Serious problems antivirus pro program and rundll32 error

whateveris · 10-17-2009, 04:44 PM

Hello, Ive used the search but nothing seemed to help

I opened my start bar and found an unlabeled uninstall on my programs list. Stupidly, not knowing what is was, I uninstalled it. Next think I know, all my programs are .lnk and I cant open any .exe

I do not have my XP OS CD

I did a file search on my computer and I have the rundll32.exe file in the following places:

C:\i386 (This is in blue text, dont know what that means)
C:\WINDOWS\LastGood\System32 (I dont know where that LastGood folder is, doesnt seem to show up outside of search)
C:\WINDOWS\ServicePackFiles\i386

Any suggestion on how to resolve it will be greatly appreciated

whateveris · 10-23-2009, 08:25 AM

My pc has been having serious problems because the combined errors. I can not open any exes because they appear as lnks, the fake malware is slowing my computer and harassing me

I do not have my original xp cd, am I SOL or is there a way to resolve the ialssue

Ried · 10-25-2009, 09:54 PM

Hello whateveris,

See if this tool will run for you. Download DDS and save it to your desktop from here

Disable any script blocker, and then double click dds.scr to run the tool.

When done, DDS will open two (2) logs
1. DDS.txt
2. Attach.txt
Save both reports to your desktop.

Post the contents of the log.txt and attach the Attach.txt in your next reply.

whateveris · 10-26-2009, 08:08 AM

Hello, thanks for the reply,I downloaded the file but I got the same message

Windows cannot open this file:

dds.scr

However, I pressed f8 during boot up, and restored my computer to its last working settings, so the antivirus pro program seemed to have disappeared, but I still have the rundll32.exe error.

Ried · 10-26-2009, 09:44 AM

Then please follow the steps as outlined in our sticky topic New Instructions - Read This Before Posting for Malware Removal Help and post the requested logs in your next reply.

Ried · 11-04-2009, 08:42 PM

Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic.

10-17-2009, 04:44 PM	#1 (permalink)
whateveris Registered User Join Date: Oct 2009 Posts: 3 OS: XP	Serious problems antivirus pro program and rundll32 error Hello, Ive used the search but nothing seemed to help I opened my start bar and found an unlabeled uninstall on my programs list. Stupidly, not knowing what is was, I uninstalled it. Next think I know, all my programs are .lnk and I cant open any .exe I do not have my XP OS CD I did a file search on my computer and I have the rundll32.exe file in the following places: C:\i386 (This is in blue text, dont know what that means) C:\WINDOWS\LastGood\System32 (I dont know where that LastGood folder is, doesnt seem to show up outside of search) C:\WINDOWS\ServicePackFiles\i386 Any suggestion on how to resolve it will be greatly appreciated

10-23-2009, 08:25 AM	#2 (permalink)
whateveris Registered User Join Date: Oct 2009 Posts: 3 OS: XP	Serious problems antivirus pro program and rundll32 error My pc has been having serious problems because the combined errors. I can not open any exes because they appear as lnks, the fake malware is slowing my computer and harassing me I do not have my original xp cd, am I SOL or is there a way to resolve the ialssue

10-25-2009, 09:54 PM	#3 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 26,938 OS: WinXP and Vista	Re: Serious problems antivirus pro program and rundll32 error Hello whateveris, See if this tool will run for you. Download DDS and save it to your desktop from here Disable any script blocker, and then double click dds.scr to run the tool. When done, DDS will open two (2) logs DDS.txt Attach.txt Save both reports to your desktop. Post the contents of the log.txt and attach the Attach.txt in your next reply. __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."

10-26-2009, 08:08 AM	#4 (permalink)
whateveris Registered User Join Date: Oct 2009 Posts: 3 OS: XP	Re: Serious problems antivirus pro program and rundll32 error Hello, thanks for the reply,I downloaded the file but I got the same message Windows cannot open this file: dds.scr However, I pressed f8 during boot up, and restored my computer to its last working settings, so the antivirus pro program seemed to have disappeared, but I still have the rundll32.exe error.

10-26-2009, 09:44 AM	#5 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 26,938 OS: WinXP and Vista	Re: Serious problems antivirus pro program and rundll32 error Then please follow the steps as outlined in our sticky topic New Instructions - Read This Before Posting for Malware Removal Help and post the requested logs in your next reply. __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."

11-04-2009, 08:42 PM	#6 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 26,938 OS: WinXP and Vista	Re: Serious problems antivirus pro program and rundll32 error Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."