msa.exe, b.exe, can't run tools, help please!!

ukworld · 11-02-2009, 10:50 AM

HI guys I think I have got something really nasty of the internet when I logged on to my computer today I saw alot of popups and my laptop was running slow.

SO i opened windows task manager and saw msa.exe running which i ended I also then went to my c:/documents and settings/user/local settings/temp and saw the following programs b.exe and c.exe along with msa.exe they didnt look right so I deleted all of them and thought that was the end of it.

But this was not the case I am still getting pop ups, google is redirecting to porn sites etc so then i realised i had to do something so I ran AVG in safe mode and try to run Malawarebytes anti malaware. AVG ran a scan and found alot of locked files but didnt find any infections etc. Malawarebytes started up ran for 5 secs and dissapeard when I try to start it again it said it couldnt acess the specified device, path or file <--- this was in safe mode as well.

Also when I try to acess alot of my main folders like c:/documents and settings its saying acess denied.

I am running Windows Vista on SP1 what do I do next please help....

extremeboy · 11-06-2009, 02:33 PM

Hello and welcome to TSF.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please post a fresh DDS log and a new GMER log as described in this topic. In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please note that the forum is very busy and if I don’t hear from you in three-five days this thread will be closed.

With Regards,
Extremeboy

extremeboy · 11-09-2009, 02:41 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. The forums here at TSF is always a busy place and if I don't hear you from within 5 days since my last reply, the topic will need to be closed.

Thanks for understanding.

With Regards,
Extremeboy

extremeboy · 11-14-2009, 06:38 PM

Hello.

Due to lack of feedback, this topic will now be archived.
If you need continued support, please begin a new thread.

This applies only to the original topic starter.

Everyone else please begin a New Topic by following the steps outlined here:

http://www.techsupportforum.com/secu...oval-help.html

Thanks.

With Regards,
Extremeboy

11-02-2009, 10:50 AM	#1 (permalink)
ukworld Registered User Join Date: Nov 2009 Posts: 1 OS: windows vista	msa.exe, b.exe, can't run tools, help please!! HI guys I think I have got something really nasty of the internet when I logged on to my computer today I saw alot of popups and my laptop was running slow. SO i opened windows task manager and saw msa.exe running which i ended I also then went to my c:/documents and settings/user/local settings/temp and saw the following programs b.exe and c.exe along with msa.exe they didnt look right so I deleted all of them and thought that was the end of it. But this was not the case I am still getting pop ups, google is redirecting to porn sites etc so then i realised i had to do something so I ran AVG in safe mode and try to run Malawarebytes anti malaware. AVG ran a scan and found alot of locked files but didnt find any infections etc. Malawarebytes started up ran for 5 secs and dissapeard when I try to start it again it said it couldnt acess the specified device, path or file <--- this was in safe mode as well. Also when I try to acess alot of my main folders like c:/documents and settings its saying acess denied. I am running Windows Vista on SP1 what do I do next please help.... Last edited by ukworld; 11-02-2009 at 10:57 AM.

11-06-2009, 02:33 PM	#2 (permalink)
extremeboy Analyst, Security Team Join Date: Jan 2009 Posts: 553 OS: N/A	Re: msa.exe, b.exe, can't run tools, help please!! Hello and welcome to TSF. I Apologize for the late response. If you still require assistance, we would like to see the latest state of your system. So, please post a fresh DDS log and a new GMER log as described in this topic. In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe. Please note that the forum is very busy and if I don’t hear from you in three-five days this thread will be closed. With Regards, Extremeboy __________________ If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

11-09-2009, 02:41 PM	#3 (permalink)
extremeboy Analyst, Security Team Join Date: Jan 2009 Posts: 553 OS: N/A	Re: msa.exe, b.exe, can't run tools, help please!! Hello. Are you still there? If you are please follow the instructions in my previous post. If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic. Please reply back telling us so. The forums here at TSF is always a busy place and if I don't hear you from within 5 days since my last reply, the topic will need to be closed. Thanks for understanding. With Regards, Extremeboy __________________ If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

11-14-2009, 06:38 PM	#4 (permalink)
extremeboy Analyst, Security Team Join Date: Jan 2009 Posts: 553 OS: N/A	Re: msa.exe, b.exe, can't run tools, help please!! Hello. Due to lack of feedback, this topic will now be archived. If you need continued support, please begin a new thread. This applies only to the original topic starter. Everyone else please begin a New Topic by following the steps outlined here: http://www.techsupportforum.com/secu...oval-help.html Thanks. With Regards, Extremeboy __________________ If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.