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#1 (permalink) |
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Registered User
Join Date: Aug 2009
Posts: 1
OS: xp sp2
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Unknown virus/spyware/trojan blocking access to microsoft sites and antivirus sites
Hi
My computer has recently been hit (last 24 hours) with something which is disabling all of my microsoft sites/programs and access to antivirus sites . Going back 24 hours i had another virus which made my computer really slow redirected sites and posted 3 porn links on my desktop. After this i did a non destructive system recovery (after which i got an ntdlr is compressed message but i fixed it). As soon as i had got the computer running back to normal i installed sp2 as my computer originally came with sp1 and windows 2003 xp home edition. when i got back on the internet i found my problem and i couldnt sign into msn messenger or access antivirus sites. I have tried these programs :Ad-Aware spybot search , vundo fix , super anti spyware and malware bytes anti spyware. i have also booted my pc into safe mode and used sdfix. And i have used atf cleaner and cc cleaner to delete cookies and temp files and i have cleared my cache. Another note i have tried to run Combofix from the desktop but it just says its been compromised and i need to download a new copy and then deletes its self (i have downloaded new copies) Below is my DDS log DDS (Ver_09-07-30.01) - NTFSx86 Run by Owner at 16:43:41.29 on 02/08/2009 Internet Explorer: 6.0.2900.2180 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1023.506 [GMT 1:00] ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\System32\msiexec.exe C:\Documents and Settings\Owner\Desktop\dds.scr ============== Pseudo HJT Report =============== EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File mPolicies-explorer: <NO NAME> = Trusted Zone: microsoft.com\windowsupdate DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL Notify: igfxcui - igfxsrvc.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\21wegk9h.default\ FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT1396957&SearchSource=3&q= FF - prefs.js: browser.search.selectedEngine - Web Search FF - prefs.js: browser.startup.homepage - hxxp://en-GB.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-GB:official FF - plugin: c:\program files\mozilla firefox\plugins\npBBCPlugin.dll FF - plugin: c:\program files\mozilla firefox\plugins\npmusicn.dll FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll FF - plugin: c:\program files\mozilla firefox\plugins\npWebLaunch.dll FF - plugin: c:\program files\thrixxx\weblaunch\binaries\npWebLaunch.dll FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} ---- FIREFOX POLICIES ---- c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false); c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200); c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true); c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess"); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120); c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3); c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true); c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1); c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true); c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0); c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072); c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true); c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35"); c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json"); ============= SERVICES / DRIVERS =============== R2 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2007-6-5 581632] R3 Stmatm;ATM/ADSL miniport;c:\windows\system32\drivers\stmatm.sys [2003-1-2 59642] R3 TaurusPci;ADSL Modem PCI Service;c:\windows\system32\drivers\toruspci.sys [2003-1-2 447201] R4 SAVRTPEL;SAVRTPEL;\??\c:\windows\system32\drivers\savrtpel.sys --> c:\windows\system32\drivers\SAVRTPEL.SYS [?] =============== Created Last 30 ================ 2009-08-02 14:41 <DIR> --d----- c:\windows\pss 2009-08-02 13:58 577,024 ac------ c:\windows\system32\dllcache\user32.dll 2009-08-02 13:54 <DIR> --d----- c:\windows\ERUNT 2009-08-02 13:46 <DIR> --d----- C:\SDFix 2009-08-02 13:24 147 a------- c:\windows\wininit.ini 2009-08-02 12:47 <DIR> --d----- c:\program files\Spybot - Search & Destroy 2009-08-02 12:29 <DIR> --d----- c:\windows\system32\CatRoot2 2009-08-02 12:25 <DIR> --d----- c:\docume~1\owner\applic~1\AVG8 2009-08-02 12:15 <DIR> --d----- c:\program files\Lavasoft 2009-08-02 12:01 <DIR> --d----- c:\program files\VideoLAN 2009-08-02 02:24 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware 2009-08-02 02:24 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy 2009-08-02 01:51 <DIR> --d----- c:\program files\iPrimo 2009-08-02 01:51 <DIR> --d----- c:\program files\GetPrimo 2009-08-02 01:51 <DIR> --d----- c:\docume~1\owner\applic~1\GetPrimo 2009-08-02 01:45 359,040 ac------ c:\windows\system32\dllcache\TCPIP.SYS 2009-08-02 01:39 19,528 a------- c:\windows\005502_.tmp 2009-08-02 00:53 <DIR> --d----- c:\windows\system32\wbem\Repository 2009-08-01 23:38 24,576 a------- c:\windows\system32\drivers\kbdclass.sys 2009-08-01 23:38 52,736 a------- c:\windows\system32\drivers\i8042prt.sys 2009-08-01 23:32 9,600 a------- c:\windows\system32\drivers\hidusb.sys 2009-08-01 23:31 20,992 a------- c:\windows\system32\drivers\rtl8139.sys 2009-08-01 23:31 61,056 a------- c:\windows\system32\drivers\ohci1394.sys 2009-08-01 23:31 53,248 a------- c:\windows\system32\drivers\1394bus.sys 2009-08-01 21:37 <DIR> --d----- c:\docume~1\owner\applic~1\Logs 2009-08-01 21:32 1,110,399 a------- c:\windows\system32\UACotfaiuktls.db 2009-08-01 21:32 128,000 a------- c:\windows\SC.INS 2009-08-01 21:32 73 a------- C:\DIET WITHOUT HUNGER.url 2009-08-01 21:31 359,040 a------- c:\windows\system32\drivers\TCPIP.SYS.ORIGINAL 2009-07-31 19:49 160,640 a------- c:\windows\system32\drivers\a347bus.sys 2009-07-31 19:49 5,248 a------- c:\windows\system32\drivers\a347scsi.sys 2009-07-31 18:46 <DIR> --d----- c:\program files\SlySoft 2009-07-31 18:45 <DIR> --d----- c:\documents and settings\owner\SLYSOFT PACK Clone CD 5.2.9.1 + Any DVD 5.9.6.3 + Clone DVD 2.8.9.9 + KEYGEN FOR ALL SLYSOFT PROGRAMS BY DJ FANTASTIC 2009-07-31 14:23 0 a------- c:\windows\PowerReg.dat 2009-07-31 14:20 <DIR> --d----- c:\program files\Infogrames Interactive 2009-07-31 00:06 <DIR> -cd----- C:\Games 2009-07-31 00:05 4,096 a------- c:\windows\d3dx.dat 2009-07-30 20:14 72,704 a------- c:\windows\ipuninst.exe 2009-07-30 20:12 <DIR> --d----- c:\program files\Interplay 2009-07-30 01:10 <DIR> -cd----- C:\USDownloader 2009-07-30 01:09 1,073,152 a------- c:\windows\system32\libeay32.dll 2009-07-30 01:09 200,704 a------- c:\windows\system32\ssleay32.dll 2009-07-29 12:56 <DIR> --d----- c:\program files\Maxis 2009-07-28 22:49 27,672 a----r-- c:\windows\system32\drivers\Entech.sys 2009-07-28 22:49 <DIR> --d----- c:\windows\system32\Futuremark 2009-07-28 22:49 <DIR> --d----- c:\program files\common files\Futuremark Shared 2009-07-26 19:11 6,148 a------- C:\.DS_Store 2009-07-23 17:34 <DIR> -cds---- C:\jimlol 2009-07-23 17:34 409,600 a------- c:\windows\system32\CF6912.exe 2009-07-23 16:08 382 a------- C:\debug.fz10.reg 2009-07-23 12:41 127,203 a------- C:\debug.fz10.mes 2009-07-23 05:04 28,160 a------- c:\documents and settings\owner\unecm.exe 2009-07-23 05:04 28,672 a------- c:\documents and settings\owner\ecm.exe 2009-07-21 02:00 <DIR> -cd----- C:\Programme 2009-07-21 01:05 <DIR> --d----- c:\windows\RegisteredPackages 2009-07-21 01:04 363,520 a------- c:\windows\system32\psisdecd.dll 2009-07-21 01:04 56,832 a------- c:\windows\system32\msdvbnp.ax 2009-07-21 01:04 51,328 a------- c:\windows\system32\drivers\msdv.sys 2009-07-21 01:04 33,280 a------- c:\windows\system32\psisrndr.ax 2009-07-21 01:04 15,360 a------- c:\windows\system32\drivers\mpe.sys 2009-07-21 01:04 18,432 a------- c:\windows\system32\bdaplgin.ax 2009-07-21 01:04 11,776 a------- c:\windows\system32\drivers\bdasup.sys 2009-07-21 01:04 67,072 a------- c:\windows\system32\dxdllreg.exe 2009-07-21 00:43 <DIR> --d----- c:\program files\Activision 2009-07-19 23:57 741,376 a------- c:\windows\iun6002ev.exe 2009-07-15 06:35 <DIR> --d----- c:\program files\eTeSoft iPod Video Converter 2009-07-15 00:48 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys 2009-07-15 00:48 19,096 a------- c:\windows\system32\drivers\mbam.sys 2009-07-14 21:09 <DIR> --d----- c:\program files\CCleaner 2009-07-14 20:59 <DIR> --d----- c:\program files\Trend Micro 2009-07-14 17:50 91 a------- c:\windows\system32\hjgruipyprtexr.dat 2009-07-14 17:42 13,879 a------- c:\windows\system32\hjgruikosllptv.dat 2009-07-14 13:51 <DIR> -cd----- c:\docume~1\alluse~1\applic~1\Babylon 2009-07-14 13:51 <DIR> --d----- c:\docume~1\owner\applic~1\Babylon 2009-07-08 00:52 <DIR> --d----- c:\program files\DoremiSoft 2009-07-07 21:21 <DIR> -cd----- c:\windows\system32\dllcache\cache 2009-07-07 21:02 <DIR> --d----- C:\cmdcons 2009-07-07 21:00 182,784 a------- c:\windows\SWREG.exe 2009-07-07 21:00 119,296 a------- c:\windows\sed.exe 2009-07-06 16:33 16 a------- c:\windows\system32\coh.cache ==================== Find3M ==================== 2009-08-02 02:21 79,527 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat 2009-08-02 01:45 359,040 a------- c:\windows\system32\drivers\TCPIP.SYS 2009-08-02 00:56 4,588 a--shr-- c:\windows\system32\drivers\HP_DF143A-ABU t190_YC_Pavi_QCZB323_E32GBheBLF2_4_IMS-6577_SMICRO-STAR INTERNATIONAL CO., LTD_V030_B3.19_T030416_WXH1_L409_M1024_J120_7Intel_8Pentium 4_92.8_1103300F2_N104A0500_P_Z_K_A808624C5_U808624C2_G10DE0171.MRK 2009-07-01 22:33 721,904 a------- c:\windows\system32\drivers\sptd.sys 2009-04-04 22:55 20 ac------ c:\program files\Sims2Pack Clean Installer.ini 2008-01-22 19:46 604 ac--h--- c:\program files\STLL Notifier 2007-12-02 19:23 72,584 ac------ c:\docume~1\owner\applic~1\GDIPFONTCACHEV1.DAT 2007-06-30 11:12 12,292 ac------ c:\program files\.DS_Store 2006-12-17 16:40 15,311 ac------ c:\program files\finderwindow.jpg 2006-11-11 12:02 3,994 ac------ c:\program files\conditions.rtf ============= FINISH: 16:44:20.68 =============== any help would be great guys thanks ![]() attached are my other two logs as per the instructions |
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#2 (permalink) |
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Analyst, Security Team
Join Date: Jan 2009
Posts: 434
OS: Win98SE, XP Home SP3
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Re: Unknown virus/spyware/trojan blocking access to microsoft sites and antivirus sit
Hello and welcome to Tech Support Forum.
My name is km2357 and I will be helping you to remove any infection(s) that you may have. I will be giving you a series of instructions that need to be followed in the order in which I give them to you. If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again. Please do not start another thread or topic, I will assist you at this thread until we solve your problems. Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same. Sorry for the delay in replying, the forum is very busy. If you still need help, please post a fresh DDS Log |
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#4 (permalink) |
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Analyst, Security Team
Join Date: Jan 2009
Posts: 434
OS: Win98SE, XP Home SP3
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Re: Unknown virus/spyware/trojan blocking access to microsoft sites and antivirus sit
Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:
http://www.techsupportforum.com/secu...oval-help.html |
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