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#21 (permalink) |
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Registered User
Join Date: Sep 2009
Posts: 35
OS: Dell
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Re: Can't download anything at all. >:(
Hi CatByte. I am ready to continue to this.
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#22 (permalink) |
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Analyst, Security Team
Join Date: Jan 2009
Location: Canada
Posts: 2,201
OS: XP sp3
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Re: Can't download anything at all. >:(
Hi,
Please give me an update on the status of your computer as it has been several days. Were you able to run combofix? Are you able to boot up normally and in safe mode? Are you able to run the diagnostic programs? Please advise? If you have run any tools....please post the logs |
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#23 (permalink) |
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Registered User
Join Date: Sep 2009
Posts: 35
OS: Dell
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Re: Can't download anything at all. >:(
Malwarebytes' Anti-Malware 1.41
Database version: 2971 Windows 5.1.2600 Service Pack 3 10/18/2009 4:49:44 PM mbam-log-2009-10-18 (16-49-44).txt Scan type: Quick Scan Objects scanned: 176443 Time elapsed: 31 minute(s), 58 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 8 Registry Values Infected: 1 Registry Data Items Infected: 1 Folders Infected: 10 Files Infected: 13 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{35069396-3567-9d8b-86e5-b3d3b89dd644} (Adware.BrowsingEnhancer) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Cognac (Rogue.Multiple) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\ExpertEnhancer (Adware.ExpertEnhancer) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Foxicle (Adware.Foxicle) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\MediaHoldings (Malware.Trace) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Mirar (Adware.Mirar) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\PlayMP3 (Adware.PLayMP3z) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{90b8b761-df2b-48ac-bbe0-bcc03a819b3b} (Adware.Zango) -> Quarantined and deleted successfully. Registry Data Items Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. Folders Infected: C:\Documents and Settings\Kerri Staller\Application Data\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully. C:\Documents and Settings\Kerri Staller\Application Data\FunWebProducts\Data (Adware.MyWebSearch) -> Quarantined and deleted successfully. C:\Documents and Settings\Kerri Staller\Application Data\FunWebProducts\Data\Kerri Staller (Adware.MyWebSearch) -> Quarantined and deleted successfully. C:\Documents and Settings\Bob Staller\Application Data\ShoppingReport (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\Bob Staller\Application Data\ShoppingReport\cs (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\Bob Staller\Application Data\ShoppingReport\cs\db (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\Bob Staller\Application Data\ShoppingReport\cs\dwld (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\Bob Staller\Application Data\ShoppingReport\cs\report (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\Bob Staller\Application Data\ShoppingReport\cs\res1 (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\1075676762 (Rogue.SecurityTool) -> Quarantined and deleted successfully. Files Infected: C:\Documents and Settings\Kerri Staller\Application Data\FunWebProducts\Data\Kerri Staller\avatar.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully. C:\Documents and Settings\Kerri Staller\Application Data\FunWebProducts\Data\Kerri Staller\register.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully. C:\Documents and Settings\Kerri Staller\Application Data\FunWebProducts\Data\Kerri Staller\zbucks.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully. C:\Documents and Settings\Bob Staller\Application Data\ShoppingReport\cs\Config.xml (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\Bob Staller\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\Bob Staller\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\Bob Staller\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\Bob Staller\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\Bob Staller\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\Bob Staller\Application Data\ShoppingReport\cs\res1\WhiteList.dbs (Adware.ShopperReports) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\1075676762\config.udb (Rogue.SecurityTool) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\1075676762\init.udb (Rogue.SecurityTool) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\1075676762\Langs.udb (Rogue.SecurityTool) -> Quarantined and deleted successfully. Since Combofix can be known to kill computers if not used carefully, I took it for a rogue. MBAM was my next resort. I did find a trojan among other things, and I believe Im still not safe. |
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#24 (permalink) |
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Analyst, Security Team
Join Date: Jan 2009
Location: Canada
Posts: 2,201
OS: XP sp3
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Re: Can't download anything at all. >:(
Hi,
Please answer these questions? Were you able to run combofix? Are you able to boot up normally and in safe mode? Are you able to run the diagnostic programs? (DDS and GMER) I will give you the links and the directions for those programs again to save you searching for them: Please download DDS from either of these links LINK 1 LINK 2 and save it to your desktop.
Please include the contents of the following in your next reply: DDS.txt Attach.txt. NEXT ![]() Download GMER Rootkit Scanner from here or here.
**Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries NEXT Please advise how your computer is running and if there are any outstanding issues. Please, if there is anything that you do not understand, then please ask. thank-you ~CB |
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#25 (permalink) |
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Registered User
Join Date: Sep 2009
Posts: 35
OS: Dell
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Re: Can't download anything at all. >:(
I'm able to download in safe mode with networking so I can use Combofix without problem. I dont think I have a rootkit looking back on the previous symptoms. I will use Combofix. And I will use the rootkit scanner just in case. I'm going to watch an old favorite cartoon of mine, Kablam! online before I do this, and I will tell you everything that occurs. (Log included.)
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#26 (permalink) |
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Analyst, Security Team
Join Date: Jan 2009
Location: Canada
Posts: 2,201
OS: XP sp3
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Re: Can't download anything at all. >:(
Please, let's do this one step at a time.
Please run the DDS program and the GMER program and post the logs....let me see exactly what is on your system, we need a proper diagnosis first, then we can go from there. Please don't do anything else other than what I ask. Thank-you. Just a thought and it is not my intention to be rude to you in anyway whatsoever, but is it not just a little bit more important to you to get your computer free from infection rather than watching a cartoon online? Last edited by CatByte; 10-24-2009 at 11:11 AM. |
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#29 (permalink) |
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Registered User
Join Date: Sep 2009
Posts: 35
OS: Dell
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Re: Can't download anything at all. >:(
I tried using the program, not sure which one. It scanned in a matter of seconds. But Im not sure how to get the log onto my desktop. Im pretty sure its the Rootkit one.
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#30 (permalink) |
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Analyst, Security Team
Join Date: Jan 2009
Location: Canada
Posts: 2,201
OS: XP sp3
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Re: Can't download anything at all. >:(
If you downloaded GMER to your desktop, the log will be in the same folder.
Please do a search for GMER.txt with windows explorer and see if you can locate it. |
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#31 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,776
OS: 2000 Pro; XP Pro; XP Home
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Re: Can't download anything at all. >:(
Due to lack of response, this topic will now be closed.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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