C:\\WINDOWS\\TEMP\\SND532unin.txt /x {6AF90EF6-F7F9-466C-99F4-1774826FBB40} /qn REBOOT=ReallySuppress" [HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\runonce] "RunNarrator"="Narrator.exe" "tscuninstall"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,65,6d,\ 33,32,5c,74,73,63,75,70,67,72,64,2e,65,78,65,00 "SRUUninstall"="\"C:\\WINDOWS\\System32\\msiexec.exe\" /L*v C:\\WINDOWS\\TEMP\\SND532unin.txt /x {6AF90EF6-F7F9-466C-99F4-1774826FBB40} /qn REBOOT=ReallySuppress" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler] "{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader" "{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks] "{AEB6717E-7E19-11d0-97EE-00C04FD91972}"="" "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5" [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer] "NoDriveTypeAutoRun"=dword:00000091 [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "dontdisplaylastusername"=dword:00000000 "legalnoticecaption"="" "legalnoticetext"="" "shutdownwithoutlogon"=dword:00000001 "undockwithoutlogon"=dword:00000001 [HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer] "NoDriveTypeAutoRun"=dword:00000091 "CDRAutoRun"=dword:00000000 [HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer] "NoDriveTypeAutoRun"=dword:00000091 "CDRAutoRun"=dword:00000000 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload] "PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}" "CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}" "WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}" "SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}" [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders] "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll" Contents of the 'Scheduled Tasks' folder C:\WINDOWS\tasks\ISP signup reminder 3.job C:\WINDOWS\tasks\Norton AntiVirus - Run Full System Scan - Dan.job C:\WINDOWS\tasks\WebReg Deskjet 3900 series.job Completion time: 06-11-02 8:59:26.42 C:\ComboFix.txt ... 06-11-02 08:59 Incident Status Location Dialer:dialer.bew Not disinfected c:\windows\system32\search.html Spyware:spyware/fastsearchweb Not disinfected c:\windows\system32\shdocpe.dll Adware:adware/startpage.aao Not disinfected c:\windows\system32\wuclient.dat Dialer:dialer.bny Not disinfected c:\windows\pcconfig.dat Dialer:dialer.xd Not disinfected c:\windows\switchagreement.txt Adware:adware/downloadware Not disinfected Windows Registry Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Dan\Cookies\dan@atdmt[2].txt Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Dan\Desktop\SmitfraudFix\SmitfraudFix\Process.exe Possible Virus. Not disinfected C:\Documents and Settings\Dan\Desktop\SmitfraudFix\SmitfraudFix\swsc.exe Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Dan\Desktop\SmitfraudFix.zip[SmitfraudFix/Process.exe] Possible Virus. Not disinfected C:\Documents and Settings\Dan\Desktop\SmitfraudFix.zip[SmitfraudFix/swsc.exe] Logfile of HijackThis v1.99.1 Scan saved at 11:47:42 AM, on 11/2/2006 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe C:\PROGRA~1\COMMON~1\SYMANT~1\SECURI~2\NSCSRVCE.EXE C:\Program Files\AutoCAD LT 2005\aclt.exe C:\DOCUME~1\Dan\LOCALS~1\Temp\AdskCleanup.0001 C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe C:\Program Files\Common Files\Autodesk Shared\WSCommCntr1.exe C:\HJT\hijackthis\HijackThis.exe O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: AutoCAD LT Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe O4 - Global Startup: CreataCard Gold 2 Forget Me Not Reminders.lnk = C:\Program Files\CreataCard\Gold\FMRMD32.EXE O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ? O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O9 - Extra button: ToolbarCop - {A349A035-E26F-454b-ABB4-5208E50E1BE7} - C:\Documents and Settings\Dan\My Documents\My Music\ToolbarCop.exe (HKCU) O9 - Extra 'Tools' menuitem: ToolbarCop - {A349A035-E26F-454b-ABB4-5208E50E1BE7} - C:\Documents and Settings\Dan\My Documents\My Music\ToolbarCop.exe (HKCU) O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/27fc62ee...p/RdxIE601.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1141151550968 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1162484109920 O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD LT 2002\AcDcToday.ocx O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} (Autodesk DWF Viewer Control) - http://www.autodesk.com/global/dwfvi...iewerSetup.cab O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD LT 2002\InstBanr.ocx O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD LT 2002\InstFred.ocx O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD LT 2002\AcPreview.ocx O20 - AppInit_DLLs: O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: WMP54Gv4SVC - Unknown owner - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe" "WMP54Gv4.exe (file missing) |
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#4 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,927
OS: WinXP and Vista
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Hello Dan,
You did update IE to SP1, but XP is still unpatched. You'll need to download XP SP1 or SP1a before we can continue. If you're having trouble locating the service pack SP1a here is a direct link to download it from. You also have 2 Anti-Virus programs installed. While it may seem to be added protection for you, more than 1 Anti Virus can cause conflicts and confusion between the AV programs as well as system instability. Please choose and run only 1 and uninstall the other via the Add/Remove Programs in the Control Panel. After you've updated to XP SP1, please post a fresh HijackThis log. Also--when did you use SmitfraudFix? |
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#5 (permalink) |
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Registered User
Join Date: Oct 2006
Posts: 43
OS: XP
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Ried,
I have a quick question. You said that I have two anti-virus programs. I know I have Norton installed, but what is the other one - Panda Active Scan? I ran Smitfraudfix yesterday. Was that a mistake? Sorry, I guess I thought I would give it a try. I will post new hijack this log after I download sp1a. Thanks, Dan |
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#7 (permalink) |
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Registered User
Join Date: Oct 2006
Posts: 43
OS: XP
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Ried,
Thanks for your response. I installed the sp1a update. Here is the latest highjack this report. Thanks, Dan Logfile of HijackThis v1.99.1 Scan saved at 8:55:03 AM, on 11/3/2006 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\PROGRA~1\COMMON~1\SYMANT~1\SECURI~2\NSCSRVCE.EXE C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe C:\HJT\hijackthis\HijackThis.exe O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: AutoCAD LT Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe O4 - Global Startup: CreataCard Gold 2 Forget Me Not Reminders.lnk = C:\Program Files\CreataCard\Gold\FMRMD32.EXE O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ? O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O9 - Extra button: ToolbarCop - {A349A035-E26F-454b-ABB4-5208E50E1BE7} - C:\Documents and Settings\Dan\My Documents\My Music\ToolbarCop.exe (HKCU) O9 - Extra 'Tools' menuitem: ToolbarCop - {A349A035-E26F-454b-ABB4-5208E50E1BE7} - C:\Documents and Settings\Dan\My Documents\My Music\ToolbarCop.exe (HKCU) O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/27fc62ee...p/RdxIE601.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1141151550968 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1162484109920 O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD LT 2002\AcDcToday.ocx O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} (Autodesk DWF Viewer Control) - http://www.autodesk.com/global/dwfvi...iewerSetup.cab O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD LT 2002\InstBanr.ocx O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD LT 2002\InstFred.ocx O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD LT 2002\AcPreview.ocx O20 - AppInit_DLLs: O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: WMP54Gv4SVC - Unknown owner - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe" "WMP54Gv4.exe (file missing) |
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#8 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,927
OS: WinXP and Vista
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Hi Dan,
Was there anything in particular that led you to run SmitfraudFix the other day? Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions. ****************************************************** If you do not have this program yet: Download and install CleanUp! but do not run it yet. (Not Recommended for XP64). ------------------------------------------------ Next, please reboot your computer in Safe Mode by doing the following: 1) Restart your computer 2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8. 3) Instead of Windows loading as normal, a menu should appear 4) Use the up arrow key to highlight Safe Mode and press Enter. 5) Login with your usual account. Make sure to close any open browsers. ------------------------------------------------ Open HijackThis and click on 'Do a System Scan Only'. Check the following entry: O20 - AppInit_DLLs: Click 'Fix Checked' and close HijackThis. ----------------------------------- Go to My Computer->Tools->Folder Options->View tab: * Under the Hidden files and folders heading: * select Show hidden files and folders. * Uncheck Hide protected operating system files (recommended) option. *Also, make sure there is no checkmark beside Hide file extensions for known file types. * Click OK. ----------------------------------- Using My Computer, navigate to and delete the following Files and Folders if they still exist. c:\windows\system32\ search.html c:\windows\system32\ shdocpe.dll c:\windows\system32\ wuclient.dat c:\windows\ pcconfig.dat c:\windows\ switchagreement.txt ----------------------------------- *WARNING* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp! or move them to a permanent location. Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows: *Click "Options..." *Move the arrow down to "Custom CleanUp!" *Put a check next to the following:
Press the CleanUp! button to start the program. Do NOT reboot/logoff when prompted. ------------------------------------------------ IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
----------------------------------- Reboot into Normal Mode. ----------------------------------- I realize online scans are time consuming, but I'd like you to run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course: Perform an online scan with Internet Explorer at Kaspersky Online Scanner Answer Yes, when prompted to install an ActiveX component.
Please include the following in your next reply: C:\rapport.txt (log from the SmitfraudFix you ran the other day) AVG A/S results Kaspersky results New HijackThis log Are you still getting the periodic pop ups from System Doctor? |
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#9 (permalink) |
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Registered User
Join Date: Oct 2006
Posts: 43
OS: XP
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Ried,
I ran the Smitfraud because I thought I would see if it might take care of my problem (probably a dumb move). I am not getting any more pop-ups from System Doctor. Also, I deleted that rapport.txt from Smitfraud because I thought it would not be used. Sorry. Would you like for me to re-run it? Below are the Avg A/S results, Kaspersky results and my new highjack this log. Thanks, Dan --------------------------------------------------------- AVG Anti-Spyware - Scan Report --------------------------------------------------------- + Created at: 12:39:54 PM 11/4/2006 + Scan result: Nothing found. ::Report end ------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER REPORT Saturday, November 04, 2006 2:09:26 PM Operating System: Microsoft Windows XP Home Edition, Service Pack 1 (Build 2600) Kaspersky Online Scanner version: 5.0.83.0 Kaspersky Anti-Virus database last update: 4/11/2006 Kaspersky Anti-Virus database records: 238304 ------------------------------------------------------------------------------- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: A:\ C:\ D:\ E:\ Scan Statistics: Total number of scanned objects: 64418 Number of viruses found: 13 Number of infected objects: 36 / 0 Number of suspicious objects: 1 Duration of the scan process: 01 49Infected Object Name / Virus Name / Last Action C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Confid.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Content.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Privacy.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Restrict.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\WebHist.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\HPPAppActivity.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\HPPHomePageActivity.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2006-11-04_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\0B2C78CC Infected: Trojan.Win32.Dialer.ay skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\0C006948.tmp Infected: Trojan-Downloader.Win32.Mediket.bl skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\15C53E78 Infected: Trojan-Downloader.Win32.Mediket.bl skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1ABE6E9B.exe Infected: Trojan-Downloader.Win32.Mediket.bl skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\252B30BD Infected: Trojan-Downloader.Win32.Mediket.bl skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\279D34DA.htm Suspicious: Exploit.HTML.Mht skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\27C74143.htm Infected: Exploit.HTML.Mht skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2BBF4266.exe Infected: Trojan-Downloader.Win32.Mediket.bl skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2EF55C47 Infected: Trojan-Downloader.Win32.Agent.ec skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3C447F28 Infected: Trojan-Downloader.Win32.Small.rn skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3D531BFE Infected: Trojan-Downloader.Win32.Small.rn skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3E79282A.jar/BlackBox.class Infected: Exploit.Java.ByteVerify skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3E79282A.jar/VerifierBug.class Infected: Exploit.Java.ByteVerify skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3E79282A.jar/Beyond.class Infected: Trojan-Downloader.Java.OpenConnection.aa skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3E79282A.jar ZIP: infected - 3 skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3E79282A.jar CryptFF: infected - 3 skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\43A2610D Infected: Trojan-Downloader.Win32.Mediket.bl skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4C1840B1.exe Infected: Trojan-Downloader.Win32.Femad.am skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4D7A4D67.exe Infected: Trojan-Downloader.Win32.Mediket.bl skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\52DA6841 Infected: Trojan-Downloader.Win32.Mediket.bl skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\53C85516.htm Infected: Exploit.HTML.Mht skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\55324BEA Infected: Trojan-Downloader.Win32.Mediket.bl skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\57FD20F1.cab/UDC6_0001_D19M1908NetInstaller.exe Infected: not-a-virus:Downloader.Win32.WinFixer.m skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\57FD20F1.cab CAB: infected - 1 skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\57FD20F1.cab CryptFF: infected - 1 skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\5ADE58FA Infected: Trojan-Dropper.Win32.Small.tg skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\5C4361D0 Infected: not-a-virus:AdWare.Win32.Tubby.b skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\5E0A3677 Infected: Trojan-Downloader.Win32.Agent.ec skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\5E5D344C Infected: Trojan-Downloader.Win32.Mediket.bl skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\5E830F57.exe Infected: Trojan-Downloader.Win32.Mediket.bl skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\60BD4A85 Infected: Trojan.Win32.StartPage.sc skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\61013C3A Infected: Trojan-Dropper.Win32.Small.tg skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\61462DEE Infected: Trojan-Dropper.Win32.Small.tg skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\63661EA5 Infected: Trojan-Downloader.Win32.Mediket.bl skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\71B8756E.exe Infected: Trojan-Downloader.Win32.Mediket.bl skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\73614282 Infected: Trojan-Downloader.Win32.Mediket.bl skipped C:\Documents and Settings\Dan\Application Data\Symantec\PendingAlertsQueue.log Object is locked skipped C:\Documents and Settings\Dan\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Dan\Desktop\SmitfraudFix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped C:\Documents and Settings\Dan\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Dan\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Dan\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Dan\Local Settings\History\History.IE5\MSHist012006110420061105\index.dat Object is locked skipped C:\Documents and Settings\Dan\Local Settings\Temp\hpodvd09.log Object is locked skipped C:\Documents and Settings\Dan\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Dan\ntuser.dat Object is locked skipped C:\Documents and Settings\Dan\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Program Files\Common Files\Symantec Shared\AntiSpam\Log\Spam.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsys.dll Object is locked skipped C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg2.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMNot.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMReg.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMRSt.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Savrt\0154NAV~.TMP Object is locked skipped C:\Program Files\Norton Internet Security\Norton AntiVirus\Savrt\0163NAV~.TMP Object is locked skipped C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP305\change.log Object is locked skipped C:\WINDOWS\Debug\oakley.log Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Cookies\INDEX.DAT Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT Object is locked skipped C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\WIADEBUG.LOG Object is locked skipped C:\WINDOWS\WIASERVC.LOG Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed. Logfile of HijackThis v1.99.1 Scan saved at 2:22:28 PM, on 11/4/2006 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe C:\PROGRA~1\COMMON~1\SYMANT~1\SECURI~2\NSCSRVCE.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\HJT\hijackthis\HijackThis.exe O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: AutoCAD LT Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ? O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O9 - Extra button: ToolbarCop - {A349A035-E26F-454b-ABB4-5208E50E1BE7} - C:\Documents and Settings\Dan\My Documents\My Music\ToolbarCop.exe (HKCU) O9 - Extra 'Tools' menuitem: ToolbarCop - {A349A035-E26F-454b-ABB4-5208E50E1BE7} - C:\Documents and Settings\Dan\My Documents\My Music\ToolbarCop.exe (HKCU) O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/27fc62ee...p/RdxIE601.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1141151550968 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1162484109920 O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD LT 2002\AcDcToday.ocx O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} (Autodesk DWF Viewer Control) - http://www.autodesk.com/global/dwfvi...iewerSetup.cab O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD LT 2002\InstBanr.ocx O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD LT 2002\InstFred.ocx O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD LT 2002\AcPreview.ocx O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: WMP54Gv4SVC - Unknown owner - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe" "WMP54Gv4.exe (file missing) |
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#10 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,927
OS: WinXP and Vista
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Hi Dan,
No, there's no need to run SmitfraudFix again. ![]() Please clear out Norton's Quarantine folder. If you're unsure on how to do it, you can use Symantec's guide. Are you still getting periodic pop ups from System Doctor? |
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#12 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,927
OS: WinXP and Vista
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Hi Dan,
![]() If there aren't any more problems, you should be all set. ![]() Your logs are clean--please continue with these final instructions and helpful links. Reset hidden/system files and folders Windows XP =============== Click Start. * Open My Computer. * Select the Tools menu and click Folder Options. * Select the View tab. * Deselect the Show hidden files and folders option. * Select the Hide file extensions for known types option. * Select the Hide protected operating system files option. Click Yes to confirm. Click OK. Enable Windows Auto Update *Go to Start>Run - type wuaucpl.cpl *Tick on the checkbox - "Automatically download the updates, and install them on the schedule that I specify". Click on "OK". Create a new System Restore point Click Start >> Run - type SYSDM.CPL & press Enter * Select the System Restore Tab * Tick on the checkbox - "Turn off System Restore on all drives" Click Apply * Then untick the same checkbox & click OK This will prevent any reinfection from previous restore points. Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs if you do not already have them: Download SpywareBlaster 3.5.1 to help prevent spyware from installing in the first place. Install & update SpywareBlaster with the latest definitions. After you have updated, click the button - enable protection for all unprotected items . Download Spyware Guard to catch and block spyware before it can execute. Download IE-SPYAD.EXE to block access to malicious websites so you cannot be redirected to them from an infected site or email. IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impairs attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. This is a self-extracting .ZIP file, and save it to your desktop. Once downloaded, double-click on it to extract the files inside (default dir is C:\IE-SPYAD) Now navigate to C:\ie-spyad. Double click to open it. From within the folder, double-click install.bat Select Option #2 - Install the new IE-SPYAD list, by typing 2 Then return to the main menu. Select option #4 - Add the old porn sites domain, by typing 4 Update all these programs regularly. Without regular updates you will not be protected when new malicious programs are released. In light of your recent issue, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles: PC Safety and Security--What Do I Need? HOW DID I GET INFECTED IN THE FIRST PLACE? by Tony Klein THE ANTI-SPYWARE TUTORIAL MAKING INTERNET EXPLORER SAFER Understanding and Using Firewalls **Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them. Follow this list and your potential for being infected again will reduce dramatically.
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#13 (permalink) |
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Registered User
Join Date: Oct 2006
Posts: 43
OS: XP
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Ried, Sorry I have not gotten back to you, its been a busy work week. I want to thank you for all your help. The tech support forum is a great group of people. You really provide a wonderful and useful service. Thank you so much for your help.
Thanks, Dan |
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