Red screen .. Virus

momma11 · 10-22-2009, 05:05 PM

I came home to my computer having a RED SCREEN .. I can move the mouse over the screen but thats all.. It wont let me on SAFE MODE either...

I dont know what to do.. priceless pictures, personal information.. so many things on that computer .. PLS help!!

Can anything be done for this problem??

I can get to the windows advanced options menu but when I try to go on safe mode it wont allow me to..

there are other options .. I am not sure wat they do? lol

PLS HELP!

**chemist** · 10-25-2009, 06:53 PM

Hello and Welcome to TSF.

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Let's try Last Known Good Configuration:

Restart your computer.
After hearing your computer beep once during startup, but before the Windows icon appears, start pressing the F8 key.
In some systems, this may be the F5 key.
Instead of Windows loading as normal, a menu should appear.
Use the up arrow key to highlight Last Known Good Configuration and press 'Enter'.
Login on your usual account.

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**chemist** · 10-28-2009, 08:51 PM

Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:

IMPORTANT - Read This Before Posting For Malware Removal Help

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10-22-2009, 05:05 PM	#1 (permalink)
momma11 Registered User Join Date: Oct 2009 Posts: 1 OS: windows xp home edition	Red screen .. Virus I came home to my computer having a RED SCREEN .. I can move the mouse over the screen but thats all.. It wont let me on SAFE MODE either... I dont know what to do.. priceless pictures, personal information.. so many things on that computer .. PLS help!! Can anything be done for this problem?? I can get to the windows advanced options menu but when I try to go on safe mode it wont allow me to.. there are other options .. I am not sure wat they do? lol PLS HELP!

10-25-2009, 06:53 PM	#2 (permalink)
chemist Moderator, Analyst, Security Team; Rangemaster, TSF Academy Join Date: Oct 2007 Location: Georgia Posts: 10,739 OS: XP SP3	Re: Red screen .. Virus Hello and Welcome to TSF. Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription. Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed. ------------------------------------------------------ Let's try Last Known Good Configuration: Restart your computer. After hearing your computer beep once during startup, but before the Windows icon appears, start pressing the F8 key. In some systems, this may be the F5 key. Instead of Windows loading as normal, a menu should appear. Use the up arrow key to highlight Last Known Good Configuration and press 'Enter'. Login on your usual account. ------------------------------------------------------ __________________ Our help is free but please donate Proud member of ASAP Proud member of UNITE

10-28-2009, 08:51 PM	#3 (permalink)
chemist Moderator, Analyst, Security Team; Rangemaster, TSF Academy Join Date: Oct 2007 Location: Georgia Posts: 10,739 OS: XP SP3	Re: Red screen .. Virus Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here: IMPORTANT - Read This Before Posting For Malware Removal Help ------------------------------------------------------ __________________ Our help is free but please donate Proud member of ASAP Proud member of UNITE