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#1 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 4
OS: xp
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Spyware/Virus Removal - PLEASE HELP!!
I am experiencing "Common Files.dll" during initial start-ups and "Bad Image Errors" during Outlook start-up. Please help correct these issues.
Info is attached and zipped. Thanks! e-bama DDS (Ver_09-05-14.01) - NTFSx86 Run by 410Brantley at 21:00:02.26 on Mon 06/15/2009 Internet Explorer: 6.0.2900.5512 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.1861 [GMT -5:00] ============== Running Processes =============== C:\WINDOWS\system32\ibmpmsvc.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost -k DcomLaunch C:\WINDOWS\system32\svchost -k rpcss C:\WINDOWS\System32\svchost.exe -k netsvcs C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\WINDOWS\system32\svchost.exe -k NetworkService C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\system32\IPSSVC.EXE C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe C:\WINDOWS\system32\Ati2evxx.exe C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe C:\WINDOWS\system32\DWRCS.EXE C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\WINDOWS\System32\svchost.exe -k HTTPFilter C:\Program Files\Network Associates\Common Framework\FrameworkService.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Network Associates\Common Framework\naPrdMgr.exe C:\PROGRA~1\MI6841~1\MSSQL\binn\sqlservr.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\Program Files\Network Associates\VirusScan\SCAN32.EXE C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe C:\WINDOWS\System32\TPHDEXLG.EXE C:\WINDOWS\system32\TpKmpSVC.exe C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe C:\Program Files\Common Files\System\MSSearch\Bin\mssearch.exe c:\program files\lenovo\system update\suservice.exe C:\Program Files\Common Files\Lenovo\Logger\logmon.exe C:\Program Files\Windows Media Player\WMPNetwk.exe C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe C:\WINDOWS\system32\CCM\CcmExec.exe C:\WINDOWS\system32\DWRCST.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\rundll32.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\WINDOWS\system32\TpShocks.exe C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe C:\WINDOWS\System32\DLA\DLACTRLW.EXE C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Lenovo\AwayTask\AwaySch.EXE C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe C:\Program Files\Lenovo\SafeGuard PrivateDisk\pdservice.exe C:\Program Files\Lenovo\Client Security Solution\cssauth.exe C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe C:\Program Files\RightFax\Client\FaxCtrl.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Pivotal\SyncStream\HttpSyncStat.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Pivotal\SyncStream\msync.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe C:\Program Files\Pivotal\SyncStream\NServerC.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\Pivotal\SyncStream\HTTPXpt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\wbem\wmiprvse.exe c:\program files\common files\mozilla shared\firefox.exe C:\Documents and Settings\410brantley\Local Settings\Temporary Internet Files\Content.IE5\M8QDVHOS\dds[1].pif C:\WINDOWS\system32\wbem\wmiprvse.exe ============== Pseudo HJT Report =============== uStart Page = hxxp://emjcommunity/JAZ/home.asp uSearch Page = hxxp://www.google.com uSearch Bar = hxxp://www.google.com/ie uWindow Title = Microsoft Internet Explorer provided by EMJ mDefault_Page_URL = hxxp://www.lenovo.com/welcome/thinkpad mSearchAssistant = hxxp://www.google.com/ie BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: : {1cf30dfb-0386-4562-ac7a-d08adb8211f9} - c:\windows\system32\gkbqdlu.dll BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_01\bin\ssv.dll BHO: Browser Helper Object: {afd4ad01-58c1-47db-a404-fbe00a6c5486} - c:\program files\common\helper.dll BHO: CPwmIEBrowserHelper Object: {f040e541-a427-4cf7-85d8-75e3e0f476c5} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe mRun: [PWRMGRTR] rundll32 c:\progra~1\thinkpad\utilit~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor mRun: [BLOG] rundll32 c:\progra~1\thinkpad\utilit~1\BatLogEx.DLL,StartBattLog mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe mRun: [TPKMAPHELPER] c:\program files\thinkpad\utilities\TpKmapAp.exe -helper mRun: [TpShocks] TpShocks.exe mRun: [TPHOTKEY] c:\progra~1\lenovo\pkgmgr\hotkey\TPHKMGR.exe mRun: [TP4EX] tp4ex.exe mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray mRun: [LPManager] c:\progra~1\thinkv~1\prdctr\LPMGR.exe mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start mRun: [AwaySch] c:\program files\lenovo\awaytask\AwaySch.EXE mRun: [TVT Scheduler Proxy] c:\program files\common files\lenovo\scheduler\scheduler_proxy.exe mRun: [ACTray] c:\program files\thinkpad\connectutilities\ACTray.exe mRun: [ACWLIcon] c:\program files\thinkpad\connectutilities\ACWLIcon.exe mRun: [PDService.exe] "c:\program files\lenovo\safeguard privatedisk\pdservice.exe" mRun: [cssauth] "c:\program files\lenovo\client security solution\cssauth.exe" silent mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UpdaterUI.exe" /StartedFromRunKey mRun: [RightFAX Print-to-Fax Driver] c:\program files\rightfax\client\FaxCtrl.exe mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" mRun: [PSQLLauncher] "c:\program files\thinkvantage fingerprint software\launcher.exe" /startup mRun: [Mobile Synchronization] c:\program files\pivotal\syncstream\\HttpSyncStat.exe mRun: [HPHUPD08] c:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe mRun: [SunJavaUpdateSched] c:\program files\java\jre1.6.0_01\bin\jusched.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\reader 8.0\reader\reader_sl.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~2.lnk - c:\program files\adobe\reader 8.0\reader\AdobeCollabSync.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\vpngui.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000 IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {0045D4BC-5189-4b67-969C-83BB1906C421} - {0FE81B52-73FA-425F-8F06-3F32451AC73F} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_01\bin\ssv.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL Trusted Zone: emjmetals.com Trusted Zone: emjmetals.com\archivemanager Trusted Zone: zillappprod Trusted Zone: zilloptiprod Trusted Zone: emjmetals.com\archivemanager Trusted Zone: zillappprod Trusted Zone: zilloptiprod DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab Filter: text/html - {a5faa93a-abc9-44bc-b685-f1628c263095} - c:\windows\system32\dsound3dd.dll Notify: ACNotify - ACNotify.dll Notify: AtiExtEvent - Ati2evxx.dll Notify: AwayNotify - c:\program files\lenovo\awaytask\AwayNotify.dll Notify: fahdqeon - gkbqdlu.dll Notify: psfus - c:\windows\system32\psqlpwd.dll Notify: tpfnf2 - notifyf2.dll Notify: tphotkey - tphklock.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll LSA: Notification Packages = scecli ACGina psqlpwd pesp32p.dll ============= SERVICES / DRIVERS =============== R0 Shockprf;Shockprf;c:\windows\system32\drivers\shockprf.sys [2007-2-25 88576] R0 wjuzuyas;wjuzuyas;c:\windows\system32\drivers\wjuzuyas.sys [2006-4-30 23424] R1 ANC;ANC;c:\windows\system32\drivers\ANC.sys [2007-2-25 11520] R1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;c:\windows\system32\drivers\dwvkbd.sys [2007-2-15 26624] R1 IBMTPCHK;IBMTPCHK;c:\windows\system32\drivers\IBMBLDID.sys [2007-2-25 4224] R1 NaiAvTdi1;NaiAvTdi1;c:\windows\system32\drivers\mvstdi5x.sys --> c:\windows\system32\drivers\mvstdi5x.sys [?] R1 ShockMgr;ShockMgr;c:\windows\system32\drivers\ShockMgr.sys [2007-2-25 4736] R1 TPPWRIF;TPPWRIF;c:\windows\system32\drivers\TPPWRIF.SYS [2007-2-25 4442] R2 gwmkzofe;i8042 Keyboard and PS/2 Mouse Port Controller;c:\windows\system32\svchost.exe -k netsvcs [2006-4-30 14336] R2 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2007-4-18 98304] R2 MSSEARCH;Microsoft Search;c:\program files\common files\system\mssearch\bin\mssearch.exe [2007-4-18 69632] R2 PrivateDisk;PrivateDisk;c:\program files\lenovo\safeguard privatedisk\privatediskm.sys [2006-3-13 58368] R2 smi2;smi2;c:\program files\smi2\smi2.sys [2006-7-14 3968] R2 smihlp;SMI Helper Driver (smihlp);c:\program files\common files\thinkvantage fingerprint software\drivers\smihlp.sys [2008-6-24 12560] R3 DwMirror;DwMirror;c:\windows\system32\drivers\DamewareMini.sys [2007-2-7 2944] R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys --> c:\windows\system32\drivers\naiavf5x.sys [?] R4 PCTAppEvent;PCTAppEvent Driver;\??\c:\windows\system32\drivers\pctappevent.sys --> c:\windows\system32\drivers\PCTAppEvent.sys [?] R4 PCTCore;PCTools KDS;c:\windows\system32\drivers\pctcore.sys --> c:\windows\system32\drivers\PCTCore.sys [?] R4 pctgntdi;pctgntdi;\??\c:\windows\system32\drivers\pctgntdi.sys --> c:\windows\system32\drivers\pctgntdi.sys [?] RUnknown TfFsMon;TfFsMon; [x] RUnknown TfNetMon;TfNetMon; [x] RUnknown TfSysMon;TfSysMon; [x] S2 McShield;Network Associates McShield;"c:\program files\network associates\virusscan\mcshield.exe" --> c:\program files\network associates\virusscan\Mcshield.exe [?] S2 McTaskManager;Network Associates Task Manager;"c:\program files\network associates\virusscan\vstskmgr.exe" --> c:\program files\network associates\virusscan\VsTskMgr.exe [?] S3 pctplsg;pctplsg;\??\c:\windows\system32\drivers\pctplsg.sys --> c:\windows\system32\drivers\pctplsg.sys [?] S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-5-9 280344] =============== Created Last 30 ================ 2009-06-15 14:57 <DIR> --d----- c:\documents and settings\410brantley\.housecall6.6 2009-06-15 13:34 <DIR> --d----- c:\program files\Spybot - Search & Destroy 2009-06-15 13:34 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy 2009-06-15 10:28 <DIR> --d----- c:\docume~1\410bra~1\applic~1\mllntuec ==================== Find3M ==================== 2009-06-14 20:06 5,427 a------- c:\windows\system32\EGATHDRV.SYS 2009-04-14 14:33 2,609 a------- c:\windows\mdgmemsg.dll 2009-04-14 09:03 2,609 a------- c:\windows\sh32df.dll 2009-04-14 08:59 2,609 a------- c:\windows\iforobif.dll 2009-04-13 14:41 2,609 a------- c:\windows\mdgxdl.dll 2009-04-13 14:37 2,609 a------- c:\windows\ukegajekumibol.dll 2009-04-10 21:03 2,609 a------- c:\windows\cmp320n.dll 2009-03-21 09:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll ============= FINISH: 21:00:39.90 =============== |
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#2 (permalink) |
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Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: USA
Posts: 7,476
OS: XP SP3
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Re: Spyware/Virus Removal - PLEASE HELP!!
Hello and welcome to TSF.
While Spybot's TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent tools from fixing certain things. Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your logs are clean. Download ResetTeaTimer
=============================== We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix * Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Please include the C:\ComboFix.txt in your next reply for further review. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe. Please note that the forum is very busy and if I don’t hear from you in three days this thread will be closed.
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My services are free. However, you can donate to TSF to help keep it running. ![]() ![]() Member of ASAP since 2005 Member of UNITE since 2006 |
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#3 (permalink) |
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Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: USA
Posts: 7,476
OS: XP SP3
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Re: Spyware/Virus Removal - PLEASE HELP!!
Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:
http://www.techsupportforum.com/secu...oval-help.html
__________________
My services are free. However, you can donate to TSF to help keep it running. ![]() ![]() Member of ASAP since 2005 Member of UNITE since 2006 |
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