what a mess

[ShAyLA]

I just had my pc restart on me for no reason and came back in saying it recovered form a error, stop error, can I fix this because this pc has been acting un-normal for awhile now.
Logfile of HijackThis v1.99.1
Scan saved at 3:33:57 AM, on 5/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\STOPzilla!\SZServer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\STOPzilla!\stopzilla.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgwb.dat
C:\Program Files\IncrediMail\bin\IncMail.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\DOCUME~1\Shannon\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll (file missing)
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [AQ3HelperStartUp] C:\PROGRA~1\AQUATI~1\AQ3HEL~1.EXE /partner AQ3
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\stopzilla.exe /autostart
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\Program Files\IncrediMail\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...p=ZCxdm238YYCA
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...up1.0.0.15.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1129328105363
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1136522719593
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: STOPzilla Service (szserver) - Unknown owner - C:\Program Files\Common Files\STOPzilla!\SZServer.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\vaio entertainment\VzTaskScheduler.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-IntegratedServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\IntegratedServer\HTTP (file missing)
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe" /Service=VAIOMediaPlatform-Mobile-Gateway /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Addons\Packages\Mobile\Gateway" /DisplayName="VAIO Media Gateway Server (file missing)
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

[Tumbleweed36]

Hi,

I am going to move you to the HJThis area. Please be patient, because they are very busy over there, so it may take up to 24 hours for a response, but when they respond, they will stay with you until things are fixed. Let me know if there is anything else I can do.

[Ried]

Hi ShAyLA,

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out these instructions.

Make sure to carry out all instructions in their entirety, and in the order outlined below.

************************************************

Before we begin, please move HiJackThis to it's own folder, like c:\HJT. When we're done 'cleaning' off your system, we're going to 'flush' the temporary folders which, with HiJackThis in it's current location, we'll lose both the program and the backups it creates. These backups are important in case we need to restore any 'fixed' entry(s) later.

************************************************

Download Ewido Security Suite

• Install Ewido Security Suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Double-click the icon on Desktop to launch Ewido

You will need to update Ewido to the latest definition files.

• On the left hand side of the main screen click update.
• Then click on Start Update.

The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.


Next, please download and install CleanUp! but do not run it yet. (Not Recommended for XP64).

---------------------------

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.


Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading:
* select Show hidden files and folders.
* Uncheck Hide protected operating system files (recommended) option.
*Also, make sure there is no checkmark beside Hide file extensions for known file types.
* Click OK.
---------------------------

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

MyWebSearch

---------------------------

Run a scan in HijackThis. 'Check' each of the following if they still exist (make sure not to miss any):

R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...p=ZCxdm238YYCA
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...up1.0.0.15.cab

Click 'Fix Checked' and close HijackThis.

---------------------------

Delete the following Folder if it still exists.

C:\Program Files\ MyWebSearch

---------------------------

*WARNING* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp! or move them to a permanent location.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users
• Click on the "Temporary Files" and uncheck the box for "Scan drives for file matching" if it's checked.

Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.

---------------------------

Run Ewido with it's updated definitions:(...it's important that all windows must be closed)

• Click Scanner
• Click Complete System Scan to begin scanning.
• Click OK when prompted to clean files

With the first file it prompts to clean, select the option:

• "Perform action on all infections"
• Choose clean and click OK.

Once finished, click the Save report button & save the report to your desktop

** Ewido scan would require at least an hour. Ewido is compatible with most AV and anti-spyware products, and the free version will continue to be useful as a second anti-malware scanner.

---------------------------

Reboot into Normal Mode.

---------------------------

Perform an online scan using Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner

1. Click Check Now & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
2. Enter your e-mail address, country, and state & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and wants you to buy the program for removal as we will address this later.
• Click on see report. Then click Save report

Please post that log in your next reply along with a new HijackThis log and the Ewido results.

[ShAyLA]

Thank you! I hope this tells us something. My hard drive crashed in this thing once and I am afraid something is wrong with it again.
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 11:53:15 PM, 5/23/2006
+ Report-Checksum: 31ADF9DC

+ Scan result:

No infected objects found.


::Report End



Incident Status Location

Adware:adware/gator Not disinfected C:\Documents and Settings\All Users\Start Menu\Programs\Startup\GStartup.lnk
Adware:adware/gator Not disinfected c:\documents and settings\all users\start menu\programs\startup\GStartup.lnk
Spyware:application/bestoffer Not disinfected c:\windows\smdat32a.sys
Potentially unwanted tool:application/funweb Not disinfected c:\program files\FunWebProducts
Potentially unwanted tool:application/mywebsearch Not disinfected hkey_current_user\software\MyWebSearch
Potentially unwanted tool:application/altnet Not disinfected hkey_local_machine\software\microsoft\windows\currentversion\app management\arpcache\AltnetDM
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Shannon\Cookies\shannon@atdmt[2].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Shannon\Cookies\shannon@tribalfusion[1].txt


Logfile of HijackThis v1.99.1
Scan saved at 12:09:28 AM, on 5/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\STOPzilla!\SZServer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\STOPzilla!\stopzilla.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll (file missing)
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [AQ3HelperStartUp] C:\PROGRA~1\AQUATI~1\AQ3HEL~1.EXE /partner AQ3
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\stopzilla.exe /autostart
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\Program Files\IncrediMail\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1129328105363
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1136522719593
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: STOPzilla Service (szserver) - Unknown owner - C:\Program Files\Common Files\STOPzilla!\SZServer.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\vaio entertainment\VzTaskScheduler.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-IntegratedServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\IntegratedServer\HTTP (file missing)
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe" /Service=VAIOMediaPlatform-Mobile-Gateway /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Addons\Packages\Mobile\Gateway" /DisplayName="VAIO Media Gateway Server (file missing)
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

[ShAyLA]

As for this...do I need to change anything back listed below?

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading:
* select Show hidden files and folders.
* Uncheck Hide protected operating system files (recommended) option.
*Also, make sure there is no checkmark beside Hide file extensions for known file types.
* Click OK

[Ried]

Hi,

We'll set everything back once we're through cleaning your system.

Download the attached shayla.zip file to your desktop. Double click on the zip folder, then double click on the shayla.reg file within. Click yes to allow it to merge into your registry.

-------------------------------

Reboot into Safe Mode.

-------------------------------

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if it exists:

FunWebProducts

-------------------------------

Run a scan in HijackThis. 'Check' the following entry:

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

Click 'Fix Checked' and close HijackThis.

---------------------------

Delete the following Files and Folders if they still exist.

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ GStartup.lnk
c:\windows\ smdat32a.sys
c:\program files\ FunWebProducts

---------------------------

Reboot into Normal Mode.

---------------------------

Please perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
    • Scan Mail Bases
• Click OK & have it scan My Computer
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan

How is your system behaving now?

[ShAyLA]

-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Wednesday, May 24, 2006 7:27:04 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.78.0
Kaspersky Anti-Virus database last update: 25/05/2006
Kaspersky Anti-Virus database records: 196128
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan Statistics:
Total number of scanned objects: 43520
Number of viruses found: 10
Number of infected objects: 28
Number of suspicious objects: 0
Duration of the scan process: 00:24:57

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\Shannon\mIRC\backup\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.616 skipped
C:\Documents and Settings\Shannon\mIRC\mirc616.exe/data0001.bin Infected: not-a-virus:Client-IRC.Win32.mIRC.616 skipped
C:\Documents and Settings\Shannon\mIRC\mirc616.exe mIRC: infected - 1 skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000081.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch.ai skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000082.dll Infected: not-a-virus:AdWare.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000083.scr Infected: not-a-virus:AdWare.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000085.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch.al skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000086.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000087.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000088.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch.af skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000089.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch.an skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000090.SCR Infected: not-a-virus:AdWare.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000092.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000093.EXE Infected: not-a-virus:AdWare.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000094.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch.an skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000095.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch.al skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000096.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000098.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch.f skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000099.DLL Infected: not-a-virus:AdWare.Win32.IWon.a skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000100.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000101.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch.an skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000102.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch.ad skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000104.EXE Infected: not-a-virus:AdWare.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000105.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch.al skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000106.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000107.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch.i skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000630.DLL Infected: not-a-virus:AdWare.Win32.MyWebSearch.an skipped
C:\System Volume Information\_restore{3FB54717-8ED4-4CF6-8316-1C34E468C3C0}\RP1\A0000639.dll Infected: not-a-virus:AdWare.Win32.MyWebSearch.an skipped

Scan process completed.

[Ried]

Hi ShAyLA,

Your logs are clean. If there aren't any more problems, please continue with these final instructions and helpful links.

Reset hidden/system files and folders
Windows XP
===============
Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Deselect the Show hidden files and folders option.
* Select the Hide file extensions for known types option.
* Select the Hide protected operating system files option.
Click Yes to confirm.
Click OK.

Enable Windows Auto Update
*Go to Start>Run - type wuaucpl.cpl
*Tick on the checkbox - "Keep my computer up to date"
*Under Settings, choose "Automatically download the updates, and install them on the schedule that I specify".
Click on "OK".

Create a new System Restore point
Click Start >> Run - type SYSDM.CPL & press Enter
* Select the System Restore Tab
* Tick on the checkbox - "Turn off System Restore on all drives"
Click Apply
* Then untick the same checkbox & click OK
This will prevent any reinfection from previous restore points.

In light of your recent issue, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles:

HOW DID I GET INFECTED IN THE FIRST PLACE? by Tony Klein
THE ANTI-SPYWARE TUTORIAL
MAKING INTERNET EXPLORER SAFER
Understanding and Using Firewalls

**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

More information and free downloads are available at the following links:

Download SpywareBlaster 3.5.1 to help prevent spyware from installing in the first place. Install & update SpywareBlaster with the latest definitions. After you have updated, click the button - enable protection for all unprotected items .

Download Spyware Guard to catch and block spyware before it can execute.

Download IE-SPYAD.EXE to block access to malicious websites so you cannot be redirected to them from an infected site or email. This is a self-extracting .ZIP file, and save it to your desktop. Once downloaded, double-click on it to extract the files inside (default dir is C:\IE-SPYAD)
From within the folder, double-click install.bat
Select Option #2 - Install the new IE-SPYAD list, by typing 2
Then return to the main menu.
Select option #4 - Add the old porn sites domain, by typing 4


Update all these programs regularly. Without regular updates you will not be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

[ShAyLA]

it is just running VERY slow, never like this before, and I did get rid of mIRC as I never use it and yahoo.

[ShAyLA]

also...what was wrong with it?

[Ried]

Can you be more specific? Is the PC itself slow to startup, open programs...or just the internet and browsing? I need as much detail as possible.

It may be particularly slow right now since we've cleaned out the Prefetch and Temp/Temp Internet files. As those rebuild you will pick up some speed.

-------------------------------

Go to the Run box on the Start Menu and type in or copy/paste sfc /scannow (there is a space between sfc and /)

This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem. If any problems are found, you will be prompted to insert the Windows XP install disc so have it handy.
The following should appear to give an indication of how long the process is taking.

-------------------------------

You mentioned this in your first post

I just had my pc restart on me for no reason and came back in saying it recovered form a error, stop error,

Please go Start->Control Panel. In the control Panel, be sure you are on Classic View and then choose System.
*In the System window, go to Advanced tab. There, under the headline of Startup and Recovery, please click the Settings button.
*Under the headline of System failure, please UNcheck the box that says Automatically restart. Now, instead of just rebooting, your pc will show a blue screen including information we will need in order to help you. Please, when it happens, either take a picture of it and upload it here or write down the message that it gives on your next reply.

[ShAyLA]

just the internet and browsing is where I find it slow. and I don't have a Windows XP install disc, it never come with one they said that is why there is another drive. I will give it some time and see (speed wise) how it comes along.

[ShAyLA]

btw I should have asked, what was in that zip folder you sent me? and things seem to be picking up in speed and not dragging and fading into other windows Thank you so much Ried, I have always come here for help if needed and you all have never let me down once. :)

Shayla

[Ried]

Hi ShAyLA,

I'm pleased to hear your system is performing better.

The .zip folder I had you download and run, took care of the 'bad' registry entries reported in the Panda scan.