HiJackThis Logfile. Helping a relative.

[docoweatpie]

Hi, my sister has a nasty malware in her compter a few weeks ago. I would like to get some help removing it ASAP.


Here's her HJT Logfile.

Logfile of HijackThis v1.99.1
Scan saved at 6:02:44 PM, on 10/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\CleanUp!\cleanup.exe
C:\Documents and Settings\Betty Hung\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office X3\Programs\QFSCHD130.EXE"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearc...p=ZBzeb032YYCA
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...up1.0.0.15.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1103874093684
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://walmart.pnimedia.com/upload/a...pv2.0.0.9.cab?
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[Deckard]

Hello docoweatpie, and welcome to TSF. You may wish to Subscribe to this thread so that you are notified when you receive a reply. To do this click Thread Tools (above the first post), then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions. If there is anything you don't understand, please ask BEFORE proceeding with the fixes. Please do these steps in order and do not skip any.


Unhide Files
Go to My Computer > Tools > Folder Options > View tab and select "Show hidden files and folders". Uncheck the "Hide protected operating system files (Recommended)" option. Also make sure there is no checkmark beside "Hide file extensions for known file types". Click OK.


Antivirus Required
I notice that you do not appear to have an active antivirus program. Connecting to the Internet without antivirus protection is a "Welcome" doormat for malware. It can take as little as eight seconds to infect an unprotected computer. Here are two very good free antivirus products which are available:

• AOL Active Virus Shield (powered by Kaspersky Antivirus)
• Avira PersonalEdition Classic
• Avast!
• AVG

Please install one of these now. Do not install more than one antivirus program because they will conflict with each other. It is imperative that you update your antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch new malware that may have come out.


Download CleanUp!
Download and install CleanUp! but do not run it yet.

WARNING: CleanUp! deletes EVERYTHING out of temporary folders and does not make backups. If you have any documents or programs that are saved in any temporary folders, please make a backup of these before running CleanUp!

WARNING: Do not run cleanup under Windows XP x64 Edition. If you're not sure if you have the 64-bit version of Windows then you probably do not; however, you can check by using IE to download the whichcpu tool and then running it.


Download AVG Anti-Spyware
Please download, install, and update AVG Anti-Spyware Anti-Spyware.

1. Load AVG Anti-Spyware and then click the Shield tab at the top
   • Click on the word active to change it to inactive.
2. Click the Update tab at the top:
   • Under Manual update, click Start update. After the update finishes, the status bar at the bottom will display "Update successful". If you are having trouble updating, you can also download and run the manual updater.
   • Under Automatic update, change the Update interval to something more reasonable like 12 or 24 hours.
3. Click the Scanner tab at the top and then the Settings sub-tab:
   • Under How to act?, click Recommended actions and select Quarantine.
   • Under Reports, select Automatically generate report after every scan
4. Close AVG Anti-Spyware. Do not run a scan with it yet.

Download ComboFix
Download ComboFix from one of the following links:

1. http://www.techsupportforum.com/sectools/combofix.exe
2. http://download.bleepingcomputer.com/sUBs/combofix.exe

Double click combofix.exe & follow the prompts. While ComboFix is running, please do not click or move the window, as this may cause the tool to stall. When the tool has finished, it will produce a log for you and save it as C:\ComboFix.txt. Post that log in your next reply.


Uninstall
Click Start > Control Panel > Add / Remove Programs and uninstall the following programs (if they exist):

MyWebSearch

Please let me know if any of these were unable to uninstall.


Reboot
Reboot your system to Safe Mode by repeatedly tapping the F8 key until the menu appears and choosing Safe Mode from the list. On some systems, this may be the F5 key so try that if F8 doesn't work. Login on with your usual account. Make sure to close any open windows.


HijackThis Fixes
Open HijackThis and click on 'Do a System Scan Only'. Check the following entries if they still exist (make sure you do not miss any):

R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZBzeb032YYCA
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/FunBuddyIconsFWBInitialSetup1.0.0.15.cab

Please remember to close all other windows, including browsers then click Fix checked. Close HijackThis.


Deletions
Delete the following folder indicated in BLUE if it still exists:

C:\Program Files\MyWebSearch

Run CleanUp!
Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:

• Click "Options..."
• Move the arrow down to "Custom CleanUp!"
• Put a check next to the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
  • Click on the "Temporary Files" and make sure the box for "Scan drives for file matching" is unchecked.
  Click OK.
• Press the CleanUp! button to start the program.

Once it's finished CleanUp! will ask you to logoff/reboot. Please select NO as we will do this later.


Run AVG Anti-Spyware

• Run AVG Anti-Spyware and click on the Scanner tab at the top and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.
• AVG Anti-Spyware will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG Anti-Spyware will display "All actions have been applied" on the right hand side.
• Click on Save Report, then Save Report As. Save the report so that you can find it again (like on the Desktop).
• Close AVG Anti-Spyware.

Reboot
Reboot your system to Normal Mode.


Online Scan
Perform an online scan using Internet Explorer with Kaspersky WebScanner. Click on Launch Kaspersky Anti-Virus Web Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files.
• Once the files have been downloaded, click on NEXT.
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database: extended
  • Scan Options: Scan Archives and Scan Mail Bases
• Click OK
• Turn off the real time scanner of any existing antivirus program before performing the online scan. You can turn it back on after the scan is done.
• Now under select a target to scan, select My Computer
• The program will start and scan your system.
• The scan will take a while so be patient and let it run all the way.
• Once the scan is complete it will display if your system has been infected.
• Click on the Save as Text button and save the file to your desktop.
• Copy and paste that information in your next post.

Take note the names and locations of any file it detects but fails to clean.


With Your Next Post...
Please paste the following with your next reply (in this order please):

1. The contents of C:\ComboFix.txt,
2. AVG Anti-Spyware scan report,
3. Kaspersky scan report,
4. a new HiJackThis log taken after Kaspersky finishes.

[docoweatpie]

I forgot to metion. The internet won't allow me to download anything for some strange reason. When I try to download anything with Internet Explorer, it will direct me at a 403 Error page page. I even use Firefox, and still unable to download anything. Save Target As does not work too.

[Deckard]

Any chance you can download ComboFix (and the other tools) using a different computer and transfer it to this one? Make sure you grab some Antivirus software if you can do this.

If not, do the Uninstall, Reboot to Safe mode, HijackThis fixes, Deletions, and Reboot to Normal mode. See if that fixes your download capability. If so, download the tools and run them. Make sure you run CleanUp! and AVG Anti-Virus in Safe mode.

Also, see if you can do the Online Scan.

[docoweatpie]

I was able to get ComboFix, CleanUp and AVG Anti-Spyware(I can't do the update), but not the AVG. Also, I can't do the Online-Scan because it requires me to download. So, I did all the steps I can except for downloading AVG, Update AVG Anti-Spyware and Online-Scan



HJT Logfile.

Logfile of HijackThis v1.99.1
Scan saved at 12:57:34 PM, on 10/7/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\Betty Hung\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office X3\Programs\QFSCHD130.EXE"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearc...p=ZBzeb032YYCA
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...up1.0.0.15.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1103874093684
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://walmart.pnimedia.com/upload/a...pv2.0.0.9.cab?
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


ComboFix Logfile.

Betty Hung - 06-10-08 16:35:15.06 Service Pack 2
ComboFix 06.09.28 - Running from: "C:\Documents and Settings\Betty Hung\Desktop"

((((((((((((((((((((((((((((((( Files Created from 2006-09-08 to 2006-10-08 ))))))))))))))))))))))))))))))))))


2006-10-08 15:16 3,968 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2006-10-06 16:56 337,184 -ra------ C:\WINDOWS\system32\drivers\WUSB20XP.sys


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-10-08 16:22 -------- d-------- C:\Program Files\VectorWorks ARCHITECT
2006-10-08 16:09 -------- d-------- C:\Program Files\LimeWire
2006-10-08 15:54 -------- d-a------ C:\Program Files\MyWebSearch
2006-10-08 15:54 -------- d-------- C:\Program Files\MSN Messenger
2006-10-08 15:15 -------- d-------- C:\Program Files\Grisoft
2006-10-08 12:01 -------- d-------- C:\Program Files\Mozilla Firefox
2006-10-06 18:44 -------- d-------- C:\Program Files\Google
2006-10-06 18:01 -------- d-------- C:\Program Files\CleanUp!
2006-10-06 17:55 -------- d---s---- C:\Documents and Settings\Betty Hung\Application Data\Microsoft
2006-10-06 17:49 -------- d-------- C:\Documents and Settings\Betty Hung\Application Data\Google
2006-10-06 17:25 -------- d-------- C:\Documents and Settings\Betty Hung\Application Data\Yahoo! Messenger
2006-10-06 17:09 -------- d-------- C:\Documents and Settings\Betty Hung\Application Data\Mozilla
2006-10-05 23:30 -------- d-------- C:\Program Files\Winamp
2006-10-05 23:29 -------- d-------- C:\Program Files\Yahoo!
2006-09-30 11:51 -------- d--h----- C:\Program Files\InstallShield Installation Information
2006-09-30 11:51 -------- d-------- C:\Program Files\Transparent
2006-08-21 05:21 16896 --a------ C:\WINDOWS\system32\fltlib.dll
2006-08-21 02:14 23040 --a------ C:\WINDOWS\system32\fltmc.exe
2006-08-21 02:14 128896 --------- C:\WINDOWS\system32\drivers\fltmgr.sys
2006-08-15 15:01 -------- d-------- C:\Program Files\Internet Explorer
2006-07-27 06:24 679424 --a------ C:\WINDOWS\system32\inetcomm.dll
2006-07-21 10:24 848 --ahs---- C:\WINDOWS\system32\KGyGaAvL.sys
2006-07-21 01:24 72704 --a------ C:\WINDOWS\system32\hlink.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"VTTimer"="VTTimer.exe"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_06\\bin\\jusched.exe"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"QuickFinder Scheduler"="\"C:\\Program Files\\WordPerfect Office X3\\Programs\\QFSCHD130.EXE\""
"ISUSPM Startup"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\isuspm.exe\" -startup"
"ISUSScheduler"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\issch.exe\" -start"
"Zone Labs Client"="\"C:\\Program Files\\Zone Labs\\ZoneAlarm\\zlclient.exe\""
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Runonce]
"MyWebSearch bar Uninstall"="rundll32 C:\\PROGRA~1\\UNINST~1.DLL,O -3"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000000

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="http://us.js2.yimg.com/us.js.yimg.com/lib/pim/r/medici/13_14/mail/mailcommonlib.js"
"SubscribedURL"="http://us.js2.yimg.com/us.js.yimg.com/lib/pim/r/medici/13_14/mail/mailcommonlib.js"
"FriendlyName"=""
"Flags"=dword:00002001
"Position"=hex:2c,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,e8,\
03,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=dword:40000001
"OriginalStateInfo"=hex:18,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
00,00,01,00,00,00
"RestoredStateInfo"=hex:14,6d,ee,00,41,c0,b4,74,70,a3,aa,01,68,de,ee,00,20,6d,\
ee,00,6e,7a,00,00

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components\1]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
"Flags"=dword:00000002
"Position"=hex:2c,00,00,00,d4,01,00,00,00,00,00,00,2c,02,00,00,e2,02,00,00,ea,\
03,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=dword:40000004
"OriginalStateInfo"=hex:18,00,00,00,cc,00,00,00,00,00,00,00,34,03,00,00,e2,02,\
00,00,04,00,00,40
"RestoredStateInfo"=hex:18,00,00,00,cc,00,00,00,00,00,00,00,34,03,00,00,e2,02,\
00,00,01,00,00,00

[HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\\WINDOWS\\System32\\CTFMON.EXE"
"Symantec NetDriver Warning"="C:\\PROGRA~1\\SYMNET~1\\SNDWarn.exe"

[HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\\WINDOWS\\System32\\CTFMON.EXE"
"Symantec NetDriver Warning"="C:\\PROGRA~1\\SYMNET~1\\SNDWarn.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer\Run]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001

[HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}"
"CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}"
"WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
"SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupfolder]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Adobe Gamma Loader.lnk"
"backup"="C:\\WINDOWS\\pss\\Adobe Gamma Loader.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\COMMON~1\\Adobe\\CALIBR~1\\ADOBEG~1.EXE "
"item"="Adobe Gamma Loader"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech Desktop Messenger.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Logitech Desktop Messenger.lnk"
"backup"="C:\\WINDOWS\\pss\\Logitech Desktop Messenger.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\Logitech\\DESKTO~1\\8876480\\Program\\LDMConf.exe /start"
"item"="Logitech Desktop Messenger"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Microsoft Office.lnk"
"backup"="C:\\WINDOWS\\pss\\Microsoft Office.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\MICROS~3\\Office\\OSA9.EXE -b -l"
"item"="Microsoft Office"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^MyWebSearch Email Plugin.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\MyWebSearch Email Plugin.lnk"
"backup"="C:\\WINDOWS\\pss\\MyWebSearch Email Plugin.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\MYWEBS~1\\bar\\1.bin\\MWSOEMON.EXE "
"item"="MyWebSearch Email Plugin"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Probe V2.22.04.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Probe V2.22.04.lnk"
"backup"="C:\\WINDOWS\\pss\\Probe V2.22.04.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\ASUS\\Probe\\ASUSPROB.EXE "
"item"="Probe V2.22.04"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks 2002 Delivery Agent.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\QuickBooks 2002 Delivery Agent.lnk"
"backup"="C:\\WINDOWS\\pss\\QuickBooks 2002 Delivery Agent.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\Intuit\\QUICKB~1\\COMPON~1\\QBAgent\\QBDAGE~1.EXE "
"item"="QuickBooks 2002 Delivery Agent"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Windows Desktop Search.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Windows Desktop Search.lnk"
"backup"="C:\\WINDOWS\\pss\\Windows Desktop Search.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\MSNTOO~1\\DS\\020100~2.221\\en-us\\bin\\WINDOW~3.EXE /startup"
"item"="Windows Desktop Search"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupfolder\C:^Documents and Settings^Betty Hung^Start Menu^Programs^Startup^iMesh.lnk]
"path"="C:\\Documents and Settings\\Betty Hung\\Start Menu\\Programs\\Startup\\iMesh.lnk"
"backup"="C:\\WINDOWS\\pss\\iMesh.lnkStartup"
"location"="Startup"
"command"="C:\\PROGRA~1\\iMesh\\Client\\IMESHC~1.EXE -s"
"item"="iMesh"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupfolder\C:^Documents and Settings^Betty Hung^Start Menu^Programs^Startup^LimeWire On Startup.lnk]
"path"="C:\\Documents and Settings\\Betty Hung\\Start Menu\\Programs\\Startup\\LimeWire On Startup.lnk"
"backup"="C:\\WINDOWS\\pss\\LimeWire On Startup.lnkStartup"
"location"="Startup"
"command"="C:\\PROGRA~1\\LimeWire\\LimeWire.exe -startup"
"item"="LimeWire On Startup"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupfolder\C:^Documents and Settings^Betty Hung^Start Menu^Programs^Startup^MyWebSearch Email Plugin.lnk]
"path"="C:\\Documents and Settings\\Betty Hung\\Start Menu\\Programs\\Startup\\MyWebSearch Email Plugin.lnk"
"backup"="C:\\WINDOWS\\pss\\MyWebSearch Email Plugin.lnkStartup"
"location"="Startup"
"command"="C:\\PROGRA~1\\MYWEBS~1\\bar\\1.bin\\MWSOEMON.EXE "
"item"="MyWebSearch Email Plugin"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupfolder\C:^Documents and Settings^Claudia^Start Menu^Programs^Startup^LimeWire On Startup.lnk]
"path"="C:\\Documents and Settings\\Claudia\\Start Menu\\Programs\\Startup\\LimeWire On Startup.lnk"
"backup"="C:\\WINDOWS\\pss\\LimeWire On Startup.lnkStartup"
"location"="Startup"
"command"="C:\\PROGRA~1\\LimeWire\\LimeWire.exe -startup"
"item"="LimeWire On Startup"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupreg]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupreg\ASUS Probe]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="AsusProb"
"hkey"="HKLM"
"command"="C:\\Program Files\\ASUS\\Probe\\AsusProb.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupreg\LogitechVideoRepair]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ISStart"
"hkey"="HKLM"
"command"="C:\\Program Files\\Logitech\\Video\\ISStart.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupreg\LogitechVideoTray]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="LogiTray"
"hkey"="HKLM"
"command"="C:\\Program Files\\Logitech\\Video\\LogiTray.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupreg\MSMSGS]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="msmsgs"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupreg\msnmsgr]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="msnmsgr"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\MSN Messenger\\msnmsgr.exe\" /background"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupreg\NeroFilterCheck]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="NeroCheck"
"hkey"="HKLM"
"command"="C:\\WINDOWS\\system32\\NeroCheck.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupreg\QuickTime Task]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="qttask"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSCONFIG\Startupreg\Yahoo! Pager]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ypager"
"hkey"="HKCU"
"command"="\"C:\\PROGRA~1\\Yahoo!\\MESSEN~1\\ypager.exe\" -quiet"
"inimapping"="0"


HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders
securityproviders REG_SZ msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll


Completion time: Sun 10/08/2006 16:41:27.26
ComboFix.txt



AVG Anti-Spyware Scan Report

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 5:58:54 PM 10/8/2006

+ Scan result:



C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376\A0166458.DLL -> Adware.IWon : Cleaned with backup (quarantined).
HKU\.DEFAULT\Software\New.net -> Adware.NewDotNet : Cleaned with backup (quarantined).
HKU\S-1-5-18\Software\New.net -> Adware.NewDotNet : Cleaned with backup (quarantined).
C:\WINDOWS\Downloaded Program Files\lsp_.dll -> Adware.Sahat : Cleaned with backup (quarantined).
C:\Program Files\Common Files\Sandlot Shared\slghex.dll -> Adware.SpywareStorm : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP347\A0142918.ocx -> Downloader.IstBar : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376\A0166449.DLL -> Downloader.IstBar : Cleaned with backup (quarantined).
C:\WINDOWS\system32\actskn45.ocx -> Downloader.IstBar : Cleaned with backup (quarantined).
C:\Documents and Settings\Betty Hung\Cookies\betty hung@2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.11:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt.old -> TrackingCookie.Atdmt : Cleaned.
:mozilla.20:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Betty Hung\Cookies\betty hung@atdmt[1].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Guest\Cookies\guest@atdmt[1].txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.28:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt.old -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Betty Hung\Cookies\betty hung@abcnews.com[1].txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Betty Hung\Cookies\betty hung@com[2].txt -> TrackingCookie.Com : Cleaned.
:mozilla.32:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.33:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.34:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned.
:mozilla.41:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.42:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.43:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.44:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.39:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.40:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.10:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt.old -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.21:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.8:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt.old -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.9:C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt.old -> TrackingCookie.Tribalfusion : Cleaned.

::Report end

[Deckard]

Let's run one more scanner, and then let's try an experiment. Once you've scanned with Dr.Web, I want you to disable Zone Alarm long enough to try to update AVG Anti-Spyware. I'm curious if Zone Alarm is the culprit.

Download Attachment
Download the file attached to this post and copy it to the computer. Extract it and double-click on the docoweatpie.reg file. It will ask you if you want to merge/add it to the registry -- choose Yes. You may delete both files now.


Deletions
Please delete the following files (if they still exist):

C:\WINDOWS\pss\MyWebSearch Email Plugin.lnkCommon Startup
C:\WINDOWS\pss\MyWebSearch Email Plugin.lnkStartup

Download Dr.Web Cureit
Download Dr.Web CureIt to the Desktop.

• Doubleclick the drweb-cureit.exe file and Allow to run the express scan.
• This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
• Once the short scan has finished, mark the drives that you want to scan.
• Select all drives. A red dot shows which drives have been chosen.
• Click the green arrow at the right, and the scan will start.
• Click 'Yes to all' if it asks if you want to cure/move the file.
• When the scan has finished, look if you can click next icon next to the files found:
• If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
  
  This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured (in case if we need samples).
• After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
• Save the report to your desktop. The report will be called DrWeb.csv
• Close Dr.Web Cureit.
• Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
• After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.

With Your Next Post...
Please paste the Dr.Web CureIt's report along with a new HijackThis taken after Dr.Web finishes.

Also let me know if disabling Zone Alarm allowed you update AVG Anti-Spyware.

[docoweatpie]

Hm.. That's funny. I disabled ZoneAlarm before when I tried to download something. Well, now it works. I can download again when I disable it. I downloaded the AVG (and updated it). But the Kaspersky Online-Scan still doesn't work; the page is loaded, but contain with errors.



Dr.Web CureIt's report


A0165222.exe\data002;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP375\A0165222.exe;Probably DLOADER.Trojan;;
A0165222.exe;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP375;Archive contains infected objects;Moved.;
A0166442.DLL;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.MWS;;
A0166443.dll;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.Msearch;;
A0166444.scr;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.Msearch;;
A0166445.DLL;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.Funweb;;
A0166447.DLL;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.Msearch;;
A0166451.SCR;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.Msearch;;
A0166452.DLL;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.Funweb;;
A0166453.DLL;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.Msearch;;
A0166454.EXE;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.Msearch;;
A0166455.DLL;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.MWS;;
A0166456.DLL;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.Msearch;;
A0166459.DLL;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.Msearch;;
A0166460.DLL;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.Msearch;;
A0166464.DLL;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.Msearch;;
A0166485.dll;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.MWS;;
A0166659.DLL;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.MWS;;
A0166660.EXE;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.Msearch;;
A0166661.DLL;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.MWS;;
A0166796.ocx;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Trojan.Isbar.439;Deleted.;
A0166798.dll;C:\System Volume Information\_restore{0C103880-D37C-455E-BAFC-4F99DC3FE812}\RP376;Adware.SpywareStorm;;



HJT Logfile.

Logfile of HijackThis v1.99.1
Scan saved at 1:23:05 AM, on 10/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Documents and Settings\Betty Hung\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office X3\Programs\QFSCHD130.EXE"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1103874093684
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://walmart.pnimedia.com/upload/a...pv2.0.0.9.cab?
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[Deckard]

Okay, that makes me relieved that it was Zone Alarm. Let's try one more online scanner; I'm feeling pretty confident that we've got it all, but I want to make double-sure.

Perform an online scan with Internet Explorer with Panda ActiveScan.

1. Click on the "Scan your PC" button located at the bottom of the page. A popup window should appear -- make sure you allow it if you have a popup blocker.
2. Enter your e-mail address, country, and state and click Scan Now.
3. Your computer will download Panda's 8 megabyte ActiveX control at this point. Follow the on-screen directions if it asks you to install the ActiveX control.
4. Begin the scan by selecting My Computer. Note:
   • Please turn off the real time scanner of any existing antivirus program while performing the online scan.
   • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
   • Click on See report then click Save report.
   • It is not necessary to remain online while it's doing the scan, but you will have to re-connect after it has finished to see the report.

Post that report when it's done and let me know how the system is behaving now.

[docoweatpie]

Panda ActiveScan Report


Incident Status Location

Adware:adware/sahagent Not disinfected c:\windows\downloaded program files\SAHUninstall_.exe
Spyware:spyware/new.net Not disinfected c:\windows\NDNuninstall6_76.exe
Potentially unwanted tool:application/funweb Not disinfected hkey_current_user\software\Fun Web Products
Potentially unwanted tool:application/mywebsearch Not disinfected hkey_current_user\software\MyWebSearch
Adware:adware/wupd Not disinfected Windows Registry
Potentially unwanted tool:application/myway Not disinfected HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{0494D0D9-F8E0-41AD-92A3-14154ECE70AC}
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt[.realmedia.com/]
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt[.atdmt.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt[.tribalfusion.com/]
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt[.hitbox.com/]
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt[.com.com/]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt[ad.yieldmanager.com/]
Spyware:Cookie/Bfast Not disinfected C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt[.bfast.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt[.serving-sys.com/]
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt[.questionmarket.com/]
Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Betty Hung\Application Data\Mozilla\Firefox\Profiles\dcwzryzl.default\cookies.txt[.did-it.com/]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Betty Hung\Cookies\betty hung@2o7[1].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Betty Hung\Cookies\betty hung@atdmt[1].txt
Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\Betty Hung\Cookies\betty hung@statse.webtrendslive[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Betty Hung\Cookies\betty hung@tribalfusion[2].txt
Adware:Adware/SAHAgent Not disinfected C:\WINDOWS\system32\xmltok.dll

[Deckard]

Deletions
Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

1. Go to Start > Run and type: regsvr32 /u occache.dll and click OK.
2. Delete:

   C:\WINDOWS\Downloaded Program Files\SAHUninstall_.exe
   C:\WINDOWS\system32\xmltok.dll
   C:\WINDOWS\NDNuninstall6_76.exe

3. Go to Start > Run and type: regsvr32 occache.dll and click OK.

Edit Regsitry
Go to Start→Run and type in regedit and hit OK. Go to File→Export and save the registry somewhere as a backup. Close the Registry Editor now. Go to Start→Run and type in notepad and hit OK. Then copy and paste the following into Notepad:

REGEDIT4

[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{0494D0D9-F8E0-41AD-92A3-14154ECE70AC}]

Save the file as "delete.reg". Make sure to save it with the quotes. Close Notepad. Double click on the delete.reg file and choose Yes to merge/add it to the registry. You may delete the file afterwards.

Give me one more HijackThis log. How is the machine now?

[docoweatpie]

The machine seems fine, so far. Here's the HJT Logfile.


Logfile of HijackThis v1.99.1
Scan saved at 10:23:00 PM, on 10/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Betty Hung\Desktop\Tech Support Tools\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office X3\Programs\QFSCHD130.EXE"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1103874093684
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://walmart.pnimedia.com/upload/a...pv2.0.0.9.cab?
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[Deckard]

Well done, your logs are clean! Any more issues? If not, you should be good to go but we still have a few items we'd like to address.

Reset hidden/system files and folders

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Deselect the Show hidden files and folders option.
• Select the Hide file extensions for known types option.
• Select the Hide protected operating system files option.
• Click Yes to confirm and then click OK.

Reset System Restore

• Go to Start>Run, type SYSDM.CPL and press Enter.
• Select the System Restore tab.
• Check "Turn off System Restore on all drives" and click Apply.
• Now uncheck the same option and click OK.

Microsoft Updates
It is very important that you get all of the critical updates for your Operating System and Internet Explorer. Keeping your OS and browser up to date will help make you less susceptible to attacks by malware. Using Internet Explorer, please go to Microsoft's Windows Update and download all of the critical updates to help prevent possible re-infection.

Please ensure that you have already patched your system against these recent critical exploits:

• WMF exploit: KB912919
• VML exploit: KB925486

Enable Windows Auto Update:

• Go to Start>Run, type WUAUCPL.CPL and press Enter.
• Make sure "Keep my computer up to date" is checked.
• Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
• Click on "OK".

Update Java
You need to update your Java as it is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

1. Download the latest version of Java Runtime Environment (JRE) 5.0 Update 9.
2. Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
3. Click the "Download" button to the right.
4. Check the box that says: "Accept License Agreement".
5. The page will refresh.
6. Click on the link to download Windows Offline Installation with or without multi-language and save to your desktop.
7. Close any programs you may have running -- especially your web browser(s).
8. Go to Start→Control Panel double-click on Add/Remove Programs.
9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
10. Click the Remove or Change/Remove button.
11. Repeat as many times as necessary to remove each version of Java.
12. Reboot your computer once all Java components are removed.
13. Then from your desktop double-click on jre-1_5_0_09-windowsi586-p.exe to install the newest version.
14. After the reboot, go back into the Control Panel and double-click the Java icon.
15. Under Temporary Internet Files, click the Delete Files button.
16. There are three options in the window to clear the cache - Leave ALL three checked:
    • Downloaded Applets
    • Downloaded Applications
    • Other Files
17. Click OK on Delete Temporary Files Window. NOTE: This deletes ALL of the Downloaded Applications and Applets from the cache.
18. Click OK to leave the Java Control Panel.

Malware Prevention
This is a good time to set up protection against further attacks. You might want to read Tony Klein's "How Did I Get Infected In The First Place?". At the minimum, you need an antivirus that is continually updated, a good firewall, a spyware blocker such as Spyware Blaster, and a real time spyware program such as Spyware Guard to prevent spyware intrusions. I also recommend IE-Spyad, which places over 4,000 websites and domains in the IE Restricted list, thus helping prevent attempts to re-infect your system. All of these have no-strings-attached free versions available. However, be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use but often have malware in them.

Two more articles you may want to read at your leisure are "KRC Anti-Spyware Tutorial" and "Making Internet Explorer Safer".

The following is a list of free software we recommend:

Antivirus
AV software should be updated at least once a week for optimum protection. Here are some free AV programs available for personal use. NOTE: Do not install more than one AV program because they will conflict with each other. Only pick one.

• AOL Active Virus Shield (powered by Kaspersky Antivirus)
• BitDefender
• Avira PersonalEdition Classic
• Avast!
• AVG

Firewalls
A good firewall is the first-line of defense for your computer and will monitor incoming and outgoing traffic. NOTE: Microsoft's Firewall does not monitor outgoing traffic. If you are unfamiliar with how a firewall works, you can read "Understanding and Using Firewalls". Here are some free firewalls available for personal use:

• Sygate Personal Firewall
• ZoneAlarm
• Tiny Personal Firewall
• Sunbelt Kerio Personal Firewall
• Outpost Firewall PRO

Realtime Malware Prevention Tools
These programs actively watch your computer for possible malware-related changes and help prevent them. You can run more than one of these at a time.

• Spyware Guard
• Spybot Search & Destroy
• AdAware
• WinPatrol - with tutorial

Passive Malware Prevention Tools
These programs configure your computer to prevent known malware-related changes. You can have more than one of these at a time and they take up minimal resources.

• SpywareBlaster - Install & update SpywareBlaster with the latest definitions. After you have updated, click the button - enable protection for all unprotected items. Check regularly for updates.
• IE-Spyad - Extract to your desktop and double-click install.bat. Install options #2 and #4. IE-Spyad places more than 4,000 dubious domains in the IE Restricted list, which impairs attempts to infect your system. It prevents any downloads from the sites although you will still be able to connect to them. You can read more about it on it's homepage.
• MVPS Hosts File - extract and double-click the mvps.bat file. This will replace your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements, preventing your computer from connecting to those sites.
• McAfee SiteAdvisor - helps to warn you before you interact with a dangerous Web site. Works with both IE and Firefox.

Alternative Web Browsers
Using an alternative browser can help prevent malware from being installed without your knowledge, but may not work on all websites.

• Firefox
• Opera

Alternative Miscellaneous
Here are some alternatives that are worth looking into if you use their features:

• Trillian - an Instant Messenger client that speaks multiple IM services (AIM, Yahoo!, ICQ, MSN, etc.)
• Miranda-IM - another Instant Messenger client with multiple IM capabilities.
• Desktop Weather - A taskbar weather program that is free and resource light.

Please respond to this thread one more time so we can mark this thread as resolved.

[docoweatpie]

Alrighty. Computer seems fine. Thanks for all the help. Really appreciate it. Until next time, see ya.