MizGriz

I'm incredibly careful but somehow managed to invite these 2 unwanted issues into my computer last week.

McAfee was a joke, picked up nothing.

I downloaded Spyware Doctor and it is finding and supposedly quarantining these guys.

I've deleted PersonalGuard from registry and program files but it keeps coming back.

From what I've been able to gather, the fix is in the REBOOT.... well, it's keeping me from rebooting.

When I shut down, it will close my windows but I have to do a hard turn-off.
I've tried changing AutoShutDown in regedit from 0 to 1 but that does nothing.

I've tried to run chkdsk /F but it won't let me. It will do a general CHKDSK on start up but that's not found any issues.

I can't do a system restore because the system won't reboot.

So while I have enough bravery to likely screw things up, I must surrender and say -- Help me!!

Griz

chemist

Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a link at the top of each page.

------------------------------------------------------

Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

------------------------------------------------------