Gareth_taylor

For a couple of days i had errors with my pc (windows xp service 3... i think) as there is a windows error... rundll. saying "error loading c:\windows\dlermsv.dll" these message boxes show up every 5 secs or so, non stop.

Also got avg anti virus software and it keeps finding the the same file as a virus and i think it keeps removing it and it keeps getting recreated. Any ideas as all these pop ups are doing my nut and worried that even though it keeps moving to "virus vault" worried i still have a virus

Attached Files

Attach.zip (10.1 KB, 2 views)

CatByte

Hi,

Please do the following:


Download ComboFix from either of these locations:
Link 1
Link 2


VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

• Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

• Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

• Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

Gareth_taylor

hey. combo fix run... had to remove avg anti virus to do it which stopped the pop ups. Planning to try another anti virus and hope combo fix has fixed the prob.


ComboFix 09-10-26.03 - OEM Student 27/10/2009 6:02.1.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.176 [GMT 0:00]
Running from: c:\documents and settings\OEM Student\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: McAfee Personal Firewall Plus *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\MyWay
c:\program files\outlook
c:\recycler\S-1-5-21-0448880318-6485110432-711839974-1226
c:\recycler\S-1-5-21-2122901767-3833581854-4065617495-1006
c:\recycler\S-1-5-21-4786210628-1358064684-987834317-6279
c:\recycler\S-1-5-21-5598180194-7306405676-752447936-2185
c:\windows\cdmxtras
c:\windows\system32\cmd.com
c:\windows\system32\netstat.com
c:\windows\system32\ping.com
c:\windows\system32\system
c:\windows\system32\system\mcafeepf.dll
c:\windows\system32\taskkill.com
c:\windows\system32\tasklist.com
c:\windows\system32\tracert.com
c:\windows\winhelp.ini

.
((((((((((((((((((((((((( Files Created from 2009-09-27 to 2009-10-27 )))))))))))))))))))))))))))))))
.

2009-10-27 06:06 . 2009-10-27 06:06 9495 ----a-w- c:\windows\anacupod.dll
2009-10-27 05:56 . 2009-10-27 05:56 9495 ----a-w- c:\windows\ehisohahoz.dll
2009-10-25 09:27 . 2009-10-25 10:28 -------- d-----w- c:\documents and settings\OEM Student\Local Settings\Application Data\Promosoft Corporation
2009-10-25 08:39 . 2009-10-25 08:39 -------- d-----w- c:\documents and settings\OEM Student\Application Data\Uniblue
2009-10-21 18:09 . 2009-10-21 18:09 -------- d-----w- c:\documents and settings\OEM Student\Local Settings\Application Data\{6627ADA1-655C-40F0-9E33-45C891343825}
2009-10-21 07:18 . 2009-10-21 07:18 -------- d-----w- c:\documents and settings\OEM Student\Local Settings\Application Data\{CB0ECAB1-2F39-4E30-B0B1-E792969B3D79}
2009-10-19 13:06 . 2009-10-19 13:06 -------- d-----w- c:\documents and settings\OEM Student\Local Settings\Application Data\{0DEB125D-46C3-465F-8C33-F3C82BB91F96}
2009-10-19 10:19 . 2009-10-19 14:45 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-10-19 10:19 . 2009-10-19 10:25 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-10-17 20:54 . 2009-10-17 20:54 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2009-10-15 19:14 . 2009-10-15 19:14 -------- d-----w- c:\documents and settings\OEM Student\Local Settings\Application Data\{AA52CA7A-52F3-42A0-82AF-F8A53841264A}
2009-10-14 15:17 . 2009-10-27 05:01 -------- d-----w- C:\$AVG8.VAULT$
2009-10-14 15:11 . 2009-10-14 15:11 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-10-14 15:11 . 2009-10-14 15:11 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-10-14 15:10 . 2009-10-14 15:10 335240 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-10-14 15:10 . 2009-10-14 15:10 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-10-14 15:10 . 2009-10-26 10:31 -------- d-----w- c:\windows\system32\drivers\Avg
2009-10-14 15:10 . 2009-10-14 15:50 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar
2009-10-14 15:09 . 2009-10-27 05:17 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-10-14 15:05 . 2009-10-14 15:05 -------- d-----w- c:\documents and settings\OEM Student\Application Data\AVG8
2009-10-14 12:49 . 2009-10-24 07:55 0 ----a-w- c:\windows\Oyuruyaxubexuy.bin
2009-10-14 12:49 . 2009-10-24 08:03 120 ----a-w- c:\windows\Tvihanidesugun.dat
2009-10-13 23:38 . 2009-10-13 23:38 -------- d-----w- c:\documents and settings\OEM Student\Local Settings\Application Data\{806B2843-228D-488E-B9C1-EE41EC8E884F}
2009-09-28 09:01 . 2009-09-28 09:01 -------- d-sh--w- c:\documents and settings\OEM Student\IECompatCache
2009-09-27 07:15 . 2009-10-27 05:55 -------- d-----w- c:\documents and settings\OEM Student\Tracing
2009-09-27 07:12 . 2009-09-27 07:12 -------- d-----w- c:\program files\Microsoft
2009-09-27 07:11 . 2009-09-27 07:11 -------- d-----w- c:\program files\Windows Live SkyDrive
2009-09-27 07:10 . 2009-09-27 07:12 -------- d-----w- c:\program files\Windows Live
2009-09-27 07:04 . 2009-09-27 07:04 -------- d-----w- c:\program files\Kontiki
2009-09-27 07:00 . 2009-08-06 18:23 274288 ----a-w- c:\windows\system32\mucltui.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-10-26 16:31 . 2004-10-18 18:57 -------- d-----w- c:\program files\McAfee.com
2009-10-26 16:30 . 2007-07-29 22:41 -------- d-----w- c:\program files\Morpheus
2009-10-26 15:29 . 2004-10-18 18:58 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee.com
2009-10-25 20:05 . 2004-10-18 14:03 -------- d-----w- c:\program files\NoAdware
2009-10-19 14:59 . 2007-04-12 00:44 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-09-27 07:13 . 2004-04-26 19:48 24296 -c--a-w- c:\documents and settings\OEM Student\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-09-26 09:54 . 2009-09-26 09:54 -------- d-----w- c:\program files\MSBuild
2009-09-26 09:53 . 2009-09-26 09:53 -------- d-----w- c:\program files\Reference Assemblies
2009-09-26 09:10 . 2006-12-10 03:03 -------- d-----w- c:\program files\Apple Software Update
2009-09-26 08:09 . 2009-09-26 08:09 -------- d-----w- c:\program files\Common Files\Windows Live
2009-09-25 09:37 . 2006-06-29 02:50 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-09-16 10:31 . 2009-09-16 10:31 -------- d-----w- c:\program files\aMSN
2009-09-11 14:18 . 2002-10-01 18:35 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2002-10-01 18:35 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 08:08 . 2007-09-18 09:43 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-26 08:00 . 2002-11-21 09:02 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-06 18:24 . 2004-08-03 13:02 327896 ----a-w- c:\windows\system32\wucltui.dll
2009-08-06 18:24 . 2004-08-03 12:59 209632 ----a-w- c:\windows\system32\wuweb.dll
2009-08-06 18:24 . 2005-05-26 03:16 44768 ----a-w- c:\windows\system32\wups2.dll
2009-08-06 18:24 . 2004-08-03 12:59 35552 ----a-w- c:\windows\system32\wups.dll
2009-08-06 18:24 . 2002-11-21 09:02 53472 ----a-w- c:\windows\system32\wuauclt.exe
2009-08-06 18:24 . 2002-11-21 09:03 96480 ----a-w- c:\windows\system32\cdm.dll
2009-08-06 18:23 . 2004-08-03 13:00 575704 ----a-w- c:\windows\system32\wuapi.dll
2009-08-06 18:23 . 2008-10-16 13:07 215920 ----a-w- c:\windows\system32\muweb.dll
2009-08-06 18:23 . 2002-11-21 09:02 1929952 ----a-w- c:\windows\system32\wuaueng.dll
2009-08-05 09:01 . 2003-09-10 13:49 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-04 19:44 . 2002-10-01 18:35 2189184 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-08-04 14:20 . 2001-08-17 13:48 2066048 ------w- c:\windows\system32\ntkrnlpa.exe
2004-03-03 03:08 . 2004-03-03 03:08 127 -c--a-w- c:\program files\ib_license.dat
2001-11-28 23:50 . 2004-03-03 03:08 652288 -c--a-w- c:\program files\ibuninst.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
"RealPlayer"="c:\program files\Real\RealPlayer\realplay.exe" [2006-06-01 1003520]
"BTAgile"="c:\program files\BT Broadband Talk Softphone\BTAgile.exe" [2007-06-18 61440]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2006-06-01 94208]
"Nero PhotoShow Media Manager"="c:\progra~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe" [2006-05-10 249856]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
"ILO_Office_Manager"="IntEdReg.exe" - c:\windows\SYSTEM32\intedreg.exe [2002-04-15 47616]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-03-29 180269]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2006-02-23 278528]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 132496]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-09-01 282624]
"MCAgentExe"="c:\progra~1\mcafee.com\agent\mcagent.exe" [2007-08-31 303104]
"MCUpdateExe"="c:\progra~1\mcafee.com\agent\mcupdate.exe" [2007-08-31 212992]
"MPFExe"="c:\progra~1\McAfee.com\PERSON~1\MpfTray.exe" [2007-08-31 999424]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"DSLSTATEXE"="c:\program files\BT Voyager 105 ADSL Modem\dslstat.exe" [2003-06-28 1658965]
"DSLAGENTEXE"="c:\program files\BT Voyager 105 ADSL Modem\dslagent.exe" [2003-08-19 16384]
"btbb_wcm_McciTrayApp"="c:\program files\btbb_wcm\McciTrayApp.exe" [2006-12-07 935936]
"btbb_McciTrayApp"="c:\program files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe" [2007-05-23 936960]
"YBrowser"="c:\progra~1\Yahoo!\browser\ybrwicon.exe" [2006-07-21 129536]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"SoundMan"="SOUNDMAN.EXE" - c:\windows\SOUNDMAN.EXE [2002-03-21 46592]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\System32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\OEM Student\Start Menu\Programs\Startup\
Webshots.lnk - c:\program files\Webshots\Launcher.exe [2004-2-21 45056]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
BT Broadband Desktop Help.lnk - c:\program files\BT Broadband Desktop Help\bin\matcli.exe [2008-4-2 217088]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\1]
Source= c:\student_info\index.html
FriendlyName=

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-10-14 15:11 11952 ----a-w- c:\windows\SYSTEM32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli dlermsv.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\aMSN\\bin\\wish.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\SYSTEM32\drivers\avgldx86.sys [14/10/2009 15:10 335240]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\SYSTEM32\drivers\avgtdix.sys [14/10/2009 15:11 108552]
R3 VIASens;Vinyl Sensaura WDM 3D Audio Driver;c:\windows\SYSTEM32\drivers\viasens.sys [07/11/2003 07:07 391680]
S2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe --> c:\progra~1\AVG\AVG8\avgwdsvc.exe [?]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\e:\ntglm7x.sys --> e:\NTGLM7X.sys [?]
S3 V90drv;v90drv;c:\windows\SYSTEM32\drivers\v90drv.sys [29/11/2001 08:10 1432836]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - MBR
*Deregistered* - mbr
.
Contents of the 'Scheduled Tasks' folder

2009-10-24 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2006-08-29 14:21]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://bt.yahoo.com
mSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
uInternet Connection Wizard,ShellNext = hxxp://www.freeserve.co.uk/
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchURL,(Default) = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
IE: Shorten URL - http://www.cjb.net/menuext.html
Trusted Zone: scoobidoo.com
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {D03A1C33-1913-4533-A8C1-F2C8D13045DE} - hxxp://www.cjb.net/search.cab
.
- - - - ORPHANS REMOVED - - - -

URLSearchHooks-{A3BC75A2-1F87-4686-AA43-5347D756017C} - c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll
BHO-{201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\AskBarDis\bar\bin\askBar.dll
BHO-{A3BC75A2-1F87-4686-AA43-5347D756017C} - c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll
BHO-{f93a2ba6-24d3-9bcd-7072-b9d5b4a5b9c0} - c:\windows\ucababuyutomo.dll
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll
Toolbar-{3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\AskBarDis\bar\bin\askBar.dll
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll
WebBrowser-{3041D03E-FD4B-44E0-B742-2D9B88305F98} - c:\program files\AskBarDis\bar\bin\askBar.dll
HKCU-Run-MtdAcq - c:\program files\Creative\Shared Files\Media Sniffer\MtdAcq.EXE
HKLM-Run-4oD - c:\program files\Kontiki\KHost.exe
HKLM-Run-AVG8_TRAY - c:\progra~1\AVG\AVG8\avgtray.exe
HKLM-Run-NWEReboot - (no file)
HKU-Default-Run-NvMediaCenter - c:\windows\System32\NVMCTRAY.DLL



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-10-27 06:10
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(688)
c:\windows\dlermsv.dll
c:\windows\system32\WININET.dll
.
Completion time: 2009-10-27 6:12
ComboFix-quarantined-files.txt 2009-10-27 06:12

Pre-Run: 12,476,321,792 bytes free
Post-Run: 12,614,549,504 bytes free

- - End Of File - - C246416749F7D0354BFCC1200EC2751E

Attached Files

ComboFix.txt (14.3 KB, 1 views)

CatByte

Hi,

Please do the following:

• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
• They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".

Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

• Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
• ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
• When finished, it shall produce a log for you.
• Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so.

NEXT


Using Internet Explorer or Firefox, visit Kaspersky Online Scanner:
1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:

• Close any open programs
• Turn off the real time scanner of any existing antivirus program while performing the online scan

3. Click Run at the Security prompt. The program will then begin downloading and installing and will also update the database. Please be patient as this can take several minutes.

• Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
• Click View scan report at the bottom.
  
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

amateur

Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:

http://www.techsupportforum.com/secu...oval-help.html