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Old 11-23-2006, 02:41 PM   #1 (permalink)
Registered User
 
Join Date: Nov 2006
Location: London, England
Posts: 68
OS: Windows XP


EEK! Numerous problems including slow system and ATI driver not working

Hello my name is Lee. I'm having many problems with my system at the moment and it's driving me crazy. I've had the laptop for about two and a half years now (its spec is 512mb RAM and 60Gb hard drive, Windows XP SP2). Around a year ago my laptop randomly began to reset itself and/or go very basic in regards to its colour (as if it was a 12bit display or something silly). I sent it in for repair and it came back working - for a while.

Around two months later it went again. This time, out of warranty, I disabled the ATI from running at startup and it seemed to solve the problem (although I can no longer play any decent games on it anymore). Everytime I load my system up it tells me its unloading the ATI driver and I just click "cancel". I also get two random messages, one which says its a fatal error or a DLL is missing and another saying something about power server failed to intialise or something (if you need to know exactly what these say I can let you know after a reboot). Anyway, my system seemed to be working ok regardless but it is running very slow. I don't have too much memory left on the hard drive but it does seem to be running much slower than it ought considering I don't have many programs running at a time.

I use Mozilla Firefox as a browser and after installing the new one it seems to randomly crash (especially when Adobe Acrobat or a YouTube video is buffering) and I have to come out of it and manually exit it via CTRL ALT DEL. I used Internet Explorer for a bit whilst this was annoying me but I seem to have inherited some form of malware as it sends me to different sites when I search on Google. I've run SpyCatcher (although it seems to not want to scan anymore) Spybot (this seems to not work either, and nor does it work after Installing/Uninstalling), AdWare SE, ewido spyware and Windows Defender. I've also run Norton Antivirus with the latest defintions and also used Windows Update.

I assume I need to a) Purchase some form of new graphics driver although I have no idea at all what to do regarding that b) Upgrade my system, although i don't want to do that until it is at least running normally and I do not have a clue of costs and what I need and c) sort out all the niggling problems.

The Hijack this logfile seems to have an awful lot of "rubbish" on it, but then I don't really know what I'm looking for. My laptop is certainly in need of a large scale clear up but I don't really know where to start! I don't even mind purchasing any programs which would help me sort this out and any help is really appreciated as I am coming to a point where my Laptop is invaluable to me. Here is the log file:

Logfile of HijackThis v1.98.2
Scan saved at 21:21:51, on 23/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Startup Mechanic\StartupMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\iISystem Wiper\SystemWiper.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Lee\Desktop\Tools etc\Misc\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HydraVisionDesktopManager] C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
O4 - HKLM\..\Run: [Startup Manager Scanner] C:\Program Files\Startup Mechanic\StartupMonitor.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SpyCatcher Reminder] "C:\Program Files\SpyCatcher 2006\SpyCatcher.exe" reminder
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem Wiper\SystemWiper.exe m
O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
O9 - Extra button: Ãâ·Ñ¾«²ÊÊÓÆµ³¬Á÷³©ÔÚÏß¹Û¿´ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra 'Tools' menuitem: ²¥°ÔµçÊÓ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://sib1.od2.com/common/Member/Cl.../OCI/setup.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1123441493820
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} - http://ps.itv.mop.com/dn/files/pCast...9_20060727.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{01C54F6B-93AD-471F-AB71-FAC17F943933}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{8C88406B-B7D0-4BA9-8AF4-DDA71CECCE60}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{A54FDE89-183A-49F7-BF8D-7D8B26E3BE38}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1DA1C3A-A0EF-4ACA-973B-900E1C145BB0}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{E3495A3A-F8F7-4DFC-BC85-503216D8073A}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{FC277122-21D6-4838-A675-6CE71BA26A85}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.94 85.255.112.132
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll
O20 - AppInit_DLLs: interceptor.dll

Again any help is appreciated from people who actually know what they're talking about (unlike me or my family!). I'm not sure if all this can be dealt with in this forum specifically but as I am posting a Hijack This logfile I guessed this would be at least a good place to start.

Cheers for your time

Lee

Edit: I forgot to mention another problem, yes another one. My System Restore no longer works. It loads it all up but when the laptop restarts is says it system restore failed, please try another restore point.

Last edited by champster2k6; 11-23-2006 at 03:05 PM.
champster2k6 is offline  
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Old 11-26-2006, 10:40 AM   #2 (permalink)
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Join Date: Nov 2006
Location: London, England
Posts: 68
OS: Windows XP


Bump.
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Old 11-27-2006, 06:42 AM   #3 (permalink)
Registered User
 
Join Date: Nov 2006
Location: London, England
Posts: 68
OS: Windows XP


Cry

Here is my latest Hijack This log:

Logfile of HijackThis v1.98.2
Scan saved at 13:41:11, on 27/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Startup Mechanic\StartupMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iISystem Wiper\SystemWiper.exe
C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Lee\Desktop\Tools etc\Misc\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HydraVisionDesktopManager] C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
O4 - HKLM\..\Run: [Startup Manager Scanner] C:\Program Files\Startup Mechanic\StartupMonitor.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SpyCatcher Reminder] "C:\Program Files\SpyCatcher 2006\SpyCatcher.exe" reminder
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem Wiper\SystemWiper.exe m
O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
O9 - Extra button: Ãâ·Ñ¾«²ÊÊÓÆµ³¬Á÷³©ÔÚÏß¹Û¿´ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra 'Tools' menuitem: ²¥°ÔµçÊÓ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://sib1.od2.com/common/Member/Cl.../OCI/setup.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1123441493820
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} - http://ps.itv.mop.com/dn/files/pCast...9_20060727.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{01C54F6B-93AD-471F-AB71-FAC17F943933}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{8C88406B-B7D0-4BA9-8AF4-DDA71CECCE60}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{A54FDE89-183A-49F7-BF8D-7D8B26E3BE38}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1DA1C3A-A0EF-4ACA-973B-900E1C145BB0}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{E3495A3A-F8F7-4DFC-BC85-503216D8073A}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{FC277122-21D6-4838-A675-6CE71BA26A85}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.94 85.255.112.132
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll
O20 - AppInit_DLLs: interceptor.dll
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Old 11-27-2006, 10:16 AM   #4 (permalink)
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Hello Lee,

Your version of HijackThis is terribly outdated and there very likely is additional malware present that this version is not revealing. We'll begin with what I do see.

You may want to print out these instructions for reference, since you will have to restart your computer during the fix. Please make sure you have an ACTIVE internet connection as the tool will need to download additional files and a program.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/file...Fixwareout.exe
  • Save it to your desktop and run it.
  • Click "Next", then Install, make sure "Run fixit" is checked and click Finish.
  • The fix will begin: Please follow the prompts.
  • You will be asked to reboot your compute: Please do so.
  • Your system may take longer than usual to load and this is normal.
Once the desktop loads a text file will open (report.txt), you can close it - the file has already been saved.

**If you receive an error message while trying to run FixWareout, copy autoexec.nt from the C:\WINDOWS\repair folder to C:\WINDOWS\system32 folder, and run FixWareout again.

--------------------------------

Run HijackThis. Click "Do a System Scan Only" , and place a check next to the following items:

O9 - Extra button: Ãâ·Ñ¾«²ÊÊÓÆµ³¬Á÷³©ÔÚÏß¹Û¿´ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra 'Tools' menuitem: ²¥°ÔµçÊÓ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O16 - DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} - http://ps.itv.mop.com/dn/files/pCast...9_20060727.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{01C54F6B-93AD-471F-AB71-FAC17F943933}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{8C88406B-B7D0-4BA9-8AF4-DDA71CECCE60}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{A54FDE89-183A-49F7-BF8D-7D8B26E3BE38}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1DA1C3A-A0EF-4ACA-973B-900E1C145BB0}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{E3495A3A-F8F7-4DFC-BC85-503216D8073A}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{FC277122-21D6-4838-A675-6CE71BA26A85}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.94 85.255.112.132



Click FIX CHECKED. Close HijackThis.

--------------------------------

You are using an outdated version of HijackThis. The newest version has features that will be more helpful in revealing any malware that may be present as well as cleaning up your system.

Please delete your current version and download HijackThis 1.99.1. Double-click on the file you just downloaded. Click on the "Unzip" button to install. It will by default install to the directory - C:\PROGRAM FILES\HIJACKTHIS\

Double click on HijackThis.exe to run the program.

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.


Please include the following in your next reply:

c:\fixwareout\report.txt
New HijackThis log
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Old 11-27-2006, 11:17 AM   #5 (permalink)
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Hi Ried, I'd like to thank you for your assistance and I really hope between us (mainly you ) we can finally sort my poor laptop out.

I'll do your steps now and will post the report shortly.
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Old 11-27-2006, 12:12 PM   #6 (permalink)
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Location: London, England
Posts: 68
OS: Windows XP


Ok, hope I've done this right.

First, the Fixwareout Report

Fixwareout ver 1.003
Last edited 8/11/2006
Post this report in the forums please

Reg Entries that were deleted
...

Microsoft (R) Windows Script Host Version 5.6
Random Runs removed from HKLM
...

PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Searching by size/names...

»»»»»
Search five digit cs, dm and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal

Other suspects.
Directory of C:\WINDOWS\system32

»»»»» Misc files.

»»»»» Checking for older varients covered by the Rem3 tool.

Now, the new Hijack This report:

Logfile of HijackThis v1.99.1
Scan saved at 19:09:31, on 27/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Startup Mechanic\StartupMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iISystem Wiper\SystemWiper.exe
C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HydraVisionDesktopManager] C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
O4 - HKLM\..\Run: [Startup Manager Scanner] C:\Program Files\Startup Mechanic\StartupMonitor.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SpyCatcher Reminder] "C:\Program Files\SpyCatcher 2006\SpyCatcher.exe" reminder
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem Wiper\SystemWiper.exe m
O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://sib1.od2.com/common/Member/Cl.../OCI/setup.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1123441493820
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll
O20 - AppInit_DLLs: interceptor.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Airgo Networks NIC Service (ANISERVICE) - Airgo Networks, Inc. - C:\WINDOWS\System32\aniServ.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe


Is that all OK?

Just curious as I like computers myself, what does the Fixwareout tool do and what were the entries you requested me delete from Hijack?
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Old 11-27-2006, 07:06 PM   #7 (permalink)
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Join Date: Jan 2005
Location: Ohio
Posts: 26,938
OS: WinXP and Vista


Hi Lee,

FixWareout tool will remove any additional registry entries that Wareout may have placed on your system but are not visible in the HijackThis log, as well as show me if there are any related files.

The O9 entries I had you remove belong to an advertising based Chinese P2P site and will invite nothing but trouble to your system.

We need to look for additional malware that may be present. These steps will be a bit time consuming, but I assure you it will be time well spent.

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

******************************************************

Please ensure you have Ewido's latest definition files.
  • Launch Ewido:
  • On the main screen select the icon "Update" then select the "Update now" link.
  • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
  • Select "Automatically generate report after every scan"
  • Un-Select "Only if threats were found"
  • Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.
-------------------

Download and install CleanUp! but do not run it yet. (Not Recommended for XP64).

-------------------

Download Combofix and save it to your desktop.

**Note: It is important that it is saved directly to your desktop**

------------------------------------------------

Once again, please disable Windows Defender so it does not interfere with any of the tools below.

------------------------------------------------

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

------------------------------------------------

Run a scan with HijackThis and 'Check' the following entry:

R3 - Default URLSearchHook is missing

Click 'Fix Checked' and close HijackThis.

------------------------------------------------

*WARNING* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp! or move them to a permanent location.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
  • Click on the "Temporary Files" and uncheck the box for "Scan drives for file matching" if it's checked.
Click OK
Press the CleanUp! button to start the program. Do NOT reboot/logoff when prompted.

------------------------------------------------

IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess:
Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
  • Select the "Settings" tab.
  • Once in the Settings screen click on " Recommended actions" and then select " Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close ewido.
-----------------------------------

Reboot into Normal Mode.

-----------------------------------

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 5.0 Update 9.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-1_5_0_09-windowsi586-p.exe to install the newest version.

-----------------------------------

Please run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

Perform an online scan with Internet Explorer with Panda ActiveScan
  1. Click on located at the bottom of the page.
  2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  3. Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*
Begin the scan by selecting
  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on then click
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


-----------------------------------

Double click on combofix.exe & follow the prompts.
When finished, it shall produce a log for you.

Post the ComboFix.txt in your next reply.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall


-----------------------------------

Run a new scan with HijackThis and save the log.

-----------------------------------

Please include the following in your next reply:

Ewido results
Panda results
ComboFix.txt
New HijackThis log
__________________

Member of ASAP since 2005
Member of UNITE since 2006

"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."
Ried is offline  
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Old 11-27-2006, 07:20 PM   #8 (permalink)
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Join Date: Nov 2006
Location: London, England
Posts: 68
OS: Windows XP


Ah right OK, I'm keen to learn!

I don't mind how long it takes.....I'll do them all now and hopefully have the results as soon as their done.
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Old 11-27-2006, 07:26 PM   #9 (permalink)
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 26,938
OS: WinXP and Vista


I'm as anxious as you are to see the results of the forthcoming reports.
__________________

Member of ASAP since 2005
Member of UNITE since 2006

"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."
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Old 11-28-2006, 06:29 AM   #10 (permalink)
Registered User
 
Join Date: Nov 2006
Location: London, England
Posts: 68
OS: Windows XP


Wow you wasn't lying when you said it may take a while
I fell asleep running the Panda one so apologies for the delay. Anyway, here goes:

Ewido Scan

ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 0438 28/11/2006

+ Scan result:



C:\WINDOWS\system32\kdkba.exe -> Trojan.DNSChanger.gp : Error during cleaning.


::Report end
This is the second or third time it has said it has faced an error, although they were different files.


The Panda Results


Incident Status Location

Adware:adware/dudu Not disinfected Windows Registry
Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Everyone else\Application Data\Mozilla\Firefox\Profiles\xo4xtn3m.default\cookies.txt[.maxserving.com/]
Possible Virus. Not disinfected C:\fixwareout\FindT\swreg.exe


Combo Fix Log

Lee - 06-11-28 13:11:29.71 Service Pack 2
ComboFix 06.11.28W - Running from: "C:\Documents and Settings\Lee\Desktop"

(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\INSTALL.LOG


((((((((((((((((((((((((((((((( Files Created from 2006-10-28 to 2006-11-28 ))))))))))))))))))))))))))))))))))


2006-11-28 13:11 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\McAfee
2006-11-28 04:34 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2006-11-28 04:34 <DIR> d-------- C:\WINDOWS\LastGood
2006-11-28 02:23 <DIR> d-------- C:\Program Files\CleanUp!
2006-11-27 19:08 <DIR> d-------- C:\Program Files\HijackThis
2006-11-27 18:39 <DIR> d-------- C:\fixwareout
2006-11-21 19:12 <DIR> d-------- C:\Program Files\RadioXpi
2006-11-18 15:10 <DIR> d-------- C:\Program Files\PPStream
2006-11-18 15:10 <DIR> d-------- C:\Documents and Settings\Lee\Application Data\ppstream
2006-11-17 17:04 <DIR> d-------- C:\Program Files\MSXML 4.0
2006-11-17 17:04 <DIR> d-------- C:\853c9575dcc5e72a2241d34662d9
2006-11-08 01:46 <DIR> d-------- C:\Program Files\Apple Software Update
2006-11-05 15:08 98,304 --a------ C:\WINDOWS\system32\msir3jp.dll
2006-11-05 15:08 9,216 --a------ C:\WINDOWS\system32\kbdnecAT.dll
2006-11-05 15:08 838,144 --a------ C:\WINDOWS\system32\chtbrkr.dll
2006-11-05 15:08 70,656 --a------ C:\WINDOWS\system32\korwbrkr.dll
2006-11-05 15:08 7,680 --a------ C:\WINDOWS\system32\kbdnecNT.dll
2006-11-05 15:08 7,168 --a------ C:\WINDOWS\system32\kbdnec95.dll
2006-11-05 15:08 7,168 --a------ C:\WINDOWS\system32\kbdibm02.dll
2006-11-05 15:08 7,168 --a------ C:\WINDOWS\system32\f3ahvoas.dll
2006-11-05 15:08 6,656 --a------ C:\WINDOWS\system32\kbdlk41a.dll
2006-11-05 15:08 6,144 --a------ C:\WINDOWS\system32\kbdlk41j.dll
2006-11-05 15:08 6,144 --a------ C:\WINDOWS\system32\kbdax2.dll
2006-11-05 15:08 6,144 --a------ C:\WINDOWS\system32\kbd106n.dll
2006-11-05 15:08 6,144 --a------ C:\WINDOWS\system32\kbd101a.dll
2006-11-05 15:08 6,144 --a------ C:\WINDOWS\system32\kbd101.dll
2006-11-05 15:08 218,112 --a------ C:\WINDOWS\system32\c_g18030.dll
2006-11-05 15:08 1,677,824 --a------ C:\WINDOWS\system32\chsbrkr.dll
2006-11-05 15:07 8,704 --a------ C:\WINDOWS\system32\kbdjpn.dll
2006-11-05 15:07 8,192 --a------ C:\WINDOWS\system32\kbdkor.dll
2006-11-05 15:07 6,656 --a------ C:\WINDOWS\system32\c_is2022.dll
2006-11-05 15:07 6,144 --a------ C:\WINDOWS\system32\kbd106.dll
2006-11-05 15:07 6,144 --a------ C:\WINDOWS\system32\kbd101c.dll
2006-11-05 15:07 6,144 --a------ C:\WINDOWS\system32\kbd101b.dll
2006-11-05 15:07 5,632 --a------ C:\WINDOWS\system32\kbd103.dll
2006-11-04 14:14 1,245,696 --a------ C:\WINDOWS\system32\msxml4.dll


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-11-28 13:11 -------- d-------- C:\Program Files\SiteAdvisor
2006-11-28 05:13 -------- d-------- C:\Program Files\WinRAR
2006-11-28 05:13 -------- d-------- C:\Program Files\Windows Defender
2006-11-28 05:12 -------- d-------- C:\Program Files\Symantec
2006-11-28 05:12 -------- d-------- C:\Program Files\Startup Mechanic
2006-11-28 05:12 -------- d-------- C:\Program Files\SpyCatcher 2006
2006-11-28 05:08 -------- d-------- C:\Program Files\MSN Messenger
2006-11-28 05:08 -------- d-------- C:\Program Files\Mozilla Firefox
2006-11-28 05:07 -------- d-------- C:\Program Files\Messenger
2006-11-28 05:05 -------- d-------- C:\Program Files\iTunes
2006-11-28 05:05 -------- d-------- C:\Program Files\Internet Explorer
2006-11-28 05:04 -------- d-------- C:\Program Files\iISystem Wiper
2006-11-28 05:03 -------- d-------- C:\Program Files\ewido anti-spyware 4.0
2006-11-28 05:02 -------- d-------- C:\Program Files\Common Files\Symantec Shared
2006-11-28 04:46 -------- d-------- C:\Documents and Settings\Lee\Application Data\Symantec
2006-11-28 04:28 -------- d-------- C:\Program Files\Java
2006-11-23 21:15 -------- d-------- C:\Program Files\SpywareBlaster
2006-11-23 11:26 -------- d-------- C:\Program Files\Norton Internet Security
2006-11-21 20:52 -------- d-------- C:\Program Files\Find Junk Files
2006-11-19 16:14 -------- d-------- C:\Program Files\PartyGaming
2006-11-19 03:03 -------- d-------- C:\Documents and Settings\Lee\Application Data\OpenOffice.org2
2006-10-21 13:39 -------- d-------- C:\Documents and Settings\Lee\Application Data\SopCast
2006-10-21 13:37 -------- d-------- C:\Program Files\SopCast
2006-10-21 10:05 -------- d-------- C:\Program Files\xerox
2006-10-21 10:05 -------- d-------- C:\Program Files\microsoft frontpage
2006-10-20 22:18 -------- d-------- C:\Program Files\Windows Media Player
2006-10-20 22:18 -------- d-------- C:\Program Files\TweakNow RegCleaner Std
2006-10-20 22:18 -------- d-------- C:\Program Files\Spybot - Search & Destroy
2006-10-20 22:17 -------- d-------- C:\Program Files\QuickTime
2006-10-20 22:17 -------- d-------- C:\Program Files\InstallShield Installation Information
2006-10-20 22:16 -------- d-------- C:\Program Files\DivX
2006-10-20 22:16 -------- d-------- C:\Program Files\Common Files
2006-10-18 23:49 -------- d-------- C:\Program Files\New Star Soccer 3
2006-10-18 23:48 159 --a------ C:\Delme.bat
2006-10-18 23:44 -------- d---s---- C:\Documents and Settings\Lee\Application Data\Microsoft
2006-10-18 23:44 -------- d-------- C:\Program Files\Perfect Alarm Clock
2006-10-18 23:37 -------- d-------- C:\Program Files\Lithic
2006-10-18 23:12 -------- d-------- C:\Program Files\Alarm Clock
2006-10-13 12:35 142336 --a------ C:\WINDOWS\system32\nwprovau.dll
2006-10-11 16:24 -------- d-------- C:\Documents and Settings\Lee\Application Data\AdobeUM
2006-09-13 05:01 1084416 --a------ C:\WINDOWS\system32\msxml3.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"TOSCDSPD"="C:\\Program Files\\TOSHIBA\\TOSCDSPD\\toscdspd.exe"
"msnmsgr"="\"C:\\Program Files\\MSN Messenger\\msnmsgr.exe\" /background"
"iIWiper"="C:\\Program Files\\iISystem Wiper\\SystemWiper.exe m"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"TPSMain"="TPSMain.exe"
"THotkey"="C:\\Program Files\\Toshiba\\Toshiba Applet\\thotkey.exe"
"TFncKy"="TFncKy.exe"
"AGRSMMSG"="AGRSMMSG.exe"
"HydraVisionDesktopManager"="C:\\Program Files\\ATI Technologies\\ATI HYDRAVISION\\HydraDM.exe"
"Startup Manager Scanner"="C:\\Program Files\\Startup Mechanic\\StartupMonitor.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"SiteAdvisor"="C:\\Program Files\\SiteAdvisor\\4608\\SiteAdv.exe"

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000002

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
"Flags"=dword:00000002
"Position"=hex:2c,00,00,00,a0,00,00,00,00,00,00,00,80,02,00,00,18,02,00,00,00,\
00,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=dword:40000004
"OriginalStateInfo"=hex:18,00,00,00,a0,00,00,00,00,00,00,00,80,02,00,00,36,02,\
00,00,04,00,00,40
"RestoredStateInfo"=hex:18,00,00,00,a0,00,00,00,00,00,00,00,80,02,00,00,36,02,\
00,00,01,00,00,00

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""
"{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}"="Microsoft AntiMalware ShellExecuteHook"
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="ewido anti-spyware 4.0"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}"
"CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}"
"WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
"SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"PadTouch"="\"C:\\Program Files\\TOSHIBA\\PadTouch\\PadExe.exe"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"ATIPTA"="C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe"
"ATIModeChange"="Ati2mdxx.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost]
LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService REG_MULTI_SZ DnsCache\0\0
rpcss REG_MULTI_SZ RpcSs\0\0
imgsvc REG_MULTI_SZ StiSvc\0\0
termsvcs REG_MULTI_SZ TermService\0\0
HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0


Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\LowExisting.job
C:\WINDOWS\tasks\MP Scheduled Scan.job
C:\WINDOWS\tasks\Norton AntiVirus - Run Full System Scan - Lee.job
C:\WINDOWS\tasks\Registration reminder 3.job
C:\WINDOWS\tasks\Symantec NetDetect.job

Completion time: 06-11-28 13:21:35.46
C:\ComboFix.txt ... 06-11-28 13:21


And finally, the latest Hijack This Report

Logfile of HijackThis v1.99.1
Scan saved at 13:24:54, on 28/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Startup Mechanic\StartupMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iISystem Wiper\SystemWiper.exe
C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\SiteAdvisor\4144\Downloads\saSetup.exe
C:\DOCUME~1\Lee\LOCALS~1\Temp\SiteAdv.exe
C:\Program Files\SiteAdvisor\4608\SAService.exe
C:\Program Files\SiteAdvisor\4608\SiteAdv.exe
C:\Program Files\SiteAdvisor\4608\SaSync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HydraVisionDesktopManager] C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
O4 - HKLM\..\Run: [Startup Manager Scanner] C:\Program Files\Startup Mechanic\StartupMonitor.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\4608\SiteAdv.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem Wiper\SystemWiper.exe m
O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://sib1.od2.com/common/Member/Cl.../OCI/setup.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1123441493820
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll
O20 - AppInit_DLLs: interceptor.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Airgo Networks NIC Service (ANISERVICE) - Airgo Networks, Inc. - C:\WINDOWS\System32\aniServ.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\4608\SAService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

Last edited by champster2k6; 11-28-2006 at 06:30 AM.
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Old 11-28-2006, 06:43 AM   #11 (permalink)
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Hello Lee,

Delete that file yourself.

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading:
* select Show hidden files and folders.
* Uncheck Hide protected operating system files (recommended) option.
*Also, make sure there is no checkmark beside Hide file extensions for known file types.
* Click OK.

-----------------------------------

Using My Computer, navigate to and delete the following File:

C:\WINDOWS\system32\ kdkba.exe

**If the file resists deletion, boot into Safe Mode to delete it.

-----------------------------------

Please download SmitfraudFix (by S!Ri)

Extract the content (a folder named SmitfraudFix) to your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"
and a text file will appear which lists infected files (if present).

Please copy/paste the content of that report into your next reply.


IMPORTANT: Do NOT run option #2 OR any other option until you are directed to do so!
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Old 11-28-2006, 06:59 AM   #12 (permalink)
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Here it is:

SmitFraudFix v2.125

Scan done at 13:58:44.79, 28/11/2006
Run from C:\Documents and Settings\Lee\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Lee


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Lee\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Lee\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="interceptor.dll"


»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End
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Old 11-28-2006, 07:08 AM   #13 (permalink)
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Gee...you didn't even give me a chance to get a cup of coffee.

That log is clean. I'd like you to use a different online scanner and see if it picks up anything additional:

Please perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
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Old 11-28-2006, 08:05 AM   #14 (permalink)
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OK. we're going to be here a while! I'll have it up as soon as its done.
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Old 11-28-2006, 08:11 AM   #15 (permalink)
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Once you've downloaded the ActiveX and it's database, the scan itself will take about an hour.

I'll be back in a couple of hours.
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Old 11-28-2006, 08:12 AM   #16 (permalink)
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OK mate, take care, see you then.
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Old 11-28-2006, 08:19 AM   #17 (permalink)
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It's at 60% now, so I'm assuming the last 40% will take a long time

Last edited by champster2k6; 11-28-2006 at 08:33 AM.
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Old 11-28-2006, 09:36 AM   #18 (permalink)
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OS: Windows XP


-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Tuesday, November 28, 2006 4:35:34 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 28/11/2006
Kaspersky Anti-Virus database records: 246266
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 67042
Number of viruses found: 5
Number of infected objects: 19 / 0
Number of suspicious objects: 0
Duration of the scan process: 01:29:34

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\WDLog-04242006-111127.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Confid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Content.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Privacy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Restrict.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\WebHist.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\HPPAppActivity.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\HPPHomePageActivity.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2006-11-28_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\22B23D13.wmf Infected: Exploit.Win32.IMG-WMF.v skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\48995285.exe Infected: not-a-virus:AdWare.Win32.180Solutions.as skipped
C:\Documents and Settings\Everyone else\ntuser.dat Object is locked skipped
C:\Documents and Settings\Everyone else\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Lee\Application Data\Mozilla\Firefox\Profiles\9dx75rxh.default\cert8.db Object is locked skipped
C:\Documents and Settings\Lee\Application Data\Mozilla\Firefox\Profiles\9dx75rxh.default\formhistory.dat Object is locked skipped
C:\Documents and Settings\Lee\Application Data\Mozilla\Firefox\Profiles\9dx75rxh.default\history.dat Object is locked skipped
C:\Documents and Settings\Lee\Application Data\Mozilla\Firefox\Profiles\9dx75rxh.default\key3.db Object is locked skipped
C:\Documents and Settings\Lee\Application Data\Mozilla\Firefox\Profiles\9dx75rxh.default\parent.lock Object is locked skipped
C:\Documents and Settings\Lee\Application Data\Mozilla\Firefox\Profiles\9dx75rxh.default\search.sqlite Object is locked skipped
C:\Documents and Settings\Lee\Application Data\Mozilla\Firefox\Profiles\9dx75rxh.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\Lee\Application Data\SiteAdvisor\SiteAdv.csh Object is locked skipped
C:\Documents and Settings\Lee\Application Data\Symantec\PendingAlertsQueue.log Object is locked skipped
C:\Documents and Settings\Lee\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Lee\Desktop\Tools etc\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Lee\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Lee\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Lee\Local Settings\Application Data\Mozilla\Firefox\Profiles\9dx75rxh.default\Cache\633285D9d01/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Lee\Local Settings\Application Data\Mozilla\Firefox\Profiles\9dx75rxh.default\Cache\633285D9d01 ZIP: infected - 1 skipped
C:\Documents and Settings\Lee\Local Settings\Application Data\Mozilla\Firefox\Profiles\9dx75rxh.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\Lee\Local Settings\Application Data\Mozilla\Firefox\Profiles\9dx75rxh.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\Lee\Local Settings\Application Data\Mozilla\Firefox\Profiles\9dx75rxh.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\Lee\Local Settings\Application Data\Mozilla\Firefox\Profiles\9dx75rxh.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\Lee\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Lee\Local Settings\Temp\fnm1BB8.tmp Object is locked skipped
C:\Documents and Settings\Lee\Local Settings\Temp\fnm1BB9.tmp Object is locked skipped
C:\Documents and Settings\Lee\Local Settings\Temp\SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Lee\Local Settings\Temp\SmitfraudFix.zip ZIP: infected - 1 skipped
C:\Documents and Settings\Lee\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Lee\My Documents\Misc\My Music\iTunes\iTunes Library.itl Object is locked skipped
C:\Documents and Settings\Lee\ntuser.dat Object is locked skipped
C:\Documents and Settings\Lee\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\AntiSpam\Log\Spam.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg2.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMNot.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMReg.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMRSt.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Savrt\0023NAV~.TMP Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\Savrt\0917NAV~.TMP Object is locked skipped
C:\RECYCLER\S-1-5-21-2916036752-1824961311-1670555508-1006\Dc2.exe Infected: Trojan.Win32.DNSChanger.gp skipped
C:\RECYCLER\S-1-5-21-2916036752-1824961311-1670555508-1006\Dc3.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\RECYCLER\S-1-5-21-2916036752-1824961311-1670555508-1006\Dc3.zip ZIP: infected - 1 skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{B191484F-6940-4C0A-B094-69318FF0F599}\RP448\A0113496.exe/stream/data0002 Infected: Trojan.Win32.DNSChanger.gp skipped
C:\System Volume Information\_restore{B191484F-6940-4C0A-B094-69318FF0F599}\RP448\A0113496.exe/stream Infected: Trojan.Win32.DNSChanger.gp skipped
C:\System Volume Information\_restore{B191484F-6940-4C0A-B094-69318FF0F599}\RP448\A0113496.exe NSIS: infected - 2 skipped
C:\System Volume Information\_restore{B191484F-6940-4C0A-B094-69318FF0F599}\RP448\A0113497.exe/stream/data0002 Infected: Trojan.Win32.DNSChanger.gp skipped
C:\System Volume Information\_restore{B191484F-6940-4C0A-B094-69318FF0F599}\RP448\A0113497.exe/stream Infected: Trojan.Win32.DNSChanger.gp skipped
C:\System Volume Information\_restore{B191484F-6940-4C0A-B094-69318FF0F599}\RP448\A0113497.exe NSIS: infected - 2 skipped
C:\System Volume Information\_restore{B191484F-6940-4C0A-B094-69318FF0F599}\RP459\A0115853.exe/stream/data0002 Infected: Trojan.Win32.DNSChanger.as skipped
C:\System Volume Information\_restore{B191484F-6940-4C0A-B094-69318FF0F599}\RP459\A0115853.exe/stream Infected: Trojan.Win32.DNSChanger.as skipped
C:\System Volume Information\_restore{B191484F-6940-4C0A-B094-69318FF0F599}\RP459\A0115853.exe NSIS: infected - 2 skipped
C:\System Volume Information\_restore{B191484F-6940-4C0A-B094-69318FF0F599}\RP468\change.log Object is locked skipped
C:\WINDOWS\$NtUninstallKB822624$\hal.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\accwiz.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\crypt32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\cryptsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hh.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hhctrl.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hhsetup.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\html32.cnv Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\itss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\locator.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\magnify.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\migwiz.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\mrxsmb.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\msconv97.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\narrator.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\newdev.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\osk.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\pchshell.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\raspptp.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\shmedia.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srrstr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srv.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\winsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\zipfldr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828012$\ntkrnlmp.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828012$\ntkrnlpa.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828012$\ntkrnlpa.exe.000 Object is locked skipped
C:\WINDOWS\$NtUninstallKB828012$\ntkrpamp.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828012$\ntoskrnl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828012$\ntoskrnl.exe.000 Object is locked skipped
C:\WINDOWS\$NtUninstallKB828028$\msasn1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\migregdb.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB830680$\keymgr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\helpctr.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\netapi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\nmcom.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\rtcdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\dao360.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\expsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexch40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexcl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjet40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetol1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetoledb40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjint40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjter40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjtes40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msltus40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mspbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd2x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd3x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrepl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mstext40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswdat10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswstr10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msxbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\vbajet32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\wmp.dll Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\etc\Hosts.bak Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Is that OK?
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Old 11-28-2006, 10:54 AM   #19 (permalink)
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 26,938
OS: WinXP and Vista


You did just fine.

Believe it or not, Kaspersky is only reporting the items that are already locked away in your Norton Quarantine and the presence of the SmitfraudFix tool.

Clear out Norton's Quarantine folder. If you're unsure on how to do it, you can use Symantec's guide.

I'd like you to run another scan with AVG A-S and post the results here--let's make sure it's clean.

How is your system behaving now?
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Old 11-28-2006, 11:06 AM   #20 (permalink)
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Location: London, England
Posts: 68
OS: Windows XP


Run a scan with what sorry?

For some reason Norton Quarantine does not want to open. Next time I reboot I'll try it again. The system seems a bit faster but there is of course still the other issues that are present. I'm not sure if you're the correct person to assist me - are you qualified to do Windows XP problems too as I'm guessing thats what they are?

The problems are:
1) The ATI graphics driver still isn't working properly and thus I have disabled it. When it is enabled the computer randomly crashes repeatably. This is my main problem I guess.
2) System Restore does not work.
3) Spybot will never run properly - even after fixing it, uninstalling and reinstalling it.
4) I've still got a lot of junk on here such as programs that I thought I had deleted and no longer want etc....if someone could let me know any useless or possibly detrimental ones...

I know its still a lot but at least its working a bit faster now
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