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#1 (permalink) |
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Registered User
Join Date: May 2008
Posts: 36
OS: Win XP
|
I can't get CyberDefender off my computer (logs included)
I have tried add and remove, both in regular and safe mode, but there is no sign of the software in the program. I've tried to it in find files and folders, and there is no sign of it, and yes, tried both Smitfraudfix, and Combofix, both in regular and safe mode, AND Malwarebytes, both in regular and safe mode. (On the advice of a customer claiming to be a "Moderator" at "Bleeping Computer"
I've restored back as far as I can go, 90 days, and tried Windows update, and it WILL NOT GO AWAY!!!!!!!!!!!!! If I try to run combo fix after a reboot, it still tells me that CyberDefender is running and I need to disable it before running combofix. It makes my computer run like it's full of mud, and kicks me out of browsers for any mondane task, like posting a pic on ebay, or trying to post this thread with attachments in IE here........Boom the program will shut down I have also been totally unsuccessful at uploading IE 8 either through the website or Windows updater Help, Anglerspro, Bill My DDS file is below, and i previously listed the other attachments in the following thread.... I can't get CyberDefender off my computer (logs included) which was never answered. Thanks, Bill DDS (Ver_09-07-30.01) - NTFSx86 Run by Bill Hayes at 9:34:08.09 on Mon 09/21/2009 Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.436 [GMT -4:00] AV: CyberDefender Internet Security *On-access scanning enabled* (Updated) {8DA8537C-9B65-4C54-9015-CFAEABEBE6A2} AV: AntiVir Desktop *On-access scanning disabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7} AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83} FW: McAfee Personal Firewall Plus *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Avira\AntiVir Desktop\sched.exe svchost.exe C:\WINDOWS\Explorer.EXE C:\PROGRAM FILES\A-SQUARED ANTI-MALWARE\a2service.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Motive\McciCMService.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\PGPserv.exe C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\Verizon\McciTrayApp.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Avira\AntiVir Desktop\avgnt.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Registry Mechanic\RegMech.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\PGP Corporation\PGP Desktop\PGPtray.exe C:\Program Files\Skype\Plugin Manager\skypePM.exe C:\Program Files\Java\jre6\bin\jucheck.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\MSN\Toolbar\3.0.1125.0\msntask.exe C:\WINDOWS\system32\wuauclt.exe C:\Documents and Settings\Bill Hayes\Desktop\dds.scr ============== Pseudo HJT Report =============== uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\progra~1\skype\phone\ieplugin\SKYPEI~1.DLL BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe" mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe" mRun: [!AVG Anti-Spyware] "c:\program files\grisoft\avg anti-spyware 7.5\avgas.exe" /minimized mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min StartupFolder: c:\docume~1\billha~1\startm~1\programs\startup\is-4loi8.lnk - c:\documents and settings\bill hayes\desktop\unused desktop shortcuts\virus removal tool1\is-4loi8\startup.exe StartupFolder: c:\docume~1\billha~1\startm~1\programs\startup\is-gg28p.lnk - c:\documents and settings\bill hayes\desktop\unused desktop shortcuts\virus removal tool\is-gg28p\startup.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pgptra~1.lnk - c:\windows\installer\{036d7bd4-1e9f-49c2-a25d-1b78369e95f3}\Icon6560581611.exe IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\progra~1\skype\phone\ieplugin\SKYPEI~1.DLL IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll LSP: c:\windows\system32\PGPlsp.dll Trusted Zone: anglers-pro.com\secure Trusted Zone: constantcontact.com\www Trusted Zone: musicmatch.com\online DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} - hxxp://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1177626662593 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL Notify: igfxcui - igfxdev.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\billha~1\applic~1\mozilla\firefox\profiles\w9usxd8u.default\ FF - prefs.js: browser.search.defaulturl - hxxp://search.live.com/results.aspx?FORM=SOLTDF&q= FF - prefs.js: browser.search.selectedEngine - Live Search FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/ FF - prefs.js: keyword.URL - hxxp://search.live.com/results.aspx?FORM=SOLTDF&q= FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} ============= SERVICES / DRIVERS =============== R0 PGPwded;PGPwded Storage Filter Service;c:\windows\system32\drivers\PGPwded.sys [2005-12-16 135168] R1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2005-12-13 4064] R1 AVG Anti-Spyware Driver;AVG Anti-Spyware Driver;c:\program files\grisoft\avg anti-spyware 7.5\guard.sys [2007-5-30 11000] R1 AvgAsCln;AVG Anti-Spyware Clean Driver;c:\windows\system32\drivers\AvgAsCln.sys [2007-8-21 10872] R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-5-16 11608] R1 is-4LOI8drv;is-4LOI8drv;c:\windows\system32\drivers\29504306.sys [2009-5-16 148496] R1 is-GG28Pdrv;is-GG28Pdrv;c:\windows\system32\drivers\64741072.sys [2009-4-30 148496] R2 a2AntiMalware;a-squared Anti-Malware Service;c:\program files\a-squared anti-malware\a2service.exe [2007-8-21 217208] R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-5-16 108289] R2 AVG Anti-Spyware Guard;AVG Anti-Spyware Guard;c:\program files\grisoft\avg anti-spyware 7.5\guard.exe [2007-5-30 312880] R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-5-16 55640] R2 PGPdisk;PGPdisk;c:\windows\system32\drivers\PGPdisk.sys [2005-12-16 217600] R2 PGPsdkDriver;PGPsdkDriver;c:\windows\system32\drivers\PGPsdk.sys [2005-12-16 38912] R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512] S0 epstwnt;epstwnt;c:\windows\system32\drivers\epstwnt.mpd [2005-12-13 84480] S2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-5-16 185089] S2 SHARSHTL;Shuttle Sharer;c:\windows\system32\drivers\Sharshtl.sys [2005-12-13 18432] =============== Created Last 30 ================ 2009-09-20 13:57 389,120 a------- c:\windows\system32\CF7331.exe 2009-09-20 13:57 <DIR> --ds---- C:\ComboFix 2009-09-20 13:37 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys 2009-09-20 13:37 19,160 a------- c:\windows\system32\drivers\mbam.sys 2009-09-20 13:26 2,794 a------- c:\windows\system32\tmp.reg 2009-09-20 13:14 229,888 a------- c:\windows\PEV.exe 2009-09-20 13:14 161,792 a------- c:\windows\SWREG.exe 2009-09-20 13:14 98,816 a------- c:\windows\sed.exe 2009-09-20 12:58 <DIR> --d----- c:\windows\system32\wbem\Repository 2009-09-20 12:56 <DIR> --d----- c:\docume~1\billha~1\applic~1\Grisoft 2009-09-20 12:55 <DIR> --d----- c:\windows\system32\Iosubsys 2009-09-20 12:47 <DIR> --d----- c:\windows\system32\Kaspersky Lab 2009-09-20 12:47 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab 2009-09-20 12:47 <DIR> --d----- c:\windows\system32\ActiveScan 2009-09-20 12:47 <DIR> --d----- c:\program files\SpywareBlaster 2009-09-20 12:39 <DIR> --d----- c:\program files\CyberDefender 2009-09-20 12:38 <DIR> --d----- c:\program files\common files\xing shared 2009-09-20 11:55 <DIR> --d----- C:\ComboFix(2) 2009-09-20 10:49 128,512 -------- c:\windows\system32\dllcache\dhtmled.ocx 2009-09-20 10:49 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll 2009-09-19 17:04 <DIR> --d----- C:\ComboFixer.exe28442C 2009-09-19 16:39 <DIR> --d----- C:\ComboFixer(2).exe 2009-08-30 11:57 <DIR> --d----- c:\docume~1\billha~1\applic~1\Research In Motion 2009-08-30 11:56 54 a------- c:\windows\system32\pumahlp.err 2009-08-30 11:55 <DIR> --d----- c:\program files\common files\Research In Motion 2009-08-30 11:55 <DIR> --d----- c:\program files\Research In Motion ==================== Find3M ==================== 2009-09-21 09:34 735,461,408 a--sh--- c:\windows\system32\drivers\fidbox.dat 2009-09-20 14:26 8,616,356 a--sh--- c:\windows\system32\drivers\fidbox.idx 2009-08-13 11:16 512,000 -------- c:\windows\system32\dllcache\jscript.dll 2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll 2009-08-05 05:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll 2009-07-29 00:37 119,808 a------- c:\windows\system32\t2embed.dll 2009-07-29 00:37 81,920 a------- c:\windows\system32\fontsub.dll 2009-07-29 00:37 119,808 -------- c:\windows\system32\dllcache\t2embed.dll 2009-07-29 00:37 81,920 -------- c:\windows\system32\dllcache\fontsub.dll 2009-07-19 09:33 3,597,824 a------- c:\windows\system32\dllcache\mshtml.dll 2009-07-19 09:32 6,067,200 -------- c:\windows\system32\dllcache\ieframe.dll 2009-07-17 15:01 58,880 a------- c:\windows\system32\atl.dll 2009-07-17 15:01 58,880 a------- c:\windows\system32\atl(2)(2).dll 2009-07-17 15:01 58,880 -------- c:\windows\system32\dllcache\atl.dll 2009-07-13 23:43 10,841,088 a------- c:\windows\system32\dllcache\wmp.dll 2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll 2009-07-13 23:43 286,208 a------- c:\windows\system32\dllcache\wmpdxm.dll 2009-06-29 07:07 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe 2009-06-29 07:07 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe 2009-06-29 04:35 634,632 -------- c:\windows\system32\dllcache\iexplore.exe 2009-06-29 04:33 2,452,872 -------- c:\windows\system32\dllcache\ieapfltr.dat 2009-06-29 04:33 161,792 a------- c:\windows\system32\dllcache\ieakui.dll 2009-06-25 04:25 730,112 a------- c:\windows\system32\lsasrv(2)(2).dll 2009-06-25 04:25 301,568 a------- c:\windows\system32\kerberos(2)(2).dll 2009-06-25 04:25 147,456 a------- c:\windows\system32\schannel(2)(2).dll 2009-06-25 04:25 136,192 a------- c:\windows\system32\msv1_0(2)(2).dll 2009-06-25 04:25 56,832 a------- c:\windows\system32\secur32(2)(2).dll 2009-06-25 04:25 54,272 a------- c:\windows\system32\wdigest(2)(2).dll 2009-02-16 15:50 61,224 a------- c:\documents and settings\bill hayes\GoToAssistDownloadHelper.exe 2009-02-02 12:58 60,744 a------- c:\documents and settings\bill hayes\g2mdlhlpx.exe 2007-06-16 13:19 630,784 ac------ c:\documents and settings\bill hayes\GoToAssist_chat2way__317_en.exe 2006-07-19 13:38 557,056 ac------ c:\documents and settings\bill hayes\chatlnk.exe 2006-03-04 18:00 3,631 ac------ c:\program files\NEW SHOP HOURS.doc 2006-01-18 18:26 774,144 ac------ c:\program files\RngInterstitial.dll 2007-12-10 18:37 104 ---shr-- c:\windows\system32\6756BD854E.sys 2007-12-10 18:37 4,184 a--sh--- c:\windows\system32\KGyGaAvL.sys 2008-05-16 17:57 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051620080517\index.dat 2009-09-21 09:34 735,465,504 a--sh--- c:\windows\system32\drivers\fidbox.dat ============= FINISH: 9:34:54.23 =============== |
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