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#1 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 2
OS: XP
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Browser and Computer problem?
All of a sudden I am having trouble viewing several webpages and I believe a couple other things are keeping my computer from running smoothly. It freezes often. I ran mcafee, spybot, and adaware. They found some things but I think some things may still be wrong. I am posting my log via steps provided by tech support forums. I was unable to run gmer.exe. I tried three times. Half way through the gmer scan my computer gets the blue screen of death and it restarts. Please help. Thank you.
DDS (Ver_09-05-14.01) - NTFSx86 Run by Timothy at 10:29:06.34 on Thu 06/25/2009 Internet Explorer: 7.0.5730.13 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.1730 [GMT -4:00] AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83} FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8} ============== Running Processes =============== C:\WINDOWS\system32\ibmpmsvc.exe C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\Program Files\Intel\WiFi\bin\S24EvMon.exe svchost.exe svchost.exe C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\McAfee.com\Agent\mcagent.exe C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\LVCOMSX.EXE C:\Program Files\Logitech\Video\LogiTray.exe C:\Program Files\StarzPlay\StarzPlayTray.exe C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Logitech\Video\FxSvr2.exe C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\AIM6\aim6.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\Timothy\Local Settings\Application Data\Google\Update\GoogleUpdate.exe svchost.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe C:\WINDOWS\system32\IPSSVC.EXE C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe svchost.exe C:\Program Files\Intel\WiFi\bin\EvtEng.exe C:\WINDOWS\system32\svchost.exe -k hpdevmgmt C:\Program Files\Java\jre6\bin\jqs.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\Program Files\McAfee\VirusScan\McShield.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\McAfee\MPF\MPFSrv.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\WINDOWS\System32\TPHDEXLG.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe C:\Program Files\AIM6\aolsoftware.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\Program Files\Adobe\Acrobat 7.0\Acrobat\Acrobat.exe C:\Documents and Settings\Timothy\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\Timothy\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\Timothy\My Documents\Downloads\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.com/ uSearch Page = hxxp://www.google.com uSearch Bar = hxxp://www.google.com/ie uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8 uInternet Settings,ProxyOverride = *.local uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/keyword/%s mSearchAssistant = hxxp://www.google.com/ie BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll BHO: IePasswordManagerHelper Class: {bf468356-bb7e-42d7-9f15-4f3b9bcfced2} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey mRun: [PSQLLauncher] "c:\program files\thinkvantage fingerprint software\launcher.exe" /startup mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe mRun: [PWRMGRTR] rundll32 c:\progra~1\thinkpad\utilit~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll IE: {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab DPF: {5C709EEC-DDE1-4738-8E57-7564E2637891} - hxxps://merchantaccount.quickbooks.com/sync/QBMASSyncCom1_2009.cab DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1238903482890 DPF: {788539E8-002D-4E59-9089-40B694A99C9A} - hxxps://merchantaccount.quickbooks.com/sync/QBMASSyncCom2_2008.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab TCP: {3D7333E0-D35F-4B62-80C0-7A8C60A7DC01} = 213.174.139.72,192.168.1.1 TCP: {3DFBF586-1E7B-46AC-B1B9-5CC2AC035903} = 213.174.139.72,192.168.1.1 TCP: {48D34D29-1968-4F18-8495-669C1687003B} = 213.174.139.72,192.168.1.1 TCP: {5E57FBBC-1F7A-4236-B459-52D877E33F68} = 213.174.139.72,192.168.1.1 TCP: {64722568-FE20-4A80-AB7F-46DE2AAAF988} = 213.174.139.72,192.168.1.1 Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll Notify: psfus - c:\program files\thinkvantage fingerprint software\psqlpwd.dll AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll LSA: Notification Packages = scecli c:\program files\thinkvantage fingerprint software\psqlpwd.dll ACGina ============= SERVICES / DRIVERS =============== R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-6-23 64160] R0 Shockprf;Shockprf;c:\windows\system32\drivers\ApsX86.sys [2008-6-10 116264] R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [2008-6-10 19496] R1 ANC;ANC;c:\windows\system32\drivers\ANC.sys [2009-4-4 11520] R1 IBMTPCHK;IBMTPCHK;c:\windows\system32\drivers\IBMBLDID.sys [2009-4-4 4224] R1 lenovo.smi;Lenovo System Interface Driver;c:\windows\system32\drivers\smiif32.sys [2008-5-12 13480] R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-4-4 201320] R1 TPPWRIF;TPPWRIF;c:\windows\system32\drivers\TPPWRIF.SYS [2009-4-4 4442] R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1003344] R2 Maxtor Sync Service;Maxtor Service;c:\program files\maxtor\sync\SyncServices.exe [2007-9-28 156976] R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-4-4 359248] R2 McShield;McAfee Real-time Scanner;c:\program files\mcafee\virusscan\Mcshield.exe [2009-4-4 144704] R2 Power Manager DBC Service;Power Manager DBC Service;c:\program files\thinkpad\utilities\PWMDBSVC.exe [2009-4-4 53248] R2 smihlp;SMI Helper Driver (smihlp);c:\program files\common files\thinkvantage fingerprint software\drivers\smihlp.sys [2008-11-21 12560] R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-4-4 24652] R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-4-4 695624] R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-4-4 79304] R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-4-4 35240] R3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-4-4 33832] R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-4-4 40488] R3 TVTI2C;Lenovo SM bus driver;c:\windows\system32\drivers\tvti2c.sys [2008-2-22 37312] =============== Created Last 30 ================ 2009-06-24 12:45 <DIR> --d----- c:\program files\Trend Micro 2009-06-24 00:22 15,688 a------- c:\windows\system32\lsdelete.exe 2009-06-23 23:25 <DIR> --dsh--- C:\found.000 2009-06-23 18:02 64,160 a------- c:\windows\system32\drivers\Lbd.sys 2009-06-23 17:54 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F} 2009-06-23 17:54 <DIR> --d----- c:\program files\Lavasoft 2009-06-23 16:39 2 a------- c:\windows\010112010146115110.dat 2009-06-23 16:39 2 a------- c:\windows\0101120101465749.dat 2009-06-23 16:39 2 a------- c:\windows\0101120101465349.dat 2009-06-23 16:39 1 ----h--- c:\windows\b4657.dat 2009-06-23 16:39 2 a------- c:\windows\0101120101465452.dat 2009-06-23 14:39 2 a------- c:\windows\010112010146118114.dat 2009-06-23 14:38 29,184 a------- c:\windows\system32\iehostcx32.dll 2009-06-23 14:38 <DIR> --d----- c:\documents and settings\timothy\XP Deluxe Protector 2009-06-21 00:17 107,368 a------- c:\windows\system32\GEARAspi.dll 2009-06-21 00:17 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys 2009-06-21 00:17 <DIR> --d----- c:\program files\iPod 2009-06-21 00:17 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906} 2009-06-21 00:17 <DIR> --d----- c:\program files\iTunes 2009-06-21 00:17 <DIR> --d----- c:\program files\Bonjour 2009-06-21 00:15 2,060,288 a------- c:\windows\system32\usbaaplrc.dll 2009-06-21 00:15 39,424 a------- c:\windows\system32\drivers\usbaapl.sys 2009-06-19 14:22 1,693,696 a------- c:\windows\system32\ltclr13n.dll 2009-06-19 14:22 155,648 a------- c:\windows\system32\lftif13n.dll 2009-06-19 14:22 98,304 a------- c:\windows\system32\lffax13n.dll 2009-06-17 10:44 <DIR> --d----- c:\program files\AIMTunes 2009-06-17 10:43 21 a------- c:\windows\atid.ini 2009-06-03 13:31 <DIR> --d----- c:\program files\common files\DivX Shared 2009-05-30 17:19 <DIR> --d----- c:\windows\DSL 2009-05-30 17:19 <DIR> --d----- c:\program files\Verizon 2009-05-30 17:17 <DIR> --d----- c:\docume~1\alluse~1\applic~1\StarzEntertainment 2009-05-30 17:17 <DIR> --d----- c:\program files\StarzPlay 2009-05-26 17:18 90,112 a------- c:\windows\system32\QuickTimeVR.qtx 2009-05-26 17:18 57,344 a------- c:\windows\system32\QuickTime.qts ==================== Find3M ==================== 2009-05-28 21:47 53,017 a------- c:\windows\system32\nvModes.dat 2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll 2009-05-05 14:14 249,856 -------- c:\windows\Setup1.exe 2009-05-05 14:14 73,216 a------- c:\windows\ST6UNST.EXE 2009-05-01 17:02 90,112 a------- c:\windows\system32\dpl100.dll 2009-05-01 17:02 823,296 a------- c:\windows\system32\divx_xx0c.dll 2009-05-01 17:02 823,296 a------- c:\windows\system32\divx_xx07.dll 2009-05-01 17:02 815,104 a------- c:\windows\system32\divx_xx0a.dll 2009-05-01 17:02 811,008 a------- c:\windows\system32\divx_xx16.dll 2009-05-01 17:02 802,816 a------- c:\windows\system32\divx_xx11.dll 2009-05-01 17:02 685,056 a------- c:\windows\system32\DivX.dll 2009-04-29 00:56 827,392 a------- c:\windows\system32\wininet.dll 2009-04-29 00:55 78,336 a------- c:\windows\system32\ieencode.dll 2009-04-24 18:30 145,951 a------- c:\windows\hpwins10.dat 2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys 2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll 2009-04-05 00:33 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat 2009-04-04 17:29 391,792 a------- c:\windows\qfe5E.tmp 2009-04-04 17:28 720,088 a------- c:\windows\qfe53.tmp 2009-04-04 17:28 512,752 a------- c:\windows\qfe4A.tmp 2009-04-04 17:09 410,984 a------- c:\windows\system32\deploytk.dll 2009-04-04 14:18 21,640 a------- c:\windows\system32\emptyregdb.dat ============= FINISH: 10:29:27.28 =============== |
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#2 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,568
OS: 2000 Pro; XP Pro; XP Home
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Re: Browser and Computer problem?
Hi -
I'd like to try to get a log from GMER Let's try this version of gmer. Download GMER Rootkit Scanner from here to your desktop.
**Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries If still no joy, uncheck Devices also. (but only if needed). If that still doesn't allow a scan to complete, run GMER in safe mode. To get into Safe Mode Restart your computer and boot into Safe Mode by tapping the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Login on your usual account. Make sure to close any open browsers. ---------------------------------------------------------------------------------------------
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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#3 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,568
OS: 2000 Pro; XP Pro; XP Home
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Re: Browser and Computer problem?
Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:
NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Microsoft MVP - Consumer Security 2009
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