roen_dm

hey sir, i'm really sorry i haven't followed the format for posting. i have problems connecting the internet due to some reasons.

my problem
Trojan.downloader:win32/fakeint
-my operating system is vista, and i have an updated virus software NORTON and windows defender.

the virus scanner norton can't seem to detect the trace of the virus. But my computer inform me that some files in my windows are to be closed to protect it from the virus,

and one thing, most of the time when i open my pc the screen just went blck but sometimes i can open it.
The memory in my hardrive just seem to loose its space time to time 1GB whenever i open it. I have back-up the files already.

I'm planning to reformat my hardrive but as ive researched the net some says there would still be some virus that tends to stay in the hardrive. that's why i want know whether how am i going to remove the virus. Maybe you could advise me some antivirus that could erase the virus "completely"

Please help, my laptop is just a brand new(yeah, its sad)
Please guys. thanks