Possible Virus infection - Please help

sanjivsai · 10-19-2009, 11:35 AM

Hi!

I hope someone can help.
My machine was crashing a lot and the internet would not work at all. it seems the virus/trojan/spyware was not detcted by Kaspersky Internet security 2009.
I therefore decided to reformat the hard drive (500 Gb, partitioned into 150gb and 315gb) and the re-install XP pro.
I carried out a format as per Western digital instructions and then when I booted from the XP CD-Rom I got the message:-

Boot Sector Write ! Virus: continue y/n ?

I diasbled the BIOS virus detection and rebooted same message again
I then carried on by choosing "y".
I did a fix MBR
and then proceeded to install XP.
I re-enabled the BIOS virus detection.

If I try to clean boot the PC, I now get the following message:-
System Configuration
An access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes.

There is only one User account.
local user accounts
Anyone

local system accounts
Administrator
ASPNET
Guest

HOW DO I GET RID OFF THE BOOT VIRUS AND SOLVE THE ADMINISTRATOR ERROR.

Regards
Sanj

10-19-2009, 11:35 AM	#1 (permalink)
sanjivsai Registered User Join Date: Oct 2009 Posts: 17 OS: Windows XP	Possible Virus infection - Please help Hi! I hope someone can help. My machine was crashing a lot and the internet would not work at all. it seems the virus/trojan/spyware was not detcted by Kaspersky Internet security 2009. I therefore decided to reformat the hard drive (500 Gb, partitioned into 150gb and 315gb) and the re-install XP pro. I carried out a format as per Western digital instructions and then when I booted from the XP CD-Rom I got the message:- Boot Sector Write ! Virus: continue y/n ? I diasbled the BIOS virus detection and rebooted same message again I then carried on by choosing "y". I did a fix MBR and then proceeded to install XP. I re-enabled the BIOS virus detection. If I try to clean boot the PC, I now get the following message:- System Configuration An access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes. There is only one User account. local user accounts Anyone local system accounts Administrator ASPNET Guest HOW DO I GET RID OFF THE BOOT VIRUS AND SOLVE THE ADMINISTRATOR ERROR. Regards Sanj