![]() |
![]() |
![]() |
|||||
![]() |
![]() |
![]() |
![]() |
![]() |
|||
| Welcome
to Tech Support Forum home to more then 136,000 problems solved. Issues
have included: Spyware, Malware, Virus Issues, Windows, Microsoft,
Linux, Networking, Security, Hardware, and Gaming Getting your
problem solved is as easy as: 1. Registering for a free account 2. Asking your question 3. Receiving an answer Registered members: * See fewer ads. * And much more..
|
| Want to know how to post a question? click here | Having problems with spyware and pop-ups? First Steps |
|
|||||||
|
|
LinkBack | Thread Tools |
|
|
#1 (permalink) |
|
Registered User
Join Date: Oct 2008
Posts: 6
OS: vista home basic SP1
|
anti-malware bytes won't install
Hi folks
Tried installing malware bytes anti-malware bytes program (through recommendation), my current anti-virus AVG picked up on this - quarantined it thought it was a trojan (can't remember name, but it was something like trojan.banker..JO5). I checked the source of download and new it was ok, so I un-installed AVG and ran the anti-malware bytes executable file and nothing happened. I've since reinstalled avg and now it has no problem with the anti-malware bytes executable file sitting on my desktop, although when I click to start it I get this message c:\users\THOMAS\Desktop\mbam-setup.exe is not a valid win32 application can you have a look at this for me? do I really need this malware bytes anti-malware program if i have avg or have I stumbled on a problem that has until now remained hidden. any advice would be greatly appreciated. Here is the DDS log information DDS (Ver_09-10-13.01) - NTFSx86 Run by THOMAS SWINHOE at 19:58:37.16 on 19/10/2009 Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_10 Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.44.1033.18.2047.1213 [GMT 1:00] AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} SP: AVG Anti-Spyware *disabled* (Updated) {48F2E28D-ED66-4646-9C11-B3055B0AF604} SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Program Files\AVG\AVG9\avgchsvx.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\Windows\system32\nvvsvc.exe C:\Program Files\PC Tools Firewall Plus\FWService.exe C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\SLsvc.exe C:\Windows\system32\rundll32.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\taskeng.exe C:\Windows\system32\taskeng.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe C:\Windows\System32\rundll32.exe C:\Program Files\AVG\AVG9\avgtray.exe C:\Program Files\RamBooster 2.0\Rambooster.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\AVG\AVG9\avgwdsvc.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Windows\system32\SearchIndexer.exe C:\Program Files\AVG\AVG9\avgemc.exe C:\Program Files\AVG\AVG9\avgnsx.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Windows\system32\vssvc.exe C:\Windows\System32\svchost.exe -k swprv C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\THOMAS SWINHOE\Desktop\dds.scr C:\Windows\system32\wbem\wmiprvse.exe ============== Pseudo HJT Report =============== BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: KeyScramblerBHO Class: {2b9f5787-88a5-4945-90e7-c4b18563bc5e} - c:\program files\keyscrambler\KeyScramblerIE.dll BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll uRun: [RamBooster] c:\program files\rambooster 2.0\Rambooster.exe uRun: [AlcoholAutomount] "c:\program files\alcohol soft\alcohol 120\axcmd.exe" /automount uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe mRun: [00PCTFW] "c:\program files\pc tools firewall plus\FirewallGUI.exe" -s mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe" mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe uPolicies-explorer: HideClock = 0 (0x0) mPolicies-explorer: NoResolveTrack = 1 (0x1) mPolicies-explorer: NoFileAssociate = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) mPolicies-system: NoDispSettingsPage = 0 (0x0) IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000 IE: {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - {B745F984-EF2E-40D6-A9AC-D8CED7230E61} - c:\program files\keyscrambler\KeyScramblerIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab AppInit_DLLs: avgrsstx.dll SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL ================= FIREFOX =================== FF - ProfilePath - c:\users\thomas~1\appdata\roaming\mozilla\firefox\profiles\f6egise9.default\ FF - prefs.js: browser.search.selectedEngine - Google FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=10168&gct=&gc=1&q= FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll FF - component: c:\users\thomas swinhoe\appdata\roaming\mozilla\firefox\profiles\f6egise9.default\extensions\keyscrambler@qfx.software.corporation\components\KeyScramblerIE.dll FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll FF - plugin: c:\program files\microsoft\office live\npOLW.dll FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} ---- FIREFOX POLICIES ---- FF - user.js: browser.blink_allowed - true FF - user.js: network.prefetch-next - true FF - user.js: nglayout.initialpaint.delay - 250 FF - user.js: layout.spellcheckDefault - 1 FF - user.js: browser.urlbar.autoFill - false FF - user.js: browser.search.openintab - false FF - user.js: browser.tabs.closeButtons - 1 FF - user.js: browser.tabs.opentabfor.middleclick - true FF - user.js: browser.tabs.tabMinWidth - 100 FF - user.js: browser.urlbar.hideGoButton - false ============= SERVICES / DRIVERS =============== R0 crpf;crpf;c:\windows\system32\drivers\crpf.sys [2009-3-29 37920] R0 csdf;cdsf;c:\windows\system32\drivers\csdf.sys [2009-3-29 40480] R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2008-10-19 28544] R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-19 333192] R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-1-30 360584] R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2009-1-22 159600] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-11-17 8944] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-11-17 55024] R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-10-19 906520] R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-10-19 285392] R2 PCTAppEvent;PCTAppEvent Driver;c:\windows\system32\drivers\PCTAppEvent.sys [2009-1-22 73840] R2 wlidsvc;Windows Live ID Sign-in Assistant;c:\program files\common files\microsoft shared\windows live\WLIDSVC.EXE [2009-3-30 1533808] R3 KeyScrambler;KeyScrambler;c:\windows\system32\drivers\keyscrambler.sys [2009-7-11 114024] R3 pctplfw;pctplfw;c:\windows\system32\drivers\pctplfw.sys [2009-1-22 95640] S2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-5-19 908056] S2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-5-19 297752] S2 gupdate1ca490f6ca37e79;Google Update Service (gupdate1ca490f6ca37e79);c:\program files\google\update\GoogleUpdate.exe [2009-10-9 133104] S3 DfSdkS;Defragmentation-Service;c:\program files\ashampoo\ashampoo winoptimizer 6\DfSdkS.exe [2009-7-12 410976] S3 rkhdrv40;Rootkit Unhooker Driver;c:\windows\system32\drivers\rkhdrv40.sys [2008-11-9 24448] S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-11-17 7408] S4 ActiveSMART Service;ActiveSMART Service;c:\program files\activesmart 2.71\ASmartService.exe [2009-8-26 573720] S4 Nero BackItUp Scheduler 4.0;Nero BackItUp Scheduler 4.0;c:\program files\common files\nero\nero backitup 4\NBService.exe [2009-7-20 935208] =============== Created Last 30 ================ 2009-10-19 19:19 0 a------- c:\windows\system32\commonpriv.log.lock 2009-10-19 19:17 <DIR> --d-h--- C:\$AVG 2009-10-19 19:15 <DIR> --d----- c:\programdata\avg9 2009-10-19 19:15 <DIR> --d----- c:\progra~2\avg9 2009-10-19 19:06 <DIR> --d----- c:\users\thomas~1\appdata\roaming\AVG8 2009-10-17 15:47 <DIR> --d----- c:\programdata\Symantec 2009-10-17 15:47 <DIR> --d----- c:\programdata\Norton 2009-10-17 15:47 <DIR> --d----- c:\progra~2\Symantec 2009-10-17 15:47 <DIR> --d----- c:\progra~2\Norton 2009-10-17 15:47 <DIR> --d----- c:\programdata\NortonInstaller 2009-10-17 15:47 <DIR> --d----- c:\progra~2\NortonInstaller 2009-10-17 15:44 <DIR> --d----- c:\windows\system32\Adobe 2009-10-16 18:44 213,504 a------- c:\windows\system32\msv1_0.dll 2009-10-16 18:44 3,597,896 a------- c:\windows\system32\ntkrnlpa.exe 2009-10-16 18:44 3,546,184 a------- c:\windows\system32\ntoskrnl.exe 2009-10-16 18:44 61,440 a------- c:\windows\system32\msasn1.dll 2009-10-16 18:43 144,896 a------- c:\windows\system32\drivers\srv2.sys 2009-10-16 18:43 604,672 a------- c:\windows\system32\WMSPDMOD.DLL 2009-10-15 12:42 29,272 a----r-- c:\windows\system32\AdobePDF.dll 2009-10-09 19:35 <DIR> --d----- c:\program files\common files\DivX Shared 2009-10-09 19:35 <DIR> --d----- c:\program files\DivX 2009-10-07 16:23 <DIR> --d----- c:\windows\system32\EventProviders 2009-10-07 16:03 <DIR> --d----- c:\programdata\Office Genuine Advantage 2009-10-07 16:03 <DIR> --d----- c:\users\thomas swinhoe\Office Genuine Advantage 2009-10-07 15:29 2,421,760 a------- c:\windows\system32\wucltux.dll 2009-10-07 15:28 87,552 a------- c:\windows\system32\wudriver.dll 2009-10-07 15:28 171,608 a------- c:\windows\system32\wuwebv.dll 2009-10-07 15:28 33,792 a------- c:\windows\system32\wuapp.exe 2009-10-04 23:57 195,440 -------- c:\windows\system32\MpSigStub.exe ==================== Find3M ==================== 2009-10-19 19:17 360,584 a------- c:\windows\system32\drivers\avgtdix.sys 2009-10-19 19:17 333,192 a------- c:\windows\system32\drivers\avgldx86.sys 2009-10-19 19:17 12,464 a------- c:\windows\system32\avgrsstx.dll 2009-10-15 17:47 20 ----h--- c:\programdata\PKP_DLec.DAT 2009-10-15 17:47 20 ----h--- c:\programdata\PKP_DLds.DAT 2009-10-15 17:47 20 ----h--- c:\progra~2\PKP_DLec.DAT 2009-10-15 17:47 20 ----h--- c:\progra~2\PKP_DLds.DAT 2009-10-07 15:51 86,016 a------- c:\windows\inf\infstrng.dat 2009-10-07 15:51 51,200 a------- c:\windows\inf\infpub.dat 2009-10-07 15:51 86,016 a------- c:\windows\inf\infstor.dat 2009-09-02 03:09 176,128 a------- c:\windows\system32\drivers\Rtlh86.sys 2009-08-28 22:15 721,904 a------- c:\windows\system32\drivers\sptd.sys 2009-08-28 13:39 28,672 a------- c:\windows\system32\Apphlpdm.dll 2009-08-28 13:39 173,056 a------- c:\windows\apppatch\AcXtrnal.dll 2009-08-28 13:38 2,153,984 a------- c:\windows\apppatch\AcGenral.dll 2009-08-28 13:38 541,696 a------- c:\windows\apppatch\AcLayers.dll 2009-08-28 13:38 459,776 a------- c:\windows\apppatch\AcSpecfc.dll 2009-08-28 11:15 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll 2009-08-14 17:29 104,960 a------- c:\windows\system32\netiohlp.dll 2009-08-14 17:29 17,920 a------- c:\windows\system32\netevent.dll 2009-08-14 15:16 17,920 a------- c:\windows\system32\ROUTE.EXE 2009-08-14 15:16 9,728 a------- c:\windows\system32\TCPSVCS.EXE 2009-08-14 15:16 11,264 a------- c:\windows\system32\MRINFO.EXE 2009-08-14 15:16 27,136 a------- c:\windows\system32\NETSTAT.EXE 2009-08-14 15:16 19,968 a------- c:\windows\system32\ARP.EXE 2009-08-14 15:16 10,240 a------- c:\windows\system32\finger.exe 2009-08-14 15:16 8,704 a------- c:\windows\system32\HOSTNAME.EXE 2009-08-04 19:52 1,193,832 a------- c:\windows\system32\FM20.DLL 2009-08-03 15:07 403,816 a------- c:\windows\system32\OGACheckControl.dll 2009-08-03 15:07 322,928 a------- c:\windows\system32\OGAAddin.dll 2009-08-03 15:07 230,768 a------- c:\windows\system32\OGAEXEC.exe 2009-07-22 10:24 94,208 a------- c:\windows\system32\RTNUninst32.dll 2008-07-31 12:49 174 a--sh--- c:\program files\desktop.ini 2008-07-31 12:37 665,600 a------- c:\windows\inf\drvindex.dat 2006-11-02 13:39 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 13:39 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 13:39 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 13:39 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 10:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 10:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 10:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 10:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat ============= FINISH: 19:59:11.39 =============== Thanks Tom |
|
|
| Important Information |
|
Join the #1 Tech Support Forum Today - It's Totally Free!
TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free. Join TechSupportforum.com Today - Click Here |
| Thread Tools | |
|
|