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LinkBack | Thread Tools |
10-31-2006, 04:26 PM
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#1 (permalink) |
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Registered User
Join Date: Oct 2006
Posts: 3
OS: xp
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new lap-top problems
Hi, I recently began using my new lap-top and have begun experiencing a few problems.
Since starting up, my system has been running increasingly slowly and at times I have problems accessing the internet. When I try to run the online scans you recomend such a pandadactive I get a warning message saying that it cannot run with less than Internet Explorer 5.0. I have checked and updated and have IE 7.0. I have also tried this with other recomended online scans, only to get the same message. any ideas why my version of IE is not recognised. I keep getting a warning from virusburst saying that I have critical system errors and that may have spyware. Is this correct, is it just a pop up?? Either way I don't know what to do about it or how to remove it from my laptop. I have done all the recomended steps that I am able to do. Here is my latest hijackthis scan: Logfile of HijackThis v1.99.1 Scan saved at 21:04:04, on 31/10/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe c:\program files\mcafee.com\agent\mcdetect.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe c:\PROGRA~1\mcafee.com\agent\mctskshd.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\WINDOWS\stsystra.exe C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\WINDOWS\system32\igfxsrvc.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Common Files\AOL\ACS\AOLDial.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\QuickTime\qttask.exe C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe C:\Program Files\McAfee.com\VSO\oasclnt.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe C:\WINDOWS\System32\DLA\DLACTRLW.EXE c:\program files\mcafee.com\vso\mcvsshld.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\NetWaiting\netWaiting.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe C:\Program Files\Dell Support\DSAgnt.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\AOL 9.0b\aoltray.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe C:\Program Files\AOL\Broadband CheckUp\bin\mpbtn.exe C:\Program Files\Dell Network Assistant\ezi_hnm2.exe C:\Program Files\Dell Network Assistant\ezi_hnm2.exe C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\DOCUME~1\Timothy\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Dell Start Page R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Find a Notebook, Desktop, Server, Printer, Software, Service, Monitor or TV at Dell. R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Find a Notebook, Desktop, Server, Printer, Software, Service, Monitor or TV at Dell. R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = Dell Start Page R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = Dell Start Page R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: (no name) - {8bf5b8fc-11cb-409f-8c91-4d4ca04a1b6d} - C:\Program Files\VideoKeyCodec\isaddon.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O3 - Toolbar: Protection Bar - {1a29a79a-b9c8-44a9-bedf-7fadde3cf33f} - C:\Program Files\VideoKeyCodec\iesplugin.dll O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe" O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0b\aoltray.exe O4 - Global Startup: AOL Broadband Check-Up.lnk = C:\Program Files\AOL\Broadband CheckUp\bin\matcli.exe O4 - Global Startup: Dell Network Assistant.lnk = ? O4 - Global Startup: Digimax Viewer 2.1.lnk = ? O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/comput...up/qdiagcc.cab O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll O21 - SSODL: ferrateen - {27321538-5739-4aa1-b84c-7d18e4383f1f} - C:\WINDOWS\system32\rrtcany.dll O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe Has anyone got any ideas??? Thanks Tim |
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11-03-2006, 03:19 PM
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#2 (permalink) |
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Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic
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Hi Tim and welcome to TSF.
Apologies for any delay in replying, but we have been rather busy lately, and, of course, all our helpers are volunteers. You may wish to Subscribe to this thread (Thread Tools) so that you are notified when you receive a reply. Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers when you are following the procedures below. Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your system is clean. HijackThis in Temp Folder You are running HijackThis from a temporary directory. It needs to be in a permanent folder. Please go into Windows Explorer, click on C:\ then click on File > New > Folder and call it HJT , or another name of your choice and move the HJT files to this folder. The program creates backup files that we may need to use later. If the program is in a Temporary folder, files may be deleted by you or automatically if your system is set to empty temp files. Show Hidden Files Go to My Computer > Tools > Folder Options > View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System files and Folders are showing / visible. Uncheck the Hide protected operating system files option. Downloads Please download Cleanup! or use this Alternate Link if the main link does not work and install it. You will use this later. *NOTE* Cleanup deletes EVERYTHING out of temporary folders and does NOT make backups. If you have any files in any TEMP directory and you need to keep them, then please MOVE THEM NOW! I see you already have AVG Anti Spyware. Please update AVG to the latest definition files.
Please download SmitfraudFix (by S!Ri) Extract the content (a folder named SmitfraudFix) to your Desktop. Do not use it yet! Reboot Reboot your system in Safe Mode.
Run SmitfraudFix Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool. Select option #2 - Clean by typing 2 and press Enter. Wait for the tool to complete and disk cleanup to finish. You will be prompted : " Registry cleaning - Do you want to clean the registry?" answer Yes by typing Y and hit Enter. The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question " Replace infected file?" by typing Y and hit Enter. A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode. The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: (C:rapport.txt) or partition where your operating system is installed. Please post that log along with all others requested in your next reply. Run CleanUp! *NOTE* Cleanup deletes EVERYTHING out of temporary folders and does NOT make backups. If you have any files in any TEMP directory and you need to keep them, then please MOVE THEM NOW! Open Cleanup! by double-clicking the icon on your desktop (or from Start > All Programs). Set the program up as follows: Click Options Move the slider button down to Custom CleanUp! Check the following:
Click OK, Press the CleanUp! button to start the program and DO NOT REBOOT when prompted. Note: CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these BEFORE running CleanUp! If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility. Go to Control Panel click Display > Desktop > Customize Desktop > Web > Now, Uncheck Everything and delete if present: • "Security Info" • "Warning Message" • "Security Desktop" • "Warning Homepage" • "Desktop Uninstall" Also make sure the 'Lock desktop items' box is unticked. Click OK, and then Click Apply, then OK. Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin. RunAVG Anti Spyware Run AVG with it's updated definitions:(...it's important that all windows must be closed)
NOTE: AVG scan may require an hour. Reboot Reboot your system in Normal Mode. SmitfraudFix - Additional Items Open the SmitfraudFix folder and double-click smitfraudfix.cmd Select option #3 - Delete Trusted zone by typing 3 and press Enter **Note** This will remove all entries in the "Trusted Zone" - if you want them back, you have to add them back to the Trusted Sites again. Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection. Online Scan Perform an online scan with Internet Explorer with Panda ActiveScan
* Turn off the real time scanner of any existing antivirus program while performing the online scan Logs required rapport.txt AVG Log Panda Log HijackThis Log Please also let me know how your system is performing now and if you have any specific problems. In order to provide you with the best possible help, please ensure that HijackThis logs are produced only while in Normal Mode.
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Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums.   PC Safety & Security::PC running a bit slow?::Donate::Photographers Corner |
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11-08-2006, 05:52 PM
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#3 (permalink) |
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Registered User
Join Date: Oct 2006
Posts: 3
OS: xp
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new lap top problems, reply
hi iain, thank you for taking the time to look at my problem, unfortunately my computer skills are somewhat basic, and it has taken me some time to perform the tasks you asked for, i think that i have gained the information that you require;
hijack this; Logfile of HijackThis v1.99.1 Scan saved at 23:46:49, on 08/11/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.5730.0011) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\WINDOWS\stsystra.exe C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Common Files\AOL\ACS\AOLDial.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\QuickTime\qttask.exe C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe C:\WINDOWS\System32\DLA\DLACTRLW.EXE C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe C:\Program Files\NetWaiting\netWaiting.exe C:\Program Files\Dell Support\DSAgnt.exe C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\AOL 9.0b\aoltray.exe C:\Program Files\Dell Network Assistant\ezi_hnm2.exe C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Dell Network Assistant\ezi_hnm2.exe C:\Program Files\AOL\Broadband CheckUp\bin\mpbtn.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=e...uk&ibd=4060918 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=e...uk&ibd=4060918 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.co.uk/ig/dell?hl=e...uk&ibd=4060918 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe" O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0b\aoltray.exe O4 - Global Startup: AOL Broadband Check-Up.lnk = C:\Program Files\AOL\Broadband CheckUp\bin\matcli.exe O4 - Global Startup: Dell Network Assistant.lnk = ? O4 - Global Startup: Digimax Viewer 2.1.lnk = ? O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/comput...up/qdiagcc.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe rapport text; SmitFraudFix v2.119 Scan done at 19:48:52.50, 08/11/2006 Run from C:\Documents and Settings\Timothy\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT Fix run in safe mode »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{27321538-5739-4aa1-b84c-7d18e4383f1f}"="ferrateen" »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files C:\WINDOWS\system32\rrtcany.dll Deleted C:\Program Files\VideoKeyCodec\ Deleted »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End active scan; Incident Status Location Possible Virus. Not disinfected C:\dell\Utilities\DSR\demo\DEMO.EXE Spyware:Cookie/adultfriendfinder Not disinfected C:\Documents and Settings\Timothy\Application Data\Mozilla\Firefox\Profiles\e5vsjyus.default\cookies.txt[.adultfriendfinder.com/] Spyware:Cookie/Intelli-tracker Not disinfected C:\Documents and Settings\Timothy\Application Data\Mozilla\Firefox\Profiles\e5vsjyus.default\cookies.txt[.www.intelli-tracker.com/] Spyware:Cookie/Ccbill Not disinfected C:\Documents and Settings\Timothy\Application Data\Mozilla\Firefox\Profiles\e5vsjyus.default\cookies.txt[.ccbill.com/] Spyware:Cookie/VirusBurst Not disinfected C:\Documents and Settings\Timothy\Application Data\Mozilla\Firefox\Profiles\e5vsjyus.default\cookies.txt[www.virusburst.com/] Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Timothy\Desktop\SmitfraudFix\Process.exe Possible Virus. Not disinfected C:\Documents and Settings\Timothy\Desktop\SmitfraudFix\swsc.exe Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Timothy\Desktop\SmitfraudFix.zip[SmitfraudFix/Process.exe] Possible Virus. Not disinfected C:\Documents and Settings\Timothy\Desktop\SmitfraudFix.zip[SmitfraudFix/swsc.exe] my avg scan came back clean and there was nothing in the report to paste to this reply i hope that this information is what you require. thank you once again for taking the time to look at my problems, hopefully you will be able to help me further, my syatem does appear to be operating better than it was, certainly quicker, although it is still far from perfect. thanks, tim. |
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11-09-2006, 03:04 PM
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#4 (permalink) |
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Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic
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Hi Tim
You did great. I appreciate it’s not easy when there are quite a few instructions, but that has really cleaned out your system. In fact there’s nothing bad showing at all now, so let’s do another online scan. Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky WebScanner Next Click on Kaspersky Online Scanner  A Welcome screen will appear - click 'Accept' at the bottom. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
Now under select a target to scan: Select My Computer
* Turn off the real time scanner of any existing antivirus program while performing the online scan Please post back with the Kaspersky Log and a fresh HijackThis Log. Please also let me know how your system is performing now and if you have any specific problems. In order to provide you with the best possible help, please ensure that HijackThis logs are produced only while in Normal Mode.
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Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums. PC Safety & Security::PC running a bit slow?::Donate::Photographers Corner |
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11-12-2006, 06:10 PM
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#5 (permalink) |
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Registered User
Join Date: Oct 2006
Posts: 3
OS: xp
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2nd Reply to new laptop problems
Hi Iain,
once again thank you for your help, not only have you improved my compuer operations, but you have also taught me a little about this machine and given me a little more confidence with operating it, so i owe you double thanks!  i hope i have the informaion you asked forKASPERSKY ONLINE SCANNER REPORT Monday, November 13, 2006 12:41:26 AM Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.83.0 Kaspersky Anti-Virus database last update: 13/11/2006 Kaspersky Anti-Virus database records: 240853 Scan Settings Scan using the following antivirus database extended Scan Archives true Scan Mail Bases true Scan Target My Computer C:\ E:\ Scan Statistics Total number of scanned objects 47350 Number of viruses found 4 Number of infected objects 12 / 0 Number of suspicious objects 0 Duration of the scan process 00:31:51 Infected Object Name Virus Name Last Action C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\ph Object is locked skipped C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\variable Object is locked skipped C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\dbc2e.ht1 Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\dbdam Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\dbdao Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\dbeam Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\dbeao Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\dbm Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\dbu2d.ht1 Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\dbvm.cf1 Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\dbvmh.ht1 Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\fii.cf1 Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\fiih.ht1 Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\hp Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\hpt2i.ht1 Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\rpm.cf1 Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\rpm1m.cf1 Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\rpm1mh.ht1 Object is locked skipped C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Desktop\971bb4cae739\rpmh.ht1 Object is locked skipped C:\Documents and Settings\Timothy\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\AUPNP.log Object is locked skipped C:\Documents and Settings\Timothy\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped C:\Documents and Settings\Timothy\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped C:\Documents and Settings\Timothy\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped C:\Documents and Settings\Timothy\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped C:\Documents and Settings\Timothy\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Timothy\Desktop\computer help\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped C:\Documents and Settings\Timothy\Desktop\computer help\SmitfraudFix\SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped C:\Documents and Settings\Timothy\Desktop\computer help\SmitfraudFix\SmitfraudFix.zip ZIP: infected - 1 skipped C:\Documents and Settings\Timothy\Local Settings\Application Data\BVRP Software\NetWaiting\MoHlog.txt Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Application Data\Microsoft\Messenger\timothydrakeford@hotmail.co.uk\SharingMetadata\Logs\Dfsr.log Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Application Data\Microsoft\Messenger\timothydrakeford@hotmail.co.uk\SharingMetadata\pending.dat Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Application Data\Microsoft\Messenger\timothydrakeford@hotmail.co.uk\SharingMetadata\Working\database_D62C_3AA5_2C3A_8113\dfsr.db Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Application Data\Microsoft\Messenger\timothydrakeford@hotmail.co.uk\SharingMetadata\Working\database_D62C_3AA5_2C3A_8113\fsr.log Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Application Data\Microsoft\Messenger\timothydrakeford@hotmail.co.uk\SharingMetadata\Working\database_D62C_3AA5_2C3A_8113\fsrtmp.log Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Application Data\Microsoft\Messenger\timothydrakeford@hotmail.co.uk\SharingMetadata\Working\database_D62C_3AA5_2C3A_8113\tmp.edb Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Application Data\Microsoft\Windows Live Contacts\TimothyDrakeford@hotmail.co.uk\real\members.stg Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Application Data\Microsoft\Windows Live Contacts\TimothyDrakeford@hotmail.co.uk\shadow\members.stg Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\History\History.IE5\MSHist012006111220061113\index.dat Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Temp\~DF2A36.tmp Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Temp\~DF64CF.tmp Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Temp\~DF6B6F.tmp Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Temp\~DF6B7C.tmp Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Temp\~DF889B.tmp Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Temp\~DF9B33.tmp Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Temp\~DF9E4E.tmp Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Temp\~WRF0000.tmp Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped C:\Documents and Settings\Timothy\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Timothy\My Documents\computerfix\Hi Tim.doc2.doc Object is locked skipped C:\Documents and Settings\Timothy\NTUSER.DAT Object is locked skipped C:\Documents and Settings\Timothy\ntuser.dat.LOG Object is locked skipped C:\Program Files\AOL\Broadband CheckUp\log\mpbtn.log Object is locked skipped C:\Program Files\Common Files\AOL\ACS\UK\forms.fdb Object is locked skipped C:\Program Files\Common Files\AOL\ACS\UK\static Object is locked skipped C:\Program Files\Dell Network Assistant\Logs\ezi_hnm.log Object is locked skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP28\A0003722.exe/data0007 Infected: Trojan-Downloader.Win32.Zlob.ate skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP28\A0003722.exe NSIS: infected - 1 skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP28\A0003722.exe UPX: infected - 1 skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP28\A0003722.exe PE_Patch.UPX: infected - 1 skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP28\A0003723.exe/data0006 Infected: not-a-virus:FraudTool.Win32.VirusBurst.a skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP28\A0003723.exe NSIS: infected - 1 skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP28\A0003730.exe Infected: not-a-virus:FraudTool.Win32.VirusBurst.a skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP29\A0004526.dll Infected: not-virus:Hoax.Win32.Renos.ap skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP29\A0004795.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP30\change.log Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\DEFAULT Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\Internet.evt Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SYSTEM Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed. Logfile of HijackThis v1.99.1 Scan saved at 00:44:31, on 13/11/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.5730.0011) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\WINDOWS\stsystra.exe C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Common Files\AOL\ACS\AOLDial.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\QuickTime\qttask.exe C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe C:\WINDOWS\System32\DLA\DLACTRLW.EXE C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe C:\Program Files\NetWaiting\netWaiting.exe C:\Program Files\Dell Support\DSAgnt.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\AOL\Broadband CheckUp\bin\mpbtn.exe C:\Program Files\Dell Network Assistant\ezi_hnm2.exe C:\Program Files\Dell Network Assistant\ezi_hnm2.exe C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe C:\Program Files\Digital Line Detect\DLG.exe C:\WINDOWS\system32\svchost.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=e...uk&ibd=4060918 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=e...uk&ibd=4060918 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.co.uk/ig/dell?hl=e...uk&ibd=4060918 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe" O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0b\aoltray.exe O4 - Global Startup: AOL Broadband Check-Up.lnk = C:\Program Files\AOL\Broadband CheckUp\bin\matcli.exe O4 - Global Startup: Dell Network Assistant.lnk = ? O4 - Global Startup: Digimax Viewer 2.1.lnk = ? O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/comput...up/qdiagcc.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe The Kaspertsky log did not appear to clean any areas, or at least it did not inform me that any areas had/nt been done. i'm not sure. my computer is performing better, there are just a couple of problems; i must apologise in advance for these queries, likely they are not linked to my question, and are probably just me being dumb. 1) occasionally when i try to download with windows media, firefox tells me that; the plug in has performed an illegal opperation, you are strongly advised to restart firefox. 2) my internet provider is AOL, please don't laugh! sometimes firefox initialises the aol browser, this happens randomly, and without any apparent reason, when i changed my browser to internet explorer so that i could download kaspertsky, the aol browser also innitialised when i selected the download function. as i said, these problems are probably just me not having my settings configured properly, but i thought i would mention them just in case they were relevant. i hope i have provided you with evrything you require, and i hope you can use this information to help me further. thanks a lot, hope you are well, and look forward to hearing from you again. Tim |
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11-13-2006, 01:38 PM
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#6 (permalink) |
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Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic
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Hi Tim
You may have a corrupt plug-in – Firefox 2.0 has just been released, have you updated yet? Once updated, it will search for plug-in updates – that could help the problem. If not I would suggest trying the XP forum – those guys know more about these things than I do. I have no knowledge of AOL either I’m afraid – again it would be worth trying the XP forum. Sorry about that. Kaspersky doesn’t fix anything, it just shows possible problems. In this case it’s just your System Restore points and we’ll flush them just shortly. Other than that, your system is clean. Any more problems? If not we’ll just tidy up and I’ll let you go, along with my recommendations for staying safe and secure. You can go ahead and delete any special tools we used (SmitRem, SmitfraudFix, ComboFix, etc). They won't serve a future purpose and are replaced with updated versions frequently, so the copies you have are probably already out of date and there is therefore no need to keep them. Reset Hidden/System Files To reset your hidden and system files:
System Restore To turn off System Restore click Start > Right Click My Computer > Properties. Click the System Restore tab and Check "Turn off System Restore" or "Turn off System Restore on all drives" Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK. To turn on System Restore by Clicking Start. Right-click My Computer, and then click Properties. Click the System Restore tab. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives." Click Apply, and then OK. This will create a new Restore Point. Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs: Spyware Blaster to help prevent spyware from installing in the first place. Spyware Guard to catch and block spyware before it can execute. Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here. Ad-aware Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here. IE-SPYAD IE-Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impairs attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here. SnoopFree SnoopFree is a real time monitor that notifies you when a programme wants to record your keystrokes or read your screen. Note that SnoopFree is only for XP systems. MVPS Hosts File The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. Note that if you use a company provided HOSTS file you should not use the MVPS HOSTS file. Alternate Browsers Try the following free alternate browsers rather than Internet Explorer Firefox Opera Maxthon Firewalls A good firewall will monitor incoming and outgoing traffic. NOTE: Microsoft's Firewall does not monitor outgoing traffic. If you do not have a firewall, here are 3 free ones available for personal use: Sygate Personal Firewall ZoneAlarm Tiny Personal Firewall Anti Virus Software It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online antivirus scanners: Anti-Spyware Tutorial Here are three very good free Antivirus products which are available: BitDefender Free Avast! AVG It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. Other Protection Winpatrol - Download and install the free version of Winpatrol. A tutorial for this product is located here: Using Winpatrol to protect your computer. In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles PC Safety & Security - What Do I Need?. Making Internet Explorer Safer. Keep clean and safe and enjoy your computing! Please respond to this thread one more time so we can mark this thread as resolved.
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Iain - Defender of the Haggis and all things Scottish. I don't help by PM - post in the Forums. PC Safety & Security::PC running a bit slow?::Donate::Photographers Corner |
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