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Go Back   Tech Support Forum > Security Center > Virus/Trojan/Spyware Help > HijackThis Log Help (Inactive)
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Old 04-24-2008, 07:18 PM   #1 (permalink)
Registered User
 
Join Date: Apr 2008
Posts: 5
OS: XP


Disappearing e-mails, spam from hell, possible hijacking, and sloooowww

As the title stated, we get some e-mails, and not others. Spam settings have been checked and re-checked, and I have spent too many hours on my ISP's tech line. They can't tell me where the e-mails are being sent, so I suspect a hijacker(?) - an entire years worth of old e-mails has disappeared from Outlook, nowhere to be found (system restore did not help). We get around 200 spam e-mails a day, if we get e-mail at all. The pop-ups are controlled pretty well with just the Google toolbar, but it goes off a lot. Very slow system when online, LAN or hard-wired.

If you know a reliable keystroke logger detector, I'd like to check that if HJT didn't find it already.

Sorry for the long post, just trying to be detailed, and thanks so much in advance. Here's the log:

Deckard's System Scanner v20071014.68
Run by Michelle on 2008-04-24 20:51:58
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
24: 2008-04-25 01:52:10 UTC - RP858 - Deckard's System Scanner Restore Point
23: 2008-04-21 04:58:04 UTC - RP857 - RegCure Backup
22: 2008-04-21 04:31:18 UTC - RP856 - Installed Windows XP WgaNotify.
21: 2008-04-21 02:19:46 UTC - RP855 - Installed Java(TM) 6 Update 5
20: 2008-04-20 20:09:29 UTC - RP854 - System Checkpoint


-- First Restore Point --
1: 2008-03-24 22:11:21 UTC - RP835 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-04-24 20:56:05
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\programs\avgserv.exe
C:\WINDOWS\system32\lxdjcoms.exe
C:\Program Files\Norton AntiVirus\Navapsvc.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\Michelle\Desktop\dss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/search?q=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.microsoft.com/search/lobby/search.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Webshots Toolbar - {C17590D2-ECB4-4b15-8820-F58798DCC118} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar4.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe /autorun
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O8 - Extra context menu item: &Webshots Photo Search - res://D:\Webshots\WSToolbar4IE.dll/MENUSEARCH.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\messenger\msmsgs.exe
O15 - Trusted Zone: https://www.ad.linksynergy.com (HKCU)
O15 - Trusted Zone: https://www.memolink.com (HKCU)
O16 - DPF: Yahoo! Fleet () - http://download.games.yahoo.com/game.../y/fltt3_x.cab
O16 - DPF: Yahoo! Literati () - http://download.games.yahoo.com/game...ts/y/tt1_x.cab
O16 - DPF: {00000055-9980-0010-8000-00AA00389B71} () - http://codecs.microsoft.com/codecs/i386/fhg.CAB
O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} (ScrabbleCubes Control) - http://www.worldwinner.com/games/v44...abblecubes.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {18C3FD15-74F6-4280-9C98-3590C966B7B8} (SkillGam Control) - http://www.worldwinner.com/games/v46...m/skillgam.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.../as2stubie.cab
O16 - DPF: {2E12FB00-546B-4EE3-9CC2-057BF02E1C17} (Webshots Multiple Media Uploader - Container) - http://community.webshots.com/html/atx/wsaxcontrol.cab
O16 - DPF: {3334504D-0000-0010-8000-00AA00389B71} () - http://codecs.microsoft.com/codecs/i386/mpeg4ax.cab
O16 - DPF: {33363249-0000-0010-8000-00AA00389B71} () - http://codecs.microsoft.com/codecs/i386/i263_32.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} () - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
O16 - DPF: {405BBF5B-2FD8-4614-AC51-D8566F635B94} (SafeWallet Class) - http://idsm.citadelprocessing.com/Sa.../WalletCab.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1142736439765
O16 - DPF: {6632A7E9-FE1F-43D2-A04A-A15951ED63E0} () - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1208753667781
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} () - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} () - http://fpdownload.macromedia.com/get.../ultrashim.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.auctiva.com/hostedimages/...ad/XUpload.ocx
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{2E82AF94-8028-4DAC-8678-227B0F592B80}: NameServer = 85.255.113.98,85.255.112.20
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{61A80911-836D-49F2-9019-C54C7E742C98}: NameServer = 85.255.113.98,85.255.112.20
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{99466AC3-AE97-4697-B27F-706B6FAF38C3}: NameServer = 85.255.113.98,85.255.112.20
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{AC05DEDB-A2E0-463D-A9EA-67D2226B877C}: NameServer = 85.255.113.98,85.255.112.20
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{B9D823AC-526A-43EF-A1F6-4A03EFEA4220}: NameServer = 85.255.113.98,85.255.112.20
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG6 Service (AvgServ) - GRISOFT s.r.o - D:\programs\avgserv.exe
O23 - Service: DNS Server DNS Server (DNS) - Sublime Solutions Pty Ltd - C:\WINNT\microsoftdrivers\etc\FireDaemon.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Indexing Server indexing Server (indexing) - Sublime Solutions Pty Ltd - C:\WINNT\microsoftdrivers\etc\FireDaemon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxdjCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdjserv.exe
O23 - Service: lxdj_device - Unknown owner - C:\WINDOWS\system32\lxdjcoms.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\Navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: PSPShuffleIndexer - Unknown owner - D:\Program Files\PSP Shuffle\PSPShuffleIndexer.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Windows Login Windows Login (Wlogin) - Sublime Solutions Pty Ltd - C:\WINNT\microsoftdrivers\etc\FireDaemon.exe
O24 - Desktop Component 0: - http://pbskids.org/images/homepage/homepage_bground.gif

--
End of file - 10759 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R3 Pcouffin (Low level access layer for CD devices) - c:\windows\system32\drivers\pcouffin.sys <Not Verified; VSO Software; Patin couffin engine>
R3 STAC97 (Audio Driver (WDM) - SigmaTel CODEC) - c:\windows\system32\drivers\stac97.sys <Not Verified; SigmaTel, Inc.; AC'97 Audio Controller with SigmaTel CODEC device driver.>

S2 DPPSUSB (DPPSUSB.Sys Sony DPP-SV55 USB Digital Photo Printer Driver) - c:\windows\system32\drivers\dppsusb.sys <Not Verified; HMSA; DPP - SV55 USB Driver for Windows 95/98/2000>
S3 FTD2XX (VAGUSB.SYS VAG-COM USB Driver) - c:\windows\system32\drivers\vagusb.sys <Not Verified; FTDI Ltd.; FT8U232AX>
S3 NAVENG - c:\progra~1\common~1\symant~1\virusd~1\20040128.017\naveng.sys (file missing)
S3 NAVEX15 - c:\progra~1\common~1\symant~1\virusd~1\20040128.017\navex15.sys (file missing)
S3 P1171VID (Creative WebCam Notebook #2) - c:\windows\system32\drivers\p1171vid.sys (file missing)
S3 RioS30 (RioS30S driver) - c:\windows\system32\drivers\rios30.sys <Not Verified; SonicBlue Inc.; RioS30.sys>
S3 SYMIDSCO - c:\windows\system32\drivers\symidsco.sys (file missing)
S3 WebSTARXP (Scientific Atlanta WebSTAR 100 & 200 series Cable Modem) - c:\windows\system32\drivers\sacmxp1.sys <Not Verified; Scientific Atlanta; Scientific Atlanta DPX100 USB Cable Modem>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 AvgServ (AVG6 Service) - d:\programs\avgserv.exe <Not Verified; GRISOFT s.r.o; AVG6>
R2 Viewpoint Manager Service - "c:\program files\viewpoint\common\viewpointservice.exe" <Not Verified; Viewpoint Corporation; Viewpoint Manager>

S2 DNS (DNS Server DNS Server) - c:\winnt\microsoftdrivers\etc\firedaemon.exe -s <Not Verified; Sublime Solutions Pty Ltd; FireDaemon>
S2 indexing (Indexing Server indexing Server) - c:\winnt\microsoftdrivers\etc\firedaemon.exe -s <Not Verified; Sublime Solutions Pty Ltd; FireDaemon>
S2 PSPShuffleIndexer - d:\program files\psp shuffle\pspshuffleindexer.exe -spspshuffleindexer
S2 Wlogin (Windows Login Windows Login) - c:\winnt\microsoftdrivers\etc\firedaemon.exe -s <Not Verified; Sublime Solutions Pty Ltd; FireDaemon>
S3 mcupdmgr.exe (McAfee SecurityCenter Update Manager) - c:\progra~1\mcafee.com\agent\mcupdmgr.exe (file missing)
S3 PACSPTISVR - "c:\program files\common files\sony shared\avlib\pacsptisvr.exe" <Not Verified; ; PACSPTISVR Module>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-04-24 20:56:00 474 --a------ C:\WINDOWS\Tasks\McAfee.com Update Check (NAOBI-Earl).job
2008-04-24 20:55:00 476 --a------ C:\WINDOWS\Tasks\McAfee.com Update Check (NAOBI-Shlep).job
2008-04-24 20:54:31 482 --a------ C:\WINDOWS\Tasks\McAfee.com Update Check (NAOBI-Michelle).job
2008-04-22 19:22:06 444 --a------ C:\WINDOWS\Tasks\RegCure Program Check.job
2008-04-20 2115 378 --a------ C:\WINDOWS\Tasks\RegCure.job
2008-04-09 12:42:00 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2008-03-24 and 2008-04-24 -----------------------------

2008-04-20 2108 0 d------c- C:\Program Files\RegCure
2008-04-19 15:56:28 0 d-a----c- C:\Documents and Settings\All Users\Application Data\TEMP
2008-04-19 00:42:28 0 d------c- C:\Program Files\Panda Security


-- Find3M Report ---------------------------------------------------------------

2008-04-23 22:51:15 0 d------c- C:\Program Files\Lx_cats
2008-04-20 21:19:35 0 d------c- C:\Program Files\Java
2008-04-11 19:45:44 0 d------c- C:\Documents and Settings\Michelle\Application Data\Adobe
2008-03-14 14:35:22 0 d------c- C:\Program Files\Wal-Mart Music Downloads Store
2008-03-01 13:44:38 0 d------c- C:\Program Files\AIM
2008-03-01 13:03:04 0 d------c- C:\Documents and Settings\Michelle\Application Data\InstallShield


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"McRegWiz"="C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe" []
"QuickTime Task"="D:\Program Files\QuickTime\qttask.exe" [04/27/2007 09:41 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [07/13/2007 12:35 AM]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" [06/11/2007 06:16 PM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"MySpaceIM"=C:\Program Files\MySpace\IM\MySpaceIM.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoBandCustomize"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\NoRecentDocsHistory D_WORD]
@=1

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
"System"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=C:\WINDOWS\pss\Adobe Gamma Loader.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Billminder.lnk]
backup=C:\WINDOWS\pss\Billminder.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Corel MEDIA FOLDERS INDEXER 8.LNK]
backup=C:\WINDOWS\pss\Corel MEDIA FOLDERS INDEXER 8.LNKCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^hpoddt01.exe.lnk]
backup=C:\WINDOWS\pss\hpoddt01.exe.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^KODAK Software Updater.lnk]
backup=C:\WINDOWS\pss\KODAK Software Updater.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^PowerPanel.lnk]
backup=C:\WINDOWS\pss\PowerPanel.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
backup=C:\WINDOWS\pss\QuickBooks Update Agent.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Scheduled Updates.lnk]
backup=C:\WINDOWS\pss\Quicken Scheduled Updates.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Startup.lnk]
backup=C:\WINDOWS\pss\Quicken Startup.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Remocon Driver.lnk]
backup=C:\WINDOWS\pss\Remocon Driver.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Timer Recording Manager.lnk]
backup=C:\WINDOWS\pss\Timer Recording Manager.lnkCommon Startup


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
"C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AIM]
C:\Program Files\AIM\aim.exe -cnetwait.odl

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim6]


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Apoint]
C:\Program Files\Apoint\Apoint.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG_CC]
D:\PROGRAMS\avgcc32.exe /STARTUP

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]
"C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccRegVfy]
"C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CookiePatrol]
C:\DOCUME~1\Michelle\Desktop\misc\ABOUTB~1\PESTPA~1\CookiePatrol.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DAEMON Tools-1033]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dmsod.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ezShieldProtector for Px]
C:\WINDOWS\System32\ezSP_Px.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Fix-It AV]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HKSERV.EXE]
C:\Program Files\Sony\HotKey Utility\HKserv.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM]
"C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"D:\ipod\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
%systemroot%\system32\dumprep 0 -k

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxdjamon]
"C:\Program Files\Lexmark 1400 Series\lxdjamon.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxdjmon.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCAgentExe]
c:\PROGRA~1\mcafee.com\agent\mcagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCUpdateExe]
C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MimBoot]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MISAggregator]
C:\PROGRA~1\McAfee\MCAFEE~1\MisAgg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MoneyAgent]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Mouse Suite 98 Daemon]
ICO.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MPFTray]
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSKAGENTEXE]
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSKDetectorExe]
C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroCheck]
C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PestPatrol Control Center]
C:\DOCUME~1\Michelle\Desktop\misc\ABOUTB~1\PESTPA~1\PPControl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PPMemCheck]
C:\DOCUME~1\Michelle\Desktop\misc\ABOUTB~1\PESTPA~1\PPMemCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"D:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmaTel StacMon]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpySweeper]
"C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Spyware Nuker]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
"C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updater]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VAIO Recovery]
C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VAIOSurvey]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ViewMgr]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ZTgServerSwitch]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"SCardDrv"=3 (0x3)
"ccPwdSvc"=3 (0x3)
"Adobe LM Service"=3 (0x3)
"ScsiAccess"=2 (0x2)
"NISUM"=2 (0x2)
"ccPxySvc"=2 (0x2)


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5d787e7a-91b2-11dc-9464-080046b3d8d2}]




-- End of Deckard's System Scanner: finished at 2008-04-24 20:57:39 ------------



AND HERE'S THE EXTRA TXT:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 30%
Physical Memory (total/avail): 1021.48 MiB / 706.18 MiB
Pagefile Memory (total/avail): 2460.38 MiB / 2289.5 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1931.36 MiB

C: is Fixed (NTFS) - 13.97 GiB total, 2.94 GiB free.
D: is Fixed (NTFS) - 55.55 GiB total, 49.97 GiB free.
E: is CDROM (CDFS)
F: is Removable (No Media)

\\.\PHYSICALDRIVE0 - IC25N080ATMR04-0 - 74.53 GiB - 3 partitions
\PARTITION0 - Unknown - 5.01 GiB
\PARTITION1 (bootable) - Installable File System - 13.97 GiB - C:
\PARTITION2 - Extended w/Extended Int 13 - 55.55 GiB - D:

\\.\PHYSICALDRIVE1 - Sony MSC-U03 USB Device



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

AntiVirusDisableNotify is set.
FirewallDisableNotify is set.

AV: AVG Anti-Virus 6.0.-2037079704 v6.0.-2037079704 (GRISOFT) Disabled Outdated

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\\Program Files\\Lexmark 1400 Series\\app4r.exe"="C:\\Program Files\\Lexmark 1400 Series\\app4r.exe:*:Enabled:Printing Application"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\BitTornado\\btdownloadgui.exe"="C:\\Program Files\\BitTornado\\btdownloadgui.exe:*:Enabled:btdownloadgui"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"D:\\ipod\\iTunes.exe"="D:\\ipod\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Sony\\giga pocket\\gps.exe"="C:\\Program Files\\Sony\\giga pocket\\gps.exe:*:Disabled:Giga Pocket Server"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\WINDOWS\\system32\\lxdjcoms.exe"="C:\\WINDOWS\\system32\\lxdjcoms.exe:*:Enabled:Lexmark Communications System"
"C:\\Program Files\\Lexmark 1400 Series\\lxdjamon.exe"="C:\\Program Files\\Lexmark 1400 Series\\lxdjamon.exe:*:Enabled:Lexmark Device Monitor"
"C:\\Program Files\\Lexmark 1400 Series\\App4R.exe"="C:\\Program Files\\Lexmark 1400 Series\\App4R.exe:*:Enabled:Printing Application"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*:Enabled:AIM"
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjpswx.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjpswx.exe:*:Enabled: "
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjjswx.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjjswx.exe:*:Enabled: "
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjtime.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjtime.exe:*:Enabled: "


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Michelle\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_09\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=NAOBI
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Michelle
LOGONSERVER=\\NAOBI
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;D:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0209
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.5.0_09\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Michelle\LOCALS~1\Temp
TMP=C:\DOCUME~1\Michelle\LOCALS~1\Temp
USERDOMAIN=NAOBI
USERNAME=Michelle
USERPROFILE=C:\Documents and Settings\Michelle
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Earl (admin)
Michelle (admin)
Shlep (admin)
Administrator (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files\InstallShield Installation Information\{869090AE-88E6-45CE-A2B1-13D24F82CA5B}\setup.exe" /uninst
--> C:\Program Files\Installshield Installation Information\{08082022-2a50-4196-8196-a6f86d6e8f12}\QBReplace.exe {08082022-2a50-4196-8196-a6f86d6e8f12}#{01288593-26bb-4b3a-a04e-0a4ed28cc937}
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\UNINST.EXE -fd:\programs\DeIsL1.isu -cd:\programs\Uninst.dll
--> MsiExec.exe /I{17BB7031-B6D9-4D27-A3A1-B0E672A0972C}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{93B80FB1-7A23-11D3-B250-00105A1F4184}\setup.exe"
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-aware 6 Personal --> D:\PROGRA~1\Lavasoft\AD-AWA~1\AD-AWA~1\UNWISE.EXE D:\PROGRA~1\Lavasoft\AD-AWA~1\AD-AWA~1\INSTALL.LOG
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81000000003}
AIM 6 --> C:\Program Files\AIM6\uninst.exe
AOL Instant Messenger --> C:\Program Files\AIM\uninstll.exe -LOG= C:\Program Files\AIM\install.log -OEM=
Apple Mobile Device Support --> MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update --> MsiExec.exe /I{5B433733-BB31-4B40-BCBA-DDED37626641}
APR V-Tune --> "C:\Program Files\APR\V-Tune\uninstall.exe"
AVG 6.0 Anti-Virus - FREE Edition --> D:\PROGRAMS\setup.exe /UNINSTALL
AviSynth 2.5 --> "C:\Program Files\AviSynth 2.5\Uninstall.exe"
Canon CanoScan Toolbox 4.5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{143FB15C-0C48-41E3-9C30-F56FB69BF3D7}\Setup.exe" -l0x9 anything
CDisplay 1.8 --> "D:\Program Files\CDisplay\unins000.exe"
Corel Uninstaller --> C:\WINDOWS\COREL\UNINST32.EXE
Coupon Printer for Windows --> "C:\Program Files\Coupons\uninstall.exe" "/U:C:\Program Files\Coupons\Uninstall\uninstall.xml"
EMEA02 --> MsiExec.exe /X{949460AD-3C77-44FD-8D78-BF605EF28114}
Etymonix Media Raider --> C:\WINDOWS\IsUninst.exe -fd:\programs\Uninst.isu
ExtractNow --> "C:\Program Files\ExtractNow\unins000.exe"
FireBurner --> MsiExec.exe /X{850C4C12-57E2-43E4-B66B-B08B120C55F3}
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar4.dll"
Gravis Xperience 4.5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{13599F5D-20A2-449A-BA81-A7D8B98A8DF1}\Setup.exe" -u
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
HotKey Utility --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BB311F54-39D6-4A03-8E18-053D1B2833D7}\Setup.exe" -l0x9
HP OfficeJet/PSC Scrubber --> C:\WINDOWS\IsUninst.exe -fC:\HPAiOScrubber\Uninst.isu
HP Photo and Imaging 2.0 - All-in-One --> MsiExec.exe /X{9867A917-5D17-40DE-83BA-BEA5293194B1}
HP Photo and Imaging 2.0 - All-in-One Drivers --> MsiExec.exe /X{6ECB39BD-73C2-44DD-B1A0-898207C58D8B}
InterActual Player --> C:\Program Files\InterActual\InterActual Player\inuninst.exe
iTunes --> MsiExec.exe /I{5878FF02-3B8F-4309-B4E5-0D3DB6F2E8E6}
J2SE Runtime Environment 5.0 Update 9 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150090}
Java 2 Runtime Environment, SE v1.4.2_06 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142060}
Java(TM) 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java(TM) 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
K-Lite Codec Pack 2.82 Full --> "D:\Program Files\K-Lite Codec Pack\unins000.exe"
LAN-Express AS IEEE 802.11 Wireless LAN --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FCCB0B43-7A6D-49A4-A5B3-B10F592F4EB6}\Setup.exe" -l0x9
Lexmark 1400 Series --> C:\Program Files\Lexmark 1400 Series\Install\x86\Uninst.exe
Lexmark Toolbar --> regsvr32.exe /s /u "C:\Program Files\Lexmark Toolbar\toolband.dll"
LiveReg (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\LiveReg\VcSetup.exe /REMOVE
Macromedia Shockwave Player --> C:\WINDOWS\system32\Macromed\SHOCKW~2\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~2\Install.log
Masterworks --> C:\WINDOWS\iun3402.exe d:\Mma
Memory Stick Formatter --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{27337663-2619-11D4-99DC-0000F49094C7}\setup.exe" -l0x9 /UNINSTALL
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Works 7.0 --> MsiExec.exe /I{764D06D8-D8DE-411E-A1C8-D9E9380F8A84}
MySpaceIM --> C:\Program Files\MySpace\IM\Uninstall.exe
Nero 6 Ultra Edition --> D:\programs\nero\nero\uninstall\UNNERO.exe /UNINSTALL
NVIDIA Windows 2000/XP Display Drivers --> rundll32.exe C:\WINDOWS\System32\nvinstnt.dll,NvUninstallNT4 nvsz.inf
OpenMG Limited Patch 4.7-07-14-05-01 --> C:\Program Files\Common Files\Sony Shared\OpenMG\HotFixes\HotFix4.7-07-14-05-01\HotFixSetup\setup.exe /u
OpenMG Secure Module 4.7.00 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1150\INTEL3~1\IDriver.exe /M{CCD663AE-610D-4BDF-AAB0-E914B044527D} UNINSTALL
OTOY --> RunDll32 C:\WINDOWS\DOWNLO~1\OTOYAX.dll,_RemoveGroove@16
Panda ActiveScan 2.0 --> C:\Program Files\Panda Security\ActiveScan 2.0\as2uninst.exe
PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\Setup.exe" -uninstall
PowerPanel --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DCB53CB5-E82D-4F5E-BFE2-CBB200E19BEF}\Setup.exe" -l0x9
PSP Shuffle --> "D:\Program Files\PSP Shuffle\unins000.exe"
QuickBooks Pro Edition 2004 --> C:\Program Files\Installshield Installation Information\{2b02f822-a9b9-458c-80e5-3ea8c0de8471}\QBReplace.exe {2b02f822-a9b9-458c-80e5-3ea8c0de8471}#{2B02F82E-A9B9-458C-80E5-3EA8C0DE8471}
Quicken 2003 New User Edition --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{F61F2821-694C-475F-99AB-6AF2EFDF40FD} anything
QuickSFV (Remove only) --> D:\Program Files\QuickSFV\QSFVUNST.EXE D:\Program Files\QuickSFV\
QuickTime --> MsiExec.exe /I{F07B861C-72B9-40A4-8B1A-AAED4C06A7E8}
Reader Rabbit's Toddler --> C:\WINDOWS\IsUninst.exe -fd:\Uninst\DeIsL1.isu
RegCure 1.5.0.0 --> C:\Program Files\RegCure\uninst.exe
Registrar Lite 2.00 --> "C:\Program Files\Registrar Lite\unwise.exe" C:\PROGRA~1\REGIST~1\INSTALL.LOG
RTC Client API v1.2 --> MsiExec.exe /X{44CDBD1B-89FB-4E02-8319-2A4C550F664A}
Scientific Atlanta WebSTAR 100 & 200 series Cable Modem --> UNDPX.EXE
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Shockwave --> C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
SiS 900 PCI Fast Ethernet Adapter Driver --> C:\Progra~1\SiSLan\Uninst.exe
SoftK56 Data Fax --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_1039&DEV_7013&SUBSYS_814E104D\HXFSETUP.EXE -U -IVEN_1039&DEV_7013&SUBSYS_814E104D
Sony Certificate PCH --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D0448678-1203-4158-A58F-B3D0B616BF9E}\setup.exe"
Sony DPP-SV55 --> C:\WINDOWS\ISUNINST.EXE -fd:\programs\Uninst.isu -cd:\programs\PROGRAM\uninst.dll
Sony Notebook Setup --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{936FADC9-C609-471A-B6F2-A33E2E660D1A}\Setup.exe" -l0x9
Sony USB Mouse --> PMUninst.exe MouseSuite98
Sony Utilities DLL --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EF3D45BB-2260-4008-88EA-492E7744A9DF}\Setup.exe" -l0x9
Sony Video Shared Library --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6990A2BF-D1D2-11D3-81BC-00609789C908}\setup.exe"
Spy Sweeper --> "C:\Program Files\Webroot\Spy Sweeper\unins000.exe"
SpywareBlaster 4.0 --> "D:\Program Files\SpywareBlaster\unins000.exe"
USB-IR Adapter --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{10F5D9BB-E2F2-4B18-A65D-928B73D22E6F}\setup.exe" -l0x9
VAIO BrightColor Wallpaper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4D1D6640-CD43-4AD9-A52F-E48265DB28E0}\setup.exe" -l0x9
VAIO Media Redistribution 2.6 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7128C69B-8F7E-4336-8698-3FD3CDD955EC}\setup.exe" -l0x9 UNINSTALL
VAIO Registration --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{315BA29D-2644-4760-B5FD-5AC04A52B8C5}
VAIO Remote Commander Utility 5.5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4570E5E0-62A2-48BD-87F3-EB7232EC4558}\Setup.exe"
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Media Player\mtsAxInstaller.exe /u
Wal-Mart Music Downloads Store --> MsiExec.exe /I{1DB2FBA5-D57A-42A7-8E87-5B3EEBED8283}
Windows Defender --> MsiExec.exe /I{B2D7CE29-614A-4ACC-8BFE-009EB3A244C9}
Windows Defender Signatures --> MsiExec.exe /I{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe
World Book 2003 (Deluxe) --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{869090AE-88E6-45CE-A2B1-13D24F82CA5B}\setup.exe" -uninst
Yahoo! Messenger --> C:\PROGRA~1\Yahoo!\MESSEN~1\UNWISE.EXE /U C:\PROGRA~1\Yahoo!\MESSEN~1\INSTALL.LOG


-- Application Event Log -------------------------------------------------------

Event Record #/Type1442 / Error
Event Submitted/Written: 04/23/2008 07:40:28 PM
Event ID/Source: 11 / crypt32
Event Description:
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

Event Record #/Type1439 / Error
Event Submitted/Written: 04/23/2008 07:40:27 PM
Event ID/Source: 11 / crypt32
Event Description:
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

Event Record #/Type1438 / Error
Event Submitted/Written: 04/23/2008 07:40:27 PM
Event ID/Source: 11 / crypt32
Event Description:
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

Event Record #/Type1435 / Error
Event Submitted/Written: 04/23/2008 07:40:15 PM
Event ID/Source: 11 / crypt32
Event Description:
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

Event Record #/Type1434 / Error
Event Submitted/Written: 04/22/2008 09:40:11 PM
Event ID/Source: 11 / crypt32
Event Description:
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type5575 / Warning
Event Submitted/Written: 04/24/2008 07:30:49 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 00028AC1F889. The following
error occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Event Record #/Type5570 / Warning
Event Submitted/Written: 04/24/2008 07:30:26 AM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 00028AC1F889. The following
error occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Event Record #/Type5566 / Warning
Event Submitted/Written: 04/23/2008 09:08:28 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 00028AC1F889. The following
error occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Event Record #/Type5556 / Warning
Event Submitted/Written: 04/23/2008 03:29:25 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 00028AC1F889. The following
error occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Event Record #/Type5553 / Warning
Event Submitted/Written: 04/23/2008 03:24:08 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 00028AC1F889. The following
error occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.



-- End of Deckard's System Scanner: finished at 2008-04-24 20:57:39 ------------
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Old 04-26-2008, 05:44 PM   #2 (permalink)
Security Team (ret.)
 
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Join Date: Nov 2003
Location: Victoria.Australia
Posts: 7,404
OS: XP Pro SP3


Re: Disappearing e-mails, spam from hell, possible hijacking, and sloooowww

Please download FixWareout from one of these sites:

http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/file...Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.
Once the desktop loads Save the text that will open (report.txt) to your desktop.


Should you have problems connecting to the internet after the fix, follow these instrutions.

Please go to Start -> Control Panel Network Connections. Rightclick on your default connection (usually Local Area Connection or Dial-up Connection if you are using Dial-up) and leftclick on Properties. Doubleclick on the Internet Protocol (TCP/IP) item and select the button that says "Obtain DNS servers automatically". Click OK twice, and restart your computer.


In your next reply, please include a fresh Hijackthis log and report.txt. Thanks

====================

Ok.We need to download ComboFix.exe. This will give a better view to the files running and also hidden on your computer.

Please visit this webpage for download links, and instructions for running ComboFix


When the tool is finished, it will produce a report for you. Please copy and paste the "C:\ComboFix.txt" along with a new 'HijackThis' log so that we can continue to do any further cleaning that your system may require.

Caution: Never run and remove files with Combofix unless supervised by a qualified security analyst who is experienced in the use of Combofix. Mal use can cause serious computer problems

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.
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Old 05-02-2008, 03:19 PM   #3 (permalink)
Registered User
 
Join Date: Apr 2008
Posts: 5
OS: XP


Re: Disappearing e-mails, spam from hell, possible hijacking, and sloooowww

Logs are coming next post..
I think it was lost in the previous post, but I was wondering if these scans would show a keylogger? If not, could you point me towards a program that would scan for one? There are too many choices out there, and I want to know what you guys go with. Thanks.
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Old 05-02-2008, 03:21 PM   #4 (permalink)
Registered User
 
Join Date: Apr 2008
Posts: 5
OS: XP


Re: Disappearing e-mails, spam from hell, possible hijacking, and sloooowww

Latest logs: Fixware...

Username "Michelle" - 05/02/2008 16:28:28 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check

Successfully flushed the DNS Resolver Cache.


System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=dword:00000000
....
....
~~~~~ Misc files.
....
~~~~~ Checking for older varients.
....

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"McRegWiz"="C:\\PROGRA~1\\McAfee.com\\Agent\\McRegWiz.exe /autorun"
"QuickTime Task"="\"D:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\GoogleToolbarNotifier.exe"
"Yahoo! Pager"="\"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe\" -quiet"
"AIM"="C:\\Program Files\\AIM\\aim.exe -cnetwait.odl"
....
Hosts file was reset, If you use a custom hosts file please replace it...
~~~~~ End report ~~~~~
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Old 05-02-2008, 03:21 PM   #5 (permalink)
Registered User
 
Join Date: Apr 2008
Posts: 5
OS: XP


Re: Disappearing e-mails, spam from hell, possible hijacking, and sloooowww

Combo:

ComboFix 08-05-01.3 - Michelle 2008-05-02 16:52:58.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.737 [GMT -5:00]
Running from: C:\Documents and Settings\Michelle\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Michelle\Desktop\WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\Downloaded Program Files\setup.inf
C:\WINDOWS\setup.exe

.
((((((((((((((((((((((((( Files Created from 2008-04-02 to 2008-05-02 )))))))))))))))))))))))))))))))
.

2008-04-27 20:03 . 2008-04-27 20:03 <DIR> d----c--- C:\Documents and Settings\Michelle\Application Data\Amazon
2008-04-27 02:29 . 2008-05-02 16:35 <DIR> d----c--- C:\fixwareout
2008-04-24 20:51 . 2008-04-24 20:51 <DIR> d----c--- C:\Deckard
2008-04-20 21:06 . 2008-04-20 23:40 <DIR> d----c--- C:\Program Files\RegCure
2008-04-19 15:56 . 2008-04-20 21:25 <DIR> d-a--c--- C:\Documents and Settings\All Users\Application Data\TEMP
2008-04-19 00:42 . 2008-04-19 00:42 <DIR> d----c--- C:\Program Files\Panda Security

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-05-02 21:42 --------- dc----w C:\Program Files\Lx_cats
2008-04-21 04:33 --------- dc----w C:\Documents and Settings\All Users\Application Data\McAfee
2008-04-21 02:19 --------- dc----w C:\Program Files\Java
2008-03-14 19:35 --------- dc----w C:\Program Files\Wal-Mart Music Downloads Store
2005-05-24 16:17 487,424 -c--a-w C:\Documents and Settings\Michelle\chatlnk.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-13 00:35 68856]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" [2007-06-11 18:16 4670968]
"AIM"="C:\Program Files\AIM\aim.exe" [2006-08-01 15:35 67112]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"McRegWiz"="C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe" [ ]
"QuickTime Task"="D:\Program Files\QuickTime\qttask.exe" [2007-04-27 09:41 282624]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"MySpaceIM"="C:\Program Files\MySpace\IM\MySpaceIM.exe" [2007-01-11 20:45 4898816]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.l3acm"= L3codecp.acm
"VIDC.dvsd"= C:\PROGRA~1\COMMON~1\SONYSH~1\VideoLib\sonydv.dll
"VIDC.I263"= i263_32.drv

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=C:\WINDOWS\pss\Adobe Gamma Loader.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Billminder.lnk]
backup=C:\WINDOWS\pss\Billminder.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Corel MEDIA FOLDERS INDEXER 8.LNK]
backup=C:\WINDOWS\pss\Corel MEDIA FOLDERS INDEXER 8.LNKCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^hpoddt01.exe.lnk]
backup=C:\WINDOWS\pss\hpoddt01.exe.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^KODAK Software Updater.lnk]
backup=C:\WINDOWS\pss\KODAK Software Updater.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^PowerPanel.lnk]
backup=C:\WINDOWS\pss\PowerPanel.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
backup=C:\WINDOWS\pss\QuickBooks Update Agent.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Scheduled Updates.lnk]
backup=C:\WINDOWS\pss\Quicken Scheduled Updates.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Startup.lnk]
backup=C:\WINDOWS\pss\Quicken Startup.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Remocon Driver.lnk]
backup=C:\WINDOWS\pss\Remocon Driver.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Timer Recording Manager.lnk]
backup=C:\WINDOWS\pss\Timer Recording Manager.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
--a--c--- 2007-05-11 03:06 40048 C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AIM]
--a--c--- 2006-08-01 15:35 67112 C:\Program Files\AIM\aim.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim6]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Apoint]
--a--c--- 2003-06-13 17:52 114688 C:\Program Files\Apoint\Apoint.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG_CC]
--a------ 2004-06-22 06:00 345661 D:\PROGRAMS\avgcc32.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]
C:\Program Files\Common Files\Symantec Shared\ccApp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccRegVfy]
C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CookiePatrol]
--a--c--- 2005-01-10 09:35 73728 C:\DOCUME~1\Michelle\Desktop\misc\ABOUTB~1\PESTPA~1\CookiePatrol.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DAEMON Tools-1033]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dmsod.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ezShieldProtector for Px]
--a------ 2002-08-20 12:29 40960 C:\WINDOWS\System32\ezSP_Px.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Fix-It AV]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HKSERV.EXE]
--a--c--- 2003-06-26 18:00 90112 C:\Program Files\Sony\HotKey Utility\HKserv.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM]
--a--c--- 2006-03-20 18:34 213936 C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a------ 2007-04-27 11:25 257088 D:\ipod\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
C:\WINDOWS\system32\dumprep 0 -k

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxdjamon]
--a--c--- 2007-04-30 15:19 20480 C:\Program Files\Lexmark 1400 Series\lxdjamon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxdjmon.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCAgentExe]
c:\PROGRA~1\mcafee.com\agent\mcagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCUpdateExe]
C:\PROGRA~1\mcafee.com\agent\McUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MimBoot]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MISAggregator]
C:\PROGRA~1\McAfee\MCAFEE~1\MisAgg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MoneyAgent]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Mouse Suite 98 Daemon]
--a--c--- 2002-03-14 18:46 45056 C:\WINDOWS\system32\ico.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MPFTray]
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSKAGENTEXE]
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSKDetectorExe]
C:\Program Files\McAfee\SpamKiller\MSKDetct.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroCheck]
--a--c--- 2001-07-09 12:50 155648 C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
--a--c--- 2001-07-09 12:50 155648 C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
--a------ 2003-05-02 17:51 4612096 C:\WINDOWS\System32\NvCpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PestPatrol Control Center]
--a--c--- 2004-11-15 11:49 98304 C:\DOCUME~1\Michelle\Desktop\misc\ABOUTB~1\PESTPA~1\PPControl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PPMemCheck]
--a--c--- 2003-04-19 07:53 148480 C:\DOCUME~1\Michelle\Desktop\misc\ABOUTB~1\PESTPA~1\PPMemCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2007-04-27 09:41 282624 D:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmaTel StacMon]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpySweeper]
--a--c--- 2004-06-22 15:45 3243520 C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Spyware Nuker]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
--a--c--- 2007-09-25 02:11 132496 C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
--a--c--- 2007-07-13 00:35 68856 C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updater]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VAIO Recovery]
--a--c--- 2003-04-20 00:08 28672 C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VAIOSurvey]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ViewMgr]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
--a--c--- 2007-06-11 18:16 4670968 C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ZTgServerSwitch]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"SCardDrv"=3 (0x3)
"ccPwdSvc"=3 (0x3)
"Adobe LM Service"=3 (0x3)
"ScsiAccess"=2 (0x2)
"NISUM"=2 (0x2)
"ccPxySvc"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\BitTornado\\btdownloadgui.exe"=
"C:\\Program Files\\AIM\\aim.exe"=
"D:\\ipod\\iTunes.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"C:\\WINDOWS\\system32\\lxdjcoms.exe"=
"C:\\Program Files\\Lexmark 1400 Series\\lxdjamon.exe"=
"C:\\Program Files\\Lexmark 1400 Series\\App4R.exe"=
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"C:\\Program Files\\AIM6\\aim6.exe"=
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjpswx.exe"=
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjjswx.exe"=
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxdjtime.exe"=

R2 AvgServ;AVG6 Service;D:\PROGRAMS\avgserv.exe [2004-06-22 06:00]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"C:\Program Files\Viewpoint\Common\ViewpointService.exe" [2007-01-04 16:38]
R3 HSFHWSIS;HSFHWSIS;C:\WINDOWS\system32\DRIVERS\HSFHWSIS.sys [2003-03-13 16:19]
R3 SPI;Sony Programmable I/O Control Device;C:\WINDOWS\system32\DRIVERS\SonyPI.sys [2002-08-20 14:59]
S2 AvgCore;AVG6 Kernel;D:\PROGRAMS\avgcore.sys [2004-06-22 06:00]
S2 AvgFsh;AVG6 Rezident Driver;D:\PROGRAMS\avgfsh.sys [2004-06-22 06:00]
S2 DNS;DNS Server DNS Server;c:\winnt\microsoftdrivers\etc\FireDaemon.exe [2003-04-11 00:00]
S2 DPPSUSB;DPPSUSB.Sys Sony DPP-SV55 USB Digital Photo Printer Driver;C:\WINDOWS\system32\Drivers\DPPSUSB.sys [2000-09-25 13:28]
S2 indexing;Indexing Server indexing Server;c:\winnt\microsoftdrivers\etc\FireDaemon.exe [2003-04-11 00:00]
S2 lxdjCATSCustConnectService;lxdjCATSCustConnectService;C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdjserv.exe [2007-06-11 18:17]
S2 PSPShuffleIndexer;PSPShuffleIndexer;d:\program files\psp shuffle\pspshuffleindexer.exe [2005-07-29 18:53]
S2 Wlogin;Windows Login Windows Login;c:\winnt\microsoftdrivers\etc\FireDaemon.exe [2003-04-11 00:00]
S3 FTD2XX;VAGUSB.SYS VAG-COM USB Driver;C:\WINDOWS\system32\Drivers\VAGUSB.sys [2005-12-15 16:27]
S3 P1171VID;Creative WebCam Notebook #2;C:\WINDOWS\system32\DRIVERS\P1171Vid.sys []
S3 pelmouse;Mouse Suite Driver;C:\WINDOWS\system32\DRIVERS\pelmouse.sys [2002-06-28 20:21]
S3 pelusblf;USB Mouse Low Filter Driver;C:\WINDOWS\system32\DRIVERS\pelusblf.sys [2001-07-24 12:34]
S3 WebSTARXP;Scientific Atlanta WebSTAR 100 & 200 series Cable Modem;C:\WINDOWS\system32\DRIVERS\SACMXP1.sys [2003-09-04 10:05]

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2008-04-30 17:42:00 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-05-02 21:56:01 C:\WINDOWS\Tasks\McAfee.com Update Check (NAOBI-Earl).job"
- C:\PROGRA~1\mcafee.com\agent\mcupdate.ex
- C:\PROGRA~1\mcafee.com\agent
"2008-05-02 21:54:00 C:\WINDOWS\Tasks\McAfee.com Update Check (NAOBI-Michelle).job"
- C:\PROGRA~1\mcafee.com\agent\mcupdate.ex
- C:\PROGRA~1\mcafee.com\agent
"2008-05-02 21:55:00 C:\WINDOWS\Tasks\McAfee.com Update Check (NAOBI-Shlep).job"
- C:\PROGRA~1\mcafee.com\agent\mcupdate.ex
- C:\PROGRA~1\mcafee.com\agent
"2008-05-02 21:32:34 C:\WINDOWS\Tasks\RegCure Program Check.job"
- C:\Program Files\RegCure\RegCure.exe
"2008-04-21 0215 C:\WINDOWS\Tasks\RegCure.job"
- C:\Program Files\RegCure\RegCure.exe
.
**************************************************************************

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-05-02 16:55:43
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-05-02 16:58:59
ComboFix-quarantined-files.txt 2008-05-02 21:58:00

Pre-Run: 2,544,955,392 bytes free
Post-Run: 2,529,931,264 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

227
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Old 05-02-2008, 03:22 PM   #6 (permalink)
Registered User
 
Join Date: Apr 2008
Posts: 5
OS: XP


Re: Disappearing e-mails, spam from hell, possible hijacking, and sloooowww

HJT:

Logfile of HijackThis v1.98.1
Scan saved at 5:12:29 PM, on 5/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\PROGRAMS\avgserv.exe
C:\WINDOWS\system32\lxdjcoms.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\explorer.exe
D:\Program Files\misc\hijackthis1981.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Webshots Toolbar - {C17590D2-ECB4-4b15-8820-F58798DCC118} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe /autorun
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: &Webshots Photo Search - res://D:\Webshots\WSToolbar4IE.dll/MENUSEARCH.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - (no file)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: Yahoo! Fleet - http://download.games.yahoo.com/game.../y/fltt3_x.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/game...ts/y/tt1_x.cab
O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} (ScrabbleCubes Control) - http://www.worldwinner.com/games/v44...abblecubes.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {18C3FD15-74F6-4280-9C98-3590C966B7B8} (SkillGam Control) - http://www.worldwinner.com/games/v46...m/skillgam.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.../as2stubie.cab
O16 - DPF: {2E12FB00-546B-4EE3-9CC2-057BF02E1C17} (Webshots Multiple Media Uploader - Container) - http://community.webshots.com/html/atx/wsaxcontrol.cab
O16 - DPF: {405BBF5B-2FD8-4614-AC51-D8566F635B94} (SafeWallet Class) - http://idsm.citadelprocessing.com/Sa.../WalletCab.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1142736439765
O16 - DPF: {6632A7E9-FE1F-43D2-A04A-A15951ED63E0} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1208753667781
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/...sh/swflash.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.auctiva.com/hostedimages/...ad/XUpload.ocx
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
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Old 05-02-2008, 04:18 PM   #7 (permalink)
Security Team (ret.)
 
Pancake's Avatar
 
Join Date: Nov 2003
Location: Victoria.Australia
Posts: 7,404
OS: XP Pro SP3


Re: Disappearing e-mails, spam from hell, possible hijacking, and sloooowww

Ok.You should be fine now....


This will clear away any of the files and folders that were created by ComboFix.

Go to :
Start > Run then copy and paste the following highlighted text below and click OK.

Quote:

ComboFix /u





Now that you are clean,and If you wish to do so, here are a few things that you can do that will help keep your computer a bit more clean and secure..they can be done at your leisure.

Download and scan with CCleaner from http://www.ccleaner.com/downloadbuilds.asp

1. Starting with v1.27.260, http://www.ccleaner.com/downloadbuilds.asp installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free Basic or Slim versions instead of the Standard Build.

2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

3. Then select the items you wish to clean up.

In the Windows Tab:
• Clean all entries in the "Internet Explorer" section except Cookies.
• Clean all the entries in the "Windows Explorer" section.
• Clean all entries in the "System" section.
• Clean all entries in the "Advanced" section.
• Clean any others that you choose.

In the Applications Tab:
• Clean all except cookies in the Firefox/Mozilla section if you use it.
• Clean all in the Opera section if you use it.
• Clean Sun Java in the Internet Section.
• Clean any others that you choose.

4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.
__________________



=========================================

Is your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version if required.

Before installing go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then install the newest version.

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6u6 (http://java.sun.com/javase/downloads/index.jsp).



==============================================

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.




========================================================

The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

Download SpywareBlaster
Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
kill bits in the registry, so that certain activex controls can't install.
If you don't know what activex controls are, see here (http://www.webopedia.com/TERM/A/ActiveX_control.html)
You can download SpywareBlaster here here (http://majorgeeks.com/downloadget.ph...7615f4682b4cef)
SpywareBlaster tutorial (http://www.bleepingcomputer.com/forums/tutorial49.html)

Download iespyad
It puts many bad webpages on your restricted zones list. This means that you can still view the bad webpages, but the webpages cannot do certain things (such as use javascripts and cookies).

Download it here (http://www.spywarewarrior.com/uiuc/res/ie-spyad.exe)

Hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok



Keep Anti Virus Software updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. See here (http://www.snapfiles.com/Freeware/security/fwvirus.html) to choose one.

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this (http://www.bleepingcomputer.com/forums/tutorial60.html) webpage out.
Here (http://www.snapfiles.com/Freeware/se...wfirewall.html) are some Vista compatible firewalls also.



Know What You're Installing
Check the source.
To avoid malware, make sure your software comes from a reputable source. Be particularly suspicious of sponsored software (software that relies on advertising) or software that claims to speed up your Internet connection.

Use Custom Install.
If you feel comfortable with software installation, you can choose Custom Install (as opposed to Typical Install). Custom Install allows you to select only the software components you wish to install, and leave out others (such as potential spyware).

Modify Security Settings (Internet Explorer 6)
To reduce the risk of installing malware, you can set Internet Explorer to high security mode. To do so:

Open Internet Explorer. Go to Tools > Internet Options….
On the Internet Options screen, select the Security tab, then select the Internet icon (if it is not already selected).
Under Security level for this zone, click Default Level. Set the slider to High.
Note: You may have to lower the security level to view certain Web sites.
Next, select the Trusted Sites icon. Under Security level for this zone, click Default Level. Set the slider to Medium.
Click Apply, then OK to save the changes.


Before using or purchasing any Spyware/Malware protection/removal program, always check the Rogue/Suspect Spyware List. It will save you a lot of grief, as well as money if you are thinking of purchasing. Here is the link:

http://www.spywarewarrior.com/rogue_anti-spyware.htm
If you want to know just how effective your anti-spyware program is, or how well any of the "rogue" programs listed at the above link work, check this for an independent comparison of several anti-spyware programs:

http://www.spywarewarrior.com/asw-test-guide.htm



Let us know if we have not resolved your problem. Otherwise, you are good to go.
Happy and Safe Surfing!
__________________
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