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#1 (permalink) |
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Registered User
Join Date: Nov 2007
Posts: 1
OS: XP Professional
|
Help Me remove SoftwareReferral!
I am hoping that someone can help me with this. I found others that had the same problem described below. I have copy and pasted in the log from the dss.exe and I have attached the extra file. I would be so appreciative of any help i can get.
Open a browser and it redirects to some place called Softwarereferral.com My desktop image has been changed to a full screen clickable link with the red "BIOHAZARD" symbol in the middle. Properties show the name of the file to be file:///C:/WINDOWS/privacy_danger/images/spacer.gif. The message under the symbol says: "Your Privacy is in danger download privacy protection software now" There are two new icons on the desktop. SPYWARE AND MALWARE PROTECTION and PRIVACY PROTECTOR. Both are on an icon which resembles a middle ages shield. I keep getting a bogus popup on a WINDOWS SECURITY ALERT dialogue box which says that "windowns has detected an internet attack attempt...Somebody's trying to infect your PC with spyware or harmful viruses. Runb full systeam scan now to protect your PC from internet attacks, hijacking attempts and spyware! Click here to download spyware remover for total protection" which of course I don't click. I've got a blinking icon in the systray which is just the red stopsign with a white X in the middle. There's also an intermittet dialogue box appearing which says: "SPYYWARE ALERT Win32.NetSky detected on your machine." And then goes through a long explanation of how it might have gotten there through email etc...Then, click here to remove, which I also won't do since I don't know it's origin. Deckard's System Scanner v20071014.68 Run by Administrator on 2007-11-25 15:15:18 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- System Restore -------------------------------------------------------------- System Restore is disabled; attempting to re-enable...success. Backed up registry hives. Performed disk cleanup. -- HijackThis (run as Administrator.exe) --------------------------------------- Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:17:29 PM, on 11/25/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\ibmpmsvc.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\system32\Ati2evxx.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\IPSSVC.EXE C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe C:\WINDOWS\system32\acs.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\Program Files\Symantec AntiVirus\SavRoam.exe c:\program files\lenovo\system update\suservice.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\WINDOWS\System32\TPHDEXLG.exe C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe C:\WINDOWS\system32\SearchIndexer.exe C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe C:\Program Files\Lenovo\AwayTask\AwaySch.EXE C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe C:\WINDOWS\system32\TpShocks.exe C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe C:\PROGRA~1\SYMANT~1\VPTray.exe C:\Program Files\Lenovo\Zoom\TpScrex.exe C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\Google Updater\GoogleUpdater.exe C:\Program Files\Windows Desktop Search\WindowsSearch.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe C:\Downloads\dss.exe C:\PROGRA~1\TRENDM~1\HIJACK~1\Administrator.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php...MjI6Ojg5&lid=2 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.enigmasoftware.a013.com/c...er_scanner.php O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Burn4Free Toolbar Helper - {60BF5EE3-0105-4858-AD98-17C19F86B042} - C:\Program Files\Burn4Free Toolbar\v3.3.0.0\Burn4Free_Toolbar.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: MSVPS System - {A477EBE4-ABE9-4A9D-B1B4-0EB1D0D025CE} - C:\WINDOWS\werbetdqw.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll O3 - Toolbar: Burn4Free Toolbar - {55FAF0F2-44D4-425F-B5F5-6B275B621EAB} - C:\Program Files\Burn4Free Toolbar\v3.3.0.0\Burn4Free_Toolbar.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: The hdtip - {85B2F289-7128-4C5A-A330-F9FC01432D3A} - C:\WINDOWS\hdtip.dll O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe O4 - HKLM\..\Run: [AwaySch] C:\Program Files\Lenovo\AwayTask\AwaySch.EXE O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [TpShocks] TpShocks.exe O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {03A89EFD-E023-8600-A22D-45F77558EB4C} (ILINCInstall86 Class) - https://content.ilinc.com/clientdown...d/ilinci86.dll O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} (IASRunner Class) - https://www-307.ibm.com/pc/support/a...tent/AcpIR.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1185222251765 O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} (Domino Web Access 7 Control) - http://nthls-1.nthls.com/dwa7W.cab O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://softlanding.webex.com/client...ex/ieatgpc.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nths.nvusd.k12.ca.us O17 - HKLM\Software\..\Telephony: DomainName = nths.nvusd.k12.ca.us O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nths.nvusd.k12.ca.us O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = nths.nvusd.k12.ca.us O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing) O20 - Winlogon Notify: __c007B516 - C:\WINDOWS\system32\__c007B516.dat O21 - SSODL: pmkret - {54621133-E1E1-46B8-BD5B-4611F3B06A69} - C:\WINDOWS\pmkret.dll O21 - SSODL: gormet - {66DC3EA9-B5E9-46B6-B852-67D55977A062} - C:\WINDOWS\gormet.dll O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe O23 - Service: Atheros Configuration Service (acs) - Atheros - C:\WINDOWS\system32\acs.exe O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\WINDOWS\system32\IPSSVC.EXE O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program files\lenovo\system update\suservice.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe -- End of file - 12624 bytes -- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) ----------- backup-20071125-131544-275 O4 - HKCU\..\Run: [A00F6EAA91.exe] C:\DOCUME~1\cferris\LOCALS~1\Temp\_A00F6EAA91.exe backup-20071125-131544-484 O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe backup-20071125-131544-495 O4 - HKCU\..\Run: [AdwareRemover2007] C:\Program Files\AdwareRemover2007\AdwareRemover2007.exe backup-20071125-131544-578 O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe backup-20071125-131544-670 O4 - Startup: CCC.lnk = ? -- File Associations ----------------------------------------------------------- .js - JSFile - DefaultIcon - "C:\Program Files\Macromedia\Dreamweaver 8\dreamweaver.exe",2 -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------- R1 ANC - c:\windows\system32\drivers\anc.sys <Not Verified; IBM Corp.; IBM Access Connections> R1 IBMTPCHK - c:\windows\system32\drivers\ibmbldid.sys R1 TPHKDRV - c:\windows\system32\drivers\tphkdrv.sys <Not Verified; IBM Corporation; ThinkPad OnScreenDisplay> R1 TPPWRIF - c:\windows\system32\drivers\tppwrif.sys S3 UIUSys (Conexant Setup API) - c:\windows\system32\drivers\uiusys.sys (file missing) -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled -------------------- R2 acs (Atheros Configuration Service) - c:\windows\system32\acs.exe <Not Verified; Atheros; Atheros Configuration Service (ACS)> R2 Bonjour Service (##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762##) - "c:\program files\bonjour\mdnsresponder.exe" <Not Verified; Apple Computer, Inc.; Bonjour> R2 RegSrvc (Intel(R) PROSet/Wireless Registry Service) - c:\program files\intel\wireless\bin\regsrvc.exe <Not Verified; Intel Corporation; Intel(R) PROSet/Wireless Registry Service> R2 SUService (System Update) - c:\program files\lenovo\system update\suservice.exe <Not Verified; Lenovo Group Limited; ThinkVantage System Update Service> R2 TVT Scheduler - "c:\program files\common files\lenovo\scheduler\tvtsched.exe" <Not Verified; Lenovo Group Limited; tvtsched Module> S3 FLEXnet Licensing Service - "c:\program files\common files\macrovision shared\flexnet publisher\fnplicensingservice.exe" <Not Verified; Macrovision Europe Ltd.; FLEXnet Publisher (32 bit)> -- Device Manager: Disabled ---------------------------------------------------- Class GUID: Description: Audio Device on High Definition Audio Bus Device ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1981&SUBSYS_17AA2060&REV_1002\4&1BFA4A7E&0&0001 Manufacturer: Name: Audio Device on High Definition Audio Bus PNP Device ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1981&SUBSYS_17AA2060&REV_1002\4&1BFA4A7E&0&0001 Service: Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318} Description: Biometric Coprocessor Device ID: USB\VID_0483&PID_2016\5&35D80910&0&2 Manufacturer: Name: Biometric Coprocessor PNP Device ID: USB\VID_0483&PID_2016\5&35D80910&0&2 Service: Class GUID: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F} Description: Texas Instruments OHCI Compliant IEEE 1394 Host Controller Device ID: PCI\VEN_104C&DEV_803A&SUBSYS_207F17AA&REV_00\4&6B16D5B&0&01F0 Manufacturer: Texas Instruments Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller PNP Device ID: PCI\VEN_104C&DEV_803A&SUBSYS_207F17AA&REV_00\4&6B16D5B&0&01F0 Service: ohci1394 Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318} Description: Device ID: ACPI\ATM1200\4&38462492&0 Manufacturer: Name: PNP Device ID: ACPI\ATM1200\4&38462492&0 Service: -- Scheduled Tasks ------------------------------------------------------------- 2007-11-25 13:49:34 304 --a------ C:\WINDOWS\Tasks\PMTask.job -- Files created between 2007-10-25 and 2007-11-25 ----------------------------- 2007-11-25 15 41 0 d-------- C:\WINDOWS\LastGood2007-11-25 15:01:41 51 --a------ C:\xcrashdump.dat 2007-11-25 13:35:26 0 d-------- C:\Documents and Settings\Administrator\Application Data\Macromedia 2007-11-25 13:24:28 0 d-------- C:\Documents and Settings\Administrator\Application Data\Google 2007-11-25 13:24:16 0 d-------- C:\Program Files\Enigma Software Group 2007-11-25 13:20:09 0 d-------- C:\Documents and Settings\Administrator\Application Data\ATI 2007-11-25 13:20:03 0 d-------- C:\Documents and Settings\Administrator\Application Data\Windows Desktop Search 2007-11-25 13:20:00 0 d-------- C:\Documents and Settings\Administrator\Application Data\Intel 2007-11-25 13:19:38 0 d-------- C:\Documents and Settings\Administrator\Application Data\Identities 2007-11-25 13:19:25 0 d--h----- C:\Documents and Settings\Administrator\Templates 2007-11-25 13:19:25 0 dr------- C:\Documents and Settings\Administrator\Start Menu 2007-11-25 13:19:25 0 dr-h----- C:\Documents and Settings\Administrator\SendTo 2007-11-25 13:19:25 0 dr-h----- C:\Documents and Settings\Administrator\Recent 2007-11-25 13:19:25 0 d--h----- C:\Documents and Settings\Administrator\PrintHood 2007-11-25 13:19:25 1048576 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT 2007-11-25 13:19:25 0 d--h----- C:\Documents and Settings\Administrator\NetHood 2007-11-25 13:19:25 0 dr------- C:\Documents and Settings\Administrator\My Documents 2007-11-25 13:19:25 0 d--h----- C:\Documents and Settings\Administrator\Local Settings 2007-11-25 13:19:25 0 dr------- C:\Documents and Settings\Administrator\Favorites 2007-11-25 13:19:25 0 d-------- C:\Documents and Settings\Administrator\Desktop 2007-11-25 13:19:25 0 d--hs---- C:\Documents and Settings\Administrator\Cookies 2007-11-25 13:19:25 0 dr-h----- C:\Documents and Settings\Administrator\Application Data 2007-11-25 12:59:03 0 d-------- C:\Program Files\Trend Micro 2007-11-25 12:28:25 0 dr------- C:\Documents and Settings\LocalService\Favorites 2007-11-25 12:28:04 22363 --a------ C:\WINDOWS\system32\__c007B516.dat 2007-11-24 17:14:29 0 d-------- C:\Program Files\AdwareRemover2007 2007-11-24 09:38:35 319488 --a------ C:\WINDOWS\werbetdqw.dll <Not Verified; ; werbetdqw> 2007-11-24 09:38:35 282624 --a------ C:\WINDOWS\pmkret.dll 2007-11-24 09:38:35 151552 --a------ C:\WINDOWS\monhop.exe 2007-11-24 09:38:35 192512 --a------ C:\WINDOWS\hdtip.dll <Not Verified; ; hdtip Module> 2007-11-24 09:38:35 348160 --a------ C:\WINDOWS\gormet.dll 2007-11-24 09:23:50 0 d-------- C:\Program Files\RichVideoCodec 2007-11-23 11:11:45 306688 --a------ C:\WINDOWS\IsUninst.exe <Not Verified; InstallShield Software Corporation; InstallShield® unInstaller> 2007-11-23 11:10:13 0 d-------- C:\Program Files\HP 2007-11-20 15:14:13 356352 --a------ C:\WINDOWS\system32\AegisI5Installer.exe <Not Verified; ; AegisInstall Application> 2007-11-20 15:13:45 0 d-------- C:\Documents and Settings\All Users\Application Data\Intel 2007-11-20 15:13:18 0 d------c- C:\WINDOWS\system32\DRVSTORE 2007-11-20 15:10:31 0 d-------- C:\Program Files\Digital Line Detect 2007-11-20 15:10:26 0 d-------- C:\Program Files\NetWaiting 2007-11-20 15:10:14 0 d-------- C:\Program Files\CONEXANT 2007-11-20 08:10:29 0 d-------- C:\Documents and Settings\All Users\Application Data\Google 2007-11-20 08:10:06 0 d-------- C:\Documents and Settings\All Users\Application Data\Google Updater 2007-11-20 08:10:04 0 d-------- C:\Program Files\Google 2007-11-16 16:26:21 0 d-------- C:\Program Files\Common Files\Lenovo 2007-11-13 11:19:57 51304 --a------ C:\WINDOWS\system32\drivers\atnt40k.sys 2007-11-13 11:19:41 202826 --a------ C:\WINDOWS\system32\atasnt40.dll <Not Verified; WebEx Communications, Inc; WebEx Application Sharing> 2007-10-25 12:40:10 0 d-------- C:\ADMIN11_0 2007-10-25 12:38:30 0 d-------- C:\IMGCD14_0 -- Find3M Report --------------------------------------------------------------- 2007-11-25 13:47:25 0 d-------- C:\Program Files\Symantec AntiVirus 2007-11-20 15:13:14 0 d-------- C:\Program Files\Intel 2007-11-20 15:12:20 0 d-------- C:\Program Files\Lenovo 2007-11-20 15:10:34 0 d-------- C:\Program Files\ThinkPad 2007-11-20 15:10:32 0 d--h----- C:\Program Files\InstallShield Installation Information 2007-11-20 15:07:36 0 d-------- C:\Program Files\ATI Technologies 2007-11-16 16:26:21 0 d-------- C:\Program Files\Common Files 2007-10-24 09:26:09 0 d-------- C:\Program Files\Windows Desktop Search 2007-10-20 12:47:05 0 d-------- C:\Program Files\Alcohol Soft 2007-10-16 12:31:53 0 d-------- C:\Program Files\Macromedia 2007-10-16 12:31:38 0 d-------- C:\Program Files\Common Files\Macromedia Shared 2007-10-16 12:27:21 0 d-------- C:\Program Files\Common Files\Macromedia 2007-10-11 11:42:30 0 d-------- C:\Program Files\Java 2007-10-02 13:15:39 0 d-------- C:\Program Files\Citrix 2007-10-02 13:03:36 0 d-------- C:\Program Files\MSECache 2007-09-29 11:12:35 0 d-------- C:\Program Files\7-Zip 2007-09-20 12:04:50 124416 --a------ C:\WINDOWS\DZIP32.DLL <Not Verified; Inner Media, Inc.; DynaZIP-32> 2007-09-20 12:04:50 96768 --a------ C:\WINDOWS\DUNZIP32.DLL <Not Verified; Inner Media, Inc.; DynaZIP-32> -- Registry Dump --------------------------------------------------------------- *Note* empty entries & legit default entries are not shown [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A477EBE4-ABE9-4A9D-B1B4-0EB1D0D025CE}] 11/24/2007 07:53 AM 319488 --a------ C:\WINDOWS\werbetdqw.dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [06/24/2003 01:34 PM] "SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [06/24/2003 01:33 PM] "ACTray"="C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe" [07/05/2007 01:58 PM] "ACWLIcon"="C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe" [07/05/2007 01:51 PM] "EZEJMNAP"="C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [04/27/2007 01:33 AM] "LPManager"="C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe" [04/27/2007 02:10 AM] "AwaySch"="C:\Program Files\Lenovo\AwayTask\AwaySch.EXE" [11/07/2006 06:51 PM] "Synchronization Manager"="C:\WINDOWS\system32\mobsync.exe" [08/04/2004 04:00 AM] "Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [05/11/2007 02:06 AM] "@"="" [] "TpShocks"="TpShocks.exe" [03/29/2007 05:40 PM C:\WINDOWS\system32\TpShocks.exe] "TPHOTKEY"="C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe" [03/09/2007 01:49 PM] "PWRMGRTR"="C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL" [06/18/2007 12:16 AM] "BLOG"="C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [06/18/2007 12:16 AM] "ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [06/02/2005 08:21 AM] "vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [06/23/2005 06:27 PM] "NeroCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 01:50 AM] "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [09/25/2007 12:11 AM] "GrooveMonitor"="C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [10/26/2006 11:47 PM] "TVT Scheduler Proxy"="C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe" [08/01/2007 11:07 AM] "StartCCC"="C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [11/10/2006 12:35 PM] "SpyHunter"="C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe" [04/26/2007 04:04 PM] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 04:00 AM] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [11/20/2007 8:10:06 AM] Windows Desktop Search.lnk - C:\Program Files\Windows Desktop Search\WindowsSearch.exe [2/5/2007 2:40:46 PM] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "RunLogonScriptSync"=1 (0x1) [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer] "NoWelcomeScreen"=1 (0x1) [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks] "{56F9679E-7826-4C84-81F3-532071A8BCC5}"= C:\Program Files\Windows Desktop Search\MSNLNamespaceMgr.dll [02/05/2007 02:39 PM 294400] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad] "pmkret"= {54621133-E1E1-46B8-BD5B-4611F3B06A69} - C:\WINDOWS\pmkret.dll [11/24/2007 07:52 AM 282624] "gormet"= {66DC3EA9-B5E9-46B6-B852-67D55977A062} - C:\WINDOWS\gormet.dll [11/24/2007 07:52 AM 348160] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ACNotify] ACNotify.dll 07/05/2007 01:52 PM 32768 C:\Program Files\ThinkPad\ConnectUtilities\ACNotify.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tpfnf2] C:\Program Files\Lenovo\HOTKEY\notifyf2.dll 09/06/2006 03:37 PM 34344 C:\Program Files\Lenovo\HOTKEY\notifyf2.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tphotkey] C:\Program Files\Lenovo\HOTKEY\tphklock.dll 12/14/2006 10:06 AM 28672 C:\Program Files\Lenovo\HOTKEY\tphklock.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\__c007B516] C:\WINDOWS\system32\__c007B516.dat 11/25/2007 12:28 PM 22363 C:\WINDOWS\system32\__c007B516.dat [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa] "Notification Packages"= scecli ACGina [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\Machine\Scripts\Startup\0\0] "Script"=\\nths.nvusd.k12.ca.us\SysVol\nths.nvusd.k12.ca.us\scripts\DeployStdShortcuts.cmd [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\Machine\Scripts\Startup\0\1] "Script"=\\nths.nvusd.k12.ca.us\SysVol\nths.nvusd.k12.ca.us\scripts\DeployStdUtils.cmd [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\Machine\Scripts\Startup\0\2] "Script"=\\nths.nvusd.k12.ca.us\SysVol\nths.nvusd.k12.ca.us\scripts\FixAllUsersProfilePermissions.cmd [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\Machine\Scripts\Startup\0\3] "Script"=\\nths.nvusd.k12.ca.us\SysVol\nths.nvusd.k12.ca.us\scripts\Registry\igfxConfigChanges.cmd [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\Machine\Scripts\Startup\0\4] "Script"=\\nths.nvusd.k12.ca.us\SysVol\nths.nvusd.k12.ca.us\scripts\Registry\LogonStyle.cmd [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\Machine\Scripts\Startup\0\5] "Script"=\\nths.nvusd.k12.ca.us\SysVol\nths.nvusd.k12.ca.us\scripts\Registry\RegImprove-Computer.cmd [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\Machine\Scripts\Startup\0\6] "Script"=\\nths.nvusd.k12.ca.us\SysVol\nths.nvusd.k12.ca.us\scripts\drivers.cmd [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] HPZ12 Pml Driver HPZ12 Net Driver HPZ12 Thank you so much!! |
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Analyst, Security Team
Join Date: Sep 2006
Location: Ontario, Canada
Posts: 2,931
OS: Windows 7 Ultimate
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Re: Help Me remove SoftwareReferral!
Hi cjtferris,
Please subscribe to this thread so that you are notified when you receive a reply. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Add Subscription. -------------------------------------------------------------- Before beginning the proposed fix, read this post completely. Any questions should be kindly asked before proceeding. Ensure that there are no open browsers when carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence. --------------------------------------------------------------
--------------------------------------------------------------
-------------------------------------------------------------- Download combofix from here **Save it directly to your desktop**
Warning: Do not mouseclick combofix's window whilst it's running. That may cause it to stall -------------------------------------------------------------- Please reply back with the following logs: C:\rapport.txt AVG Anti-Spyware C:\ComboFix.txt
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