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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 10-01-2006, 06:03 PM   #1 (permalink)
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Join Date: Oct 2006
Posts: 5
OS: WinXP Pro SP2


ad.firstadsolution pop ups

Hello,
I am preparing my new notebook and began receiving these annoying ad.firstadsolution pop ups when accessing my Firefox and IE browsers.
I have performed the 5 step process to rid myself of this issue, but to no avail!
I have run Ad-ware SE with the VX2 cleaner, Spybot Search and Destroy, CW Shredder along with Ewido and my Norton Internet Security. I have no malware in my Add/Remove program tab. There are no rogue programs installed and my WinXP Pro SP2 is up to date.

I am including my HijackThis log for your consideration....Please help!


Logfile of HijackThis v1.99.1
Scan saved at 5:41:43 PM, on 10/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WinTiles\WinTiles.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
c:\progra~1\intern~1\iexplore.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [secondmpeggluebody] C:\Documents and Settings\All Users\Application Data\Ante Part Second Mpeg\Rule regs.exe
O4 - HKLM\..\Run: [WinTiles] C:\Program Files\WinTiles\WinTiles.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [FlapMp3] C:\DOCUME~1\MARKRW~1\APPLIC~1\BODYBA~1\AnteOnlineAdmin.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1159599782875
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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Old 10-02-2006, 07:59 AM   #2 (permalink)
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Join Date: Apr 2005
Location: Ohio
Posts: 1,147
OS: XP


Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

In the meantime, make sure you subscribe to this thread so that you will receive an instant email when I have replied with a fix to your problem. You may do this by clicking the Thread Tools option at the top of your post and then clicking Subscribe to this thread. Then, make sure Instant Notification by email is selected and click Add Subscription

Please be patient with me during this time.
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Old 10-02-2006, 11:45 AM   #3 (permalink)
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Join Date: Apr 2005
Location: Ohio
Posts: 1,147
OS: XP


Downloads

NoLop

Please Download NoLop to your desktop from one of the links below...
Link 1
Link 2
Link 3
====================================================================================================

Tools

NoLop
  • First close any other programs you have running as this will require a reboot
  • Double click NoLop.exe to run it
  • Now click the button labelled "Search and Destroy"
    <<your computer will now be scanned for infected files>>
  • When scanning is finished you will be prompted to reboot only if infected, Click OK
  • Now click the "REBOOT" Button.
  • A Message should popup from NoLop. If not, double click the program again and it will finish Please Post the contents of C:NoLop.log along with a fresh HijackThis log
--If you receive an error, "mscomctl.ocx or one of its dependencies are not correctly registered," please download mscomctl.ocx to your system32 folder then rerun the program.
====================================================================================================

Online Virus/Spyware Scan

Panda Activescan

Perform an online scan with Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner
  1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
  2. Click Scan Now
  3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer
  • If it finds any malware, it will offer you a report.
  • Click on see report. Then click Save report
Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan

====================================================================================================

Tools

HiJackThis!

Please run a new HiJackThis! Scan and post the results with your next reply
====================================================================================================

Summary: Please make sure you have completed all of the steps above and include the following in your next post

New HiJackThis! Log
Panda ActiveScan Log
C:\NoLop.log
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Old 10-02-2006, 06:21 PM   #4 (permalink)
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Join Date: Oct 2006
Posts: 5
OS: WinXP Pro SP2


Here's the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 6:18:58 PM, on 10/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\WinTiles\WinTiles.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [secondmpeggluebody] C:\Documents and Settings\All Users\Application Data\Ante Part Second Mpeg\Rule regs.exe
O4 - HKLM\..\Run: [WinTiles] C:\Program Files\WinTiles\WinTiles.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [FlapMp3] C:\DOCUME~1\MARKRW~1\APPLIC~1\BODYBA~1\AnteOnlineAdmin.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1159599782875
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Here's the NOLOP log:

NoLop! Log by Skate_Punk_21

Fix running from: C:\Documents and Settings\Mark R Williams\Desktop
[10/2/2006]
[5:34:33 PM]

---Infection Files Found/Removed---
C:\WINDOWS\tasks\AF528C0291ED0102.job

Beginning Removal...
Rebooting...
Removing Lop's Leftover Files/Folders...
Editing Registry...
**Fix Complete!**

---Listing AppData sub directories---

C:\Documents and Settings\Administrator\Application Data\Identities
C:\Documents and Settings\Administrator\Application Data\Intuit
C:\Documents and Settings\Administrator\Application Data\Microsoft
C:\Documents and Settings\Administrator\Application Data\Spearit
C:\Documents and Settings\Administrator\Application Data\Symantec
C:\Documents and Settings\All Users\Application Data\Adobe
C:\Documents and Settings\All Users\Application Data\Ante Part Second Mpeg
C:\Documents and Settings\All Users\Application Data\Apple Computer
C:\Documents and Settings\All Users\Application Data\Cyberlink
C:\Documents and Settings\All Users\Application Data\Hp
C:\Documents and Settings\All Users\Application Data\Installshield
C:\Documents and Settings\All Users\Application Data\Intuit
C:\Documents and Settings\All Users\Application Data\Microsoft
C:\Documents and Settings\All Users\Application Data\Muvee Technologies
C:\Documents and Settings\All Users\Application Data\Roboform
C:\Documents and Settings\All Users\Application Data\Sbsi
C:\Documents and Settings\All Users\Application Data\Sonic
C:\Documents and Settings\All Users\Application Data\Spearit
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
C:\Documents and Settings\All Users\Application Data\Symantec
C:\Documents and Settings\Default User\Application Data\Identities
C:\Documents and Settings\Default User\Application Data\Intuit
C:\Documents and Settings\Default User\Application Data\Microsoft
C:\Documents and Settings\Default User\Application Data\Spearit
C:\Documents and Settings\Default User\Application Data\Symantec
C:\Documents and Settings\Localservice\Application Data\Microsoft
C:\Documents and Settings\Mark R Williams\Application Data\Adobe
C:\Documents and Settings\Mark R Williams\Application Data\Adobeum -- EMPTY Directory
C:\Documents and Settings\Mark R Williams\Application Data\Aignes
C:\Documents and Settings\Mark R Williams\Application Data\Body Base Dale
C:\Documents and Settings\Mark R Williams\Application Data\Cowon
C:\Documents and Settings\Mark R Williams\Application Data\Google
C:\Documents and Settings\Mark R Williams\Application Data\Help -- EMPTY Directory
C:\Documents and Settings\Mark R Williams\Application Data\Hp
C:\Documents and Settings\Mark R Williams\Application Data\Identities
C:\Documents and Settings\Mark R Williams\Application Data\Intuit
C:\Documents and Settings\Mark R Williams\Application Data\Lavasoft
C:\Documents and Settings\Mark R Williams\Application Data\Macromedia
C:\Documents and Settings\Mark R Williams\Application Data\Microsoft
C:\Documents and Settings\Mark R Williams\Application Data\Mozilla
C:\Documents and Settings\Mark R Williams\Application Data\Real
C:\Documents and Settings\Mark R Williams\Application Data\Spearit
C:\Documents and Settings\Mark R Williams\Application Data\Sun
C:\Documents and Settings\Mark R Williams\Application Data\Symantec
C:\Documents and Settings\Networkservice\Application Data\Microsoft

Here's the Activescan log:


Incident Status Location

Adware:adware/cws Not disinfected C:\Documents and Settings\Mark R Williams\Favorites\Insurance
Spyware:Cookie/Hitslink Not disinfected C:\Documents and Settings\Mark R Williams\Application Data\Mozilla\Firefox\Profiles\v5sx2gxa.default\cookies.txt[counter.hitslink.com/]
Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Mark R Williams\Application Data\Mozilla\Firefox\Profiles\v5sx2gxa.default\cookies.txt[.apmebf.com/]
Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Mark R Williams\Application Data\Mozilla\Firefox\Profiles\v5sx2gxa.default\cookies.txt[.qksrv.net/]
Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Mark R Williams\Application Data\Mozilla\Firefox\Profiles\v5sx2gxa.default\cookies.txt[.apmebf.com/]
Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Mark R Williams\Application Data\Mozilla\Firefox\Profiles\v5sx2gxa.default\cookies.txt[.qksrv.net/]
Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Mark R Williams\Application Data\Mozilla\Firefox\Profiles\v5sx2gxa.default\cookies.txt[.did-it.com/]
Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Mark R Williams\Application Data\Mozilla\Firefox\Profiles\v5sx2gxa.default\cookies.txt[.toplist.cz/]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Mark R Williams\Cookies\mark r williams@2o7[1].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Mark R Williams\Cookies\mark r williams@ad.yieldmanager[2].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Mark R Williams\Cookies\mark r williams@adrevolver[1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Mark R Williams\Cookies\mark r williams@adrevolver[2].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Mark R Williams\Cookies\mark r williams@atwola[1].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Mark R Williams\Cookies\mark r williams@questionmarket[2].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Mark R Williams\Cookies\mark r williams@tribalfusion[1].txt
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Old 10-03-2006, 03:49 PM   #5 (permalink)
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Join Date: Oct 2006
Posts: 5
OS: WinXP Pro SP2


bump...
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Old 10-04-2006, 09:57 AM   #6 (permalink)
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Eclipse2003's Avatar
 
Join Date: Apr 2005
Location: Ohio
Posts: 1,147
OS: XP


Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.
====================================================================================================

Showing Hidden files, folders, and system files and folders

Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled.

Also make sure that the System Files and Folders are showing / visible.

Uncheck the Hide protected operating system files option.
====================================================================================================

Downloads

Cleanup!

Cleanup! and install it. You will use this later.


FindLop

Download fl.zip
Extract the contents to a new folder on Desktop.
====================================================================================================

Rebooting in Safe Mode

Next, reboot your computer in SafeMode :
• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.
====================================================================================================
HiJackThis! Fixes

Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
O4 - HKLM\..\Run: [secondmpeggluebody] C:\Documents and Settings\All Users\Application Data\Ante Part Second Mpeg\Rule regs.exe
O4 - HKCU\..\Run: [FlapMp3] C:\DOCUME~1\MARKRW~1\APPLIC~1\BODYBA~1\AnteOnlineAdmin.exe

Please remember to close all other windows, including browsers then click Fix checked.
====================================================================================================

Deleting Files and Folders

Delete the following Folders indicated in BLUE if they still exist.

C:\Documents and Settings\Mark R Williams\Favorites\Insurance
C:\Documents and Settings\All Users\Application Data\Ante Part Second Mpeg
C:\Documents and Settings\Mark R Williams\Application Data\Body Base Dale


====================================================================================================

Tools

CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from Start > All Programs). Set the program up as follows:

Click Options
Move the slider button down to Custom CleanUp!

Check the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Uncheck the following :
  • Scan local drives for temporary files

Click OK, Press the CleanUp! button to start the program and reboot when prompted.
====================================================================================================

Clearing Cookies for Mozilla Firefox

Open Mozilla Firefox and click Tools and then go down and click Options

When the window opens up click on the Cookies tab and click Clear Cookies Now
====================================================================================================

Rebooting in Normal Mode


Reboot your system in Normal Mode.
====================================================================================================

Tools

FindLop

Within the folder, locate & double-click fl.bat.
It should produce a report at c:\findlop.txt. Post the contents of the report in your next reply.


HiJackThis!

Please run a new HiJackThis! Scan and post the results with your next reply
====================================================================================================

Summary: Please make sure you have completed all of the steps above and include the following in your next post

New HiJackThis! Log
FindLop Log
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Old 10-04-2006, 07:31 PM   #7 (permalink)
Registered User
 
Join Date: Oct 2006
Posts: 5
OS: WinXP Pro SP2


Here's the FindLop report:

Volume in drive C has no label.
Volume Serial Number is 1D69-9C14

Directory of C:\Documents and Settings\Administrator\Application Data

04/17/2006 05:00 AM <DIR> Identities
04/17/2006 07:11 AM <DIR> Intuit
09/25/2006 10:38 PM <DIR> Spearit
04/17/2006 07:25 AM <DIR> Symantec
0 File(s) 0 bytes
4 Dir(s) 58,428,698,624 bytes free
Volume in drive C has no label.
Volume Serial Number is 1D69-9C14

Directory of C:\Documents and Settings\All Users\Application Data

09/30/2006 08:53 AM <DIR> Adobe
09/30/2006 09:59 AM <DIR> Apple Computer
04/17/2006 07:14 AM <DIR> CyberLink
04/17/2006 07:14 AM <DIR> HP
04/17/2006 06:25 AM 373 hpzinstall.log
04/17/2006 06:46 AM <DIR> InstallShield
04/17/2006 07:11 AM <DIR> Intuit
04/17/2006 07:09 AM <DIR> muvee Technologies
09/29/2006 10:40 PM <DIR> RoboForm
04/17/2006 05:00 AM <DIR> SBSI
04/17/2006 06:25 AM <DIR> Sonic
09/25/2006 10:38 PM <DIR> Spearit
10/01/2006 09:41 PM <DIR> Spybot - Search & Destroy
10/02/2006 05:46 PM <DIR> Symantec
10/02/2006 08:43 PM <DIR> Windows Genuine Advantage
1 File(s) 373 bytes
14 Dir(s) 58,428,694,528 bytes free
Volume in drive C has no label.
Volume Serial Number is 1D69-9C14

Directory of C:\Documents and Settings\Mark R Williams\Application Data

09/30/2006 08:56 AM <DIR> Adobe
09/30/2006 08:57 AM <DIR> AdobeUM
09/30/2006 09:11 AM <DIR> aignes
09/30/2006 09:54 AM <DIR> COWON
09/30/2006 09:28 AM <DIR> Google
09/27/2006 11:23 AM <DIR> Help
09/29/2006 11:58 PM <DIR> HP
04/17/2006 05:00 AM <DIR> Identities
04/17/2006 07:11 AM <DIR> Intuit
09/30/2006 10:53 PM <DIR> Lavasoft
09/30/2006 08:29 PM <DIR> Macromedia
10/02/2006 08:32 PM <DIR> Microsoft Web Folders
09/29/2006 09:12 PM <DIR> Mozilla
10/03/2006 09:44 PM <DIR> Real
09/25/2006 10:38 PM <DIR> Spearit
09/26/2006 09:32 PM <DIR> Sun
10/02/2006 05:46 PM <DIR> Symantec
0 File(s) 0 bytes
17 Dir(s) 58,428,694,528 bytes free
Volume in drive C has no label.
Volume Serial Number is 1D69-9C14

Directory of C:\Documents and Settings\Default User\Application Data

09/25/2006 10:38 PM <DIR> .
09/25/2006 10:38 PM <DIR> ..
08/06/2004 10:53 PM 62 desktop.ini
1 File(s) 62 bytes
2 Dir(s) 58,428,682,240 bytes free
Volume in drive C has no label.
Volume Serial Number is 1D69-9C14

Directory of C:\Documents and Settings\LocalService\Application Data

Volume in drive C has no label.
Volume Serial Number is 1D69-9C14

Directory of C:\Documents and Settings\NetworkService\Application Data

[TRACE] Enumerating jobs and queues
[TRACE] Activating job 'AppleSoftwareUpdate.job'
[TRACE] Printing all job properties

ApplicationName: 'C:\Program Files\Apple Software Update\SoftwareUpdate.exe'
Parameters: '-Task'
WorkingDirectory: ''
Comment: ''
Creator: 'SYSTEM'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 00/00/0000 0:00:00
NextRun: 10/10/2006 19:44:00
StartError: SCHED_S_TASK_HAS_NOT_RUN
ExitCode: 0
Status: SCHED_S_TASK_HAS_NOT_RUN
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 0
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Weekly
WeeksInterval: 1
DaysOfTheWeek: ..T....
StartDate: 09/30/2006
EndDate: 00/00/0000
StartTime: 19:44
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


[TRACE] Activating job 'Norton AntiVirus - Run Full System Scan - Mark R Willia
ms.job'
[TRACE] Printing all job properties

ApplicationName: 'c:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe'
Parameters: '/TASK:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"'
WorkingDirectory: ''
Comment: 'This is a schedule scan task from Norton AntiVirus.'
Creator: 'Mark R Williams'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 00/00/0000 0:00:00
NextRun: 10/06/2006 20:00:00
StartError: SCHED_S_TASK_HAS_NOT_RUN
ExitCode: 0
Status: SCHED_S_TASK_HAS_NOT_RUN
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Weekly
WeeksInterval: 1
DaysOfTheWeek: .....F.
StartDate: 09/26/2006
EndDate: 00/00/0000
StartTime: 20:00
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


[TRACE] Activating job 'Warranty Reminder 11 Months.job'
[TRACE] Printing all job properties

ApplicationName: 'c:\hp\bin\cloaker.exe'
Parameters: 'c:\\windows\\system32\\pcintro\\reminder\\Warranty\months.bat'
WorkingDirectory: 'c:\hp\bin'
Comment: ''
Creator: 'Mark R Williams'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 00/00/0000 0:00:00
NextRun: 03/17/2007 7:00:00
StartError: SCHED_S_TASK_HAS_NOT_RUN
ExitCode: 0
Status: SCHED_S_TASK_HAS_NOT_RUN
ScheduledWorkItem Flags:
DeleteWhenDone = 1
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 0
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Daily
DaysInterval: 1
StartDate: 03/17/2007
EndDate: 04/03/2007
StartTime: 07:00
MinutesDuration: 1440
MinutesInterval: 15
Flags:
HasEndDate = 1
KillAtDuration = 0
Disabled = 0


Here's the HiJackThis Log:

Logfile of HijackThis v1.99.1
Scan saved at 7:29:25 PM, on 10/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\WinTiles\WinTiles.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\NAVW32.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [WinTiles] C:\Program Files\WinTiles\WinTiles.exe
O4 - HKLM\..\Run: [SBAutoUpdate] "C:\Program Files\SpywareBlaster\sbautoupdate.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1159599782875
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

How does everythingook now?
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Old 10-05-2006, 06:57 PM   #8 (permalink)
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Uninstall

Please uninstall Ewido via Add/Remove Programs and then reboot your computer into Normal Mode
====================================================================================================

Downloads

AVG Anti-Spyware

Download AVG Anti-Spyware
  • Install AVG Anti-Spyware
  • Double-click the icon on Desktop to launch AVG Anti-Spyware
You will need to update AVG Anti-Spyware to the latest definition files.
  • On the top of the main screen click Shield
  • Click the word active to change it to inactive
  • On the top of the main screen click Update.
  • Then click on Start Update. The update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
When you have finished updating, EXIT AVG Anti-Spyware. Do Not run a scan just yet, we will shortly.

---------------------------------------------------------------------------------------------
====================================================================================================

Rebooting in Safe Mode

Next, reboot your computer in SafeMode :
• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.
====================================================================================================

AVG Anti-Spyware

Run AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click on the Scan tab
  • Click Complete System Scan to begin scanning.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).
Restart in normal mode.
====================================================================================================

Now please follow the next steps to prevent further infections:


Rehide System and hidden files

  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Deselect the Show hidden files and folders option.
  • Select the Hide file extensions for known types option.
  • Select the Hide protected operating system files option.
  • Click Yes to confirm.
  • Click OK.

Setting a clean restore point


To turn off System Restoreclick Start > Right Click My Computer > Properties. Click the System Restore tab and Check "Turn off System Restore" or "Turn off System Restore on all drives" Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK.

To turn System Restore back on Uncheck "Turn off System Restore" or "Turn off System Restore on all drives." Click Apply, and then OK.


Microsoft Updates

It is very important that you get all of the critical updates for your Operating System and Internet Explorer. Please go to Microsoft and download all the critical updates to help prevent possible re-infection.


Spyware Prevention

This is a good time to set up protection against further attacks. Read How Did I Get Infected In The First Place?. You need an antivirus that is continually updated, a good firewall, a spyware blocker such as Spyware Blaster, and a real time spyware program such as Spyware Guard, to prevent spyware intrusions. IE-Spyad is another excellent program that places over 4000 websites and domains in the IE Restricted list, which will help prevent attempts to infect your system. All of the above have good free versions available. However, be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

More information and downloads are available at the following links:

Spyware Blaster

Spyware Guard
IE-Spyad

Let me know if you have any other problems. If not you should be good to go.
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Old 10-05-2006, 11:25 PM   #9 (permalink)
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Thanks very much!
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Old 10-06-2006, 05:23 AM   #10 (permalink)
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No problem at all
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