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#1 (permalink) |
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Registered User
Join Date: Oct 2005
Posts: 70
OS: xp
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help on hijackthis
Hi, I am helping my neighbour on his computer, I tried to install norton antivirus 2005 but I can't seem to do it.
I removed all the components and then restarted in safe mode but it still won't let me so I decided to do a Kaspersky scan and there's alot of viruses, I think that may be why it won't install. Anyway, I'll also post the hijack this log here and when all is fixed I will try again and if that doesn't work I'll post on the software thread in this forum. Anyway let's try to get all the virusses out first, and then we'll see. Ow by the way the reason that Norton won't load it says is error message 9999,171. But I did everything they said on their trouble shooting page and I think it must be because of the virusses. I will download and run Ewido while I am waiting for your reply. thanks in advance, Also there is this annoying pop-up blocker (so-called) called Spyware Doctor I think that might be mal-ware too. Edo Kaspersky log: [KASPERSKY ON-LINE SCANNER REPORT Friday, May 26, 2006 8:17:49 AM Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky On-line Scanner version: 5.0.78.0 Kaspersky Anti-Virus database last update: 26/05/2006 Kaspersky Anti-Virus database records: 184608 Scan Settings Scan using the following antivirus database standard Scan Archives true Scan Mail Bases true Scan Target My Computer C:\ D:\ E:\ F:\ G:\ H:\ I:\ Scan Statistics Total number of scanned objects 65759 Number of viruses found 12 Number of infected objects 19 Number of suspicious objects 0 Duration of the scan process 12:56:49 Infected Object Name Virus Name Last Action C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\068B35E5.dll Infected: Virus.Win32.Nsag.b skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\123F1DF9.exe Infected: Trojan.Win32.Small.ev skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1EA45867.cla Infected: Exploit.Java.ByteVerify skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2FED4DEE.tmp Infected: Trojan.Java.ClassLoader.d skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\34553A6B.dll Infected: Trojan.Win32.P2E.bt skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\34586467.exe Infected: Trojan.Win32.P2E.bs skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4ADC4E5D.tmp Infected: Trojan.Java.ClassLoader.h skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\61092B45.cla Infected: Exploit.Java.ByteVerify skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\61092B45.zip/BlackBox.class Infected: Exploit.Java.ByteVerify skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\61092B45.zip/VerifierBug.class Infected: Exploit.Java.ByteVerify skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\61092B45.zip/Beyond.class Infected: Trojan-Downloader.Java.OpenConnection.aa skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\61092B45.zip ZIP: infected - 3 skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\61092B45.zip CryptFF: infected - 3 skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\610C5541.cla Infected: Trojan.Java.ClassLoader.Dummy.d skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\718F5942.exe Infected: Trojan-Downloader.Win32.Harnig.bq skipped C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\omfg.class-1102117c-5e60a5b9.class Infected: Trojan-Downloader.Java.OpenStream.y skipped C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\omfg.class-2deaed43-55ecf01c.class Infected: Trojan-Downloader.Java.OpenStream.y skipped C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv798.jar-32a38fa0-384b200e.zip/Matrix.class Infected: Trojan-Downloader.Java.OpenStream.c skipped C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv798.jar-32a38fa0-384b200e.zip ZIP: infected - 1 skipped Scan process completed. ] Hijackthis log: [Logfile of HijackThis v1.99.1 Scan saved at 8:22:41 AM, on 5/26/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Spyware Doctor\sdhelp.exe C:\WINDOWS\system32\wdfmgr.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rociosdesign.com/?Enter=Website CLICK YES TO ENTER WEBSITE R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL O2 - BHO: Zango Search Assistant Helper /fleok=1D8A83A5C7E3117C9AA975760EA83FA5EF80752B94E3D87A597E422B3EC3 - {56F1D444-11BF-4879-A12B-79CF0177F038} - c:\program files\zango\zangohook.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZN O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab O16 - DPF: {DECEAAA2-370A-49BB-9362-68C3A58DDC62} (SAIX) - http://static.zangocash.com/cab/Zang...6fcf10f63fa780 O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe ] Last edited by edo; 05-26-2006 at 09:46 AM. Reason: forgot something |
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#2 (permalink) |
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Analyst, Security Team
Join Date: Feb 2005
Location: Eire
Posts: 2,006
OS: Vista, Ubuntu 8.04
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Hi there and welcome to TSF.
I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p Please be patient with me during this time. We also suggest that you Subscribe to this thread to be notified of fixes as soon as they are posted by our Team. You can do this simply by clicking the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread". regards alba |
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#3 (permalink) |
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Analyst, Security Team
Join Date: Feb 2005
Location: Eire
Posts: 2,006
OS: Vista, Ubuntu 8.04
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Hi ya edo
This is a legitimate Program see Here to find out more about it Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER. =============================================== Additional Downloads Please download these additional files/programs. Do not run them until instructed to do so. Unless otherwise stated, they should be stored in same directory as the HiJackThis program. ================= Download and install CleanUp! NOTE: CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, make a backup of these before running CleanUp!. Do NOT run this program if you have XP Professional 64 bit edition. If you're unsure please do not run it! If you don't already know, you're probably not using XP64, but you can download & run this tool to find out for sure.....http://www.kellys-korner-xp.com/regs...p_whichcpu.exe ================= Please download Ewido Anti-Malware
You will need to update ewido to the latest definition files.
ewido manual updates ================= Download and unzip BFUzip from http://www.merijn.org/files/bfu.zip Run the program and click the Web button as shown here: Use this URL to copy into the address bar of the Download script window: http://metallica.geekstogo.com/MediaGateway.BFU Make sure all IE windows are closed. Execute the script by clicking the Execute button. If you have any questions about the use of BFU please read here: http://metallica.geekstogo.com/BFUinstructions.html =============================================== 'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING ============================================== Next, reboot your computer in SafeMode :
=============================================== Un-installing Programmes From Control Panel->Add/Remove Programs, uninstall the following programs, if present, :
================= Fixing Entries with HijackThis Run a scan with HiJackThis & select/tick the following & click "Fix checked" : R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZN O16 - DPF: {DECEAAA2-370A-49BB-9362-68C3A58DDC62} (SAIX) - http://static.zangocash.com/cab/Zang...6fcf10f63fa780 Please remember to close all other windows, including browsers then click Fix checked. =============================================== Deleting Files/Folders If you have not done so already, please enable the viewing of Hidden files From Windows Explorer, go to Tools>Folder Options> View tab.
Locate and delete the following folders, if present:
================= Purging Temp Folders Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows: *Click "Options..." *Move the arrow down to "Custom CleanUp!" *Put a check next to the following:
Press the CleanUp! button to start the program. Once it's finished Cleanup will ask you to logoff/reboot. Please select NO as we will do this later. ================= Run Ewido with it's updated definitions:(...it's important that all windows must be closed)
** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete. =============================================== REBOOT TO NORMAL MODE Establish an internet connection Please use Symantec's guide to remove quarantined files. Updating Java and Clearing Cache
================= Running Additional Scanners Perform an online scan with Internet Explorer with Panda ActiveScan
*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report. *Turn off the real time scanner of any existing antivirus program while performing the online scan ================= I see you have msconfig enabled. This may prevent us from seeing everything running on your system. Please re-enable all startup items. Go to Start>Run type msconfig and press Enter. Select Normal Startup - Load all Device Drivers and Services Reboot. Run a new HijackThis scan. Save the log file and post it here. =============================================== In your next post, please include fresh logs from:
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#4 (permalink) |
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Registered User
Join Date: Oct 2005
Posts: 70
OS: xp
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I did almost everything except:
I haven't been able to open the Norton antivirus, but I did find 2 parts thereof, one in C: and one in C:program files, maybe i need to delete them both and start installation afresh? ewido: [--------------------------------------------------------- ewido anti-malware - Scan report --------------------------------------------------------- + Created on: 2:17:24 PM, 5/27/2006 + Report-Checksum: FEC8B3AF + Scan result: C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv798.jar-32a38fa0-384b200e.zip/Matrix.class -> Downloader.OpenStream.c : Cleaned with backup C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv798.jar-32a38fa0-384b200e.zip/Dummy.class -> Not-A-Virus.Exploit.ByteVerify : Cleaned with backup C:\Program Files\Zango\zango.exe -> Adware.180Solutions : Cleaned with backup C:\Program Files\Zango Programs\Zango Toolbar\ZangoTB.dll -> Adware.Agent : Cleaned with backup C:\Program Files\Zango Programs\Zango Toolbar\ZangoTBUninstaller.exe -> Adware.180Solutions : Cleaned with backup C:\WINDOWS\Downloaded Program Files\ClientAX.dll -> Adware.180Solutions : Cleaned with backup ::Report End] online panda scan: [ Incident Status Location Adware:adware/secure32 Not disinfected c:\program files\secure32.html Dialer:dialer.b Not disinfected c:\windows\downloaded program files\EGAUTH.inf Adware:adware/quicksearch Not disinfected c:\windows\downloaded program files\Install.inf Adware:adware/gator Not disinfected c:\windows\GatorPdpLoudInstaller.log Adware:adware program Not disinfected c:\windows\ss3unstl.exe Potentially unwanted tool:application/anti-virus-pro Not disinfected c:\program files\Anti-Virus-Pro Potentially unwanted tool:application/zango Not disinfected hkey_local_machine\software\microsoft\windows\currentversion\uninstall\Zango Toolbar Potentially unwanted tool:application/mywebsearch Not disinfected hkey_classes_root\clsid\{147A976F-EEE1-4377-8EA7-4716E4CDD239} Adware:adware/ncase Not disinfected Windows Registry Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@ads.pointroll[2].txt Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@apmebf[2].txt Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@atdmt[2].txt Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@doubleclick[2].txt Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@mediaplex[1].txt Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@qksrv[2].txt Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@questionmarket[1].txt Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@tribalfusion[1].txt Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe ] hijackthis log: [Logfile of HijackThis v1.99.1 Scan saved at 7:40:57 PM, on 5/27/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Spyware Doctor\sdhelp.exe C:\WINDOWS\system32\wdfmgr.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\WildTangent\Apps\GameChannel.exe C:\WINDOWS\system32\RUNDLL32.exe C:\Program Files\QuickTime\qttask.exe C:\HP\KBD\KBD.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\wscntfy.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\WINDOWS\ALCXMNTR.EXE C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\SPYWAR~2\swdoctor.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe C:\Program Files\Greetings Workshop\GWREMIND.EXE C:\PROGRA~1\INCRED~1\bin\IMApp.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rociosdesign.com/?Enter=Website CLICK YES TO ENTER WEBSITE R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe" O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~2\swdoctor.exe /Q O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [Magentic] C:\PROGRA~1\Magentic\bin\Magentic.exe /c O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c O4 - Startup: .protected O4 - Startup: Compaq Organize.lnk = ? O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE O4 - Global Startup: .protected O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZN O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe ] |
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#5 (permalink) |
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Analyst, Security Team
Join Date: Feb 2005
Location: Eire
Posts: 2,006
OS: Vista, Ubuntu 8.04
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Hi ya edo
----------- We should leave this until you are clean, but you would be better getting rid of all traces of Norton then do a re-install Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER. WildTangent - This is an online gaming package that is installed by a number of third party applications and even OEMs, ISPs and AIM. The games aspect of this is really rather cool. The being installed without you asking for it isn't good at all. They collect information about you and your usage. We recommend uninstalling it. =============================================== Next, reboot your computer in SafeMode :
=============================================== Un-installing Programmes From Control Panel->Add/Remove Programs, uninstall the following programs, if present, :
Fixing Entries with HijackThis Run a scan with HiJackThis & select/tick the following & click "Fix checked" : O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaE ngineMain O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE Please remember to close all other windows, including browsers then click Fix checked. =============================================== Deleting Files/Folders If you have not done so already, please enable the viewing of Hidden files From Windows Explorer, go to Tools>Folder Options> View tab.
Locate and delete the following folders, if present:
Locate and delete the following files:
================= Go to Start > Run and type: regsvr32 /u occache.dll and click 'OK'. Delete the following:
Go to Start > Run and type: regsvr32 occache.dll and click 'OK'. ================= Open Internet Explorer Click >Tools> Internet Options Then click on Delete cookies, delete Files and clear history =============================================== Please do the following Go to Start->Run and type in regedit and hit OK. Go to File->Export and save the registry somewhere as a backup. Close the Registry Editor now. Go to Start->Run and type in notepad and hit OK REGEDIT4 [-hkey_classes_root\clsid\{147A976F-EEE1-4377-8EA7-4716E4CDD239}] [-hkey_local_machine\software\microsoft\windows\curr entversion\uninstall\Zango Toolbar] Please download the file attached - edofix.zip From within edofix.zip, doubleclick edofix.reg & allow it to merge with the Registry ================= REBOOT TO NORMAL MODE ================= Running Additional Scanners Download, install & launch - Webroot SpySweeper (Trial) (8.3 MB) When SpySweeper starts, please accept any prompts to update definitions. Then configure it as followed:
After rebooting, launch SpySweeper & select Results from the left pane Click the 'Session Log' tab & choose Save to File to create a log. Post that in your next reply along with a new HJT log. ================= Please Run a scan with HiJackThis and save the log =============================================== In your next post, please include fresh logs from:
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#6 (permalink) |
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Registered User
Join Date: Oct 2005
Posts: 70
OS: xp
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the ccleaner messed up some stuff on load up I think, cause it says:
File: protected open with... Also it says: WTSocketwindow: gamechannel.exe qpplication error the instruction at "0x00404f67" referenced memory at "0x00000005c" the memory vcould not be read And: Rundll: error loading C:\progra~1\mywebs~1\bar\1bin\mwsbar.dll specified module could not be found anti-virus-pro, could not be found, zango could not be removed. Hijack this, 04...gamechannel could not be found C:\progra~1 could not be found; c:\windows\downloaded program files\EGAUTH.inf c:\windows\downloaded program files\Install.inf could not be found This following line what do I do with that, make a new notepad doc and save these lines in there? REGEDIT4 [-hkey_classes_root\clsid\{147A976F-EEE1-4377-8EA7-4716E4CDD239}] [-hkey_local_machine\software\microsoft\windows\curr entversion\uninstall\Zango Toolbar]? Ok I did all that but forgot to start in safe mode is that a problem? Ok, here are the webroot results: [******** 11:22 AM: | Start of Session, Monday, May 29, 2006 | 11:22 AM: Spy Sweeper started 11:22 AM: Sweep initiated using definitions version 686 11:22 AM: Starting Memory Sweep 11:26 AM: Memory Sweep Complete, Elapsed Time: 00:03:05 11:26 AM: Starting Registry Sweep 11:26 AM: Found Adware: 180search assistant/zango 11:26 AM: HKCR\lmgr180.wmdrmax.1\ (3 subtraces) (ID = 1151708) 11:26 AM: HKLM\software\classes\lmgr180.wmdrmax.1\ (3 subtraces) (ID = 1151753) 11:26 AM: HKLM\software\microsoft\windows\currentversion\moduleusage\c:/windows/downloaded program files/saix.dll\ (2 subtraces) (ID = 1156667) 11:26 AM: HKLM\software\microsoft\windows\currentversion\shareddlls\ || c:\windows\downloaded program files\saix.dll (ID = 1156675) 11:26 AM: Registry Sweep Complete, Elapsed Time:00:00:12 11:26 AM: Starting Cookie Sweep 11:26 AM: Found Spy Cookie: pointroll cookie 11:26 AM: compaq_owner@ads.pointroll[2].txt (ID = 3148) 11:26 AM: Found Spy Cookie: apmebf cookie 11:26 AM: compaq_owner@apmebf[2].txt (ID = 2229) 11:26 AM: Found Spy Cookie: mediaplex cookie 11:26 AM: compaq_owner@mediaplex[1].txt (ID = 6442) 11:26 AM: Found Spy Cookie: qksrv cookie 11:26 AM: compaq_owner@qksrv[2].txt (ID = 3213) 11:26 AM: Found Spy Cookie: tribalfusion cookie 11:26 AM: compaq_owner@tribalfusion[1].txt (ID = 3589) 11:26 AM: Cookie Sweep Complete, Elapsed Time: 00:00:02 11:26 AM: Starting File Sweep 2:40 PM: Found Adware: instant access 2:40 PM: svcsysnet32.inf (ID = 63912) 2:40 PM: egauth.inf (ID = 63700) 2:40 PM: Found Adware: screensavers 2:40 PM: sinstaller.inf (ID = 74756) 2:42 PM: File Sweep Complete, Elapsed Time: 03:15:48 2:42 PM: Full Sweep has completed. Elapsed time 03:19:10 2:42 PM: Traces Found: 20 2:45 PM: Removal process initiated 2:45 PM: Quarantining All Traces: 180search assistant/zango 2:45 PM: Quarantining All Traces: instant access 2:45 PM: Quarantining All Traces: screensavers 2:45 PM: Quarantining All Traces: apmebf cookie 2:45 PM: Quarantining All Traces: mediaplex cookie 2:45 PM: Quarantining All Traces: pointroll cookie 2:45 PM: Quarantining All Traces: qksrv cookie 2:45 PM: Quarantining All Traces: tribalfusion cookie 2:45 PM: Removal process completed. Elapsed time 00:00:04 ******** 11:19 AM: | Start of Session, Monday, May 29, 2006 | 11:19 AM: Spy Sweeper started 11:20 AM: Your spyware definitions have been updated. 11:22 AM: | End of Session, Monday, May 29, 2006 | ] Online scan: [ Incident Status Location Adware:adware/quicksearch Not disinfected c:\windows\downloaded program files\Install.inf Adware:adware/secure32 Not disinfected c:\windows\warnhp.html Potentially unwanted tool:application/anti-virus-pro Not disinfected C:\Documents and Settings\Compaq_Owner\Application Data\Anti-Virus-Pro Potentially unwanted tool:application/zango Not disinfected hkey_local_machine\software\microsoft\windows\currentversion\uninstall\Zango Toolbar Potentially unwanted tool:application/mywebsearch Not disinfected HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\&Search\ Possible Virus. Not disinfected C:\BLSInfo\Launch.exe Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@apmebf[2].txt Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@doubleclick[1].txt ] Hijack this log: [Logfile of HijackThis v1.99.1 Scan saved at 2:58:51 PM, on 5/29/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Spyware Doctor\sdhelp.exe C:\WINDOWS\system32\wdfmgr.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\QuickTime\qttask.exe C:\HP\KBD\KBD.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\SPYWAR~2\swdoctor.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe C:\PROGRA~1\INCRED~1\bin\IMApp.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rociosdesign.com/?Enter=W...NTER%20WEBSITE R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe" O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~2\swdoctor.exe /Q O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [Magentic] C:\PROGRA~1\Magentic\bin\Magentic.exe /c O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c O4 - Startup: .protected O4 - Startup: Compaq Organize.lnk = ? O4 - Global Startup: .protected O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZN O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe ] |
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#7 (permalink) | |
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Analyst, Security Team
Join Date: Feb 2005
Location: Eire
Posts: 2,006
OS: Vista, Ubuntu 8.04
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Hi edo
Quote:
?did you do that
Last edited by alba; 05-30-2006 at 01:39 AM. |
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#8 (permalink) |
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Analyst, Security Team
Join Date: Feb 2005
Location: Eire
Posts: 2,006
OS: Vista, Ubuntu 8.04
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hi edo
Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER. =============================================== Please disable the following programs as they may interfere with the fix, you can re-enable them once we are finished. Spyware Doctor * From within Spyware Doctor, click the "OnGuard" button on the left side. * Uncheck "Activate OnGuard". SpySweeper * Open Spysweeper and click on Options > Program Options and uncheck "load at windows startup". * On the left click "shields" and then uncheck everything there. Uncheck "home page shield". * Uncheck "automatically restore default without notification". * Exit the program. =============================================== Additional Downloads Please download these additional files/programs. Do not run them until instructed to do so. Unless otherwise stated, they should be stored in same directory as the HiJackThis program. Please download SmitfraudFix (by S!Ri) Extract the content (a folder named SmitfraudFix) to your Desktop. ======================== Please run the BFu again using the following instructions Run the program and click the Web button as shown here: Use this URL to copy into the address bar of the Download script window: http://metallica.geekstogo.com/MediaGateway.BFU Make sure all IE windows are closed. Execute the script by clicking the Execute button. If you have any questions about the use of BFU please read here: http://metallica.geekstogo.com/BFUinstructions.html =============================================== Open the SmitfraudFix folder and double-click smitfraudfix.cmd Select option #1 - Search by typing 1 and press "Enter" and a text file will appear which lists infected files (if present). Please copy/paste the content of that report into your next reply. IMPORTANT: Do NOT run option #2 OR any other option until you are directed to do so! ======================== Important Next, reboot your computer in SafeMode :
=============================================== Deleting Files/Folders If you have not done so already, please enable the viewing of Hidden files From Windows Explorer, go to Tools>Folder Options> View tab.
Locate and delete the following folders, if present:
Go to Start > Run and copy and paste: regsvr32 /u occache.dll Locate and delete the following files:
Go to Start > Run and copy and paste: regsvr32 occache.dll into the command box and click 'OK'. ============================== Go to Start->Run and type in regedit and hit OK. Go to File->Export and save the registry somewhere as a backup. Close the Registry Editor now. Please download the file attached-edofix2.zip From within edofix2.zip, doubleclick edofix2.reg & allow it to merge with the Registry ========================================= REBOOT TO NORMAL MODE I'd also like to see the following list: Open HijackThis *Click on the "Configure" button on the bottom right *Click on the tab "Misc Tools" *Click on the Box that says "Open Uninstall Manager" *Click on the button "Save list" Please copy and paste the List from the notebook here. ============================== Perform an online scan with Internet Explorer with Panda ActiveScan ** click on "Free use ActiveScan" located on the top right hand corner
Please Run a scan with HiJackThis and save the log =============================================== In your next post, please include fresh logs from:
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#9 (permalink) |
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Registered User
Join Date: Oct 2005
Posts: 70
OS: xp
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Alright I did everything right, ecept the doubleclick i removed was called doubleclick[1].
Ehm it still told me on startup a file called ".protected" could not be opened. Alright, here are the logs: Hijackthis: [Logfile of HijackThis v1.99.1 Scan saved at 9:03:14 PM, on 5/30/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Spyware Doctor\sdhelp.exe C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe C:\Program Files\QuickTime\qttask.exe C:\HP\KBD\KBD.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe C:\PROGRA~1\INCRED~1\bin\IMApp.exe C:\PROGRA~1\HEWLET~1\COMPAQ~1\bin\nda.exe C:\WINDOWS\system32\wdfmgr.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rociosdesign.com/?Enter=W...NTER%20WEBSITE R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe" O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [Magentic] C:\PROGRA~1\Magentic\bin\Magentic.exe /c O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c O4 - Startup: .protected O4 - Startup: Compaq Organize.lnk = ? O4 - Global Startup: .protected O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZN O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe ] smithfraud: [SmitFraudFix v2.52 Scan done at 20:44:19.48, Tue 05/30/2006 Run from C:\Documents and Settings\Compaq_Owner\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT Fix ran in normal mode »»»»»»»»»»»»»»»»»»»»»»»» C:\ C:\uniq FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS C:\WINDOWS\.protected FOUND ! C:\WINDOWS\warnhp.html FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Compaq_Owner\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu C:\DOCUME~1\COMPAQ~1\STARTM~1\Programs\Startup\.protected FOUND ! C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\.protected FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\COMPAQ~1\FAVORI~1 »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End ] and online scan: [ Incident Status Location Potentially unwanted tool:application/zango Not disinfected hkey_local_machine\software\Zango Programs Potentially unwanted tool:application/mywebsearch Not disinfected HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\&Search\ Possible Virus. Not disinfected C:\BLSInfo\Launch.exe Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@ads.pointroll[2].txt Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@apmebf[2].txt Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@atdmt[2].txt Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@doubleclick[1].txt Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@mediaplex[1].txt Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@qksrv[2].txt Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@tribalfusion[2].txt Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@apmebf[2].txt Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@doubleclick[1].txt Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Compaq_Owner\Desktop\SmitfraudFix\Process.exe Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe Possible Virus. Not disinfected C:\Program Files\Easy Internet signup\aolcredits\hpCreditsFall04.exe Potentially unwanted tool:Application/Processor Not disinfected C:\Program Files\SmitfraudFix.zip[SmitfraudFix/Process.exe] Spyware:Cookie/Doubleclick Not disinfected C:\RECYCLER\S-1-5-21-631884264-2323059169-2815560549-500\Dc3.txt Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\system32\Process.exe Possible Virus. Not disinfected E:\WINNT\Setup\asCore\Options\EmlOpts.dll ] |
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#10 (permalink) |
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Analyst, Security Team
Join Date: Feb 2005
Location: Eire
Posts: 2,006
OS: Vista, Ubuntu 8.04
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Hi edo
We are nearly there now Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER. ================= Reboot your computer in Safe Mode.
================= Click START…RUN…Type in regedit. Make sure just "My Computer" is showing in the left pane and click..FILE….EXPORT…and save a copy some were in case you make a mistake. Now navigate to the following keys by clicking the + sign next to each category to expand them. Continue doing so until you've reached the file/folder/entry I highlighted in RED Right click and select 'delete'. hkey_local_machine\software\Zango Programs HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\&Search\ If the above registry keys are giving you problems deleting, right click on it and click on Permissions. Then click on the Advanced button. Make sure the first box (Inherit from parent...) is checked. Click OK and OK. Then try deleting the entry again. Once you're done, close the Registry Editor. ================= Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool. Select option #2 - Clean by typing 2 and press Enter. Wait for the tool to complete and disk cleanup to finish. You will be prompted : " Registry cleaning - Do you want to clean the registry?" answer Yes by typing Y and hit Enter. The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question " Replace infected file?" by typing Y and hit Enter. A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode. The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: (C:rapport.txt) or partition where your operating system is installed. Please post that log along with all others requested in your next reply. ================= Clean out your Temporary Internet files. Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows: *Click "Options..." *Move the arrow down to "Custom CleanUp!" *Put a check next to the following:
Press the CleanUp! button to start the program. Once it's finished Cleanup will ask you to logoff/reboot. Please select NO as we will do this later. Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok. Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin. ================= Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan.
Once the scan has completed, there will be a button located on the bottom of the screen named Save Report.
================= Open the SmitfraudFix folder and double-click smitfraudfix.cmd Select option #3 - Delete Trusted zone by typing 3 and press Enter if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection. ================= Once you reboot...... Perform an online scan with Internet Explorer with Panda ActiveScan ** click on "Free use ActiveScan" located on the top right hand corner
================= Then post the following logs in your next reply... Panda log Hijackthis log Ewido log C:\rapport.txt (log from the tool) |
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#11 (permalink) |
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Registered User
Join Date: Oct 2005
Posts: 70
OS: xp
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Hi I did everything you said, all went right, except forunder start/control panel/display/desktop there were no checked entries at all, so no security info there or anything.
Ok, her e are the logs: active scan: [ Incident Status Location Possible Virus. Not disinfected C:\BLSInfo\Launch.exe Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@ads.pointroll[2].txt Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@apmebf[1].txt Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@doubleclick[1].txt Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@mediaplex[1].txt Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@qksrv[2].txt Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@questionmarket[1].txt Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@tribalfusion[1].txt Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Compaq_Owner\Desktop\SmitfraudFix\Process.exe Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe Possible Virus. Not disinfected C:\Program Files\Easy Internet signup\aolcredits\hpCreditsFall04.exe Potentially unwanted tool:Application/Processor Not disinfected C:\Program Files\SmitfraudFix.zip[SmitfraudFix/Process.exe] Possible Virus. Not disinfected E:\WINNT\Setup\asCore\Options\EmlOpts.dll ] Hijackthis log: [Logfile of HijackThis v1.99.1 Scan saved at 5:49:35 PM, on 6/1/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Spyware Doctor\sdhelp.exe C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\QuickTime\qttask.exe C:\HP\KBD\KBD.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe C:\PROGRA~1\INCRED~1\bin\IMApp.exe C:\WINDOWS\system32\wdfmgr.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\NOTEPAD.EXE C:\Program Files\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe" O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [Magentic] C:\PROGRA~1\Magentic\bin\Magentic.exe /c O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c O4 - Startup: Compaq Organize.lnk = ? O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe ] Ewido log: [--------------------------------------------------------- ewido anti-malware - Scan report --------------------------------------------------------- + Created on: 4:43:25 PM, 6/1/2006 + Report-Checksum: AFE1B254 + Scan result: C:\RECYCLER\S-1-5-21-631884264-2323059169-2815560549-500\Dc3.txt -> TrackingCookie.Doubleclick : Cleaned with backup ::Report End] And the result from the tool: [SmitFraudFix v2.52 Scan done at 14:47:15.51, Thu 06/01/2006 Run from C:\Documents and Settings\Compaq_Owner\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT Fix ran in safe mode »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files C:\uniq Deleted C:\WINDOWS\.protected Deleted C:\DOCUME~1\COMPAQ~1\STARTM~1\Programs\Startup\.protected Deleted C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\.protected Deleted »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End ] Thank you. |
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#12 (permalink) |
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Analyst, Security Team
Join Date: Feb 2005
Location: Eire
Posts: 2,006
OS: Vista, Ubuntu 8.04
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hi edo
Please delete all the cookies from here C:\Documents and Settings\Compaq_Owner\Cookies\ Your system is clean. Kindly follow these simple steps in order to keep your computer clean and secure:
Update all these programs regularly. Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released. Follow this list and your potential for being infected again will reduce dramatically. Here are some additional utilities that will further enhance your safety.
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein After doing all these, your system will be optimised against future threats. It's okay to delete the Hijack This folder in a couple weeks if everything is working okay. Have a safe & happy computing day. ![]() Please respond to this thread one more time so we can mark this thread as resolved. |
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#13 (permalink) |
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Registered User
Join Date: Oct 2005
Posts: 70
OS: xp
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Yay!
I think I got it all clean. The cannot install ".protected" has not popped up. I have installed Norton 2005 now. It's great. You guys are definately on my Christmas list! Just one more thing.... What does "Go raibh maith agut " mean? :D |
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#14 (permalink) | |
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Analyst, Security Team
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Quote:
__________________
Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. |
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