about::blank and www.count.cc and Spyware Begone

reid.stuart · 09-27-2007, 12:26 PM

I keep getting what I think is a pop up or spyware but I am not sure. The titles above come up in IE and no matter what I do to reset my homepage, (I am with NTL/Virgin Media) it resets itself to about::blank and www.count.cc - even during a session browsing the pop up will appear.
I also get one from spyware begone but at least I can shut that one down once it appears. It is still annoying though.
I've tried reading other postings but the ones that mention about::blank are very complicated and I can't make head nor tail of them.
Your Forum was able to help with another problem I had, via the RAM and power supply support section. I was directed to this section for specialist help.
PLEASE HELP
Stuart

Blendersww · 09-30-2007, 06:38 PM

Hi and welcome,

If you still need help please provide the following logs:

Download Deckard's System Scanner to your Desktop.:

http://www.techsupportforum.com/sect...eckard/dss.exe
http://deckard.geekstogo.com/dss.exe

Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, a text file will open - Main.txt
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of Main.txt here.
A folder, C:\Deckard\System Scanner, will also open. In it will be another text file, Extra.txt.
Please attach Extra.txt to your post.

Note: some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so.

To attach a file to a new post, simply
Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:

C:\Deckard\System Scanner\Extra.txt

Click Upload.

What DSS will do:
--create a new System Restore point in Windows XP and Vista.
--clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
--check some important areas of your system and produce a report for your analyst to review.
--System Scanner automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

If it is the infection I think you have... likely will take a couple rounds to clean it up.

Thanks :)

09-27-2007, 12:26 PM	#1 (permalink)
reid.stuart Registered User Join Date: Sep 2007 Location: Glasgow, Scotland, UK Posts: 9 OS: Windows XP Home	about::blank and www.count.cc and Spyware Begone I keep getting what I think is a pop up or spyware but I am not sure. The titles above come up in IE and no matter what I do to reset my homepage, (I am with NTL/Virgin Media) it resets itself to about::blank and www.count.cc - even during a session browsing the pop up will appear. I also get one from spyware begone but at least I can shut that one down once it appears. It is still annoying though. I've tried reading other postings but the ones that mention about::blank are very complicated and I can't make head nor tail of them. Your Forum was able to help with another problem I had, via the RAM and power supply support section. I was directed to this section for specialist help. PLEASE HELP Stuart Last edited by reid.stuart; 09-27-2007 at 12:28 PM. Reason: To Add something

09-30-2007, 06:38 PM	#2 (permalink)
Blendersww Expert Analyst, Security Team Join Date: Sep 2007 Location: Ontario Posts: 316 OS: XP Pro SP3, SP2, SP Home SP2, 2K, 2K3 Server SP2, Vista SP1	Re: about::blank and www.count.cc and Spyware Begone Hi and welcome, If you still need help please provide the following logs: Download Deckard's System Scanner to your Desktop.: http://www.techsupportforum.com/sect...eckard/dss.exe http://deckard.geekstogo.com/dss.exe Close all applications and windows. Double-click on dss.exe to run it, and follow the prompts. When the scan is complete, a text file will open - Main.txt Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of Main.txt here. A folder, C:\Deckard\System Scanner, will also open. In it will be another text file, Extra.txt. Please attach Extra.txt to your post. Note: some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so. To attach a file to a new post, simply Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and copy and paste the following into the "Upload File from your Computer" box: C:\Deckard\System Scanner\Extra.txt Click Upload. What DSS will do: --create a new System Restore point in Windows XP and Vista. --clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives. --check some important areas of your system and produce a report for your analyst to review. --System Scanner automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed. If it is the infection I think you have... likely will take a couple rounds to clean it up. Thanks :) __________________ Never Give Up!