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Old 11-05-2009, 05:19 AM   #1 (permalink)
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Google Redirected and Runtime Error

I bought this computer used last week. It has XP, I installed AVG Free and Spyware Blaster. I keep gettting redirected in Google and I keep getting the popup which I describe here.

Microsoft C++ Runtime Library
Runtime Error
Program: C:\Windows\System32\svchost.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.

I downloaded DDS and tried running it with antivisus running because I don't have time to disable before going to work. Also, I don't know how to disable scripts.

I will try more after work this afternoon. Thanks.

I need to know how to disable scripts. I have tried running DDC but it always times out.

I am sorry to be adding more before a reply but the computer seems to be getting worse. When I try to run DDS or CleanUp or even an AVG scan it times out. Also, when I click the Start button at the bottom of the screen the box that pops up with of the options will not go away. I have tried to do a system restore but I get a message that says to contact the system administrator. And finally, when I click on this website I get another website that pops up named "bestsoftwareshop.us"

Last edited by amateur; 11-06-2009 at 06:18 PM. Reason: to retain 0-reply status
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Old 11-07-2009, 05:27 PM   #2 (permalink)
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Join Date: Jun 2006
Location: Cleveland, Ohio
Posts: 1,687
OS: XP Pro, Vista, Ubuntu 8.10


Re: Google Redirected and Runtime Error

Hello

Lets see if we have better luck with a different scanner.
  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

---------------------------

Download GMER Rootkit Scanner from here to your desktop.
  • Double click the exe file.
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.



    Click the image to enlarge it


  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in your reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries


-------------------------------

Please provide the following logs with your next post:

C:\rsit\log.txt
C:\rsit\info.txt
Gmer.txt
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Old 11-16-2009, 10:01 AM   #3 (permalink)
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Re: Google Redirected and Runtime Error

Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:

http://www.techsupportforum.com/secu...oval-help.html
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