Moving files from a once-hijacked PC to a new PC

canterkel · 06-06-2006, 12:07 PM

Hi all,
Back in December, the wonderful folks here assisted me in resolving some issues with my PC. Well, it's time to move on to a brand spanking new PC and I'm concerned about moving files from this one to the new one. See, I don't think I ever resolved all of the issues with this machine, but once it started working well enough, well, I stopped dealing with it.

Do you have any advice about moving files? I wouldn't want to infect or otherwise harm the new PC. To be honest, I don't think I ever knew what, specifically, was wrong with the computer. It all started because I could not update and run Adaware.

Thank you kindly for your time.

Kelly

**POADB** · 06-06-2006, 01:49 PM

Welcome back to TSF.

A common problem when users do not stick with an analyst is re-infection. Have you noticed any new behavioural changes with the current PC?

Have you run any Virus Scans?

When transferring files, it's wise to only transfer Data.. for example pictures or documents that you have created. If you transfer EXE's, make sure you need them or know what they are.

Otherwise, complete an online virus scan and post the results here.

Download and install CleanUp!. Do NOT run it yet.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:

Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following:
- Empty Recycle Bins
- Delete Cookies
- Delete Prefetch files
- Cleanup! All Users
- Click on the “Temporary Files” and uncheck the box for “Scan drives for file matching” if it’s checked.
Click OK

Press the CleanUp! button to start the program. Reboot/logoff when prompted.

WARNING - CleanUp! will delete all files and folders contained within Temporary Directories. If you knowingly have items you would like to keep that are stored in these locations; Move Them Now!!!

Perform an online scan with Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner

Click Check Now & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
Enter your e-mail address, country, and state & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

If it finds any malware, it will offer you a report.

Please ignore any entry it finds and wants you to buy the program for removal as we will address this later.

Click on see report. Then click Save report

Please post that log in your next reply.

canterkel · 06-08-2006, 02:15 PM

Thanks for the quick reply.
I ran CleanUp and then Panda Scan. Below is the Panda log. Doesn't look like much going on. I will say, that this is the same item we had trouble with back in December/January, but I thought we managed to find the Sent Items folder and delete it. Regardless, that folder is no longer in that location, at least not that I can see.
I would be moving my .pst files to the new machine, so if something is infected in there I'm thinking it would be prudent to resolve it, right?
Thanks for your help!

Incident: Virus:W97M/Marker.AO Status: Disinfected
Location: Personal Folders\Sent Items\Web site\Web site structure\New website tructure.doc

**POADB** · 06-09-2006, 12:03 AM

If that was the only item found by Panda, then Pand cleaned it, as indicated by Disinfected in the description line.

Your computer is clean.

canterkel · 06-09-2006, 06:34 AM

Thanks! Your help is very much appreciated!
Have a great weekend.

06-06-2006, 12:07 PM	#1 (permalink)
canterkel Registered User Join Date: Dec 2005 Location: Virginia Posts: 33 OS: WinXP	Moving files from a once-hijacked PC to a new PC Hi all, Back in December, the wonderful folks here assisted me in resolving some issues with my PC. Well, it's time to move on to a brand spanking new PC and I'm concerned about moving files from this one to the new one. See, I don't think I ever resolved all of the issues with this machine, but once it started working well enough, well, I stopped dealing with it. Do you have any advice about moving files? I wouldn't want to infect or otherwise harm the new PC. To be honest, I don't think I ever knew what, specifically, was wrong with the computer. It all started because I could not update and run Adaware. Thank you kindly for your time. Kelly

06-06-2006, 01:49 PM	#2 (permalink)
POADB Moderator, Microsoft Support Join Date: Jul 2004 Location: United Kingdom Posts: 6,420 OS: XP SP2	Welcome back to TSF. A common problem when users do not stick with an analyst is re-infection. Have you noticed any new behavioural changes with the current PC? Have you run any Virus Scans? When transferring files, it's wise to only transfer Data.. for example pictures or documents that you have created. If you transfer EXE's, make sure you need them or know what they are. Otherwise, complete an online virus scan and post the results here. Download and install CleanUp!. Do NOT run it yet. Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows: Click "Options..." Move the arrow down to "Custom CleanUp!" Put a check next to the following: Empty Recycle Bins Delete Cookies Delete Prefetch files Cleanup! All Users Click on the “Temporary Files” and uncheck the box for “Scan drives for file matching” if it’s checked. Click OK Press the CleanUp! button to start the program. Reboot/logoff when prompted. WARNING - CleanUp! will delete all files and folders contained within Temporary Directories. If you knowingly have items you would like to keep that are stored in these locations; Move Them Now!!! Perform an online scan with Internet Explorer with Panda ActiveScan click on "Free use ActiveScan" located on the top right hand corner Click Check Now** & a 'pop up' window shall appear. ensure that your pop up blocker doesn't block it Enter your e-mail address, country, and state & click Scan Now* ...begins downloading 8 MB Panda's ActiveX controls Begin the scan by selecting My Computer If it finds any malware, it will offer you a report. Please ignore any entry it finds and wants you to buy the program for removal as we will address this later. Click on see report. Then click Save report Please post that log in your next reply. __________________

06-09-2006, 12:03 AM	#4 (permalink)
POADB Moderator, Microsoft Support Join Date: Jul 2004 Location: United Kingdom Posts: 6,420 OS: XP SP2	If that was the only item found by Panda, then Pand cleaned it, as indicated by Disinfected in the description line. Your computer is clean. __________________

06-08-2006, 02:15 PM	#3 (permalink)
canterkel Registered User Join Date: Dec 2005 Location: Virginia Posts: 33 OS: WinXP	Thanks for the quick reply. I ran CleanUp and then Panda Scan. Below is the Panda log. Doesn't look like much going on. I will say, that this is the same item we had trouble with back in December/January, but I thought we managed to find the Sent Items folder and delete it. Regardless, that folder is no longer in that location, at least not that I can see. I would be moving my .pst files to the new machine, so if something is infected in there I'm thinking it would be prudent to resolve it, right? Thanks for your help! Incident: Virus:W97M/Marker.AO Status: Disinfected Location: Personal Folders\Sent Items\Web site\Web site structure\New website tructure.doc

06-09-2006, 06:34 AM	#5 (permalink)
canterkel Registered User Join Date: Dec 2005 Location: Virginia Posts: 33 OS: WinXP	Thanks! Your help is very much appreciated! Have a great weekend.