Trojan: Generic2.DGM

[dandelion2005]

Hello there...

I encountered this problem starting yesterday in both my desktop and computer. AVG detected this trojan horse which keeps appearing... generic2.dgm...i healed it numerous times yet it keeps appearing.

Here is the log:

Logfile of HijackThis v1.99.1
Scan saved at 9:09:56 AM, on 10/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ccPrxy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\BitTornado\btdownloadgui.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\none1\Desktop\hijackthis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.1:3128
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 192.168.1.1;192.168.1.7;60.49.222.61;<local>
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [ccPrxy.exe] ccPrxy.exe
O4 - HKLM\..\Run: [SP00LSV.EXE] SP00LSV.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Update.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1156905061000
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe



Thanksa lot.....

[Deckard]

Hi dandelion2005. I figured I'd get both threads for you. You may wish to Subscribe to this thread so that you are notified when you receive a reply. To do this click Thread Tools (above the first post), then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions. If there is anything you don't understand, please ask BEFORE proceeding with the fixes. Please do these steps in order and do not skip any.


Multiple Antivirus
I see you have two or more antivirus programs installed. Multiple antivirus programs can bog down your system, interfere with each other, and may even cause crashes. I highly recommend you remove all but one of them using the Add/Remove Programs in the Control Panel.


Unhide Files
Go to My Computer > Tools > Folder Options > View tab and select "Show hidden files and folders". Uncheck the "Hide protected operating system files (Recommended)" option. Also make sure there is no checkmark beside "Hide file extensions for known file types". Click OK.


Download CleanUp!
Download and install CleanUp! but do not run it yet.

WARNING: CleanUp! deletes EVERYTHING out of temporary folders and does not make backups. If you have any documents or programs that are saved in any temporary folders, please make a backup of these before running CleanUp!

WARNING: Do not run cleanup under Windows XP x64 Edition. If you're not sure if you have the 64-bit version of Windows then you probably do not; however, you can check by using IE to download the whichcpu tool and then running it.


Download AVG Anti-Spyware
Please download, install, and update AVG Anti-Spyware Anti-Spyware.

1. Load AVG Anti-Spyware and then click the Shield tab at the top
   • Click on the word active to change it to inactive.
2. Click the Update tab at the top:
   • Under Manual update, click Start update. After the update finishes, the status bar at the bottom will display "Update successful". If you are having trouble updating, you can also download and run the manual updater.
   • Under Automatic update, change the Update interval to something more reasonable like 12 or 24 hours.
3. Click the Scanner tab at the top and then the Settings sub-tab:
   • Under How to act?, click Recommended actions and select Quarantine.
   • Under Reports, select Automatically generate report after every scan
4. Close AVG Anti-Spyware. Do not run a scan with it yet.

Submit For Analysis
Please find the following file (via Start > Search) and submit the following file to Jotti File Scan:

Update.exe

At the top of the window you should see "File to Upload & scan" and a blank box. Copy and paste the red text from above into the box. Then click "submit". When it is finished, please copy the information listed under "Service" and "Scanner Results" into Notepad and save it on your Desktop so you can paste it with your next reply.


Reboot
Reboot your system to Safe Mode by repeatedly tapping the F8 key until the menu appears and choosing Safe Mode from the list. On some systems, this may be the F5 key so try that if F8 doesn't work. Login on with your usual account. Make sure to close any open windows.


HijackThis Fixes
Open HijackThis and click on 'Do a System Scan Only'. Check the following entries if they still exist (make sure you do not miss any):

O4 - HKLM\..\Run: [SP00LSV.EXE] SP00LSV.EXE
O4 - HKLM\..\Run: [ccPrxy.exe] ccPrxy.exe

Please remember to close all other windows, including browsers then click Fix checked. Close HijackThis.


Deletions
Find and delete the following files indicated in RED by going to Start→Search:

sp00lsv.exe (that's spelled s-p-zero-zero-l-s-v)
ccPrxy.exe

Run CleanUp!
Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:

• Click "Options..."
• Move the arrow down to "Custom CleanUp!"
• Put a check next to the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
  • Click on the "Temporary Files" and make sure the box for "Scan drives for file matching" is unchecked.
  Click OK.
• Press the CleanUp! button to start the program.

Once it's finished CleanUp! will ask you to logoff/reboot. Please select NO as we will do this later.


Run AVG Anti-Spyware

• Run AVG Anti-Spyware and click on the Scanner tab at the top and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.
• AVG Anti-Spyware will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG Anti-Spyware will display "All actions have been applied" on the right hand side.
• Click on Save Report, then Save Report As. Save the report so that you can find it again (like on the Desktop).
• Close AVG Anti-Spyware.

Reboot
Reboot your system to Normal Mode.


Online Scan
Perform an online scan using Internet Explorer with Kaspersky WebScanner. Click on Launch Kaspersky Anti-Virus Web Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files.
• Once the files have been downloaded, click on NEXT.
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database: extended
  • Scan Options: Scan Archives and Scan Mail Bases
• Click OK
• Turn off the real time scanner of any existing antivirus program before performing the online scan. You can turn it back on after the scan is done.
• Now under select a target to scan, select My Computer
• The program will start and scan your system.
• The scan will take a while so be patient and let it run all the way.
• Once the scan is complete it will display if your system has been infected.
• Click on the Save as Text button and save the file to your desktop.
• Copy and paste that information in your next post.

Take note the names and locations of any file it detects but fails to clean.


With Your Next Post...
Please paste the following with your next reply (in this order please):

1. The result of the Jotti scan,
2. AVG Anti-Spyware scan report,
3. Kaspersky scan report,
4. a new HiJackThis log taken after Kaspersky finishes.

[dandelion2005]

Jotti Scan:

Service load:
0% 100%
File: update.exe
Status:
OK (Note: this file has been scanned before. Therefore, this file's scan results will not be stored in the database)
MD5 0b630c8656b1ea82c82b929d51fa351b
Packers detected:
-
Scanner results
AntiVir
Found nothing
ArcaVir
Found nothing
Avast
Found nothing
AVG Antivirus
Found nothing
BitDefender
Found nothing
ClamAV
Found nothing
Dr.Web
Found nothing
F-Prot Antivirus
Found nothing
Fortinet
Found nothing
Kaspersky Anti-Virus
Found nothing
NOD32
Found nothing
Norman Virus Control
Found nothing
UNA
Found nothing
VirusBuster
Found nothing
VBA32
Found nothing


AVG

AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 5:20:44 PM 10/8/2006

+ Scan result:



C:\System Volume Information\_restore{E8E2A228-5A4E-4007-A6BE-8F69244E9A72}\RP19\A0005210.exe -> Dialer.CapreDeam.p : Cleaned.
C:\System Volume Information\_restore{E8E2A228-5A4E-4007-A6BE-8F69244E9A72}\RP35\A0009961.exe -> Dialer.CapreDeam.q : Cleaned.
:mozilla.61:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.62:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.63:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.103:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.138:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Addynamix : Cleaned.
:mozilla.275:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.74:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.146:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Clickzs : Cleaned.
:mozilla.147:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Clickzs : Cleaned.
:mozilla.69:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.
:mozilla.166:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.167:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.168:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.169:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Euroclick : Cleaned.
:mozilla.139:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.276:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Paycounter : Cleaned.
:mozilla.209:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.210:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.211:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.212:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned.
:mozilla.31:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned.
:mozilla.32:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned.
:mozilla.66:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.67:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.68:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.253:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Revenue : Cleaned.
:mozilla.272:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Sexcounter : Cleaned.
:mozilla.273:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Sexcounter : Cleaned.
:mozilla.269:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Sexlist : Cleaned.
:mozilla.236:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Sitestat : Cleaned.
:mozilla.21:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.22:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.23:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.25:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.26:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.170:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.171:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.172:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.89:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.93:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned.
:mozilla.283:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Yadro : Cleaned.
:mozilla.284:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Yadro : Cleaned.
:mozilla.277:C:\Documents and Settings\none1\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\cookies.txt -> TrackingCookie.Zedo : Cleaned.
C:\System Volume Information\_restore{E8E2A228-5A4E-4007-A6BE-8F69244E9A72}\RP32\A0007885.EXE -> Trojan.ShipUp.a : Cleaned.
C:\System Volume Information\_restore{E8E2A228-5A4E-4007-A6BE-8F69244E9A72}\RP33\A0009948.exe -> Trojan.ShipUp.a : Cleaned.
C:\System Volume Information\_restore{E8E2A228-5A4E-4007-A6BE-8F69244E9A72}\RP33\A0009949.exe -> Trojan.ShipUp.a : Cleaned.
C:\System Volume Information\_restore{E8E2A228-5A4E-4007-A6BE-8F69244E9A72}\RP33\A0009950.exe -> Trojan.ShipUp.a : Cleaned.
C:\System Volume Information\_restore{E8E2A228-5A4E-4007-A6BE-8F69244E9A72}\RP33\A0009951.exe -> Trojan.ShipUp.a : Cleaned.
C:\System Volume Information\_restore{E8E2A228-5A4E-4007-A6BE-8F69244E9A72}\RP33\A0009952.exe -> Trojan.ShipUp.a : Cleaned.
C:\System Volume Information\_restore{E8E2A228-5A4E-4007-A6BE-8F69244E9A72}\RP33\A0009953.exe -> Trojan.ShipUp.a : Cleaned.
C:\System Volume Information\_restore{E8E2A228-5A4E-4007-A6BE-8F69244E9A72}\RP34\A0009956.exe -> Trojan.ShipUp.a : Cleaned.
C:\System Volume Information\_restore{E8E2A228-5A4E-4007-A6BE-8F69244E9A72}\RP35\A0009960.EXE -> Trojan.ShipUp.a : Cleaned.


::Report end

Kapersky

KASPERSKY ONLINE SCANNER REPORT
Sunday, October 08, 2006 6:33:00 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 8/10/2006
Kaspersky Anti-Virus database records: 229895
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\

Scan Statistics:
Total number of scanned objects: 32077
Number of viruses found: 1
Number of infected objects: 1 / 0
Number of suspicious objects: 0
Duration of the scan process: 00:29:51

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\none1\Application Data\Teleca\Telecalib\Logging\Application logs\SpecificUSB_log.txt Object is locked skipped
C:\Documents and Settings\none1\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\none1\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\none1\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\none1\Local Settings\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\none1\Local Settings\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\none1\Local Settings\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\none1\Local Settings\Application Data\Mozilla\Firefox\Profiles\lp7rsvjr.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\none1\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\none1\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\none1\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\none1\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{E8E2A228-5A4E-4007-A6BE-8F69244E9A72}\RP39\change.log Object is locked skipped
C:\System Volume Information\_restore{E8E2A228-5A4E-4007-A6BE-8F69244E9A72}\RP4\A0002632.exe Infected: not-a-virus:RiskTool.Win32.Reboot.e skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
F:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.

HiJack

Logfile of HijackThis v1.99.1
Scan saved at 6:34:01 PM, on 10/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Documents and Settings\none1\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.1:3128
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 192.168.1.1;192.168.1.7;60.49.222.61;<local>
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1156905061000
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

Hope this helps....thanks...

[Deckard]

Well, that was easy. Well done, your logs are clean! Any more issues? If not, you should be good to go but we still have a few items we'd like to address.

Reset hidden/system files and folders

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Deselect the Show hidden files and folders option.
• Select the Hide file extensions for known types option.
• Select the Hide protected operating system files option.
• Click Yes to confirm and then click OK.

Clear Cookies
Clear your Firefox cookies. From the open browser, go to Tools>Options>Privacy>Cookies>Clear.


Reset System Restore

• Go to Start>Run, type SYSDM.CPL and press Enter.
• Select the System Restore tab.
• Check "Turn off System Restore on all drives" and click Apply.
• Now uncheck the same option and click OK.

Microsoft Updates
It is very important that you get all of the critical updates for your Operating System and Internet Explorer. Keeping your OS and browser up to date will help make you less susceptible to attacks by malware. Using Internet Explorer, please go to Microsoft's Windows Update and download all of the critical updates to help prevent possible re-infection.

Please ensure that you have already patched your system against these recent critical exploits:

• WMF exploit: KB912919
• VML exploit: KB925486

Enable Windows Auto Update:

• Go to Start>Run, type WUAUCPL.CPL and press Enter.
• Make sure "Keep my computer up to date" is checked.
• Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
• Click on "OK".

Malware Prevention
This is a good time to set up protection against further attacks. You might want to read Tony Klein's "How Did I Get Infected In The First Place?". At the minimum, you need an antivirus that is continually updated, a good firewall, a spyware blocker such as Spyware Blaster, and a real time spyware program such as Spyware Guard to prevent spyware intrusions. I also recommend IE-Spyad, which places over 4,000 websites and domains in the IE Restricted list, thus helping prevent attempts to re-infect your system. All of these have no-strings-attached free versions available. However, be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use but often have malware in them.

Two more articles you may want to read at your leisure are "KRC Anti-Spyware Tutorial" and "Making Internet Explorer Safer".

The following is a list of free software we recommend:

Antivirus
AV software should be updated at least once a week for optimum protection. Here are some free AV programs available for personal use. NOTE: Do not install more than one AV program because they will conflict with each other. Only pick one.

• AOL Active Virus Shield (powered by Kaspersky Antivirus)
• Avira PersonalEdition Classic
• Avast!
• AVG

Firewalls
A good firewall is the first-line of defense for your computer and will monitor incoming and outgoing traffic. NOTE: Microsoft's Firewall does not monitor outgoing traffic. If you are unfamiliar with how a firewall works, you can read "Understanding and Using Firewalls". Here are some free firewalls available for personal use:

• Sygate Personal Firewall
• ZoneAlarm
• Tiny Personal Firewall
• Sunbelt Kerio Personal Firewall
• Outpost Firewall PRO

Realtime Malware Prevention Tools
These programs actively watch your computer for possible malware-related changes and help prevent them. You can run more than one of these at a time.

• Spyware Guard
• Spybot Search & Destroy
• AdAware
• WinPatrol - with tutorial

Passive Malware Prevention Tools
These programs configure your computer to prevent known malware-related changes. You can have more than one of these at a time and they take up minimal resources.

• SpywareBlaster - Install & update SpywareBlaster with the latest definitions. After you have updated, click the button - enable protection for all unprotected items. Check regularly for updates.
• IE-Spyad - Extract to your desktop and double-click install.bat. Install options #2 and #4. IE-Spyad places more than 4,000 dubious domains in the IE Restricted list, which impairs attempts to infect your system. It prevents any downloads from the sites although you will still be able to connect to them. You can read more about it on it's homepage.
• MVPS Hosts File - extract and double-click the mvps.bat file. This will replace your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements, preventing your computer from connecting to those sites.
• McAfee SiteAdvisor - helps to warn you before you interact with a dangerous Web site. Works with both IE and Firefox.

Alternative Web Browsers
Using an alternative browser can help prevent malware from being installed without your knowledge, but may not work on all websites.

• Firefox
• Opera

Alternative Miscellaneous
Here are some alternatives that are worth looking into if you use their features:

• Trillian - an Instant Messenger client that speaks multiple IM services (AIM, Yahoo!, ICQ, MSN, etc.)
• Miranda-IM - another Instant Messenger client with multiple IM capabilities.
• Desktop Weather - A taskbar weather program that is free and resource light.

Please respond to this thread one more time so we can mark this thread as resolved.

[dandelion2005]

hello there. thanks for your help! it's resolved!!!