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Go Back   Tech Support Forum > Security Center > Virus/Trojan/Spyware Help > HijackThis Log Help (Inactive)
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Old 11-26-2007, 09:38 PM   #1 (permalink)
Registered User
 
Join Date: Nov 2007
Posts: 1
OS: XP Professional


Help Me remove SoftwareReferral!

I am hoping that someone can help me with this. I found others that had the same problem described below. I have copy and pasted in the log from the dss.exe and I have attached the extra file. I would be so appreciative of any help i can get.

Open a browser and it redirects to some place called Softwarereferral.com
My desktop image has been changed to a full screen clickable link with the red "BIOHAZARD" symbol in the middle. Properties show the name of the file to be file:///C:/WINDOWS/privacy_danger/images/spacer.gif.
The message under the symbol says:
"Your Privacy is in danger download privacy protection software now"
There are two new icons on the desktop.
SPYWARE AND MALWARE PROTECTION and PRIVACY PROTECTOR.
Both are on an icon which resembles a middle ages shield.

I keep getting a bogus popup on a WINDOWS SECURITY ALERT dialogue box which says that "windowns has detected an internet attack attempt...Somebody's trying to infect your PC with spyware or harmful viruses. Runb full systeam scan now to protect your PC from internet attacks, hijacking attempts and spyware! Click here to download spyware remover for total protection" which of course I don't click.

I've got a blinking icon in the systray which is just the red stopsign with a white X in the middle.

There's also an intermittet dialogue box appearing which says:
"SPYYWARE ALERT Win32.NetSky detected on your machine." And then goes through a long explanation of how it might have gotten there through email etc...Then, click here to remove, which I also won't do since I don't know it's origin.


Deckard's System Scanner v20071014.68
Run by Administrator on 2007-11-25 15:15:18
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

System Restore is disabled; attempting to re-enable...success.


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Administrator.exe) ---------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:17:29 PM, on 11/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Downloads\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Administrator.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php...MjI6Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.enigmasoftware.a013.com/c...er_scanner.php
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Burn4Free Toolbar Helper - {60BF5EE3-0105-4858-AD98-17C19F86B042} - C:\Program Files\Burn4Free Toolbar\v3.3.0.0\Burn4Free_Toolbar.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: MSVPS System - {A477EBE4-ABE9-4A9D-B1B4-0EB1D0D025CE} - C:\WINDOWS\werbetdqw.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O3 - Toolbar: Burn4Free Toolbar - {55FAF0F2-44D4-425F-B5F5-6B275B621EAB} - C:\Program Files\Burn4Free Toolbar\v3.3.0.0\Burn4Free_Toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: The hdtip - {85B2F289-7128-4C5A-A330-F9FC01432D3A} - C:\WINDOWS\hdtip.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
O4 - HKLM\..\Run: [AwaySch] C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {03A89EFD-E023-8600-A22D-45F77558EB4C} (ILINCInstall86 Class) - https://content.ilinc.com/clientdown...d/ilinci86.dll
O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} (IASRunner Class) - https://www-307.ibm.com/pc/support/a...tent/AcpIR.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1185222251765
O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} (Domino Web Access 7 Control) - http://nthls-1.nthls.com/dwa7W.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://softlanding.webex.com/client...ex/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nths.nvusd.k12.ca.us
O17 - HKLM\Software\..\Telephony: DomainName = nths.nvusd.k12.ca.us
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nths.nvusd.k12.ca.us
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = nths.nvusd.k12.ca.us
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
O20 - Winlogon Notify: __c007B516 - C:\WINDOWS\system32\__c007B516.dat
O21 - SSODL: pmkret - {54621133-E1E1-46B8-BD5B-4611F3B06A69} - C:\WINDOWS\pmkret.dll
O21 - SSODL: gormet - {66DC3EA9-B5E9-46B6-B852-67D55977A062} - C:\WINDOWS\gormet.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Atheros Configuration Service (acs) - Atheros - C:\WINDOWS\system32\acs.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\WINDOWS\system32\IPSSVC.EXE
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program files\lenovo\system update\suservice.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe

--
End of file - 12624 bytes

-- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) -----------

backup-20071125-131544-275 O4 - HKCU\..\Run: [A00F6EAA91.exe] C:\DOCUME~1\cferris\LOCALS~1\Temp\_A00F6EAA91.exe
backup-20071125-131544-484 O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
backup-20071125-131544-495 O4 - HKCU\..\Run: [AdwareRemover2007] C:\Program Files\AdwareRemover2007\AdwareRemover2007.exe
backup-20071125-131544-578 O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
backup-20071125-131544-670 O4 - Startup: CCC.lnk = ?

-- File Associations -----------------------------------------------------------

.js - JSFile - DefaultIcon - "C:\Program Files\Macromedia\Dreamweaver 8\dreamweaver.exe",2


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 ANC - c:\windows\system32\drivers\anc.sys <Not Verified; IBM Corp.; IBM Access Connections>
R1 IBMTPCHK - c:\windows\system32\drivers\ibmbldid.sys
R1 TPHKDRV - c:\windows\system32\drivers\tphkdrv.sys <Not Verified; IBM Corporation; ThinkPad OnScreenDisplay>
R1 TPPWRIF - c:\windows\system32\drivers\tppwrif.sys

S3 UIUSys (Conexant Setup API) - c:\windows\system32\drivers\uiusys.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 acs (Atheros Configuration Service) - c:\windows\system32\acs.exe <Not Verified; Atheros; Atheros Configuration Service (ACS)>
R2 Bonjour Service (##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762##) - "c:\program files\bonjour\mdnsresponder.exe" <Not Verified; Apple Computer, Inc.; Bonjour>
R2 RegSrvc (Intel(R) PROSet/Wireless Registry Service) - c:\program files\intel\wireless\bin\regsrvc.exe <Not Verified; Intel Corporation; Intel(R) PROSet/Wireless Registry Service>
R2 SUService (System Update) - c:\program files\lenovo\system update\suservice.exe <Not Verified; Lenovo Group Limited; ThinkVantage System Update Service>
R2 TVT Scheduler - "c:\program files\common files\lenovo\scheduler\tvtsched.exe" <Not Verified; Lenovo Group Limited; tvtsched Module>

S3 FLEXnet Licensing Service - "c:\program files\common files\macrovision shared\flexnet publisher\fnplicensingservice.exe" <Not Verified; Macrovision Europe Ltd.; FLEXnet Publisher (32 bit)>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID:
Description: Audio Device on High Definition Audio Bus
Device ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1981&SUBSYS_17AA2060&REV_1002\4&1BFA4A7E&0&0001
Manufacturer:
Name: Audio Device on High Definition Audio Bus
PNP Device ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1981&SUBSYS_17AA2060&REV_1002\4&1BFA4A7E&0&0001
Service:

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Biometric Coprocessor
Device ID: USB\VID_0483&PID_2016\5&35D80910&0&2
Manufacturer:
Name: Biometric Coprocessor
PNP Device ID: USB\VID_0483&PID_2016\5&35D80910&0&2
Service:

Class GUID: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F}
Description: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_104C&DEV_803A&SUBSYS_207F17AA&REV_00\4&6B16D5B&0&01F0
Manufacturer: Texas Instruments
Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
PNP Device ID: PCI\VEN_104C&DEV_803A&SUBSYS_207F17AA&REV_00\4&6B16D5B&0&01F0
Service: ohci1394

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description:
Device ID: ACPI\ATM1200\4&38462492&0
Manufacturer:
Name:
PNP Device ID: ACPI\ATM1200\4&38462492&0
Service:


-- Scheduled Tasks -------------------------------------------------------------

2007-11-25 13:49:34 304 --a------ C:\WINDOWS\Tasks\PMTask.job


-- Files created between 2007-10-25 and 2007-11-25 -----------------------------

2007-11-25 1541 0 d-------- C:\WINDOWS\LastGood
2007-11-25 15:01:41 51 --a------ C:\xcrashdump.dat
2007-11-25 13:35:26 0 d-------- C:\Documents and Settings\Administrator\Application Data\Macromedia
2007-11-25 13:24:28 0 d-------- C:\Documents and Settings\Administrator\Application Data\Google
2007-11-25 13:24:16 0 d-------- C:\Program Files\Enigma Software Group
2007-11-25 13:20:09 0 d-------- C:\Documents and Settings\Administrator\Application Data\ATI
2007-11-25 13:20:03 0 d-------- C:\Documents and Settings\Administrator\Application Data\Windows Desktop Search
2007-11-25 13:20:00 0 d-------- C:\Documents and Settings\Administrator\Application Data\Intel
2007-11-25 13:19:38 0 d-------- C:\Documents and Settings\Administrator\Application Data\Identities
2007-11-25 13:19:25 0 d--h----- C:\Documents and Settings\Administrator\Templates
2007-11-25 13:19:25 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2007-11-25 13:19:25 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2007-11-25 13:19:25 0 dr-h----- C:\Documents and Settings\Administrator\Recent
2007-11-25 13:19:25 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2007-11-25 13:19:25 1048576 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2007-11-25 13:19:25 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2007-11-25 13:19:25 0 dr------- C:\Documents and Settings\Administrator\My Documents
2007-11-25 13:19:25 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2007-11-25 13:19:25 0 dr------- C:\Documents and Settings\Administrator\Favorites
2007-11-25 13:19:25 0 d-------- C:\Documents and Settings\Administrator\Desktop
2007-11-25 13:19:25 0 d--hs---- C:\Documents and Settings\Administrator\Cookies
2007-11-25 13:19:25 0 dr-h----- C:\Documents and Settings\Administrator\Application Data
2007-11-25 12:59:03 0 d-------- C:\Program Files\Trend Micro
2007-11-25 12:28:25 0 dr------- C:\Documents and Settings\LocalService\Favorites
2007-11-25 12:28:04 22363 --a------ C:\WINDOWS\system32\__c007B516.dat
2007-11-24 17:14:29 0 d-------- C:\Program Files\AdwareRemover2007
2007-11-24 09:38:35 319488 --a------ C:\WINDOWS\werbetdqw.dll <Not Verified; ; werbetdqw>
2007-11-24 09:38:35 282624 --a------ C:\WINDOWS\pmkret.dll
2007-11-24 09:38:35 151552 --a------ C:\WINDOWS\monhop.exe
2007-11-24 09:38:35 192512 --a------ C:\WINDOWS\hdtip.dll <Not Verified; ; hdtip Module>
2007-11-24 09:38:35 348160 --a------ C:\WINDOWS\gormet.dll
2007-11-24 09:23:50 0 d-------- C:\Program Files\RichVideoCodec
2007-11-23 11:11:45 306688 --a------ C:\WINDOWS\IsUninst.exe <Not Verified; InstallShield Software Corporation; InstallShield® unInstaller>
2007-11-23 11:10:13 0 d-------- C:\Program Files\HP
2007-11-20 15:14:13 356352 --a------ C:\WINDOWS\system32\AegisI5Installer.exe <Not Verified; ; AegisInstall Application>
2007-11-20 15:13:45 0 d-------- C:\Documents and Settings\All Users\Application Data\Intel
2007-11-20 15:13:18 0 d------c- C:\WINDOWS\system32\DRVSTORE
2007-11-20 15:10:31 0 d-------- C:\Program Files\Digital Line Detect
2007-11-20 15:10:26 0 d-------- C:\Program Files\NetWaiting
2007-11-20 15:10:14 0 d-------- C:\Program Files\CONEXANT
2007-11-20 08:10:29 0 d-------- C:\Documents and Settings\All Users\Application Data\Google
2007-11-20 08:10:06 0 d-------- C:\Documents and Settings\All Users\Application Data\Google Updater
2007-11-20 08:10:04 0 d-------- C:\Program Files\Google
2007-11-16 16:26:21 0 d-------- C:\Program Files\Common Files\Lenovo
2007-11-13 11:19:57 51304 --a------ C:\WINDOWS\system32\drivers\atnt40k.sys
2007-11-13 11:19:41 202826 --a------ C:\WINDOWS\system32\atasnt40.dll <Not Verified; WebEx Communications, Inc; WebEx Application Sharing>
2007-10-25 12:40:10 0 d-------- C:\ADMIN11_0
2007-10-25 12:38:30 0 d-------- C:\IMGCD14_0


-- Find3M Report ---------------------------------------------------------------

2007-11-25 13:47:25 0 d-------- C:\Program Files\Symantec AntiVirus
2007-11-20 15:13:14 0 d-------- C:\Program Files\Intel
2007-11-20 15:12:20 0 d-------- C:\Program Files\Lenovo
2007-11-20 15:10:34 0 d-------- C:\Program Files\ThinkPad
2007-11-20 15:10:32 0 d--h----- C:\Program Files\InstallShield Installation Information
2007-11-20 15:07:36 0 d-------- C:\Program Files\ATI Technologies
2007-11-16 16:26:21 0 d-------- C:\Program Files\Common Files
2007-10-24 09:26:09 0 d-------- C:\Program Files\Windows Desktop Search
2007-10-20 12:47:05 0 d-------- C:\Program Files\Alcohol Soft
2007-10-16 12:31:53 0 d-------- C:\Program Files\Macromedia
2007-10-16 12:31:38 0 d-------- C:\Program Files\Common Files\Macromedia Shared
2007-10-16 12:27:21 0 d-------- C:\Program Files\Common Files\Macromedia
2007-10-11 11:42:30 0 d-------- C:\Program Files\Java
2007-10-02 13:15:39 0 d-------- C:\Program Files\Citrix
2007-10-02 13:03:36 0 d-------- C:\Program Files\MSECache
2007-09-29 11:12:35 0 d-------- C:\Program Files\7-Zip
2007-09-20 12:04:50 124416 --a------ C:\WINDOWS\DZIP32.DLL <Not Verified; Inner Media, Inc.; DynaZIP-32>
2007-09-20 12:04:50 96768 --a------ C:\WINDOWS\DUNZIP32.DLL <Not Verified; Inner Media, Inc.; DynaZIP-32>


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A477EBE4-ABE9-4A9D-B1B4-0EB1D0D025CE}]
11/24/2007 07:53 AM 319488 --a------ C:\WINDOWS\werbetdqw.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [06/24/2003 01:34 PM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [06/24/2003 01:33 PM]
"ACTray"="C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe" [07/05/2007 01:58 PM]
"ACWLIcon"="C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe" [07/05/2007 01:51 PM]
"EZEJMNAP"="C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [04/27/2007 01:33 AM]
"LPManager"="C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe" [04/27/2007 02:10 AM]
"AwaySch"="C:\Program Files\Lenovo\AwayTask\AwaySch.EXE" [11/07/2006 06:51 PM]
"Synchronization Manager"="C:\WINDOWS\system32\mobsync.exe" [08/04/2004 04:00 AM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [05/11/2007 02:06 AM]
"@"="" []
"TpShocks"="TpShocks.exe" [03/29/2007 05:40 PM C:\WINDOWS\system32\TpShocks.exe]
"TPHOTKEY"="C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe" [03/09/2007 01:49 PM]
"PWRMGRTR"="C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL" [06/18/2007 12:16 AM]
"BLOG"="C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [06/18/2007 12:16 AM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [06/02/2005 08:21 AM]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [06/23/2005 06:27 PM]
"NeroCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 01:50 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [09/25/2007 12:11 AM]
"GrooveMonitor"="C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [10/26/2006 11:47 PM]
"TVT Scheduler Proxy"="C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe" [08/01/2007 11:07 AM]
"StartCCC"="C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [11/10/2006 12:35 PM]
"SpyHunter"="C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe" [04/26/2007 04:04 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 04:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [11/20/2007 8:10:06 AM]
Windows Desktop Search.lnk - C:\Program Files\Windows Desktop Search\WindowsSearch.exe [2/5/2007 2:40:46 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"RunLogonScriptSync"=1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"=1 (0x1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= C:\Program Files\Windows Desktop Search\MSNLNamespaceMgr.dll [02/05/2007 02:39 PM 294400]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"pmkret"= {54621133-E1E1-46B8-BD5B-4611F3B06A69} - C:\WINDOWS\pmkret.dll [11/24/2007 07:52 AM 282624]
"gormet"= {66DC3EA9-B5E9-46B6-B852-67D55977A062} - C:\WINDOWS\gormet.dll [11/24/2007 07:52 AM 348160]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ACNotify]
ACNotify.dll 07/05/2007 01:52 PM 32768 C:\Program Files\ThinkPad\ConnectUtilities\ACNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tpfnf2]
C:\Program Files\Lenovo\HOTKEY\notifyf2.dll 09/06/2006 03:37 PM 34344 C:\Program Files\Lenovo\HOTKEY\notifyf2.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tphotkey]
C:\Program Files\Lenovo\HOTKEY\tphklock.dll 12/14/2006 10:06 AM 28672 C:\Program Files\Lenovo\HOTKEY\tphklock.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\__c007B516]
C:\WINDOWS\system32\__c007B516.dat 11/25/2007 12:28 PM 22363 C:\WINDOWS\system32\__c007B516.dat

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
"Notification Packages"= scecli ACGina

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\Machine\Scripts\Startup\0\0]
"Script"=\\nths.nvusd.k12.ca.us\SysVol\nths.nvusd.k12.ca.us\scripts\DeployStdShortcuts.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\Machine\Scripts\Startup\0\1]
"Script"=\\nths.nvusd.k12.ca.us\SysVol\nths.nvusd.k12.ca.us\scripts\DeployStdUtils.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\Machine\Scripts\Startup\0\2]
"Script"=\\nths.nvusd.k12.ca.us\SysVol\nths.nvusd.k12.ca.us\scripts\FixAllUsersProfilePermissions.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\Machine\Scripts\Startup\0\3]
"Script"=\\nths.nvusd.k12.ca.us\SysVol\nths.nvusd.k12.ca.us\scripts\Registry\igfxConfigChanges.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\Machine\Scripts\Startup\0\4]
"Script"=\\nths.nvusd.k12.ca.us\SysVol\nths.nvusd.k12.ca.us\scripts\Registry\LogonStyle.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\Machine\Scripts\Startup\0\5]
"Script"=\\nths.nvusd.k12.ca.us\SysVol\nths.nvusd.k12.ca.us\scripts\Registry\RegImprove-Computer.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\Machine\Scripts\Startup\0\6]
"Script"=\\nths.nvusd.k12.ca.us\SysVol\nths.nvusd.k12.ca.us\scripts\drivers.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 Pml Driver HPZ12 Net Driver HPZ12
Thank you so much!!
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Old 11-26-2007, 10:41 PM   #2 (permalink)
Analyst, Security Team
 
forhockey's Avatar
 
Join Date: Sep 2006
Location: Ontario, Canada
Posts: 2,931
OS: Windows 7 Ultimate


Re: Help Me remove SoftwareReferral!

Hi cjtferris,

Please subscribe to this thread so that you are notified when you receive a reply. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Add Subscription.

--------------------------------------------------------------

Before beginning the proposed fix, read this post completely. Any questions should be kindly asked before proceeding. Ensure that there are no open browsers when carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

--------------------------------------------------------------
  1. Please download SmitfraudFix to your Desktop. Do not run it yet. We will shortly

    --------------------------------------------------------------

    Download AVG Anti Spyware

    Use the link at the bottom of the page under "AVG Anti-Spyware Free for Windows Installation Files"


    • Install AVG Anti Spyware
    • Double-click the icon on Desktop to launch AVG
    • On the main Status screen, under Your Computer's Security, click Resident Shield
    • Click the word active to change it to inactive
    • On the top of the main screen click Update.
    • Then click on Start Update. The update will start and a progress bar will show the updates being installed.
    • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
    • Under "Reports"
      • Select "Do Not Automatically generate report after every scan"
    When you have finished updating, EXIT AVG Anti Spyware. Do Not run a scan just yet, we will shortly.

    --------------------------------------------------------------

  2. Restart your computer in Safe Mode
    • After hearing your computer beep once during startup, but before the Windows icon appears, press F8
    • Instead of Windows loading as normal, a menu should appear
    • Use the up arrow key to highlight Safe Mode and press Enter.
    • Login with your usual account
    • Once you have logged in, a warning message will appear regarding starting windows in Safe mode, click OK and windows will load your desktop environment

    Note: Some systems, this may be the F5 key, so try that if F8 doesn't work.

  3. Double-click on SmitfraudFix.exe to start the tool.

  4. Select option #2 - Clean by typing 2 and press Enter.
    Wait for the tool to complete and disk cleanup to finish.

  5. You will be prompted : " Registry cleaning - Do you want to clean the registry?" answer Yes by typing Y and hit Enter.
    The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question " Replace infected file?" by typing Y and hit Enter.

    A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot into Safe Mode.
  6. The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: (C:\rapport.txt) or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

    --------------------------------------------------------------

    Run AVG Anti-Spyware

    Run AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed)
    • Click Scanner
    • Click on the Scan tab
    • Click Complete System Scan to begin scanning.
      Once the scan is complete do the following:
    • If you have any infections you will prompted, then select "Apply all actions"
    • Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).

    --------------------------------------------------------------
  7. Next, go to Control Panel click Display>Desktop>Customize Desktop>Web> Now, Uncheck Everything and delete if present:
    · "Security Info"
    · "Warning Message"
    · "Security Desktop"
    · "Warning Homepage"
    · "Desktop Uninstall"


    Also make sure the 'Lock desktop items' box is unticked. Click OK, and then Click Apply, then OK.

  8. Restart your computer in Normal Mode

--------------------------------------------------------------
  1. Double-click on SmitfraudFix.exe to start the tool.

  2. Select option #3 - Delete Trusted zone by typing 3 and press Enter

  3. Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.

    Note: if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

--------------------------------------------------------------

Download combofix from here

**Save it directly to your desktop**
  • Go to -> Run -> paste in the following single line command & click OK

    "%userprofile%\desktop\combofix.exe" /killall

A log will be produced that will ultimately be named C:\ComboFix.txt I'll need that in your next reply.

Warning:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

--------------------------------------------------------------

Please reply back with the following logs:

C:\rapport.txt
AVG Anti-Spyware
C:\ComboFix.txt
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