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#1 (permalink) |
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Registered User
Join Date: Sep 2006
Posts: 8
OS: xp
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Sophos would not remove all malware
I have been trying to get rid of malware and troj. downloader from a windows XP pro workstation. I have just done 3 scans with AVG and it says that the computer is clean. Before this every time the computer was reconnected to the network (and through the network to the internet) and a user logged on the pop ups and files would appear. Can someone look at my logs attached and let me know if it is clean. I have attached logs of before the AVG scans and after the AVG scans and deletions.
Thanks, Exploreman Deckard's System Scanner v20070711.54 Run by Administrator on 2007-07-19 at 13:52:54 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- HijackThis (run as Administrator.exe) --------------------------------------- Logfile of HijackThis v1.99.1 Scan saved at 1:53:05 PM, on 7/19/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe C:\Program Files\Sophos\AutoUpdate\ALsvc.exe C:\Program Files\Sophos\Remote Management System\RouterNT.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\Sophos\AutoUpdate\ALMon.exe C:\virus tools\Deckards System Scan\dss.exe C:\hjt\ADMINI~1.EXE R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://companyweb R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {5BEA9DF5-6868-4FB4-9EC3-704DE9703FBE} - C:\Program Files\NetMeeting\hokenowa.dll (file missing) O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://companyweb O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://cefaluserver/connectcomputer/nshelp.dll O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramewor...o.cab34246.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Cefalu.local O17 - HKLM\Software\..\Telephony: DomainName = Cefalu.local O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Cefalu.local O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = Cefalu.local O20 - AppInit_DLLs: O20 - Winlogon Notify: geebx - C:\WINDOWS\system32\geebx.dll (file missing) O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: qommmlj - qommmlj.dll (file missing) O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe O23 - Service: Sophos Agent - Unknown owner - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe" -service -name Agent (file missing) O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe O23 - Service: Sophos Message Router - Unknown owner - C:\Program Files\Sophos\Remote Management System\RouterNT.exe" -service -name Router -ORBListenEndpoints iiop://:8193/ssl_port=8194 (file missing) O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe -- Files created between 2007-06-19 and 2007-07-19 ----------------------------- 2007-07-19 11:26:52 0 d-------- C:\Documents and Settings\Administrator\Application Data\Grisoft 2007-07-19 11:26:40 0 d-------- C:\Documents and Settings\All Users\Application Data\Grisoft 2007-07-19 09:20:16 0 d-------- C:\hjt 2007-07-18 16:21:49 0 d-------- C:\Documents and Settings\Administrator\Application Data\Macromedia 2007-07-18 15:22:34 0 d-------- C:\Documents and Settings\Bernie\Application Data\Macromedia 2007-07-13 09:40:15 1956109 ---hs---- C:\WINDOWS\system32\cbadd.bak2 2007-07-11 15:24:27 0 d-------- C:\Documents and Settings\Maria\Application Data\Help 2007-07-10 18:10:24 0 d---s---- C:\Documents and Settings\Maria\UserData 2007-07-09 22:45:26 12578 --a------ C:\scanlog070907 2007-07-09 06:51:47 1843028 ---hs---- C:\WINDOWS\system32\cbadd.bak1 2007-07-06 21:33:02 0 d-------- C:\Documents and Settings\Maria\Application Data\Adobe 2007-07-02 23:56:24 0 d-------- C:\virus tools 2007-07-02 16:10:49 0 d-------- C:\VundoFix Backups 2007-06-26 14:33:33 0 d-------- C:\Documents and Settings\Maria\Application Data\Macromedia 2007-06-22 04:07:01 0 d---s---- C:\Documents and Settings\KellyB\UserData 2007-06-21 23:47:07 0 d-------- C:\Documents and Settings\KellyB\Application Data\Help 2007-06-21 23:02:33 0 d-------- C:\Documents and Settings\KellyB\Application Data\Adobe 2007-06-21 02:00:17 0 d--h----- C:\Documents and Settings\Maria\Templates 2007-06-21 02:00:17 0 dr------- C:\Documents and Settings\Maria\Start Menu 2007-06-21 02:00:17 0 dr-h----- C:\Documents and Settings\Maria\SendTo 2007-06-21 02:00:17 0 dr-h----- C:\Documents and Settings\Maria\Recent 2007-06-21 02:00:17 0 d--h----- C:\Documents and Settings\Maria\PrintHood 2007-06-21 02:00:17 1048576 --ah----- C:\Documents and Settings\Maria\NTUSER.DAT 2007-06-21 02:00:17 0 d--h----- C:\Documents and Settings\Maria\NetHood 2007-06-21 02:00:17 0 dr------- C:\Documents and Settings\Maria\My Documents 2007-06-21 02:00:17 0 d--h----- C:\Documents and Settings\Maria\Local Settings 2007-06-21 02:00:17 0 dr------- C:\Documents and Settings\Maria\Favorites 2007-06-21 02:00:17 0 d-------- C:\Documents and Settings\Maria\Desktop 2007-06-21 02:00:17 0 d---s---- C:\Documents and Settings\Maria\Cookies 2007-06-21 02:00:17 0 dr-h----- C:\Documents and Settings\Maria\Application Data 2007-06-21 02:00:17 0 d-------- C:\Documents and Settings\Maria\Application Data\Symantec 2007-06-21 02:00:17 0 d-------- C:\Documents and Settings\Maria\Application Data\Sun 2007-06-21 02:00:17 0 d-------- C:\Documents and Settings\Maria\Application Data\Sonic 2007-06-21 02:00:17 0 d---s---- C:\Documents and Settings\Maria\Application Data\Microsoft 2007-06-21 02:00:17 0 d-------- C:\Documents and Settings\Maria\Application Data\Jasc Software Inc 2007-06-21 02:00:17 0 d-------- C:\Documents and Settings\Maria\Application Data\Identities 2007-06-21 01:49:15 0 d-------- C:\Documents and Settings\KellyB\Application Data\Macromedia 2007-06-21 01:46:45 0 d--h----- C:\Documents and Settings\KellyB\Templates 2007-06-21 01:46:45 0 dr------- C:\Documents and Settings\KellyB\Start Menu 2007-06-21 01:46:45 0 dr-h----- C:\Documents and Settings\KellyB\SendTo 2007-06-21 01:46:45 0 dr-h----- C:\Documents and Settings\KellyB\Recent 2007-06-21 01:46:45 0 d--h----- C:\Documents and Settings\KellyB\PrintHood 2007-06-21 01:46:45 1835008 --ah----- C:\Documents and Settings\KellyB\NTUSER.DAT 2007-06-21 01:46:45 0 d--h----- C:\Documents and Settings\KellyB\NetHood 2007-06-21 01:46:45 0 dr------- C:\Documents and Settings\KellyB\My Documents 2007-06-21 01:46:45 0 d--h----- C:\Documents and Settings\KellyB\Local Settings 2007-06-21 01:46:45 0 dr------- C:\Documents and Settings\KellyB\Favorites 2007-06-21 01:46:45 0 d-------- C:\Documents and Settings\KellyB\Desktop 2007-06-21 01:46:45 0 d---s---- C:\Documents and Settings\KellyB\Cookies 2007-06-21 01:46:45 0 dr-h----- C:\Documents and Settings\KellyB\Application Data 2007-06-21 01:46:45 0 d-------- C:\Documents and Settings\KellyB\Application Data\Symantec 2007-06-21 01:46:45 0 d-------- C:\Documents and Settings\KellyB\Application Data\Sun 2007-06-21 01:46:45 0 d-------- C:\Documents and Settings\KellyB\Application Data\Sonic 2007-06-21 01:46:45 0 d---s---- C:\Documents and Settings\KellyB\Application Data\Microsoft 2007-06-21 01:46:45 0 d-------- C:\Documents and Settings\KellyB\Application Data\Jasc Software Inc 2007-06-21 01:46:45 0 d-------- C:\Documents and Settings\KellyB\Application Data\Identities 2007-06-21 00:50:02 0 dr-h----- C:\Documents and Settings\LocalService\Recent 2007-06-21 00:50:00 0 d-------- C:\Documents and Settings\LocalService\Desktop 2007-06-19 08:01:02 0 d-------- C:\Documents and Settings\LocalService\Application Data\Macromedia 2007-06-19 06:51:19 0 d-------- C:\Program Files\Common Files\kqzk 2007-06-19 06:51:18 0 d-------- C:\WINDOWS\kqzk 2007-06-19 06:46:36 0 dr------- C:\Documents and Settings\LocalService\Favorites -- Find3M Report --------------------------------------------------------------- 2007-07-17 23:29:43 0 d-------- C:\Program Files\Sophos 2007-06-20 06:59:51 1847125 ---hs---- C:\WINDOWS\system32\xbeeg.bak2 2007-06-16 06:59:17 1821760 ---hs---- C:\WINDOWS\system32\xbeeg.bak1 2007-06-07 03:42:27 0 d-------- C:\Program Files\QCmax 2007-06-07 03:42:27 0 d-------- C:\Program Files\OST10 2007-06-07 03:42:26 0 d-------- C:\Program Files\Modem Helper 2007-06-07 03:42:19 0 d-------- C:\Program Files\Common Files\aolshare 2007-06-07 03:42:19 0 d-------- C:\Program Files\America Online 9.0 2007-06-06 15:27:47 1808553 ---hs---- C:\WINDOWS\system32\opqss.bak1 2007-06-04 00:36:09 1583854 ---hs---- C:\WINDOWS\system32\qqtss.bak1 -- Registry Dump --------------------------------------------------------------- [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects] {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll {53707962-6F74-2D53-2644-206D7942484F} C:\PROGRA~1\SPYBOT~1\SDHelper.dll {5BEA9DF5-6868-4FB4-9EC3-704DE9703FBE} C:\Program Files\NetMeeting\hokenowa.dll [x] {5CA3D70E-1895-11CF-8E15-001234567890} C:\WINDOWS\system32\dla\tfswshx.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run] "IntelMeM"="C:\\Program Files\\Intel\\Modem Event Monitor\\IntelMEM.exe" "StorageGuard"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r" "PCMService"="\"C:\\Program Files\\Dell\\Media Experience\\PCMService.exe\"" "QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime" "DwlClient"="C:\\Program Files\\Common Files\\Dell\\EUSW\\Support.exe" "!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized" [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run] "ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe" [HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce] "RunNarrator"="Narrator.exe" [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system] "DisableRegistryTools"=dword:00000000 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer] "NoWelcomeScreen"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\Run] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks] "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5" HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\geebx HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\qommmlj HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa Authentication Packages REG_MULTI_SZ msv1_0\0\0 Security Packages REG_MULTI_SZ kerberos\0msv1_0\0schannel\0wdigest\0\0 Notification Packages REG_MULTI_SZ scecli\0\0 HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\AVG Anti-Spyware Driver HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\AVG Anti-Spyware Guard HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\SAVService [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg] [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sonic RecordNow!] "key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run" "item"="" "hkey"="HKCU" "command"="" "inimapping"="0" [HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost] LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0 NetworkService REG_MULTI_SZ DnsCache\0\0 rpcss REG_MULTI_SZ RpcSs\0\0 imgsvc REG_MULTI_SZ StiSvc\0\0 termsvcs REG_MULTI_SZ TermService\0\0 HTTPFilter REG_MULTI_SZ HTTPFilter\0\0 DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0 -- End of Deckard's System Scanner: finished at 2007-07-19 at 13:53:23 --------- --------------------------------------------------------- AVG Anti-Spyware - Scan Report --------------------------------------------------------- + Created at: 12:02:08 PM 7/19/2007 + Scan result: C:\Documents and Settings\theresa.CEFALU\Application Data\Τаsks\lοgonui.exe -> Adware.PurityScan : No action taken. C:\Program Files\NetMeeting\hokenowa.dll -> Adware.TTC : No action taken. C:\WINDOWS\SYSTEM32\T3\am67.exe -> Adware.ZQuest : No action taken. C:\Program Files\Common Files\kqzk\kqzkd\vocabulary -> Downloader.TSUpdate.j : No action taken. C:\WINDOWS\SYSTEM32\T9QaSQ\T9QaSQ1099.exe -> Downloader.VB.awj : No action taken. C:\WINDOWS\SYSTEM32\o02PrEz\o02PrEz1065.exe -> Downloader.VB.awj : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.10\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.11\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.12\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.13\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.14\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.15\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.16\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.17\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.18\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.19\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.20\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.21\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.22\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.23\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.24\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.4\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.5\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.6\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.7\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.8\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\CONFLICT.9\AUTO_2N.exe -> Trojan.Agent : No action taken. C:\WINDOWS\Downloaded Program Files\rnd_soft.php -> Trojan.Dialer.og : No action taken. ::Report end Last edited by Vikesrock8411; 07-24-2007 at 10:25 PM. |
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#2 (permalink) |
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Analyst, Security Team
Join Date: Jun 2005
Posts: 3,065
OS: Windows XP
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Re: Sophos would not remove all malware
I recommend you Subscribe to this thread so you are notified of any replies via email. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.
Combofix-Save it to your Desktop, we will need this later. Double click combofix.exe & follow the prompts. When finished, it shall produce a log for you. Post that log in your next reply Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall
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