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#1 (permalink) |
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Registered User
Join Date: Oct 2009
Location: Michigan
Posts: 1
OS: Windows XP Home Edition SP3
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Cannot Run antivirus programs, or run in safe mode.
Hi, i am new to this forum and i have a pretty big problem with my computer. Dell Dimension 4550, windows xp home edition, service pack 3.
I first encountered the problem when i was bombarded by a ton of popups of random things in internet explorer, but i use opera as my main browser. so that was odd. The popups then turned into an automatic installation that looked to be authentic windows security center, but was a fake, and i could do nothing about it. if i ended the process, another would start. The popups have now stopped, i ran superantispyware and found many viruses. I fixed all, but when i log onto windows, i get error messages of missing .dll files: ntuser.dll, calc.dll, sinuvili.dll, pofutuva.dll. Another problem is my safe mode. when i attempt to run, a blue screen appears stating that windows has shutdown to prevent damage to computer, and at the bottom of screen i see: *** STOP: 0x0000007B (0xF7A46528, 0xC0000034, 0x00000000, 0x00000000) I saw in another forum that to fix this, i could boot from the original xp disc, select "R" to repair, and enter "CHKDSK /R". I tried this, but nothing happened. Another observation is my computer clock, it has changed to military time. I have now tried to run a HIJACK THIS log, but i wasn't able to. So i ran rsit.exe, and came up with the attached log file. Can someone please look over the log file and tell me if there is anything i can do? i am lost when it comes to this. Thank you, andrew |
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#2 (permalink) |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 10,757
OS: XP SP3
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Re: Cannot Run antivirus programs, or run in safe mode.
Hello and Welcome to TSF.
Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription. Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed. ------------------------------------------------------ Go to Start > Run and copy/paste the following into the Run box and click OK: C:\rsit\info.txt A text file should open. Please post the contents of that file in your next reply. ------------------------------------------------------ I need to see a gmer log in order to help you. Delete your existing copy of gmer. Please run this special version of gmer: Download GMER Rootkit Scanner from here and Save it to your Desktop.
**Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries ------------------------------------------------------ |
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#3 (permalink) |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 10,757
OS: XP SP3
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Re: Cannot Run antivirus programs, or run in safe mode.
Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:
IMPORTANT - Read This Before Posting For Malware Removal Help ------------------------------------------------------ |
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