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Old 05-30-2009, 03:59 PM   #1 (permalink)
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Join Date: Aug 2008
Posts: 20
OS: xp


Start up problem

Hey, I posted a thread previously discussing my problem. However, since I only have access to my computer on the weekends I believe it was shut down due to lack of activity. You can view the information I provided here: Start - Up issues[moved from xp]

I ran the dds program fine and the results are below however gmer.exe would not run on my system. I would double click and it would be completely unresponsive like some of my other spyware programs as I previously descibed. This is what I have though:


DDS (Ver_09-05-14.01) - NTFSx86
Run by Jeremy at 15:20:20.90 on Sat 05/30/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2045.1387 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Autodesk\3D max\mentalray\satellite\raysat_3dsMax2008_32server.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\UStorSrv.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Belkin\F5D7050v5\Belkinwcui.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Java\jre1.6.0_04\bin\jucheck.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Jeremy\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.facebook.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\twex.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: &Discuss: {bdeade7f-c265-11d0-bced-00a0c90ab50f} - shdocvw.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [igndlm.exe] c:\program files\download manager\DLM.exe /windowsstart /startifwork
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [CTDVDDET] "c:\program files\creative\sound blaster x-fi\dvdaudio\CTDVDDET.EXE"
mRun: [VolPanel] "c:\program files\creative\sound blaster x-fi\volume panel\VolPanel.exe" /r
mRun: [AudioDrvEmulator] "c:\program files\creative\shared files\module loader\dllml.exe" -1 audiodrvemulator "c:\program files\creative\shared files\module loader\audio emulator\AudDrvEm.dll"
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [IPHSend] c:\program files\common files\aol\iphsend\IPHSend.exe
mRun: [DLCCCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCCtime.dll,_RunDLLEntry@16
mRun: [dlccmon.exe] "c:\program files\dell photo aio printer 924\dlccmon.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_04\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
StartupFolder: c:\docume~1\jeremy\startm~1\programs\startup\spywar~1.lnk - c:\program files\spywareguard\sgmain.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\belkin~1.lnk - c:\program files\belkin\f5d7050v5\Belkinwcui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\extend~1.lnk - c:\windows\ehome\RMSysTry.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{871df2be-41d2-4334-ac33-839af16fc8fe}\Icon3E5562ED7.ico
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {F4430FE8-2638-42e5-B849-800749B94EED} - c:\program files\partygaming.net\partypokernet\RunPF.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
IE: {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - {1FBA04EE-3024-11D2-8F1F-0000F87ABD16} c:\program files\irfanview\ebay\ebay.htm - c:\program files\irfanview\ebay\ebay.htm\inprocserver32 does not exist!
Trusted Zone: musicmatch.com\online
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.6.108.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} - hxxp://cid-b7862eb598db9fe0.spaces.live.com/PhotoUpload/MsnPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
TCP: {C4D012DD-1A5A-4794-93FD-1120B279D2D7} = 128.118.25.3,130.203.1.4
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: CShellExecuteHookImpl Object: {57b86673-276a-48b2-bae7-c6dbb3020eb8} - c:\program files\grisoft\avg anti-spyware 7.5\shellexecutehook.dll
SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll
SecurityProviders: msapsspc.dllschannel.dlldigest.dllmsnsspc.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jeremy\applic~1\mozilla\firefox\profiles\xt5ja4n1.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.personal.psu.edu/rms5158/
FF - plugin: c:\program files\download manager\npfpdlm.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R1 AVG Anti-Spyware Driver;AVG Anti-Spyware Driver;c:\program files\grisoft\avg anti-spyware 7.5\guard.sys [2006-9-28 11000]
R1 AvgAsCln;AVG Anti-Spyware Clean Driver;c:\windows\system32\drivers\AvgAsCln.sys [2006-10-22 3968]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\McrdSvc.exe [2005-10-20 96256]
R3 BELKIN;Belkin Wireless G USB Network Adapter;c:\windows\system32\drivers\BLKWGU.sys [2009-1-20 238848]
RUnknown pavboot;pavboot; [x]
S3 AVG Anti-Spyware Guard;AVG Anti-Spyware Guard;c:\program files\grisoft\avg anti-spyware 7.5\guard.exe [2006-9-28 312880]
S3 ICDUSB2;Sony IC Recorder (P);c:\windows\system32\drivers\IcdUsb2.sys [2006-11-27 39048]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]

=============== Created Last 30 ================


==================== Find3M ====================

2009-03-24 23:35 624,096 ac------ c:\windows\system32\rn.tmp
2009-03-21 10:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 10:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-03-02 19:04 1,499,136 -------- c:\windows\system32\dllcache\shdocvw.dll
2008-01-19 14:26 58,619,176 ac------ c:\program files\iTunesSetup.exe
2008-01-01 21:12 1,362,812 ac------ c:\program files\supcom_patch_3217_to_3220.exe
2007-12-28 22:52 608,744 ac------ c:\program files\10_FOOT.exe
2007-12-28 22:51 1,530,160 ac------ c:\program files\Specialty.exe
2007-12-28 22:50 3,363,139 ac------ c:\program files\Lighting.exe
2007-12-28 22:36 16,469,848 ac------ c:\program files\Furniture.exe
2007-12-28 22:33 676,500 ac------ c:\program files\12 Furnishings.exe
2007-12-28 22:32 903,030 ac------ c:\program files\Plumbing.exe
2007-12-28 22:31 567,739 ac------ c:\program files\Electrical.exe
2007-12-28 22:30 6,913,973 ac------ c:\program files\Cabinets.exe
2007-12-28 22:09 6,116,610 ac------ c:\program files\11 Equipment.exe
2007-12-28 22:07 1,539,327 ac------ c:\program files\10 Specialties.exe
2007-12-28 22:03 15,383,765 ac------ c:\program files\02 Site.exe
2007-12-28 13:53 21,321,008 ac------ c:\program files\QuickTimeInstaller.exe
2006-08-01 20:07 56 ---shr-- c:\windows\system32\9485F0ABA8.sys
2006-10-06 19:22 88 ---shr-- c:\windows\system32\A8ABF08594.sys
0000-00-00 00:00 0 ac-sh--- c:\windows\system32\dunanume.dll
2006-10-06 19:22 5,224 ac-sh--- c:\windows\system32\KGyGaAvL.sys
0000-00-00 00:00 0 ac-sh--- c:\windows\system32\puhelupi.dll
0000-00-00 00:00 0 ac-sh--- c:\windows\system32\wuripowi.dll

============= FINISH: 15:22:08.39 ===============
Attached Files
File Type: zip Attach.zip (4.0 KB, 3 views)
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Old 05-30-2009, 05:49 PM   #2 (permalink)
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Location: Transylvania County, North Carolina, USA
Posts: 35,768
OS: 2000 Pro; XP Pro; XP Home


Re: Start up problem

Let's try this version of gmer.


Download GMER Rootkit Scanner from here to your desktop.
  • Double click the exe file.
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.



    Click the image to enlarge it


  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and post it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
__________________
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Because what you don't know, CAN hurt you.
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Old 05-31-2009, 04:26 PM   #3 (permalink)
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Posts: 20
OS: xp


Re: Start up problem

Thanks that worked out well. Here are the results:
Attached Files
File Type: zip gmer.zip (2.2 KB, 2 views)
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Old 05-31-2009, 07:20 PM   #4 (permalink)
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Location: Transylvania County, North Carolina, USA
Posts: 35,768
OS: 2000 Pro; XP Pro; XP Home


Re: Start up problem

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

---------------------------------------------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper at this forum.

---------------------------------------------------------------------------------------------

One or more of the identified infections is a backdoor trojan.

This type of infection allows hackers to remotely control your computer, steal critical system information and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

You can read this: How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

---------------------------------------------------------------------------------------------
  1. Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

    Link 1
    Link 2
    Link 3






    --------------------------------------------------------------------


    * IMPORTANT !!! Place combofix.exe on your Desktop
  2. Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
  3. Double click on combo-fix.exe & follow the prompts.
  4. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed.

    Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.





    The Windows recovery console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware.

    With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal.

    Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement.

    ComboFix will now automatically install the Microsoft Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Microsoft Windows Recovery Console option when you start your computer unless requested to by a helper.

    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see a message that says:

    The Recovery Console was successfully installed.



    Click on Yes, to continue scanning for malware.
  5. Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  6. When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ---------------------------------------------------------------------------------------------
  7. Ensure your AntiVirus and AntiSpyware applications are re-enabled. A reboot should have done this.


    ---------------------------------------------------------------------------------------------
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Old 06-01-2009, 09:20 PM   #5 (permalink)
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OS: xp


Re: Start up problem

Thank you for the help. Again I don't have access to my computer until the weekend so I won't be able to try combo fix until then. Please don't think I am ignoring your post or have solved the problem. Also the majority of my sensitive files and information (banking and passwords, as well as research, pics, videos etc) are located on my internal D-drive. It is a data drive with no running programs to my knowledge. I was wondering if that is susceptible to back-door Trojans and I need to worry about securing that information or just information on my C-drive.

Thank you for your time
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Old 06-01-2009, 10:01 PM   #6 (permalink)
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Re: Start up problem

If it's on the same machine, you should consider it as risk. Follow the precautions, please.

The machine should be kept offline until you're able to work the fix.
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Old 06-10-2009, 12:56 PM   #7 (permalink)
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Re: Start up problem

Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help
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