Italian Dialer

kbragg · 06-16-2006, 12:56 PM

Hi Everyone,

I have been trying to remove this dialer for weeks and cannot seem to get rid of it, It constanly renews itself. It posts a message in Italian warning me of a high priced dial up line it wants to connect to, which of course I have refused.
I ahve tried Norton, Adaware, Spybot and destroy and several others and it is never detected.

I get the following message:

Il software di connessione-navigazione. QUESTO SOFTWARE E' ESENTE DA VIRUS AL 100%. Attenzione! procedendo accetti le condizioni di utilizzo del software e dichiari di aver compiuto 18 anni. Il costo del collegamento e' di zero euro (euro 0.00) al minuto piu' dodici euro e cinquanta centesimi (euro 15.00) IVA INCLUSA di scatto alla risposta, la durata della connessione e' di ventisei minuti (26 min) consecutivi. Se accetti clicca su: Accetto. BUON DIVERTIMENTO

Enclosed is my Hijack this file:

Logfile of HijackThis v1.97.7
Scan saved at 9:53:41 PM, on 6/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\NICServ.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Intuit\DatabaseServer\QBPOSDBService.exe
C:\Program Files\Common Files\Intuit\DatabaseServer\QBDBMgrN.exe
C:\Program Files\Common Files\Intuit\DatabaseServer\QBDBMgrN.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\TPWRTRAY.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\system32\TDispVol.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\OdHost.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\WPC54Cfg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe RAR\Acrobat\Acrobat.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Documents and Settings\Kimberly Bragg\Desktop\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.nytimes.com//?oref=login"); (C:\Documents and Settings\Kimberly Bragg\Application Data\Mozilla\Profiles\default\mzn183hz.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Kimberly Bragg\Application Data\Mozilla\Profiles\default\mzn183hz.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe RAR\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe RAR\Acrobat\AcroIEFavClient.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [TDispVol] TDispVol.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O4 - Global Startup: Wireless-G Notebook Adapter with SpeedBooster Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\Startup.exe
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downlo...?1079776168799
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/288e7bb2...p/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1137538802410
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1137538771616
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.co...948.2938541667
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D4A1DA6-C067-4743-9C8D-8854CA4518FA}: NameServer = 206.13.29.12,206.13.30.12

I hope someone can help me get rid of this pest. It is filling up my temp files like crazy.I keep removing them but to no avail.

Thanks

Vikesrock8411 · 06-16-2006, 03:11 PM

Hello and welcome to TSF

I reccommend you Subscribe to this thread so you are notified of any replies via email. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

There isn't much showing in your log, so we'll try a general cleaning and see what turns up.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

Downloads(make sure to save these in a permanent location)
Cleanup!- Install it. You will use this later.

*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.

Ewido Security Suite

Install Ewido Security Suite
When installing, under "Additional Options" uncheck..
- Install background guard
- Install scan via context menu
Double-click the icon on Desktop to launch Ewido

You will need to update Ewido to the latest definition files.

On the left hand side of the main screen click update.
Then click on Start Update.

The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.

Next, please reboot your computer in SafeMode by doing the following:

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear
Select the first option, to run Windows in Safe Mode.

Tools
Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:

Empty Recycle Bins
Delete Cookies
Delete Prefetch files
Cleanup! All Users
Click on the "Temporary Files" and uncheck the box for "Scan drives for file matching" if it’s checked.

Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted. If prompted to reboot, click No.

Run Ewido with it's updated definitions:(...it's important that all windows must be closed)

Click Scanner
Click Complete System Scan to begin scanning.
Click OK when prompted to clean files

With the first file it prompts to clean, select the option:

"Perform action on all infections"
Choose clean and click OK.

Once finished, click the Save report button & save the report to your desktop

** This scan may take over an hour, after choosing the action for the first item you do not need to stay at the PC.

Reboot your system in Normal Mode.

Online Scans
Perform an online scan with Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner

Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
Click Scan Now
Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

If it finds any malware, it will offer you a report.
Click on see report. Then click Save report

Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan

In your next post please include:

Panda Activescan Log
Ewido Log
A new Hijackthis! Log

kbragg · 06-19-2006, 04:14 AM

I have used the Ewido security download and it has removed the dialer. I was hesitant to install CleanUP as I have Outlook 2003 and it proclaims there might be some problems, after the clean up. The only remaining problem I seem to ahve is I am receiving blank e-mail wihtout a sender name or subject or content. Are they related in any way to my original problem or is dit just a spam annoyance. MANY MANY thanks to Vikesrock8411

Vikesrock8411 · 06-19-2006, 11:22 AM

That does not sound like it is related tou your original problem. It sounds like it is either Spam or an issue with Outlook.

Your log appears to be clean. If you still have any problems let me know and we will work on diagnosing those through other means. If not, there are just a few more things to go through to finish this off and help prevent future infections. Please post one more time even if you have no problems so we can mark this thread as resolved.

Setting a new Restore Point
Go to Start >> Run - type control sysdm.cpl,,4 & press Enter.

Tick the checkbox - Turn off System Restore on all drives
Click Apply
Turn it back 'On' by unticking the same checkbox & click OK

Windows Update
Make sure to get the latest updates for Windows and Internet Explorer at Microsoft Update Site.

Prevention
A good virus scanner is a necessity in today's computer environment. Many virus scanners include active components that protect you from infection without even running a scan. Some good free antivirus programs include:
AVG Free
Avast! Home Edition (Antivirus & Firewall)
AntiVir

A firewall is the first line of defense standing between the internet and your computer. Some good free firewalls are:
Zone Alarm
Outpost
Tiny Personal Firewall
Sunbelt Kerio Personal Firewall

Adaware SE and Spybot SD are a pair of anti-spyware scanners that should be run every week or two. Although there is some overlap there are many pieces of malware that is caught by one of these and not the other, therefore it is recommended you use both to compliment each other. Spybot also contains two other useful pieces. The first is "Immunize", this helps protect your computer against known exploits. The second is "TeaTimer", with this feature enabled you will receive notifications of all changes to the registry such as programs adding themselves to start-up and you default search page being changed.

Spyware Blaster is a powerful tool that prevents "drive-by" downloads and other unwanted installations. It also uses no system resources, run it once and you're all set. Spyware Guard Is a realtime protection engine to guard your computer from spyware. This program does for spyware what an antivirus program does for viruses.

IE-Spyad is a program that only needs to be run once to protect you from many malicious sites. It adds domains of known adware companies into the Restricted List of Internet Explorer, preventing them from performing malicious actions on your PC.

The MVPS HOSTS file is a file you can download and use to replace your regular hosts file. It prevents many sites from performing malicious actions by blocking the sites from ever being accessed.

Together these programs form a powerful barrier between the Internet and your computer. However, all the programs stand alone and feel free to eliminate any you are not comfortable with. Any protection you add to your PC is better than no protection at all.

Alternative Programs
Here are some alternatives that are either less suceptible than others to malware or don't contain malware where similar programs do.

Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

Desktop Weather - Free taskbar weather program that is free, malware free, and resource light.

Firefox - This is an increasingly popular alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.

kbragg · 06-19-2006, 11:25 PM

Dear VIkesrock8411,
I have reset the sytem restore and everything continues to be working well. Again, many thanks.

06-16-2006, 12:56 PM	#1 (permalink)
kbragg Registered User Join Date: Jun 2006 Posts: 17 OS: XP	Italian Dialer Hi Everyone, I have been trying to remove this dialer for weeks and cannot seem to get rid of it, It constanly renews itself. It posts a message in Italian warning me of a high priced dial up line it wants to connect to, which of course I have refused. I ahve tried Norton, Adaware, Spybot and destroy and several others and it is never detected. I get the following message: Il software di connessione-navigazione. QUESTO SOFTWARE E' ESENTE DA VIRUS AL 100%. Attenzione! procedendo accetti le condizioni di utilizzo del software e dichiari di aver compiuto 18 anni. Il costo del collegamento e' di zero euro (euro 0.00) al minuto piu' dodici euro e cinquanta centesimi (euro 15.00) IVA INCLUSA di scatto alla risposta, la durata della connessione e' di ventisei minuti (26 min) consecutivi. Se accetti clicca su: Accetto. BUON DIVERTIMENTO Enclosed is my Hijack this file: Logfile of HijackThis v1.97.7 Scan saved at 9:53:41 PM, on 6/16/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\brsvc01a.exe C:\WINDOWS\system32\brss01a.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\WINDOWS\system32\Brmfrmps.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\NICServ.exe C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Common Files\Intuit\DatabaseServer\QBPOSDBService.exe C:\Program Files\Common Files\Intuit\DatabaseServer\QBDBMgrN.exe C:\Program Files\Common Files\Intuit\DatabaseServer\QBDBMgrN.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\TFNF5.exe C:\WINDOWS\system32\TPWRTRAY.EXE C:\WINDOWS\System32\ezSP_Px.exe C:\WINDOWS\system32\TDispVol.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe C:\Program Files\Brother\ControlCenter2\brctrcen.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\OdHost.exe C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\WPC54Cfg.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Adobe RAR\Acrobat\Acrobat.exe C:\WINDOWS\system32\WISPTIS.EXE C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE C:\Documents and Settings\Kimberly Bragg\Desktop\HijackThis.exe C:\Program Files\Mozilla Firefox\firefox.exe R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.nytimes.com//?oref=login"); (C:\Documents and Settings\Kimberly Bragg\Application Data\Mozilla\Profiles\default\mzn183hz.slt\prefs.js) N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Kimberly Bragg\Application Data\Mozilla\Profiles\default\mzn183hz.slt\prefs.js) O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe RAR\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe RAR\Acrobat\AcroIEFavClient.dll (file missing) O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe O4 - HKLM\..\Run: [TFNF5] TFNF5.exe O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe O4 - HKLM\..\Run: [TDispVol] TDispVol.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe O4 - Global Startup: Wireless-G Notebook Adapter with SpeedBooster Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\Startup.exe O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downlo...?1079776168799 O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/288e7bb2...p/RdxIE601.cab O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1137538802410 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1137538771616 O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.co...948.2938541667 O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{7D4A1DA6-C067-4743-9C8D-8854CA4518FA}: NameServer = 206.13.29.12,206.13.30.12 I hope someone can help me get rid of this pest. It is filling up my temp files like crazy.I keep removing them but to no avail. Thanks

06-16-2006, 03:11 PM	#2 (permalink)
Vikesrock8411 Analyst, Security Team Join Date: Jun 2005 Posts: 3,065 OS: Windows XP	Hello and welcome to TSF I reccommend you Subscribe to this thread so you are notified of any replies via email. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe. There isn't much showing in your log, so we'll try a general cleaning and see what turns up. Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions. Downloads(make sure to save these in a permanent location) Cleanup!- Install it. You will use this later. NOTE Cleanup deletes EVERYTHING out of temporary folders and does not make backups. Ewido Security Suite Install Ewido Security Suite When installing, under "Additional Options" uncheck.. Install background guard Install scan via context menu Double-click the icon on Desktop to launch Ewido You will need to update Ewido to the latest definition files. On the left hand side of the main screen click update. Then click on Start Update. The update will start and a progress bar will show the updates being installed. If you are having problems with the updater, you can use this link to manually update Ewido When you have finished updating, EXIT Ewido. Next, please reboot your computer in SafeMode by doing the following: Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, press F8. Instead of Windows loading as normal, a menu should appear Select the first option, to run Windows in Safe Mode. Tools Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows: Click "Options..." Move the arrow down to "Custom CleanUp!" Put a check next to the following: Empty Recycle Bins Delete Cookies Delete Prefetch files Cleanup! All Users Click on the "Temporary Files" and uncheck the box for "Scan drives for file matching" if it’s checked. Click OK Press the CleanUp!* button to start the program. Reboot/logoff when prompted. If prompted to reboot, click No. Run Ewido with it's updated definitions:(...it's important that all windows must be closed) Click Scanner Click Complete System Scan to begin scanning. Click OK when prompted to clean files With the first file it prompts to clean, select the option: "Perform action on all infections" Choose clean and click OK. Once finished, click the Save report button & save the report to your desktop This scan may take over an hour, after choosing the action for the first item you do not need to stay at the PC. Reboot your system in Normal Mode. Online Scans Perform an online scan with Internet Explorer with Panda ActiveScan click on "Free use ActiveScan" located on the top right hand corner Click Scan your PC & a 'pop up' window shall appear. ensure that your pop up blocker doesn't block it Click Scan Now* Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls Begin the scan by selecting My Computer If it finds any malware, it will offer you a report. Click on see report. Then click Save report Post the contents of the report in your next reply You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report. Turn off the real time scanner of any existing antivirus program while performing the online scan In your next post please include: Panda Activescan Log Ewido Log A new Hijackthis! Log __________________

06-19-2006, 11:22 AM	#4 (permalink)
Vikesrock8411 Analyst, Security Team Join Date: Jun 2005 Posts: 3,065 OS: Windows XP	That does not sound like it is related tou your original problem. It sounds like it is either Spam or an issue with Outlook. Your log appears to be clean. If you still have any problems let me know and we will work on diagnosing those through other means. If not, there are just a few more things to go through to finish this off and help prevent future infections. Please post one more time even if you have no problems so we can mark this thread as resolved. Setting a new Restore Point Go to Start >> Run - type control sysdm.cpl,,4 & press Enter. Tick the checkbox - Turn off System Restore on all drives Click Apply Turn it back 'On' by unticking the same checkbox & click OK Windows Update Make sure to get the latest updates for Windows and Internet Explorer at Microsoft Update Site. Prevention A good virus scanner is a necessity in today's computer environment. Many virus scanners include active components that protect you from infection without even running a scan. Some good free antivirus programs include: AVG Free Avast! Home Edition (Antivirus & Firewall) AntiVir A firewall is the first line of defense standing between the internet and your computer. Some good free firewalls are: Zone Alarm Outpost Tiny Personal Firewall Sunbelt Kerio Personal Firewall Adaware SE and Spybot SD are a pair of anti-spyware scanners that should be run every week or two. Although there is some overlap there are many pieces of malware that is caught by one of these and not the other, therefore it is recommended you use both to compliment each other. Spybot also contains two other useful pieces. The first is "Immunize", this helps protect your computer against known exploits. The second is "TeaTimer", with this feature enabled you will receive notifications of all changes to the registry such as programs adding themselves to start-up and you default search page being changed. Spyware Blaster is a powerful tool that prevents "drive-by" downloads and other unwanted installations. It also uses no system resources, run it once and you're all set. Spyware Guard Is a realtime protection engine to guard your computer from spyware. This program does for spyware what an antivirus program does for viruses. IE-Spyad is a program that only needs to be run once to protect you from many malicious sites. It adds domains of known adware companies into the Restricted List of Internet Explorer, preventing them from performing malicious actions on your PC. The MVPS HOSTS file is a file you can download and use to replace your regular hosts file. It prevents many sites from performing malicious actions by blocking the sites from ever being accessed. Together these programs form a powerful barrier between the Internet and your computer. However, all the programs stand alone and feel free to eliminate any you are not comfortable with. Any protection you add to your PC is better than no protection at all. Alternative Programs Here are some alternatives that are either less suceptible than others to malware or don't contain malware where similar programs do. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN) Desktop Weather - Free taskbar weather program that is free, malware free, and resource light. Firefox - This is an increasingly popular alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness. __________________

06-19-2006, 04:14 AM	#3 (permalink)
kbragg Registered User Join Date: Jun 2006 Posts: 17 OS: XP	I have used the Ewido security download and it has removed the dialer. I was hesitant to install CleanUP as I have Outlook 2003 and it proclaims there might be some problems, after the clean up. The only remaining problem I seem to ahve is I am receiving blank e-mail wihtout a sender name or subject or content. Are they related in any way to my original problem or is dit just a spam annoyance. MANY MANY thanks to Vikesrock8411

06-19-2006, 11:25 PM	#5 (permalink)
kbragg Registered User Join Date: Jun 2006 Posts: 17 OS: XP	Dear VIkesrock8411, I have reset the sytem restore and everything continues to be working well. Again, many thanks.