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Old 12-05-2008, 09:39 AM   #1 (permalink)
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Join Date: Aug 2008
Posts: 8
OS: xp


Virus/Trojan Help

I have had intermittant problems with both IE and Moz. Firefox for the last several weeks (both programs occasionally hang for long periods of time).

Lat night I got a warning about a possible malicious file that Trend Micro couldn't quarantine - a codec of some sort.

Mucho thanks for the help.




DDS (Version 1.0) - NTFSx86
Run by Mom & Dad at 12:21:45.34 on Fri 12/05/2008
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.203 [GMT -5:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\TRENDM~2\INTERN~1\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Documents and Settings\Mom & Dad\Desktop\dds.com
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.hotmail.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\4.1.805.4472\swg.dll
TB: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
TB: {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - c:\program files\canon\easy-webprint\Toolband.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [RemoteControl] "c:\program files\cyberlink dvd solution\powerdvd\PDVDServ.exe"
mRun: [InCD] c:\program files\ahead\incd\InCD.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [LGODDFU] "c:\program files\lg_fwupdate\fwupdate.exe" blrun
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkvmon~1.lnk - c:\program files\nikon\nkview5\NkvMon.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

============= SERVICES / DRIVERS ===============

R0 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2008-8-17 40840]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2008-8-19 28544]
R1 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2008-8-17 66952]
R1 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2008-8-17 81288]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2008-8-17 356920]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2008-8-17 1079176]
R2 tmevtmgr;tmevtmgr;\??\c:\windows\system32\drivers\tmevtmgr.sys [2007-11-13 52240]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2007-9-18 36368]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2007-9-18 333328]
R3 TmPfw;Trend Micro Personal Firewall;c:\progra~1\trendm~2\intern~1\TmPfw.exe [2007-11-13 488768]
R3 tmproxy;Trend Micro Proxy Service;"c:\program files\trend micro\internet security\TmProxy.exe" [2007-11-13 648456]

=============== Created Last 30 ================

2008-12-02 08:59 250 a------- c:\windows\gmer.ini
2008-11-16 10:56 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2008-11-16 10:55 1,106,944 -c------ c:\windows\system32\dllcache\msxml3.dll

==================== Find3M ====================

2008-12-05 10:58 <DIR> --d----- c:\program files\lg_fwupdate
2008-12-05 01:45 <DIR> --d----- c:\program files\Spyware Doctor
2008-10-29 09:43 <DIR> --d----- c:\program files\common files\SolidWorks Shared
2008-10-29 09:43 <DIR> --d----- c:\program files\common files\eDrawings2009
2008-10-29 09:31 <DIR> --d----- c:\docume~1\mom&da~1\applic~1\SolidWorks
2008-10-29 09:29 <DIR> --d----- c:\program files\SolidWorks Viewer
2008-10-16 14:06 268,648 a------- c:\windows\system32\mucltui.dll
2008-10-16 14:06 208,744 a------- c:\windows\system32\muweb.dll
2008-09-30 16:43 1,286,152 a------- c:\windows\system32\msxml4.dll
2008-09-28 20:39 <DIR> --d----- c:\docume~1\mom&da~1\applic~1\Move Networks
2008-09-27 11:33 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-09-15 07:12 1,846,400 a------- c:\windows\system32\win32k.sys
2008-09-09 20:14 1,307,648 -------- c:\windows\system32\msxml6.dll
2008-08-18 14:15 <DIR> --d----- c:\docume~1\mom&da~1\applic~1\PC Tools
2008-08-11 15:18 <DIR> --d----- c:\docume~1\mom&da~1\applic~1\NeroDCTemplates
2008-05-15 11:06 <DIR> --d----- c:\docume~1\alluse~1\applic~1\dyrclqpm
2008-05-15 11:06 <DIR> --d----- c:\docume~1\alluse~1\applic~1\bwqgzyjn
2007-11-13 17:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Trend Micro
2007-10-28 22:41 <DIR> --d----- c:\docume~1\mom&da~1\applic~1\Nikon
2008-09-04 13:46 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090420080905\index.dat

============= FINISH: 12:23:29.73 ===============
Attached Files
File Type: txt Attach.txt (10.2 KB, 2 views)
File Type: txt gmer.txt (233.7 KB, 1 views)
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Old 12-06-2008, 07:41 PM   #2 (permalink)
Moderator, Analyst, Security Team; Rangemaster, TSF Academy
 
Join Date: Oct 2007
Location: Georgia
Posts: 8,661
OS: XP SP3


Re: Virus/Trojan Help

Hello again, turbinestress.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

------------------------------------------------------

Quote:
I have had intermittant problems with both IE and Moz. Firefox for the last several weeks (both programs occasionally hang for long periods of time).

Lat night I got a warning about a possible malicious file that Trend Micro couldn't quarantine - a codec of some sort.
No active infection is showing in your logs. Let's run an online scan to look for remnants.

------------------------------------------------------

We need to install Java on your machine in order to run an online scan with Kaspersky.
  • Download the latest version of Java Runtime Environment (JRE) 6 and Save it to your Desktop.
  • Scroll down to where it says Java Runtime Environment (JRE) 6 Update 11 The Java SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the Download button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement
  • Click Continue
  • Click on the link to download Windows Offline Installation and Save the file to your Desktop.
  • Close any programs you may have running - especially your web browser.
  • Then from your desktop double-click on jre-6u11-windows-i586-p.exe to install the newest version.
  • After the install is complete, go back to your Control Panel(using Classic View) and click the Java icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button.
    • There are two options in the window to clear the cache - Leave BOTH Checked
      • Applications and Applets
      • Trace and Log Files
    • Click OK on Delete Temporary Files Window.
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE
    • Click OK to leave the Temporary Files Window.
    • Click OK to leave the Java Control Panel.
    • Delete jre-6u11-windows-i586-p.exe from your desktop.
------------------------------------------------------

Please run this online scan to help look for remnants.

Establish an internet connection & perform an online scan at Kaspersky Online Scanner

Ensure your external and/or USB drives are inserted during the scan.

Click Accept, when prompted to download and install the program files and database of malware definitions.
  • Click Run at any Security prompt.
  • The program will then begin downloading and installing and will also update the database.
  • Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected.
  • It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.
  • Click the Save Report As... button.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.


**Note**

To optimize scanning time and produce a more sensible report for review:
  • Close any open programs.
  • Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

------------------------------------------------------
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Old 12-07-2008, 06:19 AM   #3 (permalink)
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Join Date: Aug 2008
Posts: 8
OS: xp


Re: Virus/Trojan Help

Looks like I'm pretty clean...




--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, December 7, 2008
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Saturday, December 06, 2008 19:53:45
Records in database: 1440831
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\

Scan statistics:
Files scanned: 67315
Threat name: 2
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 01:22:19


File name / Threat name / Threats count
C:\Program Files\Trend Micro\Internet Security\Quarantine\gndarmblsnv_c00.VIR Infected: Trojan.Win32.Vapsup.epx 1
C:\Program Files\Trend Micro\Internet Security\Quarantine\index[1]_bd0.VIR Infected: Trojan-Downloader.JS.Iframe.zo 1

The selected area was scanned.
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Old 12-07-2008, 06:55 AM   #4 (permalink)
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Join Date: Oct 2007
Location: Georgia
Posts: 8,661
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Re: Virus/Trojan Help

Hello again, turbinestress. Yes, pretty clean.

You may want to seek help in our Internet Explorer Forum and/or Mozilla/Firefox Browsers Forum

Anything else I can help you with?
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Old 12-07-2008, 07:30 AM   #5 (permalink)
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Re: Virus/Trojan Help

That'll do it. I'll check out the forums you mentioned.

Thanks very much.
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Old 12-07-2008, 07:35 AM   #6 (permalink)
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Re: Virus/Trojan Help

You're welcome!
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