help!!! 5 adwares: dollarrevenue, wupd, ieplugin, sahagent, media-motor; with HJT log

[dagul]

i tried the bit defender and nothing was found..i was hoping panda would run like before but i don't know..maybe they have a problem or something..so what will we do now? like my system is clean?

[Sempurna]

Can you try Panda again? I believe it's up and running now. I just did a scan, and it was working.

[dagul]

i'm tried it twice in IE and whenever i click 'my computer' it says 0 files scanned and i've waited for like 10 minutes but it didn't start. i tried also local disks and it says the same thing. i disabled my avast anti virus because it detected panda as a virus(remember i told you that before?). so like can you please send me the exact link you used? maybe it will work..

[Sempurna]

Hi dagul,

This is the link I used:
http://www.pandasoftware.com/products/ActiveScan.htm

[dagul]

Hi sempurna,

I was browsing some sites and I came to this site where in one member has the same problem as mine. And one member told this person to e.g. turn of the firewall as it may block active x or something. Do you think that would work? I have a zone alarm turned on all the time and since I installed that firewall, I haven't used Panda so I was thinking it was affected. By the way, I tried the link and it's still the same. It's not working.

[Sempurna]

Hi dagul,

Yes, ZoneAlarm might do that. Or even your Avast. Or Windows Defender.

Try disabling ZA (temporarily) and see if you can use Panda. If that doesn't work, then disable Avast (temporarily) and try Panda again. Do the same for Windows Defender.

If the above didn't work, then please try this next.

Please open Notepad and copy and paste the text present inside the code box below (don't forget to copy and paste REGEDIT4 as well):

REGEDIT4

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\ActiveX Compatibility\{9a9307a0-7da4-4daf-b042-5009f29e09e1}]

Save this as fix.reg and change the "Save as type" to "All Files" and place it on your desktop.

It should look like this:

Double-click on it and when it asks you if you want to merge the contents to the registry, click "Yes" or "OK". You should receive a message that it was successful.

In case you still are unsure on how to create a REG file, please take a look HERE with screenshots.

REBOOT afterwards.... really important!


Then try Panda again. Let's see if this works.

[dagul]

i did what you said..still it didn't work..=(

what will we do now?

[Sempurna]

OK, this could be due to your browser security settings. Go into IE, click the Tools menu, scroll down to Internet Options, click the Security tab, and set all the settings there to default (for Internet, Local intranet, Trusted sites, Restricted sites).

[dagul]

I changes my browser settings, still it didn't start..=(

[Sempurna]

Hi dagul,

Let me ask the other helpers what could be the problem here. It could be Avast is stopping it.

[dagul]

Oh thank you so much for your help! I really appreciate it! =)

[Sempurna]

Hi dagul,

You're most welcome, dagul. No trouble at all.

OK, another helper has suggested that you uninstall Panda ActiveScan via Add/Remove Programs, then fix this next entry with HijackThis:

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab


Then, try to download and run Panda. Let me know how this goes.

[dagul]

Hey Sempurna,

I didn't find that entry in HiJackThis. I already removed it in add/remove programs

[Sempurna]

Hi dagul,

Could you try Panda again?

The only things that could be stopping you doing a scan at Panda is the security software on your system. You can do a Kaspersky and BitDefender scan, so they are not blocking those.

It would be not advisable to uninstall your security software to see which one is blocking Panda. Since you can do online scans at BitDefender and Kaspersky, those are pretty excellent online scanners.

If you'd like a third online scanner as an option, this is also a good one:

CLICK HERE to use the F-Secure Online Scanner:

• Click the "F-Secure Online Scanner Next Generation Beta" link.
• When prompted, choose to install the software.
• After the software has installed, click "Accept".
• Click "Custom Scan" and check the option for "Scan inside archives", then click "Start".
• The necessary scanner components and databases will then be downloaded, and the scan will then start automatically. Please be patient as this scan will take a while to complete.
• If any infections are found then once the scan has finished the "Cleaning" screen will be displayed. Click the "Automatic cleaning (recommended)" button.
• It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure.
• After cleaning has finished, then the "Finish" screen will be displayed. Click the "Show Report" button.
• In order to post the report, press CTRL + A on your keyboard to highlight all the text. Then copy and paste that information into this thread, along with a new HijackThis log.

[dagul]

I tried scanning again and this what came out..i disabled avast for a while because again it detected as a virus/worm..

Possible causes of this error are:

Not allowing the application's ActiveX control to be downloaded.

Problems with the Internet connection.

The error could be due to a download error or an installation error due to lack of hard disk space, privileges etc.,...

ok i will try that one..thanks!

[dagul]

here is the report from F-Secure

Scanning Report
Thursday, October 19, 2006 14:14:26 - 15:52:59
Computer name:
Scanning type: Scan system for viruses, rootkits, spyware
Target: C:\


--------------------------------------------------------------------------------

Result: 0 malware found

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 29617
System: 5005
Not scanned: 19
Actions:
Disinfected: 0
Renamed: 0
Deleted: 0
None: 0
Submitted: 0
Files not scanned:
C:\HIBERFIL.SYS
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM
C:\WINDOWS\SOFTWAREDISTRIBUTION\EVENTCACHE\{65966F5C-1D32-4D09-889F-C28EC6B7744B}.BIN
C:\Program Files\CA\eTrust PestPatrol\Quarantine\20060419230052.zip\0
C:\Program Files\CA\eTrust PestPatrol\Quarantine\20060425194404.zip\0
C:\Program Files\CA\eTrust PestPatrol\Quarantine\20060515141945.zip\0
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SpyHunter.zip\SpyHunter/support.log
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SpywareBOT.zip\DataBaseNew.ref
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SpywareBOT1.zip\CustomScan.stg
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SpywareBOT2.zip\sbRecovery.ini
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SpywareBOT3.zip\sbRecovery.ini
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SpywareBOT4.zip\log_2006_10_02_16_16_21.log
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SpywareBOT5.zip\SpywareBot.exe
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SpywareBOT6.zip\sbRecovery.reg

--------------------------------------------------------------------------------

Options
Scanning engines:
F-Secure AVP: 6.0.171, 2006-10-19
F-Secure Libra: 2.4.1, 2006-10-19
F-Secure Orion: 1.2.37, 2006-10-19
F-Secure Blacklight: 1.0.31, 0000-00-00
F-Secure Draco: 1.0.35, 2006-10-18
F-Secure Pegasus: 1.19.0, 2006-08-29
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX
Scan inside archives
Use Advanced heuristics

HJT log
Logfile of HijackThis v1.99.1
Scan saved at 421 PM, on 10/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Jannille Herda\Local Settings\Temp\_AZTMP6_\p2k-commander 3.3.0 Beta\P2kAutostart.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 11\MiniMavis.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [ymetray] "C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [P2kAutostart] C:\Documents and Settings\Jannille Herda\Local Settings\Temp\_AZTMP6_\p2k-commander 3.3.0 Beta\P2kAutostart.exe
O4 - Startup: Mavis Beacon Teaches Typing 11.lnk = C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 11\MiniMavis.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...9/mcinsctl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1154814675921
O16 - DPF: {8FD68625-2346-418A-8899-67CB36B1917F} (McciSM Class) - http://supportcenter.verizon.net/euserv/jsp/VOLAWeb.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols3/fscax.cab
O16 - DPF: {A30FBBDC-FA29-4606-8565-14AADCCA6708} (Rite Aid One Hour Photo Online Control) - https://photos.riteaid.com/control/R...hotoOnline.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...26/mcgdmgr.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/whatsnext/che...ivePreQual.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.games.yahoo.com/game...utLauncher.cab
O16 - DPF: {DB0474CC-8EF6-47FC-905B-23FC58A70817} (RegPropsCtrl Class) - https://download.verizon.net/sfp/Cab...WebInstall.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/game...ploader_v6.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontech.net/qm/fox/060...ie06071909.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...66/mcfscan.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

[Sempurna]

Hi dagul,

Your system is clean as a whistle.

Yep, it looks like Avast is somehow interfering with Panda. Would you like to replace Avast with a better FREE anti-virus? It is currently ranked #2 in the latest AV testing done here:
http://www.virus.gr/english/fullxml/default.asp?id=82

[dagul]

sure if it's better than avast..

you know what, i just read a post or something in this forum and they recommend that AV..is this the one you're referring to? http://www.download.com/AOL-Active-V...ml?tag=lst-0-1 thanks! you're the best!

[Sempurna]

Hi dagul,

Sorry for the late reply. My Internet connection has been down for the last 36 hours or so.

Yep, that's the one. Here are the general instructions on how to install it:

Please download Active Virus Shield (Powered by Kaspersky) and save it to your desktop.

• Please remember to register for your Activation Code using a legitimate email address.
• Double-click avs.msi to run the installer, but please uncheck "Install Security Toolbar" during the installation process:
  
  
  
  
  
  
• Then please update the program and run a systemwide scan. Allow it to neutralize all that it finds.
• When done, launch Active Virus Shield's main window.
  
  
  
  
  
  
• Click the Scan button on the left, and then click Detected.
  
  
  
  
  
  
• In the ensuing window, click the Save As button to save a copy of the log.
• Copy and paste that log in your next reply.

Note: You must only use 1 (one) AV at a time because if you have 2 or more AVs running at the same time, they will conflict with each other and make your security less reliable.


NEXT:

Please reboot your computer normally into Windows, and then please post the log from the Active Virus Shield scan and a new HijackThis log.

How are things running now?

[dagul]

hey! no worries..

anyway, do I have to scan all of the entries under protection and also do i need to scan critical areas, my computer, and startup objects? IS that the systemwide scan you're talking about?