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#1 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 24
OS: XP home
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TROJ Gen.7Z0128 disables cdrw drive
I was loading a music CD (legally from the actual CD which I bought) and a strange window came up informing me that a software needed to load which would confirm the license of the CD. One thing lead to another and then my Trend program stated I had a Malware infection. I ran the scan feature and it reports TROJ Gen.7Z0128. I cannot rid it by using the "Fix" botton on Trend. In addition (I'm not sure how long after, but like maybe 15 min's) my cdrw drive became disabled. I have tried to remedy that using Add/Remv Hardware. It gives me the message "Windows cannot load the device driver for this hardware. The driver may be corrupt or missing (code 39)". I have the driver software on CD but ... the D:drive won't work. So ... I am at the "over-my-head" point. I have followed the First 5-steps and include them here. Any advice would be most appreciated.
DDS File here: DDS (Ver_09-09-29.01) - NTFSx86 Run by Dad at 20:59:34.29 on Wed 10/07/2009 Internet Explorer: 8.0.6001.18702 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.223 [GMT -5:00] AV: Trend Micro Internet Security Pro *On-access scanning enabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5} FW: Trend Micro Personal Firewall *enabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6} ============== Running Processes =============== C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost -k DcomLaunch C:\WINDOWS\system32\svchost -k rpcss C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup C:\WINDOWS\system32\svchost.exe -k NetworkService C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\svchost.exe -k LocalService C:\Program Files\Trend Micro\BM\TMBMSRV.exe C:\WINDOWS\system32\$sys$filesystem\$sys$DRMServer.exe C:\WINDOWS\CDProxyServ.exe C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Spyware Doctor\pctsAuxs.exe C:\Program Files\Spyware Doctor\pctsSvc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Dell\QuickSet\quickset.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\system32\WLTRAY.exe C:\WINDOWS\stsystra.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe C:\Program Files\Zune\ZuneLauncher.exe C:\Program Files\Spyware Doctor\pctsTray.exe C:\Program Files\Trend Micro\TrendSecure\SecurityActivityDashboard\tmarsvc.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe C:\Program Files\Trend Micro\Internet Security\TmPfw.exe C:\Program Files\Trend Micro\Internet Security\TmProxy.exe c:\WINDOWS\system32\ZuneBusEnum.exe c:\Program Files\Zune\ZuneNss.exe C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\ProToolbarUpdate.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Trend Micro\TrendSecure\TSCFCommander.exe C:\Program Files\Java\jre6\bin\jucheck.exe C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\PlatformDependent\ProToolbarComm.exe C:\Program Files\Trend Micro\TrendSecure\TSCFPlatformCOMSvr.exe C:\Program Files\MSN\Toolbar\3.0.0988.2\msntask.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\kdfmgr.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Dad\Desktop\dds.scr C:\WINDOWS\system32\wbem\wmiprvse.exe ============== Pseudo HJT Report =============== uSearch Page = hxxp://www.google.com uSearch Bar = hxxp://www.google.com/ie BHO: TSToolbarBHO: {43c6d902-a1c5-45c9-91f6-fd9e90337e18} - c:\program files\trend micro\trendsecure\tisprotoolbar\TSToolbar.dll BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: Trend Micro Toolbar: {ccac5586-44d7-4c43-b64a-f042461a97d2} - c:\program files\trend micro\trendsecure\tisprotoolbar\TSToolbar.dll TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe uRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe mRun: [SigmatelSysTrayApp] stsystra.exe mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe" mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe" mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe" mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe" mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe" mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe" mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe" mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe" dRun: [OE] c:\program files\trend micro\internet security\tmas_oe\TMAS_OEMon.exe IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL Trusted Zone: turbotax.com DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1190772154046 DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll Handler: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - c:\program files\trend micro\trendsecure\tisprotoolbar\TSToolbar.dll Notify: AtiExtEvent - Ati2evxx.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll ============= SERVICES / DRIVERS =============== R0 $sys$cor;$sys$cor;c:\windows\system32\drivers\$sys$cor.sys [2004-10-6 10368] R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-6-21 206256] R2 $sys$DRMServer;Plug and Play Device Manager;c:\windows\system32\$sys$filesystem\$sys$DRMServer.exe [2004-6-22 307200] R2 CD_Proxy;XCP CD Proxy;c:\windows\CDProxyServ.exe [2004-6-22 167936] R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-6-21 348752] R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-6-21 1097096] R2 Security Activity Dashboard Service;Security Activity Dashboard Service;c:\program files\trend micro\trendsecure\securityactivitydashboard\tmarsvc.exe [2008-11-13 181584] R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2008-11-13 50192] R2 TmPfw;Trend Micro Personal Firewall;c:\program files\trend micro\internet security\TmPfw.exe [2008-11-13 497008] R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2008-8-14 36368] R2 TmProxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2008-11-13 677128] R3 $sys$oct;$sys$oct;c:\windows\system32\$sys$filesystem\oct.sys [2005-3-31 12032] R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2008-8-14 335376] S1 $sys$crater;$sys$crater;\??\c:\windows\system32\$sys$filesystem\crater.sys --> c:\windows\system32\$sys$filesystem\crater.sys [?] S3 mdxgthkn;mdxgthkn;\??\c:\docume~1\dad\locals~1\temp\mdxgthkn.sys --> c:\docume~1\dad\locals~1\temp\mdxgthkn.sys [?] S3 TMPassthruMP;TMPassthruMP;c:\windows\system32\drivers\tmpassthru.sys --> c:\windows\system32\drivers\TMPassthru.sys [?] S3 wg121;NETGEAR WG121 802.11g Wireless USB2.0 Adapter;c:\windows\system32\drivers\wg121nd5.sys --> c:\windows\system32\drivers\wg121nd5.sys [?] =============== Created Last 30 ================ 2009-10-07 20:20 <DIR> --d----- c:\program files\Uniblue 2009-10-07 20:20 <DIR> --d----- c:\docume~1\dad\applic~1\Uniblue 2009-10-07 20:20 <DIR> --d----- c:\docume~1\alluse~1\applic~1\DriverScanner 2009-10-07 20:18 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{66E2F539-12B6-4870-A500-7689CDE75C5E} 2009-10-07 20:13 7,396 a------- c:\windows\system32\drivers\pctcore.cat 2009-10-07 19:20 153,088 -c------ c:\windows\system32\dllcache\triedit.dll 2009-10-07 19:20 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx 2009-10-07 19:19 1,315,328 -c------ c:\windows\system32\dllcache\msoe.dll ==================== Find3M ==================== 2009-10-07 20:48 192,512 a------- c:\windows\system32\kdfvmgr.exe 2009-10-07 20:48 77,824 a------- c:\windows\system32\kdfapi.dll 2009-10-07 20:48 387,288 a------- c:\windows\system32\kdfmgr.exe 2009-10-07 20:16 53,248 a------- c:\windows\system32\Kdfhok.dll 2009-10-07 20:13 206,256 a------- c:\windows\system32\drivers\PCTCore.sys 2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll 2009-07-28 23:37 119,808 a------- c:\windows\system32\t2embed.dll 2009-07-28 23:37 81,920 a------- c:\windows\system32\fontsub.dll 2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll 2009-07-12 12:21 233,472 a------- c:\windows\system32\wmpdxm.dll 2008-05-17 13:13 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051720080518\index.dat ============= FINISH: 21:00:59.10 =============== I am running Windows XP home. I performed update on Windows and Trojan just prior to creating the log files. I do have CD's of all my software. |
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#2 (permalink) |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 12,135
OS: XP Home, Pro SP3; Win 7
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Re: TROJ Gen.7Z0128 disables cdrw drive
Hello and Welcome to TSF.
Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription. Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed. ------------------------------------------------------ Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate. Please stay with me until given the 'all clear' even if symptoms seemingly abate. Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper. ------------------------------------------------------ Please visit this webpage for download links, and instructions for running ComboFix: http://www.bleepingcomputer.com/comb...o-use-combofix * Ensure you have disabled all antivirus and antimalware programs so they do not interfere with the running of ComboFix. Get help here Please post the C:\ComboFix.txt in your next reply for further review. ------------------------------------------------------ |
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#3 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 24
OS: XP home
|
Re: TROJ Gen.7Z0128 disables cdrw drive
ComboFix text is copied here:
ComboFix 09-10-11.01 - Dad 10/11/2009 20:37.1.2 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.345 [GMT -5:00] Running from: c:\documents and settings\Dad\Desktop\ComboFix.exe AV: Trend Micro Internet Security Pro *On-access scanning disabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5} FW: Trend Micro Personal Firewall *disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6} . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\windows\Installer\15ec32.msi . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\Legacy_$SYS$DRMSERVER -------\Legacy_CD_PROXY -------\Service_$sys$DRMServer -------\Service_CD_Proxy ((((((((((((((((((((((((( Files Created from 2009-09-12 to 2009-10-12 ))))))))))))))))))))))))))))))) . 2009-10-08 01:20 . 2009-10-08 01:23 -------- d-----w- c:\documents and settings\All Users\Application Data\DriverScanner 2009-10-08 01:20 . 2009-10-08 01:20 -------- d-----w- c:\program files\Uniblue 2009-10-08 01:20 . 2009-10-08 01:20 -------- d-----w- c:\documents and settings\Dad\Application Data\Uniblue 2009-10-08 01:18 . 2009-10-08 01:20 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{66E2F539-12B6-4870-A500-7689CDE75C5E} 2009-10-08 00:20 . 2009-06-21 21:44 153088 -c----w- c:\windows\system32\dllcache\triedit.dll 2009-10-08 00:19 . 2009-07-10 13:27 1315328 -c----w- c:\windows\system32\dllcache\msoe.dll . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-10-12 01:55 . 2009-06-21 15:52 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP 2009-10-12 00:41 . 2009-06-21 15:52 -------- d-----w- c:\program files\Spyware Doctor 2009-10-12 00:24 . 2008-11-14 04:31 77824 ----a-w- c:\windows\system32\kdfapi.dll 2009-10-12 00:24 . 2008-11-14 04:31 53248 ----a-w- c:\windows\system32\Kdfhok.dll 2009-10-12 00:24 . 2008-11-14 04:31 192512 ----a-w- c:\windows\system32\kdfvmgr.exe 2009-10-12 00:24 . 2008-11-14 04:31 387288 ----a-w- c:\windows\system32\kdfmgr.exe 2009-10-08 01:13 . 2009-06-21 15:52 206256 ----a-w- c:\windows\system32\drivers\PCTCore.sys 2009-10-08 01:13 . 2009-10-08 01:13 7396 ----a-w- c:\windows\system32\drivers\pctcore.cat 2009-08-05 09:01 . 2004-08-04 10:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll 2009-07-29 04:37 . 2004-08-04 10:00 81920 ----a-w- c:\windows\system32\fontsub.dll 2009-07-29 04:37 . 2004-08-04 10:00 119808 ----a-w- c:\windows\system32\t2embed.dll 2009-07-17 19:01 . 2004-08-04 10:00 58880 ----a-w- c:\windows\system32\atl.dll . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-05-29 39408] "OE"="c:\program files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe" [2008-08-14 497008] "RegistryMechanic"="c:\program files\Registry Mechanic\RegMech.exe" [2009-06-03 2832280] "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-02-20 1191936] "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-19 136600] "Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-16 1392640] "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947] "ATICCC"="c:\program files\ATI Technologies\ATI.ACE\CLIStart.exe" [2006-05-10 90112] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-10-30 98304] "AdaptecDirectCD"="c:\program files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-12-17 684032] "DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-12-10 49152] "HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe" [2004-03-04 172032] "HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-12-22 241664] "HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2004-02-18 49152] "UfSeAgnt.exe"="c:\program files\Trend Micro\Internet Security\UfSeAgnt.exe" [2009-04-01 995528] "Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2008-11-10 157312] "ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2009-10-08 1181064] "SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2006-07-27 282624] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "OE"="c:\program files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe" [2008-08-14 497008] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice] @="" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice] @="" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys] @="Driver" [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= R0 $sys$cor;$sys$cor;c:\windows\system32\drivers\$sys$cor.sys [10/6/2004 9:11 AM 10368] R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [6/21/2009 10:52 AM 206256] R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [6/21/2009 10:52 AM 348752] R2 Security Activity Dashboard Service;Security Activity Dashboard Service;c:\program files\Trend Micro\TrendSecure\SecurityActivityDashboard\tmarsvc.exe [11/13/2008 9:32 PM 181584] R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [11/13/2008 9:31 PM 50192] R2 TmPfw;Trend Micro Personal Firewall;c:\program files\Trend Micro\Internet Security\TmPfw.exe [11/13/2008 9:31 PM 497008] R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [8/14/2008 12:23 PM 36368] R2 TmProxy;Trend Micro Proxy Service;c:\program files\Trend Micro\Internet Security\TmProxy.exe [11/13/2008 9:32 PM 677128] R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [8/14/2008 12:23 PM 335376] S1 $sys$crater;$sys$crater;\??\c:\windows\system32\$sys$filesystem\crater.sys --> c:\windows\system32\$sys$filesystem\crater.sys [?] S3 mdxgthkn;mdxgthkn;\??\c:\docume~1\Dad\LOCALS~1\Temp\mdxgthkn.sys --> c:\docume~1\Dad\LOCALS~1\Temp\mdxgthkn.sys [?] S3 TMPassthruMP;TMPassthruMP;c:\windows\system32\DRIVERS\TMPassthru.sys --> c:\windows\system32\DRIVERS\TMPassthru.sys [?] S3 wg121;NETGEAR WG121 802.11g Wireless USB2.0 Adapter;c:\windows\system32\DRIVERS\wg121nd5.sys --> c:\windows\system32\DRIVERS\wg121nd5.sys [?] --- Other Services/Drivers In Memory --- *Deregistered* - mchInjDrv [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}] "c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP . Contents of the 'Scheduled Tasks' folder 2009-10-12 c:\windows\Tasks\User_Feed_Synchronization-{28A62A78-BD5F-40A6-9A10-5D79F0A9890C}.job - c:\windows\system32\msfeedssync.exe [2006-10-17 09:31] 2009-10-12 c:\windows\Tasks\User_Feed_Synchronization-{F4B0D88C-1E3E-4007-B156-5954432C8F4E}.job - c:\windows\system32\msfeedssync.exe [2006-10-17 09:31] . . ------- Supplementary Scan ------- . IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 Trusted Zone: turbotax.com . - - - - ORPHANS REMOVED - - - - WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file) ************************************************************************** catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-10-11 20:55 Windows 5.1.2600 Service Pack 3 NTFS detected NTDLL code modification: ZwClose scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . --------------------- DLLs Loaded Under Running Processes --------------------- - - - - - - - > 'winlogon.exe'(1316) c:\windows\system32\Ati2evxx.dll - - - - - - - > 'explorer.exe'(4572) c:\windows\system32\WININET.dll c:\program files\Spyware Doctor\pctgmhk.dll c:\windows\system32\ieframe.dll c:\windows\system32\webcheck.dll c:\windows\system32\WPDShServiceObj.dll c:\windows\system32\PortableDeviceTypes.dll c:\windows\system32\PortableDeviceApi.dll . ------------------------ Other Running Processes ------------------------ . c:\windows\system32\ati2evxx.exe c:\windows\system32\WLTRYSVC.EXE c:\windows\system32\BCMWLTRY.EXE c:\windows\system32\ati2evxx.exe c:\program files\Trend Micro\BM\TMBMSRV.exe c:\program files\Java\jre6\bin\jqs.exe c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE c:\program files\Spyware Doctor\pctsSvc.exe c:\program files\Trend Micro\Internet Security\SfCtlCom.exe c:\windows\system32\ZuneBusEnum.exe c:\program files\Zune\ZuneNss.exe c:\program files\Trend Micro\TrendSecure\TISProToolbar\ProToolbarUpdate.exe c:\windows\system32\wscntfy.exe c:\program files\ATI Technologies\ATI.ACE\CLI.exe c:\program files\Trend Micro\TrendSecure\TSCFCommander.exe c:\program files\ATI Technologies\ATI.ACE\CLI.exe . ************************************************************************** . Completion time: 2009-10-12 21:00 - machine was rebooted ComboFix-quarantined-files.txt 2009-10-12 01:59 Pre-Run: 59,025,797,120 bytes free Post-Run: 58,925,416,448 bytes free 165 --- E O F --- 2009-06-20 03:37 |
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#4 (permalink) | |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 12,135
OS: XP Home, Pro SP3; Win 7
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Re: TROJ Gen.7Z0128 disables cdrw drive
Hello flatpick610. Please tell us how your machine is behaving.
Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions. Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence. ------------------------------------------------------ Registry Mechanic We do not recommend the use of registry cleaners. Our colleague miekiemoes has an excellent writeup here We suggest uninstalling them via Add or Remove Programs in your Control Panel. ------------------------------------------------------ Close any open browsers. Disable your antivirus and antispyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with ComboFix. Open Notepad and copy/paste all the text in the quotebox below into Notepad: Quote:
![]() Referring to the picture above, drag CFScript onto ComboFix If you are prompted to update ComboFix and have an internet connection, please choose Yes Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal. When finished, it shall produce a log for you. Please post that log, ComboFix.txt in your next reply. ------------------------------------------------------ Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs): J2SE Runtime Environment 5.0 Update 6 Java(TM) 6 Update 3 Java(TM) 6 Update 7 These are all outdated, and security risks by having them installed still. Unfortunately, Java does not uninstall these older versions when you update, nor tell you that you should. Going forward, Java will overwrite existing installs, so removing older versions should not be required after this. In fact, you should be able to update your current Java, Java(TM) 6 Update 11, by going to Control Panel (Classic View) and double-clicking on the Java icon (looks like a coffee cup). Click on the Update tab. On the lower right, click on Update Now. An update should begin. Allow the install of the new Java. Make sure you untick the box next to whatever free program they prompt you to install, unless you want it. ------------------------------------------------------ Please download ATF-Cleaner by Atribune and Save it to your Desktop.
For Technical Support, double-click the e-mail address located at the bottom of each menu. ------------------------------------------------------ Please run this online scan to help look for remnants. Ensure your external and/or USB drives are inserted during the scan. Establish an internet connection & perform an online scan at Kaspersky Online Scanner Click Accept, when prompted to download and install the program files and database of malware definitions.
To optimize scanning time and produce a more sensible report for review:
------------------------------------------------------ Please post the following in your next reply: ComboFix.txt Kaspersky report report on system behavior |
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#5 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 24
OS: XP home
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Re: TROJ Gen.7Z0128 disables cdrw drive
Oh man! I typed and copied my entire reply and when I hit "Post" it told me I was logged out. Ahhhh! This one worked me over pretty hard Chem'. Not complainin tho. I appreciate your help and advice.
ComboFix2 here: ComboFix 09-10-12.02 - Dad 10/12/2009 17:56.2.2 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.373 [GMT -5:00] Running from: c:\documents and settings\Dad\Desktop\ComboFix.exe Command switches used :: c:\documents and settings\Dad\Desktop\CFScript.txt AV: Trend Micro Internet Security Pro *On-access scanning disabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5} FW: Trend Micro Personal Firewall *disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6} . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . ((((((((((((((((((((((((((((((((((((((( Drivers/Services ))))))))))))))))))))))))))))))))))))))))))))))))) . -------\Legacy_$SYS$COR -------\Legacy_MDXGTHKN -------\Service_$sys$cor -------\Service_$sys$crater -------\Service_mdxgthkn -------\Service_wg121 ((((((((((((((((((((((((( Files Created from 2009-09-12 to 2009-10-12 ))))))))))))))))))))))))))))))) . 2009-10-08 01:20 . 2009-10-12 22:38 -------- d-----w- c:\documents and settings\Dad\Application Data\Uniblue 2009-10-08 01:20 . 2009-10-12 22:38 -------- d-----w- c:\documents and settings\All Users\Application Data\DriverScanner 2009-10-08 00:20 . 2009-06-21 21:44 153088 -c----w- c:\windows\system32\dllcache\triedit.dll 2009-10-08 00:19 . 2009-07-10 13:27 1315328 -c----w- c:\windows\system32\dllcache\msoe.dll . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-10-12 23:19 . 2009-06-21 15:52 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP 2009-10-12 22:40 . 2008-11-14 04:31 77824 ----a-w- c:\windows\system32\kdfapi.dll 2009-10-12 22:40 . 2008-11-14 04:31 53248 ----a-w- c:\windows\system32\Kdfhok.dll 2009-10-12 22:40 . 2008-11-14 04:31 192512 ----a-w- c:\windows\system32\kdfvmgr.exe 2009-10-12 22:40 . 2008-11-14 04:31 387288 ----a-w- c:\windows\system32\kdfmgr.exe 2009-10-12 00:41 . 2009-06-21 15:52 -------- d-----w- c:\program files\Spyware Doctor 2009-10-08 01:13 . 2009-06-21 15:52 206256 ----a-w- c:\windows\system32\drivers\PCTCore.sys 2009-10-08 01:13 . 2009-10-08 01:13 7396 ----a-w- c:\windows\system32\drivers\pctcore.cat 2009-08-05 09:01 . 2004-08-04 10:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll 2009-07-29 04:37 . 2004-08-04 10:00 81920 ----a-w- c:\windows\system32\fontsub.dll 2009-07-29 04:37 . 2004-08-04 10:00 119808 ----a-w- c:\windows\system32\t2embed.dll 2009-07-17 19:01 . 2004-08-04 10:00 58880 ----a-w- c:\windows\system32\atl.dll . ((((((((((((((((((((((((((((( SnapShot@2009-10-12_01.56.06 ))))))))))))))))))))))))))))))))))))))))) . + 2009-10-12 23:12 . 2009-10-12 23:12 16384 c:\windows\temp\Perflib_Perfdata_3ac.dat . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-05-29 39408] "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-02-20 1191936] "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-19 136600] "Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-16 1392640] "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947] "ATICCC"="c:\program files\ATI Technologies\ATI.ACE\CLIStart.exe" [2006-05-10 90112] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-10-30 98304] "AdaptecDirectCD"="c:\program files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-12-17 684032] "DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-12-10 49152] "HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe" [2004-03-04 172032] "HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-12-22 241664] "HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2004-02-18 49152] "UfSeAgnt.exe"="c:\program files\Trend Micro\Internet Security\UfSeAgnt.exe" [2009-04-01 995528] "Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2008-11-10 157312] "ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2009-10-08 1181064] "SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2006-07-27 282624] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "OE"="c:\program files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe" [2008-08-14 497008] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice] @="" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice] @="" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys] @="Driver" [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [6/21/2009 10:52 AM 206256] R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [6/21/2009 10:52 AM 348752] R2 Security Activity Dashboard Service;Security Activity Dashboard Service;c:\program files\Trend Micro\TrendSecure\SecurityActivityDashboard\tmarsvc.exe [11/13/2008 9:32 PM 181584] R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [11/13/2008 9:31 PM 50192] R2 TmPfw;Trend Micro Personal Firewall;c:\program files\Trend Micro\Internet Security\TmPfw.exe [11/13/2008 9:31 PM 497008] R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [8/14/2008 12:23 PM 36368] R2 TmProxy;Trend Micro Proxy Service;c:\program files\Trend Micro\Internet Security\TmProxy.exe [11/13/2008 9:32 PM 677128] R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [8/14/2008 12:23 PM 335376] S3 TMPassthruMP;TMPassthruMP;c:\windows\system32\DRIVERS\TMPassthru.sys --> c:\windows\system32\DRIVERS\TMPassthru.sys [?] --- Other Services/Drivers In Memory --- *Deregistered* - mchInjDrv [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}] "c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP . Contents of the 'Scheduled Tasks' folder 2009-10-12 c:\windows\Tasks\User_Feed_Synchronization-{28A62A78-BD5F-40A6-9A10-5D79F0A9890C}.job - c:\windows\system32\msfeedssync.exe [2006-10-17 09:31] 2009-10-12 c:\windows\Tasks\User_Feed_Synchronization-{F4B0D88C-1E3E-4007-B156-5954432C8F4E}.job - c:\windows\system32\msfeedssync.exe [2006-10-17 09:31] . . ------- Supplementary Scan ------- . IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 Trusted Zone: turbotax.com . ************************************************************************** catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-10-12 18:18 Windows 5.1.2600 Service Pack 3 NTFS detected NTDLL code modification: ZwClose scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . --------------------- DLLs Loaded Under Running Processes --------------------- - - - - - - - > 'winlogon.exe'(1316) c:\windows\system32\Ati2evxx.dll - - - - - - - > 'explorer.exe'(1096) c:\windows\system32\WININET.dll c:\program files\Spyware Doctor\pctgmhk.dll c:\windows\system32\ieframe.dll c:\windows\system32\webcheck.dll c:\windows\system32\WPDShServiceObj.dll c:\windows\system32\PortableDeviceTypes.dll c:\windows\system32\PortableDeviceApi.dll . ------------------------ Other Running Processes ------------------------ . c:\windows\system32\ati2evxx.exe c:\windows\system32\BCMWLTRY.EXE c:\windows\system32\ati2evxx.exe c:\program files\Trend Micro\BM\TMBMSRV.exe c:\program files\Java\jre6\bin\jqs.exe c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE c:\program files\Spyware Doctor\pctsSvc.exe c:\program files\Trend Micro\Internet Security\SfCtlCom.exe c:\windows\system32\ZuneBusEnum.exe c:\program files\Zune\ZuneNss.exe c:\program files\Trend Micro\TrendSecure\TISProToolbar\ProToolbarUpdate.exe c:\windows\system32\wscntfy.exe c:\program files\ATI Technologies\ATI.ACE\CLI.exe c:\program files\Trend Micro\TrendSecure\TSCFCommander.exe c:\program files\ATI Technologies\ATI.ACE\CLI.exe . ************************************************************************** . Completion time: 2009-10-12 18:23 - machine was rebooted ComboFix-quarantined-files.txt 2009-10-12 23:23 ComboFix2.txt 2009-10-12 02:00 Pre-Run: 58,962,505,728 bytes free Post-Run: 58,925,879,296 bytes free 161 --- E O F --- 2009-06-20 03:37 Kaspersky report here: -------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER 7.0: scan report Monday, October 12, 2009 Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Tuesday, October 13, 2009 00:20:34 Records in database: 2962997 -------------------------------------------------------------------------------- Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: C:\ Scan statistics: Objects scanned: 56017 Threats found: 1 Infected objects found: 1 Suspicious objects found: 0 Scan duration: 01:34:05 File name / Threat / Threats count C:\Program Files\Trend Micro\Internet Security\Quarantine\1A.tmp Infected: Trojan.Win32.DNSChanger.gtb 1 Selected area has been scanned. System Report here: All scans and procedures completed successfully. I tried to install the CD/DVD drive using Device Manager - no luck. Plug n Play wouldn't find it. I also noticed that my first IDE controller was flagged with a yellow exclaimation point. A dbl click gave me the following message: "Windows cannot start this hardware because it's configuration information (in the registry) is incomplete or damaged. Code 19." It is type: IDE ATA/ATAPI controller, it's location is the Primary Channel. ---------------End of my report -------------------------- |
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#6 (permalink) |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 12,135
OS: XP Home, Pro SP3; Win 7
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Re: TROJ Gen.7Z0128 disables cdrw drive
Hello again, flatpick610. You can empty your TrendMicro quarantine. Your logs are clean.
Have you tried uninstalling and reinstalling the drivers for those hardware problems? Scroll down to code 39 > http://support.microsoft.com/kb/310123 http://technet.microsoft.com/en-us/l...56(WS.10).aspx You might want to seek help in our Hardware Support Forum ------------------------------------------------------ |
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#7 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 24
OS: XP home
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Re: TROJ Gen.7Z0128 disables cdrw drive
Chemist - Thank you much for the help. My current AntiVirus software (Trend Micro) is about to expire. I need to either renew -or- buy another variety. I have been impressed with "PC Tools" products and their freeware selection. Do you have any words of wisdom about selecting a antivirus provider?
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#8 (permalink) |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 12,135
OS: XP Home, Pro SP3; Win 7
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Re: TROJ Gen.7Z0128 disables cdrw drive
Hello again, flatpick610. You're welcome!
![]() As far as a purchased AV, I recommend ESET's NOD32. You can try it free for 30 days: http://www.eset.com/download/free_trial_download.php ------------------------------------------------------ How go's it with your driver problems? ------------------------------------------------------ |
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#10 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 24
OS: XP home
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Re: TROJ Gen.7Z0128 disables cdrw drive
Hello Chemist. After our last reply I went to HardWare forum. I still cannot mount my CDRW/DVD. Code 19 error still ... They gave me a couple of suggestions which I tried but made no difference. I think my regisrty has been modified by the Trojan virus. I have tried editing the registry and downloading new driver ... but no luck. Got distracted from the PC problem over the weekend. Thanks for checking back. The hardware guys don't seem to stick with a thread very long. I haven't heard anything from them for 5 or 6 days.
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#11 (permalink) |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 12,135
OS: XP Home, Pro SP3; Win 7
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Re: TROJ Gen.7Z0128 disables cdrw drive
Hello again, flatpick610.
Open Notepad and copy/paste the entire contents of the codebox below into Notepad: Code:
regedit /a peek.txt "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}"
start notepad peek.txt
It should look like this: Double-click on peek.bat and allow it to run. A Notepad file will open. Copy/paste that information into your next reply, please. Please delete the file afterwards. ------------------------------------------------------ |
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#12 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 24
OS: XP home
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Re: TROJ Gen.7Z0128 disables cdrw drive
Chem- Sorry it took so long. Hope I didn't infer any sense of disrespect. Had 2 - 14hr days this week at work. The results of "peek.bat" are immediately below: (thanks again, I will be making a donation.)
REGEDIT4 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}] "Class"="CDROM" @="DVD/CD-ROM drives" "EnumPropPages32"="MmSys.Cpl,MediaPropPageProvider" "Installer32"="storprop.dll,DvdClassInstaller" "SilentInstall"="1" "NoInstallClass"="1" "TroubleShooter-0"="hcp://help/tshoot/tsdrive.htm" "Icon"="-51" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0000] "EnumPropPages32"="storprop.dll,DvdPropPageProvider" "InfPath"="cdrom.inf" "InfSection"="cdrom_install" "ProviderName"="Microsoft" "DriverDateData"=hex:00,80,62,c5,c0,01,c1,01 "DriverDate"="7-1-2001" "DriverVersion"="5.1.2535.0" "MatchingDeviceId"="gencdrom" "DriverDesc"="CD-ROM Drive" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001] "EnumPropPages32"="storprop.dll,DvdPropPageProvider" "InfPath"="cdrom.inf" "InfSection"="cdrom_install" "ProviderName"="Microsoft" "DriverDateData"=hex:00,80,62,c5,c0,01,c1,01 "DriverDate"="7-1-2001" "DriverVersion"="5.1.2535.0" "MatchingDeviceId"="gencdrom" "DriverDesc"="CD-ROM Drive" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002] "EnumPropPages32"="storprop.dll,DvdPropPageProvider" "InfPath"="cdrom.inf" "InfSection"="cdrom_install" "ProviderName"="Microsoft" "DriverDateData"=hex:00,80,62,c5,c0,01,c1,01 "DriverDate"="7-1-2001" "DriverVersion"="5.1.2535.0" "MatchingDeviceId"="gencdrom" "DriverDesc"="CD-ROM Drive" ------------------end or report------------------------- |
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#13 (permalink) | |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 12,135
OS: XP Home, Pro SP3; Win 7
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Re: TROJ Gen.7Z0128 disables cdrw drive
Hello again, flatpick610.
Quote:
Did you try rolling back the driver? Right-click My Computer > Properties > Hardware > Device Manager > expand IDE ATA/ATAPI controllers then double-click Primary IDE Channel > Driver > Roll Back Driver ------------------------------------------------------ |
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#14 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 24
OS: XP home
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Re: TROJ Gen.7Z0128 disables cdrw drive
Chem, Tried "roll-back". Windows says-"No driver files have been backed up for this device." Interesting though- when I got to the IDE contoller tree the first "Primary" had the yellow exclamation mark. I "uninstalled" then "search for hardware changes" and it worked and exclamtion was gone. But ... then the CD drive was shown and it had the yellow exclam. I tried rollback and update driver on this guy but was met with errors on each. Could I download drivers for both my IDE primary and CD/DVD onto a jump drive from work and then install from it on my laptop?
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#15 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 24
OS: XP home
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Re: TROJ Gen.7Z0128 disables cdrw drive
Chem- when I "restart" my PC, the 1st Primary IDE has the yellow ! , and ... the cd/DVD is not shown in the "Hardware" tree. >>>> If I uninstall the 1st Primary IDE, and then scan-4-hardware, the Primary comes back without the ! , and then the CD/DVD shows in tree, but with the yellow !. This is repeatable. I performed a driver update for the Primary IDE ... it said no better drivers were found. Any clue here?
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#16 (permalink) |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 12,135
OS: XP Home, Pro SP3; Win 7
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Re: TROJ Gen.7Z0128 disables cdrw drive
Hello again, flatpick610. I'm afraid you're asking the wrong person here. I am only trained in malware removal. This is not my area of expertise. I was hoping you would have received more help in our other forum. You may have picked the wrong sub-forum. Try this one:
http://www.techsupportforum.com/hard...river-support/ |
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#17 (permalink) |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 12,135
OS: XP Home, Pro SP3; Win 7
|
Re: TROJ Gen.7Z0128 disables cdrw drive
Hello again, flatpick610. I'm sorry you still haven't received help you haven't already tried.
Go Start > Run and cmd into the Run box and click OK: Type net start and press Enter. Right-click the command window and choose 'Select All'. Paste the results in your next reply. Type exit and press Enter. ------------------------------------------------------ |
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#18 (permalink) |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 12,135
OS: XP Home, Pro SP3; Win 7
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Re: TROJ Gen.7Z0128 disables cdrw drive
Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:
IMPORTANT - Read This Before Posting For Malware Removal Help ------------------------------------------------------ |
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